IBM 72335LU - System x3850 M2 User manual

Welcome.
Thank you for buying an
IBM server.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the documentation
on the IBM
You can also find the most
current information about
your server at
http://www.ibm.com/systems/support.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
CD.
Installation Guide
System x Documentation
Installation Guide
System x3850 M2 and
x3950 M2
Type 7141
System
Turn off the server
and install options.
Did the server
start correctly?
Yes
No
Go to the Server Support
flow chart on the reverse
side of this page.
Start the server.
Did the server
start correctly?
Yes
No
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Was the
server setup
completed?
Use
ServerGuide to
install the operating
system?
The server is ready to use.
Go to
to register the server.
http://www.ibm.com/support/mysupport/
Go to the Web for instructions:
http://www.ibm.com/
systems/support/
No
Yes
Yes
No
Use the IBM
ServerGuide program
to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs

Server Support
Yes
No
No
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Update the firmware to the
latest level.
You can download firmware from
.
http://www.ibm.com/systems/
support/
No
No Software
Yes
Yes
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the server working
correctly?
Is the problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/.
View information about IBM Support Line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/.
Register the server. Go to
http://www.ibm.com/support/mysupport/.
Yes
Is the problem
solved?
Is the problem
solved?

IBM System x3850 M2 and System x3950 M2 Ty pe 7141
Installation Guide


Note: Before using this information and the product it supports, read the general information in “Notices” on page 67.
First Edition (November 2007)
©Copyright International Business Machines Corporation 2007. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM System xDocumentation CD.................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements in this document................3
Features and specifications.....................4
Major components of the server ...................6
Chapter 2. Installing optional devices ................9
Installation guidelines .......................9
System reliability guidelines ...................10
Working inside the server with the power on .............10
Handling static-sensitive devices .................11
Installing ahot-swap hard disk drive .................12
Installing additional DIMMs ....................13
Installing aDIMM .......................16
Installing amemory card ....................18
Installing an additional microprocessor ................19
Installing aServeRAID-MR10k SAS controller .............23
Installing an adapter .......................24
Completing the installation.....................26
Connecting the cables .....................27
Updating the server configuration .................27
Chapter 3. Server controls, connectors, LEDs, and power........29
Front view ..........................29
Rear view ...........................31
Server power features ......................33
Turning on the server .....................33
Turning off the server .....................34
Chapter 4. Configuring the server .................37
Using the ServerGuide Setup and Installation CD ............37
Using the Configuration/Setup Utility program .............37
Using the baseboard management controller utility programs ........38
Using the LSI Logic Configuration Utility program ............38
Using the LSI Logic MegaRAID Storage Manager program.........38
Chapter 5. Updating IBM Director .................39
Chapter 6. Solving problems ...................41
Diagnostic tools overview .....................41
POST beep codes .......................42
POST error codes........................42
Troubleshooting tables ......................45
CD or DVD drive problems ...................45
General problems .......................46
Hard disk drive problems ....................46
Intermittent problems......................47
USB keyboard, mouse, or pointing-device problems ..........47
Memory problems .......................48
©Copyright IBM Corp. 2007 iii

Microprocessor problems ....................49
Monitor problems .......................49
Optional-device problems ....................52
Power problems .......................53
Serial-device problems .....................54
ServerGuide problems .....................55
Software problems ......................56
Universal Serial Bus (USB) port device problems ...........56
Video problems........................56
Light path diagnostics ......................56
Diagnosing problems using light path diagnostics ...........57
Remind button ........................59
Light path diagnostics panel ...................59
Appendix. Getting help and technical assistance ...........65
Before you call .........................65
Using the documentation .....................65
Getting help and information from the World Wide Web ..........65
Software service and support ...................66
Hardware service and support ...................66
IBM Taiwan product service ....................66
Notices ...........................67
Trademarks ..........................67
Important notes.........................68
Product recycling and disposal ...................69
Battery return program ......................70
German TÜV gloss declaration ...................72
Electronic emission notices ....................72
Federal Communications Commission (FCC) statement .........72
Industry Canada Class Aemission compliance statement ........72
Avis de conformité àla réglementation d’Industrie Canada ........72
Australia and New Zealand Class Astatement ............72
United Kingdom telecommunications safety requirement.........72
European Union EMC Directive conformance statement .........72
Taiwanese Class Awarning statement ...............73
Chinese Class Awarning statement ................73
Japanese Voluntary Control Council for Interference (VCCI) statement ...73
Korean Class Awarning statement ................74
Index ............................75
iv IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2007 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with anumber. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if acaution statement is labeled “Statement 1,” translations for that
caution statement are in the Safety Information document under “Statement 1.”
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
vi IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 15F8409 or an
equivalent type battery recommended by the manufacturer. If your system has
amodule containing alithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
viii IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
Safety ix

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Statement 27:
CAUTION:
Hazardous moving parts are nearby.
xIBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM®System x3850
M2 and System x3950 M2 Type 7141 server and basic instructions for installing
some optional devices. More detailed instructions for installing optional devices are
in the User’s Guide on the IBM System x™Documentation CD, which comes with
the server. This document contains information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling some optional devices
vSolving problems
If firmware and documentation updates are available, you can download them from
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, complete the following steps.
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support,click System x.
3. Under Popular links,click Software and device drivers for firmware updates,
or click Publications lookup for documentation updates.
The server comes with an IBM ServerGuide™Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with alimited warranty. You can obtain up-to-date information
about the server and other IBM server products at http://www.ibm.com/systems/x/.
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM System x3850 M2 or System x3950 M2 server
Machine type 7141
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID labels, one on the bezel, one
on the front of the chassis, and the other at the rear of the server, as shown in the
following illustration.
©Copyright IBM Corp. 2007 1

ID labels
For alist of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
See the Rack Installation Instructions document for complete rack installation and
removal instructions.
The IBM System xDocumentation CD
The IBM System xDocumentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System xDocumentation CD requires the following minimum hardware
and software:
vMicrosoft Windows XP, Windows 2000, or Red Hat Linux
v100 MHz microprocessor
v32 MB of RAM
vAdobe®Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your server and displays the documents in the language for that region (if
available). If adocument is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD or DVD drive. The
Documentation Browser starts automatically.
2IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide

vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
–If you are using aWindows operating system, insert the CD into the CD or
DVD drive and click Start --> Run.In the Open field, type
e:\win32.bat
where eis the drive letter of the CD or DVD drive, and click OK.
–If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. Aplus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select adocument, adescription of the document is displayed under
Topic Description.To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type aword or word string in the Search field and
click Search.The documents in which the word or word string appears are listed in
order of the most occurrences. Click adocument to view it, and press Crtl+F to use
the Acrobat search function, or press Alt+F to use the xpdf search function within
the document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM System xDocumentation CD.
Each statement is numbered for reference to the corresponding statement in your
language in the Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3

Features and specifications
The following information is asummary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Notes:
1. Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each
increment is referred to as aunit, or “U.” A1-U-high device is 4.45 cm (1.75
inches) tall.
2. Power consumption and heat output vary depending on the number and type of
optional features that are installed and the power-management optional features
that are in use.
3. These levels were measured in controlled acoustical environments according to
the procedures specified by the American National Standards Institute (ANSI)
S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual
sound-pressure levels in agiven location might exceed the average values
stated because of room reflections and other nearby noise sources. The
declared sound-power levels indicate an upper limit, below which alarge
number of computers will operate.
4IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide

Table 1. Features and specifications
Microprocessor:
vIntel®Xeon™multi-core MP
v2MB (minimum) Level-2 cache, per
core
v1066 MHz front-side bus (FSB)
vSupport for up to four microprocessors
Note: Use the Configuration/Setup Utility
program to determine the type and speed
of the microprocessors.
Memory:
vMinimum: 2GB depending on server
model, expandable to 256 GB
vType: Registered, ECC, PC2-5300
double data rate (DDR) II, SDRAM
vSizes: 1GB, 2GB, 4GB or 8GB (when
available) in pairs
vConnectors: Two-way interleaved, eight
dual inline memory module (DIMM)
connectors per memory card
vMaximum: Four memory cards, each
card containing four pairs of PC2-5300
DDR II DIMMs
Drives:
vSlim DVD-ROM: IDE
vSerial Attached SCSI (SAS) hard disk
drives
Expansion bays:
vFour SAS, 2.5-inch bays
vOne 12.7 mm removable-media drive
bay (DVD drive installed, standard on
some models only)
Expansion slots:
Seven PCI Express x8 (half-length) slots:
vFive non-hot-swap
vTwo hot-swap
Upgradeable microcode:
System BIOS, FPGA, diagnostics, service
processor, BMC, and SAS microcode
Power supply:
vStandard: Two dual-rated power
supplies
–1440 watts at 220 Vac input
–720 watts at 110 Vac input
v
Hot-swappable and redundant at 220 V
ac only, with two power supplies
Size:
v4U
vHeight: 128.35 mm (5.05 in.)
vDepth: 715 mm (28.15 in.)
vWidth: 440 mm (17.32 in.)
vWeight: approximately 43.1 kg (95 lb)
when fully configured or 31.75 kg (70
lb) minimum
Integrated functions:
vBaseboard management controller
vIBM EXA-4 chip set with integrated
memory and I/O controller
vRemote Supervisor Adapter II
vLight path diagnostics
vSix Universal Serial Bus (USB) ports
(2.0)
–Three on rear of server
–Two on front of server
–One internal
v
Broadcom 5709 dual 10/100/1000
Gigabit Ethernet controller
vATI RN50 video
–16 MB video memory
–SVGA compatible
vSerial-attached SCSI (SAS) controller
with RAID capabilities
vSupport for ServeRAID-MR10k SAS
controller
vSerial connector
vSMP Expansion Ports
Acoustical noise emissions:
vSound power, idle: 6.6 bel declared
vSound power, operating: 6.6 bel
declared
Environment:
vAir temperature:
–Server on:
-10° to 35°C (50° to 95°F); altitude:
0to 914 m(3000 ft). If the server
has adual-core microprocessor, at
maximum power reduce the 35°C
by 1°C per 300 mabove sea level,
or the microprocessor might throttle
to remain within the internal thermal
specifications.
-10° to 32°C (50° to 90°F); altitude:
914 mto 2133 m(7000 ft).
–Server off: 10° to 43°C (50.0° to
109.4°F); maximum altitude: 2133 m
(6998.0 ft)
v
Humidity:
–Server on: 8% to 80%
–Server off: 8% to 80%
Heat output:
Approximate heat output in British thermal
units (Btu) per hour:
vMinimum configuration: 1297 Btu (380
watts) per hour
vTypical configuration: 2730 Btu (800
watts) per hour
vMaximum configuration:
–5527 Btu per hour (1620 watts) at 110
Vac
–5425 Btu per hour (1590 watts) at 220
Vac
Electrical input:
vSine-wave input (50-60 Hz) required
vInput voltage low range:
–Minimum: 100 Vac
–Maximum: 127 Vac
v
Input voltage high range:
–Minimum: 200 Vac
–Maximum: 240 Vac
vApproximate input kilovolt-amperes (kVA):
–Minimum: 0.39 kVA
–Typical: 0.8 kVA
–Maximum: 1.65 kVA
Chapter 1. Introduction 5

Major components of the server
Blue on acomponent indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close alatch, and so on.
Orange on acomponent or an orange label on or near acomponent indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing aspecific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
6IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide

Note: The illustrations in this document might differ slightly from your hardware.
Power backplane
Fan (92 mm)
Fan (120 mm)
Fan cage
Memory card guide
Heat-sink blank
Microprocessor
Microprocessor board
SAS hard disk
drive backplane
Media hood
air baffle
Media hood
Chassis
Bezel
Operator information panel
Front USB
Hard disk drive
Hard disk
drive filler
DVD drive
DVD interposer
card
VRM
Memory card
DIMM
Heat sink
EIA mounting bracket (right)
EIA mounting
bracket (left)
Chapter 1. Introduction 7

Adapter-retention
bracket
PCI switch-card
assembly
ServeRAID-MR10k
controller and battery
I/O board shuttle assembly
Hot-swap power supply
PCI divider
with battery holder
Remote Supervisor Adapter II
Top cover
PCI divider
8IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide