IHP Arcturus54 User manual

54" and 60" Linear Electric Fireplaces
P/N 900264-00 Rev. A 03/2017
MODELS
54" AND 60" LINEAR ELECTRIC FIREPLACES
This manual will enable you to obtain a safe, efficient and depend-
able installation and operation of your electric fireplace. Please read
and understand these instructions before beginning your installation.
Do not alter or modify this fireplace or its components under any
circumstances. Any modification or alteration of the fireplace system,
including but not limited to the fireplace and accessories, may void
the warranty, listings and approvals of this system and could result
in an unsafe and potentially dangerous installation.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE.
EXPOSEDSURFACESOFTHEELECTRONICFIREPLACEADJACENT
TO HEATERS AND BLOWERS MAY BECOME HOT. CARE SHOULD
BE TAKEN TO AVOID CONTACT WITH BLOWER HEAT DISCHARGE
OUTLETS SUCH AS THE ONE ON THE TOP OF THIS FIREPLACE.
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUS-
ING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
BEFORE STARTING YOUR FIREPLACEINSTALLATION, READ THIS
INSTALLATION AND OPERATION MANUAL VERY CAREFULLY TO
ENSURE YOU UNDERSTAND IT COMPLETELY AND IN ENTIRETY.
FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN A
POSSIBLE ELECTRIC SHOCK, FIRE HAZARD AND/OR INJURY OR
PROPERTY DAMAGE AND WILL VOID THE WARRANTY.
EXTREME CAUTION IS NECESSARY WHEN ANY HEATER IS USED
BY OR NEAR CHILDREN OR INVALIDS AND WHENEVER THE
HEATER IS LEFT OPERATING AND UNATTENDED.
Report # 1906849
ERC4054
ERC4060
Arcturus54
Arcturus60
Artesia54
Artesia60
CUS
®
MPE-54L
MPE-60L
INSTALLER: Leave this manual with the appliance
CONSUMER: Retain this manual for future reference
INSTALLATEUR : Laissez cette notice avec l’appareil.
CONSOMMATEUR : Conservez cette notice pour con-
sultation ultérieure.
Installation and Operation Instructions
P900264-00
A French manual is available upon request. Order P/N 900278-00
Ce manuel d’installation est disponible en francais, simplement en
faire la demande. Numéro de la pièce 900278-00.
IMPORTANT! TO ASSURE PROPER ALIGNMENT, INSTALL THIS
FIREPLACE IN ASQUARE AND PLUMBCONDITION, USINGSHIMS
AS NECESSARY AT SIDES.
IHPelectric fireplaces aredesigned for use as adecorative appli-
ance and/or as a supplemental heater. They are not intended
for continuous use as a primary heat source.

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INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
IMPORTANT SAFETY AND
WARNING INFORMATION
READTHISMANUALINITSENTIRETY
AND UNDERSTAND THESE RULES
TO FOLLOW FOR SAFETY.
TO PREVENT A POSSIBLE FIRE, DO NOT
BLOCK AIR INTAKES OR EXHAUSTS IN
ANY WAY. DO NOT USE NEAR SOFT
SURFACES, LIKE A PILLOW, WHERE
OPENINGS MAY BECOME BLOCKED.
THIS APPLIANCE MAY BECOME HOT
WHEN IN USE. TO AVOID BURNS, DO NOT
LET BARE SKIN TOUCH HOT SURFACES.
KEEP COMBUSTIBLE MATERIALS, SUCH
AS FURNITURE, PILLOWS, BEDDING,
PAPERS, CLOTHES AND CURTAINS AT
LEAST 3 FEET (1 METER) FROM THE
FRONT OF THIS APPLIANCE.
DO NOT OPERATE ANY HEATER WITH
DAMAGED WIRING OR CONNECTORS,
OR AFTER THE APPLIANCE MALFUNC-
TIONS, OR IF IT HAS BEEN DROPPED OR
DAMAGED IN ANY WAY.
ANY REPAIRS TO THIS FIREPLACE
SHOULD BEPERFORMED BYA QUALIFIED
SERVICE TECHNICIAN.
UNDER NO CIRCUMSTANCES SHOULD
THIS FIREPLACE BE MODIFIED. PARTS
HAVING TO BE REMOVED FOR SERVICING
MUST BE REPLACED PRIOR TO OPERAT-
ING THE FIREPLACE AGAIN.
DO NOT USE THIS APPLIANCE OUT-
DOORS. DO NOT EXPOSE FIREPLACE TO
THE ELEMENTS (SUCH AS RAIN, ETC.).
THIS APPLIANCE IS NOT INTENDED FOR
USE IN BATHROOMS, LAUNDRY AREAS
OR SIMILAR INDOOR LOCATIONS.
NEVER LOCATE THIS APPLIANCE WHERE
IT COULD FALL INTO A BATHTUB OR
OTHER WATER CONTAINER.
WARNING
If the information in this manual
is not followed exactly, an elec-
trical shock or fire may result
causing property damage, per-
sonal injury or loss of life.
IMPORTANT
Before starting your fireplace
installation, read this instal-
lation and operation manual
very carefully to ensure you
understand it completely and in
entirety. Failure to follow these
instructions may result in a pos-
sible electric shock, fire hazard
and/or injury or property damage
and will void the warranty.
CAUTION
Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the heater is left oper-
ating and unattended.
DO NOT RUN ELECTRICAL WIRING OR
POWER CORD UNDER CARPETING. OR
COVER WITH THROW RUGS, RUNNERS
OR SIMILAR MATERIALS.
FOR 120 VAC POWER CORD AVOID THE
USE OF AN EXTENSION CORD BECAUSE
THE EXTENSION CORD MAY OVERHEAT
AND CAUSE A RISK OF FIRE. HOWEVER,
IF YOU HAVE TO USE AN EXTENSION
CORD, THE CORD SHALL BE NO. 14
AWG MINIMUM SIZE AND RATED NOT
LESS THAN 1800 WATTS, 15 AMPS. THE
EXTENSION CORD MUST BE A THREE
CONDUCTOR SHEATH CABLE WITH
GROUNDING TYPE PLUG AND CORD
CONNECTION.
THIS APPLIANCE HAS HOT AND ARCING
OR SPARKING PARTS INSIDE. DO NOT
USE IT IN AREAS WHERE GASOLINE,
PAINT OR FLAMMABLE LIQUIDS ARE
USED OR STORED.
THIS FIREPLACE SHOULD NOT BE USED
AS A DRYING RACK FOR CLOTHING, NOR
SHOULD CHRISTMAS STOCKINGS OR
OTHER DECORATIONS BE HUNG NEAR IT.
USE THIS APPLIANCE ONLY AS
DESCRIBED IN THIS MANUAL. ANY
OTHER USE IS NOT RECOMMENDED BY
THE MANUFACTURER AND MAY CAUSE
A FIRE, ELECTRIC SHOCK OR INJURY
TO PERSONS.
IF APPLIANCE IS TO BE DISCONNECTED,
TURN OFF CONTROLS FIRST.
DO NOT INSERT OR ALLOW FOREIGN
OBJECTS TO ENTER ANY VENTILATION
OR EXHAUST OPENING, AS THIS MAY
CAUSE AN ELECTRIC SHOCK, FIRE, OR
DAMAGE TO THE APPLIANCE.
SAVE THESE INSTRUCTIONS.
WARNING
To prevent contact with sag-
ging or loose insulation, the
appliance must not be installed
againstvaporbarriers orexposed
insulation. Localized overheat-
ing could occur and a fire could
result. Insulation and a vapor
barrier should be placed a
minimum of 2 inches from the
appliance.
IMPORTANT
Cold climate installation recom-
mendation: when installing this
fireplace againsta non-insulated
exterior wall or chase, it is
mandatory that the outer walls
be insulated to conform to appli-
cable insulation codes.
IMPORTANT
These fireplaces are designed
assupplemental heaters. There-
fore, it is advisable to have an
alternate heat source when
installed in a dwelling.
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INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
In selecting this Innovative Hearth Products linear electric fireplace, you have chosen
the finest and most dependable fireplace found anywhere. A beautiful and prestigious
addition to the finest homes. Welcome to a Family of hundreds of thousands of satis-
fied IHP Fireplace Owners.
Please read and carefully follow all of the instructions found in this manual. Please
pay special attention to the safety instructions provided in this manual. The instruc-
tions included here will assure that you have many years of dependable and enjoyable
service from your IHP product.
TABLE OF CONTENTS
Important Safety Information........... Page 2
Packaging List.................................. Page 3
Introduction ..................................... Page 3
General Information ......................... Page 3
Locating Fireplace............................ Page 3
Tools/Supplies Required .................. Page 3
Framing Specifications..................... Page 4
Fireplace Specifications.................... Page 4
Clearances ....................................... Page 5
Pre-installation................................. Page 5
Installation Steps ............................. Page 5
Electrical Connections...................... Page 6
Final Finishing .................................. Page 6
Break-In Period................................ Page 6
On/Off Switch................................... Page 6
Remote Control Operation ............... Page 7
Operation Modes.............................. Page 7
Maintenance..................................... Page 8
54" Fireplace Specifications.............. Page 9
60" Fireplace Specifications.............. Page 10
Troubleshooting ............................... Page 11
Exploded Diagram Key..................... Page 12
Available Replacement Parts............ Page 12
Exploded Diagram............................ Page 13
Electrical Diagram ............................ Page 14
Warranty .......................................... Page 15
Please read and understand these
instructions before installing,
operating, or servicing this product.
PACKAGING LIST
This assembled Electric Room Heater is
packaged with:
• One accessory package located in the
firebox, containing;
1. One Installation and Operation Manual.
2. One Warranty Certificate (in manual)
3. One Remote Control.
Figure 1
LOCATING YOUR PRO SERIES ELECTRIC
FIREPLACE
Your new fireplace may be mounted on or
recessed into a wall (see Figure 1).
When choosing a location for your new fire-
place, ensure that the general instructions are
followed. Also, for the best effect, install the
fireplace out of direct sunlight and away from
overhead lighting. See Figure 1.
fireplace shown in gray.
BUILDING SUPPLIES:
Framing Materials
Wall Finishing Materials
Top View Showing Approved
Room Locations of Fireplace
Installation must conform to local codes.
In the absence of local codes, electrical
wiring and grounding must comply with
the National Electrical Code ANSI/ NFPA
70 - latest edition. In Canada, the current
CSAC22-1 CanadianElectrical Code- latest
edition.
INTRODUCTION
This Electric Fireplace is designed for resi-
dential applications to be wall mounted or
framed in as a fireplace.
This appliance has been tested in accor-
dance with UL 2021 and CSA C22.2 No.
46-M198 standards for fixed and location
dedicated electric room heaters.
GENERAL INFORMATION
Power Supply Wire Specifications
120 Volt, 60 Hz, 1500 Watts:
Power is supplied to the fireplace through a
120Volt, 60Hz receptacle located withing reach
of the powercord provided with the fireplace.
If the heater option it to be used we suggest
that a separate circuit with breaker be used.
See Table 1.
TOOLS AND BUILDING SUPPLIES
NORMALLY REQUIRED
TOOLS:
Phillips Screwdriver
Hammer
Saw And/or Saber Saw
Level
Measuring Tape
Plumb Line
Electric Drill And Bits
Pliers
Square
Gloves
IMPORTANT NOTE: This fireplace system
is not difficult to install. However, in the
interest of safety, it is recommended that
the installer be a qualified or certified
“tradesman” familiar with commonly
accepted fireplace installation and safety
techniques as well as prevailing local
codes.
Power Supply Wire Gage
Voltage Wire Gage Fuse
120 V 14 GA. 15 AMP
Table 1
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INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
RECESSED FRAMING OPTION
A
B
C
Figure 3 - Recessed Framing Dimensions
WALL MOUNTED AND RECESSED INSTALLATION
The Electric Fireplaces listed in this manual accept either wall-mounted installation or can be installed as a recessed appliance
for a more finished appearance.
WALL MOUNTING OPTION
Figure 2
Surface wall mounting can be achieved by securing the
provided brackets to a surface such as a wall in standard
construction after first finding weight-bearing studs.
If this option is used, you will be able to enjoy the full
functionality of the fireplace, including light and heat.
NOTE: Minimum distances between walls, floors, and
ceilings must be observed. See Figure 2. Failure to do so
may result in damage to finishing materials on the wall
including but not limited to paint and wallpaper.
TheseElectric Fireplaces offer arecessed installation (see
Figure 3)that gives the fireplace a more distinguished
appearance.
Recessedframing places the frontglass on the unitnearly
flush with the wall. With this option, the fireplace will be
more permanently affixed in its desired position in the
home for a more dramatic presentation.
Recessed Framing Dimensions
MODEL A - Height B - Width C - Depth
54" 18-5/8" (473mm) 52" (1321mm) 4-1/8" (105mm)
60" 18-5/8" (473mm) 52" (1321mm) 4-1/8" (105mm)
Possible locations for
Electrical Receptacle/Outlet
Blower Heat
Discharge Outlet
Minimum distance from
ceiling 23-5/8” (600mm)
Minimum distance
to walls and floors
7-7/8” (200mm)
With recessed installation, the heater in the unit
must be disabled by removing the access panel and
pulling apart a pair of wires to the blower (see Figure
6). In addition, the power switch must be enabled and
power will be controlled with the provided remote.
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INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
Mantel Clearance: Combustible and Non-
combustible mantels may be installed above
the top of the face of fireplace.
When surface mounting the fireplace with
the heater function enabled, a shelf must be
a minimum of 15-3/4" above the discharge of
the heater.
PRE-INSTALLATION
Before You Start
Check appliance for any concealed damage.
DETAILED INSTALLATION STEPS
WALL MOUNTING
1. Do not connect the appliance until properly
fixed to the wall and the instruction manual
is read fully.
2. Twopeoplearerecommendedforinstallation
of this electric fireplace heater.
3. Peeloff the removable label and the protective
sheet attached to the front tempered glass.
4. To placethe decorative crystals media follow
the steps as given below
a. To place the crystals, the front glass is
required to be removed from the heater
panelbody. Unscrewtop and sidescrews
which hold the glass as shown in Figures
4a and 4b.
FIREPLACE SPECIFICATIONS
54" Models: ERC4054, Arturcus54,
Artesia54 and MPE-54L
Description: 54" Linear Electric Fireplace
Shipping Weight: 70-1/2 lbs. (32 KG)
Packaging:
57” x 6-1/2” x 22-3/8”
(1448mm x 165mm x 568mm)
4.94 cu. ft.
Power Requirements:
(120 Volt, 60 Hz.)
Rated Wattage - 1600 Watts
Amperage - 13.33 Amps
Blower CFM: 83 CFM
(120 V): 5,461 BTU/HR
60" Models: ERC4060, Arturcus60,
Artesia60 and MPE-60L
Description: 60" Linear Electric Fireplace
Shipping Weight: 72-3/4 lbs. (33 KG)
Packaging:
62-3/8” x 6-1/2” x 22-3/8”WWW
(1584mm x 165mm x 568mm)
5.3 cu. ft.
Power Requirements:
(120 Volt, 60 Hz.)
Rated Wattage - 1600 Watts
Amperage - 13.33 Amps
Blower CFM: 83 CFM
(120 V): 5,461 BTU/HR
MINIMUM CLEARANCES TO COMBUS-
TIBLES
This appliance is an electric fireplace designed
to be framed in with combustible materials (up
to the edge of the appliance).
WARNING
Do not use this fireplace if any
part of it has been underwater.
Immediately call a qualified
service technician to inspect the
fireplace and replace any part of
the electrical system which has
been under water.
b. Once the screws are out the top metal
bracket will come loose, place the
bracket away. Make sure the glass is
supported while doing this. Lift the
glass up and out from the heater body.
c. Place the crystals along the light unit
in desired position.
d. Put the front glass back and place the
metal bracket on top of the glass so that
the bracket secures it. Put the fasten
screws back. Make sure the screws are
tight and the glass is secured before
continuing with the installation.
5. Aminimumrecommendedviewingdistance
of 15" is recommended.
6. For installation of the appliance, care must
be taken not to damage concealed cables.
Please be careful while drilling the holes.
7. This appliance is designed to be perma-
nently fixed to a wall at a minimum height
of 7-7/8" (200mm). The wall bracket must
be fitted horizontally and the cable routed
to the bot tom right of the heater.
8. A minimum height of 15" from bottom of
heater to floor is recommended for opti-
mum viewing of fuel bed. See the Figure 2
forthe recommended framingdimensions.
10. Carefully lift the heater up ensuring that the
top rear edge of heater engages the wall
bracket and is sitting centrally. Two people
will make this operation easier.
11. Gently bring the heater level with the wall
and hang the heater to the heater bracket.
Ensure the heater body is locked in with
the wall bracket.
12. Attach the bottom bracket to the heater
panel body and mark the mounting hole;
remove the heater.
13. Drill the bracket mounting hole and fit the
wall plug.
14. Refit the heater to the wall and secure the
bottom bracket using the screws provided
to permanently fix the heater in place.
Ensure the heater body is engaged with
the wall bracket at the top. The heater is
now ready for use.
Figure 4a
Figure 4b
WARNING
The minimum recommended
safe distance from the fireplace
to adjacent wallsand furnishings
is 15 3/4" (600mm).
Fireplace Clearances
WALL RECESS
Sides 7-7/8"
(200mm) 0" (0mm)
Floor 7-7/8"
(200mm) 0" (0mm)
Top 23-5/8"
(600mm) 0" (0mm)
Rear 0" (0mm) 0" (0mm)
Table 2
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INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
BREAK-IN PERIOD:
During the first few initial uses of this heater,
theremay be a releaseof a slight, harmlessodor.
This odor is a normal occurrence caused by the
initial heating of the internal heating elements
and should not reoccur.
WARNING
Electrical wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of fire, electrical
shock and injury to individuals.
IMPORTANT
Any electrical re-wiring of this
appliance must be done by a
qualified electrician.
ELECTRICAL CONNECTIONS FOR
RECESSED FRAMING OPTION
1. Complete the framing opening to the dimen-
sions specified in Figure 3. Disable the
blower as shown in Figure 5. Insure that the
fireplace is in the off position (see Figures
7 and 8).
2. Wire a dedicated, properly fused circuit with
an Amp rating for the appropriate voltage
(120 V - 15 Amps). A dedicated circuit is
required to prevent overloading a house
circuitincasesof having multipleappliances
on the same circuit. Use an outlet that is
protectedby a ground faultcircuitinterrupter
where required by electrical code.
3. Prepare the connections to power receptacle:
120 Volt Connections - Locate the power
cord on the right side of the unit and connect
it to the outlet installed during the framing
(see Figure 5). Verify that the power to the
receptacle is off.
Hard wired installation:
Ensure that there is a minimum of 8" of the
service cable for connection to the junction
box on the fireplace.
- Loosenfourscrews to removethejunction
box cover plate.
- Disconnectandremovethe 120 Voltpower
cord from the fireplace wires.
- Position the fireplace into the framed-in
opening. Attach fireplace to frame using
nailing flanges provided.
- Complete the wiring to the fireplace as
shown on Page 14.
4. Perform afunction test. See Fireplace Heater
On/Off on Page 7 and Remote Control
Operation on Page 8.
5. Turn the master power switch to the "Off"
position and cut the power to the breaker
leading to the appliance.
RECESSED INSTALLATION
OPTION
Use the following detailed instructions for
recessed installation.
Installing the fireplace is a two person job.
1. Prepare the wall recess and electrical recep-
tacle as see in Figure 3,Page 4. It may be
necessary to shim the wall bracket to the
wall forming the rear of the recess to meet
the minimum distance from the bracket to
the appliance (see Figure 7).
2. IMPORTANT: Cut off the breaker leading to
the appliance.
3. Follow the wiring details located in Figure
11 on Page 14.
3. Follow steps 1-5 found under WALL MOUNT-
ING (see Page 5). to prepare decorative
elements of the fireplace for installation.
4. Install the mounting bracket on the inside
wall or on the shim.
5. Disable the blower motor and heater by
removingthefour screws intheHeaterCutoff
Access Panel and unplugging the wires as
seen in Figure 5.
Fireplace
Mounting
bracket
1" (26mm)
4- 5/8"
(118mm) Front of
finished
wall
Back of
recessed
wall
Glass
overlap
4-3/4"
(121mm)
Maximum recess depth
Recommended appliance
depth in wall
Figure 6
Figure 5
Whenthe fireplaceisfully installedusing
the recess option, the viewing glass
should overlap the top opening framing
approximately 1" (26mm) and extend to
concealtheframing. SeeFigure 6 above.
6. Flip the master power switch to the "ON"
position.
7. Carefully seat the fireplace into the recess
opening near the top of the opening and
lower the appliance so that the mounting
brackets will catch against the brackets at
the back of the fireplace.
8. Turn the breaker supporting the fireplace
back on.
9. Use the supplied remote control to oper-
ate the fireplace. For more information on
fireplace operation, see Page 8.
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INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
The On/Off Switch is located on the right
side of the unit below the Heater Cutoff
Access Panel. In the recessed install
option, this switch must be turned into
the "ON" position and the appliance must
be controlled with the remote provided.
NOTE: Ensure the circuit breakers for the
power supply are turned on.
This appliance can be activated using the fire-
place and heater On/Off Switch (see Figures 7
and 8)or by using the remote control when the
unitpower switch isalreadyin the "ON"position.
The manual controls are located on the firebox
floor on the front left (see Figure 5). If an
optional glass enclosure is installed, it must
be removed to access.
MAINTENANCE
This appliance has been designed to provide
many years of trouble-free service. The com-
ponents that will need to be serviced have been
kept to a minimum. Periodic dusting of the
fireplace is all that should be required.
WARNING
An authorized service represen-
tative should perform any other
servicing.
CAUTION
Handle glass very carefully to
prevent accidental breakage.
CAUTION
Do not use abrasive cleaners on
the glass panel. Do not spray
liquids directly onto any surface
of the fireplace.
WARNING
Whencleaning thefireplace, the
fireplace must be cool.
CLEANING THE GLASS ENCLOSURE
PANEL
Over time the front glass panel may become
dirty or dusty. Dust can be removed by lightly
rubbing the glass surface with a clean, lint free
cloth or paper towel. To remove fingerprints
or other marks, use a damp cloth with a good
quality household glass cleaner. The front glass
panel should be completely dried with a clean,
lint free cloth or paper towel.
CAUTION
Disconnectpowerbeforeattempt-
ing any maintenance or cleaning
to reduce the risk of fire, electri-
cal shock or personal injury.
Figure 7
Fireplace and Heater On/Off
When the main power switch is turned on,
power is supplied to the fireplace.
On
Off
Figure 8
MainPower Switch in "OFF"Position.
OPERATION
The appliance can be turned on either by the
switch located on the lower right hand side of
the heater body or by supplied remote control.
Manual Operation
1. The main power ON/OFF switch in position
“O,” the heater is OFF.
2. When main power ON/OFF switch is at posi-
tion “I,” the heater is ready to use.
3. Pressthe HEATbutton on theremote control
repeatedly to set the heater to desired heat
setting.
4. Press the Flame brightness adjustment
button to adjust the flame height and ember
bedbrightness.Pressand release the FLAME
control button to cycle through LO, MED,
HI and OFF.
SAFETY CUT-OFF
• This appliance is fitted with a safety
cut-off which will operate if the heater
overheats (eg. due to blocked air
vents). For safety reasons, the heater
will NOT automatically reset.
• To reset the appliance, disconnect
the appliance from the mains supply
for at least 30 minutes. Reconnect
the supply to the main switch on the
appliance.
AUTO MODE
Under this mode the heater will automatically
turn ON at high heat setting 1500w heat output
when the room temperature drops below 72˚F
(22˚C). When the room temperatureis between
72-77˚F(22-25˚ C) theheater output will switch
to low heat set ting 1000W. When the room
temperature goes above 77˚F (25˚ C) the heater
will be turned off and the cycle will continue.
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INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
• When using the remote control, the power
on/off switch on the lower right side of the
unit must be in the "ON" position.
REMOTE CONTROL OPERATION:
Figure 9
This IHP Electric Fireplace is provided with an
Infrared light Remote Control. All functions
of the fireplace can be controlled through the
remote control. Note: The Effective range of
the remote control is up to approximately 26
feet (8 meters).
The functions identified on the remote (see
Figure 9)are as follows:
A. POWER BUTTON
Press once to turn on power to fireplace.
B. INDICATING LIGHT
Illuminates when signal is sent.
C. FLAME BUTTON
On/off switch for flame and ember light.
D. AMBER FLAME BUTTON (DIM)
Reduces brightness of amber light.
E. AMBER FLAME BUTTON (BRIGHTEN)
Increases brightness of amber light.
F. HEATER ON/OFF
This button will turn the heater ON and OFF
independent of the main button.
G.TEMPERATURE ADJUSTMENT BUTTON
(HIGH)
Highest heat output, up to 75° F.
H.TEMPERATURE ADJUSTMENT BUTTON
(LOW.)
Low heat output, up to 72° F.
I. TEMPERATURE ADJUSTMENT BUTTON
(ROOM)
Sets the fireplace to Auto Mode (See Opera-
tions)
J. BLUE FLAME BUTTON (LOWER)
Reduces brightness of blue light.
K. BLUE FLAME BUTTON (HIGHER)
Increases brightness of blue light.
REMOTE CONTROL OPERATION STEPS:
1. For remote to function make sure the
heateris plugged-in andmainpower switch
located on the bottom right hand side is in
the “ON” position.
2. When operating the remote make sure you
point the remote to the center of the heater
unit and make sure each time you press
the button the LED indicator located on
top right hand corner of the remote blinks.
The buzzer inside the unit will beep once; if
the LED fails to blink check the batteries. It
takes some time for the receiver to respond
to the transmitter. Do not PRESS the but-
tons more than once within two seconds
for correct operation.
3. Power On power button: The power-on
button at top left corner of the remote is
the main ON/OFF power button. This will
turn off all the functions and the heater will
be in standby mode.
4. Flame Power On button: This button con-
trols both the amber and blue color flame.
Press this button once to turn ON the flame
effect. Once the flame effect is ON use the +
and – but tons as explained below to adjust
the flame brightness as desired. Press this
button again to turn OFF the flame effect.
The heater can function even when the
flame effect is turned off if so desired.
REMOTE CONTROL
CAUTIONS
• Do Not Use Old Batteries With
New Ones.
• DoNot Use Batteries OtherThan
The Type Specified (2 Ea. AA).
• Ensure Batteries Are Correctly
Installed In Remote Control.
REMOTE CONTROL MODEL NO. R-37
PART NO. F2052
The Red Flame +5 or -5 buttons control the
brightness of the Amber fame. To increase
the brightness/flame height, press and
release the flame +5 button. Each time you
pressthisbuttonthebrightnesswill increase
by a small amount, until the maximum is
reached.
Press and release the Red Flame -5 button.
Each time you press this button the bright-
ness will decrease by small amount, until
the minimum brightness is reached.
The Blue Flame +5 or -5 buttons control the
brightness of the Blue fame. To increase the
brightness/flame height, press and release
the Blue Flame +5 button. Each time you
pressthisbuttonthebrightnesswill increase
by a small amount, until the maximum is
reached.
To decrease the brightness / flame height,
press and release the Blue Flame -5 button.
Each time you press this but ton the bright-
ness will decrease by small amount, until
the minimum brightness is reached.
Using these settings you can mix the amber
and the blue flame to create a realistic or
stylized flame effect. Color mixes will also
be reflected in the crystal ember bed for
added impact.
5. Heater Power Button: This button is the
heater ON/OFF button. Press this button to
turn the heater ON. The heater will always
turn on at the highest setting. In order to
reduce the temperature on the heater press
this button again.
HighButton:Press the highbuttonto switch
the heater directly to high heat setting of
1500W.
Low Button:Press the high button to switch
the heater directly to low heat setting of
750W.
Room Temp Button: Press the high but ton
to switch the heater to AUTO Mode (See
Operations, Page 7).
6. To turn OFF the heater unit com-
pletely press the Power Button once.
A
C
B
E
F
D
H
GI
JK
900264-00 Rev. A 03/2017

NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
9
4-3/4”
(120mm)
22-1/2”
(572mm)
54” (1372mm)
20”
(508mm)
47” (1194mm)
7-5/8” (194mm)
TOP VIEW
FRONT VIEW
BOTTOM VIEW
BACK VIEW
RIGHT
SIDE
VIEW
LEFT
SIDE
VIEW
INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
54" LINEAR ELECTRIC FIREPLACE
900264-00 Rev. A 03/2017

NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
10
7-5/8”
(
194mm
)
4
7”
(
1194mm
)
4-3
/
4”
(
121mm
)
22-1/2”
(
572mm
)
5-1/4”
(134mm)
20”
(508mm)
9-5/8”
(244mm)
17-1/8
(436mm)
60” (1524mm)
TOP VIEW
FRONT VIEW
BOTTOM VIEW
BACK VIEW
RIGHT
SIDE
VIEW
LEFT
SIDE
VIEW
INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
60" LINEAR ELECTRIC FIREPLACE
MOUNTING BRACKET
22-1/2” (572 mm)
12” (305mm)
4”
(102mm)
25” (635mm)
2”
(51mm)
>1”
(26mm)
900264-00 Rev. A 03/2017

NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
11
INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
TROUBLESHOOTING
Symptom Possible Causes Who Performs
Corrective Action Corrective Action
1. Fireplace does not turn on when
the power button on the remote is
pushed.
Main power switch on the lower
right side of the fireplace is in the
off position.
Homeowner Turn on the main power switch.
2. Fireplace does not turn on when
main power switch is engaged.
Appliance is not plugged in or there
is no power to the receptacle
Homeowner Plug unit in or confirm that the circuit
breaker is switched on.
3. Flame is fixed (unmoving). Wiring may be loose or the flame
motor may be defective.
Qualified service technician Inspect all wiring for loose connections.
Ifthe wire connections are good,replace
the flame motor.
4. Dim or poorly visible flame or LED
ember bed is not glowing.
LED strip failure or wiring is loose. Qualified service technician Inspect all wiring for loose connec-
tions and repair or replace if neces-
sary. Inspect LED strips and replace
if necessary.
5. Flame sputters. Flame motor is defective. Qualified service technician Replace flame motor.
6. Remote control does not work. Lowbatteries.Unit switch and/or wall
switch in “on” position.
Homeowner Replace aa batteries in remote control.
Ifproblem persists, theremay have been
a loss of power to the unit as a possible
result from a power failure (i.E. Breaker
tripped).
Turn off main power on/off switch (see
figure 4) and/or optional wall switch (if
applicable).
7. Circuit breaker trips or fuse blows
when the unit is turned on.
Improper circuit current rating. Qualified service technician Check the house circuit to ensure it is
on a dedicated circuit with proper amp.
Rating. If the circuit breaker continues
to trip (or blown fuses), inspect wiring
for a loose connection or a dead short.
Repair or replace wiring and/or connec-
tors as necessary.
900264-00 Rev. A 03/2017

NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
12
INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
EXPLODED DIAGRAM KEY AND AVAILABLE REPLACEMENT PARTS
ITEM
NO. DESCRIPTION 54" Models 60" Models QTY
Cat. No. Cat. No.
1 Front Glass F2042 F2043 1
2 Bottom Front Glass Fixed Bar N/A N/A 1
3 Top Front Glass Fixed Bar N/A N/A 1
4 Lower Baffle N/A N/A 1
5 Ember Bed Bracket N/A N/A 1
6 Translucent LED Ember Cover N/A N/A 1
7 Mirror Glass F2044 F2044 1
8 Isolation Columns N/A N/A 1
9 Ember Bed LED Lights F2045 F2045 4
10 Flame Board N/A N/A 1
11 Drum Bracket N/A N/A 1
12 Flame Drum Assembly F2046 F2046 1
13 Plastic Handle N/A N/A 1
14 Left Side Panel N/A N/A 1
15 Left Inner Lining Board N/A N/A 1
16 Upper Bar N/A N/A 1
17 Upper Panel N/A N/A 1
18 Remote Receiver Assembly F2048 F2048 1
19 Air Outlet Bracket N/A N/A 1
20 Heater Assembly F2049 F2049 1
21 Circuit/Control Board F2050 F2050 1
22 Firebox N/A N/A 1
23 Right Lining Panel N/A N/A 1
24 Right Side Panel N/A N/A 1
25 Heater Cutoff Access Panel N/A N/A 1
26 Rocker Switch F2051 F2051 1
27 Power Supply Lines N/A N/A 1
28 Power Cord N/A N/A 1
--- Remote Control (see Page 8) F2052 F2052 1
--- Wall Mounting Bracket (see Page 10) F2053 F2053 1
--- Flame Drum Motor (Not Shown) F2047 F2047 1
--- Ember Crystals (Not Shown) F2054 F2054 2
NOTE: If touch-up paint is needed, use Rust-oleum®, Painter’s Touch, Flat Black (part number 1976) available at most stores which sell aerosol touch-up paint.
900264-00 Rev. A 03/2017

NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
13
INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS
EXPLODED DIAGRAM WITH AVAILABLE REPLACEMENT PARTS - 54" AND 60" MODELS
WARNING
Never use substitute materials. Use of non-approved parts can result in poor performance and safety
hazards.
WARNING
Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this appliance may result in property damage or personal injury.
AVERTISSEMENT
Risque de dommages ou de blessures si les pièces ne sont pas installées conformément à ces schémas
et ou si des pièces autres que celles spécifiquement approuvées avec cet appareil sont utilisées.
900264-00 Rev. A 03/2017

14
F1
FUSE2
T6
8050
T5 8050
T7 8050
RELAY-H2 RELAY-H1
RELAY-MOTOR
R3 10K
S1 P-SW
H2
H1
MOTOR
C7
35V 680uF
t
25*C,5K
THERMISTOR
1 2 3 4 5 6
SIP2 2.4*7
R7 510
R6 510
R12 510
R10 510 R11 510
1 2
TEMP 2.4*2
L1
N
H2 PH-2 6.3*0.8
6.3*0.8
MOTOR
H1+FAN
6.3*0.8
P-NI 6.3*0.8
D2
1N4007
D3
1N4007
D5
1N4007
VSS VDD
20
10
P0.1
P4.1/AIN1 P4.2/AIN2 P0.4 P5.3 P5.2
P0.5
P0.6
P0.7 8 P5.0
P5.1
SN8P2722
2
15 16 5 12 11
3
9
10
PH-4 6.3*0.8
N
P-L 6.3*0.8
TEMP_BRK
PH-7 6.3*0.8
PH-6 6.3*0.58
PTC
+5V
R8 10K C2
104
C5 104
R5 10K
LED1D1
T1 SS8050
R? 180
DS? LED3
DS? LED2
R? 180
1 2
LED-HY
2.4*2
1 2
FIRE-B 2.4*2
LED6LED5
T2 SS8050
100
LED8LED7
R? 100
1 2
LED-HB
2.4*2
1 2
FIRE-Y
2.4*2
+12V +12V
+12V
FAN MOTOR
6
P0.2
7
C4 C6
5v
25V 47uF
104
HS0038
BUZ1
D1 4007
T3
SS8050
R4 510
+5V
R2 1K
R9 510
LED6LED5
T4 SS8050
180
LED8LED7
R? 100
1 2
LED-M 2.4*2
1 2
LAMP
2.4*2
+12V
+12V
+12V
C13 400V 22U
6mH
L2
AC 1
V+ 2
AC
3
V-
4
D9 2KBP06M
C14
400V 22U
R17 1M
R16 2M R15 2M EF1
D7 FR106 D8 P6KE200
C12 16V 10U
4
TNY278PN
TNY1
1
2
5-8
C10
2.2nF/250VAC
C11
2.2nF/250VAC
U1B
LTV817A
U1A LTV817A
C9
390PF
R13
27
D4 SB3100
D6 12V
L1 3.3uH
C8
100U 16V
+12V
GND
GND
GND
GND
Vin
1
GND
2
Vout 3
7805IC1
C1
1KU/16V
C3
104
R1
100/0.5W
+5V
R14 1K
1 2
7
6
GND
GND
GND
GND
GND
GND GND
GND
GND
GND
GND
GND GND
GND
ELECTRICAL DIAGRAM

Printed in U.S.A. © 2013 Innovative Hearth Products LLC
P/N 900220-00, Rev. A 10/2015
Innovative Hearth Products
1508Elm Hill Pike, Suite 108• Nashville, TN 37210
Innovative Hearth Products
Electric Fireplace
Limited One Year Warranty
THE WARRANTY
Innovative Hearth Products Limited One Year Warranty ("IHP") warrants your electric fireplace, appliance or insert ("Product") to be free from defects in materials and work-
manship at the time of manufacture. The product body, blower and circuit board, if applicable, carry the Limited One Year Warranty. After installation, if covered components
are found to be defective in materials or workmanship during the Limited One Year Warranty period and while the Product remains at the site of the original installation,
IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price
or wholesale price of the IHP Product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or
replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited One Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase.In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited One Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry a Limited One Year Warranty but are warranted as follows:
Glass components – Replacement for 90 days from the date of installation
Accessories & doors – Repair or replacement for 90 days from the date of installation
Light bulbs, LED strips & batteries – Replacement for 90 days from the date of installation for defects in material and workmanship only
Remote control – Repair or replacement for one year from the date of installation
Labor coverage – Prevailing IHP labor charges apply for the warranty period of the component
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse,
or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. All precautions and warnings as
described in the instruction/owner’s manual must be followed.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instruc-
tions provided with the Product; (d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited One Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Products, whether such damage occurs or is discovered before or
after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a
particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited One Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited One Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited
One Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited One Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited One Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.IHP.US.COM.
15

16
Printed in U.S.A. © 2014 Innovative Hearth Products
P/N 900264-00 Rev. A 03/2017
IHP reserves the right to make changes at any time, without notice, in design, materials,
specifications, prices and also to discontinue colors, styles and products. Consult your local
distributor for fireplace code information.
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
IHP.us.com
Record the following important information about your appliance:
Appliance model number
Appliance serial number
Date appliance was Installed
Dealer name
INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION INSTRUCTIONS
P900264-00