HP StorageWorks 9100 - Extreme Data Storage... User manual

HP StorageWorks
9100c Extreme Data Storage System user
guide
Part number: 496784–001
First edition: September 2008

Legal and notice information
© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:
http://www.hp.com/go/storagewarranty.

Contents
Aboutthisguide .......................... 7
Intendedaudience...................................... 7
Documentconventionsandsymbols .............................. 7
Rackstability ........................................ 8
HPtechnicalsupport..................................... 8
Customerselfrepair ..................................... 8
Subscriptionservice ..................................... 9
HPwebsites......................................... 9
Documentationfeedback ................................... 9
1Overview ............................ 11
2Components ........................... 13
Frontpanelcomponents .................................. 13
Harddrivebaynumbers ................................ 13
Rearpanelcomponents................................... 14
Seven-segmentdisplay................................... 14
SAScontroller....................................... 15
Battery........................................ 15
Disposingofoldbatteries.............................. 15
Cachemodule .................................... 16
Power/UIDmodule..................................... 16
3Basicoperation.......................... 17
Poweringon/poweringoff ................................. 17
Updating system firmware.................................. 17
4 LED descriptions . ........................ 19
FrontpanelLEDs...................................... 19
HarddriveLEDs...................................... 20
PowersupplyLEDs..................................... 22
Seven-segmentdisplayLEDs................................. 22
POSTcodes...................................... 23
Errorcodes...................................... 24
FanmoduleLEDs ..................................... 24
SAScontrollerLEDs .................................... 25
Power/UIDmoduleLEDs .................................. 26
5Troubleshooting . ........................ 27
Iftheenclosuredoesnotinitialize .............................. 27
Diagnosticsteps...................................... 27
IsthefrontpanelfaultLEDamber?............................ 27
IsthesystempowerLEDamber?............................. 28
IsthepowersupplyLEDamber?............................. 28
IstheSAScontrollerLEDamber?............................. 28
IsthefanLEDamber? ................................. 29
IstheUIDmoduleSystemStatusLEDamber?........................ 29
Recognizingharddrivefailure.............................. 29
9100c Extreme Data Storage System user guide 3

Factorstoconsiderbeforereplacingharddrives .................... 29
Automaticdatarecovery(rebuild) .......................... 29
APartscatalog........................... 31
BRackandenvironmentalrequirements................ 35
Rackplanningresources .................................. 35
Rackwarnings ...................................... 35
Environmentalrequirements................................. 35
Space and airflowrequirements............................. 35
Temperaturerequirements................................ 36
Powerrequirements .................................... 36
Powercordrequirements ................................ 37
Electricalgroundingrequirements ............................ 37
C Electrostatic discharge...................... 39
Preventingelectrostaticdischarge............................... 39
Groundingmethodstopreventelectrostaticdischarge...................... 39
D Specifications........................... 41
Environmental specifications................................. 41
Enclosure specifications................................... 41
ERegulatorycompliancenotices .................. 43
Regulatory compliance identificationnumbers ......................... 43
FederalCommunicationsCommissionnotice.......................... 43
FCCratinglabel.................................... 43
ClassAequipment................................... 43
ClassBequipment................................... 43
Declaration of conformity for products marked with the FCC logo, United States only . . . . . . . . . 44
Modifications....................................... 44
Cables.......................................... 44
Canadiannotice(AvisCanadien) .............................. 44
EuropeanUnionregulatorynotice .............................. 44
DisposalofwasteequipmentbyusersinprivatehouseholdsintheEuropeanUnion ......... 45
Japanesenotice...................................... 46
BSMInotice........................................ 46
Koreannotice....................................... 46
PowercordstatementforJapan ............................... 47
Index .............................. 49
4

Figures
1 Explodedview................................. 32
9100c Extreme Data Storage System user guide 5

1
2
3
4
5
Tables
Documentconventions............................... 7
LEDHarddriveLEDcombinations......................... 21
POSTcodes .................................. 23
Errorcodes .................................. 24
ExDS9100cpartslist .............................. 33
6

About this guide
This guide provides information about the HP StorageWorks 9100c Extreme Data Storage System
(ExDS9100c) enclosure.
Intended audience
This guide is intended for use by system administrators and technicians who are experienced with the
following:
• SAN management
• Network administration
• Network installation
Document conventions and symbols
Table 1 Document conventions
Convention Element
Blue text: Table 1 Cross-reference links and e-mail addresses
Blue, underlined text: http://www.hp.com website addresses
Bold text
• Keys that are pressed
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as
menu and list items, buttons, tabs, and check boxes
Italic text Text emphasis
Monospace text
• File and directory names
• System output
• Code
• Commands, their arguments, and argument values
Monospace, italic text • Code variables
• Command variables
Monospace, bold text Emphasized monospace text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
9100c Extreme Data Storage System user guide 7

NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
Rack stability
Rack stability protects personnel and equipment.
WARNING!
To reduce the risk of personal injury or damage to equipment:
• Extend leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install stabilizing feet on the rack.
• In multiple-rack installations, fasten racks together securely.
• Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
HP technical support
For worldwide technical support information, see the HP support website: http://www.hp.com/support.
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
IMPORTANT:
Support issues must be associated with the serial number of the ExDS 9100 solution, not the individual
devices. When reporting an issue to HP, provide the serial number assigned to the entire solution,
not of an individual device.
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some
parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provide, or see the CSR website:
http://www.hp.com/go/selfrepair.
8 About this guide

Subscription service
HP recommends thatyouregisteryourproductattheSubscriber'sChoiceforBusinesswebsite:
http://www.hp.com/go/e-updates.
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/service_locator
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
[e-mail]. All submissions become the property of HP.
9100c Extreme Data Storage System user guide 9

10 About this guide