HP C1593B - SureStore DAT Tape 5000e Drive User manual

Tape 5000e/eU, DAT8e/eU
DAT24e/eU, DAT40e
Installation
Guide
HP SureStore DAT External Tape Drive

HP SureStore DAT
Installation Overview (External Drives)
External Drives—Installation Overview
Refer to:
Before you start
Check the packing list inside this guide. Check system prerequisites.
page 1-2
Step 1: Check the Drive’s SCSI ID
Check the tape drive’s SCSI ID on the SCSI ID switch on the rear panel.
If necessary change it from the default of 3 by pressing the indented +
or - buttons above and below the SCSI ID number. Use a ball-point pen
or similar pointed object. To prevent particle contamination, do not use
a pencil. (If you are installing an HP SureStore DAT40 drive onto a
UNIX system, check the UNIX configuration switches on the bottom of
the drive.)
page 1-5
Step 2: Connect the SCSI Cable
Attach the SCSI cable to the SCSI connector on the rear of the tape
drive. If you have an HP SureStore DAT40 drive, connect the multi-
mode terminator to the drive’s other SCSI connector. and tighten the
screwstosecureit. Forallothertapedrives,makesurethat thesupplied
terminator is firmly attached to the drive’s other SCSI connector and the
latches are in place.
page 1-8
Step 3: Connect the Power Cable page 1-10
Plug the power cable securely into the socket on the rear panel of the
drive. Plug the other end of the power cable into the power outlet.
On Completion page 1-11
Power on the system and check the tape drive is operational. Insert the
HP SureStore Tape CD-ROM. It contains drivers, backup software and
many useful utilities. Register your tape drive.
Overview
dat-ext.TOC Page i Wednesday, June 2, 1999 1:26 PM

Copyright © 1998-1999 by Hewlett-Packard
Limited.
The information contained in this document is
subject to change without notice.
This document contains proprietary information
which is protected by copyright. All rights are
reserved. No part of this document may be
photocopied, reproduced or translated to another
language without the prior written consent of
Hewlett-Packard Limited.
Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential
damages (including lost profits) in connection with
the furnishing, performance, or use ofthis material
whether based on warranty, contract, or other legal
theory.
November 1999
Part Number: C1555-90921
Printed in the UK
Windows is a U.S. registered trademark of
Microsoft Corp.
UNIX is a registered trademark of X/Open
Company in the U.S. and other countries.
Product Details
Write your tape drive details here so you can find them easily if you need them.
Model (type of drive):
Model (number):
Serial (number):
Date purchased/installed:
SCSI ID:
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iii
Contents
External Drives—Installation Overview inside front cover
External Drives—Installation Overview inside back cover
1Installing an “e” Model Drive (external)
Before You Start: Check the Contents of the Box 1-2
Before You Start: Check System Prerequisites 1-3
SCSI Host Adapter 1-3
SCSI Cable 1-3
Backup Software 1-4
Step 1: Check the Drive’s SCSI ID 1-5
Installing and Using HP TapeAssure 1-6
Unix Configuration Switches (DAT40e) 1-7
Step 2: Connect the SCSI Cable 1-8
Step 3: Connect the Power Cable 1-10
On Completion 1-11
Use The Correct Media 1-11
Check Drive Operation 1-11
Insert the HP SureStore Tape CD-ROM 1-13
Register Your Tape Drive 1-16
Limited Warranty Statement for USA, Canada, Australia and New
Zealand 1-17
2Installing an “eU” Model Drive
(external for Unix)
Before You Start: Check the Contents of the Box 2-2
Before You Start: Check System Prerequisites 2-3
SCSI Host Adapter 2-3
SCSI Cable 2-3
Backup Software 2-3
Step 1: Check the Drive’s SCSI ID 2-4
Step 2: Set the Configuration Switches 2-5
Step 3: Connect the SCSI Cable 2-6
Step 4: Connect the Power Cable 2-8
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iv
On Completion 2-9
Use The Correct Media 2-9
Check Drive Operation 2-9
Insert the HP SureStore Tape CD-ROM 2-10
Register Your Tape Drive 2-13
Limited Warranty Statement for USA, Canada, Australia and New
Zealand 2-14
3 Installation Troubleshooting
Save Yourself a Call 3-2
Problems with Your Computer 3-2
Problems with Your Tape Drive 3-3
Other Sources of Information 3-4
HP Tape Tools 3-4
HP SureStore Tape CD-ROM 3-4
HP Web Site 3-4
Index
Regulatory Information
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1
Installing an “e” Model Drive
(external)
HP SureStore models covered:
• Tape 5000e
•DAT8e
• DAT24e
• DAT40e
“e” model drives are normally connected to computers running under
Windows® or NetWare. However, some models can also be connected to
computers runninga UNIX® operating system. Refer to the “HP SureStore
Tape Software Compatibility” topic on our World Wide Web site (http://
www.hp.com/go/connect) for more information.
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-2
Before You Start: Check the Contents of the Box
The following equipment is supplied with your HP SureStore DAT drive.
If anything is damaged or missing, contact the delivery company or your
supplier.
* Hewlett-Packard supplies the correct SCSI cable for your tape drive and the correct power
cable for each country. Your cables may differ from these illustrations.
❑SCSI cable*
❑Cleaning
cartridge
❑One DDS-format
data cartridge
❑Warranty Registration
card and label
❑
HP SureStore Tape
CD-ROM containing:
• HP TapeAssure software
• TapeAlert utility
• Drivers
• Backup software
• HP Tape Tools
• Electronic
User’s
Guides
• Media and accessories
information
❑Power cable*
❑HP SureStore
DAT drive with
SCSI terminator block
attachedto back
(Terminator is not attached
with HP SureStore DAT40
drives.)
❑ Installation Guide
(Please discard
unneeded
languages
in recycling bin.)
❑Multi-mode SCSI
terminator block
(HP SureStore DAT40
drives only.)
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-3
Before You Start: Check System Prerequisites
To install and use your new tape drive, you will need the following:
• SCSI host adapter
•SCSIcable
• Backup software that supports the tape drive
SCSI Host Adapter
You need a properly installed and configured SCSI host adapter or a built-
in SCSI controller on your computer’s motherboard (SCSI-2 or SCSI-3
compliant). Consult your supplier for details.
If you are installing on a Windows 95, Windows 98, Windows NT or Novell
NetWare system, you can use HP TapeAssure to check your computer’s
SCSI configuration, as directed on page 1-5.
HP SureStore DAT Drives and SCSI
AllHP SureStore DATdrives, apartfrom theHP SureStore DAT40are fast
narrow SCSI devices and should be connected to a single-ended (SE) host
bus adapter.
The HP SureStore DAT40 drive is an ultra wide SCSI device. For optimum
performance itshould beconnected toalow voltagedifferential(LVD)SCSI
host adapter. HP SureStore DAT40 drives may also be connected to SE
(single-ended) SCSI host adapters, but cable length will be restricted to the
SE rather than the LVD specification.
If you would like more information on SCSI specifications and configuring
your SCSI bus, read the “SCSI Background” topic in the “Before You Start”
section of the electronic User’s Guide on the HP SureStore Tape CD-ROM.
SCSI Cable
You need a SCSI cable that connects to your computer’sexternal connector.
For optimum performance, always use the supplied cable.
– The cable provided with DAT8e, DAT24e and DAT40e drives will
attach to a computer with a wide SCSI connector (68 pins). The cable
has been specified for use with LVD systems up to Ultra2 speeds.
– The cable provided with Tape 5000e drives will attach to a high-
density narrow SCSI connector (50 pins).
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-4
If the SCSI cable supplied with your drive is not appropriate for your
computer’s external SCSI connector, you will need to order a new cable.
(For HP part numbers and descriptions, see the electronic DAT Media and
Orderable Accessories Guide on the HP SureStore Tape CD-ROM.)
Backup Software
You need backup software that supports the drive.
Applications usuallyrecognizetapedrivesbytheirmanufacturers’internal
identifiers rather than their model numbers, so check the table below for
the appropriate reference for your model.
The HP SureStore Tape CD-ROM contains backup software, as well as
drivers, useful utilities and information about using your tape drive. See
page 1-13 for more information about using the HP SureStore Tape
CD-ROM.
Drive Model Internal Identifier
HP SureStore Tape 5000 HP 35480A
HP SureStore DAT8 HP C1533A
HP SureStore DAT24 HP C1537A
HP SureStore DAT40 HP C5683A
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-5
Step 1: Check the Drive’s SCSI ID
Note Your HP SureStore DAT drive is shipped with a default SCSI ID of 3, but
it can be assigned any unused ID between 1 and 6. Do not use SCSI ID 7,
which is reserved for the SCSI controller, or SCSI ID 0, which is typically
assigned to the boot disk.
HP SureStore DAT40 drives can be assigned any unused ID between 1
and 15.
1Determine whether you need to change the SCSI ID from the default of 3.
If you are installing on a Windows 95/98, Windows NT or NetWare system,
install HP TapeAssure from the Software page on the HP SureStore Tape
CD-ROM and run it to check your computer’s current SCSI configuration.
See “Installing and Using HP TapeAssure” on page 1-6 for more
information about installing and running HP TapeAssure.
If you do not need to change the SCSI ID, check the drive’s SCSI ID setting
on the rear of the drive to be sure that it has not been inadvertently
changed, then go to step 2 on page 1-8.
Figure 1.1 Rear panel of an external HP SureStore DAT drive
SCSI ID
selector
Default
SCSI ID
setting = 3
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-6
2Change the tape drive’s SCSI ID. Use a small screwdriver or a ball-point
pen to press the indented SCSI ID selector buttons on the rear panel (see
figure 1.1) untiltherequiredvalue isdisplayed.Donotuse apencilbecause
small bits of lead could contaminate the drive.
Note Both the computer and the tape drive check SCSI IDs only at power-on. To
change the SCSI ID after installation, power down both the tape drive and
the computer, change the drive’s SCSI ID, power up the tape drive, and
then power up the computer.
Installing and Using HP TapeAssure
HP TapeAssure allows you to check your computer’s current SCSI
configuration on a Windows or NetWare system. You cannot install HP
TapeAssure on Unix systems.
Installing HP TapeAssure
1Select home.htm on the HP SureStore Tape CD-ROM and the required
language.
2Select the “HP TapeAssure” topic and follow the instructions on the screen
to install HP TapeAssure.
In Windows 95/98 or Windows NT, you can install TapeAssure directly on
the system to which the tape drive is connected. In NetWare, you will need
to install HP TapeAssure on the server from a client workstation running
Windows 95/98 or Windows NT, and then run HP TapeAssure from the
NetWare server console.
Using HP TapeAssure
Note If the program does not work correctly or hangs during processing, there
may be a compatibility problem with the SCSI card. The current version of
HP TapeAssure may not support Adaptec 1510 cards (6360 chip set) and
Symbios cards.
1Once it is installed, run TapeAssure from the Programs menu in the
WindowsStart menu. HP TapeAssurewill check for thepresence of a SCSI
controller and its driver software and identify the SCSI IDs of existing
SCSI devices.
2View the current configuration and determine whether you need to change
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-7
the SCSI ID from the default of 3.
3Exit TapeAssure after you view the SCSI configuration information.
Unix Configuration Switches (DAT40e)
If you are installing a DAT40e on a UNIX system, you may also need to
change the configuration switches located on the underside of the drive.
(This step applies to any “e” model that is connected to a UNIX system, but
please note that not all UNIX operating systems support “e” model drives.)
1Check the “UNIX Configuration Instructions” in the electronic User’s
Guide on the HP SureStore Tape CD-ROM for specific advice for your
operating system. See page 1-13 for more information about using the
HP SureStore Tape CD-ROM.
The following table summarizes the typical switch settings for different
types of computer, but further details are provided in the electronic User’s
Guide.
2If your UNIX configuration requires it, change the configuration switches
located on the underside of the drive from the default settings shown in
figure 1.2.
Figure 1.2 Configuration switches (shown in default positions)
Switch Number
SystemType 12345678
Default and most PC systems On On Off On On On On On
DEC systems On On Off On On On On Off
HP systems (Series 700) On On Off On On On On On
IBM RS/6000 systems On On Off On On Off Off On
SCO/PC UNIX systems On On Off On On On On On
Silicon Graphics systems On On Off On On Off Off On
Sun systems On On On On On Off Off On
= ON
= OFF
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-8
Step 2: Connect the SCSI Cable
Caution To avoid damaging the computer or tape drive, ensure that both are
powered off while you attach the SCSI cable.
1Perform a normal system shutdown and turn off the computer and any
connected peripherals.
You may need a different cable if your computer’s SCSI connector does not
match the cable supplied with your drive.
• If you have an HP SureStore Tape 5000e model, a 50-pin narrow SCSI
cable is provided.
• If you have a DAT8e, DAT24e or DAT40e model, a 68-pin wide SCSI
cable isprovided.ThiscablehasbeenspecifiedforusewithLVD systems
up to Ultra2 speeds.
• If youdo not have the appropriate cable for your computer, you will have
to order one from your supplier. (For HP part numbers and descriptions,
see the electronic DAT Media and Orderable Accessories Guide on the
HP SureStore Tape CD-ROM.)
2Attach one end of the SCSI cable to the computer’s external SCSI
connector. See figure 1.3. Push firmly and secure the cable in place with its
retainers (or screws).
Figure 1.3 Connecting the SCSI cable and power cable
SCSI cable
SCSI
connector
SCSI terminator
Power cable
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-9
3Attach the other end of the SCSI cableto one of the SCSI connectors on the
rear panel of the tape drive. (See figure 1.4.) Snap both of the retaining
clips over the connector to secure it firmly in place.
Note HP SureStore DAT40 drives use screw-in connectors. Tighten the screws
to secure the connector.
4If you have an HP SureStore DAT40 drive, connect the multi-mode
terminator to the drive’s other SCSI connector and tighten the screws to
secure it. The multi-mode terminator detects whether the host bus adapter
is SE or LVD and automatically provides the appropriate termination.
For all other tape drives, make sure that the supplied terminator is firmly
attached to the drive’s other SCSI connector.
Figure 1.4 Rear panel of an external HP SureStore DAT drive
Note If you want to attach additional devices to the SCSI bus after the tape
drive, you will need to remove the SCSI terminator and attach the next
device to this SCSI connector. Make sure that you attach the terminator to
the last device in the chain.
SCSI connector 1
SCSI connector 2
with terminator fitted
Power switch
(shown in OFF position)
Power socket
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-10
Step 3: Connect the Power Cable
An external HP SureStore DAT drive will operate using any voltage in the
range 100–240 volts (50-60 Hz). No adjustment is needed. To connect your
drive to the power supply, proceed as follows:
1Make sure that thedrive is switched OFF (O sidedown). The power switch
is on the rear panel (see figure 1.3).
2Plug the power cable securely into thesocket on the rear panel of the drive.
3Plug the other end of the power cable into the power outlet.
Note Write the model name, product number, serial number, and SCSI ID of
your drive in the front of this guide for future reference. The model name
is on the front of the drive and the product and serial numbers are on a
label on the bottom of the drive.
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-11
On Completion
Once you have completed the installation:
• Make sure you have the correct media.
• Power on and check that your new drive is operational.
• Insert the HP SureStore Tape CD-ROM. It contains everything you will
need touse your tape drive—drivers, backup software, utilities anduser
information.
• Register your tape drive to ensure that you benefit from the full 3-year
warranty period.
Use The Correct Media
For optimum performance and storage capacity, use tape cartridges that
match your drive's format, and normally use only one cartridge per day.
• HP SureStore DAT40 drives work best with DDS-4 cartridges.
• HP SureStore DAT24 drives work best with DDS-3 cartridges.
• HP SureStore DAT8 drives work best with DDS-2 cartridges.
• HP SureStore Tape 5000drivesuseonlyDDS-1cartridges(60-meter
or 90-meter).
However, most HP SureStore DAT drives are fully backward compatible
(apart from the HP SureStore DAT40). The compatibility between drive
models and cartridges is summarized in the following table. Shaded boxes
show the recommended media for each tape drive.
Check Drive Operation
1Switch on the drive and the computer. The tape drive will run its hardware
self-test, which takes about 5 seconds. At the end of the hardware self-test,
both front panel lights should be off. Read more about the self-test and
front panel lights in the electronic User’s Guide on the HP SureStore Tape
CD-ROM.
DDS-1
60 meter
DDS-1
90 meter
DDS-2
120 meter
DDS-3
125 meter
DDS-4
150 meter
HP SureStore Tape 5000 2.6 GB* 4 GB*
HP SureStore DAT8 read/write read/write 8 GB*
HP SureStore DAT24 read/write read/write read/write 24 GB*
HP SureStore DAT40 read only read/write read/write 40 GB*
* Capacity assumes 2:1 compression.
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-12
Note Always power up the drive before powering up the computer, otherwise
the computer may not recognize the drive.
2Verify that the tape drive installation was successful.
For Windows and NetWare systems, select HP TapeAssure from the
Windows Start menu. (If you did not install HP TapeAssure at the start of
the installation process, or if it does not run correctly, refer to page 1-6.) No
other backup software should be running at the same time.
For UNIX systems, the configuration instructions in the electronic User’s
Guide on the HP SureStore Tape CD-ROM include a verification
procedure.
Note If you encounter a problem during this verification procedure, turn to
“Save Yourself a Call” on page 3-2 for help in diagnosing and fixing the
problem.
3Install backup software, as required (see page 1-13). Use a blank cartridge
to carry out the backup and restoretest, which you should perform to check
that the drive can write data to tape.
To load a cartridge:
Open the door flap, if fitted. Insert the cartridge
into the slot in front of the drive with the label
uppermost and apply gentle pressure until the
drive takes the cartridge and loads it. The Tape
light flashes green while the drive performs its
load sequence. When the cartridge is loaded, the
Tape light shows steady green.
To unload a cartridge:
Press the Unload button on the front panel.
The drive completes any task it is currently
performing, winds the tape to the beginning, and
ejects the cartridge. The sequence will take about
25 seconds for a write-enabled cartridge and 10
seconds for a write-protected cartridge.
Unload
button
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-13
Insert the HP SureStore Tape CD-ROM
The HP SureStore Tape CD-ROM contains backup software, as well as
drivers, useful utilities and information about using your tape drive.
1Load the CD-ROM and select home.htm.
Note If you do not have a web browser, see the Readme.txt file.
2Select the required language to display the Welcome page. You may like to
add this page to your Bookmarks/Favorites for easy, subsequent access to
items on the HP SureStore Tape CD-ROM.
3Select the appropriate link from the Welcome page. You will find backup
software and drivers under the “Software” topic, and electronic User’s
Guides, frequently asked questions and ordering information under the
“User Documentation” topic.
Note for UNIX Users
With some UNIX systems you may have problems readingthe HTML files.
When you mount the CD-ROM, if the file names have a version number
and are all in capitals (for example, README.TXT;1), use the cdcopy.sh
utilitythatyou canfind inthe UNIXdirectoryon theCD-ROM.This utility
ensures that all file names and links work correctly in the HTML pages.
Run the command as follows: cdcopy.sh /mnt /toplevel
where /mnt is the CD mount point and /toplevel is a new directory in
which the files will be created.
Drivers
For detailed information about drivers, refer to the appropriate README
file in the DRIVERS directory on the HP SureStore Tape CD-ROM. There is
a separate sub-directory for each operating system. The tape drive must be
installed before installing the driver.
Backup Software
To use the tape drive, you will need a backup application or utility that
supportsyourtapedrivemodel.TheHP SureStore Tape CD-ROMcontains
free backup software for use with Windows 95/98, Windows NT and Novell
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-14
NetWare. This software also provides full support for HP One-Button
Disaster Recovery, which allows complete system recovery at the touch of
a button using only the latest backup cartridge.
Note Not all system configurations and backup software are capable of
supporting HP One-Button Disaster Recovery.
• If you are installing the drive on a standalone PC or a client PC that
runs Windows 95/98, you can use the HP Colorado Backup II software.
• If you are installing the drive on a PC that runs Windows NT Server or
Novell Netware, you can use Replica Single Server for HP SureStore
Tape. If using Replica with NetWare, please see the README file on the
HP SureStore Tape CD-ROM. Replica is not supported on NetWare 5.0.
• The tape drive must be installed before installing the software.
For the latest list of backup packages that support HP SureStore DAT
drives and advanced features such as HP One-Button Disaster Recovery
and TapeAlert, refer to our World Wide Web site (http://www.hp.com/
go/connect). The Selection section of this web site lists backup software
solutions suitable for your tape drive model and operating system
(including Microsoft Windows, Novell NetWare, IBM OS/2, various UNIX
systems, and Apple Macintosh).
Note Once you have installed your backup software, remember to carry out a
trial backup and restore.
User Documentation
For more information about using your DAT drive, refer to the “User
Documentation” topic on the HP SureStore Tape CD-ROM. This provides
links to frequently asked questions about drivers and operating systems,
and, from the “DAT Drive Documentation” link, to three electronic User’s
Guides:
• HP SureStore DAT User’s Guide
• HP One-Button Disaster Recovery Guide
• Media and Orderable Accessories Guide
Refer to your backup application’s documentation for instructions on how
to back up and restore data.
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HP SureStore DAT
Installing an “e” Model Drive (external)
1-15
Viewing the Electronic User’s Guides
You can view the electronic User’s Guides with most current web browsers
on any platform.
To view all the features of the electronic User’s Guide, including color and
animation, your system will need:
• A CD-ROM drive
• A super-VGA monitor configured to display at least 256 colors
HP SureStore DAT User’s Guide
This guide contains:
• Features and specifications of HP SureStore DAT drive models
• Operating instructions and how to interpret the front panel lights
• Which tape cartridges to use and how to store them safely
• Tape drive maintenance instructions
• Customer support information, such as warranty details, how to get
service, and how to contact technical support
• How to order parts and accessories
• UNIX configuration instructions
• Advice on backup strategies and SCSI bus configuration
HP One-Button Disaster Recovery User’s Guide
This guide contains:
• Instructions on using HP One-Button Disaster Recovery
• Compatibility and troubleshooting advice
Media and Orderable Accessories Guide
This guide contains:
• Recommended media for your tape drive
• Details about orderable accessories
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