Htek UCV Series User manual

Notices Information
1
Htek Smart Phones UCVXX
Series
User Manual
Version 5.42.1.0.X
May. 2022

Notices Information
2
Notices Information
Copyright
Copyright © 2022 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the rights to modify and copy this
document at any time. And all the illustrations and text in this document are copyright
protected. Therefore, no parts of this document may be used or reproduced, transmitted
by the third parties for any purposes without the express written permission of Nanjing
Hanlong Technology CO., LTD.
When this document is made available on www.htek.com, Nanjing Hanlong Technology
Co., LTD. gives its right to download and print copies of this content only for private use
as a user manual. No parts shall have the right to alter, modify or use as commercial
means without prior written permission from Nanjing Hanlong Technology Co., LTD.
Safety Instructions
To use the Phone, please follow the instructions in this user manual.
Use the power adapter supplied with your phone. Other power adapters may
damage the phone.
This phone is only for indoor use. And also avoid in high humidity, water and some
other liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a
result of the presence of hazardous substances in electrical and electronic
equipment, end users of electrical and electronic equipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not
dispose of WEEE as unsorted municipal waste and have to collect such
WEEE separately.

Notices Information
3
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might
damage the surface or internal electronics of the phone.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
WARNING: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
*RF warning for Mobile device:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance
20cm between the radiator & your body.

Table of Content
4
Table of Content
Notices Information ............................................................................................................... 2
Copyright ........................................................................................................................2
Safety Instructions ......................................................................................................... 2
WEEE Warning ..............................................................................................................2
Cleaning .........................................................................................................................3
FCC Statement .............................................................................................................. 3
Table of Content .................................................................................................................... 4
Before You Begin .................................................................................................................. 8
Getting Started ...................................................................................................................... 9
Packing List ....................................................................................................................9
Phone Installation ........................................................................................................ 12
Hardware Components Preview ................................................................................. 13
Idle Screen ...................................................................................................................15
Initialization Process ....................................................................................................17
Status ........................................................................................................................... 17
Registration ..................................................................................................................17
Getting Familiar with Your Phone ....................................................................................... 20
Icon Preview ................................................................................................................ 20
LED and Icon Instruction ............................................................................................. 22
Power Indicator LED ............................................................................................ 22
Line Icon (Line Key set as Line) .......................................................................... 22
BLF or BLF List Key Icon ( Line/Line Key set as BLF) ........................................22
Shared Line Icon .................................................................................................. 23
User Interface .............................................................................................................. 23
Call Features .......................................................................................................................24
Basic Call Features ..................................................................................................... 24
Place a Call .......................................................................................................... 24
Place a Video Call ................................................................................................ 26
End a Call ............................................................................................................. 26
Redial a Call ......................................................................................................... 26
Receive a Call ...................................................................................................... 27
Incoming Call Show Mode ................................................................................... 27
Auto Answer ......................................................................................................... 27
Call Hold/Resume ................................................................................................ 28
Call Transfer ......................................................................................................... 28
Call Conference ....................................................................................................31
Call Forward ......................................................................................................... 31
Call Return ............................................................................................................33
Call Waiting Tone ..................................................................................................34
Call Mute .............................................................................................................. 34
DND ...................................................................................................................... 35

Table of Content
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Hot Line ................................................................................................................ 35
Auto Redial ........................................................................................................... 36
Advanced Call Features .............................................................................................. 36
Call Pickup ............................................................................................................36
Group Pickup ........................................................................................................37
Call Park ............................................................................................................... 38
Busy Lamp Field (BLF) ........................................................................................ 39
Visual Alert for BLF Pickup .................................................................................. 39
Audio Alert for BLF Pickup ................................................................................... 40
BLF List .................................................................................................................41
Shared Line .......................................................................................................... 42
Intercom ................................................................................................................43
Intercom Barge .....................................................................................................44
Voice Mail ............................................................................................................. 44
Using the Hot Desking ......................................................................................... 46
Contacts .............................................................................................................................. 47
Local Contacts ............................................................................................................. 47
Contact Groups .................................................................................................... 47
Managing the Local Contacts ............................................................................. 48
Moving a Local Contact to Blacklist ....................................................................51
Searching for Contacts .........................................................................................51
To import or export the contact list .......................................................................52
Blacklist ........................................................................................................................53
Adding a Blacklist Contact ................................................................................... 53
Viewing Blacklist Contacts ................................................................................... 53
Deleting Blacklist Contacts .................................................................................. 53
Moving a Blacklist Contact to the Local Contacts ............................................... 54
Remote Phonebook .....................................................................................................55
LDAP Phonebook ........................................................................................................ 56
Recent Calls Setting ........................................................................................................... 58
Recent Calls ................................................................................................................ 58
Audio Settings ..................................................................................................................... 61
Ring Tone .....................................................................................................................61
Volume ......................................................................................................................... 63
Voice Mail Tone ............................................................................................................63
Play Hold Tone .............................................................................................................63
Play Hold Tone Delay .................................................................................................. 63
Voice ....................................................................................................................................64
Handfree AGC ............................................................................................................. 64
Volume Amplification ................................................................................................... 65
Handset Send Volume ......................................................................................... 65
Headset Send Volume ......................................................................................... 65
Handfree Send Volume ........................................................................................66
Extra Loud ............................................................................................................ 66

Table of Content
6
Bluetooth ............................................................................................................................. 67
How to Activate Bluetooth? ......................................................................................... 67
To activate Bluetooth via Phone interface: .......................................................... 67
How to scan the Bluetooth headset device on phone interface: .........................68
How to edit device information? .................................................................................. 68
How to edit device information on phone interface: ............................................ 68
How to answer an incoming call? ................................................................................68
How to adjust the earphone volume during a call? .................................................... 69
How to End Call? .........................................................................................................69
Wi-Fi .................................................................................................................................... 69
How to Enable Wi-Fi feature? ..............................................................................69
How to Connect Smart Phone to an Available Wireless Network? .....................69
How to Disconnect Wireless Network? ................................................................70
How to Disable Wi-Fi feature? ............................................................................. 70
Function Key ....................................................................................................................... 70
Line Keys ..................................................................................................................... 70
Line ....................................................................................................................... 70
Speed Dial ............................................................................................................ 71
BLF ....................................................................................................................... 72
DTMF ....................................................................................................................72
Prefix .....................................................................................................................73
Local Group ..........................................................................................................74
XML Group ........................................................................................................... 74
XML Browser ........................................................................................................ 75
Network Directories ..............................................................................................76
Conference ........................................................................................................... 77
Forward .................................................................................................................77
Transfer ................................................................................................................ 78
Hold ...................................................................................................................... 79
DND ...................................................................................................................... 79
Redial ....................................................................................................................80
Record .................................................................................................................. 81
Group Listening .................................................................................................... 81
Public Hold ........................................................................................................... 82
Private Hold ..........................................................................................................82
Multicast Paging ................................................................................................... 83
Customizing Your Phone .................................................................................................... 87
Administrator Password .............................................................................................. 87
Language ..................................................................................................................... 88
Wallpaper .....................................................................................................................88
Screen Saver ............................................................................................................... 89
Backlight ...................................................................................................................... 89
Time and Date ............................................................................................................. 90
LED Status Setting ...................................................................................................... 93

7
Key as Send ................................................................................................................ 93
Dial Plan .......................................................................................................................94
Phone Lock .................................................................................................................. 96
Emergency Call .................................................................................................... 97
Action URL ...................................................................................................................98
Settings ............................................................................................................................... 99
General Settings ..........................................................................................................99
Dial-Now Timeout .................................................................................................99
No Key Entry Timeout ........................................................................................ 100
Show Missed Calls .............................................................................................100
Auto Logout Time ............................................................................................... 101
Reboot in Talking ................................................................................................101
Redial Mode ....................................................................................................... 101
Suppress DTMF Display .................................................................................... 102
Headset Mode .................................................................................................... 102
Network setting ..........................................................................................................103
IPv4 .....................................................................................................................103
PC Port ............................................................................................................... 105
System setting ........................................................................................................... 105
Factory Reset ..................................................................................................... 105
Pcap Feature ......................................................................................................106
System Log .........................................................................................................106
Upgrade ..............................................................................................................107
Configuration File ............................................................................................... 109
Optional Accessories with Your Phone .............................................................................110
Headsets .................................................................................................................... 110
Bluetooth Headset ..............................................................................................110
Using Headsets .................................................................................................. 110

Before You Begin
8
Before You Begin
This guide provides information you need to quickly use your new phone.
Firstly, verify with your system administrator that the IP network is ready for phone
configuration. Also, be sure to read the Quick Start Guide which can be found in your
phone package before you set up and use the phone. As you read this guide, keep in
mind that some features are only configurable by your system administrator or
determined by your phone environment. As a result, some features may not be enabled
or may be operated differently on your phone. Additionally, the examples and graphics in
this guide may not directly reflect what is displayed or is available on your phone screen.
This user guide contains information for the following HTEK products:
UCV20 Smart IP Phones
UCV22 Smart IP Phones

Getting Started
9
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone station
UCV20

Getting Started
10
UCV22
2. The phone stand(UCV20)
3. Handset
4. Headset cord