Hunter Pacific Majestic Palm User manual

1
Electrician
Installation Manual
Majestic Palm Ceiling Fan
CEILING FAN MUST BE INSTALLED
BY A LICENSED ELECTRICIAN
(NO OTHER PERSONS SHOULD ATTEMPT TO INSTALL THIS FAN)
*After installation electricians must tick off all items on the
quick checklist and fill out their details onto the back page of
the
National Warranty Line
1300 360 280
Monday to Friday from 9am to 5pm EST
Only available within Australia
Hunter Pacific International Pty Ltd, Building 8, 256 New Line Road, Dural NSW 2158 Australia
ABN :18 063 521 666
ELECTRICIANS - TO PROTECT YOUR CUSTOMER’S WARRANTY, PLEASE READ
PAGE 2 OF THIS BOOKLET PRIOR TO THE INSTALLATION OF THIS PRODUCT.

2
IMPORTANT INFORMATION
ELECTRICIANS MUST READ PRIOR TO INSTALLATION
1. Distributor and installer details and purchase receipts are essential for on-site warranty claims
and must be presented to repair personnel, make sure you record your details in the Fan Owner
Warranty and Operations Manual.
2. Fans and fixed wiring products must only be installed by persons who are appropriately licensed
by the applicable State regulatory body. Therefore, to protect our repair personnel, on-site
warranty claims will not be accepted if products have been installed by unlicensed persons.
3. Damage caused by incorrect installation, force-majeure, electrical surges, lightning, power grid
fluctuations, water or by connection to alternative power supply sources (such as solar inverters,
etc.) is not eligible for warranty repair.
4. Blades must be replaced only as a complete set. Blades are supplied only as a pre-balanced set
and the replacement of individual blades may void the warranty by causing mechanical damage
to the motor, excessive noise or premature wear.
5. When products are installed in a location requiring special access equipment (such as
scaffolding or scissor lifts, etc) the cost of providing, installing and operating special access
equipment must be borne by the site owner.
For safety, and to protect your customers warranty, the following must be taken into
account when installing and operating the product(s):
IF THERE ARE ANY PROBLEMS WITH THE PRODUCT AT TIME OF
INSTALLATION THE INSTALLER MUST CONTACT THE WARRANTY
HOT LINE NUMBER 1300 360 280. BEFORE LEAVING THE JOB
SITE. PLEASE DO NOT REMOVE THE FAN FROM THE CEILING
ONCE INSTALLED UNLESS INSTRUCTED TO DO SO.
Electrician
Installation Manual
Majestic Palm Ceiling Fan
(a) DO NOT USE SOLID-STATE WALL CONTROLLERS. Neither leading nor lagging edge
controllers will give satisfactory performance. Wall controls must only be types approved
for use by Hunter Pacific International.
(b) The fan, light and bracket must be earthed.
(c) Fan and light must be run from the same final circuit.
(d) Mounting bracket must be firmly screwed to a solid structure such as a concrete ceiling,
steel structure or timber framing. If additional bracing is added it must be firmly secured to
the rafters and not left floating on the ceiling. Special mounts, such as T-hooks, are
available for certain types of installation.
(e) After installation, fan blades must be at least 2.1 m (7 feet) above floor level.
(f) The use of these products by children and the infirm must be under supervision.

3
Electrician
Installation Manual
Majestic Palm Ceiling Fan
Parts List - Majestic Palm
Hanger Bracket
Hex Head Screw
Ball Joint
Canopy Cover
Motor Housing
Blade Screw
Blade
Blade Holder
Pull Cord
Assembly Kit
Blade Holder Washer & Screw
Motor Housing Cap
Blade Washer
*Please refer to the next page for the parts table.

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TICK CODE SIZE FAN MODEL NAME COLOUR
827 132cm, (52”) Majestic Palm Natural Palm
IMPORTANT INFORMATION
The table below contains information that can help you quickly identify the product you are
installing. If you have any difficulties installing our product, we recommend you to call our warranty
line on 1300 360 280 for advice.
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Electrician
Installation Manual
Majestic Palm Ceiling Fan
Part Qty Part Qty Qty
Blades 5 Blade Holders Washers 10 Motor Housing Cap 1
Blade Screws 15 Canopy Cover Screws 1 Hanger Bracket 1
Blade Holders 5 Canopy Cover 2 Hex Head Screw 2
Blade Holders Screws 10 Motor Housing 1
Ball Joint 1 15cm Down Rod 1 Down Rod Cotter Washer 1
Ball Joint Screw 1 Down Rod Cotter Pin 1 Down Rod Screws 2
Ball Joint Pin 1 Down Rod Cotter Key 1 (these parts come preassembled)
Pull cord Assembly Kit (comes preassembled - 1x pull cord assembly, 1x start up capacitor,
1x speed capacitor, 1x pull chain, 3x screws and 2x lights wires).
MAJESTIC PALM PARTS LIST TABLE
The parts table below lists the number of parts that make the up the fan. Please refer to this table to
check you have all the required parts to your fan.

5
STEP 3 (Fig. 3)
a) Hang the ball joint into the hanger bracket. Ensure the groove on the
hanger bracket is locked into the slot on the ball joint. (This is important
to ensure the fan will not wobble and the weight of the fan is supported).
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Installation Instructions
(Assembling the fan)
Electrician
Installation Manual
Majestic Palm Ceiling Fan
Fig. 2
STEP 2 (Fig. 2)
a) Drill hole in timber nogging to for wiring.
b) Secure the hanger bracket onto the timber
nogging, using the two hex head screws
provided. The timber nogging should be
supplied by the installing electrician and must
be supported between the two ceiling joists as
shown in the diagram above.
STEP 1 (Fig. 1)
ONLY PERFORM THIS STEP IF FAN WIRES HAVE
NOT BEEN FED THROUGH THE DOWN ROD.
a) Loosen the ball joint screw and remove the
ball joint pin to separate the down rod from
the ball joint.
b) Feed wires from motor housing up and
through the down rod.
c) Insert the cotter pin through the
connection collar and the down rod (avoid
pinching wires). Then lock the down rod using
the cotter key and washer. Secure down rod
with the two down rod screws provided.
d) Slip on canopy cover and refit the ball joint.
If an extension rod needs to be installed
please go to page 10.
Fig. 1
Ball Joint
Canopy
Cover
Cotter
Washer
Down Rod
Screw
Connection Collar
Cotter Key
Cotter
Pin
Motor
Housing Cap
Hanger
Bracket
Down Rod
Timber Nogging
Hex Head Screw
Hanger
Bracket
Fig. 3

6
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Installation Instructions
(Assembling the fan)
Electrician
Installation Manual
Majestic Palm Ceiling Fan
Fig. 4
Earth Wires
STEP 4 (Fig 4 & 5)
a) Connect wires from the fan with wires in
the ceiling via the terminal block on the
hanger bracket refer to figure 4 and 5.
b) Make sure earth wires are also connected.
c) Connect light wires (red/white) if a light
fitting is going to be used. (Cap seal light
wires if a light fitting is not going to be used).
Brown-Active Wire
Blue-Neutral Wire
Green-Earth Wire
Blue-Neutral Wire
Brown Active Wire
Red/White for Light
Brown for Fan
Fan Motor
Light Active Brown
Light Fitting
Wiring Instructions (with and without accessory light)
Light Controlled from Wall Controller
and Fan Controlled by Pull Cord (Fig. 5)
Switch Wire
Brown
Blue
Earth Wires
Red/White

7
STEP 7 (Fig 8)
a) Attach blade holders to the motor housing
(blades should already be attached).
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Installation Instructions
(Assembling the fan )
Electrician
Installation Manual
Majestic Palm Ceiling Fan
Blade Holder
Base of Motor Housing
Nine Pin Plug
Connectors.
Pull Cord Screw
STEP 5 (Fig 6)
a) Slide canopy cover up and over the hanger bracket.
b) Twist canopy cover as shown in diagram until the
screw holes can be seen.
c) Half loosen canopy cover screws.
d) Now twist canopy cover in the opposite direction to
the diagram and fully tighten the canopy covers screws,
this will stabilise the canopy cover.
Hanger
Bracket
Canopy Cover
Canopy Cover Screws
Fig. 6
Motor Housing Blade Holder Screw
Blade with Holder attached
STEP 6 (Fig 7)
a) Attach blades on to the blade holders as
shown in figure 7.
Fig. 7
Fig. 8
STEP 8 (Fig 9)
a) Unscrew the pull cord screws to
separate the pull cord assembly kit from
the motor housing. (If a light kit needs
to be installed please go to page 8).
b) Make sure the two ends of the nine
pin plug are connected together and the
colours on the plugs are corresponding.
c) Use pull cord screws to re-secure the
pull cord assembly kit to the motor
housing.
d) Attach the pull cord handle to the pull
cord chain.
Fig. 9
Pull Cord
Assembly Kit
Blade Screw
& Washer

8
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Installation Instructions
(Attaching an accessory light kit)
Electrician
Installation Manual
Majestic Palm Ceiling Fan
STEP 1 (Fig. 10)
a) Use your thumb to push out the plug in the pull cord
assembly kit, see figure 10.
NOTE: These instructions follow from step 8a of the ‘Assembling the Fan section’ on page 7
Pull Cord
Assembly Kit
Fig. 10
STEP 2 (Fig. 11)
a) Loosen and remove the light kit
screws to separate the top cover from
the lower part of the light kit.
b) Feed light wires from the pull cord
assembly kit through the thread and
into the light kit.
c) Attach the light kit to pull cord
assembly kit by tightening the thread
clockwise as shown in figure 11.
d) Connect light wires to terminal block
in lower part of the light kit.
e) Reattach lower part of the light kit to
the top cover of the light kit using the
three screws removed from step 2a).
Plug
Pull Cord
Assembly Kt
Light Kit
Screw
Light Wires
Terminal Block
Thread
Top Cover
of Light Kit
Lower Part
of Light Kit
Fig. 11

9
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Installation Instructions
(Attaching an accessory light kit)
Electrician
Installation Manual
Majestic Palm Ceiling Fan
STEP 3 (Fig 12)
a) Connect the two ends of the nine pin
plug together. Make sure the colours on
the plugs are corresponding.
b) Secure the pull cord assembly kit (with
the light attached) to the motor housing
using the 3 screws provided.
c) Attach the pull cord handle to the pull
cord chain.
Motor Housing
Nine Pin Plug
Connectors
Light Kit
Pull Cord
Assembly Kit
Screw
Pull Cord Chain
Fig. 12
Trouble Shooting Tips - Light
 Light will not turn on - Make sure globe has not blown and it is properly fitted
between the metal prongs. Check all light wires in the light kit, the terminal block
in the canopy cover and the wall switch has been connected together correctly.
 Light is not corresponding to remote control- Make sure globe has not
blown and it is properly fitted between the metal prongs. Check all light wires in
the light kit, the terminal block in the canopy cover and the wall switch has been
connected together correctly. Check dip switch settings in remote hand piece
and remote receiver are corresponding.
 Light wires appear to be missing or too short - Wires may be stuck in the
motor housing. Carefully pull wires out of the motor housing, careful not to strip
the wires as this may cause the fan to short.
 Light flickers or flashes - Check globe is secured between the metal prongs in
the light kit. Make sure you are using the globes specified.

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1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Installation Instructions
(Attaching an extension rod - Hunter Pacific rods to be used ONLY)
Electrician
Installation Manual
Majestic Palm Ceiling Fan
Step 1) (Fig. 13)
Loosen the down rod screws then unlock and
remove the cotter pin to remove the standard
down rod from the motor housing.
Step 2) (Fig. 14)
Loosen the ball joint screw, take out the
ball joint pin and remove the ball joint.
Then slide off the canopy cover.
Ball Joint
Ball Joint Pin
Ball Joint
Screw
Down Rod
Fig. 14
Down Rod
Tighten Ball
Joint Screw
Ball Joint
Ball Joint Pin
Fig. 15
Cotter
Pin
Cotter
Washer
Down Rod
Screw
Cotter Key
Motor Housing
Cap
Fig. 16
Step 3) (Fig. 15 & 16)
Now install the extension rod and
reverse step 1 & 2 to secure the rod to
the fan and the ball joint.
NOTE: If the extension rod needs to be shortened, cut the rod to the required length and drill the
appropriate hole size to fit the ball joint pin. The cut end of the rod should be used on the ball joint
end only. When installing a 1.8m extension rod the wiring will need to be extended and joined. This
should be done using crimp style connectors.
Cotter
Pin
Fig. 13
Cotter
Washer
Down Rod
Screw
Cotter
Key
Motor
Housing Cap
Connection Collar
Connection Collar

11
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Trouble Shooting Tips - Fan
Fan will not start
 Check that the reversing switch is pushed into its Summer or Winter position.
 Check wire connections in the wall switch and terminal blocks, ensure all wires
are making proper contact.
 If it is a Typhoon fan, check and ensure the reversing switch plate under the
switch cover is not bent, also check the 3 wires coming from the switch plate are
straight. Occasionally the switch plate may get bent during transportation, this
allows the switch cover to press against the plate and stop the fan from working.
 If it is a Typhoon fan, check the nine pin plug under the switch cover is properly
connected and the colours on the plug are corresponding.
 If it is a Concept fan and it has an external start up capacitor, check that this
external capacitor is properly connected.
Fan speed is not corresponding to the wall controller
 Check the speeds on the wall controller has been wired correctly and are making
proper contact. Brown = speed 1, Purple = speed 2, Red = speed 3.
 Check wires in the terminal block are connected properly, connection wires
should be stripped back at the connection point and unused wires should be
sealed and capped off.
 Check that the reversing switch is pushed into its Summer or Winter position.
Fan is not corresponding to the remote control
 Check for flat battery. Make sure the dipswitch settings in the hand piece and the
remote receiver for the same fan are corresponding.
Fan is wobbling
 Check the ball joint slot is locked into the hanger bracket groove.
 Make sure blades are a matching set; the letters on matching sets of blades
should be identical with the numbers varying within 3 grams of each other.
 Check blade screws are tightened firmly. If necessary use balancing kit provided
to settle the wobble.
Fan is noisy
 Check all screws and parts are secured firmly. Ensure there are no loose parts
moving inside the motor housing.
 Make sure fan is installed with a Hunter Pacific wall controller only, do not use
solid state controllers as they can cause unpleasant motor noises.
National Warranty Line 1300 360 280
Monday to Friday from 9am to 5pm EST
Only available within Australia
Electrician
Installation Manual
Majestic Palm Ceiling Fan

12
1. Do not attempt to operate the fan (or optional light kit) with any wall control that is
not approved by Hunter Pacific for use with its fans. DO NOT use solid state
controller. The use of unapproved controllers will void your warranty.
2. Do not mix blade sets from one fan to another as this may upset the balance of
the fan. If only one blade is damaged you are still required to replace with a new set.
Quick Checklist
Electrician
Installation Manual
Majestic Palm Ceiling Fan
1.
Ceiling fan is not installed to a solid-state wall controller. Neither leading nor
lagging edge controllers will give satisfactory performance. Wall controllers
must only be types approved for use by Hunter Pacific International.
2. The fan, optional fan light and bracket is earthed.
3. Fan and optional fan light are ran from the same final circuit.
4.
Mounting bracket must be firmly secured to a solid structure such as a concrete
ceiling, steel structure or timber framing. If additional bracing is added it must
be firmly secured to the rafters and not left floating on the ceiling. Special
mounts, such as T-hooks, are available for certain types of installation.
5. Fan blades are at least 2.1m (7feet) above floor level.
6. If your fan is installed on a wall controller or a pull cord check the fan is
operating correctly on all three speeds.
7. If light is installed. Check light switch is functioning properly.
8. If remote control is installed. Check the fan (and light if installed) is responding
to the remote control correctly.
9. If remote control is installed. Check where possible a separate isolation switch
has been installed for the fan.
10. Check electrician’s details have been recorded onto the back page of the
Owner’s Operations and Warranty Manual.
Electricians make sure everything on this checklist is ticked off before you leave the installation site.
If you have trouble installing our product please refer to the trouble shooting section on the previous
page first then phone the Hunter Pacific Warranty Line on 1300 360 280 (open 9am to 5pm EST).
DO NOT uninstall the fan and DO NOT return fan to retailer.