IEI Technology PUZZLE-IN003A User manual

PUZZLE-IN003A
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User Manual
MODEL:
PUZZLE-IN003A
Desktop Network Appliance with Intel®Atom®C3000 Series
Processor, DDR4, Six/Eight GbE Ports, Two M.2, PCIe Mini,
Fanless, Rack Mount and RoHS Compliant
Rev. 1.00 – October 19, 2020

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Revision
Date Version Changes
October 19, 2020 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 MODEL VARIATIONS ................................................................................................... 3
1.3 FEATURES................................................................................................................... 3
1.4 FRONT PANEL............................................................................................................. 4
1.5 REAR PANEL............................................................................................................... 5
1.6 DIMENSIONS............................................................................................................... 5
1.7 TECHNICAL SPECIFICATIONS ...................................................................................... 6
2 UNPACKING................................................................................................................. 8
2.1ANTI-STATIC PRECAUTIONS........................................................................................ 9
2.2 UNPACKING PRECAUTIONS......................................................................................... 9
2.3 PACKING LIST........................................................................................................... 10
2.4 OPTIONAL ITEMS.......................................................................................................11
3 INSTALLATION ......................................................................................................... 12
3.1 INSTALLATION PRECAUTIONS................................................................................... 13
3.2 TOP COVER REMOVAL .............................................................................................. 14
3.3 DIMM INSTALLATION.............................................................................................. 14
3.4 M.2 MODULE INSTALLATION.................................................................................... 16
3.5 PCIE MINI CARD INSTALLATION .............................................................................. 17
3.5.1 Half-size PCIe Mini Card Installation............................................................. 18
3.5.2 SIM Card Installation ...................................................................................... 18
3.6 EXTERNAL INTERFACE CONNECTION ....................................................................... 21
3.6.1 LAN Connection - 1GbE.................................................................................. 22
3.6.2 Console Connection......................................................................................... 23
3.6.2.1 Enable Console Port When Booting ......................................................... 23
3.7 MOUNTING THE SYSTEM .......................................................................................... 26
3.8 POWER-ON PROCEDURE........................................................................................... 26
3.9 RESOURCE DOWNLOAD............................................................................................ 28
3.10 SYSTEM CONFIGURATION....................................................................................... 28

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3.10.1 Bypass Configuration in BIOS....................................................................... 29
3.10.2 Jumper Settings.............................................................................................. 30
3.10.2.1 Clear CMOS............................................................................................ 30
3.10.2.2 Flash Descriptor Security Override Jumper............................................ 31
4 BIOS.............................................................................................................................. 33
4.1 INTRODUCTION......................................................................................................... 34
4.1.1 Starting Setup............................................................................................... 34
4.1.2 Using Setup................................................................................................... 34
4.1.3 Getting Help..................................................................................................... 35
4.1.4 Unable to Reboot after Configuration Changes.............................................. 35
4.1.5 BIOS Menu Bar................................................................................................ 35
4.2 MAIN........................................................................................................................ 36
4.3ADVANCED............................................................................................................... 37
4.3.1 Trusted Computing........................................................................................... 38
4.3.2 IT8528 Super IO Configuration....................................................................... 39
4.3.2.1 Serial Port 1 Configuration....................................................................... 39
4.3.3 iWDD H/W Monitor......................................................................................... 40
4.3.4 Serial Port Console Redirection ...................................................................... 41
4.3.4.1 Legacy Console Redirection Settings....................................................... 44
4.3.5 NVMe Configuration........................................................................................ 45
4.4 INTELRCSETUP........................................................................................................ 45
4.4.1 Processor Configuration .................................................................................. 46
4.4.1 North Bridge Chipset Configuration................................................................ 47
4.4.1 South Bridge Chipset Configuration ................................................................ 48
4.4.1.1 SATA Configuration.................................................................................. 48
4.4.1.2 PCIE IP Configuration.............................................................................. 49
4.4.1.3 Network Configuration............................................................................. 50
4.5 SECURITY................................................................................................................. 51
4.6 BOOT........................................................................................................................ 52
4.7 SAVE &EXIT ............................................................................................................ 54
5 INTERFACE CONNECTORS................................................................................... 55
5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 56
5.2 INTERNAL PERIPHERAL CONNECTORS...................................................................... 57

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5.2.1 Battery Connector (BAT1) ............................................................................... 58
5.2.2 CPLD Programmer Connector (J8) ................................................................ 58
5.2.3 Debug Port (DBG_PORT1)............................................................................. 58
5.2.4 Fan Connectors (CPU_FAN1 & SYS_FAN1)................................................... 59
5.2.5 LCM Connectors (CN7)................................................................................... 59
5.2.6 M.2 A-key Slot (M2_CN1)................................................................................ 59
5.2.7 M.2 M-key Slot (M2_M1)................................................................................. 61
5.2.8 M.2 Power Connector (M2_PWR1)................................................................. 62
5.2.9 PCIe Mini Card Slot (MINI_PCIE1)............................................................... 63
5.2.10 Power Button Connector (PWR_BTN1) ........................................................ 64
5.2.11 SATA Connector (SATA1)............................................................................... 64
5.2.12 SATA Power Connector (SATA_PWR1)......................................................... 64
5.2.13 SMBus Connector (JP5) ................................................................................ 64
5.2.14 SPI Flash Connector (J1) .............................................................................. 65
5.2.15 SPI Flash Connector - EC (J7)...................................................................... 65
5.2.16 SVID Connector (JP2)................................................................................... 65
5.2.17 TPM Connector (TPM1)................................................................................ 66
A REGULATORY COMPLIANCE.............................................................................. 67
B SAFETY PRECAUTIONS......................................................................................... 72
B.1 SAFETY PRECAUTIONS............................................................................................. 73
B.1.1 General Safety Precautions............................................................................. 73
B.1.2 Anti-static Precautions .................................................................................... 73
B.1.3 Product Disposal............................................................................................. 74
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ........................................................ 75
B.2.1 Maintenance and Cleaning.............................................................................. 75
B.2.2 Cleaning Tools................................................................................................. 75
C HAZARDOUS MATERIALS DISCLOSURE......................................................... 77
C.1 ROHS II DIRECTIVE (2015/863/EU) ....................................................................... 78
C.2 CHINA ROHS........................................................................................................... 79

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List of Figures
Figure 1-1: PUZZLE-IN003A Series...............................................................................................2
Figure 1-2: Front Panel ..................................................................................................................4
Figure 1-3: Rear Panel....................................................................................................................5
Figure 1-4: Physical Dimensions (millimeters)............................................................................5
Figure 3-1: Top Cover Removal ..................................................................................................14
Figure 3-2: DIMM Slot Locations.................................................................................................15
Figure 3-3: PCIe Mini Slot Location............................................................................................17
Figure 3-4: SIM Card Slot Location.............................................................................................19
Figure 3-5: Unlock SIM Card Slot Cover ....................................................................................19
Figure 3-6: SIM Card Installation.................................................................................................20
Figure 3-7: Lock SIM Card Slot Cover........................................................................................20
Figure 3-8: RJ-45 1GbE Connector.............................................................................................22
Figure 3-9: Rack Mounting Bracket Installation........................................................................26
Figure 3-10: Power-on..................................................................................................................27
Figure 3-11: IEI Resource Download Center..............................................................................28
Figure 3-12: Clear CMOS Button Location.................................................................................31
Figure 3-13: Flash Descriptor Security Override Jumper Location ........................................31

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List of Tables
Table 1-1: PUZZLE-IN003A Model Variations ..............................................................................3
Table 1-2: Technical Specifications..............................................................................................7
Table 3-1: 1GbE Port Pinouts......................................................................................................22
Table 3-2: RJ-45 1GbE Connector LEDs ....................................................................................22
Table 3-3: RJ-45 Serial Port Pinouts...........................................................................................23
Table 3-4: Flash Descriptor Security Override Jumper Settings.............................................31
Table 4-1: BIOS Navigation Keys................................................................................................35
Table 5-1: Battery Connector (BAT1) Pinouts...........................................................................58
Table 5-2: CPLD Programmer Connector (J8) Pinouts.............................................................58
Table 5-3: Debug Port (DBG_PORT1) Pinouts...........................................................................58
Table 5-4: Fan Connectors (CPU_FAN1 & SYS_FAN1) Pinouts..............................................59
Table 5-5: LCM Connectors (CN7) Pinouts................................................................................59
Table 5-6: M.2 A-key Slot (M2_CN1) Pinouts.............................................................................60
Table 5-7: M.2 M-key Slot (M2_M1) Pinouts...............................................................................62
Table 5-8: M.2 Power Connector (M2_PWR1) Pinouts..............................................................62
Table 5-9: PCIe Mini Card Slot (MINI_PCIE1) Pinouts...............................................................63
Table 5-10: Power Button Connector (PWR_BTN1) Pinouts....................................................64
Table 5-11: SATA 6Gb/s Connector (SATA1) Pinouts ..............................................................64
Table 5-12: SATA Power Connector (SATA_PWR1) Pinouts...................................................64
Table 5-13: SMBus Connector (JP5) Pinouts ............................................................................64
Table 5-14: SPI Flash Connector (J1) Pinouts...........................................................................65
Table 5-15: SPI Flash Connector (J7) Pinouts...........................................................................65
Table 5-16: SVID Connector (JP2) Pinouts ................................................................................65
PUZZLE-IN003A

PUZZLE-IN003A
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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: PUZZLE-IN003A Series
The PUZZLE-IN003A is a compact desktop network appliance series powered by Intel®
Atom®C3558/C3336 processor. It is optimized to host VNFs (Virtual Network Functions)
and is ideal for SD-WAN.
The PUZZLE-IN003A supports six/eight copper GbE ports for high-speed network
applications. WWAN capability provided by the on-board PCIe Mini slot and the SIM card
slot ensures smooth network connectivity.
It is also equipped with one M.2 M-key (2260/2280) slot to support PCIe SSD and one
SATA 6Gb/s connector to support SATADOM, providing a variety of storage interfaces for
users to choose.

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1.2 Model Variations
The model variations of the PUZZLE-IN003A are listed below.
CPU LAN Port DIMM
PUZZLE-IN003A-C1 Intel®Atom®C3558
(up to 2.20 GHz, 8M cache)
8 x GbE
2 bypass
2 x DDR4 slot
PUZZLE-IN003A-C1/8G Intel®Atom®C3558
(up to 2.20 GHz, 8M cache)
8 x GbE
2 bypass
2 x DDR4 slot
8GB pre-installed
PUZZLE-IN003A-C3 Intel®Atom®C3336
(1.50 GHz, 4M cache)
6 x GbE
1 bypass
1 x DDR4 slot
PUZZLE-IN003A-C3/8G Intel®Atom®C3336
(1.50 GHz, 4M cache)
6 x GbE
1 bypass
1 x DDR4 slot
8GB pre-installed
Table 1-1: PUZZLE-IN003A Model Variations
1.3 Features
The PUZZLE-IN003A features are listed below:
Powered by Intel®Atom®C3000 seriesprocessor
Support up to two 2133 MHz DDR4 ECC/non-ECC UDIMM/RDIMM (UDIMM
up to 64 GB / RDIMM up to 128 GB)
Supports up to eight GbE connections via Intel®I211-AT Ethernet controllers
and Marvell 88E1543 PHY
Upgradable with future expansion cards by one M.2 M-key slot, one M.2
A-key slot and one PCIe Mini card slot
One RJ-45 console port
Supports one USB 3.2 Gen 1 (5Gb/s) port and one USB 2.0 port
Supports SATADOM
RoHS compliant

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1.4 Front Panel
The overview of the front panel is shown in Figure 1-2.
Figure 1-2: Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED Off The system is turned off.
Blue The system is turned on.
SSD Status LED Off No SSD activity
Blinking Green SSD activity
Alert LED Off No alert
Red Alert message

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1.5 Rear Panel
An overview of the PUZZLE-IN003A rear panel is shown in Figure 1-3 below.
Figure 1-3: Rear Panel
1.6 Dimensions
The physical dimensions are shown below:
Figure 1-4: Physical Dimensions (millimeters)

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1.7 Technical Specifications
The PUZZLE-IN003A technical specifications are listed in Table 1-2.
PUZZLE-IN003A-C1 PUZZLE-IN003A-C3
CPU (SoC) Intel®Atom®C3558
(up to 2.20 GHz, 8M cache)
Intel®Atom®C3336
(1.50 GHz, 4M cache)
Chipset Integrated in CPU
Memory 288-pin 2133 MHz DDR4 ECC/non-ECC UDIMM/RDIMM slot(s)
(UDIMM up to 64 GB / RDIMM up to 128 GB)
2 x DDR4 DIMM slots 1 x DDR4 DIMM slot
Networking 4 x GbE LAN port
(by Intel®I211-AT)
4 x GbE LAN port
(by Marvell 88E1543)
4 x GbE LAN port
(by Intel®I211-AT)
2 x GbE LAN port
(by Marvell 88E1543)
2 bypass segments 1 bypass segment
Network Acceleration
and Security
• Intel®AES New Instructions
• Intel®Software Guard
Extensions (Intel® SGX)
• Intel® Virtualization Technology
for Directed I/O (VT-d)
• Intel® QuickAssist Technology
(Intel® QAT)
• Intel® Virtualization Technology
for Directed I/O (VT-d)
• Intel® Virtualization Technology
(VT-x)
• Intel® QuickAssist Technology
(Intel® QAT)
Storage 1 x SATA 6Gb/s connector (with one 5 V SATA power connector) for
SATADOM
1 x M.2 2260/2280 M-key slot (supports PCIe 3.0 x4 nVME)
eMMC 32 GB eMMC
Expansions
PCIe Mini 1 x Full-size/Half-size PCIe Mini slot (USB 2.0, PCIe 3.0 x1) with SIM
card slot
M.2 1 x M.2 2230 A-key slot (USB 2.0, PCIe 3.0 x1)

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I/O and Indicators
Console 1 x RJ-45
USB 1 x USB 3.2 Gen 1 (5 Gb/s) port (external, Type A)
1 x USB 2.0 port (external, Type A)
Indicator Power status (blue)
SSD status (green)
Alert LED (programmable, red)
Switch/Button Power switch
Reset button
TPM 1 x TPM 2.0 (2x10 pin header)
Antenna Connector 2 x Knockout hole for Wi-Fi/WWAN antenna connector
Power
Power Input 1 x DC-in jack
Type/Watt 12 V DC-in, 60 W
Thermal Solution CPU Passive heat sink for CPU
System Fanless system
Environmental and Mechanical
Mounting Desktop, rack mount
Operating Temperature 0°C~40°C (32°F~104°F)
Storage Temperature -20°C~75°C (-4°F~167°F)
Operating Humidity 5%~90%, non-condensing
Safety CE, FCC
Weight 2 kg
Physical Dimensions 225.0 mm x 206.0 mm x 44.2 mm (W x D x H)
Operating System Linux Ubuntu 18.04.04
CentOS 7 / Red Hat / Fedora EPEL
Microsoft Windows 10
Table 1-2: Technical Specifications

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Chapter
2
2 Unpacking

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2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during installation
may result in
permanent damage to the PUZZLE-IN003A and severe injury to the
user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-IN003A. Dry climates are especially susceptible to ESD. It is
therefore critical that whenever the PUZZLE-IN003A or any other electrical component is
handled, the following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the PUZZLE-IN003A, place it on
an anti-static pad. This reduces the possibility of ESD damaging the
PUZZLE-IN003A.
2.2 Unpacking Precautions
When the PUZZLE-IN003A is unpacked, please do the following:
Follow the anti-static precautions outlined in Section 2.1.
Make sure the packing box is facing upwards so the PUZZLE-IN003A does
not fall out of the box.
Make sure all the components shown in Section 2.3 are present.

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2.3 Packing List
NOTE:
If some of the components listed in the checklist below are missing,
please do not proceed with the installation. Contact the IEI reseller or
vendor you purchased the PUZZLE-IN003A from or contact an IEI
sales representative directly. To contact an IEI sales representative,
please send an email to [e-mail].
The PUZZLE-IN003A is shipped with the following components:
Quantity Item Image
1 PUZZLE-IN003A
1 Power cord
1 Power adapter
1 USB to console cable
(only for SKUs with memory)
1 RS-232 to console cable
(only for SKUs without memory)