HP SimpleSave User manual

External Desktop
HP SimpleSave
Desktop Hard Drive
User Manual
™
SimpleSave™

Getting Help
For additional help with your drive, its installation, and the software, contact one of the
following:
HP Customer Care Web Support
For the latest updates and information, go to: http://hpsupport.wdc.com
E-mail Support
http://hpsupport.wdc.com/hpsupport/email.asp
Toll-free Telephone Support
North America 866.444.7407
International +800.636.66666

HP SIMPLESAVE DESKTOP HARD DRIVE
USER MANUAL
GETTING STARTED – 1
Getting Started
Thank you for selecting the HP SimpleSave Desktop Hard Drive. It is an external hard
drive with a large capacity designed to quickly and easily store and transfer media
files such as digital photos, music, video, and other important files.
The HP SimpleSave Desktop Hard Drive connects and disconnects easily from a
USB 2.0 or USB 1.1 connector on the front or back of most computers.
This drive comes with HP SimpleSave™backup software that is compatible with most
Microsoft®Windows®operating systems.
Kit Contents
• HP SimpleSave Desktop Hard Drive
•USBcable
• AC adapter
• Quick Install Guide
1
HP SimpleSave Desktop Hard Drive
AC Adapter*
USB Cable
Global AC adapter configurations*
or
1 USA, Japan, Taiwan, Brazil,
Mexico, Colombia
2 Europe, Korea, Brazil, Chile
3 United Kingdom
4China
5 Australia, New Zealand,
Argentina
1 2 34 5
1 USA, Japan, Taiwan, Brazil,
Mexico, Colombia
2 Europe, Korea, Brazil, Chile
3 United Kingdom
4China
5 Australia, New Zealand,
Argentina
1 2 34 5
Quick Install Guide

HP SIMPLESAVE DESKTOP HARD DRIVE
USER MANUAL
GETTING STARTED – 2
Compatibility
Note: Compatibility may vary depending on user’s hardware configuration and operating system. HP SimpleSave
drives and software only support Windows.
Handling Precautions
These drives are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:
• Do not drop or jolt the device.
• Do not move the device during activity.
• To allow proper ventilation, do not block air slots located on the underside, top, or
rear of the enclosure. Do not stack any objects on top of the device that may block
ventilation.
• Do not attempt to open the drive’s case. This action voids the warranty.
• Do not remove any cables or power cords without properly disconnecting the
drive through the operating system.
• An available USB port
One of the following operating systems:
• Windows® 7
• Windows Vista®
• Windows XP
Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). Go to the Start menu and select
Windows Update.

HP SIMPLESAVE DESKTOP HARD DRIVE
USER MANUAL
ABOUT YOUR HP SIMPLESAVE DRIVE – 3
About Your HP SimpleSave Drive
Features
LED
The power/activity LED is located on the front of the device.
USB 2.0 Interface
Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is
backward-compatible with USB 1.1. Connection to a USB 1.1 port transfers data at
USB 1.1 speed (up to 1.5 Mb/s).
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LED USB 2.0

HP SIMPLESAVE DESKTOP HARD DRIVE
USER MANUAL
ABOUT YOUR HP SIMPLESAVE DRIVE – 4
HP SimpleSave Backup Software
• HP SimpleSave runs directly from your HP SimpleSave drive.
• Easily back up all of your digital music, photo, video, recorded TV, gaming, or
other data files.
• Easily restore any or all of your backed up files.
• Automatically backs up changes whenever the computer is idle for 5 minutes.
• Can be used to back up multiple computers.
Drive Format
This device is preformatted for the NTFS file system. This file system supports media
files that are larger than 4 GB.
Some computers use the FAT32 file system to organize files on the computer. This
system is supported under Windows XP. With FAT32, a single file is limited in size to
4 GB. This may create a problem when you are creating backup files. If you need to
use this device on a computer that requires FAT32, you need to reformat the drive.
Reformatting the Drive for FAT32
1. Double-click the My Computer icon.
2. Click the Removable Disk icon. A message appears asking you if you want to
format the drive. Click Yes.
3. Click Full in the Format type area of the Format window. You can also enter a
label for the drive at this time.
4. Click Start.
5. Click OK. Formatting can take longer than 60 minutes. Do not disconnect the
drive during the procedure.
6. When formatting is complete, click Close and then click OK.
Important: Reformatting the drive erases all its contents. If you have already saved
files on the drive, be sure to back them up before reformatting.

HP SIMPLESAVE DESKTOP HARD DRIVE
USER MANUAL
CONNECTING THE DEVICE – 5
Connecting the Device
1. Turn on your computer.
2. Connect the drive’s power cord and USB cable as shown.
3. You may have to wait up to a full minute for your computer to configure your
HP SimpleSave drive the first time it’s connected to your computer. You may see
several installation messages appear on the screen as your computer sets up your
HP SimpleSave drive for the first time. You will not see these installation
messages the next time you plug in your HP SimpleSave drive.
The HP SimpleSave Backup Software automatically starts each time you plug in
your HP SimpleSave drive.
If HP SimpleSave software does not automatically start:
1. Click Computer (Windows Vista) or My Computer (Windows XP) to navigate
to your HP SimpleSave drive.
2. Double-click the HP SimpleSave application icon.
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2
3
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HP SIMPLESAVE DESKTOP HARD DRIVE
USER MANUAL
TURNING OFF/DISCONNECTING THE DEVICE – 6
Turning Off/Disconnecting the Device
The drive automatically powers off and on with the computer.
You may also follow these steps to safely turn off the drive without powering down the
computer:
Right-click the Safely Remove Hardware icon in your system tray and select
Safely Remove Hardware. You may hear the drive power down before the Power
LED turns off. The drive is now shut down properly, and you may disconnect the drive
safely.
Important: To prevent data loss, close all active windows and applications before
shutting down the drive.
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HP SIMPLESAVE DESKTOP HARD DRIVE
USER MANUAL
TROUBLESHOOTING – 7
Troubleshooting
Drive does not appear on my computer
Try the following solutions in the order listed:
1. Check to see if the drive is on. The power LED on the front of the drive should be
lit.
2. Check that the USB cable is securely and properly connected to the drive and the
USB connector on the computer.
3. While the computer is turned on, unplug the USB cable. Wait 10 seconds, and
then reconnect the USB cable.
4. See if the computer is recognizing the USB port you are using by checking in the
Device Manager window. See the documentation that came with your computer
for more information.
A message appears that states I have a high-speed device connected to a
low-speed port (Windows XP)
This is normal. Windows XP displays a message that you have connected your USB
2.0 drive to a USB 1.1 port. You will not have the high-speed capabilities that you
would have using a USB 2.0 port.
Data transfer rate seems slow with my USB 2.0 adapter card
The drive operates as fast as the host adapter card allows (up to the maximum burst
rate of 480 Mb/s). If you are having performance issues, make sure that the USB 2.0
card drivers are the most current available and are installed properly.
HP SimpleSave backup software is not working
Please see the HP SimpleSave Backup Software User Manual located on the drive.
I have reformatted my drive and/or need to reinstall HP SimpleSave
backup software
You can reinstall HP SimpleSave backup software after downloading it from
http://hpsupport.wdc.com
Write Cache Enable does not stay enabled
For protection of your data, Write Cache Enable is turned off. For more information,
go to: http://hpsupport.wdc.com.
Administrator privilege for installing software
Depending on your operating system, you may need to be logged on as the
administrator to install software. See the Windows Help files or the documentation
that came with your computer.
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HP SIMPLESAVE DESKTOP HARD DRIVE
USER MANUAL
APPENDIX – 8
Appendix
Regulatory Compliance
FCC Class B Information
This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in
a particular installation. Any changes or modifications not expressly approved by the manufacturer could void the user's authority
to operate this equipment.
ICES/NMB-003 Compliance
Cet appareil de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with Canadian ICES-003 Class B.
Safety Compliance
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment.
Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1 : Sûreté d'équipement de technologie de
l'information.
This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked
“Class 2.”
CE Compliance For Europe
Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union,
including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in
accordance with the applicable directives has been made and is on file at Western Digital Europe.
GS Mark (Germany only)
Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is
70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt
70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert.
VCCI Notice (Japan only)
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) from information
technology equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio
interference. Install and use the equipment according to the instruction manual.
KCC Notice (Republic of Korea only)
Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any
environment, including residential areas.
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