Hyperax Limited Lifetime Warranty
Please be noted that this warranty is based on the purchaser with
original retail price on a receipt or invoice(named “original purchaser”).
Should this product transfer and/or sell to other person, warranty
terminates. This product is solely available with personal, family and
household use. It cannot be used for business or commercial purpose.
We only warrant Hyperax-branded products against defects in
manufacturer or delivery for the original purchaser during warranty
time period specified below. If defects are believed to be caused by
manufacturer or delivery after inspection by our technicians, Hyperax
will remedy defects with repair or replacement, at Hyperax’s option,
without any charge subject to this warranty. In some cases, Hyperax
may not repair or replace a defective product, at Hyperax’s option,
and instead issue either a refund equal to the purchase price paid for
the product, or a credit to be used toward the purchase of new
Hyperax products or components.
This warranty does not cover:
1.Problems result from normal wear and tear (including, but not
limited to, scratches, dents, tears, or materials oxidation of
surfaces, or natural breakdown of colors over extended time
and use)
2.Commercial use, accidents, unlawful vehicle operation, or
modifications or repairs not performed or authorized by Hyperax.
3.Products are not used properly with Hyperax instructions or warnings.
4.Circumstances go beyond Hyperax’s expectation including, but
not limited to, extreme weather events, theft, misuse, overloading,
or failure to assemble, mount or use the product.
5.Any damage to non-Hyperax products transported using
Hyperax products or used to connect Hyperax products.
Limitation of Liability:
Repair or replacement of a defective product or the issuance of a
refund or credit (as determined by Hyperax) is the original purchaser’s
exclusive remedy according to this warranty.
Damage or injury to the original purchaser, to his or her vehicle,
cargo, or property, and/or to any other person or property is not
covered by this warranty. This warranty is clearly made in lieu of
any and all other express warranties, no matter oral or written.
Hyperax’s sole liability to any purchaser is limited to the
remedy set forth above. In no event will Hyperax be liable for
any lost profits, lost sales, or for any consequential, direct,
indirect, incidental, special, exemplary, or punitive damages or
for any other damages which were not directly and clearly caused
by a defective product.
File A Claim:
We are sorry to hear that you are having difficulty in your product.
Before contacting us, please have the following items ready, and send
(For purchase made at a Hyperax dealer, please contact the
dealer where you purchased your product for support.)
1.Proof of purchase, as a receipt with original price and purchase date.
2.Issue description like how it happened and what caused it.
3.Close-up photos of the issue.
4.Photos of the entire product (front, rear and sides)
5.A photo of product serial number.
We will reply to you for immediate help soon.
