HydroQuip BALBOA BP Series User manual

TP400 & TP600 Spaside
Operation/Programming Guide
BP SERIES
BALBOA®
TM
By

The Main Screen / Navigation 3
Starting Up 4
System Functions / Features 5
Setting Time of Day 5
Setting Mode / Temp 6-7
Adjusting Filtration Cycles 8
Locking and Unlocking Spaside 9
Spaside Messages 10-13
Contents
CAUTION: Damage may occur to the circuit board and spaside if the spaside
plug is not properly aligned to the receptacle on the circuit board or if the
spaside plug is connected or disconnected while the power is on.
**Any resulting damages are not covered under manufacturer’s warranty**
CAUTION: Do not connect or disconnect any components while the power is on.
All connections must be done with the power off as it may cause damage to the
system.
**Any resulting damages are not covered under manufacturer’s warranty**

Main Screen
P
SET RANGE
SET
While the Temperature is
still flashing, press Light.
SETRANGE READYRANGE FLTR1
Main Screen
READYRANGE FLTR1
SET
READY
SET
1
2
Power-up Screens
Each time the System powers up, a series of numbers is displayed.
After the startup sequence of numbers, the system will enter Priming Mode (See Page 4).
Waiting Several Seconds in the Main Menu
will allow the display to revert to the Main Screen.
Most changes are not saved unless Light is pressed.
Refer to Key above.
If Time of Day is not set
“SET TIME” will
appear in this menu.
Navigation
Navigating the entire menu structure is done with 2 or 3 buttons on the control panel.
Some panels have separate WARM (Up) and COOL (Down) buttons, while
others have a single Temperature button. In the navigation diagrams
Temperature buttons are indicated by a single button icon.
Panels that have two Temperature buttons (Warm and Cool) can
use both of them to simplify navigation and programming where
a single Temperature icon is shown.
The LIGHT Button is also used to
choose the various menus and navigate each section.
Typical use of the Temperature button(s) allows changing the
Set Temperature while the numbers are flashing in the LCD.
Pressing the LIGHT button while the numbers are flashing will
enter the menus.
The menus can be exited with certain button presses. Simply waiting for
several seconds will return the panel operation to normal.
Indicates a Menu Item that
Depends on a Manufacturer
Configuration and
may or may not appear.
Light Cycle if enabled
Key
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and
***** ignores any change to that menu item.
Main Menu Navigation
3

4
Preparation and Filling
Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow
as much air as possible to escape from the plumbing and the control system during the filling process.
After turning the power on at the main power panel, the top-side panel display will go through specific sequences. These
sequences are normal and display a variety of information regarding the configuration of the hot tub control.
Priming Mode
This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s) have primed.
Regardless of whether the priming mode ends automatically or you manually exit the priming mode, the system will auto-
matically return to normal heating and filtering at the end of the priming mode. During the priming mode, the heater is
disabled to allow the priming process to be completed without the possibility of energizing the heater under low-flow or
no-flow conditions. Nothing comes on automatically, but the pump(s) can be energized by pushing the “Jet” buttons.
If the spa has a Circ Pump, it can be activated by pressing the “Light” button during Priming Mode.
Priming the Pumps
As soon as the above display appears on the panel, push the “Jet” button once to start Pump 1 in low-speed and then
again to switch to high-speed. Also, push the Pump 2 or “Aux” button, if you have a 2nd pump, to turn it on. The pumps
will now be running in high-speed to facilitate priming. If the pumps have not primed after 2 minutes, and water is not
flowing from the jets in the spa, do not allow the pumps to continue to run. Turn off the pumps and repeat the process.
Note: Turning the power off and back on again will initiate a new pump priming session. Sometimes momentarily turning
the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime, shut off the
power to the spa and call for service.
Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should
a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to
the pump and cause the system to energize the heater and go into an overheat condition.
Exiting Priming Mode
You can manually exit Priming Mode by pressing a “Temp” button (Up or Down). Note that if you do not manually exit the
priming mode as described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the
pump(s) have been primed by this time.
Once the system has exited Priming Mode, the top-side panel will momentarily display the set temperature but the display
will not show the temperature yet, as shown below. This is because the system requires approximately 1 minute of water
flowing through the heater to determine the water temperature and display it.
READYRANGE READYRANGE
or
System Start-Up

Pumps
Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and high-speeds if equipped.
If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The
high-speed will time out after 15 minutes.
On non-circ systems, the low-speed of pump 1 runs when the blower or any other pump is on. If the spa is in Ready Mode
(See page 7), Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature (polling)
and then to heat to the set temperature if needed. When the low-speed turns on automatically, it cannot be deactivated
from the panel, however the high speed may be started.
the circ pump.
The system is factory-programmed with one filter cycle that will run in the evening (assuming the time-of-day is properly
set) when energy rates are often lower. The filter time and duration are programmable. (See page 8)
A second filter cycle can be enabled as needed.
At the start of each filter cycle, the blower (if there is one) or Pump 2 (if there is one) will run briefly to purge its plumb-
ing to maintain good water quality.
P
P
SET PSET PSET PSET P
To next item in
Main Menu
While the Temperature is
still flashing, press Light
repeatedly until TIME
appears in the LCD.
If Time of Day is not actually programmed due to a power cycle,
SET TIME will appear in the menu instead of just TIME.
SETRANGE
Main Screen
READYRANGE FLTR1
Main Screen
READYRANGE FLTR1
Several Seconds
Main Screen
READYR
ANGE FLTR1
Waiting
Several Seconds
Reverts to Original Setting
To Set
*****
Setting the time-of-day can be important for determining filtration times and other background features.
When in the TIME menu, SET TIME will flash on the display if no time-of-day is set in the memory.
will be stored. If filter cycles are required to run at a particular time of day, resetting the clock will return the filter times
to the actual programmed periods.
When the system starts up, it defaults to 12:00 Noon, so another way to get filter times back to normal is to start up the
spa at noon on any given day. SET TIME will still flash in the TIME Menu until the time is actually set, but since the spa
started at noon, the filter cycles will run as programmed.
Note:
Key
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and
***** ignores any change to that menu item.
automatically activate to provide freeze protection. The pump(s) and blower will run either continuously or periodically
depending on conditions.
System Functions / Features
Filtration and Ozone
On non-circ systems, Pump 1 low and the ozone generator will run during filtration. On circ systems, the ozone will run with
Freeze Protection
If the temperature sensors within the heater detect a low enough temperature (44°F) , then the pump(s) and the blower
Setting the Time-of-Day
If power is interrupted to the system, Time-of-Day is not stored. The system will still operate and all other user settings
5

Adjusting the Set Temperature
When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to
flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button. When
the LCD stops flashing, the spa will heat to the new set temperature when required.
If the panel has a single temperature button, pressing the button will cause the temperature to flash. Pressing the button
again will cause the temperature to change in one direction (e.g. UP). After allowing the display to stop flashing, pressing
the Temperature Button will cause the temperature to flash and the next press will change the temperature in the opposite
direction (e.g. DOWN).
Press-and-Hold
If a Temperature button is pressed and held when the temperature is flashing, the temperature will continue to change
until the button is released. If only one temperature button is available and the limit of the Temperature Range is reached
when the button is being held, the progression will reverse direction.
Dual Temperature Ranges
This system incorporates two temperature range settings with independent set temperatures. The High Range designated in
the display by an “up” arrow, and the Low Range designated in the display by a “down” arrow.
These ranges can be used for various reasons, with a common use being a “ready to use” setting vs. a “vacation” setting.
The Ranges are chosen using the menu structure below. Each range maintains its own set temperature as programmed by
the user. This way, when a range is chosen, the spa will heat to the set temperature associated with that range.
For example:
High Range might be set between 80°F and 104°F.
Low Range might be set between 50°F and 99°F.
Freeze Protection is active in either range.
See Mode Setting on Page 7
for additional heating control information.
Press a Temp Button repeatedly to change the temperature.
Low-Range Temp Choice
Pressing and holding a Temp Button will also change the temperature.
Pressing and holding a Temp Button will also change the temperature.
Toggle the Range arrows in the LCD.
SETSET
Set Temp will Show & Flash
Set Temp will Show & Flash
SETSETSET
SET
SET
Waiting
Several Seconds
Reverts to Original Setting
To Set
*****
SET
While
temperature
is flashing...
To next item in Main Menu
Main Screen
READYRANGE FLTR1
Main Screen
READY
Several Seconds
OR
Main Screen
READY RANGE FLTR1
Press a Temp Button repeatedly to change the temperature.
Several Seconds
OR
Main Screen
READY
Main Screen
READY
RANGE RANGE RANGE
RANGE FLTR1
RANGE
RANGE
RANGE FLTR1 RANGE FLTR1 RANGE FLTR1 RANGE FLTR1 RANGE FLTR1
Key
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and
***** ignores any change to that menu item.
High-Range vs
Temperature Settings
6

known as the “heater pump.”
The heater pump can be either a 2-Speed Pump 1 or a circulation pump.
READY Mode - If the heater pump is a 2-Speed Pump 1, will circulate water every 1/2 hour, using Pump 1 Low, in order to
maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.”
REST Mode - Will only allow heating during programmed filter cycles. Since polling does not occur, the temperature display
may not show a current temperature until the heater pump has been running for a minute or two.
Ready-in-Rest Mode
READY/REST appears in the display if the spa is in Rest Mode and Jet 1 is pressed. It is assumed that the spa is being used
and will heat to set temperature. While Pump 1 High can be turned on and off, Pump 1 Low will run until set temperature
is reached, or 1 hour has passed. After 1 hour, the System will revert to Rest Mode. This mode can also be reset by entering
the Mode Menu and changing the Mode.
READY
SETSETREST
The Main Screen will display RUN PUMP FOR TEMP if the filtration pump has not run for over 1 hour.
The Main Screen will display normally during Filter Cycles or when the spa is in use.
If the filtration pump has been off for an hour or more, when any function button, EXCEPT Light, is pressed on the panel,
the pump used in conjuncton with the heater will run so that temperature can be sensed and displayed.
1 Hour
REST RANGE REST RANGE REST RANGE REST RANGE REST RANGE
While the Temperature is
still flashing, press Light
repeatedly until MODE
appears in the LCD.
SETRANGE
Main Screen
READYRANGE FLTR1
Main Screen
REST RANGE FLTR1
Main Screen
REST RANGE FLTR1
Toggle between READY and REST
Pressing Light when the display is toggled will go to Main Screen.
To next item in
Main Menu
If not toggled
Waiting
Several Seconds
Reverts to Original Setting
To Set
*****
In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is
Mode Settings
Setting Modes
Key
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and
***** ignores any change to that menu item.
7

Sets Filter 1 length in hours
Sets start hour
Selects part of an hour
SET FLTR1 PSET FLTR1PSET FLTR1 P
Sets 15-minute increments
SET FLTR1 P
FLTR
1
FLTR
1SET FLTR
1SETFLTR 1SETFLTR1
Shows/flashes start time
FLTR1
to show RUN HRS
to show F1 ENDS xx:xx
Sets 15-minute increments
A
1
While the Temperature is
still flashing, press Light
repeatedly until FLTR 1
appears in the LCD.
SET RANGE
Main Screen
READY RANGE FLTR1
Main Screen
READY RANGE FLTR1
Sets Filter 1 length in hours
Sets start hour Selects minutes
Selects part of an hour
SET FLTR2PSET FLTR2PSET FLTR2 P
Sets 15-minute increments
SET FLTR 2 P
FLTR 2 FLTR2SET FLTR2SET FLTR 2SET FLTR2
Shows/flashes start time
FLTR2
to show RUN HRS
to show F1 ENDS xx:xx
Sets 15-minute increments
A
Main Screen
READYRANGE FLTR1
2
To next item in
Main Menu
Main Screen
READY RANGE FLTR1
SET FLTR 2SET FLTR 2
To Set
To Set
To Set
To Set
To Set
Waiting
Several Seconds
Reverts to Original Setting
Waiting
Several Seconds
Reverts to Original Setting
Wait to
*****
Revert
Waiting
Several Seconds
Waiting several seconds
will lose any new Filter 1
Start Time and Run Hours and
*****
revert to the previous Filter 1 settings.
To Set
Waiting several seconds
will lose any new Filter 2 On/OFF,
Start Time and Run Hours and
revert to any previous Filter 2 settings.
*****
Wait to
Revert
*****
Main Filtration
Filter cycles are set using a start time and a duration. Start time is indicated by an “A” (AM) or “P” (PM) in the bottom right
corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments. The
panel calculates the end time and displays it automatically.
Filter Cycle 2 - Optional Filtration
Filter Cycle 2 is OFF by default.
It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten
overall filtration by the overlap amount.
purge water from their respective plumbing by running briefly at the
beginning of each filter cycle.
If Filter Cycle 1 is set for 24 hours, enabling Filter Cycle 2 will initiate a purge
when Filter Cycle 2 is programmed to begin.
Selects minutes
*****
Reverts to Original Setting
*****
Filter Settings
8
2. In Rest Mode, heating only occurs during the filter cycle
3. Purges happen at the start of each filter cycle
* For example, if your spa is set up for 24/hour circulation except for shutting
off when the water temperature is 3˚F/1.3˚C above the set temperature, that
shutoff does not occur during filter cycles.
1. The heating pump always runs during the filter cycle*
The Meaning of Filter Cycles
In order to maintain sanitary conditions, secondary Pumps and/or a Blower will
Purge Cycles

LOCKING AND UNLOCKING SPASIDE
LOCK will remain on the display
for 3 seconds and then revert to the normal display.
When the Temperature is locked, the panel will display the Set Temperature
by pressing a Temperature Button, as ususal.
LOCK will appear if an attempt to reset the temperature is made with a subsequent button press.
Adjustable settings in the menus are also locked.
Panel Locked
Other function buttons will operate normally.
Any
Temperature Locked
Button
Press
Locks all function buttons.Locks Temp. and Settings.
SET
SET SET
SET
READY RANGE FLTR1 READY RANGE FLTR1
While the Temperature is
still flashing, press Light
repeatedly until LOCK
appears in the LCD.
SETRANGE
Main Screen
Main Screen
READY RANGE FLTR1
Main Screen
READY RANGE FLTR1
Main Screen
READYRANGE FLTR
1
Main Screen
READY RANGE FLTR1 READYRANGE FLTR
1
Main Screen
READY RANGE FLTR1
SET
Several Seconds
To next item in
Main Menu
Several
Seconds
Several
Seconds
RANGE
Waiting
Several Seconds
Reverts to Original Setting
To Set
*****
While pressing and holding the Temperature Button (or UP button, if available),
Slowly press and release the Light Button two times.
READY R
ANGE FLTR
1
Main Screen
A Few
Seconds
Indicates Flashing or Changing Segment
Key
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Indicates Alternating or Progressive Message - every 1/2 second
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and
This Unlock sequence may be used from any screen that may be displayed on a restricted panel.
NOTE: If the panel has both an UP and a Down button, the ONLY button that will work in the Unlock Sequence is
the UP button.
The control can be restricted to prevent unwanted use or temperature adjustments.
Locking the panel prevents the controller from being used, but all automatic functions are still active.
Locking the Temperature allows Jets and other features to be used, but the Set Temperature and other programmed
settings cannot be adjusted.
Temperature Lock allows access to a reduced selection of menu items.
These include Set Temperature, FLIP, LOCK, UTIL, INFO and FALT LOG.
***** ignores any change to that menu item.
Unlocking Spaside
9

READYRANGE FLTR
1
Priming Mode
Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each
pump and manually verify that the pumps are primed (air is purged) and water is flowing. This typically requires observing
the output of each pump separately, and is generally not possible in normal operation. Priming Mode lasts 4 minutes, but
you can exit it earlier by pressing any Temp button. The heater is not allowed to run during Priming Mode.
NOTE: If your spa has a Circ Pump, it will turn on with Jets 1 in Priming Mode. The Circ Pump will run by itself when Prim-
ing Mode is exited.
Water is too Hot (OHS)
One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa functions are disabled. System will
auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation or
high ambient temp.
Too Cold - Freeze Protection
A potential freeze condition has been detected, or the Aux Freeze Switch has closed, and all pumps and blower are acti-
vated. All pumps and blower are ON for at least 4 minutes after the potential freeze condition has ended, or when the aux
freeze switch opens.
In some cases, pumps may turn on and off and the heater may operate during Freeze Protection.
This is an operational message, not an error indication.
READYRANGE READYRANGE
or
Water Temperature is Unknown
After the pump has been running for 1 minute, the temperature will be displayed.
Safety Trip - Pump Suction Blockage*
The Safety Trip error message indicates that the vacuum switch has closed. This occurs when there has been a suction
problem or a possible entrapment situation avoided. (Note: not all spas have this feature.)
* This message can be reset from the topside panel with any button press.
Spaside Messages
General Messages
10

Spaside Messages
Heater-Related Messages
will begin again after about 1 min. See “Flow Related Checks” below.
been disabled. See “Flow Related Checks” below. After the problem has been resolved, you must press any button to reset
and begin heater start up.
reset the heater start-up. See “Flow Related Checks” below.
Heater Flow is Reduced (LF)* – M017
There is not enough water flow through the heater to carry the heat away from the heating element and the heater has
Heater Flow is Reduced (HFL) – M016
There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up
Heater may be Dry (dr)* – M028
Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min. Press any button to
press any button to reset and restart heater start up. See “Flow Related Checks” below.
button to reset when water is below 108°f (42.2°C). See “Flow Related Checks” below.
Heater is Dry* – M027
There is not enough water in the heater to start it. The spa is shut down. After the problem has been resolved, you must
Heater is too Hot (OHH)* – M030
One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut down. You must press any
A Reset Message may Appear with other Messages.
Some errors may require power to be removed and restored.
* This message can be reset from the topside panel with any button press.
Flow-Related Checks
Check for low water level, suction flow restrictions, closed valves, trapped air, too many closed jets and pump prime.
On some systems even when spa is shut down, some equipment may occasionally
turn on to continue monitoring temperature or if freeze protection is needed.
11

Spaside Messages
Sensor-Related Messages
READYR
ANGE FLTR1
Call for Service.
Miscellaneous Messages
No Communications
The control panel is not receiving communication from the System. Call for Service.
Pre-Production Software
The Control System is operating with test software. Call for Service.
READY R
ANGE FLTR
1
.
°F or °C is replaced by °T
The Control System is in Test Mode. Call for Service.
Sensor Balance is Poor – M015
The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service.
Sensor Balance is Poor* – M026
The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour.
Sensor Failure – Sensor A: M031, Sensor B: M032
A temperature sensor or sensor circuit has failed. Call for Service.
* This message can be reset from the topside panel with any button press.
12

Spaside Messages
System-Related Messages
program) and requires a service call.
one power-up, or if it appears after the system has been running normally for a period of time.
Configuration Error – Spa will not Start Up
Contact your dealer or service organization.
Contact your dealer or service organization.
* This message can be reset from the topside panel with any button press.
Memory Failure - Checksum Error* – M022
At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation
Memory Warning - Persistent Memory Reset* – M021
Appears after any system setup change. Contact your dealer or service organization if this message appears on more than
Memory Failure - Clock Error* – M020 - Not Applicable on the BP1500
Contact your dealer or service organization.
GFCI Failure - System Could Not Test/Trip the GFCI – M036
NORTH AMERICA ONLY. May indicate an unsafe installation. Contact your dealer or service organization.
A Pump Appears to be Stuck ON – M034
Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.
A Pump Appears to have been Stuck ON when spa was last powered – M035
POWER DOWN THE SPA. DO NOT ENTER THE WATER.
13

85-0081 Rev.03 11/15