
Preparing to Add Options ...................... 126
Installing Video Memory ....................... 132
Working with Adapters ....................... 133
Working with Memory-Module Kits ................ 142
Installing Internal Drives ....................... 149
Working with Microprocessor Upgrades ............. 202
Installing the External SCSI Cable Connector ........... 211
Adding Security Options ....................... 215
Completing the Installation ..................... 218
Connecting External Options .................... 222
Updating the Server Configuration ................. 225
Chapter 5. Solving Problems . . . . . . . . . . . . . . . . . . . 227
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Diagnostic Tools Overview ..................... 229
About the Test Programs ....................... 233
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Ethernet Controller Messages .................... 258
ServeRAID Adapter Messages .................... 282
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Checking the System for Damage ................. 303
Installing Additional Test Programs ................ 305
Using the Utility Programs ..................... 308
Resolving Configuration Conflicts ................. 310
Chapter 6. Getting Help, Service, and Information ...... 313
Before You Call for Service ..................... 313
Using the HelpWare Support Family ............... 313
Purchasing Additional HelpWare Services ............ 317
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 320
Appendix A. Jumpers . . . . . . . . . . . . . . . . . . . . . . . . 321
Changing Jumper Positions ..................... 321
System Board Jumpers ........................ 324
Processor Board Jumpers ....................... 328
Appendix B. Server Records . . . . . . . . . . . . . . . . . . . . 331
iv PC Server 330 User's Handbook