iCRco VERTX User manual

VERTX
SERVICE MANUAL

iCR VERTX – Service Manual
Foreword
Proprietary Notice and Disclaimer
The information herein disclosed is the property of i CRco, Inc. Information in this docu-
ment is subject to change without notice and does not represent a commitment by i CRco
to incorporate changes or improvements in units previously sold or shipped.
No part of this document may be reproduced or transmitted in any form, electronic
or mechanical, including photocopying and recording, for any purpose other than the
purchasers own use without the express written permission of iCRco.
Copyright
Copyright c iCRco, Inc. 2003, 2004, 2005, 2006, 2007, 2008, 2009
All rights reserved.
Trademarks
i CR VERTX
R
 , www.icrcompany.com and QPC XSCAN32 are the trademarks of i CRco.
All other trademarks are the property of their respective owners, and are hereby acknowl-
edged.
Terms
Any one of the following i CR products will be referred to as the “CR unit” throughout
this document: iCR VERTX R .
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Contact Information
iCRco., Inc.
Address: 2580 West 237th Street Torrance, CA, 90503
Telephone: [phone]
FAX: [phone]
Email: [e-mail]
Web: www.icrcompany.com
VERTX Information
Please Enter the details of the VERTX system here:
CR Model:
Serial Number:
Date Purchased:
Interface Type: USB 2.0
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Contents
1 Safety Information 6
1.1 Notes, Notices, and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 LaserSafety .................................... 6
1.3 ElectricalHazards................................. 7
2 Introduction 8
2.1 Overview...................................... 8
2.2 FCCNotification ................................. 8
2.3 iCRcoWarranty.................................. 8
2.4 Hardware Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.5 Software Limited Warranty/Support . . . . . . . . . . . . . . . . . . . . . . 9
2.6 Warranty Product Technical Requirements . . . . . . . . . . . . . . . . . . 10
2.7 Requesting Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.8 Additional Warranty Limitations and Extent of Warranty . . . . . . . . . . 11
2.9 Limitation of Remedies and Liability/Exclusion of Damages . . . . . . . . 11
3 Pre-Installation 13
3.1 VoltageRequirements .............................. 13
3.2 Environmental................................... 13
3.3 SystemsSpecifications .............................. 13
3.4 Physicalrequirements .............................. 14
3.5 Connectivity and power supply . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Packing List 15
5 Unpacking / Setup Instructions 16
6 Driver and Software Installation 17
6.1 InstallingUSBdrivers .............................. 17
6.2 InstallingQPCXSCAN32 ............................ 17
6.3 Initializing the VERTX Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6.4 Installing Ampronix External Monitor Drivers . . . . . . . . . . . . . . . . 21
6.5 MonitorConfiguration.............................. 23
6.6 NetworkConfiguration ............................. 24
7 Hardware Installation 27
7.1 HardwareSetupDiagram ............................ 27
7.2 PCSpecifications ................................. 28
7.3 VERTX USB 2.0 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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7.4 PowerSwitchLocations ............................. 28
7.5 Installing AC Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
7.6 International Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7.7 PowerandScanLights.............................. 29
7.8 Cart Mounting Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
8 Unpacking / Setup Instructions 37
9 Quick Start Guides for Service 44
9.1 Quick Start: Software Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . 45
9.2 Quick Start: Cleaning the Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 49
9.3 Quick Start: Repairing or Replacing the Scan Head . . . . . . . . . . . . . . 51
9.4 Quick Start: Electrical Bracket Testing & Replacement . . . . . . . . . . . . 56
9.5 Quick Start: Turning Unit on with Covers Removed . . . . . . . . . . . . . 59
10 Theory of Operation 63
10.1ProductOverview................................. 63
10.2SystemConfiguration............................... 63
11 Diagnostics 69
11.1Troubleshooting.................................. 69
11.2 Vertical Lines in Images: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
11.3 Horizontal Lines & Banding in Images . . . . . . . . . . . . . . . . . . . . . 71
11.3.1 Lines caused by a grid: . . . . . . . . . . . . . . . . . . . . . . . . . . 71
11.3.2 Lines caused by light: . . . . . . . . . . . . . . . . . . . . . . . . . . 72
11.3.3 Lines caused by Over Exposure: . . . . . . . . . . . . . . . . . . . . 72
11.3.4 Lines caused by bad power: . . . . . . . . . . . . . . . . . . . . . . . 72
11.3.5 System will Not Detect Phosphor Screens . . . . . . . . . . . . . . . 72
11.3.6 No Galvanometer Movement . . . . . . . . . . . . . . . . . . . . . . 73
11.3.7 LowSignalImages............................ 73
11.3.8 NO DATA ACQUIRED Error Message . . . . . . . . . . . . . . . . . 73
12 Preventative Maintenance 75
13 Service & Maintenance Procedures 77
13.1RemovingFrontCover.............................. 77
13.2RemoveBackCover................................ 80
13.3CleaningtheFilter ................................ 81
13.4CleaningtheMirrors ............................... 81
13.5Removingthescanhead............................. 83
13.6 Check motor / motor drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
13.7CheckingtheFuses ................................ 89
13.7.1 PowerFuses................................ 89
13.7.2 Power Distribution Board Fuses . . . . . . . . . . . . . . . . . . . . 90
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13.8 PMT LF Revision E Adjustment/Test Points . . . . . . . . . . . . . . . . . . 92
13.9ChangingtheBrushes .............................. 94
13.9.1 ScanSlotBrushes............................. 94
13.9.2 BackCoverBrush............................. 95
13.10JammedCarriage ................................. 96
13.11Jammed Cassette During Scan . . . . . . . . . . . . . . . . . . . . . . . . . . 100
13.12CleaningtheIPPlate ...............................101
14 Parts List 103
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1. Safety Information
Be sure to read and understand the installation and operating instructions before apply-
ing power to the VERTX unit.
1.1 Notes, Notices, and Cautions
DANGER: A DANGER indicates that personal injury may occur if the Service person
does not perform the procedure correctly.
WARNING: A WARNING indicates that a user must be constantly aware of something
that may prove hazardous.
CAUTION: A CAUTION indicates that damage to the product may occur if the user
does not perform the procedure correctly.
Notice: A NOTICE indicates either potential damage to hardware or loss of data and
tells you how to avoid the problem.
Note: A NOTE indicates important information that helps you make better use of your
VERTX unit and Software.
1.2 Laser Safety
The VERTX unit incorporates a Class 3B 658 nm Red ≥ 15mw high-power solid-state
laser diode. The VERTX covers protect the service person from direct exposure to laser
light. These covers will protect a user/service person only if they are properly installed.
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Covers must be removed and replaced by properly trained service personnel. Contact
iCRco if there are any issues with the covers being damaged and replace them.
CAUTION: This equipment employs a laser. Laser radiation may be present if the
VERTX unit is operated without covers. Avoid laser beam. Direct eye exposure to laser
light must be avoided.
1.3 Electrical Hazards
The equipment must be serviced by properly trained technicians certified by iCRco Inc.
Do not connect the VERTX unit with a damaged or sub-standard power cable. Do not
use an extension cord with this device. The VERTX unit should be properly grounded
and power connections inspected to ensure safe operation. Use at least a 1500VA (1500W)
uninterruptible power supply (UPS) with this device, as it is sensitive to variations in
power.
Notice: The VERTX unit must be connected to a uninterruptible power supply (UPS).
Failure to use a (UPS) will void the warranty.
WARNING: This equipment is operated with hazardous voltages which can shock,
burn or cause death.
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2. Introduction
2.1 Overview
The VERTX unit is an ultra high resolution Computed Radiography (CR) device. It is
designed to scan cassettes containing phosphor screens (CR plates) using patented tech-
nology. CR plates are transported past a scanning head without bending or using rollers.
This True Flat Scan Path
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 results in ultra high resolution images with high fidelity
across the entire image. High resolution is achieved from the CR plates by coupling the
True Flat Scan Path c with a high energy laser.
The VERTX unit collects 16 bits (65,536 possible gray levels) data that is converted
to a DICOM 3.0 image and can be stored, viewed, manipulated, and sent to any other
storage device, printer, or viewing station through the medical transfer protocol specified
by DICOM. This document contains a basic technical overview of the VERTX unit and
driving software subsystems. A general description of the systems functionality and user
interfaces will be described. Unpacking of the hardware and software installation. This
document is intended for users who need to understand the basic principles of operation
for the VERTX unit.
2.2 FCC Notification
This equipment generates, uses, and can radiate radio frequency energy, and if not
installed properly, can cause interference with radio communications.
2.3 iCRco Warranty
i CRco Inc. (“ i CRco”) values your business and always endeavors to provide high quality
products and services. All iCRco products are provided with an initial warranty so you
are covered from the date you purchase them. This limited warranty solely applies to
new products manufactured by or for i CRco and originally purchased from i CRco or an
authorized dealer of i CRco products for your own use. In addition, an extended warranty
is available for most new and recently purchased i CRco products for an additional charge.
2.4 Hardware Limited Warranty
i CRco warrants its hardware products to be free of defects in materials and workmanship
for a period of one (1) year from the date of original shipment from i CRco subject to
the limitations set forth herein. i CRco phosphor plates sold with and for use in i CRco
cassettes are warranted to be free of defects in materials and workmanship for a period
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of (3) years from the date of original shipment subject to limitations set forth herein.
If a product proves to be defective in material or workmanship during the warranty
period, i CRco will, at its sole option, repair or replace the product with a similar product.
Repaired and replacement products may be or include refurbished or remanufactured
parts. Any replacement item assumes the remaining warranty period of the original
product. i CRco provides no warranty for any third party hardware or software included
with any product or later acquired.
2.5 Software Limited Warranty/Support
i CRco warrants that its QPC XSCAN32 software originally provided with any product
will substantially conform to i CRco’s specifications and that the media, not including
hard drives, on which the software is furnished will be free from defects in materials and
workmanship under normal use for a period of one (1) year from the date of original
shipment from i CRco. i CRco’s sole obligation under this warranty is limited to making
reasonable efforts to ensure such conformity and to supply the consumer with a corrected
version of the software as soon as it is practical after the consumer has notified i CRco
of any non conformity. i CRco does not warrant that the operation of any software will
be uninterrupted, glitch or error free or that functions contained in the software will
operate in the combinations which may be selected for use by the user or meet the user’s
requirements. This limited software warranty will be void if the software is modified
without the written approval of i CRco or is used outside of the recommended parameters
or equipment. iCRco does not provide any warranty or support for any other software.
i CRco agrees to provide one (1) year of telephonic and/or e-mail based support for
QPC XSCAN32 software originally provided with any new i CRco product from the
date of original shipment from i CRco. All software support shall be limited to making
reasonable efforts to resolve i CRco software issues and shall be limited to i CRco’s regular
business hours. In addition, i CRco will provide revisions and upgrades to its software
upon request (when available) during the first year after the software was originally
shipped from the i CRco factory. The initial support period will include support via
remote login software (GoToMeeting), only if the customer has access to the Internet from
that PC and only if the customer agrees i CRco shall have no liability in connection with
its support efforts. Remote login software allows i CRco technical support to remotely
access the customer’s PC via the Internet for the purposes of rendering technical support.
Please note that this warranty, including software support, does not include computer
hardware, third party software or operating system or network issues, which are outside
the control of iCRco.
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