IBM eServer 370 xSeries Product information sheet

User’s Reference
xSeries 370
®

IBM xSeries 370
User's Reference

Note
Before using this information and the product it supports, be sure to read the general information in Appendix A,
“Product warranties and notices” on page 173.
First Edition (March 2001)
Copyright International Business Machines Corporation 2001. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Handling static-sensitive devices ........................... xii
About this book .................................... xiii
How this book is organized .............................. xiii
Notices used in this book ............................... xiii
Chapter 1. Introducing the IBM xSeries 370 ................... 1
Features and specifications ............................... 2
What your server offers ................................. 4
Reliability, availability, and serviceability features .................. 5
Controls and indicators ................................. 7
Turning on the server ................................. 8
Turning off the server ................................. 9
Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Input/output connectors and expansion slots .................... 11
Power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2. Arranging your workspace ...................... 17
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Glare and lighting .................................... 17
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Electrical outlets and cable lengths ......................... 18
Chapter 3. Configuring your server ....................... 19
Accessing server programs .............................. 19
Configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The Configuration/Setup Utility program ....................... 20
Using the Configuration/Setup Utility main menu .................. 21
System summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
System information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Devices and I/O ports ................................ 23
Date and time .................................... 23
System security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Start options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Advanced setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Save settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Restore settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Load default settings ................................ 31
Exit setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Resolving configuration conflicts ........................... 32
Resolving hardware configuration conflicts ................... 32
Resolving software configuration conflicts .................... 33
Using the SCSISelect Utility program ........................ 33
Starting the SCSISelect Utility program ..................... 33
SCSISelect Utility program choices ........................ 34
Copyright IBM Corp. 2001 iii

Chapter 4. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Before you begin .................................... 37
System reliability considerations ......................... 38
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Handling static-sensitive devices ......................... 43
Working inside a server with power on ...................... 44
Understanding the xSeries 370 server design ................... 45
I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
I/O function card ................................... 45
Midplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Processor controller board ............................. 46
Processor daughterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Memory board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Advanced System Management PCI adapter .................. 47
Preparing to install options .............................. 48
Removing the top cover .............................. 49
Removing the front bezel .............................. 50
Removing the memory-access panel ....................... 51
Installing DIMMs and memory boards ........................ 52
Installing a processor ................................. 56
Removing the processor housing assembly ................... 58
Installing or replacing a processor ........................ 60
Installing or replacing a processor daughterboard ............... 62
Reinstalling the processor housing assembly .................. 67
Working with adapters ................................. 68
PCI slot LED descriptions ............................. 69
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Installing a hot-plug PCI adapter ......................... 71
Installing a non-hot-plug PCI adapter ....................... 76
Verifying compatibility between network adapters and device drivers .... 76
Cabling internal hard disk drives to a ServeRAID adapter (optional) ..... 76
Installing internal drives ................................ 79
Internal drive bays .................................. 79
Hard disk drives ................................... 80
Preinstallation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Installing or replacing a drive ........................... 81
Replacing a hot-swap power supply ......................... 84
Replacing a hot-swap fan ............................... 88
Replacing a processor fan ............................. 88
Replacing an I/O fan ................................ 89
Completing the installation .............................. 90
Installing the top cover ............................... 90
Installing the front bezel .............................. 92
Reconfiguring the server and updating server records ............. 93
Connecting external options .............................. 94
Connecting external SCSI devices ........................ 94
Input/Output port connectors ............................ 95
Chapter 5. Board and adapter components ................. 101
Advanced System Management PCI adapter component locations ...... 101
I/O board component locations ........................... 102
I/O function card component locations ....................... 103
I/O function card jumpers .............................. 104
iv xSeries 370 User's Reference

Memory board component locations ........................ 105
Processor-controller board component locations ................. 107
Processor-controller board jumpers ........................ 108
Processor-daughterboard component locations ................. 109
SCSI backplane component locations ....................... 110
Additional server boards ............................... 110
Changing jumper settings .............................. 111
Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Diagnostic tools overview .............................. 115
Diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Power-on self-test (POST) ............................ 117
POST beep codes ................................. 117
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
POST error log .................................. 118
System error log .................................. 118
Option diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Running the diagnostic programs ........................ 119
Viewing the test log ................................ 121
Diagnostic error message tables .......................... 121
Failed diagnostic messages ........................... 123
Failed diagnostic messages ........................... 127
Power-on self-test (POST) beep codes ...................... 129
POST beep code descriptions .......................... 129
POST beep code table .............................. 131
POST error codes and messages ......................... 131
System-monitoring messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
SCSI messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Resolving configuration conflicts .......................... 155
Changing the software configuration setup .................. 155
Changing the hardware configuration setup .................. 155
Identifying problems through status indicators .................. 155
Power supply LEDs ................................ 156
System component status indicators ...................... 157
Replacing the battery ................................ 159
Chapter 7. Getting help, service, and information .............. 163
Service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Before you call for service .............................. 165
Getting customer support and service ....................... 165
Using the World Wide Web ........................... 165
Using electronic support services ........................ 166
Getting information by fax ............................ 166
Getting help online ................................ 167
Getting help by telephone ............................ 167
Getting help around the world .......................... 168
Purchasing additional services ........................... 168
Enhanced PC support line ............................ 169
900-number operating system and hardware support line .......... 169
Network and server support line ........................ 169
Ordering support line services .......................... 170
Contents v

Warranty and repair services .......................... 170
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Appendix A. Product warranties and notices ................ 173
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
IBM Statement of Limited Warranty for United States, Puerto Rico, and
Canada (Part 1 - General Terms) ....................... 173
IBM Statement of Warranty Worldwide except Canada, Puerto Rico,
Turkey, United States (Part 1 - General Terms) ............... 175
Part 2 - Worldwide Country-Unique Terms .................. 177
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Edition Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Processing date data ............................... 184
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Electronic emission notices ............................. 185
Industry Canada Class A emission compliance statement .......... 186
Australia and New Zealand Class A statement ................ 186
United Kingdom telecommunications safety req ................ 186
European community directive conformance stat ............... 186
Taiwan electrical emission statement ...................... 186
Japanese Voluntary Control Council for Interference (VCCI) statement .. 186
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
vi xSeries 370 User's Reference

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalacítohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Copyright IBM Corp. 2001 vii

1
DANGER
Electrical current from power, telephone, and communication
cables is hazardous.
To avoid a shock hazard:
– Do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product
during an electrical storm.
– Connect all power cords to a properly wired and grounded
electrical outlet.
– Connect to properly wired outlets any equipment that will be
attached to this product.
– When possible, use one hand only to connect or disconnect
signal cables.
– Never turn on any equipment when there is evidence of fire,
water, or structural damage.
– Disconnect the attached power cords, telecommunications
systems, networks, and modems before you open the
device covers, unless instructed otherwise in the installation
and configuration procedures.
– Connect and disconnect cables as described in the
following table when installing, moving, or opening covers
on this product or attached devices.
To Connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To Disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
viii xSeries 370 User's Reference