IBM PC Server 330 Instruction Manual

PC Server 330
User's Handbook
IBM

Note
Before using this information and the product it supports, be sure to read the general
information under Appendix D, “Notices” on page 343. Also read the general information
under “Product Warranties and Notices” in the User's Reference.
First Edition (September 1996)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
It is possible that this publication may contain reference to, or information about, IBM products (machines and
programs), programming, or services that are not announced in your country. Such references or information
must not be construed to mean that IBM intends to announce such IBM products, programming, or services in
your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines Corporation 1996. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Laser Compliance Statement ...................... ix
About This Book ............................ xi
How This Book is Organized ..................... xi
Notices Used in This Book ....................... xii
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Welcome and Thank You ...................... xiv
Chapter 1. Getting Started with PC Server 330 ......... 1
Features at a Glance ........................... 3
Controls and Indicators ......................... 4
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . 9
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Arranging Your Workspace ...................... 14
Getting Help on the World Wide Web ............... 16
IBM PC Server Startup Support .................... 17
Chapter 2. Configuring Your Disk Arrays ............ 19
Before You Begin ............................ 20
Installing Your Software ........................ 20
Configuring Your Disk Arrays .................... 25
Maintaining Your Disk Arrays .................... 54
Chapter 3. Configuring Your Server ................ 87
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . 89
The Configuration/Setup Utility ................... 91
Using the Configuration/Setup Utility Main Menu ........ 92
Configuring Options ......................... 104
Using the EISA Configuration Diskette .............. 105
Configuring EISA, ISA, and PCI Adapters ............ 108
Resolving Configuration Conflicts ................. 112
Configuring the Ethernet Controller ................ 115
Using the SCSISelect Utility Program ............... 116
Saving Configuration Settings .................... 119
Chapter 4. Installing Options . . . . . . . . . . . . . . . . . . . 121
Before You Begin ........................... 123
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Handling Static-Sensitive Devices ................. 125
 Copyright IBM Corp. 1996 iii

Preparing to Add Options ...................... 126
Installing Video Memory ....................... 132
Working with Adapters ....................... 133
Working with Memory-Module Kits ................ 142
Installing Internal Drives ....................... 149
Working with Microprocessor Upgrades ............. 202
Installing the External SCSI Cable Connector ........... 211
Adding Security Options ....................... 215
Completing the Installation ..................... 218
Connecting External Options .................... 222
Updating the Server Configuration ................. 225
Chapter 5. Solving Problems . . . . . . . . . . . . . . . . . . . 227
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Diagnostic Tools Overview ..................... 229
About the Test Programs ....................... 233
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Ethernet Controller Messages .................... 258
ServeRAID Adapter Messages .................... 282
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Checking the System for Damage ................. 303
Installing Additional Test Programs ................ 305
Using the Utility Programs ..................... 308
Resolving Configuration Conflicts ................. 310
Chapter 6. Getting Help, Service, and Information ...... 313
Before You Call for Service ..................... 313
Using the HelpWare Support Family ............... 313
Purchasing Additional HelpWare Services ............ 317
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 320
Appendix A. Jumpers . . . . . . . . . . . . . . . . . . . . . . . . 321
Changing Jumper Positions ..................... 321
System Board Jumpers ........................ 324
Processor Board Jumpers ....................... 328
Appendix B. Server Records . . . . . . . . . . . . . . . . . . . . 331
iv PC Server 330 User's Handbook

Record the Identification Numbers ................. 331
Installed Device Records ....................... 332
Appendix C. Ethernet Cable Specifications ........... 339
10BASE-T Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
AUI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Appendix D. Notices . . . . . . . . . . . . . . . . . . . . . . . . 343
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Contents v

vi PC Server 330 User's Handbook

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1995 vii

Pour deconnecter
Pour connecter
Branchez le cordon d’alimentation
sur la prise murale.
Mettez l’unité sous tension.
DANGER:
Débranchez d’abord le cordon
d’alimentation de la prise murale.
Déconnectez les câbles de signaux
des prises murales.
Déconnectez tous les câbles
de unités.
Mettez tout hors tension. Mettez tout hors tension.
Le courant électrique provenant des câbles d’alimentation,
télephoniques et de transmission peut présenter un danger.
Pour éviter tout risque de choc électrique, connectez et
déconnectez ces câbles comme indiqué ci- dessous lorsque
vous installez ou déplacez ce matériel ou les unités connectées,
ou que vous soulevez un carter.*
Connectez les câbles de signaux
sur les prises murales.
Connectez d’abord tous les câbles
sur les unités.
*Le cordon d’alimentation doit être
branché sur un socle de prise de
courant correctement mis à la terre.
viii PC Server 330 User's Handbook

Laser Compliance Statement
Some IBM Personal Computer models are equipped from the factory
with a CD-ROM drive. CD-ROM drives are also sold separately as
options. The CD-ROM drive is a laser product. The CD-ROM drive
is certified in the U.S. to conform to the requirements of the
Department of Health and Human Services 21 Code of Federal
Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of
the International Electrotechnical Commission (IEC) 825 and
CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
Opening the CD-ROM drive could result in exposure to hazardous
laser radiation. There are no serviceable parts inside the CD-ROM
drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or Class 3B
laser diode. Note the following.
DANGER
Laser radiation when open. Do not stare into the beam,
do not view directly with optical instruments, and avoid
direct exposure to the beam.
Safety Information ix

xPC Server 330 User's Handbook

About This Book
This book provides instructions on how to configure your PC Server
330 and how to install and remove options. This book also provides
information to help you solve many simple problems that might
occur. If you have not yet set up your server, refer to the Setup and
Installation sheet for detailed information on unpacking the server,
attaching cables, and installing the operating system. Refer to the
User's Reference for more detailed information on the features of the
server.
How This Book is Organized
Chapter 1, “Getting Started with PC Server 330,” provides a general
introduction to using your server.
Chapter 2, “Configuring Your Disk Arrays,” provides information
about configuring models that come with a disk-array adapter. This
chapter provides step-by-step instructions to perform the tasks
necessary to configure, add, change, or delete one or more disk
arrays.
Chapter 3, “Configuring Your Server,” describes how to use the
Configuration/Setup utility program to configure your server. This
chapter also provides instructions for using various utility programs.
Chapter 4, “Installing Options,” contains instructions for installing
and removing options, such as memory, adapters, and internal
drives. Instructions for connecting external options are also
included in this chapter.
Chapter 5, “Solving Problems,” includes an overview of the
diagnostic tools, instructions for testing the server, lists of error
messages, and troubleshooting charts. The chapter also contains
information about checking the server for damage, and resolving
configuration conflicts.
Chapter 6, “Getting Help, Service, and Information,” provides
instructions on how to obtain service and technical assistance for
your PC Server 330 and other IBM products that you might plan to
use. This chapter also contains information about other
publications, products, warranties, and services that IBM offers.
 Copyright IBM Corp. 1996 xi

Notices Used in This Book
Also included are fax numbers, toll-free telephone numbers, and
access information for electronic bulletin boards, online services, and
the World Wide Web.
Appendix A, “Jumpers,” describes jumper locations and settings
and contains instructions for changing jumpers.
Appendix B, “Server Records,” provides a section to record and
update important information about your server, including serial
numbers, key number, and device records. Whenever you add
options to your server, be sure to update the information in this
appendix.
Appendix C, “Ethernet Cable Specifications,” provides a description
of the cables that you can use to connect the server to an Ethernet,
IEEE Standard 802.3 network.
Appendix D, “Notices,” contains product notices and trademarks.
An index follows the appendixes.
Notices Used in This Book
This book contains notices to highlight information or provide safety
information:
Notes
These notices provide important tips, guidance, or advice.
Attention
These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or
situation in which damage could occur.
Caution
These notices indicate situations that can be potentially
hazardous to you. A caution notice is placed just before
descriptions of potentially hazardous procedure steps or
situations.
xii PC Server 330 User's Handbook

Related Publications
Related Publications
The following publications come with your PC Server 330:
The PC Server 330 Setup and Installation sheet contains
information about setting up your server.
The PC Server 330 User's Reference contains detailed information
about the advanced features of your server.
The PC Server Service and Support pamphlet contains important
information and phone numbers to call for different types of
support for your PC Server.
The ServerGuide documentation describes the advantages of IBM
ServerGuide and describes how to use the ServerGuide software.
The IBM PC Servers Hardware Maintenance Manual Supplement is
available for purchase. It contains a parts catalog, error codes, and
advanced diagnostic procedures. This manual is intended for
trained service technicians. (Diagnostic diskettes are not included.)
The following pertain to the server’s Ethernet Controller.
IBM LAN Technical Reference IEEE 802.2 and NETBIOS API,
SC30-3587
IBM Transmission Control Protocol/Internet Protocol Version 2.1 for
DOS: Programmer’s Reference, SC31-7046
IBM LAN Server Command and Utilities, S10H-9686
Guide to LAN Server Books, S10H-9688
DOS LAN Services and User’s Guide, S10H-9684
Additional publications are available for purchase from IBM. For a
list of publications available in your country:
In the U.S. and Puerto Rico, call 1-800-426-7282.
In Canada, call 1-800-465-1234.
In other countries, contact the IBM support organization that
services your area, your IBM marketing representative, or your
IBM reseller.
About This Book xiii

Welcome and Thank You
Welcome and Thank You
We appreciate your decision to purchase an IBM PC Server 330.
Your server offers speed, power, expandability, and compatibility.
Your server comes with the ServerGuide package, which contains a
number of CDs. These CDs contain operating systems, application
programs, utility programs, online documentation, and more. Refer
to the ServerGuide documentation for more information.
You can access the World Wide Web for updates to flash BIOS and
the latest information about product compatibility and
configuration. You can also link to other locations for additional
information. IBM gives you direct access to trained specialists who
can help you set up, install, and configure your server.1
The PC Server 330 comes with a limited three-year on-site warranty.
In addition, IBM's PC Server Startup Support provides coverage to
PC Server customers during the first 90 days after installation at no
additional charge.
This comprehensive program enhances IBM's support for setup,
installation, configuration, and problem determination. It provides
assistance for popular network operating systems and network
adapters from IBM and non-IBM vendors. In the U.S., call IBM at
1-800-772-2227, or in Canada, call 1-800-565-3344 if you need
assistance.
In all other countries, contact the IBM support organization that
services your area, your IBM marketing representative, or your IBM
reseller.
1Response time will vary depending on the number and nature of calls received.
xiv PC Server 330 User's Handbook

Chapter 1. Getting Started with PC Server 330
Your PC Server 330 combines powerful microprocessor performance,
large data-storage capacity, and improved system expandability.
This server is designed by IBM to support the demands of today's
network environment for smaller workgroups. Incorporating the
extended industry standard architecture (EISA) and the peripheral
component interconnect (PCI) bus architectures, your server
provides compatibility with a wide range of existing hardware and
software.
As an open-architecture, industry-standard system, the PC Server
330 has been tested for compatibility with numerous IBM and
non-IBM adapters and devices. Rugged dependability is achieved
by incorporating various quality standards and design points, such
as stringent IBM systems assurance testing.
Refer to the User's Reference for more detailed information on the
server features. That book also includes a glossary, warranty
information, and other important notices.
Refer to the Setup and Installation sheet for instructions for setting up
your server. Be sure to read the publications that come with the
IBM ServerGuide package before you set up your server.
This chapter contains an overview of the server features and
components.
CAUTION:
To avoid possible injury while moving or lifting the server, ask
another person to help you.
This chapter contains:
Features at a Glance ........................... 3
Controls and Indicators ......................... 4
PC Server 330 Controls (Non-Hot-Swap Server) ........ 4
PC Server 330 Controls (Hot-Swap Server) ........... 5
Operator Panel Status Indicators ................. 7
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . 9
 Copyright IBM Corp. 1996 1

Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Expansion Bays (Non-Hot Swap Server) ............. 11
Expansion Bays (Hot-Swap Server) ................ 12
Arranging Your Workspace ...................... 14
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Glare and Lighting .......................... 15
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Electrical Outlets and Cable Lengths ............... 16
Getting Help on the World Wide Web ............... 16
IBM PC Server Startup Support .................... 17
2PC Server 330 User's Handbook

Features at a Glance
Features at a Glance
The following table summarizes the features of the PC Server 330.
Microprocessor
Pentium Pro microprocessor
16 KB of level-1 cache
256 KB of level-2 cache (min.)
Clock rate varies by model
Memory
Standard: 32 MB (min.),
expandable to 512 MB
60 ns, buffered Extended Data Out
(EDO), Error Correcting Code (ECC)
Four dual inline memory-module
sockets
Diskette Drives
Up to two drives supported
Standard: One 3.5-inch, 1.44 MB
Optional (internal):
– 3.5-inch, 1.44 MB
– 3.5-inch, 2.88 MB
Hard Disk Drives
Non-hot swap servers support up to
six not-hot swap hard disk drives.
Hot-swap servers support up to
seven hard disk drives, six of them
hot-swappable.
CD-ROM Drive
Standard: SCSI
Keyboard and Auxiliary Device
(some models)
Keyboard
Mouse
Expansion Slots
Up to nine adapters can be installed.
One dedicated PCI slot
Four shared PCI/EISA slots
Four dedicated EISA slots
Expansion Bays
Six 5.25-inch drive bays
(non-hot-swap server)
One 5.25-inch and six hot-swap
drive bays (hot-swap server)
Three 3.5-inch drive bays
The number of bays available for
expansion varies by model.
Upgradable POST and BIOS
POST/BIOS upgrades (when
available) can update EEPROM on
the system board
Security Features
Bolt-down capability
Door lock
LogicLock security enabled
Power-on and administrator
passwords
Selectable drive-startup
Security-error indicator
Integrated Functions
Two serial ports
One infrared port
One parallel port
Mouse port
Keyboard port
16-bit UltraSCSI controller
– One external connector (16-bit)
– One internal connector (16-bit)
Ethernet Controller
– 10BASE-T port
– AUI port
Video controller port compatible
with:
– Super video graphics array
(SVGA)
– Video graphics adapter (VGA)
– Color graphics adapter (CGA)
– 1 MB video memory
Power Supply
350 W (110–220 V ac)
Built-in overload and surge
protection
Automatic restart after a momentary
loss of power
Chapter 1. Getting Started with PC Server 330 3

Controls and Indicators
Controls and Indicators
The most commonly used controls and indicators are on the front of
your server.
PC Server 330 Controls (Non-Hot-Swap Server)
CD-ROM Eject Button
Power-On Light
Power Switch
CD-ROM Drive
In-Use Light
Diskette Eject
Button
Diskette Drive
In-Use Light
4PC Server 330 User's Handbook

Controls and Indicators
PC Server 330 Controls (Hot-Swap Server)
CD-ROM Eject Button
Power-On Light
Power Switch
CD-ROM Drive
In-Use Light
Diskette Eject
Button
Diskette Drive
In-Use Light
Chapter 1. Getting Started with PC Server 330 5

Controls and Indicators
CD-ROM Eject Button: Push this button to release the CD
from the CD-ROM drive.
Power-On Light: This green LED lights when you turn on
your server by pressing the power switch, and when the
server powers on in the Unattended mode.
Power Switch: Use this switch to turn your server on
manually, or return the server to Standby mode. The
automatic restart feature, which enables the server to restart
following a momentary power loss, means that the server is
never completely turned off. Do not set the server to the
Standby mode if any of the drive In-Use lights are on. This
might damage the information stored on a hard disk or
diskette.
You can configure the server to start at a specified date and
time, or when it receives a signal from either serial port. (For
more information on setting Unattended startup, see
“Alarm/Wakeup Settings” on page 96.)
To toggle the server:
To the Attended mode from the Standby mode, press and
release the power switch.
Attended mode to the Standby mode, press the power
switch in slowly just until the power-on light goes out,
and then immediately release the switch.
Diskette-Drive In-Use Light: This light comes on when the
drive is accessing a diskette.
Diskette Eject Button: Push this button to release a diskette
from the drive.
CD-ROM Drive In-Use Light: This light comes on when the
CD-ROM drive is accessed.
6PC Server 330 User's Handbook