
-8-
Limited Warranty on Hypro Pumps and Other Hypro Products
Symptom Probable Cause(s) Corrective Action(s)
Low Discharge Pump not primed See Priming section of this manual.
Clogged suction strainer Clear strainer screen.
Suction hose collapsed Replace suction hose with stronger wall hose.
Excessive vacuum on inlet Reduce inlet restrictions by eliminating items
such as elbows, valves or too small of inlet hose.
Pump running at wrong speed Check speed of pump and adjust accordingly.
Valves worn or hung-up Inspect valves and replace if necessary.
Low Pressure Unloader or Relief Valve set improperly Readjust unloader or relief valve.
Nozzle worn or damaged Check nozzle and replace.
Valves worn or hung-up Inspect valves and replace if necessary.
Insufficient power from gas Check performance chart to find proper HP needed
engine or electric motor for flow and pressure desired.
Liquid leaking from center of pump Seals worn Replace with new seal kit.
Hazardous Substance Alert
Troubleshooting
1. Always drain and flush pump before servicing or disassembling
for any reason (see instructions).
2. Always drain and flush pumps prior to returning unit for
repair.
3. Never store pumps containing hazardous chemicals.
4. Before returning pump for service/repair, drain out all liquids
and flush unit with neutralizing liquid. Then, drain the pump.
Attach tag or include written notice certifying that this has
been done. Please note that it is illegal to ship or transport
any hazardous chemicals without United States Environmental
Protection Agency Licensing.
Hypro warrants to the original purchaser of its products (the “Purchaser”) that such products will be free from defects in material and workmanship under normal use for the period
of one (1) year for all products except: oil crankcase plunger pumps will be free from defects in material and workmanship under normal use for the period of five (5) years, and
accessories will be free from defects in material and workmanship under normal use for the period of ninety (90) days. In addition, Hypro warrants to the purchaser all forged
brass pump manifolds will be free from defects in material and workmanship under normal use and from damage resulting from environmental conditions for the life of the pump.
“Normal use” does not include use in excess of recommended maximum speeds, pressures, vacuums and temperatures, or use requiring handling of fluids not compatible with
component materials, as noted in Hypro product catalogs, technical literature, and instructions. This warranty does not cover freight damage, freezing damage, normal wear and
tear, or damage caused by misapplication, fault, negligence, alterations, or repair that affects the performance or reliability of the product.
This warranty is exclusive. Hypro makes no other warranty, express or implied, including but not limited to any warranty of merchantability or fitness for a particular
purpose.
Hypro’s obligation under this warranty is, at Hypro’s option, to either repair or replace the product upon return of the entire product to the Hypro factory in accordance with the
return procedures set forth below. This is the exclusive remedy for any breach of warranty.
In no event shall Hypro be liable for any incidental or consequential damages of any kind, whether for breach of any warranty, for negligence, on the basis of strict
liability, or otherwise.
Return Procedures
All pumps or products must be flushed of any chemical (ref. OSHA Section 0910.1200 (d)(e)(f)(g)(h)) and hazardous chemicals must be labeled before being shipped*
to Hypro for service or warranty consideration. Hypro reserves the right to request a Material Safety Data sheet from the Purchaser for any pump or product Hypro deems
necessary. Hypro reserves the right to “disposition as scrap” pumps or products returned which contain unknown substances, or to charge for any and all costs incurred for
chemical testing and proper disposal of components containing unknown substances. Hypro requests this in order to protect the environment and personnel from the hazards
of handling unknown substances.
For technical or application assistance, call the Hypro Technical/Application number: 1-800-445-8360.
To obtain service or warranty assistance, call the Hypro Service and Warranty number: 1-800-468-3428;
or call the Hypro Service and Warranty FAX: (651) 766-6618.
Hypro may request additional information, and may require a sketch to illustrate the problem.
Contact the factory to receive a return material authorization before sending the product. All pumps returned for warranty work should be sent shipping charges prepaid to:
HYPRO
Attention: Service Department
375 Fifth Avenue NW
New Brighton, Minnesota 55112
*Carriers, including U.S.P.S., airlines, UPS, ground freight, etc., require specific identification of any hazardous
materials being shipped. Failure to do so may result in a substantial fine and/or prison term. Check with your
shipping company for specific instructions.
Printed in the USA
2005 Hypro