HTC One max User manual

User guide
HTC One® max

Contents
Unboxing
HTC One max 11
Back cover 12
Your Verizon Wireless SIM card 15
Storage card 16
Charging the battery 17
Switching the power on or off 17
Want some quick guidance on your phone? 18
Phone setup and transfer
Setting up your new phone for the first time 19
Transferring content from an Android phone 19
Transferring content from an iPhone 20
Transferring contacts from your old phone through Bluetooth 20
Other ways of getting contacts and other content 21
Transferring photos, videos, and music between your phone and computer 21
Home screen 22
Using Quick Settings 22
Getting to know your settings 23
About the fingerprint scanner 23
Updating your phone's software 25
Getting apps from Google Play 26
Downloading apps from the web 27
Uninstalling an app 27
Your first week with your new phone
About your phone 28
Basics 30
HTC BlinkFeed 38
Notifications 41
Working with text 43
Battery 47
Personalizing
Making HTC One max truly yours 50
Ringtones, notification sounds, and alarms 50
Home wallpaper 51
Launch bar 51
Adding Home screen widgets 51
2 Contents

Adding Home screen shortcuts 52
Editing Home screen panels 53
Changing your main Home screen 54
Grouping apps on the widget panel and launch bar 55
Arranging apps 55
Lock screen 56
Camera
Camera basics 58
Taking a photo 59
Tips for capturing better photos 60
Recording video 61
Taking continuous camera shots 61
Using Zoe camera 62
Taking selfies 62
Improving portrait shots 63
Taking a panoramic photo 63
Using dual capture mode 63
Using HDR 64
Recording videos in slow motion 64
Saving your settings as a camera mode 65
Gallery
Viewing photos and videos in Gallery 66
Viewing photos and videos organized by time 66
Viewing photos and videos by album 66
Viewing photos by location 67
Editing your photos 69
Creating an animated gif 70
Creating an action sequence shot 70
Editing a group shot 71
Removing unwanted objects in a photo 71
Trimming a video 71
Saving a photo from a video 72
Changing the video playback speed 72
Viewing a Zoe in Gallery 73
Phone calls
Making a call with Smart dial 74
Dialing an extension number 74
Returning a missed call 74
Using Speed dial 75
Calling a number in a message, email, or calendar event 75
Making an emergency call 75
Receiving calls 76
What can I do during a call 76
Setting up a three-way call 77
Call History 77
Changing ringtone settings 78
Global Ready 78
Using Assisted dialing 79
Changing the HTC One max network connection 80
3 Contents

Messages
Sending a text message (SMS) 81
Sending a multimedia message (MMS) 81
Sending a group message 82
Resuming a draft message 82
Replying to a message 82
Saving a text message as a task 83
Forwarding a message 83
Copying a text message to the micro SIM card 83
Deleting messages and conversations 84
Search and web browser
Getting instant information with Google Now 85
Searching HTC One max and the Web 87
Browsing the Web 88
Bookmarking a webpage 90
Using your browsing history 91
Clearing your browsing history 91
Entertainment
Music 92
YouTube 95
Wireless media 97
Storage
Phone storage 99
Google Drive 101
Sync, backup, and reset
Online sync 105
Backup 106
HTC Sync Manager 109
Reset 111
People
Your contacts list 113
Setting up your profile 114
Adding a new contact 114
Editing a contact’s information 115
Getting in touch with a contact 116
Importing or copying contacts 116
Merging contact information 117
Sending contact information 118
Contact groups 118
Private contacts 119
Email
Gmail 121
4 Contents

Mail 123
Calendar
Viewing the Calendar 128
Scheduling or editing an event 129
Choosing which calendars to show 129
Sharing an event 130
Accepting or declining a meeting invitation 130
Dismissing or snoozing event reminders 131
Travel and maps
Location settings 132
Google Maps 132
HTC Car 135
VZ Navigator 136
Other apps
Using Scribble 138
Using the Clock 140
Checking Weather 141
Keeping track of your tasks 141
Internet connections
Data connection 143
Managing your data usage 143
Wi-Fi 145
Wi-Fi Enhanced Connectivity 146
Connecting to VPN 146
Using HTC One max as Mobile Hotspot 147
Sharing your mobile data connection by USB tethering 148
Wireless sharing
Turning Bluetooth on or off 149
Connecting a Bluetooth headset 149
Unpairing from a Bluetooth device 150
Receiving files using Bluetooth 150
Using NFC 151
Settings and security
Airplane mode 153
Do not disturb mode 153
Scheduling when to turn data connection off 154
Automatic screen rotation 155
Setting when to turn off the screen 155
Screen brightness 155
Changing the display font 155
Touch sounds and vibration 156
Changing the display language 156
Accessibility settings 156
5 Contents

Turning Magnification gestures on or off 157
Installing a digital certificate 157
Disabling an app 157
Assigning a PIN to the micro SIM card 157
Lock screen notifications 158
Hiding the caller from the lock screen 158
Setting a screen lock 159
Setting up face unlock 159
Bypassing the lock screen 159
Navigating HTC One max with TalkBack 160
Trademarks and copyrights
Index
6 Contents

IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this unique device are
provided by various device manufacturers, operating system, software and application developers
(e.g. Google®, Motorola®, Microsoft®, Research in Motion®). If you use, link to or download such a
service, or an application such as a non-Verizon Wireless location based GPS-type service, chat
room, marketplace or social network from this device, you should carefully review the terms of such
service or application. If you use any of these non-Verizon Wireless services or applications,
personal information you submit may be read, collected, or used by the service or application
provider and/or other users of those forums.
Verizon Wireless is not responsible for your use of those applications or information you choose to
submit or share with others. Specific terms and conditions, terms of use, and privacy policies apply
to those applications and services. Please review carefully any and all terms and conditions
applicable to those applications and services including those related to any location-based services
for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and certain other specifically
identified terms govern your use of any Verizon Wireless products and services.
7 IMPORTANT CUSTOMER INFORMATION

Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
8 Conventions used in this guide

Important RF Notice
This device was tested for compliance with the applicable FCC and Industry Canada
specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical
body-worn operations. To ensure that RF exposure levels remain at or below the tested
levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation
distance of 1.0 cm between your body and the device, with either the front or back of the
device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure
compliance with applicable SAR limits and their use should be avoided.
9 Important RF Notice

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your phone, including personal information.
10 Important note on recoverable data

Unboxing
HTC One max
Front panel
1. BACK
2. USB connector
3. HOME
4. Dual speakers
5. POWER
6. VOLUME
7. Front camera
8. 3.5mm headset jack
9. IR SENSOR
10. Proximity sensor
11. Notification LED
12. Back cover lock
You need a 4G/LTE™plan to use the 4G/LTE network of Verizon Wireless for voice calls and
data services. Check with Verizon Wireless for details.
If you want to use a case or screen protector, please don't cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC One max through any Verizon Wireless
store or online at www.verizonwireless.com.
11 Unboxing

Back panel
1. LED flash
2. Main camera
3. Fingerprint scanner
4. Back cover
5. NFC touch point
Back cover
Removing the back cover
1. Securely hold HTC One max facing down.
2. Slide the back cover lock down, and then lift the back cover from the side.
12 Unboxing

Replacing the back cover
1. Align the back cover to the left side of the card slot compartment, and then insert the tabs
into the slots on the left.
2. Press the corners on the right side to close the back cover.
13 Unboxing

3. To make sure that there are no gaps on any side, while still pressing the top corner, slide your
finger from the bottom corner to the top corner. Slide your finger across the top and bottom
sides as well.
4. Press again on the right side to secure the cover into place, and then slide the lock all the way
to the closed position.
14 Unboxing

Your Verizon Wireless SIM card
Use your Verizon Wireless SIM card to make and receive calls, text, and email messages and surf the
Web while traveling outside of the U.S. in supported destinations.
Your SIM (Subscriber Identity Module) card stores your phone number and other important
information. Do not bend or scratch your SIM card. Avoid exposing it to static electricity, water
or dirt. If your SIM card is lost or damaged while in the U.S., please dial *611 from your Verizon
Wireless device or 1-800-922-0204 from any phone to speak with a Customer Service
Representative. From outside of the U.S., please refer to the Verizon Wireless Global Support
Guide, welcome letter and calling card that came with your device. This will enable you to make
calls toll free from landlines in most countries where we offer Global Phone service.
Inserting the micro SIM card
Use a standard micro SIM only. Inserting a smaller size SIM, such as nano SIM with an adapter
or a modified SIM, may cause the card to not fit properly or damage the card slot.
1. Take the back cover off.
2. With the micro SIM card’s gold contacts facing down and its cut-off corner facing in, insert
the micro SIM card all the way into the micro SIM card slot.
3. Push the micro SIM card in until it clicks into place.
Removing the micro SIM card
Make sure to switch off HTC One max before removing your micro SIM card.
1. Take the back cover off.
2. Push the micro SIM card in to eject it from its slot, and remove it.
15 Unboxing

Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
§Moving apps to the storage card doesn't back up the apps. If you do a factory reset, your phone
loses the apps. You'll need to reinstall them.
§When you remove the storage card and insert it in another phone, the apps on the storage card
won't be installed automatically to the other phone. You'll need to reinstall them.
Inserting the storage card
1. Take the back cover off.
2. Insert the microSD™card into the storage card slot with its gold contacts facing down and
push it into place.
Unmounting the storage card
When you need to remove the storage card while HTC One max is on, unmount the storage card first
to prevent corrupting or damaging the files in the storage card.
1. Go to Settings, and then tap Storage.
2. Tap Unmount SD card.
Removing the storage card
1. Take the back cover off.
2. Slide the storage card out from its slot.
16 Unboxing

Charging the battery
Before you turn on and start using HTC One max, it is recommended that you charge the battery.
Use only the adapter and the USB cable that came with HTC One max to charge the battery.
When the battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§When you're using the Internet and charging the battery, HTC One max may become warmer.
This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC One max vibrates.
When you turn on HTC One max for the first time, you’ll need to set it up.
17 Unboxing

Switching the power off
1. If the display is off, press the POWER button to turn it back on. If you've set up a lock screen,
you need to unlock it.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Want some quick guidance on your phone?
Check out the friendly walkthroughs and the FAQs in Tips & Help to learn how to use your phone.
§When you see a Tips & Help tile in HTC BlinkFeed™, just tap the tile to know more about the
tip.
§To open Tips & Help from the Home screen, tap > Help > Tips & Help
You can then browse by subject matter and topic. Or tap , and then enter what you want to
search for.
18 Unboxing

Phone setup and transfer
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, select how you want to set up
your new phone, and more.
If you have content from an old phone, you can choose to do a direct phone-to-phone transfer.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 132.
Transferring content from an Android phone
On your old Android™phone, download the HTC Transfer Tool and use it to transfer your content
to your new HTC phone. The types of locally stored content on your old phone that the tool can
transfer include contacts, messages, calendar events, web bookmarks, music, photos, and videos.
Some settings can also be transferred.
§You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
§If your old phone has Android version 2.1 or an earlier version, you need to use Bluetooth®
transfer. For details, see Transferring contacts from your old phone through Bluetooth on page
20.
1. Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android phone.
3. Tap Full transfer, and then tap Next.
4. Follow the steps shown on your new phone to download the HTC Transfer Tool from
Google Play™to your old phone, install it, and open the tool.
19 Phone setup and transfer

5. When you see a PIN on your old phone, make sure the same PIN also appears on your new
phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone is unable to connect to your
new phone. If this happens, tap Try another transfer method on your new phone to use
Bluetooth for transferring contacts from your old phone.
6. On your old phone, choose the types of content you want to transfer, and then tap Start or
Transfer.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Transferring content from an iPhone
If you have an iPhone®, it's fast and easy to transfer your contacts, messages, and other content
when you use HTC Sync Manager.
To find out how, see Transferring iPhone content and apps to your HTC phone on page 110.
If you only need to migrate your contacts, you can also use Bluetooth transfer. For details, see
Transferring contacts from your old phone through Bluetooth on page 20.
Transferring contacts from your old phone through
Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version 2.1 (or earlier
version), or other types of phones. Depending on the capabilities of your old phone, you may be able
to transfer not only contacts but also other data such as calendar events and text messages to your
new HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. Go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phone types. If you
chose to transfer from an Android phone, tap Quick transfer.
3. Choose your old phone's name and model.
4. On your old phone, turn Bluetooth on and set it to discoverable mode.
5. Follow the onscreen instructions on your old and new phones to pair them and start the data
transfer.
20 Phone setup and transfer