IBM H SERIES RS/6000 User manual

RS/6000 Enterprise Server Model H Series IBM
User's Guide
SA38-0546-01

Second Edition (April 1999)
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Contents
Communications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Federal Communications Commission (FCC) Statement .............. vii
European Union (EU) Statement ............................ vii
International Electrotechnical Commission (IEC) Statement ............ viii
United Kingdom Telecommunications Safety Requirements ............ viii
Avis de conformité aux normes du ministère des Communications du Canada . viii
Canadian Department of Communications Compliance Statement ........ viii
VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Electromagnetic Interference (EMI) Statement - Taiwan .............. ix
Radio Protection for Germany .............................. x
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Laser Safety Information ................................ xiii
Environmental Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Product Recycling and Disposal ............................ xv
Battery Return Program ................................. xv
Environmental Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
About This Book .................................... xvii
ISO 9000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Chapter 1. System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Chapter 2. Using the System Unit ......................... 2-1
Ergonomic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Starting the System Unit ................................. 2-1
Stopping the System Unit ................................ 2-3
Reading the Operator Panel Display .......................... 2-4
Using the Keyboards ................................... 2-5
Using the Three-Button Mouse ............................. 2-7
Using the 3.5-Inch Diskette Drive .......................... 2-11
Using the CD-ROM Drive ............................... 2-13
Using the Hot Swap Disk Drives ........................... 2-16
Chapter 3. Service Processor Menus ....................... 3-1
Service Processor Menus ................................ 3-3
General User Menus ................................... 3-4
Preface iii

Privileged User Menus .................................. 3-6
Service Processor Functions and Features ..................... 3-23
Chapter 4. System Management Services ..................... 4-1
Graphical System Management Services ....................... 4-1
Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
MultiBoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Hard Disk Spin Up Delay ............................... 4-15
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
RIPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Text-Based System Management Services ..................... 4-24
Open Firmware Command Prompt .......................... 4-38
Chapter 5. Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Handling Static-Sensitive Devices ........................... 5-3
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Installing Disk Drives into the Hot-Swap Bays .................... 5-6
Removing Disk Drives from the Hot-Swap Bays .................. 5-12
Chapter 6. Using the Online and Standalone Diagnostics ........... 6-1
Diagnostic Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Standalone and Online Diagnostics Operating Considerations ........... 6-1
Online Diagnostics Modes of Operation ........................ 6-9
Standalone Diagnostic Operation .......................... 6-12
Location Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Physical Location Codes ............................... 6-13
AIX Location Codes .................................. 6-14
AIX and Physical Location Code Reference Table Model 50 ........... 6-18
AIX and Physical Location Code Reference Table Model 70 ........... 6-25
Chapter 7. Using the Service Aids ......................... 7-1
Introduction to Service Aids ............................... 7-3
AIX Shell Prompt Service Aid .............................. 7-4
Backup/Restore Media Service Aid .......................... 7-4
Configure Remote Maintenance Policy Service Aid ................. 7-4
Configure Ring Indicate Power On Policy Service Aid ................ 7-6
Configure Surveillance Policy Service Aid ...................... 7-7
Configure Reboot Policy Service Aid ......................... 7-7
Save or Restore Hardware Management Policies Service Aid ........... 7-9
iv RS/6000 Enterprise Server Model H Series User's Guide

Diagnostic Package Utility Service Aid ........................ 7-9
Dials and LPFK Configuration Service Aid ..................... 7-10
Disk Based Diagnostic Update Service Aid and Update Disk Based Diagnostic
Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Disk Media Service Aids ................................ 7-10
Disk Maintenance Service Aid ............................ 7-12
Diskette Media Service Aid .............................. 7-13
Display or Change Configuration or Vital Product Data (VPD) Service Aid ... 7-14
Display and Change Diagnostic Test List Service Aid ............... 7-16
Display Previous Diagnostic Results Service Aid ................. 7-16
Display Test Patterns Service Aid .......................... 7-17
Enhanced SCSI Display Configuration Service Aid ................ 7-17
Generic Microcode Download Service Aid ..................... 7-17
Hardware Error Report Service Aid and Display Hardware Error Log Task .. 7-18
ISA Adapter Configuration Service Aid ....................... 7-18
Machine Check Error Log Service Aid ........................ 7-18
Microcode Download Service Aid .......................... 7-19
Periodic Diagnostics Service Aid ........................... 7-19
SCSI Bus Analyzer Task ............................... 7-19
SCSI Tape Utilities Service Aid ............................ 7-21
Service Hints Service Aid ............................... 7-21
Update System or Service Processor Flash Service Aid ............. 7-22
Display Firmware Device Node ............................ 7-22
Display Resource Attributes .............................. 7-22
7135 RAIDant Array Service Aid ........................... 7-23
PCI RAID Physical Disk Identify ........................... 7-23
SSA Location Code Format .............................. 7-24
SSA Loops and Links ................................. 7-25
SSA Service Aids .................................... 7-30
Service Aid Error Codes ................................ 7-47
Using the Service Aids for SSA-Link Problem Determination ........... 7-48
Finding the Physical Location of a Device ..................... 7-54
Microcode Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-55
Vital Product Data (VPD) ............................... 7-56
Chapter 8. Using the System Verification Procedure .............. 8-1
Step 1. Considerations before Running This Procedure .............. 8-1
Step 2. Loading the Diagnostics ............................ 8-2
Step 3. Running System Verification .......................... 8-3
Step 4. Additional System Verification ......................... 8-3
Step 5. Stopping the Diagnostics ............................ 8-4
Chapter 9. Hardware Problem Determination ................... 9-1
Problem Determination Using the Standalone or Online Diagnostics ....... 9-1
Preface v

Problem Determination When Unable to Load Diagnostics ............ 9-10
Chapter 10. SSA Problem Determination Procedures ............ 10-1
Disk Drive Module Power-On Self-Tests (POSTs) ................. 10-1
Adapter Power-On Self-Tests (POSTs) ....................... 10-2
Appendix A. System Records . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Record the Identification Numbers .......................... A-1
Device Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Appendix B. Service Processor Setup and Test ................ B-1
Testing the Setup .................................... B-2
Appendix C. Modem Configurations . . . . . . . . . . . . . . . . . . . . . . . C-1
Sample Modem Configuration Files ......................... C-1
Configuration File Selection .............................. C-2
Seamless Transfer of a Modem Session ...................... C-6
Modem Configuration Samples ............................ C-9
Appendix D. Service Processor Operational Phases ............. D-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
Reader's Comments — We'd Like to Hear From You ............. X-3
vi RS/6000 Enterprise Server Model H Series User's Guide

Communications Statements
The following statement applies to this product. The statement for other products
intended for use with this product appears in their accompanying documentation.
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interfer-
ence at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Neither the provider nor the manufacturer are responsible
for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equip-
ment. Unauthorized changes or modifications could void the user's authority to
operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
European Union (EU) Statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. The manufacturer cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended mod-
ification of the product, including the fitting of option cards supplied by third parties.
Consult with your dealer or sales representative for details on your specific hardware.
This product has been tested and found to comply with the limits for Class A Infor-
mation Technology Equipment according to CISPR 22 / European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Communications Statements vii

Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
International Electrotechnical Commission (IEC) Statement
This product has been designed and built to comply with IEC Standard 950.
United Kingdom Telecommunications Safety Requirements
This equipment is manufactured to the International Safety Standard EN60950 and
as such is approved in the UK under the General Approval Number
NS/G/1234/J/100003 for indirect connection to the public telecommunication network.
The network adapter interfaces housed within this equipment are approved sepa-
rately, each one having its own independent approval number. These interface
adapters, supplied by the manufacturer, do not use or contain excessive voltages.
An excessive voltage is one which exceeds 70.7 V peak ac or 120 V dc. They inter-
face with this equipment using Safe Extra Low Voltages only. In order to maintain
the separate (independent) approval of the manufacturer's adapters, it is essential
that other optional cards, not supplied by the manufacturer, do not use main voltages
or any other excessive voltages. Seek advice from a competent engineer before
installing other adapters not supplied by the manufacturer.
Avis de conformité aux normes du ministère des Communications du
Canada
Cet appareil numérique de la classe A respecte toutes les exigences du Réglement
sur le matériel brouilleur du Canada.
Canadian Department of Communications Compliance Statement
This Class A digital apparatus meets the requirements of the Canadian
Interference–Causing Equipment Regulations.
viii RS/6000 Enterprise Server Model H Series User's Guide

VCCI Statement
The following is a summary of the VCCI Japanese statement in the box above.
This is a Class A product based on the standard of the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI). If this equipment is used
in a domestic environment, radio disturbance may arise. When such trouble occurs,
the user may be required to take corrective actions.
Electromagnetic Interference (EMI) Statement - Taiwan
The following is a summary of the EMI Taiwan statement above.
Warning: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user will be required to take adequate
measures.
Communications Statements ix

Radio Protection for Germany
Dieses Gerät ist berechtigt in Übereinstimmung mit Dem deutschen EMVG vom
9.Nov.92 das EG–Konformitätszeichen zu führen.
Der Aussteller der Konformitätserklärung ist die IBM Germany.
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese von
Geräten gilt folgende Bestimmung nach dem EMVG:
Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit
besonderer Genehmigung des Bundesministers für Post und Telekommunikation
oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die
Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten
sind.
(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4)
Hinweis
Dieses Genehmigungsverfahren ist von der Deutschen Bundespost noch nicht
veröffentlicht worden.
xRS/6000 Enterprise Server Model H Series User's Guide