HP StorageWorks 9100 - Extreme Data Storage... User manual

HP StorageWorks
9100c Extreme Data Storage System user
guide
Part number: 496784–001
First edition: September 2008

Legal and notice information
© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:
http://www.hp.com/go/storagewarranty.

Contents
Aboutthisguide .......................... 7
Intendedaudience...................................... 7
Documentconventionsandsymbols .............................. 7
Rackstability ........................................ 8
HPtechnicalsupport..................................... 8
Customerselfrepair ..................................... 8
Subscriptionservice ..................................... 9
HPwebsites......................................... 9
Documentationfeedback ................................... 9
1Overview ............................ 11
2Components ........................... 13
Frontpanelcomponents .................................. 13
Harddrivebaynumbers ................................ 13
Rearpanelcomponents................................... 14
Seven-segmentdisplay................................... 14
SAScontroller....................................... 15
Battery........................................ 15
Disposingofoldbatteries.............................. 15
Cachemodule .................................... 16
Power/UIDmodule..................................... 16
3Basicoperation.......................... 17
Poweringon/poweringoff ................................. 17
Updating system firmware.................................. 17
4 LED descriptions . ........................ 19
FrontpanelLEDs...................................... 19
HarddriveLEDs...................................... 20
PowersupplyLEDs..................................... 22
Seven-segmentdisplayLEDs................................. 22
POSTcodes...................................... 23
Errorcodes...................................... 24
FanmoduleLEDs ..................................... 24
SAScontrollerLEDs .................................... 25
Power/UIDmoduleLEDs .................................. 26
5Troubleshooting . ........................ 27
Iftheenclosuredoesnotinitialize .............................. 27
Diagnosticsteps...................................... 27
IsthefrontpanelfaultLEDamber?............................ 27
IsthesystempowerLEDamber?............................. 28
IsthepowersupplyLEDamber?............................. 28
IstheSAScontrollerLEDamber?............................. 28
IsthefanLEDamber? ................................. 29
IstheUIDmoduleSystemStatusLEDamber?........................ 29
Recognizingharddrivefailure.............................. 29
9100c Extreme Data Storage System user guide 3

Factorstoconsiderbeforereplacingharddrives .................... 29
Automaticdatarecovery(rebuild) .......................... 29
APartscatalog........................... 31
BRackandenvironmentalrequirements................ 35
Rackplanningresources .................................. 35
Rackwarnings ...................................... 35
Environmentalrequirements................................. 35
Space and airflowrequirements............................. 35
Temperaturerequirements................................ 36
Powerrequirements .................................... 36
Powercordrequirements ................................ 37
Electricalgroundingrequirements ............................ 37
C Electrostatic discharge...................... 39
Preventingelectrostaticdischarge............................... 39
Groundingmethodstopreventelectrostaticdischarge...................... 39
D Specifications........................... 41
Environmental specifications................................. 41
Enclosure specifications................................... 41
ERegulatorycompliancenotices .................. 43
Regulatory compliance identificationnumbers ......................... 43
FederalCommunicationsCommissionnotice.......................... 43
FCCratinglabel.................................... 43
ClassAequipment................................... 43
ClassBequipment................................... 43
Declaration of conformity for products marked with the FCC logo, United States only . . . . . . . . . 44
Modifications....................................... 44
Cables.......................................... 44
Canadiannotice(AvisCanadien) .............................. 44
EuropeanUnionregulatorynotice .............................. 44
DisposalofwasteequipmentbyusersinprivatehouseholdsintheEuropeanUnion ......... 45
Japanesenotice...................................... 46
BSMInotice........................................ 46
Koreannotice....................................... 46
PowercordstatementforJapan ............................... 47
Index .............................. 49
4

Figures
1 Explodedview................................. 32
9100c Extreme Data Storage System user guide 5

1
2
3
4
5
Tables
Documentconventions............................... 7
LEDHarddriveLEDcombinations......................... 21
POSTcodes .................................. 23
Errorcodes .................................. 24
ExDS9100cpartslist .............................. 33
6

About this guide
This guide provides information about the HP StorageWorks 9100c Extreme Data Storage System
(ExDS9100c) enclosure.
Intended audience
This guide is intended for use by system administrators and technicians who are experienced with the
following:
• SAN management
• Network administration
• Network installation
Document conventions and symbols
Table 1 Document conventions
Convention Element
Blue text: Table 1 Cross-reference links and e-mail addresses
Blue, underlined text: http://www.hp.com website addresses
Bold text
• Keys that are pressed
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as
menu and list items, buttons, tabs, and check boxes
Italic text Text emphasis
Monospace text
• File and directory names
• System output
• Code
• Commands, their arguments, and argument values
Monospace, italic text • Code variables
• Command variables
Monospace, bold text Emphasized monospace text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
9100c Extreme Data Storage System user guide 7

NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
Rack stability
Rack stability protects personnel and equipment.
WARNING!
To reduce the risk of personal injury or damage to equipment:
• Extend leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install stabilizing feet on the rack.
• In multiple-rack installations, fasten racks together securely.
• Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
HP technical support
For worldwide technical support information, see the HP support website: http://www.hp.com/support.
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
IMPORTANT:
Support issues must be associated with the serial number of the ExDS 9100 solution, not the individual
devices. When reporting an issue to HP, provide the serial number assigned to the entire solution,
not of an individual device.
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some
parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provide, or see the CSR website:
http://www.hp.com/go/selfrepair.
8 About this guide

Subscription service
HP recommends thatyouregisteryourproductattheSubscriber'sChoiceforBusinesswebsite:
http://www.hp.com/go/e-updates.
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/service_locator
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
[e-mail]. All submissions become the property of HP.
9100c Extreme Data Storage System user guide 9

10 About this guide

1Overview
The HP StorageWorks ExDS 9100c includes the following hardware and firmware features:
• 2U rack profile
• 3.5 inch, 1TB dual-ported Midline SAS hard drives
• SAS host interface
• Redundant hot-pluggable components:
• Controllers, each with one 512MB cache module and two batteries
•Fans
• Power supplies
• Active/Active firmware with transparent LUN failover
• Online firmware update capability
9100c Extreme Data Storage System user guide 11

12 O ver vi ew

2Components
Front panel components
Item Description Item Description
1 Heartbeat LED 3 UID button/LED
2 Fault ID LED 4 Hard drives
Hard drive bay numbers
9100c Extreme Data Storage System user guide 13

Rear panel components
Item Description Item Description
1 Power supply 1 5 SAS controller 2
2 Fan module 1 6 Fan module 2
3 Seven-segment display 7 Unit ID module (with Power/Standby button)
4 SAS controller 1 8 Power supply 2
Seven-segment display
The seven-segment display displays Power On Self Test (POST) and system status information. During
normal operation the display will read “on”.
For information about the seven-segment display, see Seven-segment display LEDs
Components
14

SAS controller
Item Description Item Description
1Battery1 6 Mini-SAS universal connector 4
2Battery2 7 Controller Status LED
3 Mini-SAS universal connector 5 8 Mini-SAS universal connector 3
4 Mini-SAS universal connector 6 9 Mini-SAS universal connector 1
5 Mini-SAS universal connector 2
Battery
The battery provides uninterrupted power backup to the cache module in the event of a power failure for
at least 96 hours. The Nickel Metal Hydride (NiMH) batteries in the module are continuously recharged
when the system power is on.
Disposing of old batteries
WARNING!
The controller contains Nickel Metal Hydride (NiMH) batteries. There is risk of explosion, fire, and
personal injury if the battery pack is incorrectly replaced or mistreated. To reduce the risk of personal
injury:
• Do not attempt to recharge the battery.
• Do not expose to temperatures higher than 60oC.
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
• Replace only with HP spare designated for this product.
For more information about battery replacement or proper disposal, contact your HP Authorized Reseller
or your Authorized Service Provider.
CAUTION:
Do not dispose of batteries, battery packs, and accumulators with general household waste. Use the
public collection system or return them to HP, your authorized HP Partners, or their agents. For more
information about proper disposal, contact an HP Authorized Reseller or Service Provider.
9100c Extreme Data Storage System user guide 15

Cache module
To enable faster data access from disk storage, the cache module performs two types of caching:
• Posted-write caching—the controller writes user data in the cache memory on the module rather
than directly to the drives. Later, when the storage system is idle, the controller writes the data to
thedrivearray.
• Read-ahead caching—the controller detects sequential array access, reads ahead into the next
sequence of data, and stores the data in the read-ahead cache. Then, if the next read access is for
the cached data, the controller immediately loads the data into system memory, avoiding the latency
of a disk access.
Power/UID module
The combined power/UID module allows you to power on/power off the enclosure, as well as identify
the device and all additional cascaded devices.
Item Description Item Description
1 UID button/LED 3 System fault LED
2 System heartbeat LED 4 Power/Standby button
• To illuminate the UID LEDs on this and all cascaded devices, press the UID button. UID LEDs on
the front and rear of the devices remain illuminated until the UID button is pressed a second time.
• To power on the enclosure, press and release the Power/Standby button.
• To place an enclosure in standby mode, press and hold the Power/Standby button for
approximately three seconds, or until the Power/Standby button LED changes from green to amber.
• To completely remove power from an enclosure, place the enclosure in standby mode, and then
disconnect all power cords.
NOTE:
• System power to the enclosure (and possibly other cascaded devices) does not completely shut off with
the Power/Standby button. When the enclosure is in standby mode, power is removed from most of
the electronics and components, but portions of the power supply and internal circuity remain active.
• After a power failure, the system automatically returns to the last powered state (On or Standby)
when A/C power is restored.
16 Com po nen ts

3Basicoperation
Basic operating information includes:
•Poweringon/poweringoff
• Updating system firmware
Powering on/powering off
IMPORTANT:
System devices must be powered on and powered off in a specific sequence. If devices are powered
on or powered off out of sequence, the server may not properly discover the storage or hard drives
might be marked as failed.
IMPORTANT:
Because this device is part of the ExDS 9100 solution, see the ExDS 9100 administration guide for
detailed instructions.
In general, when powering on system devices, first apply power to the devices farthest away from the
server, and then, after each device completes its power-on routine, move toward the server. For example:
1. Hard drive storage enclosures
2. Array controller enclosures
3. Switches
4. Servers
In general, when powering off devices, first remove power to the server, and then after each device is
powered off, move toward the hard drive enclosures. For example:
1. Servers
2. Switches
3. Array controller enclosures
4. Hard drive storage enclosures
Updating system firmware
After installing hardware and powering on the enclosure for the first time, be sure to verify that all
components have the latest firmware. For firmware and software updates, see the HP support website
http://www.hp.com/support.
IMPORTANT:
Because this device is part of the ExDS 9100 solution, see the ExDS 9100 administration guide for
detailed instructions.
9100c Extreme Data Storage System user guide 17

NOTE:
You can receive proactive support alerts, such as Customer Advisories, as well as updates on drivers,
software, firmware, and customer replaceable components, using e-mail through HP Subscriber’s Choice.
Sign up for Subscriber’s Choice at the following HP website: http://www.hp.com/go/myadvisory .
Basic operation
18

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4 LED descriptions
Front panel LEDs
Item Description Status
1 Heartbeat LED Green—System activity
Off—No system activity
2 Fault ID LED Amber—Fault condition exists
Off—No fault condition exists
3 Unit Identification
(UID) button/LED
Blue—Identified
Blinking blue—Active remote management
Off—Not identified
4 Hard drives See Hard drive LEDs
9100c Extreme Data Storage System user guide 19

Hard drive LEDs
Item Description
1 Fault/UID LED (amber/blue)
2 Online/activity LED (green)
20 LED descriptions