IBM System Storage DS4000 User manual

IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus
Adapter
Installation and User’s Guide
GC26-7737-00


IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus
Adapter
Installation and User’s Guide
GC26-7737-00


Note: Before using this information and the product it supports, be sure to read the general information under
“Notices” on page 31.
First Edition (January 2005)
©Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Figures ........................... vii
Tables ............................ix
Safety ............................xi
Safety information ........................ xii
General safety ........................ xii
Grounding requirements .................... xii
Electrical safety ....................... xiii
Handling ESD-sensitive devices ................. xiv
Safety inspection procedure ................... xiv
About this document ..................... xvii
Who should read this document .................. xvii
FAStT product renaming ..................... xvii
Product updates ........................ xviii
DS4000 installation process overview ................ xviii
DS4000 Storage Server publications ................. xix
DS4500 storage server library .................. xix
DS4400 storage server library .................. xxi
DS4300 storage server library .................. xxii
DS4100 storage server library .................. xxiii
DS4000 Storage Manager Version 9publications ........... xxiv
Other DS4000 and DS4000-related documents............ xxv
How this document is organized .................. xxvi
Notices used in this document .................. xxvii
Getting information, help, and service ................ xxvii
Before you call ....................... xxvii
Using the documentation ................... xxviii
Web sites ......................... xxviii
Software service and support.................. xxviii
Hardware service and support .................. xxix
Fire suppression systems ................... xxix
How to send your comments ................... xxix
Chapter 1. Preparing and installing the DS4000 FC2-133.........1
Overview ...........................1
Overview of fibre channel .....................1
DS4000 FC2-133 features .....................1
DS4000 FC2-133 components....................2
Preinstallation procedures .....................3
Handling static-sensitive devices ..................4
What you need for the installation .................5
Installing the DS4000 FC2-133 ...................5
Chapter 2. Updating the DS4000 FC2-133 BIOS code and installing device
drivers ...........................9
Updating the BIOS code and NVRAM from the support CD .........9
Using the flasutil command prompt .................9
Additional command-line options ................10
Using the flasutil BIOS Update Utility menu .............11
Updating the BIOS code and NVRAM from the BIOS Update Utility diskette 12
Creating the BIOS Update Utility diskette ..............12
©Copyright IBM Corp. 2005 iii

For Microsoft Windows NT or Windows 2000 ............12
For Linux .........................12
Updating the BIOS code and NVRAM from the diskette .........12
Using the flasutil command prompt ...............13
Using the flasutil BIOS Update Utility menu ............14
Installing the DS4000 FC2-133 device drivers .............15
Using IBM FastT-MSJ utility ....................15
Overview of the IBM FAStT MSJ utility ...............15
Installation and System Requirements ...............16
Features ..........................16
Utilities ...........................17
Update flash ........................17
Update NVRAM ......................17
Chapter 3. Configuring the DS4000 FC2-133 with Fast!UTIL .......19
Starting Fast!UTIL........................19
Accessing HBA settings through Fast!UTIL ..............19
Host bus adapter settings ....................20
Advanced Adapter Settings ...................21
Selectable boot settings ....................22
Restore default settings.....................22
Raw NOVRAM data .......................23
Scan fibre-channel devices ....................23
Fibre-channel disk utility .....................23
Loopback data test .......................23
Select host adapter .......................23
ExitFast!UTIL .........................23
Chapter 4. Adapter operating environment and specifications ......25
Chapter 5. Troubleshooting....................27
Hardware problems .......................27
Software problems .......................27
System configuration problems ...................27
Fibre channel problems......................28
Appendix. Accessibility .....................29
Notices ...........................31
Trademarks ..........................31
Important notes.........................32
Electronic emission notices ....................32
Class Bstatements ......................32
Federal Communications Commission (FCC) statement ........32
Industry Canada Class Bemission compliance statement .......33
Avis de conformité àla réglementation d’Industrie Canada .......33
Japanese electromagnetic interference (EMI) statement ........33
Class Astatements ......................33
Federal Communications Commission (FCC) statement ........34
Industry Canada Class Aemission compliance statement .......34
Avis de conformité àla réglementation d’Industrie Canada .......34
Australia and New Zealand Class Astatement ...........34
United Kingdom telecommunications safety requirement........34
European Union EMC Directive conformance statement ........34
Taiwan electrical emission statement ...............35
Japanese Voluntary Control Council for Interference (VCCI) statement 35
iv IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter: Installation and User’s Guide

Glossary ...........................37
37
Index ............................47
Contents v

vi IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter: Installation and User’s Guide

Figures
1. Installation process flow by current publications ................... xix
2. DS4000 FC2-133 components ..........................2
3. DS4000 FC2-133 serial number label........................4
©Copyright IBM Corp. 2005 vii

viii IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter: Installation and User’s Guide

Tables
1. Mapping of FAStT names to DS4000 Series names.................. xvii
2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks ......xx
3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks ...... xxi
4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks ...... xxii
5. TotalStorage DS4100 SATA Storage Server document titles by user tasks ......... xxiii
6. TotalStorage DS4000 Storage Manager Version 9titles by user tasks ........... xxiv
7. TotalStorage DS4000 and DS4000–related document titles by user tasks.......... xxv
8. DS4000 FC2-133 Adapter activity .........................3
9. Examples of flasutil command-line options .....................11
10. DS4000 FC2-133 operating environment ......................25
11. DS4000 FC2-133 specifications .........................25
12. DS4000 Storage Manager alternate keyboard operations ................29
©Copyright IBM Corp. 2005 ix

xIBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter: Installation and User’s Guide

Safety
Before installing this product, read the Safety information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
©Copyright IBM Corp. 2005 xi

Safety information
Before you service an IBM computer, you must be familiar with the following safety
information.
General safety
Follow these rules to ensure general safety:
vObserve good housekeeping in the area of the machines during and after
maintenance.
vWhen lifting any heavy object:
1. Ensure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use aslow lifting force. Never move suddenly or twist when you attempt to
lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects
that weigh more than 16 kg (35 lb) or objects that you think are too heavy for
you.
vDo not perform any action that causes hazards to the customer, or that makes
the equipment unsafe.
vBefore you start the machine, ensure that other service representatives and the
customer’s personnel are not in ahazardous position.
vPlace removed covers and other parts in asafe place, away from all personnel,
while you are servicing the machine.
vKeep your tool case away from walk areas so that other people will not trip over
it.
vDo not wear loose clothing that can be trapped in the moving parts of amachine.
Ensure that your sleeves are fastened or rolled up above your elbows. If your
hair is long, fasten it.
vInsert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8centimeters (3 in.) from the end.
vDo not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing. Remember: Metal objects are good electrical conductors.
vWear safety glasses when you are doing any of the following: hammering, drilling
soldering, cutting wire, attaching springs, using solvents, or working in any other
conditions that might be hazardous to your eyes.
vAfter service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
vReinstall all covers correctly before returning the machine to the customer.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
xii IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter: Installation and User’s Guide

Electrical safety
Important
Use only approved tools and test equipment. Some hand tools have handles that are covered with asoft material
that does not insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease
electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Observe the following rules when working on electrical equipment.
vFind the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
vDo not work alone under hazardous conditions or near equipment that has
hazardous voltages.
vDisconnect all power before doing any of the following tasks:
–Performing amechanical inspection
–Working near power supplies
–Removing or installing main units
v
Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
vIf you need to work on amachine that has exposed electrical circuits, observe
the following precautions:
–Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if
necessary.
–Use only one hand when working with powered-on electrical equipment; keep
the other hand in your pocket or behind your back.
Remember: There must be acomplete circuit to cause electrical shock. By
observing the previous rule, you might prevent acurrent from passing through
your body.
–When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
–Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages;
these instructions are in the safety sections of maintenance information. Use
extreme care when measuring high voltages.
vRegularly inspect and maintain your electrical hand tools for safe operational
condition.
vDo not use worn or broken tools and testers.
vNever assume that power has been disconnected from acircuit. First, check that
it has been powered-off.
vAlways look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
vDo not touch live electrical circuits with the reflective surface of aplastic dental
mirror. The surface is conductive and can cause personal injury and machine
damage.
Safety xiii

vDo not service the following parts (or similar units) with the power on when they
are removed from their normal operating places in amachine. This practice
ensures correct grounding of the units.
–Power supply units
–Pumps
–Blowers and fans
–Motor generators
v
If an electrical accident occurs:
–Use caution; do not become avictim yourself.
–Switch off power.
–Send another person to get medical aid.
Handling ESD-sensitive devices
Any computer part that contains transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur when
there is adifference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
that is handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted
here.
2. Make sure that the ESD protective devices that you use have been certified
(ISO 9000) as fully effective.
Use the following precautions when handling ESD-sensitive parts:
vKeep the parts in protective packages until they are inserted into the product.
vAvoid contact with other people.
vWear agrounded wrist strap against your skin to eliminate static on your body.
vPrevent the part from touching your clothing. Most clothing is insulative and
retains acharge even when you are wearing awrist strap.
vSelect agrounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of agrounding system is desirable but not required to protect
against ESD damage.
–Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
–Use an ESD common ground or reference point when working on a
double-insulated or battery-operated system. You can use coax or
connector-outside shells on these systems.
–Use the round ground-prong of the ac plug on ac-operated computers.
vUse the black side of agrounded work mat to provide astatic-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
Safety inspection procedure
Use this safety inspection procedure to identify potentially unsafe conditions on a
product. Each machine, as it was designed and built, had required safety items
installed to protect users and service personnel from injury. This procedure
xiv IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter: Installation and User’s Guide

addresses only those items. However, good judgment should be used to identify
any potential safety hazards due to attachment of non-IBM features or options not
covered by this inspection procedure.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present:
vElectrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
vExplosive hazards, such as adamaged cathode ray tube (CRT) face or bulging
capacitor
vMechanical hazards, such as loose or missing hardware
Complete the following checks with the power off, and with the power cord
disconnected.
1. Check the exterior covers for damage (loose, broken, or sharp edges).
2. Check the power cord for the following conditions:
a. Athird-wire ground connector in good condition. Use ameter to measure
third-wire ground continuity for 0.1 ohm or less between the external ground
pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts
listings.
c. Insulation must not be frayed or worn.
3. Remove the cover.
4. Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
5. Check the inside the unit for any obvious unsafe conditions, such as metal
filings, contamination, water or other liquids, or signs of fire or smoke damage.
6. Check for worn, frayed, or pinched cables.
7. Check that the power supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Safety xv

xvi IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter: Installation and User’s Guide

About this document
This document provides instructions on how to install your IBM TotalStorage
™
DS4000 FC2-133 Dual Port Host Bus Adapter and how to customize the
configuration. It also provides information on how to troubleshoot installation
problems.
The IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter (part number
25R0411) is hereafter referred to as the DS4000 FC2-133, or the adapter.
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of fibre channel and network technology.
FAStT product renaming
IBM is in the process of renaming some FAStT family products. Table 1identifies
each new DS4000 product name with its corresponding FAStT product name. Note
that this change of product name only indicates no change in functionality or
warranty. All products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Current FAStT Product Name New DS4000 Product Name
IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
DS4000 Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
Global Copy for DS4000
(New Feature =Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature =Asynchronous Mirroring with
Consistency Group)
©Copyright IBM Corp. 2005 xvii

Product updates
Important
In order to keep your system up to date with the latest firmware and other
product updates, use the information below to register and use the My
support web site.
Download the latest version of the DS4000 Storage Manager host software and any
appropriate DS4000 product series firmware at the time of the initial installation and
when product updates become available.
To be notified of important product updates, you must first register at the IBM
®
Support and Download Web site:
www.ibm.com/support/us/
Go to the Personalized Support section of the web page and click My support.
On the next page, if you have not already done so, register to use the site by
clicking register now.
Perform the following steps to receive product updates:
1. After you have registered, type your user ID and password to log into the site.
The My support page opens.
2. Click add products.Using the pull downs in the Products area, select Storage
→Computer Storage →Disk Storage Systems →TotalStorage DS4000
Midrange Disk Systems &FAStT Stor Srvrs.
3. Place acheck in the box for the machine type of your DS4000 series product,
as well as any other attached DS4000 series product(s) for which you would like
to receive information. Select Add products.The My support page reopens.
4. Select Subscribe to email.In the Documents area on the next page, use the
pull down and select Storage.
5. On the next page, place acheck in the following boxes:
a. Please send these documents by weekly email
b. Downloads and drivers
c. Flashes
and any others you may be interested in, and then click Update.
DS4000 installation process overview
Attention: For the latest product information, go to the following Web site:
www.ibm.com/servers/storage/support/disk/
The following flow chart gives an overview of the DS4000 hardware and the
DS4000 Storage Manager software installation process. Lined arrows in the flow
chart indicate consecutive steps in the hardware and software installation process.
Labeled arrows indicate which current documents provide detailed information about
those steps.
xviii IBM TotalStorage DS4000 FC2-133 Dual Port Host Bus Adapter: Installation and User’s Guide