iDirect Evolution X1 User guide

Installation and Safety Manual
Evolution X1 Satellite Router
Router Products
March 27, 2012

ii iDirect Evolution X1 Satellite Router Installation and Safety Manual
Copyright © 2012 VT iDirect, Inc. All rights reserved. Reproduction in whole or in part without permission is
prohibited. Information contained herein is subject to change without notice. The specifications and information
regarding the products in this document are subject to change without notice. All statements, information, and
recommendations in this document are believed to be accurate, but are presented without warranty of any kind,
express, or implied. Users must take full responsibility for their application of any products. Trademarks, brand
names and products mentioned in this document are the property of their respective owners. All such references
are used strictly in an editorial fashion with no intent to convey any affiliation with the name or the product's
rightful owner.
Document Name: ISM_EvolutionX1InstallationSafetyManual_RevA_032712.pdf
Document Part Number: E0001680-0001

iDirect Evolution X1 Satellite Router Installation and Safety Manual iii
Revision History
The following table shows all revisions for this document. Refer to this information to verify
that you have the latest version. If you do not have the latest version or you are unsure, you
can access the TAC Web site at http://tac.idirect.net and click on the Satellite Routers link.
You can then scroll down to the iDX release that is applicable to you and download the latest
version of this document.
Revision Date Released Reason for Change(s) Who Updated?
A March 27, 2012 Initial release of this document TTheus

iv iDirect Evolution X1 Satellite Router Installation and Safety Manual

iDirect Technical Publications Template 08/13/2010 v
Contents
About This Manual
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Manual Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Safety Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
1 Introduction
2 Safety Information
2.1 Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.2 Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.3 Physical and Environmental Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.4 Safety Guidelines to Observe During Servicing . . . . . . . . . . . . . . . . . . . . . . . . 8
2.4.1 Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.4.2 Conditions Requiring Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3 Specifications
3.1 Mechanical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . 10
3.2 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.3 RF Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Installation
4.1 Tools and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.2 Unpacking iDirect Evolution X1 Satellite Router Equipment . . . . . . . . . . . . . . 15

vi iDirect Technical Publications Template 08/13/2010
4.3 Components Typically Included in an Order . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.3.1 Additional Components Normally Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.4 Mounting the iDirect Evolution X1 Satellite Router . . . . . . . . . . . . . . . . . . . . 16
4.4.1 General Guidelines for Mounting Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.4.2 Guidelines for Desktop or Shelf Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.5 Guidelines for Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.6 iDirect Evolution X1 Satellite Router Rear Panel . . . . . . . . . . . . . . . . . . . . . . 18
4.7 Preparing the Coax Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.7.1 LAN A Ethernet Port Cable Specifications and Pinouts . . . . . . . . . . . . . . . . . . . . . . 24
4.8 Connecting AC Power to the IDU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.8.1 Preparing Your PC/Laptop for Connection to the IDU . . . . . . . . . . . . . . . . . . . . . . . 26
4.8.2 Checking Conditions before Powering Up the System . . . . . . . . . . . . . . . . . . . . . . . 26
4.8.3 Powering Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.9 Front Panel LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.9.1 Front Panel Power and Network LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . 27
4.10 Configuring the Evolution X1 Satellite Router . . . . . . . . . . . . . . . . . . . . . . . 29
4.11 Maintaining the Evolution X1 Satellite Router . . . . . . . . . . . . . . . . . . . . . . . 29
4.11.1 Temperature Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.11.2 Dust Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.12 Repacking iDirect Evolution X1 Satellite Routers . . . . . . . . . . . . . . . . . . . . . 30
A Warnings
A.1 Danger/Warning Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
A.2 Installation Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
A.3 Restricted Area Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
A.4 Service Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
A.5 Qualified Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
A.6 Operating Temperature and Airflow Warning . . . . . . . . . . . . . . . . . . . . . . . . 35
A.7 Lightning Activity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
A.8 Safety Extra-Low Voltage Port Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
A.9 Ground Conductor Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
A.10 AC Power Supply Circuit Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
B Compliance
B.1 FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

iDirect Technical Publications Template 08/13/2010 vii
B.2 Part 15 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
B.3 Canadian Labeling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
B.4 CE Compliance (European Union) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
B.5 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
B.6 RoHS and WEEE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
B.6.1 Compliance with RoHS Directive (2002/95/EC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
B.6.2 Compliance with WEEE Directive (2002/96/EC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
B.7 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

viii iDirect Technical Publications Template 08/13/2010

iDirect Evolution X1 Indoor Satellite Router Installation and Safety Manual ix
List of Figures
Figure 1. Front View of the iDirect Evolution X1 Satellite Router . . . . . . . . . . . . . . . 1
Figure 2. Installation Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Figure 3. Typical Antenna with BUC and LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Figure 4. iDirect Evolution X1 Satellite Router Rear Interface Connectors . . . . . . . . .18
Figure 5. Port Pin Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Figure 6. Recommended Tools for Terminating Coaxial Cable . . . . . . . . . . . . . . . . .20
Figure 7. Coax Cable Cutting Technique . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Figure 8. Cutting Technique for Removing Foil in the Braid . . . . . . . . . . . . . . . . . .22
Figure 9. Folding the Braid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Figure 10. Attaching the RG-11 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Figure 11. Crimp Area for F-Type Plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Figure 12. Proper Center Connector Length and Crimping Technique . . . . . . . . . . . .24
Figure 13. RJ-45 Cable Connectors, Plug and Receptacle . . . . . . . . . . . . . . . . . . . .25
Figure 14. Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Figure 15. iDirect Evolution X1 Satellite Router Product Label . . . . . . . . . . . . . . . .41

iDirect Evolution X1 Indoor Satellite Router Installation and Safety Manual x
List of Tables
Table 1. General Safety Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 2. Electrical Safety Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 3. Mechanical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . .10
Table 4. Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Table 5. RF Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Table 6. Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Table 7. iDirect Evolution X1 Satellite Router Connectors . . . . . . . . . . . . . . . . . . . .18
Table 8. RJ-45 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Table 9. Coax Trim Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Table 10. Ethernet Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Table 11. Front Panel LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

iDirect Evolution X1 Satellite Router Installation and Safety Manual xi
About This Manual
Thank you for purchasing an iDirect Evolution X1 Satellite Router. This manual provides
important safety and compliance information, and explains how to install and maintain the
iDirect Evolution X1 Satellite Router.
This chapter contains the following sections:
•Intended Audience
•Manual Contents
•Document Conventions
•Safety Definitions
•Getting Help
Intended Audience
This manual is intended for use by the VSAT (Very Small Aperture Terminal) equipment
installer, System Engineer, and Network Operator responsible for maintaining the iDirect
Network. Only qualified service personnel should install and operate the iDirect Evolution X1
Satellite Router solutions. Familiarity with cabling and wiring practices is beneficial.
In this document, the iDirect Evolution X1 Satellite Routers are often referred to as IDUs
(Indoor Units) while radios and LNBs are collectively referred to as ODUs (Outdoor Units).
Manual Contents
In addition to the information in this chapter, this manual also includes the following:
•Chapter 1, Introduction provides an overview and description of the iDirect Evolution X1
Satellite Router.
•Chapter 2, Safety Information describes general cautions.
•Chapter 3, Specifications covers the mechanical, environmental and connector interface
requirements.
•Chapter 4, Installation details procedures for installing the iDirect Evolution X1 Satellite
Router.

xii iDirect Evolution X1 Satellite Router Installation and Safety Manual
Document Conventions
The following appendixes are also provided:
•Appendix A, Warnings describes warnings to be heeded to prevent personal injury or
equipment damage.
•Appendix B, Compliance provides compliance information.
Document Conventions
This manual is crafted with the reader in mind, providing notes, helpful tips and reminders
that assist you in the successful and safe operation of iDirect system hardware. Notes also
provide suggestions or references to material not contained in this manual.
Note: Notes such as this indicate important information that is of interest to you.
Make sure you review this information before you proceed.
Safety Definitions
The symbols that are used throughout this manual to alert you to possible danger or when to
use caution are shown here:
Getting Help
The iDirect Technical Assistance Center (TAC) is available to help you 24x7x365. iDX Software
user’s guides, installation procedures, an FAQ page, and other documentation that supports
our products are available on the TAC Web site. Please access our TAC Web site at
http:\\tac.idirect.net. If you are unable to find the answers or information that you need, you
can contact the TAC at [phone].
iDirect strives to produce documentation that is technically accurate, easy to use, and helpful
to our customers. Your feedback is welcomed! Send comments to [email protected].
Symbol Warning type Definition
WARNING/CAUTION When you see this alert symbol and the
WARNING or CAUTION heading, strictly follow
the warning instructions to avoid personal
injury, equipment damage, or loss of data.
DANGER Electric shock hazard: When you see this
symbol and the DANGER or WARNING heading,
strictly follow the warning instructions to
avoid electric shock injury.

iDirect Evolution X1 Satellite Router Installation and Safety Manual 1
1 Introduction
iDirect is introducing a cost-effective satellite router bundle optimized for large, narrowband
networks with small inbound channels and single client sites. The bundle features the new
Evolution X1 Satellite Router, a low power, compact remote that comes with a highly efficient
BUC and LNB. The Evolution X1 Satellite Router leverages the bandwidth efficiencies of the
DVB-S2/ACM standard and incorporates basic routing and VLAN functionality. Developed
specifically to support large-scale broadband access networks, the low-cost Evolution X1
Satellite Router is ideal for demanding broadband applications such as SCADA, point-of-sale
and ATM.
This manual explains how to safely install and maintain the Evolution X1 Satellite Router, and
it includes important safety information.
The iDirect Evolution X1 Satellite Router is shown in Figure 1.
Figure 1. Front View of the iDirect Evolution X1 Satellite Router
The front panel LEDs and rear panel connectors are described in Chapter 4, Installation.

2 iDirect Evolution X1 Satellite Router Installation and Safety Manual

iDirect Evolution X1 Satellite Router Installation and Safety Manual 3
2 Safety Information
Follow the safety guidelines in this chapter carefully during installation of your iDirect
Evolution X1 Satellite Router. These guidelines help to protect the Evolution X1 router from
potential damage and help to ensure your own personal safety. These safety measures have
been translated into multiple languages (see Appendix A, "Warnings"). Keep this safety
information handy where you can easily refer to it.
Read this entire chapter before you attempt to install or use your Evolution X1 router. Adhere
to all warnings listed on the product’s warning labels and in the operating instructions. Follow
all operating and usage instructions carefully.
Note: See Safety Definitions for a description of the Warning icons that are used in
this manual.
This chapter contains the following sections:
•Installation Guidelines
•Electrical Safety
•Physical and Environmental Considerations
•Safety Guidelines to Observe During Servicing

4 iDirect Evolution X1 Satellite Router Installation and Safety Manual
Installation Guidelines
2.1 Installation Guidelines
When installing the Evolution X1 router, observe all caution and warning statements. Follow
the general warnings and cautions in Table 1 to help ensure your safety and protect the
equipment. However, these guidelines may not cover all of the potentially hazardous
situations you may encounter during installation.
The installation of the IDU must comply with the national and local electrical codes, as
follows:
• In the United States, the National Fire Protection Association (NFPA) 70, United States
National Electric Code.
• In Canada, the Canadian Electric Code, Part 1, CC22.1
• In other countries, the International Electromechanical Commission (IEC)
Recommendation 364, part 1 through part 7.
• All cables (IFL or other types) that run from the outdoor equipment to the indoor
equipment must be connected to a surge protector at the point of entry to the building.
• Equipment connected to the protective grounding of the building installation through the
mains connection or through other equipment with a connection to protective grounding,
and to a cable distribution system using coaxial cable, may in some circumstances create
a fire hazard. Connection to a cable distribution system must be made through a device
providing electrical isolation below a certain frequency range (galvanic isolator, see EN
60728-11).
Review the safety instructions in this chapter, and the safety warnings and compliances
beginning in Appendix A, "Warnings", of this manual before installing, configuring, or
performing maintenance on the system.
• Always remove or disconnect ALL power connections before installing or removing a
chassis.
• Keep the staging area clear and free of dust during and after installation.
• Keep tools, IDU components, and shipping boxes away from walkway area.
• The IDU operates safely when it is used in accordance with its marked electrical ratings
and product usage instructions.
• In Norway, due to regulation for installations of cable distribution systems, and in
Sweden, a galvanic isolator shall provide electrical insulation below 5 MHz. The insulation
shall withstand a dielectric strength of 1.5 KV rms, 50 Hz or 60 Hz, for 1 minute.
• Utstyr som er koplet til beskyttelsesjord via nettplugg og/eller via annet jordtilkoplet
utstyr – og er tilkoplet et kabel-TV nett, kan forårsake brannfare. For å unngå dette
skal det ved tilkopling av utstyret til kabel-TV nettet installeres en galvanisk isolator
mellom utstyret og kabel- TV nettet.
• Utrustning som är kopplad till skyddsjord via jordat vägguttag och/eller via annan
utrustning och samtidigt är kopplad till kabel-TV nät kan i vissa fall medfőra risk főr
brand. Főr att undvika detta skall vid anslutning av utrustningen till kabel-TV nät
galvanisk isolator finnas mellan utrustningen och kabel-TV nätet.

iDirect Evolution X1 Satellite Router Installation and Safety Manual 5
Electrical Safety
2.2 Electrical Safety
Follow the warnings and cautions in Table 2 to ensure your safety and protect the equipment
from electrical hazards.
Table 1. General Safety Warnings and Cautions
Symbol Warning type Definition
WARNING/CAUTION Only Trained and qualified personnel should
be allowed to install or replace this
equipment.
WARNING/CAUTION This equipment is to be installed and
maintained by service personnel only as
defined by AS/NZS 3260 Clause 1.2.14.4
Service Personnel.
DANGER Before working on the ODU equipment, unplug
the power cord from the AC power source.
WARNING/CAUTION Do not remove IDU chassis enclosure. Do not
touch internal circuitry when the power cord
is connected.
WARNING/CAUTION The BUC power requirement must match the
proper IDU voltage (+24 VDC). The BUC may
sustain damage if used with the incorrect
power supply.

6 iDirect Evolution X1 Satellite Router Installation and Safety Manual
Physical and Environmental Considerations
Follow the basic guidelines when you are working with any electrical equipment:
• Disconnect all power and external cables before installing or removing the chassis.
• Do not work alone when potentially hazardous conditions exist.
• Never assume that power has been disconnected; always check.
• Do not perform any action that creates a potential hazard to people or makes the
equipment unsafe. Never install equipment that appears damaged.
• Carefully examine your work area for possible hazards, such as wet floor, ungrounded
power extension cables, and missing safety grounds.
2.3 Physical and Environmental Considerations
To protect the equipment and to avoid personal injury, observe the physical and
environmental considerations below when installing an Evolution X1 router:
•Ventilation
Slots and openings on the chassis provide ventilation and ensure reliable operation of the
product. To protect the chassis from overheating, these openings must NOT be blocked or
covered at any time. Do not place this product in a built-in installation, such as a
bookcase or enclosed rack, unless proper ventilation is provided or the manufacturer
instructions have been followed. If there is any dust build up on the vent openings of the
Evolution X1 router chassis, vacuuming is recommended to remove these particulate to
ensure proper airflow.
•AC Polarization
This product is equipped with a cord plug that will fit into the power outlet only one way.
Do not modify the plug by defeating this feature. If the plug does not fit, contact your
electrician to replace your outlet or get the proper power cord. To prevent electric shock
or impair performance, do not use this plug with an extension cord or outlet unless you
can fully insert the blades without blade exposure.
Table 2. Electrical Safety Warnings and Cautions
Symbol Warning type Definition
WARNING/CAUTION The BUC power requirement must match the
proper IDU voltage. The BUC may sustain
damage if used with the incorrect power
supply.
DANGER Do not work on the system, or connect or
disconnect cables, during periods of lightning
activity.

iDirect Evolution X1 Satellite Router Installation and Safety Manual 7
Physical and Environmental Considerations
•Power Sources
Operate this product only from the type of power source indicated on the bottom of
approved power supplies (100 VAC - 240VAC, 50/60Hz). If you are not sure of the type of
power supply at your site, consult your teleport operator or local power company.
•Power Cord Protection
Route power supply cords so they are not likely to be walked on or pinched by items
placed upon or against them; pay particular attention to cords at plugs, convenience
receptacles, and at the point where they exit the product.
•Overloading
Do not overload wall outlets, extension cords, or integral convenience receptacles as this
can result in a risk of fire or electrical shock.
•Electrical Safety
For electrical safety, power line operated equipment accessories connected to this unit
should bear the UL, NRTL, CE listing mark and should not be modified so as to defeat the
safety features. This helps to avoid any potential hazard from electrical shock or fire. If in
doubt, contact qualified service personnel.
•Water and Moisture
To reduce the risk of fire or electrical shock, do not expose this product to rain or
moisture.
•Lightning
For added protection, unplug this product from the wall outlet (and disconnect the
antenna and cable system) during a lightning storm or when it is left unattended and
unused for long periods. Doing so prevents damage to the product from lightning and
power-line surges.
•Heat
Do not place the IDU near heat sources such as radiators, heat registers, stoves, or other
products (including amplifiers) that produce heat.
•Accessories
To avoid personal injury or damage to the iDirect Evolution X1 Satellite Router, do not
place the chassis on any unstable rack, cart, stand, table, or bracket. Any mounting of
the product should follow the manufacturer’s instructions.
•Attachments
Do not use attachments unless recommended by the manufacturer as they may cause
hazards or damage to equipment.
•Restricted Access
This unit is intended for installation in restricted access areas. A restricted access area is
where access can only be gained by service personnel through the use of a special tool,
lock and key or other means of security, and is controlled by the authority responsible for
the location.
•Grounding
Never defeat the ground conductor or operate the equipment in the absence of a suitably
installed ground conductor. Contact the appropriate electrical inspection authority or an
electrician if you are uncertain that suitable grounding is available.

8 iDirect Evolution X1 Satellite Router Installation and Safety Manual
Safety Guidelines to Observe During Servicing
•Operational and Maintenance Safety
As you use your iDirect Evolution X1 Satellite Router, observe the following safety
guidelines:
•Cables — Never use any other RF cable than what is supplied or recommended by
iDirect.
•Cleaning — Do not use liquid cleaners or aerosol cleaners. Use a cloth for wiping up
dust.
2.4 Safety Guidelines to Observe During Servicing
When your iDirect Evolution X1 Satellite Router requires service, observe the safety guidelines
in this section.
2.4.1 Servicing
Do not attempt to service the Evolution X1 router internal assemblies, as opening and
removing covers may expose you to dangerous voltages or other hazards. There are no user
serviceable parts inside. Opening the units will void the warranty. Refer all servicing to
qualified service personnel.
2.4.2 Conditions Requiring Service
Unplug the Evolution X1 router from the AC Power outlet and refer servicing to qualified
service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled on, or objects have fallen into, the Evolution X1 router, or it has
been exposed to water.
• If the Evolution X1 router does not operate normally when following the operating
instructions. Adjust only those controls that are covered by the operating instructions.
Other adjustments may result in damage and will often require extensive work by a
qualified technician to restore the Evolution X1 router to its normal operation.
• If the Evolution X1 router has been dropped or if the chassis has been damaged.
• When the Evolution X1 router exhibits a distinct change in performance.