Htek UCV Series User manual

Notices Information
1
Htek Smart Phones UCVXX
Series
User Manual
Version 5.42.1.6.0
May. 2023

Notices Information
2
Notices Information
Copyright
Copyright © 2023 Nanjing Hanlong Technology CO., LTD.All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the rights to modify and copy this
document at any time. And all the illustrations and text in this document are copyright
protected. Therefore, no parts of this document may be used or reproduced, transmitted
by the third parties for any purposes without the express written permission of Nanjing
Hanlong Technology CO., LTD.
When this document is made available on www.htek.com, Nanjing Hanlong Technology
Co., LTD. gives its right to download and print copies of this content only for private use
as a user manual. No parts shall have the right to alter, modify or use as commercial
means without prior written permission from Nanjing Hanlong Technology Co., LTD.
Safety Instructions
⚫To use the Phone, please follow the instructions in this user manual.
⚫Use the power adapter supplied with your phone. Other power adapters may
damage the phone.
⚫This phone is only for indoor use.And also avoid in high humidity, water and some
other liquids.
⚫Do not use the phone during thunderstorms.
⚫CE
⚫FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a
result of the presence of hazardous substances in electrical and electronic
equipment, end users of electrical and electronic equipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not
dispose of WEEE as unsorted municipal waste and have to collect such
WEEE separately.

Notices Information
3
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might
damage the surface or internal electronics of the phone.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
WARNING:Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
⚫Reorient or relocate the receiving antenna.
⚫Increase the separation between the equipment and receiver.
⚫Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
⚫Consult the dealer or an experienced radio/TV technician for help.
*RF warning for Mobile device:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance
20cm between the radiator & your body.

Table of Content
4
Table of Content
Notices Information..............................................................................................................2
Copyright ......................................................................................................................2
Safety Instructions........................................................................................................2
WEEE Warning.............................................................................................................2
Cleaning........................................................................................................................3
FCC Statement.............................................................................................................3
Table of Content...................................................................................................................4
Before You Begin...............................................................................................................11
Getting Started...................................................................................................................12
Packing List ................................................................................................................12
Phone Installation.......................................................................................................15
Hardware Components Preview.................................................................................16
Idle Screen..................................................................................................................21
Initialization Process...................................................................................................23
Status..........................................................................................................................23
Registration.................................................................................................................23
Getting Familiar with Your Phone......................................................................................25
Icon Preview...............................................................................................................25
LED and Icon Instruction............................................................................................27
Power Indicator LED...........................................................................................27
Line Icon (Line Key set as Line)..........................................................................27
BLF or BLF List Key Icon ( Line/Line Key set as BLF).......................................28
Shared Line Icon.................................................................................................29
User Interface.............................................................................................................29
Call Features......................................................................................................................31
Basic Call Features ....................................................................................................31
Place a Call.........................................................................................................31
Place a Video Call...............................................................................................32
Making multiple calls...........................................................................................32
Receive a Call.....................................................................................................33
End a Call............................................................................................................34
Incoming Call Show Mode ..................................................................................34
Redial a Call........................................................................................................34
Auto Answer........................................................................................................35
Call Hold/Resume ...............................................................................................35
Call Transfer........................................................................................................35
Call Conference...................................................................................................38
Call Forward........................................................................................................39
Call Return ..........................................................................................................41
Call Waiting Tone.................................................................................................41
Anonymous Call..................................................................................................42
Reject Anonymous Call.......................................................................................42

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Call Mute.............................................................................................................43
DND.....................................................................................................................43
Hot Line...............................................................................................................43
Auto Redial..........................................................................................................44
Screen Record ....................................................................................................44
Advanced Call Features.............................................................................................45
Call Pickup ..........................................................................................................45
Group Pickup.......................................................................................................45
Call Park..............................................................................................................45
Busy Lamp Field (BLF) .......................................................................................46
Smart BLF...........................................................................................................46
Visual Alert for BLF Pickup..................................................................................47
Audio Alert for BLF Pickup..................................................................................47
BLF List ...............................................................................................................48
Shared Line.........................................................................................................49
Intercom...............................................................................................................50
Intercom Barge....................................................................................................50
Voice Mail............................................................................................................50
Hot Desking.........................................................................................................51
Contacts.............................................................................................................................52
Local Contacts............................................................................................................52
Contact Groups...................................................................................................52
Managing the Local Contacts .............................................................................53
Moving a Local Contact to Blacklist....................................................................56
Searching for Contacts........................................................................................56
To import or export the contact list......................................................................56
Blacklist.......................................................................................................................58
Adding a Blacklist Contact ..................................................................................58
Viewing Blacklist Contacts..................................................................................58
Deleting Blacklist Contacts..................................................................................58
Moving a Blacklist Contact to the Local Contacts...............................................59
Remote Phonebook....................................................................................................59
LDAP Phonebook.......................................................................................................60
Recent Calls Setting..........................................................................................................62
Recent Calls ...............................................................................................................62
Audio Settings....................................................................................................................65
Ring Tone....................................................................................................................65
Volume........................................................................................................................67
Voice Mail Tone...........................................................................................................67
Play Hold Tone............................................................................................................67
Play Hold Tone Delay.................................................................................................68
Video Setting......................................................................................................................68
Video Active................................................................................................................68
Voice ..................................................................................................................................68

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Handfree AGC ............................................................................................................69
Volume Amplification ..................................................................................................69
Handset Send Volume ........................................................................................69
Headset Send Volume ........................................................................................70
Handfree Send Volume.......................................................................................71
Extra Loud...........................................................................................................71
Voice Mail Tone...........................................................................................................72
Play Hold Tone............................................................................................................72
Play Hold Tone Delay.................................................................................................73
Bluetooth............................................................................................................................73
How to Activate Bluetooth? ........................................................................................73
To activate Bluetooth via Phone interface:..........................................................73
How to scan the Bluetooth headset device on phone interface: ........................73
How to edit device information?.................................................................................74
How to edit device information on phone interface:............................................74
How to answer an incoming call?...............................................................................74
How to End Call?........................................................................................................74
Wi-Fi...................................................................................................................................74
How to Enable Wi-Fi feature?.............................................................................75
How to Connect Smart Phone to anAvailable Wireless Network? ....................75
How to Disconnect Wireless Network?...............................................................75
How to Disable Wi-Fi feature?............................................................................75
Function Key......................................................................................................................75
How to configure line keys .........................................................................................76
Line Keys....................................................................................................................77
Line......................................................................................................................77
Speed Dial...........................................................................................................77
BLF......................................................................................................................77
DTMF...................................................................................................................77
Prefix ...................................................................................................................78
Local Group.........................................................................................................78
XML Group..........................................................................................................78
LDAP...................................................................................................................78
XML Browser.......................................................................................................78
Network Directories.............................................................................................78
Conference..........................................................................................................79
Forward ...............................................................................................................79
Transfer...............................................................................................................79
Hold.....................................................................................................................79
DND.....................................................................................................................79
Redial ..................................................................................................................80
Record.................................................................................................................80
SMS.....................................................................................................................80
Group Listening...................................................................................................80

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Public Hold..........................................................................................................80
Private Hold.........................................................................................................81
Multicast Paging..................................................................................................81
Zero Touch...........................................................................................................83
Customizing Your Phone ...................................................................................................85
Administrator Password..............................................................................................85
Language....................................................................................................................85
Wallpaper....................................................................................................................86
Screen Saver..............................................................................................................87
Screen Time Out.........................................................................................................87
Power Saving..............................................................................................................88
Time and Date............................................................................................................88
LED Status Setting.....................................................................................................92
Key as Send ...............................................................................................................92
Dial Plan .....................................................................................................................93
Phone Lock.................................................................................................................95
Emergency Call...................................................................................................96
Action URL..................................................................................................................97
Settings..............................................................................................................................98
General Settings.........................................................................................................98
Dial-Now Timeout................................................................................................98
No Key Entry Timeout.........................................................................................99
Show Missed Calls..............................................................................................99
Auto Logout Time..............................................................................................100
Reboot in Talking...............................................................................................100
Redial Mode......................................................................................................100
Suppress DTMF Display...................................................................................101
Suppress DTMF Display Delay.........................................................................101
Check-Syn With Authenticate ...........................................................................101
Headset Mode...................................................................................................101
Network setting.........................................................................................................102
IPv4 ...................................................................................................................103
IPv6 ...................................................................................................................104
IPv4&IPv6..........................................................................................................105
Preference.........................................................................................................106
PC Port..............................................................................................................106
System setting..........................................................................................................107
Factory Reset....................................................................................................107
Pcap Feature.....................................................................................................107
System Log .......................................................................................................108
Upgrade.............................................................................................................108
Configuration File..............................................................................................110
Install/uninstall apps via auto provision............................................................. 111
Expansion module Settings......................................................................................112

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8
Connect to Expansion module..........................................................................112
System Application...........................................................................................................112
Manage applications and widgets............................................................................112
Modify widget size.............................................................................................113
Move application or widget................................................................................113
Remove widget..................................................................................................113
Create folder......................................................................................................113
Rename folder...................................................................................................114
File Management......................................................................................................114
View Files..........................................................................................................114
Move Files.........................................................................................................114
Copy Files..........................................................................................................114
Compressed Files .............................................................................................115
Rename Files....................................................................................................115
Delete Files .......................................................................................................115
Research Files ..................................................................................................116
Share files via Bluetooth ...................................................................................116
Gallery ......................................................................................................................116
View picture.......................................................................................................116
Edit picture ........................................................................................................117
Delete picture....................................................................................................117
Share picture via Bluetooth...............................................................................117
Set Wallpaper....................................................................................................118
Recorder...................................................................................................................118
Record...............................................................................................................118
Manage recording files......................................................................................118
Camera.....................................................................................................................118
Browser.....................................................................................................................119
Calculator..................................................................................................................119
Clock.........................................................................................................................119
Set alarm...........................................................................................................119
Set timer............................................................................................................119
Set Stopwatch...................................................................................................119
Optional Accessories with Your Phone............................................................................120
USB Camera.............................................................................................................120
Headsets...................................................................................................................120
Bluetooth Headset.............................................................................................120
EHS Headset.....................................................................................................120
Using Headsets.................................................................................................120
Expansion.................................................................................................................121
Set screensaver for Expansion.........................................................................121
Set Backlight Level for Expansion ....................................................................121
Set BLF value display for Expansion................................................................121
Set Exp key for Expansion................................................................................122

Table of Content
9
USB Button...............................................................................................................122

Table of Content
10
Revision History
Version Number
Revision Date
Revision Description
V5.42.1.3.1
2023.2.1
1. Add new IP phones
2. Add zero touch function
3. Add Install/uninstall apps via auto
provision function
4. Add smart BLF function
V5.42.1.6.0
2023.5.26
1. Add USB button function
2. Add Power Saving mode

Before You Begin
11
Before You Begin
This guide provides information you need to quickly use your new phone.
Firstly, verify with your system administrator that the IP network is ready for phone
configuration. Also, be sure to read the Quick Start Guide which can be found in your
phone package before you set up and use the phone.As you read this guide, keep in
mind that some features are only configurable by your system administrator or
determined by your phone environment.As a result, some features may not be enabled
or may be operated differently on your phone.Additionally, the examples and graphics in
this guide may not directly reflect what is displayed or is available on your phone screen.
This user guide contains information for the following HTEK products:
⚫UCV50 Smart IP Phones
⚫UCV52 Smart IP Phones
⚫UCV53 Smart IP Phones
⚫UCV10 Smart IP Phones
⚫UCV20 Smart IP Phones
⚫UCV20 Smart IP Phones

Getting Started
12
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone station
UCV50
UCV52
UCV53
UCV10

Getting Started
13
UCV20
2. The phone stand(UCV20)
3. Handset
4. Headset cord

Getting Started
14
5. Power adapter
6. Ethernet cable
7. Quick installation reference

Getting Started
15
Phone Installation
1. Attach the phone stand
2. Connect the Handset and optional Headset
3. Connect the Network and Power

Getting Started
16
Hardware Components Preview
UCV50
Item
Description
LCD Screen
To present all information about the date&time,
accounts, dsskey, messages, calls and other some
information.
Status Indicator
To indicate the power status
Shutter Switch
Adjust the shutter switch to block the camera
Camera
Labels automatically to identity their context-sensitive
features.
Camera Indicator LED
Show the status of the camera
Headset
To indicate that the phone is or not in Headset mode.
Mute
1. To mute the voice during the call (Red light).
2. To un-mute the call.
Speakerphone
Press this button to place a call in hands-free mode.
Volume down
To decrease the volume.
Volume up
To increase the volume.
Redial
To dial the previous dialed number.
To act as send key.
Transfer
To transfer a call to a third party.
To enable or disable forward feature during the idle
page.
Hold
To hold or to resume a call during a conversation.
Alphanumeric keypad
To enter the phone numbers, letters and so on.
Message
To indicator the New message, and press to read.
Video
To place a video call.

Getting Started
17
UCV52
Item
Description
LCD Screen
To present all information about the date&time,
accounts, dsskey, messages, calls and other some
information.
Status Indicator
To indicate the power status
Shutter Switch
Adjust the shutter switch to block the camera
Camera
Labels automatically to identity their context-sensitive
features.
Camera Indicator LED
Show the status of the camera
Headset
To indicate that the phone is or not in Headset mode.
Mute
1. To mute the voice during the call (Red light).
2. To un-mute the call.
Speakerphone
Press this button to place a call in hands-free mode.
Volume down
To decrease the volume.
Volume up
To increase the volume.
Teams
To open Teams after installing Team

Getting Started
18
UCV53
Item
Description
LCD Screen
To present all information about the date&time,
accounts, dsskey, messages, calls and other some
information.
Status Indicator
To indicate the power status
Shutter Switch
Adjust the shutter switch to block the camera
Camera
Labels automatically to identity their context-sensitive
features.
Camera Indicator LED
Show the status of the camera
Headset
To indicate that the phone is or not in Headset mode.
Mute
1. To mute the voice during the call (Red light).
2. To un-mute the call.
Speakerphone
Press this button to place a call in hands-free mode.
Volume down
To decrease the volume.
Volume up
To increase the volume.
Teams
To open Teams after installing Team

Getting Started
19
UCV10
Item
Description
LCD Screen
To present all information about the date&time,
accounts, dsskey, messages, calls and other some
information.
Status Indicator
To indicate the power status
Shutter Switch
Adjust the shutter switch to block the camera
Camera
Labels automatically to identity their context-sensitive
features.
Camera Indicator LED
Show the status of the camera
Headset
To indicate that the phone is or not in Headset mode.
Mute
1. To mute the voice during the call (Red light).
2. To un-mute the call.
Speakerphone
Press this button to place a call in hands-free mode.
Volume down
To decrease the volume.
Volume up
To increase the volume.
Redial
To dial the previous dialed number.
To act as send key.
Transfer
To transfer a call to a third party.
To enable or disable forward feature during the idle
page.
Hold
To hold or to resume a call during a conversation.
Alphanumeric keypad
To enter the phone numbers, letters and so on.
Message
To indicator the New message, and press to read.
Video
To place a video call.

Getting Started
20
UCV20
Item
Description
LCD Screen
To present all information about the date&time,
accounts, dsskey, messages, calls and other some
information.
Status Indicator
To indicate the power status
Headset
To indicate that the phone is or not in Headset mode.
Mute
1. To mute the voice during the call (Red light).
2. To un-mute the call.
Speakerphone
Press this button to place a call in hands-free mode.
Volume down
To decrease the volume.
Volume up
To increase the volume.
Redial
To dial the previous dialed number.
To act as send key.
Transfer
To transfer a call to a third party.
To enable or disable forward feature during the idle
page.
Hold
Tohold or to resume a call during a conversation.
Teams
To open Teams after installing Teams