Huawei Maxis E5832 Installation guide

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
E5832 FAQ V1.1

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Content
Q1: Main Features of E5832: .................................................................................................................3
Q2: Hardware specifications of E5832: .................................................................................................3
Q3: Keys and indicators of E5832: ........................................................................................................5
Q4: Status of E5832’s LED indicators:..................................................................................................6
Q5: The client software cannot be installed automatically?...................................................................6
Q6: The client software runs very well but why can’t I log on to the web management page
192.168.1.1? ...........................................................................................................................................7
Q7: Establish WiFi connection between PC and E5832 ........................................................................9
Q8: How many dial-up mode does E5832 support？..........................................................................10
Q9: How can we enable WPS function? ..............................................................................................11
Q10: E5832’s signal is weak and cannot register to 3G network.........................................................11
Q11:E5832’s Wi-Fi signal is always weak ..........................................................................................12
Q12: I forget my Wi-Fi key and Web login password I can’t login my E5832...................................13
Q13: How can I reset the device？.......................................................................................................13
Q14: How long it may take to fully charge E5832 and how long E5832 can work by using the fully
charged battery?....................................................................................................................................14
Q15: What is the WIFI coverage? ........................................................................................................14
Q16: Could I configure different dial-up parameters (APN, Profile name, dial-up number) in client
software and web page?........................................................................................................................15
Q17: Why is the E5832 cannot connect to internet?............................................................................15
Q18: How can I play online game with PSP through E5832 WIFI?....................................................17
Q19: Which factors will influence the battery life? .............................................................................17
Q20: Why does the temperature of E5832 keep growing while I am using it for data service？........17
Q21: What should I do if the dialog box prompts failure after upgrade?.............................................18
Q22: How can I enter into forced downloading mode？.....................................................................19
! !

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Q1: Main Features of E5832:
A1:$
The$E5832$mainly$supports$the$following$features:$
E5832:$HSUPA/HSDPA/UMTS$2100/900MHz,$EDGE/GPRS/GSM$1900/1800/900/850$MHz$
Equalizer$
UMTS$2100/1900/900/850$MHZ$receive$diversity$
HSUPA$(UL)$data$service$of$up$to$5.76$Mbps$
HSDPA$(DL)$data$service$of$up$to$7.2$Mbps$
UMTS$PS$domain$data$service$of$up$to$384$kbps$
EDGE$packet$data$service$of$up$to$236.8$kbps$
GPRS$packet$data$service$of$up$to$85.6$kbps$
CS$domain$data$service$based$on$UMTS$and$GSM$
SMS$based$on$CS/PS$domain$of$GSM$and$WCDMA$
WiFi$and$WPS$
Built[in$DHCP$Server,$DNS$RELAY$and$NAT.$
Plug$and$play$(PnP)$
Personal$computer/Smart$card$(PC/SC)$Driver$
USB$Extension$Cable,$easy$to$connect$
Standard$mini$USB$interface$
Built[in$WCDMA$and$WLAN$high$gain$antenna$ $
External$main$diversity$antenna$interface$
Micro$Secure$Digital$Memory$(Micro$SD)$Card$
Sharing$the$micro$SD$card$on$WEB$page.$
Windows$Windows$XP/$Windows$Vista/$MAC$operating$system$(OS)$10.4$and$above$
Q2: Hardware specifications of E5832:
A2:$
Item!
Specifications!
Technical$standard$
WAN:$HSPA/UMTS/EDGE/GPRS/GSM$
WLAN:$IEEE$802.11b/g$
Operating$frequency$
HSPA/UMTS:$2100/1900/900MHz/850MHz$
EDGE/GPRS/GSM:$850/900/1800/1900MHz$
WLAN:$2.401GHz~2.482GHz$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Item!
Specifications!
Internal$memory$
128MB$Flash,$64MB$Memory$
Maximum$transmit$power$
WCDMA:$24$(+1/[3)$dBm$
WLAN$(Battery$mode):$ $
11b:$15＋/[3dBm$ $
11g:$15+/[3dBm$
WLAN$(Power$adapter$mode):$ $
11b:$0＋/[3dBm$ $
11g:$0+/[3dBm$
Receiver$sensitivity$
WCDMA:$[106dBm$
WLAN$802.11g:$[65dBm@54Mbps$
WLAN$802.11b:$[76dBm@11Mbps/[82dBm@1Mbps$
Maximum$power$
consumption$
3.5$W$
Power$supply$
AC:$100V~240V$
DC:$5V,$1A$
Battery$
Type:$Li$(Rechargeable)$
Capacity:$3.7V,$1500mAh$
Maximum$working$time:$4$hours$ $
Maximum$standby$time:$100$hours$
External$interfaces$
USB$interface:$Mini$USB$
Standard$micro$SD$card$interface$
SIM/USIM$card:$standard$6[pin$SIM$card$interface$
LED$
LED$indicators$
key[press$
power$switch,$WPS/WiFi$switch,$connect$key,$reset$key$
Antenna$
Built[in$GSM/WCDMA$main$diversity$antenna$
Built[in$WCDMA$diversity$antenna$
Built[in$WLAN$antenna$
External$main$diversity$antenna$interface$
Dimensions$
(D$×$W$×$H)$
95.5mm×48.6mm×14.1mm$
Weight$
about$90g$(including$the$battery)$
Temperature$
Operating:$–10$to$+40$
Storage:$–20$to$+70$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Item!
Specifications!
Humidity$
5%$to$95%$
Q3: Keys and indicators of E5832:
A3:$
$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Q4: Status of E5832’s LED indicators:
A4:$
Q5: The client software cannot be installed automatically?
A5:$ $
Generally,$E5832$client$software$will$be$installed$automatically$right$after$it$connected$to$computer.$ $
1.$Please$check$if$the$computer$OS$meets$one$of$the$following:$ $ $
(1) Windows$XP$/$Windows$Vista$/$Windows$7$
(2) Mac$OS$($10.5.0$above)$
2.$ Make$ sure$ E5832$is$ turned$ on.$ To$ turn$ on$ E5832,$ hold$ and$ press$ “Power$ Key$ ”$ for$ 3$
second.$If$E5832$is$out$of$battery$power,$please$charge$it$by$USB$cable$or$power$adapter.$
3.$ If$ the$ disk$ can’t$ run$ automatically,$ it$ may$ because$ that$ some$ software$ in$ computer$ forbids$ the$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
auto[run$function$of$the$disk,$and$we$need$to$run$the$disk$manually.$Click$the$icon$in$the$red$frame$
below.$Then$click$the$AutoRun.exe$file$to$finish$the$installation.$
Q6: The client software runs very well but why can’t I log on to the web
management page 192.168.1.1?
A6:$
Use$USB$cable$connect$to$PC:$
You$ should$ check$ if$ E5832$has$ been$ correctly$ recognized$ by$ your$ PC.$ Click$ $and$ find$ “My$
Computer”$ as$ .$ Right$ click$ “My$ Computer”$ select$ “Manage”$ to$open$ the$ “Computer$
Management”$Click$ “ ”.$ If$ E583C$ has$ been$ installed$ successfully,$ You$ would$ see$ two$
new$“com$port”,$“USB$Mass$Storage$Device”$and$“HUAWEI$Mobil$Connect$–$3G$Network$Card”$displayed$
in .
$
If$“HUAWEI$Mobil$Connect$–$ 3G$Network$Card”$shows ,$right$ click$it$then$select$“Uninstall”.$Re[load$
the$ network$ driver$ for$ E583C$ by$ right$ click ,$ then$ select$ “Scan$ for$ hardware$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
changes”.$
$
Use$WiFi$connect$to$PC:$
Double$click$ $ to$check$your$wireless$network$connection$on$windows$start$bar.$Make$sure$your$
device$is$connected$with$your$E5832$not$other$Wi[Fi$device.$
$
If$E5832$has$connected$to$PC$correctly,$please$check$the$Web$browser$settings$by$following$steps:$
1.$Open$Web$Browser$from$your$device$(ex.$Microsoft$Internet$Explorer).$Go$http://192.168.1.1$to$open$
E5832’s$Web$UI.$
2.$ If$ Web$ Browser$ failed$ to$ bring$ you$ to$ Web$ UI,$ click$ “Tool”$ from$ Browser$ then$ select$ “Internet$
Options”.$
$
$
Select$“Connections”$tab,$then$click$“LAN$settings”.$
$
$
For$the$“Local$Area$Network$(LAN)$Settings”$pop[up,$uncheck$the$top$three$check[boxes.$Then$click$“OK”$
to$apply$changes.$

Document Name: E5832 FAQ V1.1_maxis.pdf
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$
Refresh$the$Web$Browser$to$show$E5832$management$console$page.$
Q7: Establish WiFi connection between PC and E5832
A7:$ $
Please$follow$these$steps$to$set$up$your$WLAN$
1.$Enable$your$wireless$network$card$and$double$click$ $ icon$displayed$on$windows$start$bar$to$open$
“Choose$a$wireless$network”$dialog$
2.$Select$SSID$of$E5832$in$the$local$wireless$device$list$(The$WiFi$Key$and$the$SSID$can$be$found$on$a$label$
stick$inside$the$back$cover),$click$ $to$connect.$
$
3. Input$WiFi$Key$in$the$dialog$of$password$input$then$click$ $to$establish$connection$

Document Name: E5832 FAQ V1.1_maxis.pdf
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$
4. After$the$icon$of$wireless$network$card$turned$from$(status$of$acquiring$IP$address$)$into$
,your$PC$has$established$WiFi$connection$with$E5832$successfully,$enter$http://192.168.1.1$
in$web$browser$(ex.$IE)$to$visit$Web$UI$
Q8: How many dial-up mode does E5832 support？
A8:$
!E5832$support$3$dial[up$modes.$
1) Auto,$which$means$the$device$will$connect$to$internet$automatically$once$you$turn$it$on.$And$the$
connection$won’t$be$drop$though$there$is$no$data$transmission.$
2) On$demand,$E5832$will$connect$to$internet$automatically$based$on$the$user’s$dialing$request,$so$
users$only$need$to$start$their$IE$browser$,and$the$data$transmission$will$be$set$up.$However,$the$
connection$will$be$disabled$if$there$is$no$data$transmission$until$Max$Idle$time$(the$default$value$is$
10minutes.)$
3) Manually:$ $
a. Press$the$dial[up$key$
b. Click$the$connect$button$on$client$software$
c. Dial$through$web$management$page.$
$$$$$$$$$$$$$$
Note：When$ E5832$connected$ with$ PC$ through$ USB$ cable,$ the$ device$ only$ use$ Manual$ connection$
mode,$even$the$device$is$ configured$to$Auto$or$On$ demand$mode.$And$ the$ connection$mode$will$
recover$until$you$disconnect$the$USB$cable.$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Q9: How can we enable WPS function?
A9:$
$
$WPS$is$ another$ WIFI$ encryption$ method,$ when$ the$ device$ enter$ into$ WPS$ mode,$ your$ wireless$
network$ card,$ which$ supports$ WPS,$ can$ search$ E5832$through$ WPS$ and$ check$ the$ password$
automatically$ to$ connect$ with$ E5832.$ This$ encryption$ method$ is$ much$ safer$ than$ WIFI.$ To$ enable$
WPS$,you$should$firstly$enable$the$WIFI$function,$then$press$the$WIFI/WPS$ key$for$more$ than$5s，$
you$will$see$that$the$WIFI$indicator$go$out$for$2$or$3$seconds,$then$it$will$be$fast$blinking,$this$means$your$
device$has$already$entered$into$WPS$status.$
Q10: E5832’s signal is weak and cannot register to 3G network
A10:$
1. Please$check$local$network$condition,$check$whether$there$is$3G$network$which$provided$by$telecom$
operator$at$the$moment.$Ensure$you$are$not$in$some$close$environment.$(You$may$check$the$signal$
strengthen$by$the$icon$ $displayed$on$Web$UI$main$page)$
2.$ $Please$move$E5832$toward$to$window$to$get$better$signal.$
$
3.$ $If$the$network$condition$is$good$but$still$cannot$register,$please$try$to$reset$E5832$and$try$again.$
$
4.$ $Sometimes$E5832$will$be$rejected$by$the$operator$for$some$reasons.$Please$reset$E5832$and$check.$

Document Name: E5832 FAQ V1.1_maxis.pdf
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If$E5832$still$cannot$camp$on$the$network,$please$contact$with$your$device$provider.$
$
5.$ $Login$Web$UI$to$check$whether$E5832$has$been$set$to$GSM$only$mode.$If$your$E5832$has$been$set$to$
GSM$Only,$please$select$the$WCDMA$Prefer$option$in$the$drop$down$menu.$
Q11:E5832’s Wi-Fi signal is always weak
A11:$ $
1. When$E5832$using$it’s$battery$power,$ $ in$order$to$save$energy$for$longer$run[time$E5832$will$lower$
down$its$transmit$power$,so$Wi[Fi$signal$is$weaker$compare$with$powered$by$USB$or$power$adapter.$ $
Connect$E5832$to$power$adapter$or$with$USB$cable$to$a$running$computer’s$USB$port$will$enhance$
E5832’s$Wi[Fi$signal$strength.$
$
2.$ $Keep$E5832$at$least$3$to$6$feet$away$from$other$electrical$devices$which$may$create$RF$signal$and$
cause$interference$(for$example,$microwave$oven,$ TVs,$cordless/cellular$phones,$ baby$monitors$or$
wireless$speakers).$ $ If$you$needn’t$using$any$of$those$devices$when$you$want$to$connect$Internet,$
please$turn$it$off.$
$
2. Wi[Fi$covered$range$of$E5832$is$according$to$its$power$supply$mode$and$its$using$environment.$In$
Idea$clear$square$area$the$Wi[Fi$covered$range$of$E5832$as$showed$below:$
$
Use$power$adapter:$100m$(328ft)$
Use$USB$cable$connect:$20m$(66ft)$
Use$battery$supply:$10m$(33ft)$
$
$$$$In$ actual$ use$ Wi[Fi$ covered$ range$ maybe$ different$ from$ idea$ square$ area,$ it$ decided$ by$ the$
environment$ you$ use.$ The$ closer$ to$ E5832,$ the$ stronger$ Wi[Fi$ signal$ you$ get.$ And$ every$ obstacle$
(walls,$ceilings,$furniture)$between$your$device$and$E5832$may$decrease$Wi[Fi$signal$strength.$Move$
your$device$closer$to$E5832$can$avoid$obstacles$and$improve$Wi[Fi$signal.$
$
4.$ $Change$the$Wi[Fi$channel$to$fix$one$other$than$auto$(you$can$try$the$available$channel$one$by$one$
and$select$the$channel$with$best$signal$strength)$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Q12: I forget my Wi-Fi key and Web login password I can’t login my
E5832
A12:$
$If$you$forget$your$Web$login$password,$you$needn’t$to$worry.$Try$to$reset$your$E5832$as$following$step$ $
1. Hold$and$press$
CONNECT
$&$ key$at$least$5$seconds$
2. After$OLED$screen$is$off$then$lighten$on$again$E5832$start$reboot$progress$
3. When$E583X$has$boot$up,$all$the$settings$and$password$of$E5832$has$been$set$to$default$
Notice:$If$you$only$forget$your$WiFi$Key,$try$to$connect$your$E5832$with$USB$cable$then$login$Web$UI$set$
the$new$wifi$key$in$the$“WLAN$Basic$Setting”$page,$input$new$WIFI$key$directly$in$WPA$Pre$Shared$Key$
bar
Q13: How can I reset the device？
A13：$
There$are$two$ways$to$reset$E5832：$
Turn$on$the$device,$press$key$ $and$key$ $simultaneously$for$5s，the$reset$can$be$done$
Log$on$the$web$management$page,$click$Advanced$SettingsSystemRestore$Defaults$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Q14: How long it may take to fully charge E5832 and how long E5832 can
work by using the fully charged battery?
$ A14:$ $
1.$Maximum$time$to$full$charge$E5832$battery$
Device$off$charged$by$AC$charger:$3h$ $
Device$on$charged$by$AC$charger:$3.5h—$4h.$
Device$off$and$charged$by$USB$cable:$4h—$4.5h.$
Device$on$and$charged$by$USB$cable:$4.5h—$5h.$
$
2.$Maximum$working$time:$
Using$battery$and$WI[FI$enabled$(with$data$transmission):4hours.$
Using$battery$and$Wi[Fi$enabled$(without$data$transmission):15hours$
Using$battery$and$WI[FI$disabled$(standby$mode):100h$
Some$improper$use$will$influent$the$life$of$battery,$for$example:$used$under$high/low$temperature$
and$humid$environment,$leaving$battery$unused$for$long$time,$the$battery$be$charged$and$discharged$for$
too$many$times$
$$$The$environment$temperature$required$by$the$battery$is$[20oC[60oC$($the$ideal$ value$is$35oC)，the$
relative$humidity$is$5%[95%（the$ideal$value$is$55%）， the$battery$life$can$reach$18$months.$
Q15: What is the WIFI coverage?
A15:$
The$coverage$mentioned$below$is$under$idea$environment：$
1) If$E5832$connected$to$charger,$its$WIFI$coverage$can$reach$100m;$
2) If$E5832$connected$to$PC$with$USB,$its$WIFI$coverage$can$reach$20m;$
3) If$E5832$only$powered$by$battery,$its$WIFI$coverage$can$reach$10m.$

Document Name: E5832 FAQ V1.1_maxis.pdf
2012-2-20
Q16: Could I configure different dial-up parameters (APN, Profile name,
dial-up number) in client software and web page?
$ A16:$
$Yes.$The$profile$you$configured$in$client$will$be$saved$in$PC,$while$the$profile$which$configured$in$web$
page$will$be$saved$in$the$device,$
1.$If$you$dial$in$client$software$through$PC,$then$you$are$using$the$profile$which$configured$in$client.$
2.$If$you$dial$in$web$page,$then$you$are$using$the$profile$which$configured$in$web.$
3.$If$you$dial$by$the$“dial$key”$manually,$then$you$are$using$the$previous$profile.$
Q17: Why is the E5832 cannot connect to internet?
A17:$ $
There$are$several$possible$reasons：$
1.$Check$if$the$SIM$card$is$inserted$in$E5832$,$or$if$SIM$card$is$invalid.$A$third$possibility$is$there$is$PIN$
lock$written$to$device,$which$makes$E5832$can’t$register$any$network$and$certainly$the$connection$will$
be$failed.$
2.$There$is$no$signal$(the$signal$light$is$red)$or$the$signal$is$too$weak$(Signal$light$is$yellow),$then$E5832$
can’t$search$any$network,$so$the$connection$will$be$failed$or$you$can’t$even$build$up$a$connection.$
3.$Only$when$the$PPP$connection$mode$is$set$to$Manual$other$than$AUTO$or$On$demand,$will$the$dial$
key$be$effective.$

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$
4.$The$dial[up$parameters$are$configured$wrong.$

Document Name: E5832 FAQ V1.1_maxis.pdf
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Q18: How can I play online game with PSP through E5832 WIFI?
A18:$
!$E5832$makes$it$possible$for$PSP$to$surf$the$net$and$play$online$game$any$time$and$any$place$the$
players$want.$Open$the$menu$of$PSP,$choose$Network$settings$Basic$Mode,$then$search$for$the$SSID$of$
E5832$WIFI,$input$the$right$password$and$then$connect.$
Players$not$only$can$use$E5832$to$play$games$among$several$PSP,$but$also$can$play$games$between$
PSP$and$ PC.$If$we$ have$only$ one$PSP,$ one$E5832,$ and$ one$computer,$ we$ can$ connect$E5832$with$PSP$
through$WIFI$while$connecting$PC$through$USB$cable.$Then$the$PC$can$play$game$with$PSP.$
Q19: Which factors will influence the battery life?
A19:$
!Some$improper$use$can$influent$the$life$of$battery,$for$example:$high/low$temperature$and$humid$
environment,$leaving$battery$unused$for$long$time,$the$battery$be$charged$and$discharged$for$too$many$
times,$or$some$other$reasons$which$cause$the$damage$of$the$battery$itself.$
$$$The$environment$temperature$required$by$the$battery$is$[20oC[60oC$($the$ideal$value$is$35oC)，the$
relative$humidity$is$5%[95%（the$ideal$value$is$55%），the$battery$life$can$reach$18$months.$
Q20: Why does the temperature of E5832 keep growing while I am using it
for data service？
A20:$
Actually$this$is$a$quite$normal$phenomenon.$Continual$data$transmission$will$make$some$chipsets$
in$ the$ device$ keep$ emitting$ heat.$ This$ temperature$ problem$ will$ happen$ under$ these$ circumstances:$
Continual$ data$ service,$ the$ device$ is$ charging,$ the$ device$ is$ charging$ while$ data$ service$ or$ the$

Document Name: E5832 FAQ V1.1_maxis.pdf
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environment$temperature$is$too$high.$Customers$don’t$need$to$worry$about$the$temperature$because$
we$had$designed$the$high$temp$protection$function,$that$means,$when$the$device$temperature$is$up$to$
69,the$device$will$be$powered$off$automatically$to$protect$itself.$
Q21: What should I do if the dialog box prompts failure after upgrade?
A21:$
!First$ check$ the$ current$ version$ of$ E5832$from$ the$ client.$ Click$ ToolsDiagnosticsDevice.$ If$
current$version$is$ the$same$as$the$version$which$you$want$ to$ upgrade$to,$then$the$upgrade$is$actually$
successful.$Or$else$use$the$forced$downloading,$try$to$upgrade$again.$

Document Name: E5832 FAQ V1.1_maxis.pdf
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Q22: How can I enter into forced downloading mode？
A22:$
When$your$computer$can$not$“recognize”$E5832,$which$means$you$can’t$see$new$ports$or$new$
network$card$come$out$in$Device$Manager,$in$this$case,$you$can$use$forced$download$to$upgrade.$Turn$
off$the$device,$press$key ，meanwhile,$use$the$USB$cable$to$connect$the$E5832$with$PC.$Then$you$will$
see$that$the$battery$indicator$and$signal$indicator$both$light,$this$means$the$device$has$already$entered$

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forced$downloading$mode.$You$can$see$a$new$port$coming$out$in$device$manager,$double$click$the$host$
or$client$software,$and$you$can$start$the$upgrade.$After$upgrading,$please$reboot$the$device,$and$then$it$
can$work$normally.$