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Warranty periods begin from the day of purchase from an authorised reseller or dealer. Warranty on
builder supplied and installed fans commences when fans are delivered to the builder or contractor
(which generally precedes hand over of the dwelling). Warranty periods are as follows:
2 years on customer replaceable electronic modules and components that fail due to defect in
materials or workmanship (this excludes over-voltage and surge damage)
3 years on mechanical components that that fail due to defect in materials or workmanship
(this excludes cosmetic issues and corrosion that occurs due to normal wear and tear).
5 years on motor windings and non-replaceable electrical parts.
This statement is required by the Australian Consumer Law 2010: “Our goods come with guarantees
that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.”
Please note carefully - If the product is found to be free of defects or the product is not functioning
properly as a result of faulty installation or lack of maintenance then Hunter Pacific International Pty
Ltd or its service agent will charge a service fee to rectify the reported problem.
An electrician or other repair personnel will not ordinarily be dispatched to repair or replace parts of a
Woody fan under warranty since the installation instructions state the fan must be installed in a
location accessible for cleaning and general maintenance by the user.
Plus, unlike ceiling fans that are directly connected to the building wiring system, power can be safely
disconnected from the control module (just like a computer or most TVs). After power to the fan is
turned off at the wall switch or circuit breaker all parts (including the electronic control module) can
then be easily changed by the user without specialist knowledge in the case of any defect or
damage. Take this into account when locating the fan in a place that is difficult to access.
Damage caused by incorrect installation, force-majeure, electrical surges, lightning, power grid
fluctuations, water or alternative power supply sources (such as solar inverters etc.) will not be
covered by warranty. This warranty does not cover the product being incorrectly used, physically
abused, accidentally damaged or not looked after as per the maintenance instructions.
This product warranty excludes to the maximum extent possible under law any liability for conse-
quential loss or damages directly or indirectly resulting from a faulty ceiling fan or accessory product
that is not installed or maintained according to the installation instructions. Following the instructions
will minimize loss or damage. Signals sent through the power grid by the electricity supplier for the
control of off peak devices may cause intermittent noises and do not occur as a result of a fault in the
fan. Since there is no defect this is not covered by warranty.
When ceiling fans are installed in a location requiring special equipment (such as scaffolding or
scissor lifts) the cost of providing such equipment must be borne by the site owner. When deciding
on fan placement such costs should be taken into consideration.
PLEASE RETAIN THE PURCHASE RECEIPT FOR WARRANTY CLAIMS
WARRANTY TERMS
Applies in Australia Only
(consult your supplier if not in AU)
1. Do not attempt to operate the fan with any wall control. This fan operates using remote control
only. Contact Hunter Pacific International for details. Any modification or attempt to directly wire
the fan will void warranty unless those modifications are authorised.