iGenix IG9851 User manual
Please read these instructions carefully before use and retain for future reference
Before switching on your appliance,
always check for any damage which may have been caused in transit
IG9851
Batch code:
50 Litre Dehumidier White
USER MANUAL
2
CONTENTS
Important Safety Instructions...............................................3-5
Intended Use................................................................................5
Specication .................................................................................6
Appliance Overview...................................................................7
Control Panel...............................................................................8
Operating Instructions...............................................................9
Functions.............................................................................. 10-11
Water Extraction ..................................................................... 12
Cleaning and Maintenance ............................................... 13-14
Trouble Shooting Guide.......................................................... 15
Error Codes .............................................................................. 16
Fuse Replacement.................................................................... 17
Disposal Information............................................................... 17
Terms and Conditions and Warranty Information...... 18-19
3
IMPORTANT SAFETY INSTRUCTIONS
Read and follow all of the instructions even if you feel you are familiar
with the product, and nd a place to keep this manual handy for future
reference.
Important: This appliance is intended for use in a domestic environment
only.Any other use is not recommended by the manufacturer and may
cause re, electrical shocks or other injury to user or property. When
using electrical appliances, basic safety precautions should always be
followed:
• Do not operate the unit with a damaged cord or plug, after it
malfunctions or has been dropped or damaged in any way.All electrical
repairs must be carried out by a qualied electrician. Inadequate
repairs may result in a major source of danger for the user and
invalidate the warranty.
• This unit should always be kept in an upright position to avoid any
damage. Locate the unit on a dry, at and stable surface.
• When storing or transporting the unit, always keep in an upright
position, otherwise irreparable damage may be caused to the
compressor; if in doubt we suggest waiting at least 24 hours before
starting the unit.
• Check the voltage of the appliance matches the household voltage,
which is located on the rating label.
• Operate this unit in an ambient temperature between 5°C and 35°C.
Below 5°C, the coils in the unit can become covered in frost, which
may reduce performance.
• Ensure that the air inlets and outlets are not blocked or covered.
• Avoid touching any moving parts of the unit.
• Never remove the water tank whilst the appliance is operating.
• Never insert ngers, pencils or any other objects through the guards.
• Do not place the unit too close to curtains or other objects – min
40cm.
• Never place anything on top of the unit and do not cover with any
kind of material whilst in use.
• This product is intended for domestic use ONLY and not for
commercial, industrial or outdoor use.
4
• Do not use the unit for any other purposes than its intended use.
• To protect against electrical shocks, do not immerse unit, plug or cord
in water, or spray with liquids.
• Never unplug the power cord without switching the unit off rst by
pressing the Stand-By button, as this could damage the unit.
• Avoid restarting the unit unless 5 minutes have passed since being
turned off.This prevents damage to the compressor.
• Always unplug the unit when not in use, before cleaning or before
moving location.
• To disconnect from the power supply, grip the plug and pull from the
power socket. Never pull by the cord.
• Always empty the water tank before storing the unit away.
• This appliance can be used by children aged from 8 years and above if
they have been given supervision or instruction concerning the use of
the appliance in a safe way and understand the hazards involved.
• Cleaning and user maintenance shall not be made by children.
• Keep the appliance and its cord out of reach of children aged less than
8 years.
• Children shall not play with the appliance.
• This appliance can be used by persons with reduced physical, sensory
or mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved.
• Do not run power cord under carpeting, or cover with rugs or
runners.Arrange the cord away from areas where it may be tripped
over.
• Never operate or store the unit in direct sunlight.
• To repair the unit, take it to a qualied service engineer. Repairs
carried out by unqualied people may cause damage to the unit or
injury to persons or property and void the warranty.
• Where possible, avoid the use of an extension cable as they may
overheat and cause a risk of re. Only use an extension cord after
ensuring it is in perfect condition.
• Do not use the unit without the air lter.
• Do not place the unit next to tumble dryers or heat sources (e.g.
electrical res, replaces etc).
5
• This dehumidier must not be used in spaces:
- Where there is a high concentration of gases, solvent or any other
volatile organic compounds,
- In very dusty environments; in any domestic, commercial or
industrial environment where air composition is ammable.
Air always contains a certain amount of water in the form of water vapour.
This is known as humidity. The capacity of the air to hold water vapour
increases with the temperature.This is why in our homes, as soon as the
temperature decreases, the vapour contained in the air condenses leaving
moisture on the colder surfaces in the room such as the windows and the
walls etc.
The purpose of the dehumidier is to remove the excess moisture
from the air to control the condensation in the home.The optimum
environmental conditions for the home are between 40% and 60%
Relative Humidity (RH).
Below these levels the air can feel too dry and may cause skin complaints
and create static.
If temperatures in the home are below 10°C for prolonged periods, low
level heating will be necessary to allow the condensation to evaporate
into the air before dehumidication can take place. The air will however be
slightly warmed by the dehumidier as the dry air leaving the dehumidier
is between 1°C to 4°C higher than the ambient room temperature.
This dehumidier can be used to help prevent moisture damage anywhere
books or valuables are stored, or in a basement or similar environment.
INTENDED USE - Purpose of a Dehumidier
6
SPECIFICATION
Dehumidifying Capacity 50 L/Day (30°C RH80%)
Voltage 220 – 240V
Frequency 50Hz
Rated Input Power 775W
Rated Input Current 3.6A
Water Tank Capacity 6L
Operating Temperature 5°C – 35°C
Humidity Setting Range 35% - 85%
Filter Type Washable Dust Filter
Air Volume 345m3/h – 320m3/h
Refrigerant R410A / 290g
Noise Level 51dB(A) – 52dB(A)
Net Weight 19.8Kg
Product Dimensions (mm) (H)616 x (W)392 x (D)282
Brand Igenix
Product Code IG9851
Product Description Hermetically Sealed Equipment
Contains Flourinated Greenhouse Gases R410A
F Gas Mass (kg) 0.29
Equivalent Tonne of Carbon Dioxide (ET CO2) 0.61
Global Warming Potential (GWP) 2088
7
APPLIANCE OVERVIEW
Control Panel
Water Tank
Water Level Window
Handle (both sides)
Continuous Drain Outlet
Casters
Power Cord and Plug
Power Cord Bracket
Air Outlet Grille
Air Filter
Accessories (located in the water tank)
Power Cord Bracket Female Threaded
Drainage Hose Adapter Continuous Drainage Hose
8
Control Panel
Frost Protection
Lights up to indicate that the
Frost Protection Function is
working.
88
FROST PROTECTION FULL ON
OFF
AUTO FILTER MANUAL TURBO TIMER STAND-BY
HUMIDITY/HOUR
Tank Full
Lights up to indicate that
the water tank needs to be
emptied.
On/Off
Lights up to indicate that the
Timer function is set to either
auto turn on or auto turn off.
LED Display
Shows the set humidity level
or auto start/stop time whilst
selecting, then shows the
actual room humidity level.
Stand-By
Press this button to switch
between standby mode and
‘On.’
Auto
Press to select
Automatic Mode
Manual
Press to select
Manual Mode
Humidity/Hour
Press either the left (negative)
or right (positive) button to
select the desired humidity
level, or to select the desired
number of hours when using
the Timer function.
Filter
Lights up to
indicate that the
lter needs to be
cleaned.
Turbo
Press to switch
between normal
and turbo fan
speeds
Timer
Press to select
Timer function
9
OPERATING INSTRUCTIONS
Appliance Location
Where to position your dehumidier?
For best results; position the dehumidier somewhere central like a landing or
a hallway.As long as the internal doors are open, the excess moisture from all
the rooms in the house will migrate naturally towards the dehumidier and be
processed.
Note: A dehumidier operating in a basement will have little or no effect
in drying an adjacent enclosed storage area, such as a closet, unless there is
adequate circulation of air in and out of the area.
Note: For the rst use of the appliance, it is recommended to run the
dehumidier continuously for a full 24 hours.
• Plug the appliance into a suitable wall socket – the appliance will beep once
and will remain in standby mode.
• Press the Stand-By button to switch on the appliance.
Note: Make sure that the water tank is in the correct position. If the Tank Full
indicator illuminates, remove the tank and replace it in the correct position.
• The LED display will automatically display the Relative Humidity of the room;
you can now select the desired function:
• Place the unit in an upright position on a
dry, stable and at surface.
• The dehumidication will be most
efcient when the unit is operated in an
enclosed area, with external doors and
windows closed.
Note: If you experience interference
from other household appliances, such as a
television or radio, move the dehumidier at
least 70cm away.
• Allow at least 20cm of air space on
all sides of the unit to ensure good
circulation, and at least 40cm of space
next to the air outlet
40cm or more
20cm or
more
40cm or
more
20cm or
more
20cm or more
10
Functions
AUTO: Use this mode for automatic dehumidication. In this mode, the desired
humidity cannot be adjusted, however the fan speed can be changed at any time
by pressing the Turbo button.
MANUAL: Use this mode to manually select the desired humidity level
(between RH35% and RH85%) and Fan Speed (Normal/Turbo)
• Press the Stand-By button to switch the appliance to ‘On’.
• Set the desired humidity using the Humidity/Hours buttons on the control
panel.
• Press the Manual button to begin dehumidication.
• The fan speed can be changed at any time by pressing the Turbo button.
Note: It is not possible to change the desired humidity after the Manual button
has been pressed and dehumidication has commenced, unless the current
dehumidication program has been cancelled.
• Press the Manual button to cancel the program.
• Select desired humidity using the Humidity/Hours buttons on the control
panel.
• Press the Manual button to begin dehumidication.
TURBO: Press this button to alternate between the appliance’s two fan speeds.
When the light above the button is illuminated, the fan will run at a high speed to
ensure maximum moisture removal.When the light above the button is off, the
fan will run at a normal speed and the operation of the appliance will be quieter.
TIMER: The 24 Hour programmable timer can be used to switch on the
unit after a desired period of time; or can be used to switch off the unit after a
desired period of time.
Note: The timer can be selected between 1 to 24 hours, in increments of 0.5
hours between 0 to 9.5 hours, and in increments of 1 hour between 10 to 24
hours.
How to use the Timer to switch on the appliance:
• Plug the appliance into a suitable wall socket – the appliance will beep once
and will remain in Standby Mode.
• Press the Stand-By button to switch on the appliance.
• The illuminating LED will automatically display the Relative Humidity of the
room; you can now select the desired function.
• Once function is selected, press the Stand-By button to switch the appliance
11
back to standby mode.
• Press the Timer button, the On light will then illuminate.
• Use the Humididty/Hours buttons to select the desired amount of time until
you would like the appliance to switch on (the LED display will show the
hours).
• The selected time will be registered after 5 seconds and the LED display will
revert back to displaying the Relative Humidity of the room.
• The appliance will switch on after the selected period.
How to use the Timer to switch off the appliance:
• Plug the appliance into a suitable wall socket – the appliance will beep once
and will remain in Standby Mode.
• Press the Stand-By button to switch on the appliance.
• The illuminating LED will automatically display the Relative Humidity of the
room; you can now select the desired function.
• Once function is selected, press the Timer button, the Off light will then
illuminate.
• Use the Humidity/Hours buttons to select the desired amount of time until
you would like the appliance to switch off (the LED display will show the
hours).
• The selected time will be registered after 5 seconds and the LED display will
revert back to displaying the Relative Humidity of the room.
• The appliance will switch to standby mode after the selected period.
FROST PROTECTION: When frost builds up on the evaporator coils,
the compressor will cycle off and the fan will continue to run until the frost
disappears.
AUTO-RESTART: If the appliance stops unexpectedly due to a power cut,
it will restart when the power resumes with the previous function selected
automatically.
12
WATER EXTRACTION
There are 2 ways to extract water from the dehumidier:
Using the Water Tank:
• When the water tank is full, the Tank Full indicator
will illuminate.
• Press the Stand-By button to switch the unit to
standby mode and disconnect from the power
source.
• Grip the left and right handles of the water tank
securely and slowly and carefully pull out the tank.
Note: Take extra care to ensure not to tip the tank or spill the water onto the
unit. The bottom of the tank is uneven, so care should be taken to not place the
tank on the oor as it will fall over.
• Dispose of the water inside the tank, dry the inside thoroughly and then
carefully reinsert the tank back into the unit.
• Reconnect the power source and press the Stand-By button to turn the
dehumidier back on. The appliance will resume dehumidication.
Note: Ensure the water tank is correctly installed in the dehumidier otherwise
the appliance will not function.
Continuous Draining:
• Water can be automatically emptied into a oor drain by
attaching a hose (included) to the Continuous Drainage
outlet.
• Switch the unit to standby mode and disconnect from the
power.
• Insert the hose (included) into the female end and lead the end
of the hose to a oor drain or another suitable drainage facility.
• Select the desired dehumidication mode and setting, continuous drainage
will begin automatically.
Note: When the continuous draining function is not being used, the female end
must be removed and the plastic cap replaced securely onto the Continuous
Drainage outlet. If the plastic cap is not secured onto the outlet, water will leak
from the back of the unit.
• Remove the plastic cap from the Continuous Drainage outlet
and attach the female threaded end securely.
• Ensure there are no kinks or holes in the hose that will prevent the water
from owing freely.
• Reconnect the power source and press the Stand-By button to turn the
dehumidier back on.
13
CLEANING AND MAINTENANCE
Always switch off the unit and unplug from the mains socket before cleaning or
performing any maintenance.When not in use for long periods it is also advisable
to remove the plug from the power socket.
Wipe the outside of the unit with a soft, damp cloth.A mild detergent may be
used if necessary. Dry with a cloth. Do not use any harsh abrasives or solvents.
Never immerse this appliance in water or any other liquid.
The air lter should also be cleaned regularly. To remove the lter:
• Grip the bottom tab of the lter and pull outwards to
remove from the back of the unit.
• To dislodge any dust from the lter, you can either tap lter
lightly over a dustbin or use a vacuum cleaner to remove all
dirt.
• Wash the lter in warm soapy water (using a neutral
detergent), rinse well with clean water and then leave to
dr y.
• Once the lter is thoroughly dry, reinstall the air lter
securely into the back of the appliance.
• Press the Filter button to reset and the light will go off.
The water tank should be cleaned every few weeks to prevent growth of mould,
mildew and bacteria. Partially ll the tank with clean water and add a little mild
detergent. Swish it around and then empty the tank and rinse.
To thoroughly clean and dry the tank you can remove the handle and lid to gain
access to the inside of the tank.
Follow these instructions:
Move handle to
this position
Detach the handle Remove handle
and water tank
cover
You can now
access inside of
water tank
Note: After cleaning, drying and reassembling the water tank, it must be
reinserted securely into dehumidier in order to restart operation.
14
End of Season Maintenance
• Press the Stand-By button to switch the appliance to standby mode and
disconnect from power source.
• Empty and clean the water tank
• Clean the unit and the lters as per cleaning procedure above.
• Cover the unit and keep it in a dry place.
15
TROUBLE SHOOTING GUIDE
If you experience difculties with the appliance, please check the suggestions below before contacting
customer services on 01473 271272:
Problem Possible Cause Possible Solution
Unit does not start. No power to the unit. Check the mains power supply. Press
the Stand-By button to switch the
appliance to ‘On.’
Water tank is full. Press the Stand-By button to switch
the appliance to standby mode and
disconnect from the power. Remove
the water tank from the unit and
dispose of the collected water, then
reinsert into the machine, reconnect
to power supply and press Stand-By
button to switch unit to ‘On.’
Water tank is not installed
correctly.
Ensure water tank is positioned
correctly inside the appliance.
Unit is not working as
efciently as it should
be / is not collecting
water.
The dehumidier is
obstructed.
Make sure there is adequate clearance
around the appliance, and no blinds or
furniture are blocking the sides of the
humidier.
There is excessive ventilation
in the room.
Ensure all external doors and
windows are securely closed.
Room temperature and
humidity may be too low.
The dehumidier will not operate if
the room humidity is already below
the level set.
Air intake lter may be
blocked.
Clean the lter of any obstructions.
Unit is making a loud
noise.
Floor may be uneven. Reposition the unit on an even, stable
surface.
Leaking from the unit. The water tank may not be
installed correctly.
Ensure water tank is positioned
correctly inside the appliance.
Unit may have frozen. Unplug the unit and allow the
temperature to rise.
The Continuous Drainage
outlet is not plugged securely.
Ensure the plastic cap is securely
fastened to the Continuous Drainage
outlet.
Drain hose is not tted
securely to the unit.
Ensure the hose is securely fastened
to the Continuous Drainage outlet
and there are no kinks or holes in the
hose.
16
Error Code Possible Cause Possible Solution
AS Humidity sensor error. Unplug the unit and plug it back in again.
ES Tube temperature sensor
error.
Unplug the unit and plug it back in again.
P2 Water tank is full or not
inserted correctly.
Empty the water tank if required and ensure
it is reinserted correctly.
EC Refrigerant leakage detected. Call for service.
E3 Unit malfunction Unplug the unit and plug it back in again
Eb Water tank is removed or not
in the right position
Ensure water tank is inserted correctly and
securely into the appliance.
Error Codes
If error message persists after troubleshooting has been completed, please call
customer service on 01473 271272
17
DISPOSAL INFORMATION
The European Directive 2012/19/EU on Waste Electrical and
Electronic Equipment (WEEE), requires that old household
electrical appliances must not be disposed of in normal unsorted
municipal waste.
Old appliances must be collected separately in order to optimise
the recovery and recycling of the materials they contain and reduce the impact
on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.
MAINS PLUG FUSE REPLACEMENT
Fuse Cover
Fuse Replacement (Class I)
This appliance must be eathed. Remove the fuse cover
with a small at head screw driver. Take out the fuse and
replace with a new fuse of the same Amp. Replace the
fuse cover and push back into place.
18
lgenix Warranty Terms & Conditions
This product is guaranteed for a period of 12 months as standard from the date of purchase
against mechanical and electrical defects.You can extend your warranty for a further 12 months by
registering your product.
Upon registration we will cover your product for a period of 24 months from the original purchase
date against any mechanical or electrical defects.
To qualify for the guarantee, the product must be used for domestic household use only and in
accordance with the instructions in the user manual.Any misuse of the product will result in the
warranty being void.
The guarantee does not cover accidental damage, misuse, neglect, tampering or incorrect
adjustment or installation.
The guarantee will be rendered invalid if the product is resold, has had its serial number removed
(or has an invalid serial number), or if an unauthorised person has carried out any repairs or
alterations.
The warranty does not cover accessories or consumable parts that require replacement under
normal use. This includes shelving, dials, lters, belts and trays etc.
In the unlikely event of a breakdown please refer to the Troubleshooting guide in your user manual
and check all plugs, fuses and the electricity supply.
If you still require assistance please contact our Customer Service department on
01473 271 272 or write to us at the following address:
Customer Service Department
38 Bluestem Road, Ransomes Europark
Ipswich, IP3 9RR
Please quote the Product Code which begins ‘IG’ or ‘DF’ and the Batch Coder beginning ‘5’ and give
details of the exact fault.We will then decide whether to repair or replace the item.
Before we arrange the repair or replacement you will be required to return a copy of your proof
of purchase. Please retain your original.
If an item is replaced within the agreed guarantee period, the guarantee for the replacement item
will be calculated from the purchase date of the original.
In the event that the product is inspected and no fault is found or the product is not within the
guarantee period you will be charged for the repair and any carriage costs.
19
Thank you for choosing lgenix
As a valued customer we would like to offer you a FREE 2 year warranty to cover your product
against any electrical or mechanical defects.
This means that in the unlikely event you develop a fault or problem with your product we will
happily repair or replace the item free of charge.
To qualify for the 2 year warranty you must register your product within 30 days of purchase.The
full Terms & Conditions of our warranty policy are shown on the opposite page.They are also
available on our website. www.igenix.co.uk
To register your product, please complete all sections of the form below and return to us at the
following address: lgenix, 38 Bluestem Road, Ransomes Europark, Ipswich, IP3 9RR.
Alternatively you can visit the lgenix website and complete the form online.
Customer Details:
Title: First Name Surname:
Address:
Post Code:
Email:
Telephone:
Product Information:
Product Code (Beginning IG or DF): Product Description:
Batch Number (Beginning 5): Serial Number (If applicable):
Date of Purchase:
Retailer Name:
Retailer Location:
Please tick here to conrm you have read and accept our Terms & Conditions
Please tick here if you DO NOT wish to receive marketing information from us
Customer Signature: Date:
38 Bluestem Road, Ransomes Europark, Ipswich, IP3 9RR
Tel. 01473 271 272
Disclaimer: Igenix operate a policy of continual improvement and development.
We therefore reserve the right to change/alter the specication and appearance of our appliances without prior notice.
All diagrams and images shown in this manual are for illustration purposes only.
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