HP Ultrium 232e User manual

getting started guide
hp StorageWorks
Ultrium tape drive
external model
Ultrium 232e, 448e

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External drives - contents
Pre-Installation
Before you start page 3
Backup software and drivers page 5
Usage models page 7
Using the CD-ROM page 9
Installing the tape drive
Step 1: Check the SCSI connection page 11
Step 2: Check the drive’s SCSI ID page 13
Step 3: Connect the SCSI cable page 15
Step 4: Connect the power cable page 17
Step 5: Verify installation page 19
Using the tape drive
Your HP StorageWorks Ultrium tape drive page 21
Use the correct media page 23
Register your tape drive page 25
Using HP OBDR page 27
Diagnostic tools page 30
Optimizing performance page 32
Troubleshooting page 34
Understanding the LEDs page 39
Problems with cartridges page 42
Other sources of information page 44

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Copyright © 2005 by Hewlett-Packard Limited.
February 2005
Part Number: DW017-90905
Hewlett-Packard Company makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use
of this material.
This document contains proprietary information, which is protected by copyright. No part of
this document may be photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard. The information contained in this document is
subject to change without notice.
Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Certance, HP
and IBM in the US, other countries or both.
Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390;
5,506,580; held by Hi/fn, Inc.
Microsoft®, MS-DOS®, MS Windows®, Windows®and Windows NT®are U.S.
registered trademarks of Microsoft Corporation.
UNIX®is a registered trademark of The Open Group.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided ”as is” without warranty of any kind and is
subject to change without notice. The warranties for Hewlett-Packard Company products are
set forth in the express limited warranty statements for such products. Nothing herein should
be construed as constituting an additional warranty.
Printed in the U.K.
Product Details
Write your tape drive details here so you can find them easily if you need them. The model name is on the
front of the drive and the product and serial numbers are on a label on the bottom of the drive.
Model (type of drive):
Model (number):
Serial (number):
Date purchased/installed:
SCSI ID:

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Before you start
HP StorageWorks Ultrium tape drives are high-performance Ultra 160 SCSI half-height
devices with a maximum burst transfer speed of 160 MB/second. They are designed to
operate on a low voltage differential SCSI bus (LVDS). They should be connected to a VHD
SCSI connection on your storage server. For a detailed product specification, please refer to
our World Wide Web site (www.hp.com).
Before starting to install your tape drive, you should consider the following:
Which operating systems are supported?
HP StorageWorks Ultrium drives can be connected to servers running under Windows®,
NetWare, HP-UX, Tru64, Linux and several other industry-standard operating systems. Refer to
the “HP StorageWorks Tape Software Compatibility” topic on our World Wide Web site
(www.hp.com/go/connect) for more information about the operating systems and
versions that are supported.
How do I connect the drive to my server?
Check the usage models on page 6. This shows how the HP StorageWorks Ultrium tape drive
can be used in different system architectures.
Your tape drive is supplied with a 68-pin, wide, VHD-to-HD SCSI cable to attach to the host
server.
You will need a properly installed and configured SCSI host bus adapter (HBA) or a built-in
SCSI controller on your server with a spare LVD SCSI port with a 68-pin, very high density
(VHD), wide SCSI connector.
For optimum performance your tape drive should only be connected to a SCSI bus that can
transfer data at a rate that supports the tape drive’s maximum burst transfer speed, see
Table 2, “supported SCSI bus types,” on page 11, and it should be the only device on the
SCSI bus. Do not attach the drive to the same SCSI bus as your disk drive or RAID controller
(unless you are connecting to a ProLiant server with a Smart Array 6i RAID controller).
How can I check the SCSI bus?
We strongly recommend that you use HP Library & Tape Tools to check your server’s current
SCSI configuration (see)“Step 2: Check the drive’s SCSI ID” on page 13. This will provide
information about the SCSI bus and the SCSI IDs in use.
HP Library & Tape Tools is the recommended diagnostic and support tool for your HP tape
storage product. It is available on the CD shipped with your product or as a free download
from the HP web site and is supported on nearly all major operating systems.
See www.hp.com/support/tapetools for compatibility information, updates and the
latest version of the tool.
Do I need additional items for installation?
• If the tape drive is not the only or last device on the SCSI bus, you must terminate the bus
with a multimode terminator. If the tape drive is the only or last device on the bus, then the
tape drive enclosure provides active termination and you do not need to purchase a

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separate terminator.
• If you do not have a VHD, wide SCSI connector on your server, you will need to purchase
and install a VHD-to-HD adapter or use an HD-to-HD cable instead of the supplied cable.
• If you do not have a spare, suitably rated SCSI connector on your server, you must install a
new HBA (also known as a SCSI card). The SCSI bus rating should match or be higher than
the SCSI rating of your tape drive. See Table 2, “supported SCSI bus types,” on page 11
for recommended HBAs. For specific details relevant to your server model please refer to
www.hp.com/go/connect. You will need to purchase and install the new HBA into an
unused, 64-bit PCI expansion slot within your server before installing your tape drive. (The
kit can also be installed in a 32-bit PCI expansion slot, but this may limit performance.)
Refer to our World Wide Web site for recommended products, configurations and ordering
information: www.hp.com/go/connect or www.hp.com/support/ultrium.

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Backup software and drivers
Backup software
For optimum performance it is important to use a backup application that is appropriate for
your system’s configuration. In a direct attach configuration, where the tape drive is attached
to a standalone server, you can use backup software that is designed for a single-server
environment. In network configurations you will need backup software that supports enterprise
environments. HP, Veritas, Yosemite, Legato and Computer Associates all provide suitable
products. Further details about these and other products that may be appropriate can be
found on our connectivity web site.
1Go to our connectivity web site: www.hp.com/go/connect.
2Select software compatibility.
3Select your combination of operating system and tape drive model in the table. A list of
supported backup applications is displayed. This will also tell you whether your configuration
is compatible with HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks Ultrium
tape drives support HP OBDR. However, you can only use this feature, if your system
configuration and backup application also support it. See “Using HP OBDR” on page 27.)
4Make sure you have a backup application that supports your HP StorageWorks Ultrium tape
drive and download any upgrades or patches, if required.
Drivers
Windows users
The driver available from Microsoft update is acceptable, but the HP driver (available on the
CD-ROM or the web) provides better support for all the features of your new tape drive.
After you connect the tape drive, insert the HP StorageWorks Tape CD-ROM and follow the
link to download the HP driver from our web site: www.hp.com/support, see “Step 5:
Verify installation” on page 19. Refer to the accompanying README file for specific
installation instructions for Windows 2000, Windows XP and Windows Server 2003 drivers.
Note: We recommend that you install drivers from the web link on the CD-ROM rather than
the Windows Hardware Installation Wizard, because you can also use HP Library & Tape
Tools software on the CD-ROM to verify that your installation is correct (see “Step 5: Verify
installation” on page 19). If you do not have internet access, you can also install drivers
directly from the HP StorageWorks Tape CD-ROM, but these may not be the latest versions
available.
UNIX users
The recommended backup applications use the operating system’s standard, built-in device
drivers. To upgrade drivers we recommend that you patch to the latest version of the operating
system, following the instructions in the patch documentation. You will also find information
about configuring device files in the UNIX Configuration Guides on the CD-ROM.

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Figure 1: usage models
tape
drive (B)
Direct attach - SCSI Network attach - SCSI
storage server (A)
RAID disk subsystem
recommended, see
page 7

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Usage models
The tape drive (B) can be used in a standalone or network environment. It should always be
directly attached to a VHD SCSI connector on the storage server (A), as shown in Figure 1.
Recommended models
The following table shows the recommended usage models and “Optimizing performance”
on page 32 provides further information about factors that can affect performance.
table 1: recommended usage models
A RAID disk subsystem is recommended, especially for Ultrium 448 drives. A single disk,
particularly a fast disk such as a 15K RPM drive, will also be sufficient, but be aware of other
factors that can affect performance—such as, compressibility of data, disk fragmentation and
the number of files. You can use our free performance assessment tools, which are available
standalone or integrated into HP Library & Tape Tools, to check tape performance and test
whether your disk subsystem can supply data at the optimum transfer rate. You can also use
these tools to calibrate your restore performance and maximal tape performance with more
compressible data.
Other models
The tape drive may work with other usage models, such as network attach storage (NAS) and
storage area networks (SAN), but HP does not currently provide technical support for
installing and using standalone Ultrium tape drives with these architectures. Similarly,
connection to fibre channel may be possible, if you purchase and install a fibre channel/SCSI
bridge, but it is not currently a supported option.
Please check www.hp.com/go/connect for the latest supported configurations.
Direct Attach,
single storage server
Across the Network,
single storage server, multiple clients
Ultrium 448 Recommended Recommended
anything less than Gigabit Ethernet
may limit performance
Ultrium 232 Recommended Recommended
anything less than 100 Base-T
Ethernet may limit performance

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install your
product
buy media
online
troubleshoot
with L&TT
learn about your
product
register your
product
Figure 2: the
HP StorageWorks Tape CD-ROM

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Using the CD-ROM
The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive
with utilities for getting the best performance from your tape drive.
Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and
to verify and troubleshoot performance after installation. It helps you to:
• Install your product, which includes access to drivers, an installation check, and
performance information and tools
• Learn about your product, which includes a UNIX Configuration Guide.
• Register you product
•Buymediaonline
• Troubleshoot with HP Library & Tape Tools.

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Figure 3: checking the SCSI connection
connecting to an HBA
card in the server

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Step 1: Check the SCSI connection
Use the following questions to help you check your SCSI connection. Most users can use HP
Library & Tape Tools to check the SCSI bus, see page 30. If you answer ‘Yes’ to all these
questions, you are ready to install your tape drive. If you answer ‘No’, you will probably need
to purchase and install additional items.
For product details, go to www.hp.com/go/connect
table 2: supported SCSI bus types
SCSI Bus Type Bus Transfer Speed Supported
448 232
Ultra 160 LVD Up to 160 MB/s Yes, for up to two drives per bus, recommended
Ultra 2 LVD Up to 80 MB/s Yes, one drive only per bus Yes, up to two drives per bus
Ultra 320 LVD Up to 320 MB/s Yes, recommended,
but do not daisy-chain with Ultra 320 devices.
SE Wide Up to 40 MB/s Not recommended
SE Narrow Up to 20 MB/s No, this will severely restrict performance.
High Voltage
Differential
Up to 40 MB/s No. The drive will not work and you may damage the drive or
controller.
3Will the drive be the only
device on the bus?
Do not connect to a RAID
controller channel. This is for
disk drives only.
2Does the SCSI bus type match
the drive type: Ultra 160 or
higher is recommended?
1Is there a spare SCSI port on
the server?
Performance may be impaired. Consider
replacing your card with one of the
recommended HBAs. See table below.
Purchase and install one of the recommended
HBAs into an unused 64-bit PCI expansion
slot. See table below.
Performance may be impaired, depending
upon the tape drive model and SCSI bus.
See table below.
Yes?
Yes?
No?
No?
No?
4Does the HBA/controller have
a VHD SCSI connector? Purchase and install a VHD-to-HD adapter.
Yes?
No?

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Figure 4: checking the SCSI ID

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Step 2: Check the drive’s SCSI ID
1Determine whether you need to change the SCSI ID from the default of 3.
For most operating systems you can run HP Library & Tape Tools from the
HP StorageWorks Tape CD-ROM to check your server’s SCSI configuration. This will provide
information about the SCSI bus and the SCSI IDs currently in use. To do this, insert the
CD-ROM and select the ‘troubleshoot with L&TT’ option from the CD-ROM menu. (See also
page 30.)
For UNIX systems, check the UNIX Configuration Guide on the HP StorageWorks Tape
CD-ROM for instructions on how to determine the SCSI IDs of existing devices.
2Change the tape drive’s SCSI ID, if necessary.
Use a small screwdriver or a ball-point pen to press the indented SCSI ID selector buttons on
the rear panel (see Figure 4) until the required value is displayed. Do not use a pencil
because small bits of graphite could contaminate the drive.
Note The server and the tape drive SCSI IDs are only checked at power-on. To change the SCSI ID
after installation, power down both the server and the tape drive, change the drive’s SCSI ID,
power up the tape drive, and then power up the server.
Your HP StorageWorks Ultrium drive is shipped with a default SCSI ID of 3, but it can be
assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the
SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.

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Figure 5: connecting the SCSI cable
SCSI IN
Connector
SCSI OUT
Connector

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Step 3: Connect the SCSI cable
A 68-pin, wide, VHD-to-HD SCSI cable is provided to connect your HP StorageWorks Ultrium
tape drive to a VHD SCSI port on an LVD SCSI bus. If your server has an HD SCSI port, you
must either purchase and install a VHD-to-HD adapter or use an HD-to-HD cable instead of
the supplied cable. Refer to our web site for recommended products: www.hp.com/go/
connect.
Caution To avoid damaging the server or tape drive, ensure that both are powered off while you
attach the SCSI cable.
1Make sure you are connecting to a recommended SCSI bus type. For optimum performance
your tape drive should only be connected to a SCSI bus that can transfer data at a rate that
supports the tape drive’s maximum burst transfer speed. See “Step 1: Check the SCSI
connection” on page 11. Do not connect the tape drive to a single-ended SCSI bus, to the
same bus as your disk drive or to a RAID controller.
2Perform a normal system shutdown and turn off power to the server and any connected
peripherals.
3Attach the VHD connection on the SCSI cable to the server’s external SCSI connector and
secure it by tightening the screws.
4Attach the HD connection on the SCSI cable to the SCSI-IN connector on the rear panel of the
tape drive and secure it by tightening the screws. (See Figure 5.) Do not connect the cable to
the SCSI-OUT connector.
The SCSI-OUT connector is only used when daisy-chaining two devices. This is not
recommended. If you do so, do not mix drive families (only daisy-chain with other Ultrium
tape drives) and do not put drives on the same bus as any Ultra 320 device, such as the
Ultrium 960 tape drive.See also Table 2, “supported SCSI bus types,” on page 11.
Does the tape drive need a terminator?
If the tape drive is on a dedicated SCSI bus, it does not require a terminator. When the
cable is connected to the SCSI-IN connector, the enclosure provides active termination.
If it is not the only device on the SCSI bus, you must make sure that the SCSI bus is
terminated. You can do this in two ways:
• Place the tape drive at the end of the chain and attach the HD connection on the SCSI
cable to the SCSI-IN connector; the enclosure provides active termination.
• Attach the HD connection on the SCSI cable to the SCSI-IN connector and use the SCSI-
OUT connector on the tape drive to connect to the next device in the chain. Make sure that
the last device in the chain is terminated with an LVD multimode terminator.

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Figure 6: connecting the power cable

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Step 4: Connect the power cable
An external HP StorageWorks Ultrium tape drive will operate using any voltage in the range
100–240 volts (50-60 Hz). No adjustment is needed.
1Plug the power cable securely into the socket on the rear panel of the drive.
2Plug the other end of the power cable into the power outlet.

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Figure 7a: loading a cartridge
Figure 7b: unloading a cartridge
arrow indicates
leading
direction
affix label
here
eject button
power on/
off button