IBM PC Server 520 Instruction Manual

PC Server 520
User's Handbook
for PCI/EISA
IBM

Note
Before using this information and the product it supports, be sure to read the general
information under Appendix B, “Notices” on page 379. Also read the general information
under “Product Warranties and Notices” in the User's Reference.
Second Edition (May 1996)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
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Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines Corporation 1995, 1996. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Laser Compliance Statement ...................... vii
About This Book ............................ ix
How This Book is Organized ..................... ix
Notices Used in This Book ....................... xi
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Welcome and Thank You ...................... xiii
Chapter 1. Introducing the PC Server 520 ............. 1
Features at a Glance ........................... 3
Controls and Status Indicators .................... 4
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . 6
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Before You Begin ............................ 9
Moving the Server ............................ 10
Starting the Server ............................ 11
Using the CD-ROM Drive ....................... 16
Getting Help on the World Wide Web ............... 18
IBM PC Server Startup Support .................... 19
Chapter 2. Installing Software . . . . . . . . . . . . . . . . . . . . 21
Software Considerations . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing an Operating System .................... 22
Before You Begin ........................... 23
OS/2 and Novell NetWare Installation .............. 24
OS/2 LAN Server 4.0 Fixpaks ................... 25
SCO OpenServer Installation .................... 25
Windows NT Installation ...................... 25
DOS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
All Other Installations ........................ 26
About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Starting the ServerGuide Main CD ................ 27
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Network Adapter Device Drivers ................. 31
Hardware Device Drivers ...................... 32
Installing the PeerMaster LAN Software .............. 33
Installing PeerMaster Software for OS/2 ............. 34
Installing PeerMaster Software for Windows NT ........ 35
 Copyright IBM Corp. 1995, 1996 iii

Installing PeerMaster Software for Novell NetWare ...... 36
Installing Device Drivers for SCO Open Server ......... 36
Using NetFinity with Your PeerMaster Adapter ........ 61
Arranging Your Workspace ...................... 69
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Glare and Lighting .......................... 70
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Electrical Outlets and Cable Lengths ............... 71
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 3. Configuring the Disk Array .............. 75
Before You Begin ............................ 76
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Administration and Monitoring Utilities .............. 77
Monitoring the Adapter Status in a Local System ....... 78
Monitoring Adapter Status from a Remote System ...... 78
RAID Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Hard Disk Drive Capacities .................... 79
Additional Storage Capacity .................... 80
The ServeRAID Configuration Program Screens ........ 80
Starting the ServeRAID Configuration Program .......... 83
The ServeRAID Adapter Main Menu ............... 84
Viewing the ServeRAID Configuration ............... 87
Performing Common Tasks ...................... 88
Creating a Disk Array ........................ 88
Defining Logical Drives ....................... 90
Defining a Hot-Spare Drive .................... 95
Deleting a Disk Array ........................ 96
Deleting a Logical Drive ...................... 98
Redefining Space in an Array ................... 99
Drive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Obtaining Drive Status ...................... 101
Defining the State of a Drive ................... 105
Results of a Hard Disk Drive Failure .............. 107
Logical and Hard Disk Drive Status Indications ....... 108
Replacing a Faulty Drive ..................... 109
Rebuilding a Logical Drive .................... 112
Resetting the Adapter Configuration ................ 114
Viewing Configuration Changes ................. 116
Synchronizing the Adapter Configuration ........... 117
iv PC Server 520 User's Handbook for PCI/EISA

Running RAID Subsystem Diagnostic Tests ........... 118
Additional Disk-Array Tasks .................... 119
Backing Up Your Disk-Array Configuration .......... 119
Restoring the Disk-Array Configuration ............ 120
Changing the Write Policy .................... 120
Formatting Drives . . . . . . . . . . . . . . . . . . . . . . . . . 123
Changing the RAID Parameters ................. 124
Changing the ServeRAID Adapter Parameters ........ 127
Using the Mini-Configuration Program .............. 130
Viewing the Adapter Status ................... 131
Viewing Configuration Information ............... 132
Using Advanced Configuration Functions ........... 132
Chapter 4. Configuring the PeerMaster Adapter ....... 133
Choosing a Mode of Operation ................... 134
Traditional Adapter Mode .................... 134
VNET Switch Mode ........................ 135
Configuration Examples . . . . . . . . . . . . . . . . . . . . . . 136
Using the PeerMaster Setup Utility Program ........... 143
Displaying the PeerMaster Adapter ............... 144
Guidelines for Assigning Slot Numbers ............ 145
Running PeerMaster Diagnostic Programs ........... 147
Displaying PeerMaster PCI Configuration Registers ..... 149
Attaching Network Cables to Your Adapter ........... 151
Chapter 5. Installing Options . . . . . . . . . . . . . . . . . . . 153
Before You Begin ........................... 154
Moving the Server ........................... 155
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Handling Static-Sensitive Devices ................. 157
Preparing to Install Options ..................... 158
Installing Memory-Module Kits ................... 164
Removing Memory-Module Kits .................. 170
Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Installation Sequence . . . . . . . . . . . . . . . . . . . . . . . 179
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 180
Removing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Installing Internal Drives ....................... 192
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Contents v

SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Preinstallation Steps (All Bays) ................. 199
Installing a Drive in Bay B .................... 202
Installing a Drive in Bank C ................... 211
Installing a Drive in Bank D ................... 216
Installing a Drive in Bank E ................... 228
Removing Internal Drives ...................... 236
Removing a Drive from Bay B .................. 237
Removing a Drive from Bank C, D, or E ............ 240
Changing Jumper Settings ...................... 244
Installing a Microprocessor ..................... 250
Security Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Security-Cover Option . . . . . . . . . . . . . . . . . . . . . . . 258
Installing a U-Bolt ......................... 259
Completing the Installation ..................... 261
Connecting External Options .................... 265
Adding a Hot-Swap Storage Expansion Enclosure ...... 265
Connecting External SCSI Devices ............... 265
Chapter 6. Configuring Your Server ............... 273
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . 274
Using the Setup Program ...................... 275
Changing Settings . . . . . . . . . . . . . . . . . . . . . . . . . 275
Starting the Setup Program .................... 276
Recording and Restoring Default Settings ........... 277
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 277
Setting the Selectable Drive-Startup Sequence ......... 281
Configuring EISA, ISA, and PCI Adapters ............ 282
Configuring ISA or EISA Features and Options ....... 283
Configuring PCI Features and Options ............. 287
Configuring Memory . . . . . . . . . . . . . . . . . . . . . . . 287
Using the EISA Configuration Diskette .............. 289
Backing Up the EISA Configuration Diskette ......... 289
Making Menu Selections ..................... 289
Recording EISA Configuration Settings ............ 291
Starting the EISA Configuration Diskette ........... 291
Using the Advanced Functions ................. 292
Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . 293
Resolving Hardware Configuration Conflicts ......... 294
Resolving Software Configuration Conflicts .......... 295
vi PC Server 520 User's Handbook for PCI/EISA

Using the SCSISelect Utility Program ............... 297
Starting the SCSISelect Utility Program ............ 297
SCSISelect Utility Program Options ............... 297
Chapter 7. Solving Problems . . . . . . . . . . . . . . . . . . . 299
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Overview of the Diagnostic Tools ................. 300
Power-On Self-Test (POST) .................... 301
POST Beep Codes ......................... 301
Test Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 304
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 304
About the Test Programs ....................... 305
The Main Menu of the Diagnostic Diskette .......... 306
Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 307
IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Starting the Test Programs ...................... 311
Using the Module Tests ...................... 313
Changing Selected Tests in Test Groups ............ 314
Creating Test Scripts ........................ 314
Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
POST Error Message Table ...................... 318
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
ServeRAID Adapter Messages .................... 324
ServeRAID Adapter POST and Setup Messages ....... 324
ServeRAID Adapter Status and Error Messages ....... 328
PeerMaster Adapter Screen Messages ............... 330
Diagnostic and Setup Error Messages ............. 330
Novell NetWare Load-Time Error Messages ......... 334
Novell NetWare Run-Time Messages .............. 339
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . . 343
Checking the System for Damage ................. 351
After Dropping It .......................... 351
After Spilling Liquid on It .................... 352
Installing Additional Test Programs ................ 353
Using the Utility Programs ..................... 356
Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . 356
Using the File Editor ........................ 356
Contents vii

Chapter 8. Getting Help, Service, and Information ...... 359
Before You Call for Service ..................... 359
Using the HelpWare Support Family ............... 360
Using Electronic Support Services ................ 360
Getting Information by Fax .................... 361
Getting Help by Telephone .................... 361
Getting Help Around the World ................ 362
Purchasing Additional HelpWare Services ............ 363
Using the World Wide Web ................... 363
Enhanced PC Support Line .................... 363
900-Number Operating System and Hardware Support Line 364
Network and Server Support Line ............... 364
Ordering Support Line Services ................. 365
Warranty and Repair Services .................. 365
Obtaining IBM Operating System Updates ............ 366
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 367
Appendix A. Server Records . . . . . . . . . . . . . . . . . . . . 369
Recording the Server Serial Number ................ 369
Installed Device Records ....................... 370
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . 379
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
viii PC Server 520 User's Handbook for PCI/EISA

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1995 vii

About This Book
Pour deconnecter
Pour connecter
Branchez le cordon d’alimentation
sur la prise murale.
Mettez l’unité sous tension.
DANGER:
Débranchez d’abord le cordon
d’alimentation de la prise murale.
Déconnectez les câbles de signaux
des prises murales.
Déconnectez tous les câbles
de unités.
Mettez tout hors tension. Mettez tout hors tension.
Le courant électrique provenant des câbles d’alimentation,
télephoniques et de transmission peut présenter un danger.
Pour éviter tout risque de choc électrique, connectez et
déconnectez ces câbles comme indiqué ci- dessous lorsque
vous installez ou déplacez ce matériel ou les unités connectées,
ou que vous soulevez un carter.*
Connectez les câbles de signaux
sur les prises murales.
Connectez d’abord tous les câbles
sur les unités.
*Le cordon d’alimentation doit être
branché sur un socle de prise de
courant correctement mis à la terre.
xPC Server 520 User's Handbook for PCI/EISA