Hughes HX90 User manual

HX90 Satellite Router
Installation Guide
11717 Exploration Lane, Germantown, MD 20876
Phone [phone] Fax [phone]
1039456-0001
Revision A
April 11, 2012

Copyright © 2012 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes Network
Systems, LLC. No part of this publication may be reproduced in any form or by any means
without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane,
Germantown, Maryland 20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and
completeness of the material in this document. Hughes Network Systems, LLC shall not be
liable for errors contained herein. The information in this document is subject to change
without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of merchantability and fitness for
a particular purpose.
Trademarks
Hughes, Hughes Network Systems, and HughesNet are trademarks of Hughes Network Systems,
LLC. All other trademarks are the property of their respective owners.

• Contents
1039456-0001 Revision A 3
Contents
Understanding safety alert messages. . . . . . . . . . . . . . . .7
Messages concerning personal injury . . . . . . . . . . . . . . . . . . . . . . 7
Messages concerning property damage . . . . . . . . . . . . . . . . . . 7
Safety symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Additional symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 1
Satellite router overview. . . . . . . . . . . . . . . . . . . . . . . . . .9
Scope of this installation guide . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Satellite router specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 10
LAN port configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2
Preparing for installation. . . . . . . . . . . . . . . . . . . . . . . . .11
Installation summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Items required for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Conducting a site survey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power supply information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Computer and networking requirements . . . . . . . . . . . . . . . . . . 17
Computer requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Networking and Internet browser requirements. . . . . . . . . . 18
Related components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
IFL cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hub or similar network device. . . . . . . . . . . . . . . . . . . . . . . . . 20
Instructions for related components. . . . . . . . . . . . . . . . . . . . 20
Chapter 3
Installing the satellite router . . . . . . . . . . . . . . . . . . . . .21
Prerequisites for installing the router . . . . . . . . . . . . . . . . . . . . . 21
Selecting the router installation location . . . . . . . . . . . . . . . . . . 21
Ventilation and heat sources . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Router operating position . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting the transmit and receive cables. . . . . . . . . . . . . . . . 23
Connecting the installer laptop to the router. . . . . . . . . . . . . . . 24
Connecting the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting an AC/DC power supply . . . . . . . . . . . . . . . . . . . 25
Connecting and assembling a DC/DC power supply . . . . . . . 26
Powering up the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

• Contents
41039456-0001 Revision A
AC/DC power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
DC/DC power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
LEDS on power-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 4
Commissioning the satellite router. . . . . . . . . . . . . . . . .29
Satellite-based commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Obtaining an IP address from the satellite router . . . . . . . . . 30
Verifying the Ethernet connection . . . . . . . . . . . . . . . . . . . . . 30
Uploading the sbc.cfg file to the satellite router . . . . . . . . . . 32
Entering commissioning parameters. . . . . . . . . . . . . . . . . . . . 34
Receive antenna pointing — Ka-band. . . . . . . . . . . . . . . . . . . 45
Receive antenna pointing — Ku-band. . . . . . . . . . . . . . . . . . . 49
Transmit antenna pointing — Ku-band. . . . . . . . . . . . . . . . . . 50
Registering the satellite router . . . . . . . . . . . . . . . . . . . . . . . . 52
Manual commissioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Entering parameters—manual commissioning . . . . . . . . . . . 58
Manually accessing the antenna pointing screens. . . . . . . . . . . 59
Software download-manual commissioning . . . . . . . . . . . . . 60
Chapter 5
Completing the installation . . . . . . . . . . . . . . . . . . . . . . .61
Confirming that the satellite router’s files are up to date. . . . . 61
Connecting the satellite router to the customer’s computer . . 63
Printing the System Information page . . . . . . . . . . . . . . . . . . . . 63
Creating a shortcut to the System Control Center . . . . . . . . . . . 64
Installation complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Chapter 6
System control center . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Accessing the System Control Center . . . . . . . . . . . . . . . . . . . . . 67
System Control Center home page . . . . . . . . . . . . . . . . . . . . . . . 67
Text links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Common features on System Control Center screens . . . . . . . . 70
Button links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Links in the left panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Small icon on System Control Center screens
(Advanced Pages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Status and information screens . . . . . . . . . . . . . . . . . . . . . . . . 74
Features a customer may not see . . . . . . . . . . . . . . . . . . . . . . . . 75
System Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Reception Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Examining receive status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Transmission Information page . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Examining transmit status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
System Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

• Contents
1039456-0001 Revision A 5
Help page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
System Control Center tools for troubleshooting . . . . . . . . . . . 84
Chapter 7
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
LAN port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Using LEDs for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chapter 8
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Important troubleshooting information . . . . . . . . . . . . . . . . . . . 89
Troubleshooting reference diagram . . . . . . . . . . . . . . . . . . . . . . 90
Troubleshooting common problems . . . . . . . . . . . . . . . . . . . . . . 91
Cannot access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Confirming that the satellite router is commissioned . . . . . . 91
Confirming the receive signal . . . . . . . . . . . . . . . . . . . . . . . . . 93
Confirming the transmit signal . . . . . . . . . . . . . . . . . . . . . . . . 93
Confirming that TCP Acceleration is operational . . . . . . . . . . 94
Confirming that Web Acceleration is operational . . . . . . . . . 95
Confirming NOC connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . 97
Confirming NOC connectivity (Static IP Address) . . . . . . . . . . 98
Confirming Internet connectivity. . . . . . . . . . . . . . . . . . . . . . . 99
Checking the DNS setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Checking for viruses and firewall issues . . . . . . . . . . . . . . . . 100
Cannot access the System Control Center . . . . . . . . . . . . . . . . 100
Satellite router connected directly to a computer. . . . . . . . 100
Satellite router connected to an Ethernet device . . . . . . . . 100
Using the front panel LEDs for troubleshooting. . . . . . . . . . . . 101
Power LED off and one or more LEDs flashing . . . . . . . . . . . 102
All LEDs flashing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
All LEDs off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Checking the Power LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Checking the LAN LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Problem with a connected device . . . . . . . . . . . . . . . . . . . . . . . 104
Transmit LED is off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Receive LED is off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
System LED is off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using the LAN port LEDs for troubleshooting. . . . . . . . . . . . . . 106
Orange LED and the front panel LAN LED are both off . . . . 107
Orange LED is on but the front panel LAN LED is not . . . . . 107
Troubleshooting other problems. . . . . . . . . . . . . . . . . . . . . . . . 107
Slow speed or intermittent operation. . . . . . . . . . . . . . . . . . 107
Viewing problem-related statistics . . . . . . . . . . . . . . . . . . . . . . 108
Checking for possible AC outlet problems . . . . . . . . . . . . . . . . 109

• Contents
61039456-0001 Revision A
Appendix A
LNB selection reference. . . . . . . . . . . . . . . . . . . . . . . . .111
Appendix B
Updating the router software . . . . . . . . . . . . . . . . . . . .113
Extracting files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Update instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Appendix C
Standards compliance . . . . . . . . . . . . . . . . . . . . . . . . . .115
Safety — Operating conditions for Canada. . . . . . . . . . . . . . . . 115
Repairs in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Electromagnetic interference (EMI) . . . . . . . . . . . . . . . . . . . . . 116
FCC Part 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Canada Class B warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
R&TTE (EU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Electromagnetic compatibility (EMC) . . . . . . . . . . . . . . . . . . . . 117
R&TTE (EU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
IPoS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Acronyms and abbreviations . . . . . . . . . . . . . . . . . . . . .119
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

• Understanding safety alert messages
1039456-0001 Revision A 7
Understanding safety alert messages
Safety alert messages call attention to potential safety hazards and tell you how to
avoid them. These messages are identified by the signal words DANGER, WARNING,
CAUTION, or NOTICE, as illustrated below. To avoid possible property damage,
personal injury, or in some cases possible death, read and comply with all safety alert
messages.
Messages concerning personal injury
The signal words DANGER, WARNING, and CAUTION indicate hazards that could
result in personal injury or in some cases death, as explained below. Each of these
signal words indicates the severity of the potential hazard.
DANGER indicates a potentially hazardous situation which, if not avoided, will
result in death or serious injury.
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, could
result in minor or moderate injury.
Messages concerning property damage
NOTICE is used for advisory messages concerning possible property damage,
product damage or malfunction, data loss, or other unwanted results—but not
personal injury.
DANGER
WARNING
CAUTION
NOTICE

• Understanding safety alert messages
81039456-0001 Revision A
Safety symbols
The generic safety alert symbol calls attention to a potential personal
injury hazard. It appears next to the DANGER, WARNING, and CAUTION signal words
as part of the signal word label. Other symbols may appear next to DANGER,
WARNING, or CAUTION to indicate a specific type of hazard (for example, fire or
electric shock). If other hazard symbols are used in this document they are identified
in this section.
Additional symbols
This document uses the following hazard symbols:
Indicates a safety message that concerns a potential
electric shock hazard.
Indicates a safety alert message that concerns a
potentially hazardous situation in which you could be
exposed to radio frequency (RF) energy.

Chapter 1 • Satellite router overview
1039456-0001 Revision A 9
Chapter 1
Satellite router overview
The HX90 satellite router connects to a satellite network to provide Internet or
intranet service or both to a host—typically a computer—or to multiple hosts on a
wired (Ethernet) or wireless LAN. The router has two Ethernet LAN ports so it can be
connected to one or two LAN subnets. The HX90 satellite router is designed to meet
the needs of enterprise business customers, small business users, and consumers.
The HX90 is an IP router, and so it eliminates the need for an external router. The
HX90 can be used in either a Ka-band or Ku-band bent-pipe satellite network. This
installation guide includes instructions for both Ka-band and Ku-band installations.
Figure 1: HX90 satellite router
Terminology
In this installation guide:
•Satellite router and router both refer to the HX90 satellite router.
•Installer Support refers to organizations that provide assistance to professional
installers of Hughes satellite equipment. If you do not know who provides your
support, contact your program manager.

Chapter 1 • Satellite router overview
10 1039456-0001 Revision A
Scope of this installation guide
This installation guide explains how to install, commission, activate, and
troubleshoot the HX90 satellite router. It also contains certain reference information
concerning operation of the satellite router, such as troubleshooting information.
Audience
This guide is intended to be used by professional installers. It may also be useful for:
•Trainers who train installers
•Call center operators who respond to customers’ calls
Satellite router specifications
Table 1: Specifications for the HX90 satellite router
Weight 1.6 lb (0.73 kg)
Height 8.0 inches (20.3 cm)
Width 1.6 inches (4.1 cm); 2.4 inches (6.1 cm) at base
Depth 9.0 inches (22.9 cm)
Operating temperature range 32°F to 122 °F (0°C to 50°C)
Above 5,000 ft (1,524 m) altitude, the maximum
temperature is reduced by 1°C per 1,000 ft (305 m).
Operating humidity range 5% to 90% non-condensing
Altitude Up to 15,000 ft (4,572 m)
Cooling method Convection
Protocol support TCP/IP (Transmission Control Protocol / Internet Protocol)
protocol suite
Supported frequency ranges Ka-band or Ku-band
Network interface ports Two RJ-45 Ethernet LAN ports supporting 10BaseT or
100BaseT operation
Power supplies and power requirements See Power supply information on page 15.
LAN port configuration
The satellite router’s two LAN ports support the following configurations:
•Dual port, single subnet – Only one LAN port is configured with an IP address at
the NOC, which means the router supports one subnet. This is the default
configuration.
•Dual port, independent subnet – Each LAN port is configured with a separate IP
address at the NOC, which means the router supports independent subnets.

Chapter 2 • Preparing for installation
1039456-0001 Revision A 11
Chapter 2
Preparing for installation
This section describes preparations for installing the satellite router and includes
information you should know before you begin. Review this information before you
install the satellite router, antenna assembly, antenna mount, or IFL cables. Refer also
to Installation summary on page 11.
To install the satellite router, you need the Installation Reference Sheet and
installation specification. These two documents contain parameters you need to
install the router and other installation information. The Installation Reference Sheet
is specific to a single installation site. The installation specification is
customer-specific; it applies to all terminal installations for a specific customer. From
your installation support web site, print the Installation Reference Sheet for your
installation site and the applicable installation specification. (To find the correct
installation specification, search for the customer’s name in the title.)
Installation summary
This guide explains how to install the HX90 satellite router. It includes limited
information about other satellite terminal components. The satellite router is the
small indoor unit. The satellite terminal includes the satellite router and the antenna,
radio assembly, and IFL cables, as shown in Figure 2.
Figure 2: Satellite router and related terminal components

Chapter 2 • Preparing for installation
12 1039456-0001 Revision A
This summary focuses on installation of the satellite router, but also includes some
information on related tasks such as antenna installation and pointing. The tasks
listed below are the main installation tasks, but these are not all of the installation
tasks.
Complete all steps in the order they are presented in this installation guide unless
you have a specific reason for doing them in a different order. In any case, make sure
all steps are completed. You must install the antenna before the satellite router can
be commissioned. Then you point the antenna as part of the router commissioning
procedure.
Details for the satellite router installation tasks are included in later chapters in this
guide.
Preparing for the installation
•Make sure you have all items required for installation, including the Installation
Reference Sheet and installation specification, all equipment to be installed, and
required tools for the outdoor equipment.
•Consumer installations only: Make sure the customer’s computer meets the
requirements listed in Computer and networking requirements on page 17.
•Conduct a site survey.
•Assemble and install the antenna and radio as instructed in the antenna
installation guide.
Installing the satellite router
•Connect the transmit and receive cables.
•Connect the router to the installer laptop.
•Connect the power supply.
•Power up the router and observe the LEDs to verify normal operation.
Commissioning the router and pointing the antenna
•Upload the sbc.cfg file (if you are instructed to upload it).
•Enter the antenna location and satellite and radio parameters.
•Point the antenna.
•Register the satellite router.
Completing the installation
•Confirm that all files are current.
•Connect the router to the customer’s computer.

Chapter 2 • Preparing for installation
1039456-0001 Revision A 13
Installation checklist
To help ensure a successful installation, pay careful attention to the items listed in
the checklist below as you install the satellite router, antenna, and IFL cables.
IFL cables
For specific cable information see Table 3 on page 20.
Use only Hughes-approved cables.
Do not exceed maximum length for the ODU type (1 W or 2 W), cable
type, and cable part number.
Do not exceed the cable bend radius.
Properly terminate cables.
Connectors and connections
Use only connector types approved for cable type used. Check all
connections for tightness.
Outdoors:
Make sure F connectors connected to the radio assembly are tightened
to 20 inch-lb torque.
Carefully follow waterproofing procedures, using dielectric grease and
Hughes-approved weatherproof tape.
Power source
Check AC power outlet for correct wiring
Before connecting the router power supply to the AC power source
(using a surge protector), use an AC outlet tester to verify that the outlet
is wired correctly. Wiring problems may include:
•Hot and neutral wires reversed
•Neutral and ground wires reversed
•Open ground (incomplete connection)
•Open neutral
If the outlet is wired improperly, notify the customer you are not permitted to
connect the system to a faulty outlet. Do not proceed with installation until a
properly wired outlet is provided.

Chapter 2 • Preparing for installation
14 1039456-0001 Revision A
Check neutral-ground (N-G) voltage
With a digital multimeter set to AC voltage, measure the voltage
between neutral and ground at the AC power outlet. If the N-G voltage
measures 2 VAC or greater, please advise the customer to have an
electrician evaluate the electrical power outlet. N-G voltages may have a
negative impact on the performance of electronic equipment.
Grounding (router, antenna, radio, and IFL)
Adhere to Hughes grounding requirements.
Use only approved ground wires, ground blocks, lugs, and clamps.
For detailed information refer to the appropriate FSB, as listed in Table 3 on page 20.
Items required for installation
To install the HX90 satellite router, you need:
•HX90 satellite router
•Power supply (provided in the shipping carton)
•Surge protector (recommended), provided by the customer
•Cat-5 Ethernet cable
•sbc.cfg file (if you are instructed to upload it)
•Installation Reference Sheet and installation specification (provided to the
installer)
Notes
sbc.cfg file — If needed, you can download the most current sbc.cfg file from your
installation support web site.
SAN and PIN or site ID — Identification numbers are required to register the satellite
router. Customers who purchased their system from a Hughes retail channel in the
United States or Canada receive an order confirmation e-mail containing their site
account number (SAN) and personal identification number (PIN). For enterprise
customers or customers outside the United States and Canada, you need a site ID to
register the router.
DC/DC power supply — If the site has a DC power source, it requires a DC/DC power
supply. See Table 2 on page 17. The installer must provide the wire required to
assemble the DC input power cable.

Chapter 2 • Preparing for installation
1039456-0001 Revision A 15
Additional equipment
•Antenna
•Hughes antenna pointing tool (DAPT for Ka-band, DAPT or OPI for Ku-band)
•IFL cables, cable connectors, and ground blocks
For more information on these items, see Related components on page 18.
No tools are required to install the router. For tools needed to install the antenna
mount and antenna and point the antenna, see:
•Antenna Site Preparation and Mount Installation Guide (1035678-0001)
•The installation guide for the antenna model you are installing
Conducting a site survey
Survey the customer site to confirm that the location meets the requirements for
installation of the satellite router. For complete site survey information, including site
requirements, see the Antenna Site Preparation and Mount Installation Guide
(1035678-0001).
The key site survey tasks related to installation of the satellite router are:
1. Make sure there is an unobstructed line of sight to the satellite specified on the
Installation Reference Sheet.
2. Review the Installation Reference Sheet for site-specific instructions and the
installation specification for customer-specific instructions.
Power supply information
See also Connecting the power supply on page 24.
The power supply is included in the satellite router shipping carton.
Figure 3: AC power supply for the HX90 satellite router
DC
power
cord
Power
supply
AC
power
cord

Chapter 2 • Preparing for installation
16 1039456-0001 Revision A
Before proceeding, make sure you have the correct power supply. Check the part
number on the power supply and refer to Figure 3.
•Always use the power supply provided with the satellite router. The router’s
performance may suffer if the wrong power supply is used.
•Connect the AC/DC power supply to a three-wire, grounded outlet with an
input of 110/240 VAC. A suitable surge protector is recommended to protect
the satellite router from possible damage due to power surges.
•Always connect the DC power cord to the HX90 rear panel before applying
power to the power supply. If you apply power to the power supply and
then connect the DC power cord, the satellite router may not perform
properly and could be damaged.
•Observe the power standards and requirements of the country where it is
installed.
If there is any reason to remove power from the satellite router, always unplug
the AC power cord from the power source (power outlet, power strip, or surge
protector). Do not remove the DC power cord from the router’s rear panel.
Doing so could result in an electrical shock or damage the router.
When you re-apply power to the router, plug the AC power cord into the power
source.
NOTICE
CAUTION

Chapter 2 • Preparing for installation
1039456-0001 Revision A 17
Table 2: Power supply specifications for the HX90 satellite router
Power supply type Electrical requirements
AC/DC (64 W) Input line voltage:
90 to 264 VAC, 2 A maximum
Input line frequency:
50 to 60 Hz AC
Rated power consumption: 64 W
AC/DC (80 W) Input line voltage:
90 to 264 VAC, 2 A maximum
Input line frequency:
50 to 60 Hz AC
Rated power consumption: 80 W
DC/DC (65 W) Input line voltage:
12 to 24 VDC, 10 A maximum
Rated power consumption: 65 W
All listed power supplies may be used with a 1 W or 2 W Ka-band or
Ku-band radio. All have a detachable power cord.
Computer and networking requirements
This section lists the requirements for the computer or other device, network, and
browser to be used with the satellite router.
Computer requirements
The HX90 satellite router can be used with any device that supports IP and has a
10/100 BaseT Ethernet LAN port. Typically, the router is connected to a customer’s
computer. However, the HX90 is self-hosted; it does not require a computer for any
of its functions.
Requirements for the computer to be used with the satellite router are the same for
the laptop computer you use to install the router and the customer’s computer that
will be connected to the router. In either case, the computer should meet the
minimum requirements specified by the computer operating system manufacturer
and the following networking and browser requirements.
Make sure the installer laptop is configured to support DHCP.
Note: The satellite router can be used with a Mac computer that meets these
requirements, but Mac computers are not supported as a tool for installing
the satellite router.

Chapter 2 • Preparing for installation
18 1039456-0001 Revision A
Networking and Internet browser requirements
•Ethernet port
•Ethernet NIC installed on at least one computer, 10/100 BaseT
•Ethernet cable (provided for consumer installations)
•A web browser such as Internet Explorer with proxy settings disabled
Connecting a network — If the customer wants to connect a network to the satellite
router, this requires an Ethernet hub or other such device. The customer must supply
and configure the hub and cables. Required IP address information is obtained during
commissioning.
Static IP address — The computer can be configured to use a static IP address if the
HughesNet service plan provides for one or more static IP addresses. If the computer
is configured to use a specific static IP address, disable DHCP.
Do not connect the power supply to the satellite router, or connect the power
supply to a power source until you are instructed to do so.
Related components
The satellite router is the indoor component of the satellite terminal. The terminal
also includes the (outdoor) antenna and IFL cables. This section presents information
on the outdoor components and other related equipment. For additional
information, see the applicable documents listed in Table 3 on page 20.
Antenna
You must assemble and install the antenna before you install the satellite router. You
point the antenna as part of the router commissioning process.
Only a trained professional installer should install the outdoor antenna
assembly. In the United States, the Federal Communications Commission (FCC)
requires professional installation and service of the antenna assembly because
it transmits radio frequency (RF) energy.
The HX90 satellite router can be used with a 0.74 m, 0.98 m, 1.2 m, or 1.8 m two-way
satellite antenna. The antenna assembly is shipped in a separate box.
The main source of information on the antenna is the antenna installation guide.
Each antenna model has its own installation guide. If you do not have the antenna
installation guide, find the required antenna model on the Installation Reference
CAUTION
CAUTION

Chapter 2 • Preparing for installation
1039456-0001 Revision A 19
Sheet or installation specification; then locate the installation guide for that model
on your installation support web site.
When you install the antenna assembly, read and follow all safety alerts and
instructions in the antenna installation guide and in the Antenna Site
Preparation and Mount Installation Guide (1035678-0001).
IFL cables
Before you can install the satellite router, you must route the coaxial IFL cables
between the indoor satellite router location and the antenna. Then you connect the
router and the antenna by connecting the IFL cable to both components.
The routing path of the IFL cables between the router and the antenna depends on
the building configuration. Guidelines for installing IFL cables are included in the
Antenna Site Preparation and Mount Installation Guide (1035678-0001).
Requirements for cables, connectors, and ground blocks
You must use approved cable types and connectors to connect the router to the
outdoor satellite antenna. For grounding, you must use approved ground blocks and
grounding connectors. For detailed specifications and information on these
components, see the documents listed in Table 3 on page 20.
The coaxial IFL cables and the ground block to which they are connected must meet
the grounding requirements specified in the following warning:
You must comply with applicable local codes and the grounding requirements in
Field Service Bulletin (FSB), HNS Broadband Requirements for RG-6 and RG-11
IFL Cable Connectors, Ground Blocks, and Ground Block Location
(FSB_050518_01). Improper grounding can result in electric shock injury,
property damage, and/or poor router performance.
Labeling the IFL cables
Label the receive and transmit IFL cables at the outdoor point-of-entry and at the
indoor location where the satellite router is installed as follows:
•Wrap a piece of red electrical tape around the receive cable, and mark SAT IN on
the tape.
•Wrap a piece of blue electrical tape around the transmit cable, and mark SAT
OUT on the tape.
NOTICE
WARNING

Chapter 2 • Preparing for installation
20 1039456-0001 Revision A
Hub or similar network device
If the satellite router is to be connected to a network, an Ethernet hub, router,
wireless base station, or other similar device is required. The customer must supply
and configure the network device, including required cables, according to the device
manufacturer’s documentation. Required IP address information is obtained during
router commissioning.
Instructions for related components
This installation guide covers only installation of the satellite router. For installation
instructions for other components, see Table 3 on page 20. You can view or
download these documents at https://dwayinstalls.hns.com/ (click Installer Login
Click Here!!)or your installation support web site. If you cannot log in, contact
Installer Support, or contact your program manager for access to these documents.
Table 3: Related installation documents
Component or topic Where to find instructions
Safety (all components)
Site survey
Site preparation
Antenna mounts
IFL
Antenna Site Preparation and Mount Installation Guide
(1035678-0001).
IFL cables (specifications, approved types,
maximum lengths)
For Ku-band installations: Field Service Bulletin (FSB), IFL Cable,
Approved List (with lengths) for DW7x00, DW60xx, and DW40xx
Domestic Installations (FSB 060316_01).
(IFL cable specifications in this FSB apply to HX90 Ka-band and Ku-band
installations.)
IFL cable connectors
Grounding
Ground blocks
Field Service Bulletin (FSB), HNS Broadband Requirements for RG-6
and RG-11 IFL Cable Connectors, Ground Blocks, and Ground Block
Location (FSB_050518_01).
Antenna, antenna pointing
Radio assembly
See the antenna installation guide for the specific antenna model you
are installing.
For Ka-band antennas, see also the Ka-Band Antenna Pointing Guide
for Bent-Pipe Satellite Networks (1038764-0001).
Antenna pointing for Ku-band antennas is covered in the antenna
installation guide.
For enterprise installations, also see and adhere to the customer-specific installation
specification.