IEI Technology PUZZLE-IN004 Series User manual

PUZZLE-IN004
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User Manual
MODEL:
PUZZLE-IN004
1U Network Appliance with Intel® Xeon® D-2100
Series Processor, Eight DDR4, Eight GbE Ports,
Four 10GbE SFP+, One PCIe x8 Slot, Two M.2, PCIe Mini,
Redundant PSU, Rack Mount, and RoHS Compliant
Rev. 1.00 – June 9, 2020

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Revision
Date Version Changes
June 9, 2020 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 FEATURES................................................................................................................... 2
1.3 MODEL VARIATIONS ................................................................................................... 3
1.4 FRONT PANEL ............................................................................................................. 4
1.5 REAR PANEL............................................................................................................... 4
1.6 TECHNICAL SPECIFICATIONS ...................................................................................... 5
1.7 DIMENSIONS............................................................................................................... 7
2 UNPACKING ................................................................................................................. 8
2.1 ANTI-S TAT I C PRECAUTIONS ........................................................................................ 9
2.2 UNPACKING PRECAUTIONS......................................................................................... 9
2.3 PACKING LIST........................................................................................................... 10
2.4 OPTIONAL ITEMS .......................................................................................................11
3 INSTALLATION ......................................................................................................... 12
3.1 INSTALLATION PRECAUTIONS ................................................................................... 13
3.2 TOP COVER RE M O VA L .............................................................................................. 13
3.3 DIMM INSTALLATION .............................................................................................. 14
3.4 PCIE EXPANSION CARD INSTALLATION .................................................................... 15
3.5 IEI NETWORKING MODULE INSTALLATION .............................................................. 20
3.5.1 Bypass Configuration in BIOS......................................................................... 21
3.6 M.2 MODULE INSTALLATION.................................................................................... 22
3.7 PCIE MINI CARD INSTALLATION .............................................................................. 23
3.7.1 Half-size PCIe Mini Card Installation............................................................. 24
3.8 EXTERNAL INTERFACE CONNECTION ....................................................................... 25
3.8.1 LAN Connection - 1GbE .................................................................................. 26
3.8.2 LAN Connection - 10GbE SFP+...................................................................... 27
3.8.3 Console Connection ......................................................................................... 28
3.8.3.1 Enable Console Port When Booting ......................................................... 28
3.9 RACK MOUNT .......................................................................................................... 31

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3.10 POWER-ON PROCEDURE......................................................................................... 32
3.11 RESOURCE DOWNLOAD.......................................................................................... 33
3.12 MAINTENANCE....................................................................................................... 34
3.12.1 Power Supply Unit Replacement ................................................................... 35
3.12.2 SSD Replacement ........................................................................................... 36
3.12.3 Jumper Settings.............................................................................................. 38
3.12.3.1 AT/ATX Power Mode Setting ................................................................. 38
3.12.3.2 Clear CMOS............................................................................................ 39
3.12.4 Flash Descriptor Security Override Jumper.................................................. 40
4 BIOS .............................................................................................................................. 41
4.1 INTRODUCTION......................................................................................................... 42
4.1.1 Starting Setup ............................................................................................... 42
4.1.2 Using Setup................................................................................................... 42
4.1.3 Getting Help..................................................................................................... 43
4.1.4 Unable to Reboot after Configuration Changes .............................................. 43
4.1.5 BIOS Menu Bar................................................................................................ 43
4.2 MAIN........................................................................................................................ 44
4.3 ADVANCED ............................................................................................................... 45
4.3.1 Trusted Computing........................................................................................... 46
4.3.2 iWDD H/W Monitor......................................................................................... 47
4.3.2.1 Smart Fan Mode Configuration ................................................................ 48
4.3.3 IT8528 Super IO Configuration ....................................................................... 50
4.3.3.1 Serial Port 1 Configuration ....................................................................... 51
4.3.4 Serial Port Console Redirection ...................................................................... 51
4.3.4.1 Legacy Console Redirection Settings ....................................................... 54
4.3.5 NVMe Configuration........................................................................................ 55
4.3.6 Network Configuration (Bypass Setting) ......................................................... 56
4.4 PLATFORM CONFIGURATION..................................................................................... 57
4.4.1 PCH sSATA Configuration............................................................................... 57
4.5 SOCKET CONFIGURATION ......................................................................................... 59
4.5.1 Processor Configuration .................................................................................. 60
4.5.2 Memory Topology ............................................................................................ 61
4.6 SECURITY ................................................................................................................. 62
4.7 BOOT........................................................................................................................ 63

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4.8 SAV E &EXIT ............................................................................................................ 65
5 INTERFACE CONNECTORS ................................................................................... 66
5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 67
5.2 INTERNAL PERIPHERAL CONNECTORS ...................................................................... 68
5.2.1 ATX 12V Power Connector (CPU12V1).......................................................... 69
5.2.2 ATX Power Connector (ATX1)......................................................................... 69
5.2.3 ATX Power SMBus Connector (J_ATX1)......................................................... 70
5.2.4 Debug Port (DBG_PORT1)............................................................................. 70
5.2.5 Chassis Intrusion Connector (CHASSIS1)....................................................... 70
5.2.6 CPLD Programmer Connector (J_CPLD1) .................................................... 71
5.2.7 DIO Connector (DIO1).................................................................................... 71
5.2.8 EC Debug Connector (EC_DBG1).................................................................. 71
5.2.9 Fan Connectors (CPU_FAN1/2/3 & SYS_FAN1) ............................................ 72
5.2.10 Front Panel Connector (F_PANEL1)............................................................. 72
5.2.11 LCM Connector (J_LCM1) ............................................................................ 72
5.2.12 PCIe Mini Card Slot (MINI-PCIE1) .............................................................. 73
5.2.13 Power Button Connector (PWR_BTN1) ........................................................ 74
5.2.14 SATA Connector (SATA1)............................................................................... 74
5.2.15 SPI Flash Connector (J_SPI1)....................................................................... 75
5.2.16 SPI Flash Connector - EC (J_EC1)............................................................... 75
5.2.17 USB DOM Connector (USB_DOM1) ............................................................ 75
5.2.18 IEI Networking Module Slot .......................................................................... 75
A REGULATORY COMPLIANCE .............................................................................. 78
B SAFETY PRECAUTIONS ......................................................................................... 83
B.1 SAFETY PRECAUTIONS............................................................................................. 84
B.1.1 General Safety Precautions ............................................................................. 84
B.1.2 Anti-static Precautions .................................................................................... 84
B.1.3 Product Disposal ............................................................................................. 85
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ........................................................ 86
B.2.1 Maintenance and Cleaning.............................................................................. 86
B.2.2 Cleaning Tools ................................................................................................. 86
C ERROR BEEP CODE ................................................................................................ 88

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C.1 PEI BEEP CODES ..................................................................................................... 89
C.2 DXE BEEP CODES ................................................................................................... 89
D HAZARDOUS MATERIALS DISCLOSURE ......................................................... 90
D.1 ROHS II DIRECTIVE (2015/863/EU) ....................................................................... 91
D.2 CHINA ROHS........................................................................................................... 92

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List of Figures
Figure 1-1: PUZZLE-IN004 Series..................................................................................................2
Figure 1-2: PUZZLE-IN004 Front Panel.........................................................................................4
Figure 1-3: PUZZLE-IN004 Rear Panel..........................................................................................4
Figure 1-4: Physical Dimensions (millimeters)............................................................................7
Figure 3-1: Top Cover Removal ..................................................................................................14
Figure 3-2: DIMM Slot Locations.................................................................................................15
Figure 3-3: Expansion Slot Module Retention Screws .............................................................16
Figure 3-4: Disconnect the Expansion Slot Module..................................................................17
Figure 3-5: Blank Bracket Screws...............................................................................................17
Figure 3-6: PCIe Expansion Card Installation............................................................................18
Figure 3-7: Expansion Slot Module Installation ........................................................................19
Figure 3-8: Networking Module Slot Cover Screws ..................................................................20
Figure 3-9: Networking Module Installation...............................................................................20
Figure 3-10: Internal Cover Retention Screws...........................................................................22
Figure 3-11: PCIe Mini Slot Location ..........................................................................................24
Figure 3-12: RJ-45 1GbE Connector...........................................................................................26
Figure 3-13: 10GbE SFP+ Connector..........................................................................................27
Figure 3-14: Rack Mount Bracket Installation ...........................................................................31
Figure 3-15: IEI Resource Download Center..............................................................................33
Figure 3-16: SSD Bracket Retention Screws .............................................................................36
Figure 3-17: Remove SSD from the Bracket ..............................................................................37
Figure 3-18: SSD Installation.......................................................................................................37
Figure 3-19: AT/ATX Power Mode Switch Location ..................................................................38
Figure 3-20: Clear CMOS Jumper Location ...............................................................................39
Figure 3-21: Flash Descriptor Security Override Jumper Location ........................................40

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List of Tables
Table 1-1: PUZZLE-IN004 Model Variations .................................................................................3
Table 1-2: Technical Specifications..............................................................................................6
Table 3-1: 1GbE Port Pinouts......................................................................................................26
Table 3-2: RJ-45 1GbE Connector LEDs ....................................................................................26
Table 3-3: 10GbE Port Pinouts....................................................................................................27
Table 3-4: RJ-45 Serial Port Pinouts...........................................................................................28
Table 3-5: Clear BIOS Jumper Settings......................................................................................39
Table 3-6: Flash Descriptor Security Override Jumper Settings.............................................40
Table 4-1: BIOS Navigation Keys ................................................................................................43
Table 5-1: ATX 12V Power Connector (CPU12V1) Pinouts ......................................................69
Table 5-2: ATX Power Connector (ATX1) Pinouts.....................................................................69
Table 5-3: ATX Power SMBus Connector (J_ATX1) Pinouts ...................................................70
Table 5-4: Debug Port (DBG_PORT1) Pinouts...........................................................................70
Table 5-5: Chassis Intrusion Connector (CHASSIS1) Pinouts.................................................70
Table 5-6: CPLD Programmer Connector (J_CPLD1) Pinouts.................................................71
Table 5-7: DIO Connector (DIO1) Pinouts ..................................................................................71
Table 5-8: EC Debug Connector (EC_DBG1) Pinouts...............................................................71
Table 5-9: Fan Connectors (CPU_FAN1/2/3 & SYS_FAN1) Pinouts ........................................72
Table 5-10: Front Panel Connectors (F_PANEL1) Pinouts.......................................................72
Table 5-11: LCM Connector (J_LCM1) Pinouts .........................................................................72
Table 5-12: PCIe Mini Card Slot (MINI-PCIE1) Pinouts..............................................................73
Table 5-13: Power Button Connector (PWR_BTN1) Pinouts....................................................74
Table 5-14: SATA 6Gb/s Connector (SATA1) Pinouts ..............................................................74
Table 5-15: SPI Flash Connector (J_SPI1) Pinouts ...................................................................75
Table 5-16: SPI Flash Connector (J_EC1) Pinouts....................................................................75
Table 5-17: USB DOM Connector (USB_DOM1) Pinouts..........................................................75
Table 5-18: IEI Networking Module Slot Pinouts .......................................................................77
Table 5-19: PCIe Link Configuration...........................................................................................77
PUZZLE-IN004

PUZZLE-IN004
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Chapter
1
1 Introduction

PUZZLE-IN004
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1.1 Overview
Figure 1-1: PUZZLE-IN004 Series
The PUZZLE-IN004 is a 1 U network appliance series powered by Intel®Xeon®D-2100
series processor. It is optimized to host VNFs (Virtual Network Functions) and is ideal for
SD-WAN.
The PUZZLE-IN004 supports eight copper GbE ports and four 10GbE SFP+ connections
for high-speed network applications. It is equipped with one PCIe x8 slot for upgrading
with expansion cards, such as NIC cards or accelerator cards.
Multiple storage interfaces for fast and stable data transmission are offered through two
SATA 6Gb/s connectors.
1.2 Features
The PUZZLE-IN004 features are listed below:
Powered by Intel®Xeon®D-2100 series processor with optional Intel®
QuickAssist (QAT)
Support eight 2666 MHz DDR4 ECC/non-ECC RDIMMs/LRDIMMs (RDIMM
up to 256GB / LRDIMM up to 512 GB)
Support two 2.5" SATA SSD/HDD
Support up to eight GbE connections via Intel®I211-AT Ethernet controllers
Support up to four 10GbE SFP+
Upgradable with future expansion cards by one PCIe x8 slot, two M.2 M-key
slots and one PCIe Mini card slot
One RJ-45 RS-232 serial port

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Supports one USB 3.2 Gen 1 (5Gb/s) port and one USB 2.0 port
1U chassis for rack mounting
RoHS compliant
1.3 Model Variations
The model variations of the PUZZLE-IN004 are listed below.
PUZZLE-IN004 CPU DDR4 Memory SSD
-XD1/R Intel®Xeon®D-2145NT N/A N/A
-XD1/32G/R Intel®Xeon®D-2145NT 32 GB (4 x 8 GB) 2 x 240 GB
-XD2/R Intel®Xeon®D-2146NT N/A N/A
-XD2/32G/R Intel®Xeon®D-2146NT 32 GB (4 x 8 GB) 2 x 240 GB
-XD3/R Intel®Xeon®D-2166NT N/A N/A
-XD3/32G/R Intel®Xeon®D-2166NT 32 GB (4 x 8 GB) 2 x 240 GB
-XD4/R Intel®Xeon®D-2177NT N/A N/A
-XD4/64G/R Intel®Xeon®D-2177NT 64 GB (4 x 16 GB) 2 x 480 GB
-XD5/R* Intel®Xeon®D-2187NT N/A N/A
-XD5/64G/R* Intel®Xeon®D-2187NT 64 GB (4 x 16 GB) 2 x 480 GB
*By order production, MOQ 50
Table 1-1: PUZZLE-IN004 Model Variations

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1.4 Front Panel
The overview of the front panel is shown in Figure 1-2.
Figure 1-2: PUZZLE-IN004 Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED
Off The system is turned off.
Blue The system is turned on.
HDD Status LED
Off No HDD activity
Blinking Green HDD activity
Alert LED
Off No alert
Red Alert message
1.5 Rear Panel
An overview of the PUZZLE-IN004 rear panel is shown in Figure 1-3 below.
Figure 1-3: PUZZLE-IN004 Rear Panel

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1.6 Technical Specifications
The PUZZLE-IN004 technical specifications are listed in Table 1-2.
System
Form Factor 1U
CPU (SoC) Intel®Xeon®D-2100 series processor
XD1: Intel®Xeon®D-2145NT
XD2: Intel®Xeon®D-2146NT
XD3: Intel®Xeon®D-2166NT
XD4: Intel®Xeon®D-2177NT
XD5: Intel®Xeon®D-2187NT (By order production, MOQ 50)
Chipset Integrated in CPU
Memory Eight 288-pin 2666 MHz DDR4 ECC/non-ECC RDIMM/
LRDIMM slots (RDIMM up to 256 GB / LRDIMM up to 512 GB)
32G SKU: pre-installed with 32 GB (four 8 GB)
64G SKU: pre-installed with 64 GB (four 16 GB)
Networking 8 x Copper 1GbE LAN port (by Intel®I211-AT)
4 x 10GbE SFP+
1 x PCIe slot for IEI networking module
Network Acceleration
and Security
•Intel®AES New Instructions
•Intel®Software Guard Extensions (Intel® SGX)
•Intel®Memory Protection Extensions (Intel® MPX)
•Intel®Trusted Execution Technology
Storage 2 x 2.5" SATA 6Gb/s HDD/SSD bay
32G SKU: pre-installed with two 240 GB SSD
64G SKU: pre-installed with two 480 GB SSD
USB DOM 1 x USB DOM (internal pin header)
Expansion
PCIe 1 x PCIe 3.0 x8 slot (FH/HL)
PCIe Mini 1 x Full-size/Half-size PCIe Mini slot (PCIe / USB 2.0) with SIM
card slot

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M.2 2 x M.2 2280 M-key slots (PCIe x4)
I/O and Indicators
Console 1 x RJ-45 RS-232
USB 1 x USB 3.2 Gen 1 (5 Gb/s) port (external, Type A)
1 x USB 2.0 port (external, Type A)
Digital I/O 4-bit input, 4-bit output (internal 10-pin header)
Indicator LCM (with two control buttons)
Power status (blue)
HDD status (green)
Alert LED (programmable, red)
Switch/Button Power switch (rear panel)
Reset button (front panel)
TPM TPM 2.0
Antenna Connector 1 x Knockout hole for antenna connector
Power
Power Input 100 V ~ 240 V, 60 Hz ~ 50 Hz
Type/Watt 300 W redundant power
Thermal Solution 1 x Passive heat sink for CPU
3 x Smart fan for system
Environmental and Mechanical
Mounting 1U rack mount
Operating Temperature 0°C~40°C (32°F~104°F)
Storage Temperature -20°C~75°C (-4°F~167°F)
Operating Humidity 5%~90%, non-condensing
Safety CE, FCC
Weight 7 kg
Physical Dimensions 430 mm x 426 mm x 44.2 mm (W x D x H)
Operating System Linux 18.04 (CentOS, Red Hat, Ubuntu, etc.)
Table 1-2: Technical Specifications

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1.7 Dimensions
The physical dimensions are shown below:
Figure 1-4: Physical Dimensions (millimeters)

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Chapter
2
2 Unpacking

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2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during installation
may result in
permanent damage to the PUZZLE-IN004
and severe injury to the
user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-IN004. Dry climates are especially susceptible to ESD. It is
therefore critical that whenever the PUZZLE-IN004 or any other electrical component is
handled, the following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the PUZZLE-IN004, place it on an
anti-static pad. This reduces the possibility of ESD damaging the
PUZZLE-IN004.
2.2 Unpacking Precautions
When the PUZZLE-IN004 is unpacked, please do the following:
Follow the anti-static precautions outlined in Section 2.1.
Make sure the packing box is facing upwards so the PUZZLE-IN004 does not
fall out of the box.
Make sure all the components shown in Section 2.3 are present.

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2.3 Packing List
NOTE:
If some of the components listed in the checklist below are missing,
please do not proceed with the installation. Contact the IEI reseller or
vendor you purchased the PUZZLE-IN004 from or contact an IEI sales
representative directly. To contact an IEI sales representative, please
send an email to [e-mail].
The PUZZLE-IN004 is shipped with the following components:
Quantity Item Image
1 PUZZLE-IN004
2 Power cord
2 Rack mount brackets
(Note: The brackets must be used with
sliding rails.)
6 Mounting bracket screw (M4*6)
1 USB to console cable
(only for SKUs with memory)
1 RS-232 to console cable
(only for SKUs without memory)