Huawei eSpace 8850 User manual

eSpace 8850 Video Phone
V100R001C01SPC800
User Guide
Issue 08
Date 2014-08-25
HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written
consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the
customer. All or part of the products, services and features described in this document may not be within the
purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information,
and recommendations in this document are provided "AS IS" without warranties, guarantees or representations
of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://enterprise.huawei.com
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About This Document
Overview
This document covers the following information about eSpace 8850: overview, configuration,
usage, and common troubleshooting methods.
Intended Audience
This document is intended for: End users.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates an imminently hazardous situation which, if not
avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not
avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to
personal injury.
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Symbol Description
Calls attention to important information, best practices and
tips.
NOTE is used to address information not related to
personal injury, equipment damage, and environment
deterioration.
Change History
Changes between document issues are cumulative. The latest document issue contains all the
changes made in earlier issues.
Issue 08 (2014-08-25)
This issue is the eighth official release, and includes the following changes:
Chapter 5 IPT Features
Updated the description of Call forward.
Issue 07 (2014-06-04)
This issue is the seventh official release, and includes the following changes:
Chapter 3 Setting eSpace 8850
Added the description of DST.
Chapter 4 Phone Features
Added the description of auto answer.
Issue 06 (2013-10-30)
This issue is the sixth official release, and includes the following changes:
Chapter 3 Setting eSpace 8850
Added the description of DND.
Chapter 5 IPT Features
Updated the description of DND.
Issue 05 (2013-03-18)
This issue is the fifth official release, and includes the following changes:
Chapter 6 UC Features
Updated the description of corporate directory.
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Issue 04 (2013-02-04)
This issue is the fourth official release, and includes the following changes:
Chapter 8 Applications
Update the description of the calendar function.
Issue 03 (2012-11-24)
This issue is the third official release, and includes the following changes:
Chapter 6 UC Features
Added the description of linkage function in eSpace UC2.0 solution.
Issue 02 (2012-10-24)
This issue is the second official release, and includes the following changes:
Chapter 3 Setting eSpace 8850
Updated the description of call service.
Chapter 4 Phone Features
Added the description of IPT features.
Issue 01 (2012-09-25)
This issue is the first official release.
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Contents
About This Document.....................................................................................................................ii
1 Safety Precautions.........................................................................................................................1
2 Product Description......................................................................................................................4
2.1 Orientation......................................................................................................................................................................5
2.2 Features...........................................................................................................................................................................5
2.2.1 Novel Appearance and Structure.................................................................................................................................5
2.2.2 Multiple Services and Functions Available.................................................................................................................5
2.2.3 User-Friendly Man-Machine Interaction.....................................................................................................................6
2.3 Structure..........................................................................................................................................................................6
2.3.1 Appearance..................................................................................................................................................................6
2.3.2 Screen..........................................................................................................................................................................8
2.3.3 Cordless Handset (Sold Separately)..........................................................................................................................11
2.3.4 Inserting/Removing the Battery from the Cordless Handset (Sold Separately)........................................................13
2.3.5 Connecting to External Devices................................................................................................................................14
3 Setting eSpace 8850.....................................................................................................................16
3.1 Volume Control............................................................................................................................................................17
3.2 Screen...........................................................................................................................................................................17
3.2.1 Sleep..........................................................................................................................................................................17
3.2.2 Brightness..................................................................................................................................................................18
3.2.3 Screen Saver..............................................................................................................................................................18
3.2.4 Wallpaper...................................................................................................................................................................18
3.3 Date and Time..............................................................................................................................................................19
3.4 Language......................................................................................................................................................................20
3.5 Screen Calibration........................................................................................................................................................20
3.6 Phone Lock...................................................................................................................................................................21
3.7 Phone Info.....................................................................................................................................................................21
3.8 Cordless Handset..........................................................................................................................................................21
3.9 Call Service...................................................................................................................................................................22
3.9.1 Call Forwarding.........................................................................................................................................................22
3.9.2 Call Waiting...............................................................................................................................................................22
3.9.3 DND...........................................................................................................................................................................22
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3.9.4 ACB (for eSpace UC2.0 only)...................................................................................................................................22
3.9.5 Private Call (for eSpace UC2.0 only)........................................................................................................................23
3.10 Advanced Settings......................................................................................................................................................23
4 Phone Features.............................................................................................................................24
4.1 Login Registration........................................................................................................................................................25
4.1.1 Log In........................................................................................................................................................................25
4.1.2 Account and Line.......................................................................................................................................................25
4.2 Managing Contacts.......................................................................................................................................................27
4.2.1 Managing Favorites...................................................................................................................................................27
4.2.2 Contacts.....................................................................................................................................................................28
4.2.2.1 Finding a Contact....................................................................................................................................................28
4.2.2.2 Managing Contacts.................................................................................................................................................28
4.2.2.3 Managing Groups...................................................................................................................................................30
4.2.2.4 Viewing Storage Space...........................................................................................................................................31
4.2.2.5 Importing or Exporting Contacts............................................................................................................................31
4.3 Making a Call...............................................................................................................................................................32
4.3.1 Making a Call Using the Dialer.................................................................................................................................32
4.3.2 Making a Call by Selecting a Contact.......................................................................................................................33
4.3.2.1 Making a Call by Selecting Favorites ....................................................................................................................33
4.3.2.2 Making a Call on the Contacts Screen....................................................................................................................33
4.3.3 Making a Call on the Corporate Directory Screen....................................................................................................33
4.3.4 Making a Call from Call History...............................................................................................................................33
4.4 Answering or rejecting a Call.......................................................................................................................................34
4.4.1 Answering a Audio call.............................................................................................................................................34
4.4.2 Answering a Video call.............................................................................................................................................35
4.5 PSTN Calls...................................................................................................................................................................36
4.6 Performing Operations During a Call...........................................................................................................................36
4.6.1 Adjusting the Volume................................................................................................................................................37
4.6.2 Switching Between the Handset, Hands-free, and Headset Modes...........................................................................37
4.6.3 Opening or Closing the Dialer...................................................................................................................................38
4.6.4 Muting or Unmuting the Microphone.......................................................................................................................38
4.6.5 Playing Videos in Full Screen Mode.........................................................................................................................38
4.6.6 Switching Among Local Video, Remote Video, and PIP Modes.............................................................................38
4.6.7 Switching Between the Day and Night Modes..........................................................................................................39
4.6.8 Changing to Use the Cordless Handset (Sold Separately)........................................................................................39
4.6.9 Statistics.....................................................................................................................................................................39
4.7 Managing Call History.................................................................................................................................................40
4.7.1 Viewing Call History.................................................................................................................................................40
4.7.2 Viewing Missed Call Notifications...........................................................................................................................40
4.7.3 Deleting Call History.................................................................................................................................................40
4.7.4 Adding or Updating a Contact from Call History.....................................................................................................41
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4.8 Phone Lock...................................................................................................................................................................42
4.9 Text Entry Methods......................................................................................................................................................43
4.9.1 Handwriting Text Input.............................................................................................................................................43
4.9.2 Text Entry Method for Letters...................................................................................................................................44
4.9.3 Text Entry Method for Digits and Symbols..............................................................................................................45
4.9.4 Mini Keyboard...........................................................................................................................................................45
5 IPT Features..................................................................................................................................47
5.1 Call Forwarding............................................................................................................................................................48
5.2 Call Waiting..................................................................................................................................................................49
5.3 Call Hold.......................................................................................................................................................................49
5.4 Call Transfer.................................................................................................................................................................49
5.5 Local Conference..........................................................................................................................................................51
5.6 DND..............................................................................................................................................................................52
5.7 Advanced Secretary Service.........................................................................................................................................53
5.8 ACB (for eSpace UC2.0 only)......................................................................................................................................54
5.9 Voicemail......................................................................................................................................................................55
6 UC Features...................................................................................................................................56
6.1 Name and Department Display.....................................................................................................................................56
6.2 Profile Picture Display..................................................................................................................................................56
6.3 Corporate Directory......................................................................................................................................................57
6.4 Linkage.........................................................................................................................................................................58
7 Using the Cordless Handset (Sold Separately)......................................................................60
7.1 Getting to Know the Cordless Handset........................................................................................................................61
7.2 Setting the Cordless Handset........................................................................................................................................62
7.2.1 Setting the Ringtone and the Ringtone Volume........................................................................................................62
7.2.2 Setting the Key Tone.................................................................................................................................................62
7.2.3 Setting the Power-Off Tone.......................................................................................................................................63
7.2.4 Setting the Charging Tone.........................................................................................................................................63
7.2.5 Setting the Alarm.......................................................................................................................................................63
7.2.6 Setting the Sleep Mode..............................................................................................................................................63
7.2.7 Setting the Date Format.............................................................................................................................................64
7.2.8 Setting the Time Format............................................................................................................................................64
7.2.9 Adjusting the Display Contrast..................................................................................................................................64
7.2.10 Setting the Wallpaper..............................................................................................................................................64
7.2.11 Setting the Background Color.................................................................................................................................64
7.2.12 Setting the Handset Name.......................................................................................................................................65
7.2.13 Changing the Handset PIN......................................................................................................................................65
7.2.14 Setting the Auto Answer Function..........................................................................................................................65
7.2.15 Setting the Dialing Mode.........................................................................................................................................65
7.3 Managing Contacts.......................................................................................................................................................66
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7.4 Making a Call...............................................................................................................................................................66
7.5 Answering a Call..........................................................................................................................................................67
7.6 Performing Operations During a Call...........................................................................................................................67
7.7 Managing Call History.................................................................................................................................................68
7.7.1 Viewing Call History.................................................................................................................................................68
7.7.2 Viewing the Details of a Call Record........................................................................................................................68
7.7.3 Making a Call from Call History...............................................................................................................................68
7.7.4 Adding a Number in Call History as a Frequent Contact..........................................................................................68
7.7.5 Deleting Call Records................................................................................................................................................69
7.8 Entering Text................................................................................................................................................................69
8 Applications..................................................................................................................................70
8.1 My Files........................................................................................................................................................................71
8.2 Calendar........................................................................................................................................................................71
8.3 Browser.........................................................................................................................................................................71
8.4 Online Upgrade.............................................................................................................................................................73
8.5 Local Video..................................................................................................................................................................73
8.6 Album...........................................................................................................................................................................74
8.6.1 Getting to Know the Photo Frame.............................................................................................................................74
8.6.2 Viewing a Single Picture...........................................................................................................................................75
8.6.3 Viewing Pictures in Presentation Mode....................................................................................................................75
8.6.4 Setting Photo Frame-Related Parameters..................................................................................................................76
9 FAQ................................................................................................................................................77
9.1 How to view detailed product information?.................................................................................................................77
9.2 How to set the interface language?...............................................................................................................................77
9.3 How to change the default ring tone?...........................................................................................................................78
9.4 How to adjust the ring tone volume?............................................................................................................................78
9.5 How to set a blacklist?..................................................................................................................................................78
9.6 How to resume a held call?...........................................................................................................................................79
9.7 How to forward an incoming call to another device?...................................................................................................79
9.8 How to retrieve voice messages?..................................................................................................................................79
9.9 Why do I have to enter the password to awake the device from hibernation?.............................................................80
9.10 Why does the device not respond when I press the button on the bottom of the screen?..........................................80
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1 Safety Precautions
For safety purposes, read these safety precautions carefully and observe them during operation.
Basic Requirements
lKeep the device dry during storage, transportation, and operation.
lPrevent collision of the device during storage, transportation, and operation.
lDo not attempt to dismantle the device. In case of any fault, contact an authorized
maintenance center for assistance or repair.
lWithout prior written consent, no organization or individual is permitted to make any
change to the structure or safety and performance design of the device.
lWhile using the device, observe all applicable laws, directives and regulations, and respect
the legal rights of others.
Environment Requirements
lPlace the device in a well-ventilated place. Do not expose the device to direct sunlight.
lKeep the device clean, free of dust and stains.
lDo not place the device near a water source or in a damp area.
lPlace the device on a stable surface.
lDo not place any object on the top of the device. Reserve sufficient space around the device
for heat dissipation.
lDo not place the device on or near inflammable materials such as foam.
lKeep the device away from heat source or flames, such as radiators or candles.
lKeep the device away from any household appliances that generate strong magnetic or
electromagnetic fields, such as microwave ovens, refrigerators, or mobile phones.
Operation Requirements
lDo not allow children to play with the device or accessories. Swallowing the accessories
may be fatal.
lUse only accessories (such as the power adapter and the battery) provided or authorized
only by the manufacturer.
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lEnsure that the device does not get wet. If water gets into the device, disconnect the power
supply immediately and unplug all the cables connected to the device, such as the power
cable and the telephone cable, and then contact an authorized maintenance center.
lWhen installing the phone, comply with Limited Power Source (LPS) and local electric
security standards, and use the power supply of safety extra low voltage (SLEV).
lBefore connecting or disconnecting any cable, shut down the device and disconnect the
power supply.
lWhile connecting or disconnecting any cable, ensure that your hands are dry.
lDo not step on, pull, or bend any cable excessively; doing so may result in the cable may
be damaged, leading to device malfunction.
lDo not use old or damaged cables.
lKeep the power plug clean and dry, to prevent electric shock or dangerous situations.
lDuring lightning, disconnect the device from the power supply, and unplug all the cables
connected to the device, such as the power cable and the telephone cable, to avoid lightning
strike.
lIf the device is unused for a long time, disconnect the power supply and unplug the power
plug.
lIf smoke, sound, or smell is emitted from the device, stop using the device immediately,
disconnect the power supply, and unplug the power supply and other cables. Contact an
authorized maintenance center for advice and repair.
lMake sure that no objects (such as metal shavings) enter the device through the heat
dissipation vent or speaker.
lDo not scratch or abrade the shell of the device. Paint flakes shed may lead to skin allergies
or device malfunction. If the paint flakes shed drop into the device, a short circuit may
occur.
Cleaning Requirements
lBefore cleaning the device, stop using it, disconnect the power supply, and unplug all the
cables connected to the device, such as the power cable and the telephone cable.
lDo not clean the device exterior with any cleaning solution or cleanser spray. Use a piece
of soft cloth to clean the device shell.
Battery Usage Requirements
lUse only batteries provided or authorized by the manufacturer. Pay attention to the polarity
of the batteries while installing them.
lIf a battery does not fit in the device, do not apply force; doing so may lead the battery to
leak or explode.
lIf the device is not used for a long time, remove all the batteries.
lIf any battery leaks, emits smoke, or an abnormal smell, stop using it immediately.
lSelect the charger that matches with the battery. Otherwise, the device may be damaged.
lDo not throw the battery in fire.
lIf the battery fluid comes in contact with your skin or clothes, rinse with water immediately
and seek medical assistance.
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lIf the battery fluid goes into your eyes, do not rub your eyes. Rinse your eyes with water
immediately and seek medical assistance.
LCD Usage Requirements
lDo not expose the LCD to direct sunlight.
lDo not press, scratch, or damage the LCD; do not place heavy objects on top of it.
lDo not stare at the display screen for a long time. This may harm your eyes or blur your
vision.
LCD Cleaning Requirements
lAccording to the instructions given in the attached manual, use a piece of soft cloth to
remove dust from the surface of the LCD.
lDo not clean the screen with volatile solvent, such as alcohol, benzene or dilution agent.
Do not touch the screen with rubber or plastic material for a long time. This will deteriorate
the surface gloss of the LCD.
Environmental Protection
Do not dispose of the device and the accessories in a garbage can. Dispose of the device according
to the local regulations on disposing of packing materials, exhausted batteries and abandoned
devices, and support the recycling activity.
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2 Product Description
eSpace 8850 Video Phone
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2.1 Orientation
eSpace 8850 is a full-featured phone that features video call, user-friendly LCD touchscreen,
high definition (HD) video camera, and directory functions. By supporting the voice over IP
(VoIP) service, eSpace 8850 is the best choice for senior management personnel and enterprise
users.
2.2 Features
2.2.1 Novel Appearance and Structure
leSpace 8850 has an integrated, streamlined, and sleek appearance.
leSpace 8850 has a 7-inch full touchscreen with an adjustable inclination angle.
–The resolution of the touchscreen is up to 800 x 480 pixels.
–The vertical angle of the touchscreen can be angled from 0° to 35° by adjusting the
support to one of five preset positions.
lAn HD camera is provided.
–eSpace 8850 has a built-in HD camera.
–The built-in camera can rotate vertically between a 30° upward angle and a 90°
downward angle.
–The camera can be hidden.
2.2.2 Multiple Services and Functions Available
eSpace 8850 supports various broadband services.
lHigh-quality VoIP call
l0.3-megapixel camera that is used in video calls
lLinkage
You can operate eSpace 8850 on eSpace Desktop, such as making, answering, and ending
calls.
lCorporate directory
When the corporate directory is configured, you can query contact information about all
enterprise members on eSpace 8850.
lAlbum functions, you can view pictures stored in the local memory of eSpace 8850 or an
external storage device in presentation mode.
lDigital cordless handset
lLarge-capacity storage of contacts and call histories
–A maximum of 2000 entries can be saved to the contacts. Each contact can have up to
four numbers saved, such as home phone, office phone, mobile phone and other.
–Up to 20 groups can be created.
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–A maximum of 100 dialed numbers, 100 received calls, and 100 missed calls can be
stored.
–Contacts can be imported from or exported to external storage devices, such as Universal
Serial Bus (USB) storage drives or microSD cards.
lBroadband network access
2.2.3 User-Friendly Man-Machine Interaction
lFull touchscreen
lStylish user interface (UI) design
lSoft keyboard and handwriting text input
2.3 Structure
2.3.1 Appearance
Front Panel
Figure 2-1 Front panel
Table 2-1 Components on the front panel
No. Description
1Camera used for local video preview and video calls
2 Home button used to display the home screen
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No. Description
3Back button used to return to the previous screen
4 Navigation buttons
Includes four arrow buttons (up, down, left, and right) and one OK button
lArrow buttons used to highlight an item on the screen
lOK button used to confirm selected operation or option
5 Sleep button used to enter the sleep mode
6lMessage Waiting Indicator (MWI), which blinks blue when there is a new voice
message.
lSleep indicator, which is steady blue when the phone enters sleep state.
Rear and Side Panels
Figure 2-2 Rear and side panels
Table 2-2 Components on rear and side panels
No. Description
1Stylus used to select elements on the screen and input information
2 USB ports used to connect to USB devices
3
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No. Description
4Card slot for a microSD card
5 Power button, to power on or off eSpace 8850
6 Power adapter interface used to connect to power adapter
7 LAN interface used to connect to the LAN interface of a network access device
NOTICE
Do not connect the PC ports of two eSpace8850 phones directly with a network cable.
Otherwise, a network storm may occur. As a result, the entire network will be unavailable.
8 PC interface used to connect to the network interface of a computer
When a computer is connected to eSpace 8850 using this interface, eSpace 8850
functions as a hub in the network.
9 TEL port which is a PSTN port and is available only for 2.4 GHz phones.
10 Volume buttons used to adjust the volume of the sound you hear during a call or
the playing of audio-visual files
11 Stereo speaker
12 Support used to adjust the inclination angle of the base unit
13 Headset Port
2.3.2 Screen
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Figure 2-3 Home screen
Table 2-3 Components on the home screen
No. Description
1Voicemail
2 Call History
3 Corporate Directory
4 Contacts
5 Dialer
6 Home
7 Status bar
8 Favorites
9 Call Forwarding
10 DND
11 Settings
12 Applications
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No. Description
13 Date
14 Clock
15 Help
16 Line button
17 Line button LED
18 Deleting the Favorites
19 Adding the Favorites
Table 2-4 describes the icons in the status bar.
Table 2-4 Icons in the status bar
Icon Description
eSpace 8850 is not connected to the network.
eSpace 8850 is connecting to a network, or the connection times out.
A network cable is connected to eSpace 8850.
The IP address of eSpace 8850 conflicts with that of another device on
the network.
eSpace 8850 is being upgraded.
The DND function is enabled.
The Call Forwarding function is enabled.
The Linkage function is enabled.
An SD card is inserted.
A USB device is connected to the USB1 port.
A USB device is connected to the USB2 port.
There are completed downloads.
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Icon Description
There are ongoing downloads.
Voice output in hands-free mode.
Voice output in handset mode.
Voice output in headset mode.
Voice output in headset disconnection mode.
2.3.3 Cordless Handset (Sold Separately)
Figure 2-4 Front and rear panels
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