HP Surestore Disk Array 12h - And FC60 User manual

HP SureStore E Disk Array FC60
Service Manual
Edition E0900
Printed in U.S.A.
hpHH

2
Notice
© Hewlett-Packard Company, 1999, 2000. All rights
reserved.
Hewlett-Packard Company makes no warranty of
anykindwithregardtothis document,including,but
not limited to, the implied warranties of merchant-
ability and fitness for a particular purpose. Hewlett-
Packard shall not be liable for errors contained
herein or for incidental or consequential damages in
connection with the furnishing, performance, or use
of this material.
This document contains proprietary information,
which is protected by copyright. No part of this
document may be photocopied, reproduced, or
translated into another language without the prior
written consent of Hewlett-Packard. The informa-
tion contained in this document is subject to change
without notice.
Trademark Information
Microsoft, Windows, Windows NT, and Windows
2000 are registered trademarks of the Microsoft
Corporation.
Safety Notices
To protect against personal injury and product
damage, do not attempt to lift the product without
the assistance of another person or lift device.
Components bearing this symbol may
be hot to touch.
Components bearing this symbol are
fragile. Handle with care.
Components bearing this symbol are
susceptible to damage by static
electricity. ESD precautions are
required.
Service
Any servicing, adjustment, maintenance, or repair
must be performed only by authorized service-
trained personnel.
Weight Exceeds 100 lbs. (45 kg.)
Do NOT lift unassisted. Use
a lift device or two people.
Warning

3
Format Conventions
Denotes
WARNING A hazard that can cause personal injury
Caution A hazard that can cause hardware or software damage
Note Significant concepts or operating instructions
this font Text to be typed verbatim: all commands, path names, file names, and directory names
this font Text displayed on the screen
Printing History
1st Edition - May 2000
2nd Edition - September 2000

4
About This Book
This guide is intended for use by system administrators and others involved in operating and
managing the HP SureStore E Disk Array FC60. It is organized into the following chapters and
section.
Chapter 1, Product Description Describes the features, controls, and operation of the
disk array.
Chapter 2, Topology and Array Planning Guidelines for designing the disk array configuration
that best meets your needs.
Chapter 3, Installation Instruction for moving the disk array.
Chapter 4, Managing the Disk Array Complete instructions for managing your disk array
using the available management software.
Chapter 5, Troubleshooting Instructions for isolating and solving common
problems that may occur during disk array operation.
Chapter 6, Removal and Replacement Instructions for removing and replacing all customer-
replaceable components.
Chapter 7, Reference / Legal /
Regulatory Regulatory, environmental, and other reference
information.
GLOSSARY
Index

5
Related Documents and Information
The following items contain information related to the installation and use of the HP SureStore E
Disk Array and its management software.
•HP SureStore E Disk Array FC60 Advanced User’s Guide - this is the expanded version of the
bookyou are reading. Topics that are discussed in more detail intheAdvanced User’s Guide are
clearly identified throughout this book.
!"Download: www.hp.com/support/fc60
•HP Storage Manager 60 User’s Guide - this guide describes the features and operation of the
disk array management software for Windows NT and Windows 2000.
!"Download: www.hp.com/support/fc60
•HP Storage Manager 60 Introduction Guide- this guide introduces thedisk array management
software for Windows NT and Windows 2000. It is included in electronic format on the HP
Storage Manager 60 CD.
!"Download: www.hp.com/support/fc60

6

7
Contents
1 Product Description
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Operating System Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
High Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Scalable Storage Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
LED Status Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Disk Enclosure Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Operation Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Disk Enclosure SC10 Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Array Controller Enclosure Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Controller Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Controller Fan Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Power Supply Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Power Supply Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Battery Backup Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disk Array High Availability Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
RAID Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Disk Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Data Parity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Data Striping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
RAID Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
RAID Level Comparisons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Global Hot Spare Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Capacity Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Volume Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Disk Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Disk Array Caching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

8
Dynamic Capacity Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
2 Topology and Array Planning
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Array Design Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Array Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
RAID, Volume Groups, and Global Hot Spares. . . . . . . . . . . . . . . . . . . . . . . . . . .68
High Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Storage Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Expanding Storage Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Recommended Disk Array Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Configuration Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
One Disk Enclosure Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Two Disk Enclosure Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Three Disk Enclosure Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Four Disk Enclosure Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Five Disk Enclosure Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Six Disk Enclosure Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Total Disk Array Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
For high-availability, one disk per SCSI channel is used as a global hot spare.. . .97
Topologies for Windows NT and Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Non-High Availability Topologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
High Availability Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
3Installation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Host System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Windows NT and Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Site Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

9
Contents
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Electrical Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Power Distribution Units (PDU/PDRU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Installing PDUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Recommended UPS Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Installing the Disk Array FC60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Installing the Disk Enclosures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Step 1: Collect Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Step 2: Unpack the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Step 3: Install Mounting Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Step 4: Install the Disk Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Step 5: Install Disks and Fillers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Moving a Disk Enclosure from One Disk Array to Another . . . . . . . . . . . . . . .135
Installing the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Step 1: Gather Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Step 2: Unpack the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Step 3: Install Mounting Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Step 4: Install the Controller Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Configuration Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Disk Enclosure (Tray) ID Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Disk Enclosure DIP Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Fibre Channel Host ID Address Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Attaching Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Attaching SCSI Cables and
Configuring the Disk Enclosure Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Full-Bus Cabling and Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Split-Bus Switch and Cabling Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Connecting the Fibre Channel Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Applying Power to the Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Verifying Disk Array Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Configuring the Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Windows NT and Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

10
Adding Disk Enclosures to Increase Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
General Rules for Adding Disk Enclosures to the Disk Array . . . . . . . . . . . . .174
Step 1. Plan the Expanded Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Step 2. Backup All Disk Array Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Step 3. Prepare the Disk Array for Shut Down . . . . . . . . . . . . . . . . . . . . . . . . . .176
Step 4. Add the New Disk Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Step 5. Completing the Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Capacity Expansion Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
4 Managing the Disk Array
Tools for Managing the Disk Array FC60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Managing Disk Array Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Configuring Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Selecting Disks for a Volume Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Assigning Volume Group Ownership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Selecting a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Global Hot Spares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Setting Stripe Segment Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Evaluating Performance Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Adding Capacity to the Disk Array. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Adding More Disk Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Adding Additional Disk Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Replacing Disk Modules with Higher Capacity Modules. . . . . . . . . . . . . . . . . .201
Moving a Volume Group from One Disk Array to Another . . . . . . . . . . . . . . . . .203
Controller Firmware Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
5 Troubleshooting
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
About Field Replaceable Units (FRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Windows NT and Windows 2000 Troubleshooting Tools . . . . . . . . . . . . . . . . .210

11
Contents
Disk Array Installation/Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . .211
Power-Up Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
Controller Enclosure Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Controller Enclosure LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Controller Status LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Identifying Interface Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Controller Enclosure Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Controller Midplane Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Controller Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Controller Enclosure Power Supply Fan Module . . . . . . . . . . . . . . . . . . . . . . . .258
Power System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Power Supply Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
Battery Harness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
DC Power Harnesses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
Power Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
Master Troubleshooting Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
SureStore E Disk System SC10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Disk Enclosure LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Isolating Causes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
6 Removal and Replacement
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288
Required Tools and Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290
Disk Enclosure Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Disk Module or Filler Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Disk Enclosure Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296
Disk Enclosure Power Supply Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298
BCC Module Removal/Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300
Internal Disk Enclosure Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304

12
Disk Enclosure SC10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304
Front Cover Door Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308
Top Cover Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310
Power Button Assembly Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . .312
Backplane/Mezzanine Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . .314
Disk Module Carrier Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Controller Enclosure Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321
Front Cover Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .322
Controller Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .323
Battery Backup Unit (BBU) Removal/Replacement. . . . . . . . . . . . . . . . . . . . . .325
Power Supply Fan Module Removal/Replacement. . . . . . . . . . . . . . . . . . . . . . .328
Power Supply Module Removal/Replacement . . . . . . . . . . . . . . . . . . . . . . . . . .330
Controller Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332
SCSI Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .338
MIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .340
Internal Controller Enclosure Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342
Controller Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342
DIMM/SIMM Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346
Harness Cover Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349
DC Power Harnesses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350
Power Supply Cage/Midplane Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352
Battery Harness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .354
Controller Cage/ Midplane Assembly / Battery Harness . . . . . . . . . . . . . . . . . .355
7 Reference / Legal / Regulatory
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360
Host Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360
Supported Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360
Fibre Channel Host Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360
Models and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361
A5635A Controller Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361

13
Contents
A5636A Disk Enclosure SC10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363
Disk Array FC60 Upgrade and Add-On Products . . . . . . . . . . . . . . . . . . . . . . . .364
PDU/PDRU Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .365
Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366
A5635A Controller Enclosure Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368
Dimensions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368
Weight: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368
AC Power:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369
Heat Output: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370
Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .371
A5636A Disk Enclosure Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .372
Dimensions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .372
Weight: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .372
AC Power:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373
DC Power Output:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373
Heat Output:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374
Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375
Warranty and License Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376
Hewlett-Packard Hardware Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .378
Software Product Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378
Limitation of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .379
Hewlett-Packard Software License Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .384
Safety Certifications:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .384
EMC Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .384
FCC Statements (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385
IEC Statement (Worldwide). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385
CSA Statement (For Canada Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385
VCCI Statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386

14
Harmonics Conformance (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386
Class A Warning Statement (Taiwan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386
Spécification ATI Classe A (France Seulement). . . . . . . . . . . . . . . . . . . . . . . . .387
Product Noise Declaration (For Germany Only) . . . . . . . . . . . . . . . . . . . . . . . .387
Geräuschemission (For Germany Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .388
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .389

Product Description
15
1 PRODUCT DESCRIPTION
Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Disk Enclosure Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Array Controller Enclosure Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Disk Array High Availability Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Capacity Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

16 Product Description
Product Description
The HP SureStore E Disk Array FC60 (Disk Array FC60) is a disk storage system that
features high data availability, high performance, and storage scalability. To provide high
availability, the Disk Array FC60 uses redundant, hot swappable modules, which can be
replaced without disrupting disk array operation should they fail.
The Disk Array FC60 consists of two primary components: an FC60 controller enclosure,
and from one to six HP SureStore E Disk System SC10 enclosures (referred to throughout
this document as simply disk enclosures). The controller enclosure is responsible for
providing overall control of the Disk Array FC60 by managing the communication between
the host and the disk enclosures. Host communication is done through dual Fibre Channel
arbitrated loops. By using Fibre Channel, the Disk Array FC60 achieves a high data rate
throughput. High data throughput is maintained to the disks by using up to six Ultra2 SCSI
channels to the disk enclosures (one channel for each disk enclosure).
In addition to increased performance, the use of multiple disk enclosures provides
scalability — simplifying the process of adding storage capacity as needed. Up to six disk
enclosures can be added incrementally as storage demands increase. Each disk enclosure
holds up to ten disk modules in capacities of 9.1 Gbyte, 8.2 Gbyte, 36 Gbyte, or 73 Gbyte. A
fully loaded system comprising six disk enclosures, each populated with ten 73-Gbyte disk
modules, achieves a capacity of over 3 Tbytes.
The Disk Array FC60 enclosures are designed for installation in HP’s original 19-inch
cabinets, which include the C2785A (1.1m), C2786A (1.6m), C2787A (2m), A1896A (1.1 m),
and A1897A (1.6 m) and the HP Rack System/E Racks which includes the A490xA and
A150xA Rack System/E cabinets. The Disk Array FC60 is also supported in the Rittal 9000
Series racks.

Product Description 17
Product Description
Figure 1 HP SureStore E Disk Array FC60 (Controller with Six Disk Enclosures)
SureStore E
Disk System SC10
Array Controller FC60

18 Product Description
Operating System Support
The Disk Array FC60 is currently supported on the following operating systems:
•WindowsNT 4.0
•Windows2000
Management Tools
The following tools are used to manage the Disk Array FC60 on Windows NT and Windows
2000. This tool is not included with the disk array, but must be ordered separately as
product A5628A.
•HP Storage Manager 60 (A5628A)
•SYMplicity Storage Manager 7 Field Tool
Features
The Disk Array FC60 offers the following features
•High availability
•Scalable storage capacity
•LED status monitoring
•RAID levels 0, 1, 0/1, 3, and 5
High Availability
High availability is a general term that describes hardware and software systems that are
designed to minimize system downtime — planned or unplanned. The Disk Array FC60
qualifies as high-availability hardware, achieving 99.99% availability.
The following features enable high availability:
•Hot-swappable, high-capacity, high-speed disk modules
•Dual Fibre Channel arbitrated loops (FC-AL) connection to the host
•Redundant, hot-swappable, fans and power supplies
•Support for RAID 1, 0/1, 3, and 5

Product Description 19
Product Description
Scalable Storage Capacity
The Disk Array FC60 is designed to provide maximum scalability, simplifying the process
of adding storage capacity as required. Storage capacity can be added in three ways:
– By adding additional disk modules to a disk enclosure
– By adding additional disk enclosures to the array
– By replacing existing disk modules with higher capacity modules
The controller enclosure supports up to six disk enclosures. Each disk enclosure holds up
to ten disk modules in capacities of 9.1 Gbyte, 18.2 Gbyte, 36 Gbyte, or 73 Gbyte. The
minimum configuration for the array is one disk enclosure with two 9.1-Gbyte disk
modules. The maximum configuration is six disk enclosures with ten 73-Gbyte disk
modules. This provides a storage capacity range from 36 Gbytes to over 3 Tbytes of usable
storage.
LED Status Monitoring
Both the controller enclosure and disk enclosure monitor the status of their internal
components and operations. At least one LED is provided for each swappable module. If an
error is detected in any module, the error is displayed on the appropriate module’s LED.
This allows failed modules to be quickly identified and replaced.

20 Disk Enclosure Components
Disk Enclosure Components
The SureStore E Disk System SC10, or disk enclosure, is a high availability Ultra2 SCSI
storage product. It provides an LVD SCSI connection to the controller enclosure and ten
slots on a single-ended backplane for high-speed, high-capacity LVD SCSI disks. Six disk
enclosures fully populated with 9.1 Gbtye disks provide 0.54 Tbytes of storage in a 2-meter
System/E rack. When fully populated with 73 Gbyte disks, the array provides over 3 Tbytes
of storage. These values represent maximum storage; usable storage space will vary
depending on the RAID level used.
The disk enclosure consists of modular, redundant components that are easy to upgrade
and maintain. See Figure 2. Disks, fans, power supplies, and Bus Control Cards (BCCs) are
replaceable parts that plug into individual slots in the front and back of the disk enclosure.
Redundant fans, power supplies, and disk modules can be removed and replaced without
interrupting storage operations. In addition, a single disk within a volume group can be
replaced while the system is on.