IBM WorkPad c3 User manual

Handbook
for the
WorkPad®c3 PC Companion

Page ii
Copyright
Copyright © 1998 3Com Corporation or its subsidiaries. All rights reserved. 3Com, the
3Com logo, Palm Computing, Graffiti, and HotSync are registered trademarks, and
Palm OS, Palm, the Palm Computing Platform logo, and the HotSync logo are trade-
marks of Palm Computing, Inc., 3Com Corporation or its subsidiaries. The following
are registered trademarks of International Business Machines Corporation in the United
States and/or other countries: IBM and WorkPad. Other product and brand names may
be trademarks or registered trademarks of their respective owners.
Disclaimer and Limitation of Liability
3Com Corporation and its subsidiaries assume no responsibility for any damage or loss
resulting from the use of this handbook.
3Com Corporation and its subsidiaries assume no responsibility for any loss or claims
by third parties which may arise through the use of this software. 3Com Corporation
and its subsidiaries assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to make backup cop-
ies of all important data on other media to protect against data loss.
Important: Please read the 3Com End User Software License Agreement contained in
the CD-ROM package before using the accompanying software program(s). Using any
part of the software indicates that you accept the terms of the 3Com End User Software
License Agreement.
P/N: 405-0436
A/N: 423-0238

Contents Page iii
Contents
About This Book ......................................................................................... 1
Chapter 1: Introducing Your WorkPad c3 Companion
Getting to know your WorkPad c3 companion ................................3
What is a WorkPad c3 companion? ................................................3
System requirements ........................................................................4
Upgrade information ........................................................................4
WorkPad c3 components .................................................................5
Recharging the battery ...................................................................10
Palm Desktop software for IBM WorkPad ..................................11
Using your companion with another PIM ..................................13
Tapping and typing ............................................................................14
Tap with the stylus to get things done .........................................14
Elements of the companion interface ...........................................15
Opening applications .....................................................................16
Using menus ....................................................................................17
Three ways to enter data ................................................................19
Customizing your companion...........................................................23
Chapter 2: Entering Data in Your WorkPad c3 Companion
Using Graffiti writing to enter data ..................................................25
Writing Graffiti characters .............................................................25
Graffiti tips .......................................................................................27
The Graffiti alphabet .......................................................................28
Writing capital letters .....................................................................29
Writing numbers .............................................................................29
Graffiti numbers ..............................................................................30
Writing punctuation marks ...........................................................30
Writing symbols and extended characters ..................................31
Writing accented characters ..........................................................32
Accent strokes ..................................................................................32
Additional non-English characters ...............................................32
Navigation strokes ..........................................................................33
Graffiti ShortCuts ............................................................................33
Using the onscreen keyboard ............................................................35
Using your computer keyboard........................................................35
Importing data .....................................................................................36
Chapter 3: Managing Your Applications
Using the Applications Launcher .....................................................39
Selecting applications .....................................................................39
Switching between applications ...................................................39

Page iv Handbook for the WorkPad c3 PC Companion
Categorizing applications ..............................................................39
Changing the Applications Launcher display ............................40
Choosing preferences.........................................................................41
Installing and removing applications..............................................42
Installing add-on applications ......................................................42
Installing games ..............................................................................44
Removing applications .................................................................. 45
Removing Palm Desktop for IBM WorkPad ..............................45
Security.................................................................................................46
Assigning a password ....................................................................46
Changing or deleting a password ................................................47
Locking your companion ..............................................................47
Recovering from a forgotten password .......................................48
Chapter 4: Using Your Basic Applications
Overview of basic applications.........................................................50
Date Book .........................................................................................50
Address Book ..................................................................................51
To Do List .........................................................................................52
Memo Pad ........................................................................................ 53
Calculator .........................................................................................53
Expense ............................................................................................ 54
Common tasks..................................................................................... 55
Creating records ..............................................................................55
Editing records ................................................................................55
Deleting records .............................................................................. 57
Purging records ............................................................................... 58
Exchanging and updating data: HotSync operations ............... 58
Categorizing records ......................................................................61
Finding records ...............................................................................64
Sorting lists of records ....................................................................68
Making records private ..................................................................69
Attaching notes ...............................................................................71
Choosing fonts ................................................................................ 72
Application-specific tasks..................................................................73
Date Book .........................................................................................73
Address Book ..................................................................................86
To Do List .........................................................................................91
Memo Pad ........................................................................................ 96
Calculator .........................................................................................99
Expense ..........................................................................................101

Contents Page v
Chapter 5: Communicating Using Your Companion
Managing desktop E-Mail away from your desk.........................111
Setting up Mail on the desktop ...................................................112
Synchronizing Mail with your E-Mail application ..................114
Opening the Mail application on your companion ..................114
Viewing e-mail items ....................................................................114
Creating e-mail items ....................................................................115
Looking up an address .................................................................118
Adding details to e-mail items ....................................................119
Storing e-mail to be sent later ......................................................122
Editing unsent e-mail ...................................................................122
Draft e-mail ....................................................................................123
Filing e-mail ...................................................................................124
Deleting e-mail ..............................................................................125
Removing e-mail from the Deleted folder .................................125
Purging deleted e-mail .................................................................126
Message List options ....................................................................126
HotSync options ............................................................................128
Creating special filters ..................................................................129
Truncating e-mail items ...............................................................133
Mail menus .....................................................................................134
Beaming information ........................................................................135
Chapter 6: Advanced HotSync®Operations
Selecting HotSync setup options.....................................................137
Customizing HotSync application settings ...................................140
Conducting a HotSync operation via modem...............................142
Preparing your computer ............................................................142
Preparing your companion ..........................................................143
Selecting the conduits for a modem HotSync operation .........145
Performing a HotSync operation via a modem ........................146
Conducting a HotSync operation via a network ..........................146
Connecting to your company’s dial-in server ...........................146
Using File Link...................................................................................148
Creating a user profile ......................................................................148
Chapter 7: Setting Preferences for Your Companion
Viewing preferences .........................................................................151
Buttons preferences...........................................................................152
Pen preferences ..............................................................................152
HotSync buttons preferences .......................................................154
Digitizer preferences.........................................................................154

Page vi Handbook for the WorkPad c3 PC Companion
Formats preferences ......................................................................... 154
Country default .............................................................................155
Time, date, week start, and numbers formats ..........................155
General preferences..........................................................................156
Auto-off delay ...............................................................................156
Cradle settings ...............................................................................156
System, alarm, and game sounds ............................................... 157
Beam Receive .................................................................................157
Modem preferences ..........................................................................158
Network preferences and TCP/IP software ................................. 159
Selecting a service ......................................................................... 159
Entering a user name ................................................................... 160
Entering a password ....................................................................161
Adding telephone settings ..........................................................162
Connecting to your service ..........................................................165
Creating additional service templates .......................................165
Adding detailed information to a service template ................. 166
Creating a login script ..................................................................169
Deleting a service template ......................................................... 170
Network preferences menu commands ....................................171
TCP/IP troubleshooting .............................................................. 171
Owner preferences............................................................................173
ShortCuts preferences ......................................................................174
Creating a ShortCut ......................................................................174
Editing a ShortCut ........................................................................ 175
Deleting a ShortCut ......................................................................175
Appendix A: Maintaining Your Companion
Caring for your companion............................................................. 177
Battery considerations......................................................................178
Resetting your companion...............................................................179
Performing a soft reset .................................................................179
Performing a hard reset ...............................................................180
Appendix B: Frequently Asked Questions
Software installation problems.......................................................183
Operating problems..........................................................................184
Tapping and writing problems.......................................................185
Application problems....................................................................... 186
HotSync problems ............................................................................187
Beaming problems............................................................................191
Recharging problems .......................................................................192
Password problems .......................................................................... 193
Getting Help, Service, and Information ........................................ 194

Contents Page vii
Hardware Warranty Summary ...................................................194
Before You Call for Service ..........................................................194
Getting Customer Support and Service .....................................195
Purchasing Additional Services ..................................................195
Product Registration and Getting Help by Telephone ............195
Appendix C: Creating a Custom Expense Report
About mapping tables ......................................................................199
Customizing existing sample templates ........................................200
Determining the layout of the Expense Report.............................201
Labels ..............................................................................................201
Sections ...........................................................................................202
Analyzing your custom Expense Report .......................................203
Programming the mapping table....................................................204
Using applications other than Microsoft Excel .............................208
Expense file details............................................................................208
Appendix D: Non-ASCII Characters for Login Scripts
Use of ^char .......................................................................................209
Carriage return and line feed ..........................................................209
Literal characters ...............................................................................210
Warranty and Other Product Information
Product warranties............................................................................211
IBM U.K. Statement of Warranty....................................................212
Part 1 - General Terms ..................................................................212
IBM U.K. Statement Of Warranty
Part 2 - Country-unique Terms ...................................................215
IBM U.S., Canada, and Puerto Rico
Statement Of Limited Warranty......................................................219
Part 1 - General Terms ..................................................................219
IBM U.S. Statement Of Limited Warranty
Part 2 - Country-unique Terms ...................................................222
Notices ................................................................................................226
Year 2000 Readiness and Instructions ........................................226
Trademarks ....................................................................................227
Electronic Emissions Notices...........................................................227
Federal Communications Commission (FCC) Statement .......227
Canadian ICES-003 Statement .....................................................228
Australia and New Zealand Class A Statement .......................228
CE Compliance Statement ...........................................................228
Statement of Conformity ..............................................................228
UL/CSA Statement .......................................................................229
Index ........................................................................................................ 231

Page viii Handbook for the WorkPad c3 PC Companion

About This Book Page 1
About This Book
Welcome to the IBM®WorkPad® c3 PC companion. This handbook
describes all you need to know about how to use your WorkPad c3
companion and the applications that come with it. It walks you
through viewing and entering data, using your WorkPad c3
companion with your computer, and personalizing the companion
with your own preferences.
This book is designed to help you get up and running quickly on your
companion. The beginning chapter explains the following:
■All the parts of your companion
■The WorkPad c3 interface
■Entering data
■Setting up security and other preferences
After you become familiar with the basic functionality, you can use
the rest of this handbook as a reference for less common tasks and for
maintaining your WorkPad c3 companion, and also as a source of
information if you have problems operating it.
Important: Before using this information and the product it supports,
be sure to read the general information under “Notices”
in the Warranty and Other Product Information section of
this manual.

Page 2 About This Book