HP C5726A - SureStore DLT 80E Tape Drive User manual

HP SureStore DLT Removable Tape Drive
DLT 80m
User’s Guide

HP SureStore DLT
Installation Guide
Installation Overview
For further
details, see:
Before you start:
❑Check the packing list inside this guide.
❑Check system prerequisites.
page 1-2
Step 1: Attach local language labels, if necessary page 1-3
Step 2: Install the tape drive page 1-3
1Ensure the drive extractor lever is in the out position.
2Slide the tape drive, locking lever at the bottom, into an empty bay of
an HP SureStore H/A Tape Array 5500. It needs to mate with the
connectors at the back of the bay.
3Push the extractor lever in until it locks the drive in position.
On Completion
Power on the system and check that the tape drive is operational. Insert
the HP SureStore Tape CD-ROM. It contains drivers, backup software
and various utilities.
page 1-4
Register the tape drive page 1-5
Overview
dlt-m.book Page i Thursday, May 4, 2000 3:52 PM

Copyright © 2000 Hewlett-Packard Limited.
The information contained in this document is
subject to change without notice.
This document contains proprietary information
which is protected by copyright. All rights are
reserved. No part of this document may be
photocopied, reproduced or translated to another
language without the prior written consent of
Hewlett-Packard Limited.
Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential
damages (including lost profits) in connection with
the furnishing, performance, or use of this material
whether based on warranty, contract, or other legal
theory.
March 2000
Part Number: C7456-90902
Printed in the UK
The DLTtape logo is a trademark of Quantum
Corporation in the U.S. and other countries
Windows®is a U.S. registered trademark of
Microsoft Corporation
UNIX®is a registered trademark of X/Open
Company in the U.S. and other countries
Product Details
Write your tape drive details here so you can find them easily if you need them.
Model name:
Model number:
Serial number:
Date purchased/installed:
dlt-m.book Page ii Thursday, May 4, 2000 3:52 PM

iii
Contents
Installation Overview inside front cover
1 Installing Your Removable Drive in an HP SureStore H/
A Tape Array 5500
Before You Start 1-2
Check the Contents of the Box 1-2
Step 1: Attach Local Language Labels if Necessary 1-3
Step 2: Install the Tape Drive 1-3
On Completion: 1-4
Verify the Installation 1-4
Install Backup Software and Driver 1-4
Registering Your Tape Drive 1-5
Replacing the Drive 1-6
2 Operating the Drive
Front Panel 2-2
Operating the Drive 2-4
Using the Cartridge Locking Handle 2-4
The Power-On Self-Test 2-7
3 Care of the Drive and Tape Cartridges
Cleaning the Tape Heads 3-2
Types of Tape Cartridges 3-3
Write-Protecting a Cartridge 3-4
Taking Care of Data Cartridges 3-5
Inspecting Cartridges Before Loading and After Unloading 3-5
How to detect a lost leader in a tape drive: 3-6
Handling Tape Cartridges 3-7
Labeling Cartridges 3-7
Operating Conditions 3-8
Conditioning Cartridges 3-8
Storing Cartridges 3-8
Transporting Cartridges 3-8
dlt-m.book Page iii Thursday, May 4, 2000 3:52 PM

Contents
iv
4 Tape Cartridge Densities and Compression
Density 4-2
Changing the Density and Compression for Writing 4-2
5 Troubleshooting
HP TapeAssure 5-2
If the Self-Test Fails 5-2
Other Problems 5-3
6 Product Specifications and Ordering Information
Product Specification A-2
Physical Specification A-2
Performance Specification A-2
Power Requirements A-2
Interface Specification A-2
Environmental Specification A-3
Vibration and Shock Tolerance A-3
Reliability Specification A-4
Safety and Electromagnetic Emissions Specification A-4
Ordering Information A-4
7 Customer Support
Warranty B-2
Hewlett-Packard Year 2000 Warranty B-4
Service and Support B-4
Contacting Customer Support B-6
Index
dlt-m.book Page iv Thursday, May 4, 2000 3:52 PM

1
Installing Your Removable Drive in
an HP SureStore H/A Tape Array
5500
This chapter describes how to install a removable HP SureStore DLT 80m
drive in an HP SureStore H/A Tape Array 5500.
Note For an overview of the installation process, see inside the front cover.
dlt-m.book Page 1 Thursday, May 4, 2000 3:52 PM

Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
Before You Start
1-2
Before You Start
Check the Contents of the Box
Unpack the box containing the drive and identify the following items:
If any items appear to be missing or damaged, contact your supplier or the
delivery company.
❑Cleaning
cartridge
❑HP SureStore DLT™ drive ❑DLTtapeIV™
cartridge
❑HP SureStore Tape
CD-ROM containing:
•HP TapeAssure
•TapeAlert utilities
❑Warranty Registration
card and labels
❑Front panel labels
in different
languages
❑User’s Guide
(Please discard
unused languages in
recycling bin)
dlt-m.book Page 2 Thursday, May 4, 2000 3:52 PM

Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
Step 1: Attach Local Language Labels if Necessary
1-3
Step 1: Attach Local Language Labels if Necessary
A set of labels for the front panel in several different languages is provided
with the drive. Identify those with your local language, peel them from the
backing paper and stick them firmly tothe front panelof the drive over the
English-language labels.
Step 2: Install the Tape Drive
1Ensure that the extractor lever on the drive is in the out position, as shown
in the picture.
2Lift the drive carefully and turn it so that it is on its side with the extractor
lever at the bottom.
3Align the rear of the drive with the guides on the bottom of the
HP SureStore H/A Tape Array 5500.
4Slide the drive along the guides until the connectors on the back mate with
the connectors at the back of the enclosure.
1Push the extractor lever in until it locks the drive in position.
Figure 1.1 HP SureStore H/A Tape Array 5500 showing five drives installed.
NOTE •SCSI IDs for drives in the tape array are set on the back panel of the
array.
•If you are installing fewer than five drives in the tape array, you need to
use a blanking plate.
See the documentation with the tape array for details.
extractor lever
dlt-m.book Page 3 Thursday, May 4, 2000 3:52 PM

Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
On Completion:
1-4
On Completion:
Verify the Installation
Once you have installed the tape drive, you should verify that it is
functioning properly before you store your valuable data. If you have a
Windows 95/98, Windows NT or NetWare system, the HP TapeAssure
softwareprovidedontheHP SureStore TapeCD-ROMwillperformaseries
of tests to verify that the drive has been properly installed and provide
guidance on what to do if there is a problem.
1When it is powered up, the drive runs its self-test, which takes about 13
seconds if no cartridge is loaded. At the end of the self-test, only the green
“Operate Handle”light should be lit (assuming there is no cartridge in the
drive). Read more about the front panel lights in Chapter 2.
Note These instructions assume that the HP SureStore H/A Tape Array 5500 is
powered on when you install the drive. If it is powered off, you will need to
switch it on again and the drives will power up in sequence.
2Verify that the tape drive installation was successful.
If you are installing on a Windows 95/98, Windows NT, or NetWare system,
use HP TapeAssure to verify that the tape drive is operational.
SelectHPTapeAssurefromtheWindowsStartmenu. (Ifyoudid notinstall
TapeAssure in Step 1, install it now from the Welcome page on the
HP SureStore Tape CD-ROM.) No other backup software should be
running at the same time.
•Have a blank cartridge ready for the backup and restore test, which you
should perform to check that the drive can write data to tape. (For tape
loading instructions, see page 2-5.)
Install Backup Software and Driver
Before you can use the tape drive, you will need a backup application with
driver software that supports your tape drive model.
Depending on which backup software you use, the driver may be supplied
on the HP SureStore Tape CD-ROM, your backup software disks, or your
operating system disks. See the README file on the HP SureStore Tape
CD-ROM for which drivers are available for your specific model.
dlt-m.book Page 4 Thursday, May 4, 2000 3:52 PM

Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
Registering Your Tape Drive
1-5
Registering Your Tape Drive
You must register with HP to ensure that you benefit from the full 3-year
warranty period. The second and third years of warranty are subject to
registration within 30 days.
You can register electronically on the internet or you can use the Warranty
Registration card that is provided with your drive.
In order to ensure your registration is complete, there are a number of
questions on the registration card and electronic form that are mandatory.
Other questions are optional. However, the more you feel able to complete,
the better HP can meet your needs. (If you wish, you may register your
drive and choose not to receive any further information from HP.)
If you have internet access, register electronically as described below.
1Select the “Warranty Registration”topic on the HP SureStore Tape
CD-ROM.
2Select the “Register on the Web”link. This links you to HP’s Warranty
Registration web site.
3Complete the registration form. Optional questions are marked with an
“*”and the text is in red.
4Clickthe Submitbuttontoforward yourregistrationimmediately to HP.
If you do not have internet access:
1Complete the Warranty Registration card supplied with the drive.
Mandatory questions are in black, bold text.
2Post or fax the completed form to HP.
What Next?
If the tape drive has passed the tests run by HP TapeAssure, you can be
confident that you have installed it correctly. You are now ready to put it to
regular use backing up your system. See your backup application’s
documentation for instructions on how to back up and restore data.
Chapter 2 provides details of how to operate your drive. Make sure you read
Chapter 3 regarding the care of the drive and cartridges.
dlt-m.book Page 5 Thursday, May 4, 2000 3:52 PM

Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
Replacing the Drive
1-6
Replacing the Drive
HP SureStore DLT 80m drives can be hot-swapped, that is they can be
removed and replaced withoutpowering down the HP SureStore H/A Tape
Array 5500 and without interrupting operations to the other drives in the
array. However you should be aware of the following:
•If all drives in the tape array are powered up when the system is turned
on, the host will be aware of those drives. You can remove any of those
drives and replace it with another drive without disrupting the system.
•If a drive is not powered up or you place a drive in an empty slot after
the system has been powered up, the system will have to be reset before
the host will recognize the drive.
•Hot swap allows for modules to be replaced while poweredup as long as
no data is being transmitted from the system to the module or vice versa.
•The SCSI IDs are controlled by the tape array, not by the drives
themselves, so if you remove a drive and replace it with another the ID
will not change.
1Pull the extraction lever of the drive that you want to replace so that it is
in the out position.
Figure 1.2 Replacing a drive
2Using the extraction lever, pull the drive gently and firmly out of the tape
array.
3To insert another drive, follow the instructions in Step 2 on page 1-3.
Pull here on the extraction lever
to release the left-most drive
dlt-m.book Page 6 Thursday, May 4, 2000 3:52 PM

2
Operating the Drive
dlt-m.book Page 1 Thursday, May 4, 2000 3:52 PM

Operating the Drive
Front Panel
2-2
Front Panel
1Density and Compression Lights (yellow)
•When a tape is loaded, these lights indicate the density at which the tape is
written and whether compression is used. They indicate native
(uncompressed) capacities of 10.0/15.0, 20.0, 35.0 and 40.0 GB.
•They arealso used if you needto writea tape at adensitylower than its default
density. See Chapter 4.
2“Density Override” Light (yellow)
•Flashing: Means the flashing density lights indicate the new density you have
selectedthroughtheDensitySelectbutton.Thenewdensitywillnottakeeffect
until the host instructs the drive to start writing at BOT (Beginning of Tape). See
Chapter 4.
•Steady: The tape is being written at a density other than its default density.
3Select Button
Repeatedly press this button to select a new density at which to write the tape.
4Slot for Inserting Cartridge
5Cartridge Locking Handle
Secures the tape cartridge inside the drive. Only operate the handle when the
green “Operate Handle”light is lit.
6“Write-Protected”Light (orange)
Steady: The tape cartridge currently loaded in the drive is write-protected.
1
2
3
4
5
6
7
8
9
10
dlt-m.book Page 2 Thursday, May 4, 2000 3:52 PM

Operating the Drive
Front Panel
2-3
Density and Compression Lights—Normal Usage
In normal usage, the density lights simply indicate the native
(uncompressed) capacity of the tape cartridge loaded in the drive and
whether the data is compressed.
AnewDLTtapeIVwillcauseboththe“40.0”light and the “Compress”light
to be lit. The tape’s default capacity of 40 GB can store 80 GB ofdata using
the drive’s hardware data compression facility with a compression ratio of
2:1. (The actual compression ratio depends on the type of data being
stored.)
Note 10.0 GB type III tape cartridges and 15.0 GB DLTtape IIIxt cartridges are
both indicated by the 10.0/15.0 GB light being lit.
It is possible to write a tape cartridge at a lower density for interchange
with a lower capacity DLT drive. See page 4-2 for details of how to do this
and how to switch hardware data compression on and off.
7“Tape in Use”Light (yellow)
•Steady: The tape is loaded and ready for use.
•Flashing regularly: The cartridge is being loaded, unloaded or rewound.
•Flashing irregularly: A calibration read or write is in progress.
8“Use Cleaning Tape”Light (yellow)
•Steady: The tape heads need cleaning.
•Flashing: The tape may be damaged.
9“Operate Handle”Light (green)
•Steady: You can operate the Cartridge Locking Handle to insert or remove a
cartridge.
•Off: Do not operate the handle.
10 Unload Button
•Press this button to unload a tapecartridge. If the drive is busy, it will finish its
current task before unloading the cartridge.
•Only operate the Cartridge Locking Handle to release the tape cartridge when
the “Operate Handle”light is lit.
dlt-m.book Page 3 Thursday, May 4, 2000 3:52 PM

Operating the Drive
Operating the Drive
2-4
Operating the Drive
To switch on a drive:
1Switch the drive on using the power button on the front panel of the rack.
•The drive performs its self-test, which takes about 13 seconds.
•At the end, assuming no tape cartridge is in the drive, only the green
“Operate Handle”light will be lit.
2You are now ready to load a tape cartridge.
To switch off a drive:
Caution Only switch off the drive when the Cartridge Locking Handle is down.
Switching off with the handle up can cause problems loading a tape
cartridge when you switch on again.
1Ensure the green “Operate Handle”light is lit.
If there is a cartridge in the drive, unload it by
pressing the Unload button. Then wait until the
“Operate Handle”light is lit.
2Switch the drive off using the power button on the front panel of the rack.
Using the Cartridge Locking Handle
OnlyoperatetheCartridgeLockinghandleonthefrontofDLT driveswhen
all the following have occurred:
•The green Operate Handle light is lit steadily.
•A further 5 seconds have elapsed.
Ifyoutry to lift thehandle beforethedrive is readytoreleasethecartridge,
you will probably cause the tape leader to become dislodged.
Note that the handle must be fully in the down position for the power-on
self-testtocompletesatisfactorily.Ifthehandleisnotfullydownduringthe
self-test, the “Operate Handle”light will flash.
dlt-m.book Page 4 Thursday, May 4, 2000 3:52 PM

Operating the Drive
Using the Cartridge Locking Handle
2-5
To load a tape cartridge:
2Pull the Cartridge Locking Handle so that it swings up.
Caution Before you load a new tape cartridge into the drive, check
that no blank labels or bits of plastic wrapper are stuck to
the bottom of the cartridge. These could cause the cartridge
to jam in the drive or damage the drive mechanism.
3Slide the cartridge over the top of the handle.
The cartridge will only go into the drive in the correct
orientation—see the diagram.
4Push the cartridge in firmly until it reaches a stop.
The cartridge will be flush with the front of the drive. From
this point, the cartridge can only be removed by going
through the unload steps on the next page.
5Push the Cartridge Locking Handle so that it swings down.
•The “Operate Handle”light goes off.
•The yellow “Tape in Use”light flashes while the tape is
loaded. This takes about 50 seconds.
1Wait until the green “Operate Handle”light is lit.
6When the yellow “Tape in Use”light is lit, the tape is ready
for use.
dlt-m.book Page 5 Thursday, May 4, 2000 3:52 PM

Operating the Drive
Using the Cartridge Locking Handle
2-6
To unload a tape cartridge:
2The yellow “Tape in Use”light flashes while the tape
is rewound.
This could take up to 2 minutes, depending where on
the tape the drive was last reading or writing.
5Remove the cartridge and replace it in its plastic case.
Replace the cartridge in its case immediately to
protect it from dust.
6Push the Cartridge Locking Handle so that it swings
down.
Caution Make a habit of pushing the handle down after you
remove a cartridge. If the tape drive is powered down
with the handle up, the drive will not accept a
cartridge until you have pushed the handle down and
up twice.
1Press the Unload button.
3Wait for the green “Operate Handle”light to be lit.
4Pull the Cartridge Locking Handle so that it swings
up.
dlt-m.book Page 6 Thursday, May 4, 2000 3:52 PM

Operating the Drive
The Power-On Self-Test
2-7
The Power-On Self-Test
When you power on the HP SureStore DLT drive, it performs a self-test to
check that it is functioning correctly. The test takes about 13 seconds if no
tape cartridge is loaded, and the pattern of front panel lights at the end
tells you the results of the test.
During the test the following occurs:
1All the lights on the left side of the front panel are lit simultaneously
while the lights on the right side are lit in sequence.
2The lights go off, leaving the “Tape in Use”light flashing.
3The self-test finishes. If the test is successful and no cartridge is in the
drive, the only light showing will be the green “Operate Handle”light,
lit steadily.
After a Successful Self-Test
No cartridge in the drive:
•Only the green “Operate Handle”light is lit.
Cartridge in the drive—Cartridge Locking Handle down:
1The “Tape in Use”light flashes while the drive loads the cartridge.
2The “Tape in Use”light stops flashing and stays lit; the density and
“Compress”lights show the tape cartridge’s density.
When the “Density Override”light flashes, you can select a new density
if you need to. See page 4-3.
Cartridge in the drive—Cartridge Locking Handle Up:
Caution It is inadvisable to leave a drive in this state.
•The “Operate Handle”light flashes. All other lights are off.
Lower the Cartridge Locking Handle to load the cartridge.
After an Unsuccessful Self-Test
All left side or right side lights flash:
The test has failed. See Chapter 5, “Troubleshooting,”for what to do.
No lights are lit:
The drive is probably not receiving power. Check the power supply. See
Chapter 5 for more details.
dlt-m.book Page 7 Thursday, May 4, 2000 3:52 PM

Operating the Drive
The Power-On Self-Test
2-8
dlt-m.book Page 8 Thursday, May 4, 2000 3:52 PM

3
Care of the Drive and Tape
Cartridges
Apart from ensuring that the drive operates in a safe, clean
environment, the only regular maintenance is to clean the tape heads.
This chapter tells you how to do this and also describes how to look after
and store cartridges so that your data is safe.
dlt-m.book Page 1 Thursday, May 4, 2000 3:52 PM