IBM PC Server 520 Instruction Manual

PC Server 520
User's Handbook
for PCI/EISA
IBM

Note
Before using this information and the product it supports, be sure to read the general
information under Appendix B, “Notices” on page 379. Also read the general information
under “Product Warranties and Notices” in the User's Reference.
Second Edition (May 1996)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
It is possible that this publication may contain reference to, or information about, IBM products (machines and
programs), programming, or services that are not announced in your country. Such references or information
must not be construed to mean that IBM intends to announce such IBM products, programming, or services in
your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines Corporation 1995, 1996. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Laser Compliance Statement ...................... vii
About This Book ............................ ix
How This Book is Organized ..................... ix
Notices Used in This Book ....................... xi
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Welcome and Thank You ...................... xiii
Chapter 1. Introducing the PC Server 520 ............. 1
Features at a Glance ........................... 3
Controls and Status Indicators .................... 4
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . 6
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Before You Begin ............................ 9
Moving the Server ............................ 10
Starting the Server ............................ 11
Using the CD-ROM Drive ....................... 16
Getting Help on the World Wide Web ............... 18
IBM PC Server Startup Support .................... 19
Chapter 2. Installing Software . . . . . . . . . . . . . . . . . . . . 21
Software Considerations . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing an Operating System .................... 22
Before You Begin ........................... 23
OS/2 and Novell NetWare Installation .............. 24
OS/2 LAN Server 4.0 Fixpaks ................... 25
SCO OpenServer Installation .................... 25
Windows NT Installation ...................... 25
DOS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
All Other Installations ........................ 26
About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Starting the ServerGuide Main CD ................ 27
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Network Adapter Device Drivers ................. 31
Hardware Device Drivers ...................... 32
Installing the PeerMaster LAN Software .............. 33
Installing PeerMaster Software for OS/2 ............. 34
Installing PeerMaster Software for Windows NT ........ 35
 Copyright IBM Corp. 1995, 1996 iii

Installing PeerMaster Software for Novell NetWare ...... 36
Installing Device Drivers for SCO Open Server ......... 36
Using NetFinity with Your PeerMaster Adapter ........ 61
Arranging Your Workspace ...................... 69
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Glare and Lighting .......................... 70
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Electrical Outlets and Cable Lengths ............... 71
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 3. Configuring the Disk Array .............. 75
Before You Begin ............................ 76
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Administration and Monitoring Utilities .............. 77
Monitoring the Adapter Status in a Local System ....... 78
Monitoring Adapter Status from a Remote System ...... 78
RAID Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Hard Disk Drive Capacities .................... 79
Additional Storage Capacity .................... 80
The ServeRAID Configuration Program Screens ........ 80
Starting the ServeRAID Configuration Program .......... 83
The ServeRAID Adapter Main Menu ............... 84
Viewing the ServeRAID Configuration ............... 87
Performing Common Tasks ...................... 88
Creating a Disk Array ........................ 88
Defining Logical Drives ....................... 90
Defining a Hot-Spare Drive .................... 95
Deleting a Disk Array ........................ 96
Deleting a Logical Drive ...................... 98
Redefining Space in an Array ................... 99
Drive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Obtaining Drive Status ...................... 101
Defining the State of a Drive ................... 105
Results of a Hard Disk Drive Failure .............. 107
Logical and Hard Disk Drive Status Indications ....... 108
Replacing a Faulty Drive ..................... 109
Rebuilding a Logical Drive .................... 112
Resetting the Adapter Configuration ................ 114
Viewing Configuration Changes ................. 116
Synchronizing the Adapter Configuration ........... 117
iv PC Server 520 User's Handbook for PCI/EISA

Running RAID Subsystem Diagnostic Tests ........... 118
Additional Disk-Array Tasks .................... 119
Backing Up Your Disk-Array Configuration .......... 119
Restoring the Disk-Array Configuration ............ 120
Changing the Write Policy .................... 120
Formatting Drives . . . . . . . . . . . . . . . . . . . . . . . . . 123
Changing the RAID Parameters ................. 124
Changing the ServeRAID Adapter Parameters ........ 127
Using the Mini-Configuration Program .............. 130
Viewing the Adapter Status ................... 131
Viewing Configuration Information ............... 132
Using Advanced Configuration Functions ........... 132
Chapter 4. Configuring the PeerMaster Adapter ....... 133
Choosing a Mode of Operation ................... 134
Traditional Adapter Mode .................... 134
VNET Switch Mode ........................ 135
Configuration Examples . . . . . . . . . . . . . . . . . . . . . . 136
Using the PeerMaster Setup Utility Program ........... 143
Displaying the PeerMaster Adapter ............... 144
Guidelines for Assigning Slot Numbers ............ 145
Running PeerMaster Diagnostic Programs ........... 147
Displaying PeerMaster PCI Configuration Registers ..... 149
Attaching Network Cables to Your Adapter ........... 151
Chapter 5. Installing Options . . . . . . . . . . . . . . . . . . . 153
Before You Begin ........................... 154
Moving the Server ........................... 155
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Handling Static-Sensitive Devices ................. 157
Preparing to Install Options ..................... 158
Installing Memory-Module Kits ................... 164
Removing Memory-Module Kits .................. 170
Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Installation Sequence . . . . . . . . . . . . . . . . . . . . . . . 179
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 180
Removing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Installing Internal Drives ....................... 192
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Contents v

SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Preinstallation Steps (All Bays) ................. 199
Installing a Drive in Bay B .................... 202
Installing a Drive in Bank C ................... 211
Installing a Drive in Bank D ................... 216
Installing a Drive in Bank E ................... 228
Removing Internal Drives ...................... 236
Removing a Drive from Bay B .................. 237
Removing a Drive from Bank C, D, or E ............ 240
Changing Jumper Settings ...................... 244
Installing a Microprocessor ..................... 250
Security Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Security-Cover Option . . . . . . . . . . . . . . . . . . . . . . . 258
Installing a U-Bolt ......................... 259
Completing the Installation ..................... 261
Connecting External Options .................... 265
Adding a Hot-Swap Storage Expansion Enclosure ...... 265
Connecting External SCSI Devices ............... 265
Chapter 6. Configuring Your Server ............... 273
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . 274
Using the Setup Program ...................... 275
Changing Settings . . . . . . . . . . . . . . . . . . . . . . . . . 275
Starting the Setup Program .................... 276
Recording and Restoring Default Settings ........... 277
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 277
Setting the Selectable Drive-Startup Sequence ......... 281
Configuring EISA, ISA, and PCI Adapters ............ 282
Configuring ISA or EISA Features and Options ....... 283
Configuring PCI Features and Options ............. 287
Configuring Memory . . . . . . . . . . . . . . . . . . . . . . . 287
Using the EISA Configuration Diskette .............. 289
Backing Up the EISA Configuration Diskette ......... 289
Making Menu Selections ..................... 289
Recording EISA Configuration Settings ............ 291
Starting the EISA Configuration Diskette ........... 291
Using the Advanced Functions ................. 292
Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . 293
Resolving Hardware Configuration Conflicts ......... 294
Resolving Software Configuration Conflicts .......... 295
vi PC Server 520 User's Handbook for PCI/EISA

Using the SCSISelect Utility Program ............... 297
Starting the SCSISelect Utility Program ............ 297
SCSISelect Utility Program Options ............... 297
Chapter 7. Solving Problems . . . . . . . . . . . . . . . . . . . 299
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Overview of the Diagnostic Tools ................. 300
Power-On Self-Test (POST) .................... 301
POST Beep Codes ......................... 301
Test Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 304
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 304
About the Test Programs ....................... 305
The Main Menu of the Diagnostic Diskette .......... 306
Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 307
IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Starting the Test Programs ...................... 311
Using the Module Tests ...................... 313
Changing Selected Tests in Test Groups ............ 314
Creating Test Scripts ........................ 314
Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
POST Error Message Table ...................... 318
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
ServeRAID Adapter Messages .................... 324
ServeRAID Adapter POST and Setup Messages ....... 324
ServeRAID Adapter Status and Error Messages ....... 328
PeerMaster Adapter Screen Messages ............... 330
Diagnostic and Setup Error Messages ............. 330
Novell NetWare Load-Time Error Messages ......... 334
Novell NetWare Run-Time Messages .............. 339
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . . 343
Checking the System for Damage ................. 351
After Dropping It .......................... 351
After Spilling Liquid on It .................... 352
Installing Additional Test Programs ................ 353
Using the Utility Programs ..................... 356
Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . 356
Using the File Editor ........................ 356
Contents vii

Chapter 8. Getting Help, Service, and Information ...... 359
Before You Call for Service ..................... 359
Using the HelpWare Support Family ............... 360
Using Electronic Support Services ................ 360
Getting Information by Fax .................... 361
Getting Help by Telephone .................... 361
Getting Help Around the World ................ 362
Purchasing Additional HelpWare Services ............ 363
Using the World Wide Web ................... 363
Enhanced PC Support Line .................... 363
900-Number Operating System and Hardware Support Line 364
Network and Server Support Line ............... 364
Ordering Support Line Services ................. 365
Warranty and Repair Services .................. 365
Obtaining IBM Operating System Updates ............ 366
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 367
Appendix A. Server Records . . . . . . . . . . . . . . . . . . . . 369
Recording the Server Serial Number ................ 369
Installed Device Records ....................... 370
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . 379
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
viii PC Server 520 User's Handbook for PCI/EISA

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1995 vii

About This Book
Pour deconnecter
Pour connecter
Branchez le cordon d’alimentation
sur la prise murale.
Mettez l’unité sous tension.
DANGER:
Débranchez d’abord le cordon
d’alimentation de la prise murale.
Déconnectez les câbles de signaux
des prises murales.
Déconnectez tous les câbles
de unités.
Mettez tout hors tension. Mettez tout hors tension.
Le courant électrique provenant des câbles d’alimentation,
télephoniques et de transmission peut présenter un danger.
Pour éviter tout risque de choc électrique, connectez et
déconnectez ces câbles comme indiqué ci- dessous lorsque
vous installez ou déplacez ce matériel ou les unités connectées,
ou que vous soulevez un carter.*
Connectez les câbles de signaux
sur les prises murales.
Connectez d’abord tous les câbles
sur les unités.
*Le cordon d’alimentation doit être
branché sur un socle de prise de
courant correctement mis à la terre.
xPC Server 520 User's Handbook for PCI/EISA

About This Book
Laser Compliance Statement
The PC Server 520 is a laser product. The drive has a label that
identifies its classification. The label, located on the drive, is shown
below.
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
APPAREIL À LASER DE CLASSE 1
EN 60825
The PC Server 520 is certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class
1 laser products. Elsewhere, the drive is certified to conform to the
requirements of EN 60825.
CAUTION:
Do not open the drive; no user adjustments or serviceable parts
are inside.
Class 1 laser products are not considered to be hazardous. The PC
Server 520 has an internal Class 1 gallium-arsenide laser that is
nominally 0.14 milliwatts at 765 to 815 nanometers wavelength.
Safety Information xi

About This Book
xii PC Server 520 User's Handbook for PCI/EISA

About This Book
This book provides the instructions for completing your installation;
installing and removing server options; and configuring, modifying,
and troubleshooting your server. This book also provides
information to help you solve some of the simpler problems that
might occur. If you have not yet set up your server, refer to the
Setup sheet for instructions on unpacking and cabling the server.
See Chapter 2, “Installing Software” on page 21 for details about
installing an operating system and other software. Refer to the
User's Reference for more detailed information about the server's
features.
How This Book is Organized
Chapter 1, “Introducing the PC Server 520,” introduces and
describes the PC Server 520. This chapter also includes an overview
of the server's features and components. In addition, this chapter
contains instructions for starting the server and using the CD-ROM
drive.
Chapter 2, “Installing Software,” describes factors that you might
want to consider before installing hardware and software in your
server. This chapter also provides instructions for completing your
installation. This includes installing device drivers, installing an
operating system using some of the programs that are provided on
compact discs (CDs) in the IBM ServerGuide package, and installing
the PeerMaster LAN software that is required for models that come
with the PeerMaster adapter.
Chapter 3, “Configuring the Disk Array,” applies only to disk-array
models. This chapter provides instructions for configuring models
that come with a ServeRAID disk-array controller. These
instructions include step-by-step procedures for the tasks necessary
to configure, add, change, and delete one or more disk arrays. This
chapter also contains information about the disk-array adapter
configuration program, drive maintenance, and the RAID diagnostic
program.
Chapter 4, “Configuring the PeerMaster Adapter,” contains
instructions for configuring, cabling, and testing the PeerMaster
adapter.
 Copyright IBM Corp. 1995, 1996 xiii

Welcome and Thank You
Chapter 5, “Installing Options,” contains step-by-step instructions
for installing and removing hardware options, such as
memory-module kits, adapters, and internal drives. Instructions for
connecting external options are also included in this chapter.
Chapter 6, “Configuring Your Server,” contains instructions for
configuring your server. This chapter also provides instructions for
using various utility programs.
Chapter 7, “Solving Problems,” contains information to help you
solve simple problems that you might encounter with your server.
This chapter includes an overview of diagnostic tools, instructions
for testing the server, lists of error messages, and troubleshooting
charts. This chapter also contains information about checking the
server for damage, and resolving configuration conflicts.
Chapter 8, “Getting Help, Service, and Information,” contains
information to help you solve more complex problems that you
might encounter with your server. This chapter provides
instructions on how to obtain service and technical assistance for
your PC Server 520 and other IBM products that you might plan to
use. This chapter also contains information about other
publications, products, warranties, and services that IBM offers.
Also included are fax numbers, toll-free telephone numbers, and
access information for electronic bulletin boards, online services, and
the World Wide Web.
Appendix A, “Server Records,” provides a section to record and
update important information about your server, including the serial
numbers, key number, and device records (which contain
configuration information). Whenever you add options to your
server, be sure to update the information in this appendix.
Appendix B, “Notices,” contains product notices and trademarks.
If you find a term that you are not familiar with, refer to the
glossary located in the back of the User's Reference.
xiv PC Server 520 User's Handbook for PCI/EISA

Welcome and Thank You
Notices Used in This Book
This book contains information notices that relate to a specific topic.
The notice definitions are as follows:
Notes
These notices provide important tips, guidance, or advice.
Attention
These notices indicate possible damage to programs, devices, or
data. An attention notice appears just before the instruction or
situation in which damage could occur.
Caution
These notices indicate situations that potentially can be
hazardous to you. A caution notice appears just before the
instruction or situation that could be hazardous.
About This Book xv

Welcome and Thank You
Related Publications
In addition to this handbook, the following publications are
included with your server:
The Setup sheet contains the instructions for unpacking, setting
up, and cabling your server.
The User's Reference contains detailed information about the
advanced features of your server.
The PC Server Service and Support pamphlet contains important
information and phone numbers to call for different types of
support for your PC Server.
Included with the ServerGuide package is a publication that
describes the advantages of the IBM ServerGuide.
The IBM PC Servers Hardware Maintenance Manual Supplement is
available for purchase. It contains error codes, advanced diagnostic
procedures, and a parts catalog for most models. This manual is
intended for trained service technicians. (Diagnostic Diskettes are
not included.)
For a complete listing of publications available in the U.S. and
Puerto Rico, call 1-800-426-7282. In Canada, call Customer
Assistance at 1-800-465-1234. In all other countries, contact the IBM
support organization that services your area, your IBM marketing
representative, or your IBM reseller.
xvi PC Server 520 User's Handbook for PCI/EISA

Welcome and Thank You
We appreciate your decision to purchase an IBM PC Server 520.
Your server offers speed, power, expandability, and compatibility
with various existing Network Operating Systems and application
programs.
The publications that come with your server are: the Setup sheet,
this User's Handbook, the User's Reference, and a PC Server Service and
Support pamphlet. The Setup sheet contains instructions to help you
set up your server. See “How This Book is Organized” on page ix
for a complete description of the User's Handbook. The User's
Reference contains detailed information about the advanced features
of your server. The PC Server Service and Support pamphlet contains
important information and phone numbers to call for different types
of support for your server. Review these publications thoroughly
before you install an operating system, additional software, or
optional hardware in your server.
Also included is the ServerGuide package, which contains several
CDs. These CDs contain operating systems, application programs,
utility programs, online documentation, and more. Refer to the
ServerGuide documentation that comes with ServerGuide for more
information.
The PC Server 520 also comes with IBM PC Server Startup Support,
which provides coverage during the first 90 days after installation.
IBM PC Server Startup Support is available to PC Server customers
at no additional charge. This comprehensive program enhances
IBM's support for setup, installation, configuration, and problem
determination. It provides assistance for popular network operating
systems and network adapters from IBM and other vendors. If you
need assistance, call IBM at 1-800-772-2227 in the U.S., or call IBM at
1-800-565-3344 in Canada. In all other countries, contact the IBM
support organization that services your area, your IBM marketing
representative, or your IBM reseller.
 Copyright IBM Corp. 1995, 1996 xvii

Welcome and Thank You
xviii PC Server 520 User's Handbook for PCI/EISA

Chapter 1. Introducing the PC Server 520
Your IBM PC Server 520 has an Intel Pentium microprocessor and
symmetric multiprocessing (SMP) upgradability, along with a
peripheral component interconnect (PCI) advanced bus, large
data-storage capacity, and improved system expandability. The
server supports SCSI devices with an IBM PC Server SCSI-2
Fast/Wide PCI Adapter or IBM PC ServeRAID Adapter, depending
on the model. This server is specifically designed by IBM to handle
heavy file-server applications or moderate database applications in
today's network environment. The super video graphics array
(SVGA) controller provides compatibility with a wide range of
various existing Network Operating Systems and application
programs.
As an open-architecture, industry-standard system, the PC Server
520 has been tested for compatibility with numerous IBM and
non-IBM adapters and devices. Rugged dependability is achieved
by incorporating various quality standards and design points, such
as stringent IBM systems assurance testing, and a cooling design
called FloThru. FloThru cooling helps keep internal electronic
components of the PC Server 520 running cool to improve reliability
and accommodate the full configurations necessary in today's LAN
environments.
Refer to the Setup sheet for instructions for setting up your server.
Be sure to read the publications that come with the IBM
ServerGuide package before you set up your server.
This chapter contains an overview of the server features and
components. In addition, this chapter describes how to start the
server and use the CD-ROM drive.
See Chapter 2, “Installing Software” on page 21 for details about
installing an operating system and other software. In addition, this
book describes how to configure and use the server, and how to
install and remove options. The troubleshooting information will
help you solve some of the simpler problems that might occur.
Appendix A, “Server Records” on page 369 provides a section for
you to record all the important information about your server.
 Copyright IBM Corp. 1995, 1996 1

Refer to the User's Reference for more detailed information about the
server features. That book also includes a glossary, warranty
information, and other important notices.
This chapter contains:
Features at a Glance ........................... 3
Controls and Status Indicators .................... 4
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . 6
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Before You Begin ............................ 9
Moving the Server ............................ 10
Starting the Server ............................ 11
Using the CD-ROM Drive ....................... 16
Getting Help on the World Wide Web ............... 18
IBM PC Server Startup Support .................... 19
2PC Server 520 User's Handbook for PCI/EISA