IBM 4348 User manual

Welcome.
Thank you for buying an
IBM server.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about
your server at
http://www.ibm.com/systems/x/.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Documentation CD.
Installation Guide
Installation Guide
System x3100
Type 4348
Turn off the server
and install options.
Did the server
start correctly?
Ye s
No
Go to the Server Support
flow chart on the reverse
side of this page.
Start the server.
Did the server
start correctly?
Ye s
No
Cable the server and options;
then, restart the server.
Was the
server setup
completed?
Use
ServerGuide to
install the operating
system?
The server is ready to use.
Go to
to register the server.
http://www.ibm.com/support/mysupport/
Go to the Web for instructions:
http://www.ibm.com/systems/
support.
No
Ye s
Ye s
No
Use the IBM
ServerGuide program
to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs

Server Support
Ye s
No
No
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Update the firmware to the
latest level.
You can download firmware from
.
http://www.ibm.com/systems/
support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the server working
correctly?
Is the problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/.
View information about IBM Support Line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/.
Register the server. Go to
http://www.ibm.com/support/mysupport/.
Ye s
Is the problem
solved?
Is the problem
solved?

System x3100 Type 4348
Installation Guide


Note:
Before using this information and the product it supports, read the general information in Appendix B,
“Notices,” on page 65 and the Warranty and Support Information document on the IBM System x
Documentation CD.
First Edition (March 2008)
©Copyright International Business Machines Corporation 2008. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM System xDocumentation CD.................3
Hardware and software requirements ................3
Using the Documentation Browser .................3
Notices and statements in this document ................4
Features and specifications .....................5
Major components of the server ...................6
Chapter 2. Installing optional devices ................7
Installation guidelines .......................7
System reliability guidelines....................8
Handling static-sensitive devices ..................9
Removing the side cover .....................10
Removing the bezel .......................11
Installing amemory module ....................12
Installing adrive ........................15
Installing aDVD drive .....................16
Installing an optional tape drive ..................19
Installing aSATA hard disk drive .................20
Power and signal cables for internal drives .............22
Installing an adapter .......................22
Cabling an optional SCSI adapter ..................25
Completing the installation.....................25
Installing the bezel ......................25
Installing the side cover.....................26
Connecting the cables .....................27
Updating the server configuration .................28
Chapter 3. Server controls, LEDs, and power.............29
Front view ..........................29
Rear view ...........................31
Server power features ......................32
Setting the power supply voltage .................32
Turning on the server .....................32
Turning off the server .....................33
Chapter 4. Configuring the server .................35
Using the ServerGuide Setup and Installation CD ............35
Using the Configuration/Setup Utility program .............35
Using the Boot Menu program ...................36
Enabling the Intel Gigabit Ethernet Boot Agent program ..........36
Configuring the Intel Gigabit Ethernet controller .............37
Chapter 5. Solving problems ...................39
Diagnostic tools overview .....................39
POST beep codes .......................40
POST error codes........................40
Troubleshooting tables ......................50
DVD drive problems ......................50
General problems .......................51
Hard disk drive problems ....................51
©Copyright IBM Corp. 2008 iii

Intermittent problems......................51
Keyboard, mouse, or pointing-device problems ............52
Memory problems .......................53
Microprocessor problems ....................53
Monitor or video problems ....................54
Optional-device problems ....................56
Power problems .......................57
Serial port problems ......................58
ServerGuide problems .....................58
Software problems ......................59
Universal Serial Bus (USB) port problems ..............60
System-board error LEDs .....................60
Recovering from aBIOS update failure ................61
Appendix A. Getting help and technical assistance ..........63
Before you call .........................63
Using the documentation .....................63
Getting help and information from the World Wide Web ..........63
Software service and support ...................64
Hardware service and support ...................64
IBM Taiwan product service ....................64
Appendix B. Notices ......................65
Trademarks ..........................65
Important notes.........................66
Product recycling and disposal ...................67
Battery return program ......................69
Chinese Class Awarning statement .................70
Index ............................71
iv System x3100 Type 4348: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2008 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
vi System x3100 Type 4348: Installation Guide

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
amodule containing alithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Safety vii

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
viii System x3100 Type 4348: Installation Guide

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
Safety ix

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 12:
CAUTION:
The following label indicates ahot surface nearby.
Statement 13:
DANGER
Overloading abranch circuit is potentially afire hazard and ashock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Important:
Each caution and danger statement in this document is labeled with anumber. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
xSystem x3100 Type 4348: Installation Guide

For example, if acaution statement is labeled ″Statement 1″,translations for that
caution statement are in the Safety Information document under ″Statement 1″.
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
Safety xi

xii System x3100 Type 4348: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM®System x3100
Type 4348 server and basic instructions for installing some optional devices. More
detailed instructions for installing optional devices are in the User’s Guide on the
IBM System x™Documentation CD, which comes with the server. This document
contains information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling some optional devices
vSolving problems
If firmware and documentation updates are available, you can download them from
the IBM Web site The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, complete the following steps.
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support,click System x.
3. Under Popular links,click Software and device drivers for firmware updates,
or click Publications lookup for documentation updates.
The server comes with an IBM ServerGuide™Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system. If
the ServerGuide Setup and Installation CD did not come with the server, to
download the latest version, go to http://www.ibm.com/systems/management/
serverguide/sub.html and click IBM Service and Support Site.To download the
latest device drivers, go to http://www.ibm.com/systems/support/.
The server comes with alimited warranty. You can obtain up-to-date information
about your server and other IBM server products at http://www.ibm.com/systems/x.
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM System x3100 server
Machine type 4348
Model number _____________________________________________
Serial number _____________________________________________
©Copyright IBM Corp. 2008 1

The model number and serial number are on the label on the lower-right side of the
bezel, as shown in the following illustration. This illustration might differ slightly from
your hardware.
Model number and
serial number
For alist of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us.
2System x3100 Type 4348: Installation Guide

The IBM System xDocumentation CD
The IBM System xDocumentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System xDocumentation CD requires the following minimum hardware
and software:
vMicrosoft®,Windows XP, Windows 2000, or Red Hat Linux
v100 MHz microprocessor
v32 MB of RAM
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your server and displays the documents in the language for that region (if
available). If adocument is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the DVD drive. The Documentation
Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
–If you are using aWindows operating system, insert the CD into the DVD
drive and click Start --> Run.In the Open field, type
e:\win32.bat
where eis the drive letter of the CD drive, and click OK.
–If you are using Red Hat Linux, insert the CD into the DVD drive; then, run
the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. Aplus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select adocument, adescription of the document is displayed under
Topic Description.To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type aword or word string in the Search field and
click Search.The documents in which the word or word string appears are listed in
order of the most occurrences. Click adocument to view it, and press Crtl+F to use
the Acrobat search function, or press Alt+F to use the xpdf search function within
the document.
Chapter 1. Introduction 3

Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM System xDocumentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
4System x3100 Type 4348: Installation Guide

Features and specifications
The following information is asummary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
vOne Intel LGA775 dual-core Xeon
E2140 or 3065 series processor
v2MB, 3MB, 4MB, or 6MB level-2
cache
v1066 or 1333 MHz front side bus
Note: Use the Configuration/Setup
Utility program to determine the type
and speed of the microprocessor.
Memory:
vMinimum: 512 MB
vMaximum: 8GB
vTypes: Unbuffered PC2-5300 667
MHz or PC2-6400 800 MHz,
double-data-rate 2(DDR2) with ECC
vConnectors: four dual inline memory
module (DIMM) connectors, two-way
interleaved
Drives: (depending on your model)
vHard disk drive: SATA
vOptional tape drive: SATA
vOne of the following SATA drives:
–DVD-ROM
–DVD-RW
Drive bays: (depending on your model)
vTwo 5.25 in. bays (one DVD drive
installed)
vOne 3.5 in. removable-media drive
bay; optional external tape drive
vTwo 3.5 in. hard disk drive bays (one
hard disk drive installed)
Expansion slots:
vTwo PCI Express x8 slots
vTwo PCI 33 MHz/32-bit slots
Video controller:ATI ES1000 video
controller with 32 MB SDRAM video
memory on the system board
Fans:
One speed-controlled fan
Power supply: One 310 watt (90 -240 V
ac)
Important: Make sure that the ac
power-supply input voltage is set to the
correct level (at 115 Vac or 230 Vac) for
your geographic location before you turn
on the server.
Size:
vHeight: 420 mm (16.54 in.)
vDepth: 448 mm (17.64 in.)
vWidth:175 mm (6.89 in.)
vWeight: 14 kg (30.86 lb) to 17 kg (37.48
lb) depending upon configuration
Integrated functions:
vIntel 10/100/1000 Ethernet controller on
the system board with RJ-45 Ethernet
port
vOne serial port
vOne parallel port
vFour-port Serial ATA II controller
vSix Universal Serial Bus (USB) v2.0
ports (two on front and four on rear)
vATI ES1000 video
–Compatible with SVGA and VGA
–32 MB DDR2 video memory
Diagnostic LEDs:
vFans
vMemory
Acoustical noise emissions:
vSound power, idling: 5.0 bel
vSound power, operating: 5.3 bel
Environment:
vAir temperature:
–Server on: 10° to 35°C (50.0° to 95.0°F)
Altitude: 0to 914.4 m(3000 ft)
–Server on: 10° to 32°C (50.0° to 89.6°F)
Altitude: 914.4 m(3000 ft) to 2133.6 m
(7000 ft)
–Server off: 10° to 43°C (50° to 109°F)
Maximum altitude: 2133.6 m(7000 ft)
–Shipping: -40° to 60°C (-40° to 140°F)
vHumidity:
–Server on: 8% to 80%
–Server off: 8% to 80%
Heat output:
Approximate heat output in British thermal
units (Btu) per hour
vMinimum configuration: 185 Btu per hour
(54 watts)
vMaximum configuration: 853 Btu per hour
(250 watts)
Electrical input:
vSine-wave input (50 or 60 Hz) required
vInput voltage and frequency ranges
manually selected
vInput voltage low range:
–Minimum: 100 Vac
–Maximum: 127 Vac
vInput voltage high range:
–Minimum: 200 Vac
–Maximum: 240 Vac
v
Input kilovolt-amperes (kVA) approximately:
–Minimum: 0.10 kVA (all models)
–Maximum: 0.50 kVA
Notes:
1. Power consumption and heat output vary
depending on the number and type of
optional features that are installed and the
power-management optional features that
are in use.
2. These levels were measured in controlled
acoustical environments according to the
procedures that are specified by the
American National Standards Institute
(ANSI) S12.10 and ISO 7779 and are
reported in accordance with ISO 9296.
Actual sound-pressure levels in agiven
location might exceed the average values
stated because of room reflections and
other nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which alarge number of computers
will operate.
Chapter 1. Introduction 5

Major components of the server
Blue on acomponent indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close alatch, and so on.
The following illustration shows the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
Filler panels
DVD drive
(Optional)
diskette drive
Bezel
Power supply
Drive cage
DIMM
System board
Cover
Air baffle
Front adapter
retention bracket
Hard disk drive
6System x3100 Type 4348: Installation Guide