
Chapter 2 • Pointing antenna using the DAPT2
20 1039429-0001 Revision A
Troubleshooting
Theproceduresaboveoutlinesthebasicpointingprocess.ShouldtheDAPT2display
anerrormessageorifyoureceiveunexpectedresults,usetheinformationinTable1
belowtohelpyoudiagnoseandresolvetheproblem.Iffollowingtheprocedures
outlinedbelowdoesnotresolvetheproblem,contactInstallerSupport.
Table1:DAPT2displaymessages
Symptom Indication Corrective Action
Permanent
COMM
Startup
message
Satellitemodemisnotinpointingmode.
Advancebuttonwasbeenpressedbefore
submittingtheinstallationparameters.
AttheLUI,verifythatthesatellitemodem
isinpointingmode(refertoFigure6on
page14).Ifthesatellitemodemisnotin
pointingmode,repeatsteps
4‐10ofEnteringinstallationparameters
onpage11.IftheDAPT2doesnotdisplay
theSQFreading(SQF<>sqf)afterafew
seconds,pressAdvance.
Permanent
Logging
VoltMeas
message
CablesontheDAPT2arenotconnected
properly.
ReconnectthecablestotheDAPT2in
accordancewiththeconnectorlabelson
theDAPT2rearpanel.
Permanent
Switch IFL
Cable
message
TheSatellitemodemCableisconnectedtothe
LNBsideoftheDAPT2
ReconnectthecablestotheDAPT2in
accordancewiththeconnectorlabelson
theDAPT2rearpanel.
SQF does not
go higher
than 1
•Circularpolarizationsettingisincorrect.
•Installationparametersincorrect.
•NoRxcableconnectedbetweenDAPT2and
LNB,orbadcableused.
•SetthepolarizationtoLHCPorRHCPas
indicatedontheTerminalPointingInfo
screen(SettingforODUPolarization).
•GotoModify Installation
ParametersunderAdvanced
ConfigurationandStatisticsanduse
theInstallationReferenceSheettomake
theappropriatecorrections.
•Connect/replacetheRxcablebetween
DAPT2andLNB.
Low SQF
indication Incorrectinstallationparametersentered. Ifincorrectparameterswereentered,the
modemcouldbeinstalledinthewrong
downlinkcell.GotoModify Installation
ParametersunderAdvanced
ConfigurationandStatisticsandusethe
InstallationReferenceSheettomakethe
appropriatecorrections.
Find Sys
Status X Ifthesatellitemodementersthisphasebefore
pointingwascompleted,usetheBackbutton
toreturntoPointmode.
Inthisphase,youmustwaitforthesatellite
modemsatellitemodemtofinishatask.