HP Integrity rx4610 User manual

Online Version: 1.0
Last Updated: June 2001
hp server rx4610
User Guide

ii
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard shall not
be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software
on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright. All
rights are reserved. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of Hewlett-
Packard Company.
Intel® and Itanium® are registered trademarks of Intel Corporation. Microsoft®is a
registered trademark of Microsoft in the U.S. and other countries. Qlogic®
Corporation is a registered trademark of Qlogic Corporation. ATI®is a registered
trademark of ATI Technologies, Incorporated. 3M is a trademark or registered
trademark of 3M.
Hewlett-Packard Company
Network Server Division
Technical Communications / MS 45SLE
10955 Tantau Avenue
Cupertino, California 95014 USA
© Copyright 2001, Hewlett-Packard Company.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots LAN
servers. Hewlett-Packard Company assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with
hazardous energy levels.

iii
Contents
1Controls, Ports, and Indicators ...................................................................... 1
Introduction ........................................................................................................ 1
Front Panel .................................................................................................... 1
Additional Front Panel Controls and Indicators............................................. 3
Rear View ...................................................................................................... 8
Applying Power to the HP Server .................................................................... 11
Powering-Up the HP Server ........................................................................ 11
Powering-Down the HP Server ................................................................... 12
Connecting AC Power to Multiple-Server Configurations ........................... 12
2Opening and Closing the HP Server..................................................... 13
Introduction ...................................................................................................... 13
Mounting the Front Bezel ................................................................................ 13
Removing and Replacing the Front Bezel....................................................... 13
Removing and Replacing the HP Server’s Main Cover.................................. 14
Tools Required ............................................................................................ 15
Removing the Top Cover ............................................................................ 15
Replacing the Top Cover............................................................................. 16
3Installing Fans and Power Supplies ...................................................... 19
Introduction ...................................................................................................... 19
Tools and Supplies Needed ............................................................................ 19
Hot Swapping the 172 mm Fans ..................................................................... 20
Removing the 172 mm Fans ....................................................................... 20
Installing the 172 mm Fans ......................................................................... 21
Hot Swapping the 120 mm Fans ..................................................................... 22
Removing the 120 mm Fans ....................................................................... 22
Installing the 120 mm Fans ......................................................................... 23
Hot Swapping Power Supplies ........................................................................ 24
Determining Power Supply Status .............................................................. 25
Removing a Power Supply .......................................................................... 25
Installing a Power Supply ............................................................................ 26
4Installing Mass Storage Devices.................................................................. 27
Introduction ...................................................................................................... 27

Contents
iv
Mass Storage Guidelines ................................................................................ 27
Boot Priority................................................................................................. 28
Tools Required ................................................................................................ 29
Installing a Hot Swap Hard Drive .................................................................... 29
Determining Drive Status ............................................................................ 29
Removing a Hard Disk Drive....................................................................... 30
Installing a Hard Disk Drive......................................................................... 31
Installing Non-Hot Swap Drives....................................................................... 32
Installing the Floppy Disk Drive................................................................... 32
Installing the DVD Drive .............................................................................. 34
Connecting External SCSI Devices............................................................. 36
Removing and Installing the Hard Disk Bay .................................................... 36
Removing the Hard Disk Bay ...................................................................... 36
Installing the Hard Disk Bay ........................................................................ 37
Removing and Installing the SCSI Backplane................................................. 38
Removing the SCSI Backplane................................................................... 38
Installing the SCSI Backplane Board .......................................................... 39
Installing the Front Panel Board ...................................................................... 39
Removing the Front Panel Module.............................................................. 39
Installing the Front Panel Board.................................................................. 40
5Installing Additional Memory ....................................................................... 41
Introduction ...................................................................................................... 41
Tools Required ............................................................................................ 41
Memory Installation Guidelines ................................................................... 41
Removing the Processor/Memory Complex.................................................... 42
Removing the Memory Board DC-to-DC Converters ...................................... 44
Removing and Installing Memory Boards........................................................ 45
Removing Memory Boards.......................................................................... 45
Installing Memory Boards............................................................................ 47
Installing and Removing DIMMs...................................................................... 48
Installing DIMMs.......................................................................................... 49
Removing DIMMs........................................................................................ 50
Installing the Memory Board DC-to-DC Converters ........................................ 51
Installing the Processor/Memory Complex...................................................... 52
6Installing an Additional Processor .............................................................. 53
Introduction ...................................................................................................... 53

Contents
v
Tools Required ............................................................................................ 53
Processor Configuration Guidelines............................................................ 53
Removing the CPU Thermal Dummy .............................................................. 54
Installing an Additional Processor ................................................................... 55
Firmware and Software Changes .................................................................... 60
Upgrading the Firmware.............................................................................. 60
Reinstalling the NOS ................................................................................... 60
Removing a Processor .................................................................................... 60
Installing a CPU Thermal Dummy ................................................................... 61
Installing the Processor Baseboard................................................................. 62
Removing the Processor Baseboard .......................................................... 63
Installing the Board in a System with Three or Four Microprocessors........ 64
Installing the Board in a System with Two Microprocessors....................... 67
7Installing Accessory Boards ........................................................................ 69
Introduction ...................................................................................................... 69
Tested PCI Boards ...................................................................................... 69
Tools Required ............................................................................................ 70
Accessory Board Installation Guidelines ......................................................... 70
IRQ Settings ................................................................................................ 70
Boot Priority ................................................................................................. 70
Installing Accessory Boards ............................................................................ 71
Installing a Hot Swap PCI Board ................................................................. 71
Installing a Non-Hot Plug PCI Board........................................................... 74
Removing Accessory Boards .......................................................................... 77
Removing a Non-Hot Plug PCI Board ......................................................... 77
Removing a Hot Plug PCI Board................................................................. 78
8Server Management Boards ......................................................................... 81
Introduction ...................................................................................................... 81
Baseboard Management Controller (BMC)................................................. 81
Intelligent Chassis Management Bus (ICMB) Controller............................. 83
Hot Swap Controller (HSC) ......................................................................... 83
I/O Baseboard.................................................................................................. 84
Removing the I/O Baseboard ...................................................................... 84
Installing the I/O Baseboard ........................................................................ 87
Sideplane Board .............................................................................................. 89
Removing the Sideplane Board .................................................................. 89

Contents
vi
Installing the Sideplane Board .................................................................... 91
PCI Hot Plug LED Board ................................................................................. 92
Removing the PCI Hot Plug LED Board...................................................... 92
Installing the PCI Hot Plug LED Board........................................................ 93
Legacy I/O Board............................................................................................. 94
Removing the Legacy I/O Board ................................................................. 94
Installing the Legacy I/O Board ................................................................... 95
Changing the Legacy I/O Board Battery.......................................................... 97
Power Distribution Board (T-Docking)............................................................. 98
Removing the Power Distribution Board (T-Docking) ................................. 98
Installing the Power Distribution Board (T-Docking) ................................. 102
9Connecting the Monitor, Keyboard, and Mouse ............................... 105
Introduction .................................................................................................... 105
10 Configuring the HP Server......................................................................... 107
Introduction .................................................................................................... 107
Configuring the HP Server............................................................................. 107
Power-on Sequence and Power-on Self Test (POST).............................. 107
The Extensible Firmware Interface (EFI) Boot Manager........................... 109
Server Management Configuration Utility ................................................. 113
Using BIOS Setup ..................................................................................... 123
Using the SELViewer Utility ...................................................................... 133
Using the SDR Viewer Utility..................................................................... 137
Upgrading the Server .................................................................................... 142
Upgrading the BIOS by Using Iflash64 ..................................................... 142
Upgrading the Firmware............................................................................ 147
Using the FRUSDR Load Utility ................................................................ 150
11 Troubleshooting ......................................................................................... 161
Introduction .................................................................................................... 161
Common Installation Problems...................................................................... 161
Troubleshooting Sequence ....................................................................... 162
HP Server rx4610 SEL Data Tables.............................................................. 167
HP Server rx4610 Generator ID Codes .................................................... 167
HP Server rx4610 Sensor Codes.............................................................. 168
HP Server rx4610 Event Description Codes ............................................. 172
BIOS Error Codes\Messages ........................................................................ 173
Beep Codes ................................................................................................... 178

Contents
vii
Beep Codes and Interpretation ................................................................. 178
Types of Memory Tests ................................................................................. 180
First Row Memory Test ............................................................................. 180
Base Memory Test .................................................................................... 183
Extended Memory Test ............................................................................. 189
Memory Test Duration............................................................................... 193
Aborting the Memory Test ......................................................................... 193
Setup Dialog .............................................................................................. 194
Memory Testing Error Codes\Messages................................................... 195
ASpecifications .............................................................................................. 199
Introduction .................................................................................................... 199
Requirements ............................................................................................ 200
Video Display Modes................................................................................. 202
Connector Pinouts and Boardset Locations .................................................. 203
VGA Video Port ......................................................................................... 203
Keyboard and Mouse ................................................................................ 204
Parallel Port ............................................................................................... 205
Serial Ports A and B .................................................................................. 206
Universal Serial Bus (USB) ....................................................................... 207
SCSI .......................................................................................................... 208
IDE............................................................................................................. 209
PCI............................................................................................................. 210
Information on Jumpers................................................................................. 214
General Procedure to Change Jumper Settings ....................................... 214
Processor Baseboard Jumpers ................................................................. 215
Legacy I/O Board Jumpers........................................................................ 221
I/O Baseboard Jumpers ............................................................................ 225
Power Distribution Board Jumpers (T-Docking)........................................ 227
Determining DC-to-DC Status ................................................................... 228
BEquipment Log and Configuration Worksheet......................................... 231
Equipment Log............................................................................................... 231
CINI File Format.............................................................................................. 233
Introduction .................................................................................................... 233
INI File Structure ....................................................................................... 233
Data Markers............................................................................................. 235
Index.................................................................................................................. 237

1
1 Controls, Ports, and Indicators
Introduction
Before operating the Server, familiarize yourself with the HP Server’s controls,
ports, and indicators, as shown in Figures 1-1 through 1-8.
Front Panel
The front panel of the HP Server provides the controls and indicators commonly
used when operating the HP Server.
LCD DISPLAY
POWER
PWR PWR ACTIVEACTIVE FAIL FAIL
RESET INT SYS PWR PWR FAN GEN
Figure 1-1. Front Panel
Table 1-1 provides the front panel power switch and its associated LED indicator
definitions.

Chapter 1 Controls, Ports, and Indicators
2
Table 1-1. Control Panel Switch and Indicators
Control / Indicator Description
Power On/Off
This button turns the HP Server power On or Off. The
+12 V standby voltage is On whenever the server power
cords are plugged in.
Reset
When pressed, it resets the server and causes the power on
self-test (POST) to run.
INIT
When pressed, the system performs a crash dump provided
the dump is supported by the operating system.
System Power LED
(Green)
When lit continuously, it indicates the presence of DC
power in the server. When not lit, it indicates power is
turned off or the power source is disrupted.
Power Fail LED
(Amber)
When lit continuously, it indicates a power failure.
Fan Fail LED (Amber) When flashing, it indicates a fan failure.
General Fault LED
(Amber)
When lit continuously, it indicates a hot plug PCI fault.
Front Panel LCD It displays information about the processor type and the
POST codes.

Chapter 1 Controls, Ports, and Indicators
3
Additional Front Panel Controls and Indicators
The input and storage devices provide additional front panel controls and
indicators, which give control and operational status to the respective device.
DVD Drive
The server supports a slimline IDE DVD drive. This peripheral mounts directly
above the top-left power bay on the front of the chassis. The drive is mounted on
a removable tray that facilitates system assembly and service.
LCD DISPLAY
POWER
PWR PWR ACTIVEAC TIV E FA IL FAI L
RE SET INT SYS P WR PWR FAN GEN
Open/Close Button Activity LED
Figure 1-2. DVD Drive
Table 1-2. HP DVD Drive
Control Indicator Description
Open/Close Button When pressed, it opens or closes the DVD tray.
Activity LED When lit, it indicates the drive is in use.

Chapter 1 Controls, Ports, and Indicators
4
Diskette Floppy Drive
The server supports a slimline IDE diskette drive for 1.44 MB and 120 MB media.
This half-inch slimline peripheral mounts directly above the top-right power bay
on the front of the chassis. The drive is mounted on a removable tray that
facilitates system assembly and service.
LCD DISPLAY
POWER
PWR PWR ACTIVEAC TIV E FAI L FAI L
RE SET INT SYS P WR PWR FAN GEN
Activity
LED Ejector
Button
Figure 1-3. Drive
Table 1-3. Floppy Diskette Drive
Control Indicator Description
Activity LED When lit, it indicates the drive is in use.
Ejector Button When pressed, it ejects the diskette.

Chapter 1 Controls, Ports, and Indicators
5
SCSI Hard Drives
The server supports up to two hot-swap drive carriers containing standard 1-inch
high by 3.5-inch-wide LVDS SCSI hard drives. As part of the hot-swap
implementation, drive carriers with integral heat sinks house the drives. Each
drive is mounted in a carrier with four fasteners and the carrier snaps into the hard
drive bay. When a carrier is seated properly in the bay, it snaps into place and
leaves the locking handle exposed to the front of the chassis. Drives can consume
up to 24 watts of power and must be specified to run at a maximum ambient
temperature of 40 °C (104 °F).
LCD DISPLAY
POWER
PWR PWR ACTIVEACTIVE FAIL FAIL
RESET INT SYSPWR PWR FAN GEN
LCD DISPLAY
POWE R
PW R PW R ACT IVEACT IVE FAI L FAI L
RES ET IN T SY S PW R PWR FAN G EN
Power LED
Drive Active
Failure LED Power LED
Drive Active
Failure LED
Figure 1-4. SCSI Drive Indicators on the Front LED Panel

Chapter 1 Controls, Ports, and Indicators
6
Table 1-4. SCSI Drives
Control Indicator Description
Drive Power LED
(Green)
When lit continuously, it indicates the presence of
the drive and power to the drive.
Drive Active LED
(Green)
When lit, it indicates drive activity.
Drive Fail LED
(Amber)
When lit continuously, it indicates an asserted fault
status on one or more hard disk drives. When
flashing, it indicates a drive reset in progress.
Power Supplies
The chassis can be configured with three to four power supplies. Each power
supply has a dual rating of 800W minimum over an input range of 180-264VAC
and 700W minimum over an input range of 90-132VAC. Each supply is designed
to minimize EMI and RFI. Each power supply also has self-contained fans for
cooling.
The DC output voltages of each power supply are:
•+48 V
•+12 V standby
Each supply docks into a 28-pin connector on the front of the Power Distribution
Board (T-Docking board).

Chapter 1 Controls, Ports, and Indicators
7
LCD DISPLAY
POWER
PWR PWR ACTIVEACTI VE FAI L FAIL
RESET INT SYSPWR PWR FAN GEN
Power Supply Indicators
Figure 1-5. Power Supply Indicators
Table 1-5. LEDs for Power Supplies
Control Indicator Description
Power LED
(Green)
When lit continuously, it indicates the power
supply DC outputs are on and OK. Blinking
indicates the power supply is on standby. Off
indicates there is no power to the power supply.
Predictive Fail LED
(Amber)
A blinking LED indicates that the power supply
will soon fail.
Fail LED
(Amber)
When lit continuously, it indicates that the power
supply has failed and is not supplying output.
When blinking, it indicates that the power supply
has reached its current limit.

Chapter 1 Controls, Ports, and Indicators
8
Rear View
The ports and connectors at the rear are listed below and shown in Figure 1-6.
Figure 1-6 provides a detailed view of the Legacy I/O panel that resides in the
upper-right corner of the rear panel.
•The power connector accepts a standard power cable to connect the
HP Server with the site power supply.
•Ten PCI add-in board expansion slots are available. Eight are hot plug and
two are non-hot plug.
•Each hot plug PCI has status LEDs.
•The mouse port accepts a standard mouse with a PS/2 connector.
•The keyboard port accepts a standard keyboard with a 6-pin PS/2
connector.
•Two USB ports, 0 and 1, with 4 pin connectors are provided for printers,
scanners, and external modems.
•The LAN port is included as an embedded controller based on Intel's
82559 10/100 BaseT Fast Ethernet controller. It has a RJ-45 LAN
connector and two LEDs to indicate LAN speed and valid connection.
•The two Serial Ports are standard 9-pin RS-232 connectors.
•The Parallel Port is a standard PS/2 compatible parallel port with a 25 pin
bi-directional subminiature D connector.
•There are two Interchassis Management Bus (ICMB) connectors, ports 1
and 2.
•The 15 pin video connector is Super VGA compatible.
•The optional external SCSI port provides access to external SCSI devices.

Chapter 1 Controls, Ports, and Indicators
9
Figure 1-6. Rear Panel and Ports
Legacy I/O Panel
This board contains all legacy I/O connections and plugs into an edge connector
on the I/O baseboard.
NOTE The keyboard and mouse connector must be plugged into the
correct ports or the server will not boot.

Chapter 1 Controls, Ports, and Indicators
10
PCI LEDs
Each PCI slot has four indicator LEDs: two on the outside and two on the inside
of the system. The two LEDs for each slot: one amber and one green are visible
from the rear (also inside) of the HP Server, as shown in Figure 1-7. Eight of the
ten PCI slots can be individually powered down through the respective NOS or
supported GUI utility, without powering down the entire HP Server, if the board
has a Hot Plug compliant driver.
Status Indicators for PCI Cards
Figure 1-7. Status Indicators for PCI Boards

Chapter 1 Controls, Ports, and Indicators
11
Applying Power to the HP Server
Before applying power to the HP Server, verify that the keyboard and mouse are
connected to the proper ports. The server will not boot without these devices.
Turning on the monitor prior to powering on the HP Server allows proper auto-
configuration of the video output as it boots.
Powering-Up the HP Server
To power-up the rx4610, complete the following procedure:
NOTE Turn on power to the monitor connected to the HP Server
before you power-on the Server. This allows proper
auto-configuration of video output of the Server as it boots.
1. Make sure that the monitor, keyboard, and mouse have been connected to
the proper ports on the rear panel of the server.
2. Remove the drive protection card, if present, from the diskette drive.
3. Plug in the power cord for the monitor and turn it on.
4. Plug the female ends of the server AC power cords into the input
receptacle on the back of the chassis.
5. Plug the male ends of the server AC power cords into grounded,
three-pronged AC power outlet.
6. Slide the server into the rack.
7. If the server does not come on when you plug it into the AC outlet, press
the on/off power switch on the front panel.
8. Verify that the power-on light on the front panel is lit. After a few seconds,
the power-on self test (POST) begins.
When you press the power button on the control panel, the Server powers
up and loads the operating system. The system runs a set of power on self
tests (POST) during this process. For details refer to Chapter 11,
"Troubleshooting."

Chapter 1 Controls, Ports, and Indicators
12
Powering-Down the HP Server
To power-down the HP Server, complete the following procedure:
1. Log off all users and, if necessary, back up the system files.
◊ Schedule the power down for a time when the Server being down will
affect the fewest users.
◊ If you will be doing any kind of hardware or software upgrade, ensure
the Server's data has been backed up.
◊ Follow instructions in your network operating system (NOS)
documentation to gracefully shut down all networking software and
applications.
WARNING The power supply will continue to provide standby current to
the HP Server until the power cable is disconnected from the
rear panel.
2. Logoff and exit the operating system. The following prompt appears:
Shell>
3. At the Shell> prompt, press and hold the Power button for several seconds.
Holding the Power button in for several seconds shuts down the server.
4. Disconnect the power cord from the power source.
Normally this completes the power-down procedure.
Connecting AC Power to Multiple-Server Configurations
The HP Server temporarily draws a large "inrush current," when first connected to
an AC power source. This also occurs when the Server is in a standby mode
(power is turned off, but the power cord is plugged into AC power). The inrush
current is much greater than the Server's normal operating current and generally,
the AC power source can handle the normal inrush current.
However, if you install several HP Server on one circuit, precautions are
necessary. If there is a power failure and power is then restored, all the servers
immediately begin to draw inrush current at the same time. If the circuit breakers
on the incoming power line have insufficient capability, the breaker may trip and
thus prevent the servers from powering up.