IBM 80 GB VS160 User manual

xSeries Server
80/160 GB VS160 Internal Tape Drive
User’s Guide
Important:
Please carefully review the information in Chapter 2, ″Maintenance and troubleshooting″
on page 2-1, as periodic maintenance (cleaning, firmware updates, etc.) is not covered by
the IBM warranty. Repairs or exchanges resulting from improper maintenance may result
in billable service charges.


xSeries Server
80/160 GB VS160 Internal Tape Drive
User’s Guide


Note: Before using this information and the product it supports, be sure to read the information under Chapter 2,
“Maintenance and troubleshooting,” on page 2-1 and Appendix C, “IBM Statement of Limited Warranty -
Z125-4753-07 - 11/2002,” on page C-1.
Third Edition (July 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety: Read first . . . . . . . . . . .v
General safety guidelines . . . . . . . vii
Service . . . . . . . . . . . . . . . . vii
Power cords and power adapters . . . . . . . vii
Extension cords and related devices . . . . . . viii
Plugs and outlets . . . . . . . . . . . . viii
Batteries . . . . . . . . . . . . . . . viii
Heat and product ventilation . . . . . . . .ix
CD and DVD drive safety . . . . . . . . . .ix
About this book . . . . . . . . . . .xi
Chapter 1. Installation and user’s
guide . . . . . . . . . . . . . . . 1-1
Product description . . . . . . . . . . . 1-1
Installation requirements . . . . . . . . . . 1-1
Installing the drive . . . . . . . . . . . . 1-1
Step 1. Preparing for installation . . . . . . 1-2
Step 2. Selecting a SCSI ID . . . . . . . . 1-2
Step 3. Setting the SCSI ID . . . . . . . . 1-3
Step 4. Mounting the drive . . . . . . . . 1-3
Step 5. Attaching cables . . . . . . . . . 1-5
Step 6. Completing the installation . . . . . 1-6
Step 7. Turning on the device . . . . . . . 1-6
Step 8. Updating the configuration . . . . . 1-6
Step 9. Installing backup and restore software 1-6
Using the drive . . . . . . . . . . . . . 1-7
Loading tape cartridges . . . . . . . . . 1-7
Unloading tape cartridges . . . . . . . . 1-8
Using cleaning cartridges . . . . . . . . . 1-8
Setting write protection on the cartridge . . . 1-9
Packing the drive for shipping . . . . . . . 1-10
Chapter 2. Maintenance and
troubleshooting . . . . . . . . . . 2-1
Maintenance . . . . . . . . . . . . . . 2-1
Upgrading firmware . . . . . . . . . . 2-1
Caring for tape cartridges . . . . . . . . 2-1
Cleaning cartridges . . . . . . . . . . 2-1
Tape handling . . . . . . . . . . . . 2-2
Troubleshooting . . . . . . . . . . . . . 2-2
General Fault diagnosis . . . . . . . . . 2-5
Appendix A. Product specifications A-1
Appendix B. Service and Support . . . B-1
Online technical support . . . . . . . . . . B-1
Telephone technical support . . . . . . . . B-1
Appendix C. IBM Statement of Limited
Warranty - Z125-4753-07 - 11/2002 . . C-1
Part 2 - Country-unique Terms . . . . . . . C-4
Part 3 - Warranty Information . . . . . . . C-15
Appendix D. Notices . . . . . . . . D-1
Trademarks . . . . . . . . . . . . . . D-2
Electronic emission notices . . . . . . . . . D-2
Federal Communications Commission (FCC)
statement . . . . . . . . . . . . . D-2
© Copyright IBM Corp. 2003 iii

iv 80/160 GB VS160 Internal Tape Drive: User’s Guide

Safety: Read first
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Copyright IBM Corp. 2003 v

vi 80/160 GB VS160 Internal Tape Drive: User’s Guide

General safety guidelines
Always observe the following precautions to reduce the risk of injury and property
damage.
Service
Do not attempt to service a product yourself unless instructed to do so by the IBM
HelpCenter. Use only an IBM authorized service provider who is approved to
repair your particular product.
Note: Some parts can be upgraded or replaced by the customer. These parts are
referred to as Customer Replaceable Units, or CRUs. IBM expressly identifies CRUs
as such, and provides documentation with instructions when it is appropriate for
customers to replace those parts. You must closely follow all instructions when
performing such replacements. Always make sure that the power is turned off and
that the product is unplugged from any power source before you attempt the
replacement. If you have any questions or concerns, contact the IBM HelpCenter.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product
manufacturer.
Never wrap a power cord around the power adapter or other object. Doing so can
stress the cord in ways that can cause the cord to fray, crack or crimp. This can
present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or
pinched by objects.
Protect the cord and power adapters from liquids. For instance, do not leave your
cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with
liquid cleansers. Liquids can cause a short circuit, particularly if the cord or power
adapter has been stressed by misuse. Liquids can also cause gradual corrosion of
the power cord terminals and/or the connector terminals on the adapter which can
eventually result in overheating.
Always connect power cords and signal cables in the correct order and ensure that
all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins and/or
shows signs of overheating (such as deformed plastic) at the ac input or anywhere
on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs
of corrosion or overheating or where the power cord appears to have been
damaged in any way.
© Copyright IBM Corp. 2003 vii

Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and
power strips that you use are rated to handle the electrical requirements of the
product. Never overload these devices. If power strips are used, the load should
not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and
input ratings.
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer
equipment appears to be damaged or corroded, do not use the outlet until it is
replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer
to obtain a replacement.
Some products are equipped with a three-pronged plug. This plug fits only into a
grounded electrical outlet. This is a safety feature. Do not defeat this safety feature
by trying to insert it into a non-grounded outlet. If you cannot insert the plug into
the outlet, contact an electrician for an approved outlet adapter or to replace the
outlet with one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch circuit rating.
Consult an electrician for more information if you have questions about power
loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible,
and located close to the equipment. Do not fully extend power cords in a way that
will stress the cords.
Connect and disconnect the equipment from the electrical outlet carefully
Batteries
All IBM personal computers contain a non-rechargeable coin cell battery to provide
power to the system clock. In addition many mobile products such as Thinkpad
notebook PCs utilize a rechargeable battery pack to provide system power when in
portable mode. Batteries supplied by IBM for use with your product have been
tested for compatibility and should only be replaced with IBM approved parts.
Never attempt to open or service any battery. Do not crush, puncture, or incinerate
batteries or short circuit the metal contacts. Do not expose the battery to water or
other liquids. Only recharge the battery pack strictly according to instructions
included in the product documentation.
Battery abuse or mishandling can cause the battery to overheat, which can cause
gasses or flame to “vent” from the battery pack or coin cell. If your battery is
damaged, or if you notice any discharge from your battery or the buildup of
foreign materials on the battery leads, stop using the battery and obtain a
replacement from the battery manufacturer.
Batteries can degrade when they are left unused for long periods of time. For some
rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused
in a discharged state could increase the risk of a battery short circuit, which could
viii 80/160 GB VS160 Internal Tape Drive: User’s Guide

shorten the life of the battery and can also pose a safety hazard. Do not let
rechargeable Lithium-Ion batteries completely discharge or store these batteries in a
discharged state.
Heat and product ventilation
Computers generate heat when turned on and when batteries are charging.
Notebook PCs can generate a significant amount of heat due to their compact size.
Always follow these basic precautions:
v Do not leave the base of your computer in contact with your lap or any part of
your body for an extended period when the computer is functioning or when
the battery is charging. Your computer produces some heat during normal
operation. Extended contact with the body could cause discomfort or, potentially,
a skin burn.
v Do not operate your computer or charge the battery near flammable materials or
in explosive environments.
v Ventilation slots, fans and/or heat sinks are provided with the product for safety,
comfort, and reliable operation. These features might inadvertently become
blocked by placing the product on a bed, sofa, carpet, or other flexible surface.
Never block, cover or disable these features.
CD and DVD drive safety
CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or
otherwise physically damaged, it is possible for the disc to break apart or even
shatter when the CD drive is in use. To protect against possible injury due to this
situation, and to reduce the risk of damage to your machine, do the following:
v Always store CD/DVD discs in their original packaging
v Always store CD/DVD discs out of direct sunlight and away from direct heat
sources
v Remove CD/DVD discs from the computer when not in use
v Do not bend or flex CD/DVD discs, or force them into the computer or their
packaging
v Check CD/DVD discs for cracks before each use. Do not use cracked or
damaged discs
General safety guidelines ix

x 80/160 GB VS160 Internal Tape Drive: User’s Guide

About this book
This guide contains information on the IBM
®
80/160 GB VS160 Tape Drive. It is
translated into the following languages:
v English
v German
v French
v Spanish
v Italian
v Korean
v Simplified Chinese
v Traditional Chinese
v Japanese
The
guide is divided into three parts:
Part 1: Installation and user’s guide
This section contains the product description, installation and operating
instructions.
Part 2: Maintenance and troubleshooting
This section contains information on maintenance, tape handling and
troubleshooting.
Part 3: Appendixes
This section contains product specifications, service and support, warranty, and
notice information.
Be sure to retain your proof of purchase. It might be required for warranty service.
Note: The illustrations in this manual might be slightly different from your hardware.
© Copyright IBM Corp. 2003 xi

xii 80/160 GB VS160 Internal Tape Drive: User’s Guide

Chapter 1. Installation and user’s guide
This guide contains the product description, hardware and software installation
instructions, and product use.
Product description
The IBM 80/160 GB (GB equals approximately 1 000 000 000 bytes) VS160 Tape
Drive is a fast/wide Ultra2 (low voltage differential) SCSI tape drive for backing
up and restoring data and archiving files. These files can include multimedia,
imaging, transaction processing, large databases, and other storage-intensive
applications. Each tape cartridge can store up to 80 GB of data (uncompressed), or
up to 160 GB of data (compressed), assuming a 2:1 compression ratio.
In addition to this guide on CD, the option package contains:
v IBM 80/160 GB VS160 Tape Drive
v Mounting screws
v Cleaning cartridge
v Device drivers (on User’s Guide CD)
v Quick Installation Guide
v SCSI cable
v SCSI ID jumpers (maybe preinstalled on drive)
Contact
your place of purchase if an item is missing or damaged. Be sure to retain
your proof of purchase and packing material. They might be required to receive
warranty service.
Installation requirements
To install this drive, you must have the following:
v A dedicated low voltage differential (Ultra2) or a Ultra160 SCSI host adaptor
v Documentation for your computer, SCSI bus adapter, or external enclosure
v Phillips and flat blade screwdrivers for the mounting screws, and for opening
your computer
v Flat-nose pliers (optional) to install and remove jumpers
v An available 5.25-inch half high drive bay
v Supported operating system, Windows
®
, Netware, Linux, etc
v Supported backup software, Veritas Backup Exec, CA Brightsor, etc.
Installing the drive
The IBM 80/160 GB DLTVS Internal Tape Drive can be installed in several types of
IBM xSeries
®
servers. For a list of supported servers, go to
http://www.pc.ibm.com/compat and click on ″Tape Backup Units.″ Instructions
for installing the tape drive are included in your server documentation.
If you cannot find your server documentation, follow these general steps to install
the tape drive.
© Copyright IBM Corp. 2003 1-1

Step 1. Preparing for installation
To prepare for installation:
1. Unpack the tape drive and store the packaging. You will need the packaging if
you return the drive for service.
2. If you are installing the drive in an external storage enclosure, turn off the
enclosure.
3. Turn off all attached devices.
4. Turn off the computer.
5. Disconnect all cables from the computer and all attached devices; then open the
computer. For specific information on opening your computer, refer to the
documentation that comes with your computer.
Attention: Tape drives are sensitive to static electricity discharge. The drive is wrapped in
a static-protective package to prevent damage.
6. Before opening the static-protective package containing the tape drive, touch
the bag to an unpainted metal surface on the computer for at least two seconds.
Remove the drive from the static-protective package. If you must put the drive
down, place the drive on the static-protective package. Do not touch any of the
exposed components of the tape drive. Instead, handle it carefully by the edges.
Step 2. Selecting a SCSI ID
Each device on a SCSI bus must have a unique SCSI ID. Select a SCSI ID from 0 to
15 for the tape drive. The SCSI ID must be supported by your SCSI adapter. Refer
to your SCSI adapter documentation for the range and relative priority of the IDs
supported. The tape drive is shipped with the SCSI ID preset to 3.
Follow these guidelines to select a SCSI ID:
v Assign the tape drive to one of the higher priority IDs available (0–6).
v Assign the lower priority ID numbers (8-15) to those devices that are most often
used or are faster than other devices in the chain.
v Do not assign an ID of 7, because this is usually used as the SCSI adapter ID.
Depending on your computer, there are several ways to view your current SCSI
ID settings:
v For many IBM computers, press F1 during the startup after the memory check
completes. Other adapters show SCSI settings when you press Ctrl A. Check the
documentation that comes with your computer or SCSI adapter for information
on how to view configuration information.
v Use SCSI adapter utility programs, if available.
v Inspect the installed SCSI devices to see how the jumpers that determine the IDs
are set.
1-2 80/160 GB VS160 Internal Tape Drive: User’s Guide

Step 3. Setting the SCSI ID
Refer to the following figure when setting the SCSI ID.
168-pin high density SCSI
connector
2SCSI ID jumpers 3Power connector
Note:
1. When setting the SCSI ID, use the jumpers that come with the tape drive.
2. If your enclosure uses a remote SCSI ID switch, remove the jumpers from the jumper
pins on the tape drive and connect the remote switch.
Find the jumper pin setting that corresponds to the SCSI ID number you choose;
then place jumper pins on the SCSI ID blocks as shown. You can use a pair of
flat-nose pliers to place the jumpers on the jumper pins.
1SCSI ID 2Jumper block
Step 4. Mounting the drive
Mount the tape drive; then attach the SCSI and power cables to it. If there is
insufficient working space to attach the connectors after mounting the drive, attach
the cables first. To mount the drive, follow these steps:
Chapter 1. Installation and user’s guide 1-3

1. Locate an available 5.25-inch bay or space in your computer to mount the tape
drive. Remove the cover plate from the bay selected. Install the drive
horizontally or vertically, depending on the bay.
2. Attach server mounting rails to the drive (if applicable).
3. Align the drive-bay screw holes with the threaded holes in the drive housing.
When you mount the tape drive, follow these guidelines:
v Ensure that no objects such as screw heads, cables, or adjacent devices are
pressing against the frame.
v Ensure that nothing blocks the ventilation slots on the bottom and rear of the
tape drive.
Attention: Use only the screws that come with the tape drive. Other screws
might be too long and might damage the drive.
4. Insert a screw through each of the drive-bay holes into the threaded holes in
the drive and tighten the screws with a screwdriver.
5. If your server requires slide rails, mount the slide rails to the tape drive first,
then slide the assembly into the server.
1-4 80/160 GB VS160 Internal Tape Drive: User’s Guide

Step 5. Attaching cables
To attach the SCSI and power cables to the tape drive:
1. Use the SCSI cable provided and attach the terminated end to the drive and the
unterminated end to the SCSI host adaptor.
1SCSI cable (shown with terminator
installed)
2Power cable
Note: The SCSI adapter might be part of the computer system board or might be an
adapter installed in an expansion slot.
Chapter 1. Installation and user’s guide 1-5

2. Connect the power cable connector to the four-pin connector on the tape drive
as shown in the illustration.
Attention: Do not force the power cable into the tape drive power connector. If the power
cable is upside down and you force the connection, you might damage the drive.
If all the power cables are in use, purchase a dc Y-splitter cable, which is
available at most electronics stores. Split a cable to make a connection available
for the tape drive.
Step 6. Completing the installation
Check your work before closing the computer.
1. Be sure that the power and SCSI connectors are securely attached. Be sure that
the cables are neatly routed.
2. Replace the computer cover and secure it in place.
3. Reconnect the cables and then reconnect the power cords.
Step 7. Turning on the device
Turn on all the attached devices; then turn on your computer. The tape drive
performs a power-on self-test (POST) within 15 seconds, and then performs a drive
reset. You may hear a slight buzzing sound as POST completes. This is normal
Step 8. Updating the configuration
For most computers, the configuration-setup utility program automatically
recognizes the new tape drive. However, you might have to provide information
about your system changes after you restart your computer.
Ensure that the appropriate advanced SCSI programming interface (ASPI) device
drivers are installed to support the tape drive. Device drivers are usually provided
with the SCSI adapter.
If your computer does not recognize the tape drive after startup or if you receive
startup errors, run the configuration-setup utility program as described in the
documentation that comes with your computer. Press the Unload button on the
right side of the drive front panel to eject any tape that might be inserted and to
reset the drive. If the problem persists, turn off the computer; then turn it back on.
If the problem continues, see “Troubleshooting” on page 2-2 for further steps.
Step 9. Installing backup and restore software
The tape drive is used for backing up and restoring data. Consequently, to use the
drive, you must install an appropriate backup and restore application for your
computer operating system. Use the instruction below that best fits your situation:
v If you are using your own software, follow the directions that come with your
software.
v If you are using the hardware installation support that your operating system
provides, and the operating system requests a device driver, insert the
Documentation CD and look in the ″device driver″ folder. If the required device
driver is not included on the Documentation CD, you can go to
www-3.ibm.com/pc/support and search for ″59P6745″ for a list of new and
updated drivers.
1-6 80/160 GB VS160 Internal Tape Drive: User’s Guide