HydroTherm HW Series User manual

HW - SERIES TOWEL RAILS
ver. 2021-3

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The HW Series combines sleek design and superb functionality.
Its additional clustered bars provide enhanced towel warming and drying. HW Series
models can also be used to deliver ambient bathroom heating .
HW - SERIES TOWEL RAIL
STANDARD SPECIFICATIONS
Widths measured from centre to centre of vertical tube. Allow an extra 40mm in total when measuring total width of unit mounted.
HW2 MODEL
Standard Height
820mm + Valve Connection
Output
0.3 - 0.55 kW
Available Widths
400, 500, 600, 700, 800, 900mm
HW3 MODEL
Standard Height
1270mm + Valve Connection
Output
0.6 - 0.85 kW
Available Widths
400, 500, 600, 700, 800, 900mm
HW4 MODEL
Standard Height
1720mm + Valve Connection
Output
0.90 - 1.15 kW
Available Widths
400, 500, 600, 700, 800, 900mm
Tube Diameter
Vertical 32mm /
Horizontal 19mm
Materials
Copper tube with
brass fittings
Standards
AS/NZS:3350
Connection
Right angle hydronic
valve set
FINISHES & POWDER COAT OPTIONS
Polished Chrome Matt Black
Custom Colours available upon request
Brushed Nickel PROUDLY AUSTRALIAN
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HW2 MODEL
VARIATIONS
Hydronic
Tube Diameter
Height
Width Options
Electric
HW2/400
HW2/500
HW2/600
HW2/700
HW2/800
HW2/900
Height
820mm
820mm
820mm
820mm
820mm
820mm
Width (A)
400mm
500mm
600mm
700mm
800mm
900mm
Width (B)
440mm
540mm
640mm
74 0 m m
840mm
940mm
P/Coat Output
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
Chrome Output
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
820mm + Valve Connection
400, 500, 600, 700, 800, 900mm
Vertical 32mm / Horizontal 19mm
Materials
Finishes
Output
Electroplate / Powder Coat
0.3 - 0.55 kW
Copper tube with brass fittings
Standards
AS/NZS:3350
KEY FEATURES
Local Product
Copper Tube
100% Australian owned and manufactured
PROUDLY AUSTRALIAN
MADE AND OWNED
Ensures ultimate thermal conductivity
and radiant heat
SPECIFICATIONS
147
100
147
Width (B)
Width (A)
820
526
Efficient Design
Additional clustered bars provide
enhanced heat transfer, ideal for drying
and warming towels.
Subject to sizing, can be used to
provide ambient heat
10 YEAR
CONSTRUCTION & FINISH
MANUFACTURERS WARRANTY
10
3 YEAR
ELECTRIC ELEMENT
MANUFACTURERS WARRANTY
3
75 150

147147
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HW3 MODEL
VARIATIONS
Hydronic
Tube Diameter
Height
Width Options
Electric
HW3/400
HW3/500
HW3/600
HW3/700
HW3/800
Height
1270mm
1270mm
1270mm
1270mm
1270mm
1270mm + Valve Connection
400, 500, 600, 700, 800, 900mm
Vertical 32mm / Horizontal 19mm
Materials
Finishes
Output
Electroplate / Powder Coat
0.6 - 0.85 kW
Copper tube with brass fittings
Standards
AS/NZS:3350
KEY FEATURES
Local Product
Copper Tube
100% Australian owned and manufactured
PROUDLY AUSTRALIAN
MADE AND OWNED
Ensures ultimate thermal conductivity
and radiant heat
SPECIFICATIONS
100
Width (B)
Width (A)
1270
976
10 YEAR
CONSTRUCTION & FINISH
MANUFACTURERS WARRANTY
10
3 YEAR
ELECTRIC ELEMENT
MANUFACTURERS WARRANTY
3
Width (A)
400mm
500mm
600mm
700mm
800mm
Width (B)
440mm
540mm
640mm
74 0 m m
840mm
HW3/900 1270mm 900mm 940mm
Efficient Design
Additional clustered bars provide
enhanced heat transfer, ideal for drying
and warming towels.
Subject to sizing, can be used to
provide ambient heat
P/Coat Output
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
Chrome Output
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
75 150

75 150
147
147
Width (A)
400mm
500mm
600mm
700mm
800mm
Width (B)
440mm
540mm
640mm
74 0 m m
840mm
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HW4 MODEL
VARIATIONS
Hydronic
Tube Diameter
Height
Width Options
Electric
HW4/400
HW4/500
HW4/600
HW4/700
HW4/800
Height
2100mm
2100mm
2100mm
2100mm
2100mm
1720mm + Valve Connection
400, 500, 600, 700, 800, 900mm
Vertical 32mm / Horizontal 19mm
Materials
Finishes
Output
Electroplate / Powder Coat
0.90 - 1.15 kW
Copper tube with brass fittings
Standards
AS/NZS:3350
KEY FEATURES
Copper Tube
Efficient Design
PROUDLY AUSTRALIAN
MADE AND OWNED
Additional clustered bars provide
enhanced heat transfer, ideal for drying
and warming towels.
Subject to sizing, can be used to
provide ambient heat
Ensures ultimate thermal conductivity
and radiant heat
SPECIFICATIONS
100
Width (B)
Width (A)
1720 1426
10 YEAR
CONSTRUCTION & FINISH
MANUFACTURERS WARRANTY
10
3 YEAR
ELECTRIC ELEMENT
MANUFACTURERS WARRANTY
3
HW4/900 2100mm 900mm 940mm
Local Product
100% Australian owned and manufactured
P/Coat Output
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
Chrome Output
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW
0.3 - 0.55kW

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INSTALLING BRACKETS
WARNINGS
In order to avoid hazards for young children, this appliance must be installed so that the lowest rung is at least 600mm from the floor.
DIRECTIONS
Hydrotherm take pride in the fact that all rails are individually hand made. Due to this fact some measurements may not
be exact. PLEASE READ INSTRUCTIONS CAREFULLY and do not force towel rail into bracket if position of wall flange is
not accurate.
THIS APPLIANCE IS NOT INTENDED FOR USE BY YOUNG CHILDREN OR INFIRM PERSONS WITHOUT
SUPERVISION. YOUNG CHILDREN SHOULD BE SUPERVISED TO ENSURE THEY DO NOT PLAY WITH
THIS APPLIANCE.
Slide the Wall Bracket into the Bracket Arm and hold up
to the wall in position.
With a pencil, outline the Wall Bracket in the desired
position and remove from the wall.
Using a pencil and the Wall Bracket, mark the centre
screw hole and cross it for accuracy.
Drill a hole for the Wall Screw and insert nylon plug into
tiled wall (if applicable). Installer may choose to use
alternative screws to suit the application.
Position Wall Bracket so that the Grub Screw hole faces
directly down towards the floor and place Wall Screw into
the wall.
When all of the Wall Brackets are in place, slide the Towel
Rail into position towards the wall, until Bracket Arm
reaches the Wall Bracket.
Insert Grub Screw through Bracket Arm and into Wall
Bracket.
With the Allen Key provided, tighten the Grub Screw until
tight to ensure that towel rail stays in position.
DO NOT OVERTIGHTEN SCREW - LEAVE SLIGHT ADJUSTMENT OF
THE FLANGE (SLACK) TO ENABLE MOVEMENT WHEN THE TOWEL
RAIL IS POSITIONED.
1.
2.
3.
6.
7.
8.
4.
5.
KEY
Wall Bracket
Masonry Plug
Wall Screw
Bracket Arm
Grub Screw
Allen Key
1.
2.
3.
4.
5.
6.
1
3
24
5
6

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PIPED INTO THE FLOOR
PIPE INSTALLATION
PIPED INTO THE WALL
40MM
85MM
1/2 Inch
Copper Tails
WALL
120MM
85MM
1/2 Inch
Copper Tails
WALL
FLOOR

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Damage to tapware and bathroom accessory surfaces is often caused by the installation/removal process. So it is highly recommended that you
thoroughly inspect your products out of the box, before they are installed. Ensure your tradespeople take special care when handling and
installing, using clean hands or gloves and washing off any plumbing product.
Guidelines for the Cleaning and Care of your Towel Rail
Under NO circumstances should a silicone sealant be used when fitting or handling. If such sealants come into contact with the product,
the sealant residue MUST be thoroughly washed immediately.
Once installed, the fittings need protection until the job is finished. Cover the surfaces to avoid splatters from paint or commercial cleaning products.
CARING FOR YOUR TOWEL RAIL
INSTALLATION
CARE AND MAINTENANCE
HOMEOWNERS GUIDE TO PLATED FINISHES
Please follow these cleaning and care instructions to best maintain the finish of the product you have selected.
The ideal care for all fittings is to dry them with a soft cloth after each use, which will prevent mineral deposits.
Fittings should be regularly cleaned with warm water or a mild pH-neutral liquid soap and water and polished with a clean soft cloth.
A Microfiber cloth is gentle and effective for cleaning without scratching and needs only to be dampened to clean the product. Residue left by
personal hygiene products such as liquid soap, tooth paste, shampoo and shower gel can cause damage. Always rinse these off the fittings with
clean water immediately after use.
NOTE: Scouring, steel wool, Scotchbrite, powder or abrasive cleaners should not be used on any plated finishes. This does not apply to uncoated
bare brass.
CHROME: The most durable of the electroplated finishes, cleaning as per the guidelines above.
Under no circumstances should harsh cleaning agents containing acidic, caustic or abrasive components or citrus, bleach or alcohol based
substances be used to clean these fittings and should not be allowed to remain on metal finishes.
Avoid dripping or over spraying such cleaning agents by covering the fixtures with a cloth or towel, metal finishes splashed with these products
should be immediately rinsed with clean water and dried. Do not use abrasive cloths, scouring pads, scrub sponges, steel wool etc.
BLACK CHROME: High Gloss electroplated finish, not as resistant to scratching or scuffing as standard chrome. Cleaning and care
as per guidelines above.
MATTE BLACK CHROME: Low Gloss electroplated finish with a microscopically rough surface which gives the matte appearance.
Cleaning as per guidelines above. Avoid the use of waxes or polishes as they will fill the surface and give the part a polished look.
NICKEL AND BRUSHED NICKEL: Electroplated finishes known as “living finishes” which over time will develop an individual patina,
giving it a distinctive classical look, however nickel finishes do require regular care. It is important to clean nickel finishes after use to
prevent tarnishing. Water should be dried off and prevented from building up and forming hard water spots (which if left can be difficult
to remove). It is highly recommended to clean your tapware regularly as per the guidelines above.
GOLD Products should be only cleaned with a microfiber cloth, warm water and pH neutral liquid soap as per guidelines above.
UNCOATED BARE BRASS: As a living finish, un-lacquered brass will mature over time to develop a patina and unique character,
typical of old brassware. Always have clean hands when handling brassware.
All uncoated bare brass can be cleaned with mild soap and water which will not alter the aging process.
Polished uncoated bare brass that has been buffed to a shiny finish; over time the polished brass will garner a patina and the surface
lose some of its brightness. Brass fittings can be cleaned routinely with mild soap and water which will not alter the patina development.
If desired the shine can be restored with a very mild abrasive cleaner like Brasso.
SATIN UNCOATED BARE BRASS: Has a brushed surface which reduces the gleam on the surface.
A brushed finish is more susceptible to staining or marks from chemicals or acids as the surface has small ‘scratches’ which pick up
the stain. Therefore, establish a simple routine of rinsing off the tap with warm water and drying it, if it is spattered with cooking acids or
chemicals such as toothpaste. If uneven staining occurs, this finish can be refurbished when dry with a gentle abrasive cloth – such as
a non-scouring cleaning pad (eg. Scotchbrite). If the surface is polished with a metal polish this will reduce the brushed effect.
LACQUERED FINISHES: This is an acrylic lacquer topcoat applied to provide additional protection to soft or low corrosion resistance
coatings such as rose gold. Simply wiping and drying with a soft cloth will maintain the finish.
Never use abrasives of any nature as these will scratch and wear the coating. Follow guidelines as set out above.
ANTIQUE FINISHES: Refer to specific guidelines.

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Failure to provide adequate proof of purchase or similar documentation
Hard wired towel rails not installed by a licensed electrician
Towel Rails not installed in accordance with State and or National standards
Failure to install towel rail in accordance with manufacturers instructions
Product used for incorrect applications
Service, repairs or alterations undertaken without manufacturers written approval
Damage to finish which arise from installation or post installation
Failure to adhere to manufacturers care and cleaning directions
Our warranty covers the repair or (At Hydrotherm’s discretion) the replacement of any
items flawed through impaired workmanship or materials. Hydrotherm Towel Rails
posses a 10 year guarantee on the integrity of their construction and finish. The internal
heating element carries a 3 year warranty only.
Warranty period commences from date of purchase. Please ensure proof of purchase
information is preserved. All warranty issues are to be initiated through original point of
purchase, so that an official service call can be lodged through the appropriate
channels. From here our After Sales Service Team will act accordingly.
All Hydrotherm Heated Towel Rails are supplied with water, unless otherwise specified.
This unit is not designed to be used as a ladder. No responsibility will be taken by
Hydrotherm Australia Pty. Ltd for incorrect installation. All warranty will be void if
instructions are not followed.
Electric connection must be installed by a qualified electrician. All Hydrotherm Towel Rails carry an IPX5 rating for use in wet areas.
If the electrical cable is damaged, the entire element must be replaced. When connecting, element must be positioned at the
bottom of the towel rail. If installed incorrectly.
Towel rail will not operate effectively and may cause damage to the element.
Manufactured by Hydrotherm Australia,
96 Commercial Drive Thomastown Victoria 3074
Tel: [phone]
Fax: [phone]
www.hydrotherm.com.au
[e-mail]
THE HYDROTHERM WARRANTY
Disclaimer: Products in this specification manual must by regulation be installed by licensed and registered trade people. The manufacturer/distributor reserves the right to vary specifications or delete models from their range without prior
notification. Dimensions are nominal measurements only. Dimensions and set-outs listed are correct at time of publication however the manufacturer/distributor takes no responsibility for printing errors.
100% AUSTRALIAN MADE AND OWNED
WARRANTY WILL BE VOIDED FOR THE FOLLOWING REASONS
IMPORTANT INFORMATION
ELECTRIC MODEL
3 YEAR
ELECTRIC ELEMENT
MANUFACTURERS WARRANTY
3
10 YEAR
CONSTRUCTION & FINISH
MANUFACTURERS WARRANTY
10
PROUDLY AUSTRALIAN
MADE AND OWNED