Hunter Pacific Intercept II User manual

CEILING FAN MUST BE INSTALLED
BY A LICENSED ELECTRICIAN
(NO OTHER PERSONS SHOULD ATTEMPT TO INSTALL THIS FAN)
*After installation, electricians must tick off all items on the
quick checklist and fill out their details towards the back of this
Installation Manual
ELECTRICIANS - TO PROTECT YOUR CUSTOMER’S WARRANTY, PLEASE READ
PAGE 2 OF THIS BOOKLET PRIOR TO THE INSTALLATION OF THIS PRODUCT.
Installation and User Manual
Suitable for installation indoors and in indoor coastal areas.
The fan is suitable for installation in a pergola or outside in
a sheltered area protected from wind and rain.
Isolation switch and wall plate required. To suit the location and décor
these parts must be supplied by the installing electrician.
Warranty Procedure*
For online warranty bookings visit: www.hunterpacific.com.au (24hours, 7 days)
For technical advice call: 1300 360 280 (Monday to Friday from 9am to 5pm EST)
* Warranty only available within Australia
®

2
IMPORTANT INFORMATION
ELECTRICIANS MUST READ PRIOR TO INSTALLATION
1. Distributor and installer details and purchase receipts are essential for on-site warranty claims
and must be presented to repair personnel. A page towards the back of this manual has been
allocated to allow you to record these details.
2. Fans and fixed wiring products must only be installed by persons who are appropriately licensed
by the applicable State regulatory body. Therefore, to protect our repair personnel, on-site
warranty claims will not be accepted if products have been installed by unlicensed persons.
3. Damage caused by incorrect installation, force-majeure, electrical surges, lightning, power grid
fluctuations, water or by connection to alternative power supply sources (such as solar inverters,
etc.) is not eligible for warranty repair.
4. Blades must be replaced only as a complete set. Blades are supplied only as a pre-balanced set
and the replacement of individual blades may void the warranty by causing mechanical damage
to the motor, excessive noise or premature wear.
5. When products are installed in a location requiring special access equipment (such as
scaffolding or scissor lifts, etc) the cost of providing, installing and operating special access
equipment must be borne by the site owner.
6. “This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been giv-
en supervision or instruction concerning use of the appliance by a person responsible for their
safety. Children should be supervised to ensure that they do not play with the appliance.” (AS/
NZS 60335.1 C1.7.12)
DANGER: Contact with ceiling fan blades can cause serious injury or death.
To electricians and installers. The Australian Competition and Consumer Law 2010 mandates
consumer protection against defects or poor workmanship in provision of services (such as
installing a ceiling fan). To protect yourself and the consumer these instructions must be
followed. Failure to do so may result in the consumer making a claim against you for
consequential loss or damage.
7. A double pole isolation switch providing full disconnection of both fan and light must be fitted in
accordance with the wiring rules (AS/NZS 60335.1 C1.7.12.2).
For safety, and to protect your customers warranty, the following must be taken into
account when installing and operating the product(s):
IF THERE ARE ANY PROBLEMS WITH THE PRODUCT AT TIME OF
INSTALLATION THE INSTALLER MUST CONTACT THE TECHNICAL
ADVICE NUMBER 1300 360 280 BEFORE LEAVING THE JOB SITE.
PLEASE DO NOT REMOVE THE FAN FROM THE CEILING ONCE
INSTALLED UNLESS INSTRUCTED TO DO SO.
(a) DO NOT USE SOLID-STATE WALL CONTROLLERS. Neither leading nor lagging edge
controllers will give satisfactory performance. Wall controls must only be types approved
for use by Hunter Pacific International®.
(b) The fan, light and bracket must be earthed.
(c) Fan and light must be run from the same final circuit.
(d) Mounting bracket must be firmly screwed to a solid structure such as a concrete ceiling,
steel structure or timber framing. If additional bracing is added it must be firmly secured to
the rafters and not left floating on the ceiling. Special mounts, such as T-hooks, are
available for certain types of installation. DO NOT USE COUNTERSUNK SCREWS.
(e) After installation, fan blades must be at least 2.1 m (7 feet) above floor level.
(f) The use of these products by children and the infirm must be under supervision.

3
Installation &
User Manual
Parts List - Intercept® II without light
Part Qty Part Qty Part Qty
Hanger Bracket 1Down Rod Short Screw 2Wall Control Assembly
comprising of wall
switch, wall knob and
capacitor
1
Bracket Mounting Screw 2Motor Housing 1
Ball Joint 1Ceiling Canopy 1
Ball Joint Screw 1Ceiling Canopy Screws 2
Ball Joint Pin 1Blades 4
Down Rod
(26mm Diameter) 1Blade screws 12
Down Rod Pin Screw 1Base Plate 1
Hanger
Bracket
Ball Joint
Ceiling Canopy
Motor Housing
Blade
Screw
Blade
Base Plate
Ball Joint Screw
Down Rod
Down
Rod Pin
Screw
Down Rod Short Screw
Ceiling
Canopy Screw Bracket Mounting Screw
Wall
Control
Assembly
Ball Joint Pin
®

4
Parts List - Intercept® II with light (E27 Lamp Holders)
Part Qty Part Qty Part Qty
Hanger Bracket 1Ceiling Canopy 1Wall Control Assembly
comprising of wall
switch, wall knob and
capacitor
1
Bracket Mounting Screw 2Ceiling Canopy Screws 2
Ball Joint 1Motor Housing 1
Ball Joint Screw 1E27 Lamp Holders 2
Ball Joint Pin 1Blades 4
Down Rod
(26mm Diameter) 1Blade Screws 12
Down Rod Pin Screw 1Light Rim 1
Down Rod Short Screw 2Diffuser (Deep dish) 1
Bracket Mounting Screw
Blade
Screw
Blade
Hanger Bracket
Ball Joint
Light Rim
Diffuser
Motor Housing
Down Rod
E27 Lamp
Holders
Installation &
User Manual
Globe
(For Illustrative
purposes only.
Lamps not Supplied)
Ball Joint Screw
Down
Rod Pin
Screw
Ceiling Canopy
Down Rod Short Screw
Ceiling Canopy
Screws
Lamps not to exceed
40W each
Wall
Control
Assembly
Ball Joint Pin
®

5
Parts List - Intercept® II with CCT LED light (dimmable)
Part Qty Part Qty Part Qty
Hanger Bracket 1Ceiling Canopy 1Wall Control Assembly
comprising of wall
switch, wall knob and
capacitor
1
Bracket Mounting Screw 2Ceiling Canopy Screws 2
Ball Joint 1Motor Housing 1
Ball Joint Screw 1LED Plastic Cover 1
Ball Joint Pin 1Blades 4
Down Rod
(26mm Diameter) 1Blade Screws 12
Down Rod Pin Screw 1Light Rim 1
Down Rod Short Screw 2Diffuser (Shallow) 1
Blade
Screw
Blade
Hanger Bracket
Ball Joint
Light Rim
Diffuser
Motor Housing
Down Rod
Installation &
User Manual
LED
Plastic
Cover
Ball Joint Screw
Down Rod Pin Screw
Ceiling Canopy
Down Rod
Short
Screw
Ceiling Canopy
Screws Bracket Mounting Screw
Wall
Control
Assembly
Ball Joint Pin
WARNING: DO
NOT REMOVE LED
PLASTIC COVER.
ONLY QUALIFIED
ELECTRICIANS
CAN SERVICE THE
LED LAMP.
®

6
IMPORTANT INFORMATION
The table below contains information that can help you quickly identify the product you are
installing. If you have any difficulties installing our product we recommend you to call our
technical advice line on 1300 360 280 for advice.
CODE SIZE FAN MODEL NAME COLOUR
A2300 132cm, (52”) Intercept® II without light White
A2301 132cm, (52”) Intercept® II without light Brushed Aluminium
A2302 132cm, (52”) Intercept® II without light Matt Black
A2306 132cm, (52”) Intercept® II with light
(E27 Lamp Holders)* White
A2307 132cm, (52”) Intercept® II with light
(E27 Lamp Holders)* Brushed Aluminium
A2303 132cm, (52”) Intercept® II with light
(E27 Lamp Holders)* Matt Black
A2342 132cm, (52”) Intercept® II with light
(24W CCT LED dimmable) White
A2343 132cm, (52”) Intercept® II with light
(24W CCT LED dimmable) Brushed Aluminium
A2344 132cm, (52”) Intercept® II with light
(24W CCT LED dimmable) Matt Black
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
* Lamps for E27 Lamp Holders not supplied.
* Do not exceed maximum rated lamp capacities:
E27: 40W incandescent or 20W CFL/or LED (each lamp holder)
®

7
Installation Instructions
(Assembling the fan)
Fig. 3
Timber
Nogging
Hanger
Bracket
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
Ø25mm
Ø1-1/8”
Fig. 1
1
23
Fig. 4
Fig. 2
®

8
Wiring Instructions (with and without accessory light)
WARNING: To comply with AS/NZS 60335.1 an Isolation switch must
be fitted in series with the supply of this product.
Fig. 5
Installation Instructions
(Assembling the fan)
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
Fig. 6
1
2
3
Fig. 7
Wire colours indicative only.
Alternate colours marked with
their function.
®

9
Installation Instructions
(Assembling the fan)
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
Fig. 8
1
2
1
2
Direction fan will spin in REVERSE (Winter)
mode when viewed from underneath
Direction fan will spin in FWD (Summer)
mode when viewed from underneath
Fig. 9
Fig. 10
Reverse
Switch
Reverse
Switch
®

10
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
1
21
2
1
2
Fig. 11 Fig. 12
Fig. 13 Fig. 14
Fig. 15
LED light shown. Use same process
for E27 light.
3
This product uses real glass which can have sharp edges. Wear
gloves and eye protection when replacing lamps or glass.
Installation Instructions
Assembling the fan (CCT LED light shown)
1
2
WARNING: DO NOT REMOVE
LED PLASTIC COVER. ONLY
QUALIFIED ELECTRICIANS
CAN SERVICE THE LED LAMP.
®
WARNING: DO NOT OVER-TIGHTEN THE
GLASS OR IT WILL BE DIFFICULT TO
REMOVE. THE GLASS COVER CANNOT
FALL OFF IF IT IS SLIGHTLY LOOSE
BUT IT MAY RATTLE. TIGHTEN ONLY
ENOUGH TO PREVENT RATTLING.

11
Troubleshooting Tips for Installers - Light
• Light will not turn on - Make sure lamp has not blown and is properly fitted. Check all
light wires in the light kit, the terminal block in the canopy cover and the wall switch have
been connected correctly.
• Light is not responding to remote control- Make sure lamp has not blown. Check all
light wires in the light kit, the terminal block in the canopy cover and the remote receiver
have been connected correctly. Check dip switch settings in remote hand piece and re-
mote receiver correspond. Check hand piece battery.
• Light flickers or flashes - Check globe is secured properly. Check CFL or LED globes
are not defective, then recheck wiring. Flickering may be caused by ripple control sig-
nals from the power grid.
• NOTE: DO NOT USE CFL OR LED GLOBES WITH LIGHT DIMMERS OR DIMMING
REMOTE CONTROLS
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
Troubleshooting Tips for Owners - Light
Warning: Danger of electric shock. Do not remove any covers or parts except for diffuser
and light rim (to attach/remove blades or replace lamps).
If light not working check isolation switch is on and that the lamps not blown.
Warning: Switch off isolation switch before replacing lamps.
®
Colour Changing Technology
Introducing Hunter Pacific International’s latest Colour Changing Technology (CCT) LED, now
available for Intercept II 24W CCT LED. The benefit of this incredible technology is it enables you
to change the ambience of the room from Warm White (3000K) to Cool White (4000K) to Daylight
(6000K) at the flick of a light switch or a press of a button on a Hunter Pacific remote. CCT allows
you to also set the lighting mood for the room to retain this colour each time the light is switched
on.
CCT is a feature built into Intercept II 24W CCT LED light circuitry, designed to suit our busy life-
styles from cooling dinner, to relaxing in front of the TV, this Colour Changing Technology will
change your life at the press of a button.
Operation Instructions Without Remote Control
• Switch off the power to light
• Toggle the light switch on the wall to change the colour temperature between Warm White (3000K),
Cool White (4000K) or Daylight (6000K)
• Once desired colour temperature is selected operate light as per usual
Operation Instructions Using HPI Remote Control
• Press the Light On/Off button on the remote handpiece to change the Colour Temperature from
Warm White (3000K), Cool White (4000K) or Daylight (6000K).
• Once desired colour temperature is selected operate light as per usual (using the remote hand-
piece).

12
Installation Instructions
(Attaching an extension rod - Hunter Pacific rods to be used ONLY)
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
≥2.1m AU/NZ
1
2
3
4
56
1
2
3
4
51
2
Fig. 16
Fig. 17 Fig. 18
11mm
χØ6.5mm
Top
End
Fan
End
χ = Holes must
be in centre of rod
and drilled straight
through.Crooked
or offset holes will
cause the fan to
wobble.
®

13
Troubleshooting Tips for Installers - Fan
Fan will not start
• Check that the reversing switch is pushed into its Summer or Winter position.
• Check wire connections in the wall switch and terminal blocks, ensure all wires
are making proper contact.
• Check isolation switch is ‘on’.
Fan speed is not responding to the wall controller
• Check the speeds on the wall controller have been wired correctly and are
making proper contact. Grey = speed 1, Blue = speed 2, Yellow = speed 3.
• Check wires in the terminal block are connected properly, connection wires
should be stripped back at the connection point and unused wires should be
sealed and capped off.
• Check that the reversing switch is pushed into its Summer or Winter position.
Fan is not responding to the remote control (if fitted)
• Check for flat battery.
• Check handset programmed to receiver (refer remote control manual).
Fan is wobbling
• Check the ball joint slot is locked into the hanger bracket groove.
• Make sure blades are a matching set; the figures on matching sets of blades
should be identical with the numbers varying within 3 grams of each other.
• Check blade screws are tightened firmly.
• DO NOT use a power tool to tighten screws.
• Make sure bracket is tight against ceiling and the ceiling and the ceiling structure
are not moving.
• DO NOT use countersunk screws to hold bracket against ceiling. Countersunk
screws will make fan wobble (now or later) and allow the bracket to move.
Fan is noisy
• Check all screws and parts are secured firmly. Ensure there are no loose parts
moving inside the motor housing.
• Make sure the fan is installed with the supplied wall controller only, do not use
solid state controllers as they will cause unpleasant motor noises.
• Check ceiling bracket is secure. If ceiling canopy moves then the bracket or
ceiling is moving and screws loose, not into structure or of counter sunk type.
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
Warranty Procedure*
For online warranty bookings visit: www.hunterpacific.com.au (24hours, 7 days)
For technical advice call: 1300 360 280 (Monday to Friday from 9am to 5pm EST)
* Warranty only available within Australia
®

14
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
Installation &
User Manual
General Maintenance
Changing Remote Batteries: - Batteries used in Handsets will weaken over time and should
be replaced every 6 months. Batteries removed from the handset should be disposed of
properly and kept out of reach of children.
* Before maintenance ensure fan is switched off at the isolation switch or circuit breaker *
Cleaning the Motor Housings: - Motor housings should be regularly cleaned to avoid build
up of dust. Dust will attract moisture and condensation leading to corrosion. Use a soft,
damp (not wet) cloth to remove dust. Use only water and mild detergent. Spray cleaners
may damage coatings.
Cleaning the Blades: - Use a soft damp cloth to remove dirt from blades. Always dry blades
after cleaning. Blades should not be left damp or wet as this will damage blade finish or
cause corrosion. Use only water and mild detergent. Spray cleaners may damage coatings.
Always use soft cloths to clean blades and motor housings to avoid scratching painted and
plated finishes. Ideally your fan should be cleaned every 3 to 4 months.
If removing blades for cleaning then do so for each fan separately, do not mix blades from
different fans as this can upset the balance of the fan. Put blades back in the position they
came from.
Normal Wear and Tear: - Please note that a ceiling fan travels an enormous distance in the
course of its normal operation. Air is abrasive and suspended dust, high humidity and other
contamination will cause wear and tear of surfaces.
The use of fans under roofed decks and pergolas next to swimming pools and in coastal
areas will require increased maintenance due to the presence of chlorides (either as
common air borne salt spray or from compounds in pool chemicals)
The temperatures attained in the peak of a pitched deck or veranda roof can easily exceed
60-70°C and especially when coupled with chlorides this will increase maintenance
requirements. Even indoors in coastal areas the influx of warm, sea air can accelerate the
surface corrosion of metal parts. This can still happen a great many kilometres from the
sea.
When humidity is high and temperature drops moisture condenses on metal surfaces
including ceiling fans. The layer of moisture can be almost microscopic but it will affect the
surface by depositing a tiny layer of dissolved salts or airborne acidic compounds and thus
eventually leading to corrosion if the product is not properly and regularly cleaned. This
applies equally to indoor and outdoor fans.
LACK OF MAINTENANCE LEADING TO SURFACE CORROSION OR SIMILAR
DAMAGE IS NOT COVERED BY WARRANTY.
®

15
REVERSE (Winter) Mode
In REVERSE (Winter) mode your ceiling fan will spin the opposite direction. Air is drawn up the
centre of the fan, and pushed along the ceiling to circulate down to the living areas.
The REVERSE (Winter) mode can also be for air circulation in a poorly ventilated rooms.
The direction the fan will spin in REVERSE (Winter) when viewed from underneath will be
clockwise.
FORWARD (Summer) Mode
Ceiling fans are an environmentally smart choice to assist with cooling and warming your home.
In FORWARD (Summer) mode your ceiling fan will spin to push air down the centre of the fan
producing a cooling breeze.
The direction the fan will spin in FORWARD (Summer) when viewed from underneath will be anti-
clockwise.
FORWARD (Summer) and REVERSE (Winter) Modes Explained
Air is blown down,
producing a cool breeze
An upward airflow will push warm
air off the ceiling and circulate it
downwards
Direction fan will spin in FWD
(Summer) mode when viewed from
underneath
Direction fan will spin in REVERSE
(Winter) mode when viewed from
underneath
Installation &
User Manual
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
®

16
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.
Quick Checklist
1.
Ceiling fan is not installed using a solid-state wall controller. Neither leading
nor lagging edge controllers will give satisfactory performance. Wall controllers
must only be types approved for use by Hunter Pacific.
2. The fan, fan light assembly and bracket are earthed.
3. Fan, fan light and remote control receiver are run from the same final circuit via an
isolation switch.
4.
Mounting bracket must be firmly secured to a solid structure such as a concrete
ceiling, steel structure or timber framing. If additional bracing is added it must be
firmly secured to the rafters and not left floating on the ceiling. Special mounts,
such as T-hooks, are available for certain types of installation.
5. Counter sunk screws are not to be used to attach bracket to ceiling.
6. Fan blades are at least 2.1m (7feet) above floor level.
7. Check the fan is operating correctly on all speeds.
8. If light is installed. Check light is functioning properly.
9.
If remote control is installed. Check the fan (and light if installed) is responding to
the remote control correctly. (Non-dimming remote control to be used with
fluorescent and LED lamps).
10. Check electrician’s details have been recorded onto page 17 of this manual.
Electricians make sure everything on this checklist is ticked off before you leave the installation site.
If you have trouble installing our product please refer to the trouble shooting section on page 13 first
then phone the Technical Advice Line on 1300 360 280 (open 9am to 5pm EST). DO NOT uninstall
the fan unless asked to do so.
Installation &
User Manual
®

17
Please to fill out the product and purchase details
PRODUCT DETAILS
Qty Product Name Install Area Colour Fan Sweep (i.e.
48”, 52”, 54” etc)
PURCHASE DETAILS
Qty Product Name Purchase Place Purchase Date
PLEASE RETAIN THE PURCHASE RECEIPT FOR WARRANTY CLAIMS
Fill out the details below and keep this manual. You will need to present your product
information, installing electricians license number and proof of purchase for warranty
claims.
CUSTOMER DETAILS
Customer Name:
Installation Site Address:
INSTALLING ELECTRICIAN DETAILS
Electrical company and Electrician Name:
License No:
Telephone:
Mobile:
Install Date:
Installation &
User Manual
®
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is not approved by
HPI for use with its fans. DO NOT use solid state controllers. The use of unapproved controllers may
void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of the fan. If only one
blade is damaged you are still required to replace with a new set.

18
Attach receipt here.
Attach electricians invoice here.

19
Warranty Terms and Conditions
PLEASE RETAIN THE PURCHASE RECEIPT FOR WARRANTY CLAIMS
Manufacturer’s warranty covers defects in the product only. It does not cover defects within the fan
installation or improper maintenance. This warranty covers Australia only.
Warranty periods begin from the day of purchase from an authorised reseller or dealer.
Warranty on builder supplied and installed fans commences when fans are delivered to the builder
or contractor (which generally precedes hand over of the dwelling). Warranty periods are as follows:
3 years in-home warranty on all Hunter Pacific International AC and DC ceiling fans, including fans
with fully integrated light combinations and DC remote controls and receivers. This
warranty excludes cosmetic and corrosion damage (unless reported in the first three months).
3 years additional parts only warranty on the electric motor.
All non-integrated Hunter Pacific International light kits and AC remote control systems are
separately purchased accessory for AC ceiling fans and as such are covered by our accessory parts
warranty. 12 months In-Home warranty for the light kits and 2 years for the AC remote control
including 1 year In-Home warranty & 1 year Parts Only warranty from date of purchase.
1 year warranty applies when fan or relevant part is used in any non-domestic applications.
This statement is required by the Australian Consumer Law 2010: “Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.”
Please note carefully - If the product is found to be free of defects or the product is not
functioning properly as a result of faulty installation or lack of maintenance then Hunter
Pacific International Pty Ltd or its service agent reserve the right to charge a service fee to
rectify the reported problem.
Damage caused by incorrect installation, force-majeure, electrical surges, lightning, power grid
fluctuations, water or alternative power supply sources (such as solar inverters etc.) will not be
covered by warranty. This warranty does not cover the product being incorrectly used, physically
abused, accidentally damaged or not serviced in accordance with the maintenance instructions.
This product warranty excludes to the fullest extent possible under law any liability for
consequential loss or damages directly or indirectly resulting from a faulty ceiling fan or
accessory product that is not installed or maintained according to the installation instructions. When
installed, maintained and used according to the instructions such loss or damage can be easily
avoided or minimised.
Signals (ripple control) sent through the power grid by the electricity supplier for the control of other
devices may cause intermittent noises and do not occur as a result of a fault in the fan.
When ceiling fans are installed in a location requiring special equipment (such as scaffolding or
scissor lifts) the cost of providing such equipment must be borne by the site owner in case of
maintenance and repair and such costs should be considered when deciding on fan placement.
WHS regulations may prohibit technicians from attempting to access products installed above a
certain height without special measures in-place. It is the site owners responsibility to provide those
measures at their own cost or an on-site/in-home warranty service may be refused. The product will
need to be removed and reinstalled at the owners expense.

INTII-IUMv1.3
Warranty Procedure*
For online warranty bookings visit: www.hunterpacific.com.au (24hours, 7 days)
For technical advice call: 1300 360 280 (Monday to Friday from 9am to 5pm EST)
* Warranty only available within Australia
®