HP ProLiant SB460c - SAN Gateway Storage Server Instruction Manual

HP ProLiant
Storage Server release notes
These release notes cover HP ProLiant Storage Servers running editions of Microsoft® Windows Storage Server 2003 R2
or Microsoft® Windows® Unified Data Storage Server 2003. For storage servers running Windows Storage Server
2003 SP1, see the HP ProLiant release notes, part number 379129–401.
Part number: 5697-7585
First edition: September 2008

Description
These release notes cover HP ProLiant Storage Servers running editions of Microsoft® Windows Storage
Server2003R2orMicrosoft®Windows®Unified Data Storage Server 2003. For storage servers
running Windows Storage Server 2003 SP1 or lower, see the HP ProLiant release notes, part number
379129–401.
Update recommendation Recommended
Supersedes These release notes supersede part number 5697–7451, published in June 2008.
Product models
These release notes apply to the following HP ProLiant Storage Server models:
•ML110 G5
•DL160 G5
•DL185 G5
•DL380 G5
•DL585 G2
•SB460c SAN Gateway
Operating systems
Microsoft® Windows® Storage Server 2003 R2
Microsoft® Windows® Unified Data Storage Server 2003
Languages
When the Microsoft Multilingual User Interface (MUI) is installed on the HP ProLiant Storage Server,
the following languages are available:
•French
•Italian
•German
•Japanese
•Korean
•Simplified Chinese
•Spanish
•Traditional Chinese
Enhancements
HP StorageWorks Storage Mirroring Software update
An evaluation version of the HP StorageWorks Storage Mirroring Software version 5.0.2 is available on
all the latest HP ProLiant Storage Servers. You can also install the 5.0.2 version from the HP Web site
(http://www.hp.com/) for your evaluation. If you have already licensed a previous version, the license
includes 1 year of free upgrades. When prompted, enter the key evaluation to begin the evaluation
period.
The link to HP StorageWorks Storage Mirroring Software in the HP Storage Server Management console
will install version 5.0.2 if Storage Mirroring is not currently installed. If Storage Mirroring is installed, the
link will launch the HP StorageWorks Storage Mirroring Management console.
Storage Server release notes 3

Issues and workarounds
Issues and their workarounds have been identified and placed into categories. These categories are:
• HP Storage Server Management console user interface,page4
• Additional applications and utilities,page5
•System installation and recovery process,page6
HP Storage Server Management console user interface
This section describes issues with the user interface for the HP Storage Server Management console.
HP Storage Server Management console user interface
Issue: WhileconnectedtotheHPStorageServerManagementconsoleusingthewebbrowsermethod,
an error is shown if the user tries to open a shared folder
Description
While connected using the web browser method (http://machine-name:3201
or https://machine-name:3202), if the user navigates to HP Storage Server
Management > Share Folder Management > Shared Folders, right-clicks on a
shared folder, and selects Open, an error is shown. In addition, the desktop icons,
start menu, and task bar appear on the screen. This is because the action of
opening a shared folder depends on the Windows shell, which is not running by
default while connected through a web browser.
Workaround Connect directly to the storage server or via Remote Desktop.
Issue: The pie chart under HP Storage Server Management > Storage Management may indicate a
larger amount of disk space than actually exists
Description
This issue may occur if both of the following are true:
•A hard quota is set and enabled on the root folder of one or more volumes.
•A volume with a hard quota on the root folder also has Single Instance Storage
(SIS) enabled.
This is due to an interoperability issue between directory quotas and SIS.
Workaround Disable the hard quota on the root folder of the volume, or change the hard quota
to be a soft quota.
Issue: Adding multiple instances of the HP Storage Server Management snap-in to one console causes
information to display incorrectly
Description If multiple instances of the HP Storage Server Management snap-in are added
to one console, all instances will reflect information about only the first server
specified.
Workaround Open a new MMC console for each instance of the snap-in.
Issue: The Storage Server and Microsoft MMC quota plug-in fail when creating a new quota
Description
When creating a new quota using the HP Storage Server Management
console, the creation may fail with the event log message: A File Server
Resource Manager configuration file or import-export file
is corrupted. If the corrupt file is a configuration file,
it is required that the system or volume be restored from
backup. If the file is an import-export file, export the
items again and retry the operation without editing the
file contents.
4

HP Storage Server Management console user interface
Workaround
If the volume has existing quotas, recover the volume from backup. If the volume
does not have existing quotas, use an Administrator login to rename the <Drive
Letter>:\System Volume Information\SRM\quota.xml file and try to
create the quotas again. Recover from backup if the creation continues to fail.
Issue: After installing a Multilingual User Interface (MUI), the HP Storage Server Management console
might incorrectly display unsupported MMC snap-ins
Description
On the firstrebootafterinstallinganewMUIfromtheHPLocalizationKitontoan
HP ProLiant Storage Server, the HP Storage Server Management console might
display the Data Protection and Clustered Gateway Management MMC snap-ins,
which are not supported.
Workaround
There are two workarounds for this issue:
•Reboot the server.
or
1. Close the HP Storage Server Management console.
2. Restart the HP Storage Server Management service.
3. Reopen the HP Storage Server Management console.
Issue: Creating quotas on a newly-installed cluster might cause File Server Resource Manger to fail
with an unexpected error
Description
After creating a cluster, if you try to create a quota using the HP Storage Server
Management console (Storage Management > Share and Storage Management
>FileSe
rver Resource Manager > Quota Management > Quotas), the Quota
Creation window might not open, the File Server Resource Manager will fail with
the message An unexpected error occurred,andanentrywillbeadded
to the event logs.
Workaround
1. Close the HP Storage Server Management console.
2. Restart the File Server Resource Manager service.
3. Reopen the HP Storage Server Management console.
Additional applications and utilities
This section provides additional information on using certain applications and utilities on the storage
server.
Storage Server release notes 5

Additional applications and utilities
Issue: VDS provider for MSA does not refresh after volume creation fails
Description
Creating a LUN and volume using the Create a New LUN wizard using Storage
Manager for SAN results in the volume creation failing and displays a warning
icon on the created volume in the Storage Manager for SAN user interface.
The warning icon continues to display even after closing and re-opening the HP
Storage Server Management console. Attempting to delete the LUN results in the
Storage Manager for SAN user interface becoming unresponsive and unable to
proceed past thedeleteLUNdialogbox.
Workaround
Do one of the following:
•Restart the system to load the LUNs and to refresh Storage Manager for SAN.
•Use the Array Configuration Utility (ACU) to create the LUN on the MSA, and
then use the Disk Manager utility on the Windows storage server to create
the LUN volume.
Issue: Storage Manager for SAN stops responding when Subsystem is selected
Description
When Subsystem is clicked in Storage Manager for SAN, the system stops
responding and displays the message MMC has detected an error in a
snap-in and will unload it. This behavior is seen only when any of the
MSA subsystem volumes are being expanded.
Workaround Use the Array Configuration Utility (ACU) to access the MSA subsystem when
volumes are being expanded.
System installation and recovery process
This section describes issues related to installing the operating system on a storage server or performing
the recovery process.
System installation and recovery process
Issue: After restoring the system with the System Installation and Recovery DVD, the data drive may be
seenbyWindowsasaforeigndisk
Description If the data drive was a dynamic disk prior to performing a system recovery, the
disk may be designated as a foreign disk by Windows after the recovery. This
issue is seen in the Disk Management MMC snap-in.
Workaround Open the Disk Management snap-in. Right-click on the foreign disk and select
Import disk.
Issue: Warning message is displayed during system recovery of ProLiant Storage Servers running
WUDSS
Description
When finalizing installation during the system recovery process on HP ProLiant
Storage Servers with Microsoft® Windows® Unified Data Storage Server 2003,
the following Service Control Manager error message is displayed: At least one
service or driver failed during system startup. Use Event Viewer to examine the
event log for details.
Workaround
This error message can be ignored. Click OK to dismiss the error message. When
the system recovery process completes and the server restarts, the failing service
(Subsystem for UNIX-based Applications, or SUA) will start.
Effective date
September 15, 2008
6