IBM 39M5657 User manual

IBM 400/800GB LTO3 Tape Drive User’s
Guide


IBM 400/800GB LTO3 Tape Drive User’s
Guide


Note
Before using this guide and the product it supports, read the information in Appendix C, “Service and Support,” on page 71
and Appendix D, “IBM Statement of Limited Warranty Z125-4753-08 04/2004,” on page 73.
Note
Please carefully review the information in “Cleaning the Drive Head” on page 14, “Updating Firmware” on page 26 and
“Using Ultrium Media” on page 31 sections as periodic maintenance is not covered by the IBM warranty. Repairs or
exchanges resulting from improper maintenance may result in billable service charges.
First Edition (May 2005)
©Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety information ..........v
General safety guidelines....... vii
Service ................ vii
Power cords and power adapters ....... vii
Extension cords and related devices ...... viii
Plugs and outlets ............ viii
Batteries ............... viii
Heat and product ventilation ........ix
CD and DVD drive safety..........ix
Safety and Environmental Notices ...xi
Danger Notices .............xi
Caution Notices .............xi
End of Life (EOL) Plan .......... xii
About This Guide .......... xiii
Related Publications ........... xiii
Product Description .........1
Front Panel of the Drive ..........2
Rear Panel of the SCSI Drive .........3
Speed Matching and Channel Calibration.....3
Sleep Mode...............4
SCSI Attachment .............4
Physical Characteristics of the SCSI Interface ..4
Speed................4
Installing the Drive ..........5
Installation Overview ...........5
Unpack the Drive.............5
Power Off the Server/Enclosure ........6
Set the SCSI ID .............7
Setting the SCSI ID with Jumpers ......7
Setting the SCSI ID with aSCSI ID Switch ...7
Supplying TERMPOWER (SCSI Drive Only) ...7
Mount the Drive into the Server/Enclosure ....8
Connect and Test Power to the Drive ......9
Connect the Internal SCSI Cable ........9
Run Drive Diagnostics ...........9
Install Device Drivers ...........10
Connect the Enclosure’s External SCSI Interface to
the Server ...............10
Operating the Drive .........11
Single-character Display (SCD) ........11
SCD Dot ..............11
Status Light ..............11
Unload Button .............12
Inserting aTape Cartridge .........13
Removing aTape Cartridge .........14
Mid-tape Recovery ............14
Cleaning the Drive Head ..........14
Diagnostic and Maintenance Functions .....15
Entering Maintenance Mode........15
Function Code 0: Exit Maintenance Mode ...16
Function Code 1: Run Drive Diagnostics....16
Function Code 2: Update Drive Firmware from
FMR Tape ..............17
Function Code 3: Create FMR Tape .....18
Function Code 4: Force aDrive Dump ....18
Function Code 5: Copy Drive Dump .....19
Function Code 6: Run SCSI Wrap Test ....20
Function Code 7: Run RS-422 Wrap Test ....20
Function Code 8: Unmake FMR Tape .....21
Function Code 9: Display Error Code Log ...22
Function Code A: Clear Error Code Log ....22
Function Code C: Insert Cartridge into Tape
Drive ...............22
Function Code E: Test Cartridge &Media ...22
Function Code F: Fast Read/Write Test ....23
Function Code H: Test Head........24
Function Code L: Load/Unload Test .....25
Function Code P: Enable Post Error Reporting..26
Function Code U: Disable Post Error Reporting 26
Updating Firmware............26
Updating Firmware using Tapetool .....26
Updating Firmware through the SCSI Interface 26
Updating Firmware through the Library/Drive
Interface ..............27
ITDT SCSI Firmware Update, Dump Retrieval
and Library/Drive Test Tool ........27
LTO-TDX: LTO SCSI and Fibre Drive Firmware
Download &LTO Drive Dump Upload Tool ..28
Updating the Firmware with an FMR Tape
Cartridge ..............29
Using Ultrium Media .........31
Cartridge Compatibility ..........31
Data Cartridge .............32
Cleaning Cartridge ...........32
Bar Code Label ............33
Write-Protect Switch ..........34
Repositioning or Reattaching aLeader Pin ...35
Disposing of Tape Cartridges .......41
Ordering Media Supplies .........41
Resolving Problems............43
Methods of Receiving Errors and Messages...44
Obtaining aDrive Dump .........49
Viewing the Drive Error Log .......49
Resolving Problems Reported by the Server ..50
Resolving Media-Related Problems .....52
Servicing the Drive ............52
Manually Removing aTape Cartridge ....52
Appendix A. TapeAlert Flags .....65
Appendix B. Specifications ......69
Physical Specifications ...........69
©Copyright IBM Corp. 2005 iii

Power Specifications ...........69
Environmental Specifications ........69
Other Specifications ...........70
Appendix C. Service and Support ...71
Online technical support ..........71
Telephone technical support .........71
Appendix D. IBM Statement of Limited
Warranty Z125-4753-08 04/2004 ....73
Part 1-General Terms...........73
Part 2-Country-unique Terms ........76
Part 3-Warranty Information ........87
Warranty Period ............87
Types of Warranty Service ........87
Worldwide telephone list .........88
Appendix E. Guarantee supplement for
Mexico ...............95
Notices ..............97
Trademarks ..............98
Electronic emission notices .........98
Federal Communications Commission (FCC)
statement ..............98
iv IBM 400/800GB LTO3 Tape Drive User’s Guide

Safety information
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto lea la información de seguridad.
©Copyright IBM Corp. 2005 v

Läs säkerhetsinformationen innan du installerar den här produkten.

General safety guidelines
Always observe the following precautions to reduce the risk of injury and property
damage.
Service
Do not attempt to service aproduct yourself unless instructed to do so by the IBM
Support Center. Use only an IBM authorized service provider who is approved to
repair your particular product.
Note: Some parts can be upgraded or replaced by the customer. These parts are
referred to as Customer Replaceable Units, or CRUs. IBM expressly identifies CRUs
as such, and provides documentation with instructions when it is appropriate for
customers to replace those parts. You must closely follow all instructions when
performing such replacements. Always make sure that the power is turned off and
that the product is unplugged from any power source before you attempt the
replacement. If you have any questions or concerns, contact the IBM Support
Center.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product
manufacturer.
Never wrap apower cord around the power adapter or other object. Doing so can
stress the cord in ways that can cause the cord to fray, crack or crimp. This can
present asafety hazard.
Always route power cords so that they will not be walked on, tripped over, or
pinched by objects.
Protect the cord and power adapters from liquids. For instance, do not leave your
cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with
liquid cleansers. Liquids can cause ashort circuit, particularly if the cord or power
adapter has been stressed by misuse. Liquids can also cause gradual corrosion of
the power cord terminals and/or the connector terminals on the adapter which can
eventually result in overheating.
Always connect power cords and signal cables in the correct order and ensure that
all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins and/or
shows signs of overheating (such as deformed plastic) at the ac input or anywhere
on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs
of corrosion or overheating or where the power cord appears to have been
damaged in any way.
©Copyright IBM Corp. 2005 vii

Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and
power strips that you use are rated to handle the electrical requirements of the
product. Never overload these devices. If power strips are used, the load should
not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and
input ratings.
Plugs and outlets
If areceptacle (power outlet) that you intend to use with your computer
equipment appears to be damaged or corroded, do not use the outlet until it is
replaced by aqualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer
to obtain areplacement.
Some products are equipped with athree-pronged plug. This plug fits only into a
grounded electrical outlet. This is asafety feature. Do not defeat this safety feature
by trying to insert it into anon-grounded outlet. If you cannot insert the plug into
the outlet, contact an electrician for an approved outlet adapter or to replace the
outlet with one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch circuit rating.
Consult an electrician for more information if you have questions about power
loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible,
and located close to the equipment. Do not fully extend power cords in away that
will stress the cords.
Connect and disconnect the equipment from the electrical outlet carefully
Batteries
All IBM personal computers contain anon-rechargeable coin cell battery to provide
power to the system clock. In addition many mobile products such as Thinkpad
notebook PCs utilize arechargeable battery pack to provide system power when in
portable mode. Batteries supplied by IBM for use with your product have been
tested for compatibility and should only be replaced with IBM approved parts.
Never attempt to open or service any battery. Do not crush, puncture, or incinerate
batteries or short circuit the metal contacts. Do not expose the battery to water or
other liquids. Only recharge the battery pack strictly according to instructions
included in the product documentation.
Battery abuse or mishandling can cause the battery to overheat, which can cause
gasses or flame to “vent” from the battery pack or coin cell. If your battery is
damaged, or if you notice any discharge from your battery or the buildup of
foreign materials on the battery leads, stop using the battery and obtain a
replacement from the battery manufacturer.
Batteries can degrade when they are left unused for long periods of time. For some
rechargeable batteries (particularly Lithium Ion batteries), leaving abattery unused
in adischarged state could increase the risk of abattery short circuit, which could
viii IBM 400/800GB LTO3 Tape Drive User’s Guide

shorten the life of the battery and can also pose asafety hazard. Do not let
rechargeable Lithium-Ion batteries completely discharge or store these batteries in a
discharged state.
Heat and product ventilation
Computers generate heat when turned on and when batteries are charging.
Notebook PCs can generate asignificant amount of heat due to their compact size.
Always follow these basic precautions:
vDo not leave the base of your computer in contact with your lap or any part of
your body for an extended period when the computer is functioning or when
the battery is charging. Your computer produces some heat during normal
operation. Extended contact with the body could cause discomfort or, potentially,
askin burn.
vDo not operate your computer or charge the battery near flammable materials or
in explosive environments.
vVentilation slots, fans and/or heat sinks are provided with the product for safety,
comfort, and reliable operation. These features might inadvertently become
blocked by placing the product on abed, sofa, carpet, or other flexible surface.
Never block, cover or disable these features.
CD and DVD drive safety
CD and DVD drives spin discs at ahigh speed. If aCD or DVD is cracked or
otherwise physically damaged, it is possible for the disc to break apart or even
shatter when the CD drive is in use. To protect against possible injury due to this
situation, and to reduce the risk of damage to your machine, do the following:
vAlways store CD/DVD discs in their original packaging
vAlways store CD/DVD discs out of direct sunlight and away from direct heat
sources
vRemove CD/DVD discs from the computer when not in use
vDo not bend or flex CD/DVD discs, or force them into the computer or their
packaging
vCheck CD/DVD discs for cracks before each use. Do not use cracked or
damaged discs
General safety guidelines ix

xIBM 400/800GB LTO3 Tape Drive User’s Guide

Safety and Environmental Notices
When using this product, observe the danger and caution notices contained in this
guide. The notices are accompanied by symbols that represent the severity of the
safety condition.
The sections that follow define each type of safety notice.
Danger Notices
Adanger notice calls attention to asituation that is potentially lethal or extremely
hazardous to people.
Alightning bolt symbol always accompanies adanger notice to
represent adangerous electrical condition.
Caution Notices
Acaution notice calls attention to asituation that is potentially hazardous to
people because of some existing condition. Acaution notice can be accompanied
by one of several symbols:
If the symbol is... It means....
Ahazardous electrical condition with less severity than
electrical danger.
Agenerally hazardous condition not represented by other
safety symbols.
Ahazardous condition due to the use of alaser in the
product. Laser symbols are always accompanied by the
classification of the laser as defined by the U. S. Department
of Health and Human Services (for example, Class I, Class
II, and so forth).
Ahazardous condition due to mechanical movement in or
around the product.
Ahazardous condition due to the weight of the unit.
Weight symbols are accompanied by an approximation of
the product’s weight.
©Copyright IBM Corp. 2005 xi

End of Life (EOL) Plan
This product is apurchased unit. Therefore, it is the sole responsibility of the
purchaser to dispose of it in accordance with local laws and regulations at the time
of disposal. This unit contains recyclable materials. The materials should be
recycled where facilities are available and according to local regulations. Some
areas may provide aproduct take-back program that ensures proper handling of
the product. Contact your IBM representative for more information.
xii IBM 400/800GB LTO3 Tape Drive User’s Guide

About This Guide
This guide includes the following information:
v“Product Description” on page 1describes the drive, discusses supported
servers, operating systems, and device drivers.
v“Installing the Drive” on page 5tells how to unpack and set up the drive.
v“Operating the Drive” on page 11 describes the unload button, and status light
on the drive. It explains the function of the message display and the
single-character display. It tells how to insert and remove atape cartridge,
describes methods of updating drive firmware, and explains how to clean the
drive. It also lists the diagnostic and maintenance functions that the drive can
perform.
v“Using Ultrium Media” on page 31 describes the types of tape cartridges to use
in the drive and defines the conditions for storing and shipping them. It also
tells how to handle the cartridges, how to set acartridge’s write-protect switch,
and how to order additional cartridges.
v“Resolving Problems” on page 43 gives tips for solving problems with the drive
and includes aflowchart that analyzes when the drive requires maintenance.
v“Servicing the Drive” on page 52 gives instructions on servicing the drive.
vAppendix A, “TapeAlert Flags,” on page 65 lists TapeAlert messages that are
supported by the drive and that may aid during problem determination.
vAppendix B, “Specifications,” on page 69 lists product specifications.
Related Publications
vIBM
®
TotalStorage
® LTO Ultrium Tape Drive SCSI Reference,GA32-0450, gives
information about the supported SCSI commands and protocol that govern the
behavior of the SCSI interface for the IBM 3580 LTO Ultrium Tape Drive Model
L33/L3H and the IBM TotalStorage Ultrium Tape Drive Model T800.
vIBM Ultrium Device Drivers Programming Reference, GC35-0483 supplies information
to application developers who want to integrate their open-systems applications with
IBM-supported Ultrium hardware. The reference contains information about the
application programming interfaces (APIs) for each of the various supported
operating-system environments. You can obtain this reference via File Transfer Protocol
(FTP) at ftp://ftp.software.ibm.com/storage/devdrv.
vIBM Translated Safety Notices,96P0851, provides translation of danger and caution
notices.
©Copyright IBM Corp. 2005 xiii

xiv IBM 400/800GB LTO3 Tape Drive User’s Guide

Product Description
The IBM 400/800GB LTO3 Tape Drive is ahigh-performance, high-capacity
data-storage device that is designed to backup and restore open systems
applications. The drive is the third-generation in the Ultrium series of products. It
is available as Model with aSmall Computer Systems Interface (SCSI).
The drive offers the following features:
vUltra160 Low Voltage Differential (LVD) Small Computer Systems Interface
v68-pin, D-shell connector (for SCSI signals, SCSI ID selection, and power
connection)
vNative storage capacity of 400 GB per cartridge (800 GB at 2:1 compression)
vNative data transfer rate of up to 80 MB per second
vBurst data transfer rate of 160 MB per second
vNew dual stage 16 channel head activator for precision head alignment to help
support higher track density with improved data integrity and backwards
compatibility with previous LTO generations
vGraceful dynamic braking designed to maintain tension until the tape comes to
acomplete stop, to help prevent stretching or breaking the tape, and loose tape
wraps
vLarger internal buffer (the size has been doubled over the Ultrium 2to 128 MB)
vNew independent tape loader and threader motors designed to help with
cartridge insertion in the tape drive.
vHighly integrated electronics designed to reduced the total number of
components in the drive, lower chip temperatures, and reduce power
requirements, helping to provide for amore reliable drive. The Generation 3
drive electronics also incorporate on-the-fly error correction of soft errors in the
memory arrays in data and control paths.
a82ru002
Figure 1. View of the drive with and without the bezel
©Copyright IBM Corp. 2005 1

Front Panel of the Drive
Figure 2shows the front panel of the drive.
1 Status Light 3 Single-character Display (SCD)
2 Unload Button 4 SCD Dot
a82ru001
12
34
Figure 2. Front panel of the drive
2IBM 400/800GB LTO3 Tape Drive User’s Guide

Rear Panel of the SCSI Drive
1 SCSI connector 4 Library/Drive Interface (LDI or
RS-422 interface) connector
2 SCSI ID connector 5 Serial port
3 Power connector
Speed Matching and Channel Calibration
To improve system performance, the drive uses atechnique called speed matching to
dynamically adjust its native (uncompressed) data rate to the slower data rate of a
server. With speed matching, the drive operates at one of five speeds when reading
or writing the Generation 3cartridge format to achieve anative data rate of 40, 50,
60, 70, or 80 MB per second (MB/s). If the server’s net (compressed) data rate is
between two of the preceding native data rates, the drive calculates the
appropriate data rate at which to operate. Speed matching dramatically reduces
backhitch, the condition that occurs when atape stops, reverses, and restarts
motion. Abackhitch is usually the result of amismatch between the data rates of
the server and the drive.
System performance is further optimized by afeature called channel calibration,in
which the drive automatically customizes each read/write data channel to
compensate for variations in such things as the recording channel’s transfer
function, the media, and characteristics of the drive head.
5
123
4
a82ru011
Figure 3. Rear panel of the drive
Product Description 3

Sleep Mode
To conserve energy when circuit functions are not needed for drive operation, the
drive features apower-management function that causes the drive’s electronics to
enter alow-power mode known as sleep mode.To enter sleep mode, the drive must
be inactive for aminimum of 30 seconds (default value; this is programmable via
the mode pages); to exit, the drive must receive acommand across the SCSI
interface, acommand across the Library/Drive Interface (LDI or RS-422 interface),
or aload or unload request. When in sleep mode, the drive’s response time to
commands that do not require media motion increases by up to ten microseconds.
Commands that require media motion may be delayed an additional 100
milliseconds because the tape must be retensioned.
SCSI Attachment
To communicate with aserver, the drive uses the Ultra160 LVD SCSI interface.
Physical Characteristics of the SCSI Interface
The drive contains ahigh-density, 68-pin, D-shell receptacle connector (HD68) for
attachment to the server. The HD68 connector includes the connectors for the SCSI
signal, the SCSI ID, and the drive’s power. The drive supports LVD SCSI cables
with HD68 connectors.
Speed
The Ultra160 LVD SCSI interface is compatible with older SCSI technology and is
capable of data transmission at 160 MB/s. Ultra160 SCSI uses the three
management features of the Ultra3 SCSI standard that specifically affect data
transfer rate:
vDouble transition clocking -adata-transfer technique that enables data rates to
double without increasing clock speed
vDomain validation -aprocedure that detects and adjusts SCSI configuration
issues that might prevent interoperation between SCSI devices
vCyclic redundancy check (CRC) -an error-checking technique
Because the cables, connectors, and terminators are the same for the Ultra160 and
Ultra2 SCSI interfaces, devices with those interfaces can be mixed on the same bus
and each device can operate at its fully rated speed.
4IBM 400/800GB LTO3 Tape Drive User’s Guide