HP Surestore 160ex - Optical Jukebox User manual

HP SureStore
160ex / 320ex / 400ex
Optical Jukebox
User’s Guide
Edition 1
HP Part No. C1160-90015
Printed in: Greeley, CO USA
© Copyright February 1998

ii
Notice
This document contains information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard Company.
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this printed material,
including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose. Hewlett-Packard shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
© Copyright February 1998
Printing History
New editions of this manual incorporate all material updated since the previous
edition. The manual printing date and part number indicate the current edition. The
printing date changes when a new edition is printed. (Minor corrections and updates
incorporated at reprint do not change this date.)
Part number C1160-90015 Edition 1 February 1998

iii
Typographical Conventions
The following typographical conventions are used in this manual:
Emphasis: Denotes important information.
Keycap: Keys on the library.
Computer Output: Information displayed in the display window and screen
menu items that you can select.
WARNING Warnings call attention to a procedure or practice that could result in personal
injury if not correctly performed. Do not proceed until you fully understand an
meet the required conditions.
CAUTION Cautions call attention to an operating procedure or practice that could damage the
product if not correctly performed. Do not proceed until understanding and meeting
these required conditions.
NOTE Notes provide information that can be helpful in understanding the operation of the
product.

iv
In This Manual
This user’s guide includes:
Chapter 1 set-up information for the HP SureStore Optical 80ex optical
jukebox
Chapter 2 information about choosing and using optical disks
Chapter 3 features description, operating instructions, and troubleshooting
information
Appendix A supplies and customer support
Appendix B operating this jukebox on a SCSI bus
Appendix C safety and regulatory information
Glossary of Terms
Index

Contents
v
1. Setting Up the Jukebox
Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
What you need to set up the jukebox: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Components Needed for Operation of This Jukebox . . . . . . . . . . . . . . . . 1-3
Standard Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
High-Availability Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Identifying Controls and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Connecting the SCSI Cables to the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Choosing Your Cabling Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Connecting the Jukebox as the Only Peripheral . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Connecting the Jukebox with Other SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . 1-12
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Configuring Write Verify. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Moving or Shipping the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Moving the Jukebox a Short Distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Shipping the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
2. Using Optical Disks
Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Using Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Choosing an Optical Disk Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Labeling an Optical Disk Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Write-Protecting an Optical Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Caring for Optical Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Cleaning Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

vi
Contents
3. Operating the Jukebox
Overview of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Using Selection Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Understanding Display Window Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Top Level Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Second Level Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Loading a Disk into the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Ejecting a Disk From the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Entering the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Changing the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Setting the SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Setting the LUN Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Viewing the Current SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Changing the Current SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Setting an Operating Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Retrieving Log History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Running an Internal Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Using Online Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
A. Supplies and Customer Support
Overview of This Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Hewlett-Packard Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Faxback Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8

Contents
vii
Electronic Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
On-line Service Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
AccessHP and Support on the World Wide Web. . . . . . . . . . . . . . . . . . . . .A-10
Telephone Support During Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-10
US - America’s Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . . . .A-10
Europe - European Customer Support Center . . . . . . . . . . . . . . . . . . . . . . .A-10
English language support from other European countries:. . . . . . . . . . . . . .A-11
Asia-Pacific - HP Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . .A-11
Elsewhere in the World to the US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
Telephone Support After Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
North and South America and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
Elsewhere in the World. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13
Additional Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13
HP Reseller Locator Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-14
B. Operating This Jukebox on a SCSI Bus
A Brief Overview of SCSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
The SCSI Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Initiators and Targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
LUN Addressing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Transfer Rates on the Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4
Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4
Single-ended and Differential Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
The SCSI Bus and This Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7
Adding Devices to the Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8

viii
Contents
Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When
Using LUN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12
C. Safety and Regulatory Information
Overview of this Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
CDRH Regulations (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
EC Radio Frequency Interference Statement (Europe Only) . . . . . . . . . . . . . . . .C-4
United Kingdom Telecommunications Act 1984 . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
Herstellerbescheinigung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7
English Translation of German Sound Emission Directive. . . . . . . . . . . . . . . .C-7
Turvallisuusyhteenveto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8
Laserturvallisuus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
Huolto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8
English Translation of Finland Regulatory Information . . . . . . . . . . . . . . . . . . . .C-9
Japanese VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-10
Glossary
Index

Figures
ix
Figure 1-1 . Right Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Figure 1-2 . Left Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Figure 1-3 . Connecting the Jukebox as the Only Peripheral. . . . . . . . . . . . . . . . 1-10
Figure 2-1 . Recommended Placement of Cartridge Labels . . . . . . . . . . . . . . . . . 2-4
Figure 2-2 . Write-Protect Button Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Figure 3-1 . The Jukebox Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-2 . Jukebox Display Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-3 . Loading a Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Figure B-1 . Single-ended and Differential Interfaces on This Jukebox . . . . . . . .B-7
Figure B-2 . Two or Four Drives, Basic SCSI Addressing . . . . . . . . . . . . . . . . .B-14
Figure 3-3 . Two or Four Drives, Lun Addressing, Controller/Drives Use
Same ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-15
Figure B-4 . Two or Four Drives, LUN Addressing, Controller/Drives Use
Different IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-16

x
Figures

Tables
xi
Table 1-1. Maximum SCSI External Cable Lengths
(Assuming no devices internal to the host computer). . . . . . . . . . . . . 1-8
Table 3-1. Configuration Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Table 3-2. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Table 3-3. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Table 3-4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Table A-1. Basic Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Table B-1. Default SCSI and LUN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12
Table B-2. LUN Mapping if “DRVs” SCSI ID is Changed to an
ID Different Than the Jukebox (IDs used here are an example) . . .B-13
Table B-3. Possible Additional SCSI Addresses Available. . . . . . . . . . . . . . . . .B-17

xii
Tables

Chapter 1: Setting
up the Disk Drive
Setting up the
Jukebox
1 Setting Up the Jukebox

1-2 Chapter1
Setting Up the Jukebox
Overview of This Chapter
Overview of This Chapter
This chapter gives information on the following topics:
• what you need to set up the jukebox
•choosing a proper environment for the jukebox
• identifying features on the jukebox side panels
• connecting the jukebox to your computer
• connecting power
• moving and shipping the jukebox
What you need to set up the jukebox:
•power cord (included)
• single-ended and differential SCSI terminators (included)
• SCSI cable with either a 50-pin high-density or a 68-pin high-density connector
depending on whether you choose the single-ended or differential interface
• single-ended or differential SCSI host adapter with at least one available address
• application software that supports this type of jukebox
•this guide (included)
Choosing a Location
Before setting up your jukebox, choose the proper environment based on the
following recommendations:
• temperature range between 65-75º F (18-24º C).
• away from sources of particulate contamination such as printers, scanners,
frequently-used doors and walkways, supplies that collect dust, and smoke-filled
rooms.
• enough room to comfortably insert disks in the mailslot, 2-3 inches on all other
sides to allow air circulation (see Figure 1-1).
• availability of AC power with voltage ranges of 100-127 V or 200-240 V
(nominal).

Chapter 1 1-3
Setting Up the Jukebox
System Components Needed for Operation of This Jukebox
Chapter 1: Setting
up the Disk Drive
Setting up the
Jukebox
System Components Needed for Operation of
This Jukebox
This jukebox requires application software to operate it as a single storage device
composed of multiple SCSI devices. Consult with your sales representative to chose
the application software you need.
Standard Configuration
The following list shows the hierarchy of the system components needed to operate
this jukebox in a standard configuration.
•Host computer CPU
• Operating system
• Optical jukebox application software
• Jukebox SCSI drivers (may be included in optical
jukebox application software above)
•Jukebox
High-Availability Configuration
The following list shows the hierarchy of the system components needed to operate
this jukebox in a high-availability configuration. Consult with your high-availability
vendor for installation and configuration.
•Host computer CPUs (two host computers)
• Operating systems (on two host computers)
• High-availability application software (links both host computers)
• Optical jukebox application software (on both host computers)
• Jukebox SCSI drivers (may be included in optical
jukebox application software above)
•Jukebox

1-4 Chapter1
Setting Up the Jukebox
Identifying Controls and Features
Identifying Controls and Features
Figure 1-1 Right Side

Chapter 1 1-5
Setting Up the Jukebox
Identifying Controls and Features
Chapter 1: Setting
up the Disk Drive
Setting up the
Jukebox
The numbers below correspond to the numbers in Figure 1-1 on the previous page:
1 Control panel Used to manually control and monitor operation of
the jukebox. A full description of the controls and
indicators on the control panel are in Chapter 3.
2 Mailslot Used to load and eject optical disks.
3 Power switch Used to power the jukebox on and off.
4 Right service
access panel A service panel that should be removed only by your service representative.

1-6 Chapter1
Setting Up the Jukebox
Identifying Controls and Features
Figure 1-2 Left Side

Chapter 1 1-7
Setting Up the Jukebox
Identifying Controls and Features
Chapter 1: Setting
up the Disk Drive
Setting up the
Jukebox
5 Active bus
indicator Lit when the SCSI bus is active. There is an indicator for the single-ended interface and an indicator for the
differential interface
6 SCSI interface
selection switch Used to select either the single-ended or differential SCSI interface.
7 SCSI ports Used for attaching the SCSI cable from the jukebox to
the host computer. Select either the single-ended or the
differential pair of connectors (see item 5 in this list).
Both ports of a selected interface must be used. One
port must have a SCSI cable connected, and the other
must have either a SCSI terminator connected to it, or
it can be used to daisy-chain to another SCSI device.
8Power
receptacle Connection for the power cord.
9 Left access
panel Covers the interface assembly (see components 5, 6, 7, and 8 above). This panel is removed by pushing up on
the panel (from the bottom) and then pulling the panel
out and away.

1-8 Chapter1
Setting Up the Jukebox
Connecting the SCSI Cables to the Jukebox
Connecting the SCSI Cables to the Jukebox
The following is general cabling information.
The maximum cable length you have available for connection to your host computer
system or other devices depends on which interface type you select. The following
table lists the maximum SCSI bus lengths available to you.
Table 1-1 Maximum SCSI External Cable Lengths (Assuming no devices internal to the
host computer)
NOTE Hewlett-Packard recommends that you use SCSI cables with thumbscrew
connectors. Clip type cables may be used if you first remove the mounted
thumbscrew studs with a flat blade screwdriver. If the thumbscrew studs are not
removed, interference between the cable and the studs may result.
Interface types available Single-ended or differential SCSI, selected by
the interface selection switch on the top of the
interface module (see “6” on Figure 1-2).
Number of hosts This jukebox may be used in high availability
environments. High availability environments
can be complex and are not described in this
guide. Consult with your high-availability
vendor for installation and configuration.
Interface Type Maximum External Cable
Length
Single-Ended SCSI
(50-pin high-density connector) 3 meters (9.8 feet)
Differential SCSI
(68-pin high-density connector) 25 meters (82.0 feet)