Simple Solutions
If you are experiencing problems
with your baby monitor, there are
some quick and easy checks
you can.
The parent and baby units will not
power on.
• Please check that you have
correctly installed the
batteries in the parent unit
and that the mains power
for the baby unit and parent
unit charging pod is
connected and switched on.
The ‘Link’ light on the parent unit
is ashing, the noise indication
LEDs are not functioning and you
cannot hear sounds from your
baby’s room.
• You may have moved out
of range of the baby unit.
Move the parent unit closer
and wait 5 seconds for the
link to re-establish.
• You may need to manually
re-establish the link. Turn
both units off and then press
and release the ‘Power’ button
on the baby unit. Press and
hold the ‘Power’ button for 2
seconds on the parent unit.
• After a few seconds the green
‘Link’ light will come on.
You can’t hear your baby on
the parent unit and the ‘Link’
light is still glowing steadily.
• Check that the volume on the
parent unit is turned up.
The baby monitor is making
a high pitched ear-piercing
noise.
• This can happen if the baby and
parent unit are too close to each
other. Move the parent unit
further apart from the baby unit.
Clean the charging contacts
with a soft, dry cloth.
If you are experiencing any
difculty after making the
above checks, please call
the helpdesk for further
assistance.
Helpdesk
The helpdesk is open from: UK -
8am to 9pm, Monday to Saturday
(excluding bank holidays),
9am to 7pm Sundays. and can
be contacted on 0845 340 3880
(local call rate) IRELAND -
8am to 9pm, Monday to Saturday
(excluding bank holidays),
9am to 7pm Sundays. and can
be contacted on 1890 944 542
(local call rate) or email support@
myhush.co.uk.
8 Hush, Agecroft Road, Pendlebury, Manchester M27 8SB
Simple Solutions
IREGB
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