IEI Technology PUZZLE-A001 User manual

PUZZLE-A001
Page i
User Manual
MODEL:
PUZZLE-A001
1U Network Appliance with AMD EPYC™ Embedded 3000
Series Processor, Four DDR4, Eight GbE Ports,
Four 10GbE SFP+, Two PCIe x4 Slots, M.2, PCIe Mini,
Redundant PSU, Rack Mount, and RoHS Compliant
Rev. 1.00 – August 26, 2019

PUZZLE-A001
Page ii
Revision
Date Version Changes
August 26, 2019 1.00 Initial release

PUZZLE-A001
Page iii
Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

PUZZLE-A001
Page iv
Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

PUZZLE-A001
Page v
Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 MODEL VARIATIONS ................................................................................................... 2
1.3 FEATURES................................................................................................................... 3
1.4 FRONT PANEL ............................................................................................................. 4
1.5 REAR PANEL............................................................................................................... 4
1.6 TECHNICAL SPECIFICATIONS ...................................................................................... 5
1.7 DIMENSIONS............................................................................................................... 7
2 UNPACKING ................................................................................................................. 8
2.1 ANTI-S TAT I C PRECAUTIONS ........................................................................................ 9
2.2 UNPACKING PRECAUTIONS......................................................................................... 9
2.3 PACKING LIST........................................................................................................... 10
2.4 OPTIONAL ITEMS .......................................................................................................11
3 INSTALLATION ......................................................................................................... 12
3.1 INSTALLATION PRECAUTIONS ................................................................................... 13
3.2 TOP COVER RE M O VA L .............................................................................................. 13
3.3 DIMM INSTALLATION .............................................................................................. 14
3.4 HDD INSTALLATION................................................................................................. 16
3.5 PCIE EXPANSION CARD INSTALLATION .................................................................... 18
3.6 IEI NETWORKING MODULE INSTALLATION .............................................................. 21
3.7 M.2 MODULE INSTALLATION.................................................................................... 22
3.8 PCIE MINI CARD INSTALLATION .............................................................................. 23
3.8.1 Half-size PCIe Mini Card Installation............................................................. 25
3.9 EXTERNAL INTERFACE CONNECTION ....................................................................... 26
3.9.1 LAN Connection - 1GbE .................................................................................. 27
3.9.2 LAN Connection - 10GbE SFP+...................................................................... 28
3.9.3 Console Connection ......................................................................................... 29
3.10 MOUNTING THE SYSTEM ........................................................................................ 30
3.11 POWER-ON PROCEDURE......................................................................................... 31

PUZZLE-A001
Page vi
3.12 RESOURCE DOWNLOAD.......................................................................................... 32
3.13 MAINTENANCE....................................................................................................... 32
3.13.1 Power Supply Unit Replacement ................................................................... 33
3.13.2 Jumper Settings.............................................................................................. 34
3.13.2.1 AT/ATX Power Mode Setting ................................................................. 34
3.13.2.2 Clear CMOS............................................................................................ 35
4 BIOS .............................................................................................................................. 36
4.1 INTRODUCTION......................................................................................................... 37
4.1.1 Starting Setup ............................................................................................... 37
4.1.2 Using Setup................................................................................................... 37
4.1.3 Getting Help..................................................................................................... 38
4.1.4 Unable to Reboot after Configuration Changes .............................................. 38
4.1.5 BIOS Menu Bar................................................................................................ 38
4.2 MAIN........................................................................................................................ 39
4.3 ADVANCED ............................................................................................................... 39
4.3.1 AMD CBS Configuration ................................................................................. 41
4.3.1.1 FCH Common Options ............................................................................. 41
4.3.2 Trusted Computing........................................................................................... 43
4.3.3 iWDD H/W Monitor......................................................................................... 44
4.3.3.1 Smart Fan Mode Configuration ................................................................ 45
4.3.4 iWDD Super IO Configuration ........................................................................ 46
4.3.4.1 Serial Port 1 Configuration ....................................................................... 47
4.3.5 Serial Port Console Redirection ...................................................................... 47
4.3.6 CPU Configuration .......................................................................................... 50
4.3.7 PCH-IO Configuration .................................................................................... 51
4.4 SECURITY ................................................................................................................. 52
4.5 BOOT........................................................................................................................ 53
4.6 SAV E &EXIT ............................................................................................................ 55
5 INTERFACE CONNECTORS ................................................................................... 56
5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 57
5.2 INTERNAL PERIPHERAL CONNECTORS ...................................................................... 58
5.2.1 ATX Power Connector (ATX1)......................................................................... 59
5.2.1 ATX PSU SMBus Connector (CN3) ................................................................. 59

PUZZLE-A001
Page vii
5.2.2 CPU Power Connector (CPU12V1) ................................................................ 60
5.2.3 Chassis Intrusion Connector (CHASSIS1)....................................................... 60
5.2.4 DIO Connector (DIO1).................................................................................... 60
5.2.5 EC Debug Connector (CN1)............................................................................ 60
5.2.6 Fan Connectors (CPU_FAN1/2/3 & SYS_FAN1) ............................................ 61
5.2.7 Front Panel Connector (F_PANEL1)............................................................... 61
5.2.8 LCM Connector (CN2) .................................................................................... 62
5.2.1 M.2 Slot (M2_1) ............................................................................................... 62
5.2.2 PCIe Mini Card Slot (MPCIE1)....................................................................... 63
5.2.1 Power Button Connector (PWR_BTN1) .......................................................... 64
5.2.2 SATA Connector (PCIE1)................................................................................. 65
5.2.3 SPI Flash Connector (J_BIOS_SPI1).............................................................. 65
5.2.4 SPI Flash Connector - EC (J_EC_SPI1) ......................................................... 66
5.2.5 TPM Connector (TPM1) .................................................................................. 66
5.2.6 USB 2.0 Connectors (USB1, USB2) ................................................................ 67
5.2.7 USB 3.1 Gen 1 Connector (USB3)................................................................... 67
5.2.8 USB DOM Connector (USB_DOM1) .............................................................. 67
A REGULATORY COMPLIANCE .............................................................................. 68
B SAFETY PRECAUTIONS ......................................................................................... 73
B.1 SAFETY PRECAUTIONS............................................................................................. 74
B.1.1 General Safety Precautions ............................................................................. 74
B.1.2 Anti-static Precautions .................................................................................... 74
B.1.3 Product Disposal ............................................................................................. 75
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ........................................................ 76
B.2.1 Maintenance and Cleaning.............................................................................. 76
B.2.2 Cleaning Tools ................................................................................................. 76
C HAZARDOUS MATERIALS DISCLOSURE ......................................................... 78

PUZZLE-A001
Page viii
List of Figures
Figure 1-1: PUZZLE-A001 Series...................................................................................................2
Figure 1-2: PUZZLE-A001 Front Panel..........................................................................................4
Figure 1-3: PUZZLE-A001 Rear Panel...........................................................................................4
Figure 1-4: Physical Dimensions (millimeters)............................................................................7
Figure 3-1: Top Cover Removal ..................................................................................................14
Figure 3-2: DIMM Slot Locations.................................................................................................15
Figure 3-3: HDD Bracket Retention Screws...............................................................................16
Figure 3-4: Secure HDD to the Bracket ......................................................................................17
Figure 3-5: HDD Installation ........................................................................................................17
Figure 3-6: Expansion Slot Module Retention Screws .............................................................18
Figure 3-7: Disconnect the Expansion Slot Module..................................................................19
Figure 3-8: Blank Bracket Screws...............................................................................................19
Figure 3-9: PCIe Expansion Card Installation............................................................................20
Figure 3-10: Expansion Slot Module Installation ......................................................................21
Figure 3-11: Networking Module Slot Cover Screws ................................................................22
Figure 3-12: Networking Module Installation.............................................................................22
Figure 3-13: Internal Cover Retention Screws...........................................................................24
Figure 3-14: PCIe Mini Slot Location ..........................................................................................24
Figure 3-15: RJ-45 1GbE Connector...........................................................................................27
Figure 3-16: 10GbE SFP+ Connector..........................................................................................28
Figure 3-17: Rack Mounting Bracket Installation ......................................................................30
Figure 3-18: Power-on..................................................................................................................31
Figure 3-19: IEI Resource Download Center..............................................................................32
Figure 3-20: AT/ATX Power Mode Switch Location ..................................................................34
Figure 3-21: Clear CMOS Jumper Location ...............................................................................35

PUZZLE-A001
Page ix
List of Tables
Table 1-1: PUZZLE-A001 Model Variations ..................................................................................2
Table 1-2: Technical Specifications..............................................................................................6
Table 3-1: 1GbE Port Pinouts......................................................................................................27
Table 3-2: RJ-45 1GbE Connector LEDs ....................................................................................27
Table 3-3: 10GbE Port Pinouts....................................................................................................28
Table 3-4: RJ-45 Serial Port Pinouts...........................................................................................29
Table 3-5: Clear BIOS Jumper Settings......................................................................................35
Table 4-1: BIOS Navigation Keys ................................................................................................38
Table 5-1: ATX Power Connector (ATX1) Pinouts.....................................................................59
Table 5-2: ATX PSU SMBus Connector (CN3) Pinouts.............................................................59
Table 5-3: CPU Power Connector (CPU12V1) Pinouts..............................................................60
Table 5-4: Chassis Intrusion Connector (CHASSIS1) Pinouts.................................................60
Table 5-5: DIO Connector (DIO1) Pinouts ..................................................................................60
Table 5-6: EC Debug Connector (CN1) Pinouts.........................................................................61
Table 5-7: Fan Connectors (CPU_FAN1/2/3 & SYS_FAN1) Pinouts ........................................61
Table 5-8: Front Panel Connectors (F_PANEL1) Pinouts.........................................................61
Table 5-9: LCM Connector (CN2) Pinouts ..................................................................................62
Table 5-10: M.2 Slot (M2_1) Pinouts ...........................................................................................63
Table 5-11: PCIe Mini Card Slot (MPCIE1) Pinouts ...................................................................64
Table 5-12: Power Button Connector (PWR_BTN1) Pinouts....................................................64
Table 5-13: SATA 6Gb/s Connector (PCIE1) Pinouts................................................................65
Table 5-14: SPI Flash Connector (J_BIOS_SPI1) Pinouts ........................................................65
Table 5-15: SPI Flash Connector (J_EC_SPI1) Pinouts ............................................................66
Table 5-16: TPM Connector (TPM1) Pinouts..............................................................................66
Table 5-17: USB 2.0 Connector (USB1, USB2) Pinouts ............................................................67
Table 5-18: USB 3.1 Gen 1 Connectors (USB3) Pinouts...........................................................67
Table 5-19: USB DOM Connector (USB_DOM1) Pinouts..........................................................67
PUZZLE-A001

PUZZLE-A001
Page 1
Chapter
1
1 Introduction

PUZZLE-A001
Page 2
1.1 Overview
Figure 1-1: PUZZLE-A001 Series
The PUZZLE-A001 is a 1 U network appliance series powered by AMD EPYC™
Embedded 3000 series processor. It is optimized to host VNFs (Virtual Network
Functions) and is ideal for SD-WAN.
The PUZZLE-A001 supports eight copper GbE ports for high-speed network applications,
and four 10GbE SFP+ connections. It is equipped with two PCIe x4 slots for upgrading
with expansion cards, such as NIC cards or accelerator cards.
Multiple storage interfaces for fast and stable data transmission are offered through two
SATA 6Gb/s connectors and one M.2 slot that supports SSD module.
1.2 Model Variations
The model variations of the PUZZLE-A001 are listed below.
PUZZLE-A001 CPU Memory SSD
-SO2/R AMD EPYC™ Embedded 3201 N/A N/A
-SO2/16G/R AMD EPYC™ Embedded 3201 16 GB 2 x 256 GB
-SO3/R AMD EPYC™ Embedded 3151 N/A N/A
-SO3/16G/R AMD EPYC™ Embedded 3151 16 GB 2 x 256 GB
Table 1-1: PUZZLE-A001 Model Variations

PUZZLE-A001
Page 3
1.3 Features
The PUZZLE-A001 features are listed below:
Powered by AMD EPYC™ Embedded 3000 series processor
Support four 2666 MHz DDR4 ECC/non-ECC UDIMMs/RDIMMs (UDIMM up
to 64 GB / RDIMM up to 128 GB)
Support two 2.5" SATA SSD/HDD
Support up to eight GbE connections via Broadcom BCM5720 Ethernet
controllers
Support up to four 10GbE SFP+
Upgradable with future expansion cards by two PCIe x4 slots, one M.2 B-key
slot and one PCIe Mini card slot
One RJ-45 RS-232 serial port
Supports two USB 3.1 Gen 1 (5Gb/s) ports
1U chassis for rack mounting
RoHS compliant

PUZZLE-A001
Page 4
1.4 Front Panel
The overview of the front panel is shown in Figure 1-2.
Figure 1-2: PUZZLE-A001 Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED
Off The system is turned off.
Blue The system is turned on.
HDD Status LED
Off No HDD activity
Blinking Blue HDD activity
Alert LED
Off No alert
Red Alert message
1.5 Rear Panel
An overview of the PUZZLE-A001 rear panel is shown in Figure 1-3 below.
Figure 1-3: PUZZLE-A001 Rear Panel

PUZZLE-A001
Page 5
1.6 Technical Specifications
The PUZZLE-A001 technical specifications are listed in Table 1-2.
System
Form Factor 1U
CPU (SoC) AMD EPYC™ Embedded 3000 series processor
SO2: AMD EPYC™ Embedded 3201
SO3: AMD EPYC™ Embedded 3151
Chipset Integrated in CPU
Memory Four 288-pin 2666 MHz DDR4 ECC/non-ECC UDIMM/RDIMM
slots (UDIMM up to 64 GB / RDIMM up to 128 GB)
(16G SKUs are pre-installed with two 8 GB memory modules)
Networking 8 x Copper 1GbE LAN port (by Broadcom BCM5720)
4 x 10GbE SFP+
1 x PCIe slot for IEI networking module
Network Acceleration
and Security
Secure processor for crypto co-processing
Secure Memory Encryption (SME)
Secure Encrypted Virtualization (SEV)
Integrated crypto acceleration supporting the IPsec protocol
Storage 2 x 2.5" SATA 6Gb/s HDD/SSD bay
(16G SKUs are pre-installed with two 256 GB SSD)
USB DOM 1 x USB DOM (internal)
QTS QTS Gateway security
Expansion
PCIe 2 x PCIe x4 slot
PCIe Mini 1 x Full-size/Half-size PCIe Mini slot (PCIe & USB 2.0)
M.2 1 x M.2 B-key 2260/2280 slot (SATA & USB 3.1 Gen 1)

PUZZLE-A001
Page 6
I/O and Indicators
Console 1 x RJ-45 RS-232
USB 2 x USB 3.1 Gen 1 (5 Gb/s) port (external, Type A)
1 x USB 3.1 Gen 1 (5 Gb/s) port* (internal, Type A)
4 x USB 2.0 internal pin-header (8-pin, p=2.54)
*The internal USB 3.1 connector is a dual-port connector, but
only one port (the upper port) is active.
Indicator LCM (with two control buttons)
Power status (blue)
HDD status (green)
Alert LED (programmable, red)
Switch/Button Power switch (rear panel)
Reset button (front panel)
TPM 1 x TPM 2.0 (2x10 pin header)
Antenna Connector 1 x Knockout hole for antenna connector
Power
Power Input 100 V ~ 240 V, 60 Hz ~ 50 Hz
Type/Watt 300 W redundant power
Thermal Solution 1 x Passive heat sink for CPU
4 x Smart fan for system
Environmental and Mechanical
Mounting 1U rack mount
Operating Temperature 0°C~40°C (32°F~104°F)
Storage Temperature -10°C~50°C (14°F~122°F)
Operating Humidity 5%~90%, non-condensing
Safety CE, FCC
Weight 7 kg
Physical Dimensions 430 mm x 426 mm x 44.2 mm (W x D x H)
Operating System Linux Ubuntu 18.04
Table 1-2: Technical Specifications

PUZZLE-A001
Page 7
1.7 Dimensions
The physical dimensions are shown below:
Figure 1-4: Physical Dimensions (millimeters)

PUZZLE-A001
Page 8
Chapter
2
2 Unpacking

PUZZLE-A001
Page 9
2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during installation
may result in
permanent damage to the PUZZLE-A001 and severe injury to the user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-A001. Dry climates are especially susceptible to ESD. It is therefore
critical that whenever the PUZZLE-A001 or any other electrical component is handled, the
following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the PUZZLE-A001, place it on an
anti-static pad. This reduces the possibility of ESD damaging the
PUZZLE-A001.
2.2 Unpacking Precautions
When the PUZZLE-A001 is unpacked, please do the following:
Follow the anti-static precautions outlined in Section 2.1.
Make sure the packing box is facing upwards so the PUZZLE-A001 does not
fall out of the box.
Make sure all the components shown in Section 2.3 are present.

PUZZLE-A001
Page 10
2.3 Packing List
NOTE:
If some of the components listed in the checklist below are missing,
please do not proceed with the installation. Contact the IEI reseller or
vendor you purchased the PUZZLE-A001 from or contact an IEI sales
representative directly. To contact an IEI sales representative, please
send an email to [e-mail].
The PUZZLE-A001 is shipped with the following components:
Quantity Item Image
1 PUZZLE-A001
2 Power cord
2 Rack mounting bracket
6 Mounting bracket screw (M4*6)
1 USB to console cable
(only for SKUs with memory)
1 RS-232 to console cable
(only for SKUs without memory)