HP StorageWorks 7110 - Virtual Array User manual

HP StorageWorks
Virtual Arrays
VA 7000 Family
Edition January 2005
Part number A6183-96008
Printed in U.S.A.
User and
Service
Guide

2
Notice
© Copyright 2000-2005 Hewlett-Packard
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but not limited to, the implied warranties of
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errors contained herein or for incidental or
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document may be photocopied, reproduced, or
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written consent of Hewlett-Packard. The
information contained in this document is subject
to change without notice.
Format Conventions
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personal injury
Caution Identifies a hazard that can cause
hardware or software damage
Note Identifies significant concepts or
operating instructions
this font - used for all text to be typed
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3
Revision History
January 2002
March 2002
April 2002
Change Page
Added new supported non-native operating systems. 16
Added Operating Tips section. 57
Clarified explanation of redundancy groups 39
Expanded the procedure for upgrading DIMMs. 135
Added procedure for reducing the amount of cache. 136
Change Page
Updated warranty information 7
Added information on new power supply model 102
Added information on new disk filler panel. 100
Added a procedure for adding a disk enclosure to a VA 7400. 132
Change Page
Added new warning LED status display for updating battery firmware. 82
Added processor model to array controller description 24
Changed part numbers of replacement array enclosure controllers. 93
Added support for DS 2405 Disk System Multiple
Added information for identifying type of disk enclosure 92
Added DS 2405 Disk System part numbers to disk enclosure
replaceable parts.
95
Added step for setting FC Loop Speed switch on DS 2405 LCCs. 127
Added note on ensuring controller firmware is HP14 or later when
adding a DS 2405 Disk System to the array.
132

4
July 2002
January 2003
September 2003
Change Page
Updated product information to include VA 7410. 13
Added VA 7410 back-end cabling. 33
Added "Data I/O Architecture" information. 52
Updated replaceable parts to include VA 7410 components 93
Updated procedure for adding a disk enclosure to include VA 7410. 132
Change Page
Updated capacity and performance tables for VA 7110. 17
Added 73 GB 15K disk module and 146 GB disk module for support
on VA 7110 and 7410.
26
Updated Data Storage Process information 38
Updated configuration drawings. 59
Added VA 7110 LED displays. 81
Added VA 7110 controller to replaceable parts. 93
Change Page
Updated VA 7110 DIMM configuration information to indicate that
512 MB is not supported.
14, 136

5
March 2004
January 2005
Change Page
Added a step to the controller installation procedure for recognizing
the new controller on HP-UX.
110
Added note regarding installing multiple disks. 132
Added information on replacing a controller in a single-controller
array.
112
Change Page
Added Japanese power cord statement. 148

6
About This Guide
This guide is intended for use by information technology (IT), service, and other personnel involved in
managing, operating, servicing, and upgrading the HP StorageWorks Virtual Array products. It is
organized into the following chapters:
Related Documents and Information
The following items contain information related to the installation, configuration, and management and
of the HP StorageWorks Virtual Array products:
—
HP StorageWorks Virtual Array 7000 Family Installation Guide - includes step-by-step instructions
for installing and configuring the hardware and software components of the HP StorageWorks
Virtual Array products.
—
HP StorageWorks Virtual Array Family Rack Installation Guide - includes step-by-step instructions
for installing the HP StorageWorks Virtual Array products into HP Rack System/E, HP System
racks, and Compaq 9000 racks.
—
HP StorageWorks CommandView SDM Installation and User Guide - describes how to install and
use the HP StorageWorks CommandView SDM software and its associated utilities to configure,
manage, and diagnose problems with the array.
Chapter 1. Product Overview Describes the features, controls, and operation of the
disk array.
Chapter 2. System Configurations Guidelines for designing array configurations for
different system requirements.
Chapter 3. Troubleshooting Instructions for isolating and solving common problems
that may occur during array operation
Chapter 4. Servicing & Upgrading Instructions for removing and replacing all field
replaceable units.
Chapter 5. Specifications & Regulatory
Statements
Product dimensions, weight, temperature and humidity
limits, shock and vibration limits, electrical and power
specifications, regulatory and safety statements, and
Declaration of Conformity.

7
Warranty Information
Standard Limited
Warranty
The HP SureStore Virtual Array Family standard warranty includes the following:
Two-year, same-day on-site warranty (parts and labor). Same-day response
equates to:
4-hour response, available normal business days (Monday-Friday) 8 am - 5 pm.
See the "Hewlett-Packard Hardware Limited Warranty" on page 8 for a complete
description of the standard warranty.
Warranty Contacts
U.S. and Canada
For hardware service and telephone support, contact:
An HP-authorized reseller or
HP Customer Support Center at 970-635-1000, 24 hours a day, 7 days a week,
including holidays
Current Support
Information
For the latest support information, visit the following web site:
http://www.hp.com/support/va7100
http://www.hp.com/support/va7400
http://www.hp.com/support/va7410
http://www.hp.com/support/va7110
Preparing for a
Support Call
If you must call for assistance, gathering the following information before placing
the call will expedite the support process:
—Product model name and number
—Product serial number
—Applicable error messages from system or diagnostics
—Operating system type and revision
—Applicable hardware driver revision levels (for example, the host
adapter driver)

8
Hewlett-Packard Hardware Limited Warranty
HP warrants to you, the end-user Customer, that HP SureStore Virtual Array Family hardware
components and supplies will be free from defects in material and workmanship under normal use after
the date of purchase for
two years . If HP or Authorized Reseller receives notice of such defects during the
warranty period, HP or Authorized Reseller will, at its option, either repair or replace products that prove
to be defective. Replacement parts may be new or equivalent in performance to new.
Should HP or Authorized Reseller be unable to repair or replace the hardware or accessory within a
reasonable amount of time, Customer's alternate remedy will be a refund of the purchase price upon
return of the HP SureStore Virtual Array Family.
Replacement Parts
Warranty
HP replacement parts assume the remaining warranty of the parts they replace.
Warranty life of a part is not extended by means of replacement.
Items Not Covered Your HP SureStore Virtual Array Family warranty does not cover the following:
—Products purchased from anyone other than HP or an authorized
HP reseller
—Non-HP products installed by unauthorized entities
—Customer-installed third-party software
—Routine cleaning, or normal cosmetic and mechanical wear
—Damage caused by misuse, abuse, or neglect
—Damage caused by parts that were not manufactured or sold by
HP
—Damage caused when warranted parts were repaired or replaced
by an organization other than HP or by a service provider not
authorized by HP

9
Warranty Information 6
Hewlett-Packard Hardware Limited Warranty 7
1Product Overview 13
Supported Operating Systems 16
Array Management Software 16
Product Features 17
Controller Enclosure Components 19
Array Controller 24
Array Controller Filler Panel 26
Disk Drives 26
Disk Drive Filler Panels 28
Power Modules 28
Disk Enclosure Components 29
Link Controller Card (VA 7110/7400/7410 Only) 30
Disk Drives 30
Disk Drive Filler Panels 30
Power Modules 34
Operating the Power/Standby Switch 35
Power-On Self-Test 36
Shutdown 36
Data Storage Process 38
Virtual Array 38
Redundancy Groups 39
Performance Path 45
RAID Levels 47
Data I/O Architecture 52
Operating Tips 57
contents

10 Contents
Automatic Hot Spare Setting Behavior 57
Install an Even Number of Disks in Each Redundancy Group 57
Auto Rebuild Behavior 58
2System Configurations 59
Lowest Entry Point, Non-HA Minimum Configuration (VA 7100
only) 59
Lowest Entry Point, Non-HA Minimum Configuration (VA 7410) 60
Entry Level Non-Cluster With Path Redundancy (All VA arrays) 61
Entry Level Cluster with Path Redundancy High Availability (VA
7410) 62
Midrange Non-Cluster (All VA arrays) 63
Midrange Non-Cluster (VA 7410) 64
Midrange Non-Cluster with Full Storage Path Redundancy (All VA
Arrays) 65
Typical Non-Clustered with Path Redundancy (VA 7410) 66
Typical Clustered Configuration (All VA models) 67
Typical Clustered Configuration (VA 7410) 68
HP-UX MC Service Guard or Windows 2000 Cluster (All VA
arrays) 69
Highly Redundant Cluster (VA 7410) 70
Typical Highly Redundant Cluster (All VA models) 71
Typical Highly Redundant Cluster (VA 7410) 72
3Troubleshooting 73
Troubleshooting Steps 74
Redundant FRUs 75
Array State & Status 76
Array Power-On Sequence 77
LED Status Indications 78
Tools for Checking Array State & Status 85
Array Controller Logs 86
Types of Array Controller Logs 86
Location of Array Controller Logs 86
Checking Array Controller Logs 87
EMS Hardware Monitors (HP-UX Only) 88