Idis DV-1104 User manual

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Operation Manual
DV-1104

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This operation manual contains basic instructions on installing and using DirectIP™ VA in the Box, an IDIS product.
Users who are using this product for the rst time, as well as users with experience using comparable products, must
read this operation manual carefully before use and heed to the warnings and precautions contained herein while
using the product. Safety warnings and precautions contained in this operation manual are intended to promote
proper use of the product and thereby prevent accidents and property damage and must be followed at all times.
Once you have read this operation manual, keep it at an easily accessible location for future reference.
•The manufacturer will not be held responsible for any product damage resulting from the use of unauthorized parts and
accessories or from the user's failure to comply with the instructions contained in this operation manual.
•It is recommended that rst-time users of this network camera and individuals who are not familiar with its use seek
technical assistance from their retailer regarding product installation and use.
•If you need to disassemble the product for functionality expansion or repair purposes, you must contact your retailer and
seek professional assistance.
•Both retailers and users should be aware that this product has been certied as being electromagnetically compatible for
commercial use. If you have sold or purchased this product unintentionally, please replace with a consumer version.
Safety Precautions
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning ash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of
uninsulated "dangerous voltage" within the product’s enclosure that may be of sucient magnitude to constitute a risk of
electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature accompanying the appliance.
Before reading this manual

Safety Precautions
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Safety Precautions
Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the
appliance is operated.
2. Retain Instructions
The safety and operating instructions should be retained for future
reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do not
use liquid aerosol cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval
of the manufacturer as such additions may result in the risk of re,
electric shock or other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Ventilation
Place this equipment only in an upright position. This equipment
has an open-frame Switching Mode Power Supply (SMPS), which
can cause a re or electric shock if anything is inserted through the
ventilation holes on the side of the equipment.
7. Accessories
Do not place this equipment on an wall or ceiling that is not strong
enough to sustain the camera. The equipment may fall, causing
serious injury to a child or adult, and serious damage to the
equipment. Wall or shelf mounting should follow the manufacturer's
instructions, and should use a mounting kit approved by the
manufacturer.
This equipment and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause the
equipment and cart combination to overturn.
8. Power Sources
This equipment should be operated only from the type of power
source indicated on the marking label. If you are not sure of the
type of power, please consult your equipment dealer or local power
company. You may want to install a UPS (Uninterruptible Power
Supply) system for safe operation in order to prevent damage caused
by an unexpected power stoppage. Any questions concerning UPS,
consult your UPS retailer.
9. Power Cord
Operator or installer must remove power and TNT connections before
handling the equipment.
10. Lightning
For added protection for this equipment during a lightning storm,
or when it is left unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the antenna or cable
system. This will prevent damage to the equipment due to lightning
and power-line surges. If thunder or lightning is common where the
equipment is installed, use a surge protection device.
11. Overloading
Do not overload wall outlets and extension cords as this can result in
the risk of re or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment
as they may touch dangerous voltage points or short out parts that
could result in a re or electric shock. Never spill liquid of any kind on
the equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing
to qualied service personnel.
14. Damage requiring Service
Unplug this equipment from the wall outlet and refer servicing to
qualied service personnel under the following conditions:
A. When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have hit the equipment.
C. If the equipment has been exposed to rain or water.
D. If the equipment does not operate normally by following the
operating instructions, adjust only those controls that are covered
by the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work
by a qualied technician to restore the equipment to its normal
operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance —
this indicates a need for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician
has used replacement parts specied by the manufacturer or that
have the same characteristics as the original part. Unauthorized
substitutions may result in re, electric shock or other hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask the
service technician to perform safety checks to determine that the
equipment is in proper operating condition.
17. Field Installation
This installation should be made by a qualied service person and
should conform to all local codes.
18. Correct Batteries
Warning: Risk of explosion if battery is replaced by an incorrect type.
Replace only with the same or equivalent type. Dispose of used
batteries according to the instructions. The battery shall not be
exposed to excessive heat such as sunshine, re or the like.
19. Tmra
A manufacturer’s maximum recommended ambient temperature
(Tmra) for the equipment must be specied so that the customer and
installer may determine a suitable maximum operating environment
for the equipment.
20. Elevated Operating Ambient Temperature
If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than
room ambient. Therefore, consideration should be given to installing
the equipment in an environment compatible with the manufacturer’s
maximum rated ambient temperature (Tmra).
21. Reduced Air Flow
Installation of the equipment in the rack should be such that the
amount of airow required for safe operation of the equipment is not
compromised.
22. Mechanical Loading
Mounting of the equipment in the rack should be such that a hazardous
condition is not caused by uneven mechanical loading.
23. Circuit Overloading
Consideration should be given to connection of the equipment to
supply circuit and the eect that overloading of circuits might have on
over current protection and supply wiring. Appropriate consideration
of equipment nameplate ratings should be used when addressing this
concern.
24. Reliable Earthing (Grounding)
Reliable grounding of rack mounted equipment should be maintained.

Safety Precautions
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Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g., use of power strips).
In-Text
Symbol Type Description
Caution Important information concerning a specic function.
Note Useful information concerning a specic function.
User’s Caution Statement
Caution: Any changes or modications to the equipment not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
FCC Compliance Statement
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART
15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE
WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO
CAUSE HARMFUL INTERFERENCE, IN WHICH CASE USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE
CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS.

Safety Precautions
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WEEE (Waste Electrical & Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household
wastes at the end of its working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government
oce, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.

Safety Precautions
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Copyright
© 2017 IDIS Co., Ltd.
IDIS Co., Ltd. reserves all rights concerning this operation manual.
Use or duplication of this operation manual in part or whole without the prior consent of IDIS Co., Ltd. is strictly
prohibited.
Contents of this operation manual are subject to change without prior notice for reasons such as functionality
enhancements.
Registered Trademarks
IDIS is a registered trademark of IDIS Co., Ltd.
Other company and product names are registered trademarks of their respective owners.
The information in this manual is believed to be accurate as of the date of publication even though explanations
of some functions may not be included. We are not responsible for any problems resulting from the use
thereof. The information contained herein is subject to change without notice. Revisions or new editions to this
publication may be issued to incorporate such changes.
The software included in this product contains some Open Sources. You may obtain the complete corresponding
source code from us. See the Open Source Guide on the software CD (OpenSourceGuide\OpenSourceGuide.pdf)
or as a printed document included along with the User’s Manual.

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Table of Contents
1
2
3
Part 1 – Introduction.........................................8
Product Features ................................................................8
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Overview ......................................................................11
Front Panel...............................................................................11
Rear Panel ...............................................................................12
Firmware Upgrade .............................................................13
Camera Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Part 2 - Remote Setup.......................................13
Troubleshooting ...............................................................14
Specications ..................................................................14
Part 3 - Appendix ...........................................14

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Part 1 – Introduction
Product Features
This VA in the Box (VA Box) analyzes the live video from DirectIPTM cameras and transmits the video over Ethernet
connections. This product oers the following features:
•Video Inputs : 4-channel H.264 and H.265 IP camera
•DirectIPTM protocol supported
•Convenient rmware upgrades via network
•Firmware duplication and autorecovery functions to enhance system stability
•Various image analysis function such as People Counting, Heat Map and Queue Management
- People Counting : Counts the number of people passing through the line on the video
- Heat Map : Analyzes the person ows or trac of the settings area on the video
- Queue Management : Counts and manages time and the number of people who have stayed in the setting zone
•Conguration of device settings and integrated management of multiple VA Boxes on the NVR (Network Video
Recorder)

Part 1 – Introduction
9
Example 1 : VA Box Connection Diagram Using PoE Switch
PWR
CONSOLE
/ PoE
RESET DIAG
PoE
21 43 65 87 1091211
1 3 5 7 9 11 13 15
10 12 14 16
2 864
Example2 : VA Box Connection Diagram Using PoE Switch
PWR
CONSOLE
/ PoE
RESET DIAG
PoE
21 43 65 87 1091211
1 3 5 7 9 11 13 15
10 12 14 16
2 864
Network Camera
PoE Switch VA Box (DV-1104)
NVR (Network Video Recorder)
Network Camera
PoE Switch VA Box (DV-1104)
NVR (Network Video Recorder)

Part 1 – Introduction
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Example 3 : VA Box Connection Diagram Using PoE Switch
PWR
CONSOLE
/ PoE
RESET DIAG
PoE
21 43 65 87 1091211
1 3 5 7 9 11 13 15
10 12 14 16
2 864
Example 4 : VA Box Connection Diagram without PoE Switch
1 3 5 7 9 11 13 15
10 12 14 16
2 864
Types of Cables
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
CLIENT
VIDEO IN / PoE
NC C NO ARI G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOTREMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTSINSIDE.
REFER SERVICINGTO QUALIFIED
SERVICE PERSONNEL.
1 3 2 4
CAUTION
RISKOF ELEC TRIC SHOCK
DONOT OPEN
A C E G
VIDEO IN
Ext.
B D F H
100-240V~
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
CLIENT
VIDEO IN / PoE
NC C NO ARI G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOTREMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTSINSIDE.
REFER SERVICINGTO QUALIFIED
SERVICE PERSONNEL.
1 3 2 4
CAUTION
RISKOF ELEC TRIC SHOCK
DONOT OPEN
A C E G
VIDEO IN
Ext.
B D F H
100-240V~
Video Encoder
NVR (Network Video Recorder)
Analog Camera
LAN Cable (Data + PoE Power)
Network Camera
PoE Switch VA Box (DV-1104)
NVR (Network Video Recorder)
Network Camera
VA Box (DV-1104)
NVR (Network Video Recorder)

Part 1 – Introduction
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Accessories
Upon unpacking the product, check the contents inside to ensure that all the following contents are included.
•VA in the Box
•User Guide and Instruction Manual (This document)
•Rubber Foot (4EA)
Overview
Front Panel
123
1Power LED 2Network LED 3Factory Reset Switch
1Power LED
Displays system operating status
2Network LED
Displays network connection status
LED Status Indications
LED Status Description
Power LED
O No power connection
Blinking System booting or upgrading
On System operating
Network LED Blinking Normal network connection
3Factory Reset Switch
Use to return all settings to the original factory settings. Connect the power and poke a straightened paperclip into
the factory reset switch hole. Hold the reset switch until the VA Box’s internal buzzer sounds twice. Release the
reset switch, and all of the device settings are now at the original settings it had when it left the factory.
•

Part 1 – Introduction
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•Factory Reset during system booting: All of the VA Box’s settings are now at the original settings it had when it
left the factory.
•Factory Reset during system operating: The other settings except for system log are now at the original
settings it had when it left the factory.
•Factory Reset via the IDIS Discovery program: The other settings except for system log and network settings
are now at the original settings it had when it left the factory.
•Factory Reset via the IDIS Discovery program(including network settings) : The other settings except for
system log are now at the original settings it had when it left the factory.
Rear Panel
1 2
1Network + PoE Power In 2DC12V In
1Network + PoE Power In
Connect a Cat5e cable with an RJ-45 jack. The device is capable of connecting to networks via an Ethernet
connector and also receives power (PoE) from the NVR.
2DC12V In
Connect the two wires of the power adapter to these ports. Be careful not to cross the DC12V and ground (GND)
wires. Booting will commence once connected to a power supply.
•The network connector is not designed to be connected directly with cable or wire intended for outdoor use.
•Ground the power port’s ground terminal before use.
•Organize the power cable so that it will not cause people to trip over or become damaged from chairs, cabinets, desks, and
other objects in the vicinity. Do not run the power cable underneath a rug or carpet.
•Do not connect multiple devices to a single power outlet.

Part 2 - Remote Setup
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Part 2 - Remote Setup
Congure basic VA Box settings and all other system
settings.
•Screen images may vary depending on the model.
•When using the camera with Intelleigent Codec, it
could delay the image analysis up to 10 seconds.
•MAT (Motion Adaptive Transmission) function is
active, the image analysis may not work normally.
•It is recommended that you do not use MAT
function to increase the accuracy of image analysis.
Camera Protocol
VA Box supports DirectIP™ protocol.
•DirectIP™ protocol:
- Using with a DirectIP™ NVR enables VA Box use
without the need to congure network settings.
- The DirectIP™ NVR also allows you to control all
VA Box settings directly from the NVR, without the
need for a computer.
•For more information on conguring VA Box
settings from a DirectIP™ NVR, refer to the VA in the
Box Setup via NVR on page 18 .
•For more information about video analysis report,
refer the Video Analysis Report (VA Box) via IDIS
Center Program on page 22.
Firmware Upgrade
Refer to the Upgrade on page 21 to perform a rmware
upgrade.

Part 3 - Appendix
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Part 3 - Appendix
Camera Installation Guidlines for VA Box
General Guidlines
In order for the camera and, in eect, the functions of the VA Box such as Heat Map, People Counting and Queue
Management to operate properly, make sure that the following information is applicable.
It applies to People Counting, Heat Map and Queue Management function of the VA Box.
1Make sure that the lighting is sucient.
[Make sure there is enough light]
2Try to avoid getting very strong light and sharp shadows in the camera view.
[Avoid having direct sunlight into the setting area.]

Part 2 - Remote Setup
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3Do not mount the camera, for instance, above an escalator or the oor is moving.
[Avoid having moving objects such as an escalator steps in the setting area.]
4Make sure that no doors or other items are moving in the event area.
[Avoid having the camera blocked when you open the door]

Part 2 - Remote Setup
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The People Counting, Queue Management and Heatmap functions of the VA in the Box are intended to collect statistical
baseline data for marketing purposes, not for real-time accuracy purposes. There may be erros in the actual measurement.
In the following conditions, a detection performance may be reduced.
•If there is not enough light.
•If it is dicult to obtain sucient view.
•If the object color is similar to the background color.
•If only part of the object is visible at the edge of the eld of view.
•When extremely fast moving several objects appear randomly in the image.
•When an object stays in the same place for a long time without moving.
•When a person is lying down or sitting without standing upright.
•When the object is too close to the camera.
•When several people move in groups and their motions block one another.
•When the object moves quickly.
•If an object is reected on the oor, wall, glass, metal or water or the light makes shadows.
•When the weather situation is bad (ex: rain, snow, winds, etc) or it is time for sunset or sunrise.
•If the position of the camera diers from the direction of a light source and it makes a shadow.
•If there is a blinking light source.
•If the surface of the oor is reective or the wall is transparent.

Part 2 - Remote Setup
17
People Counting, Queue Manament
Camera Installation
The camera should be mounted straight above the place where people should be counted and should be looking
straight down.
[Mount the camera facing straight down]
It will not count objects under about 110 to 130 cm of height depending on the camera model (Only for People Counting
function).
Camera Position
Adjust the position of the camera so that people can pass through the camera’s view vertically. The camera should be
mounted so that the counted person can pass through the virtual black part.
Height and Width
The mounting height range of the camera should be from 270 cm and it depends on the model. The recommended
minimum height is 300 cm. Depending on the camera model and zoom setting, the height and width can be adjusted.
The maximum width that most of the camera can cover is about 5 meters.

Part 2 - Remote Setup
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Heat Map
Camera Installation
The camera should be mounted facing down to 15~35°C
NVR and Camera Compatibility
Only IDIS cameras that supports DirectIPTM are supported and some models may not be supported. NVR and camera
compatibility contents are subject to change without notice. Contact your retailer for the latest compatibility chart.
NVR Model
DR-6308P / DR-6308P-S / DR-6316PS / DR-6316PS-S / DR-6332PS / DR-6332PS
DR-8364 / DR-8364D
DR-2304P / DR-2308P / DR-2316P
DR-4308P / DR-4316PS
VA in the Box Setup via NVR
Select !VA Box Setup from the setup menu.
Login with an ID that has permission to access the setup menu is needed to access and make changes to the Setup
menu.
1 While in Live mode, press the remote control's SETUP button or select Live menu > Setup using the mouse.
!
2 Use the remote control’s arrow buttons to select an option and then press the remote control’s $button or left-
click on the option using the mouse.

Part 2 - Remote Setup
19
VA Box Setup
VA Box can only analyze the video from the camera
using H.264 and H.265..
Registration
You can register VA Box at remote locales.
•Title: Edit the VA Box’s name.
•MAC Address: Displays the VA Box’s MAC address
registered to the NVR.
•Address: Displays the VA Box’s IP address registered
to the NVR.
•Model: Indicates the VA Box’s model.
•Scan: Select to scan and register the device
connected to the NVR.
Device Scan
Scan the device under Registration - Scan.
•No.: Select the registered VA Box number and click the
Add Box button to register the camera.
•MAC Address: Displays the scanned device’s MAC
address.
•Address: Displays the scanned device's IP address.
•Model: Indicates the device model.
•Registered Device MAC Address: Displays the MAC
address of the NVR to have registered VA Box.
•Status: The “Registered”indicates the VA Box is
registered to the NVR and “Not registered”indicates
the VA Box is not registered to the NVR.
Setup
Congure VA Box-related settings.
•Title: Displays the scanned device’s name.
•Camera: Select the camera to analyze the video. Only
one camera can set for each VA Box channel.
The video analytics may not be supported
depending on the model.
•Analytic Type: Select one among People Counting,
HeatMap and Queue Management. A single video
analysis function is available for each VA Box channel.

Part 2 - Remote Setup
20
People Counting
Count the number of people passing through the line
(designated border) on the live screen.
Right-click on the zone setup screen to bring up the the
People Counting Menu.
-Crossing Line: Set a virtual border to count the
oating popluation.
-Head: Set a size of a head on the screen based on
the oating population.
A miscount may occur when a head is set too
large or too small.
-Freeze: You can puase the live screen.
-Save: Save the changes and exit the menu.
-Cancel: Exit the setup screen without saving the
changes.
HeatMap
Analyze the movement frequency in the zone of the live
screen. Use the left mouse button to dene the zone.
Drag and drop the apex to modify previously setting
zone and click on the left mouse button to delete the
zone.
Lines cannot across when setting the zone.
Right-click on the zone setup screen to bring up the the
HeatMap Menu.
-Undo: Return to its previously setting zone.
Save: Save the changes and exit the menu.
-Cancel: Exit the setup screen without saving the
changes.
Queue Management
Manage the number of people and extend of stay in the
the setting zone. Use the left mouse button to dene
the zone. Drag and drop the apex to modify previously
setting zone and click on the left mouse button to
delete the zone. You can create a max of three zones.
Lines cannot across when setting the zone.
Right-click on the zone setup screen to bring up the the
Queue Management Menu.
-Delete: Delete the zone selected in the image.
-Undo: Return to its previously setting zone.
-Save: Save the changes and exit the menu.
-Cancel: Exit the setup screen without saving the
changes.