IHP CAPELLA 33 User manual

33" Electric Fireplaces
P/N 900274-00 Rev. NC 11/2015
MODELS
33" ELECTRIC FIREPLACES
This manual will enable you to obtain a safe, efficient and dependable
installation and operation of your electric fireplace. Please read and
understand these instructions before beginning your installation.
Do not alter or modify this fireplace or its components under any circum-
stances. Any modification or alteration of the fireplace system, including
but not limited to the fireplace and accessories, may void the warranty,
listings and approvals of this system and could result in an unsafe and
potentially dangerous installation.
IMPORTANT! IF OPTIONAL GLASS DOORS ARE PURCHASED, TO
ASSURE PROPER ALIGNMENT, INSTALL THIS FIREPLACE IN A
SQUARE AND PLUMBCONDITION, USING SHIMSAS NECESSARY
AT SIDES. THIS APPLIANCE IS MOUNTED ON RUBBER FEET TO
ENSURE ADEQUATE AIR CIRCULATION BENEATH FIREPLACE.
DO NOT BLOCK AIRFLOW AT THE BOTTOM AIR INTAKES.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE.
IHPelectric fireplacesare designedfor useas adecorative appli-
ance and/or as a supplemental heater. They are not intended
for continuous use as a primary heat source.
A French manual is available upon request. Order P/N 900277-00
Ce manuel d’installation est disponible en francais, simplement en
faire la demande. Numéro de la pièce 900277-00.
INSTALLATION AND
OPERATION INSTRUCTIONS
Report # C1482763
CAPELLA 33 ERT3033
CUS
®
SPARK 33 MPE33-2
INSTALLER: Leave this manual with the appliance
CONSUMER: Retain this manual for future reference

2
IMPORTANT SAFETY AND
WARNIING INFORMATION
READ THIS MANUAL IN ITS
ENTIRETY AND UNDERSTAND
THESE RULES TO FOLLOW FOR
SAFETY.
TO PREVENT A POSSIBLE FIRE, DO NOT
BLOCK AIR INTAKES OR EXHAUSTS IN
ANY WAY. DO NOT USE NEAR SOFT
SURFACES, LIKE A PILLOW, WHERE
OPENINGS MAY BECOME BLOCKED.
THIS APPLIANCE MAY BECOME HOT
WHEN IN USE. TO AVOID BURNS, DO NOT
LET BARE SKIN TOUCH HOT SURFACES.
KEEP COMBUSTIBLE MATERIALS, SUCH
AS FURNITURE, PILLOWS, BEDDING,
PAPERS, CLOTHES AND CURTAINS AT
LEAST 3 FEET (1 METER) FROM THE
FRONT OF THIS APPLIANCE.
DO NOT OPERATE ANY HEATER WITH
DAMAGED WIRING OR CONNECTORS,
OR AFTER THE APPLIANCE MALFUNC-
TIONS, OR IF IT HAS BEEN DROPPED OR
DAMAGED IN ANY WAY.
ANY REPAIRS TO THIS FIREPLACE
SHOULD BE PERFORMEDBY AQUALIFIED
SERVICE TECHNICIAN.
WARNING
If the information in this manual
is not followed exactly, an elec-
trical shock or fire may result
causing property damage, per-
sonal injury or loss of life.
IMPORTANT
Before starting your fireplace
installation, read this instal-
lation and operation manual
very carefully to ensure you
understand it completely and in
entirety. Failure to follow these
instructions may result in a pos-
sible electric shock, fire hazard
and/or injury or property damage
and will void the warranty.
CAUTION
This appliance is mounted on
rubber feet. The purposeofthese
feet is to ensure adequate air
circulationbeneaththefireplace.
Do not remove these feet. Do not
install the fireplace directly onto
a carpet, rug, furniture or similar
surfaces, which could hinder or
block the airflow.
CAUTION
Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the heater is left oper-
ating and unattended.
UNDER NO CIRCUMSTANCES SHOULD
THIS FIREPLACE BE MODIFIED. PARTS
HAVING TO BE REMOVED FOR SERVICING
MUST BE REPLACED PRIOR TO OPERAT-
ING THE FIREPLACE AGAIN.
DO NOT USE THIS APPLIANCE OUT-
DOORS. DO NOT EXPOSE FIREPLACE TO
THE ELEMENTS (SUCH AS RAIN, ETC.).
THIS APPLIANCE IS NOT INTENDED FOR
USE IN BATHROOMS, LAUNDRY AREAS
OR SIMILAR INDOOR LOCATIONS.
NEVER LOCATE THIS APPLIANCE WHERE
IT COULD FALL INTO A BATHTUB OR
OTHER WATER CONTAINER.
DO NOT RUN ELECTRICAL WIRING OR
POWER CORD UNDER CARPETING. OR
COVER WITH THROW RUGS, RUNNERS
OR SIMILAR MATERIALS.
FOR 120 VAC POWER CORD AVOID THE
USE OF AN EXTENSION CORD BECAUSE
THE EXTENSION CORD MAY OVERHEAT
AND CAUSE A RISK OF FIRE. HOWEVER,
IF YOU HAVE TO USE AN EXTENSION
CORD, THE CORD SHALL BE NO. 14
AWG MINIMUM SIZE AND RATED NOT
LESS THAN 1800 WATTS, 15 AMPS. THE
EXTENSION CORD MUST BE A THREE
CONDUCTOR SHEATH CABLE WITH
GROUNDING TYPE PLUG AND CORD
CONNECTION.
THIS APPLIANCE HAS HOT AND ARCING
OR SPARKING PARTS INSIDE. DO NOT
USE IT IN AREAS WHERE GASOLINE,
PAINT OR FLAMMABLE LIQUIDS ARE
USED OR STORED.
THIS FIREPLACE SHOULD NOT BE USED
AS A DRYING RACK FOR CLOTHING, NOR
SHOULD CHRISTMAS STOCKINGS OR
OTHER DECORATIONS BE HUNG NEAR IT.
USE THIS APPLIANCE ONLY AS
DESCRIBED IN THIS MANUAL. ANY
OTHER USE IS NOT RECOMMENDED BY
THE MANUFACTURER AND MAY CAUSE
A FIRE, ELECTRIC SHOCK OR INJURY
TO PERSONS.
IF APPLIANCE IS TO BE DISCONNECTED,
TURN OFF CONTROLS FIRST.
DO NOT INSERT OR ALLOW FOREIGN
OBJECTS TO ENTER ANY VENTILATION
OR EXHAUST OPENING, AS THIS MAY
CAUSE AN ELECTRIC SHOCK, FIRE, OR
DAMAGE TO THE APPLIANCE.
SAVE THESE INSTRUCTIONS.
WARNING
To prevent contact with sag-
ging or loose insulation, the
appliance must not be installed
againstvaporbarriersorexposed
insulation. Localized overheat-
ing could occur and a fire could
result. Insulation and a vapor
barrier should be placed a
minimum of 2 inches from the
appliance.
IMPORTANT
Cold climate installation recom-
mendation: when installing this
fireplace againsta non-insulated
exterior wall or chase, it is
mandatory that the outer walls
be insulated to conform to appli-
cable insulation codes.
IMPORTANT
These fireplaces are designed
assupplementalheaters.There-
fore, it is advisable to have an
alternate heat source when
installed in a dwelling.

WARNING
Do not install or operate this fire-
placethrough aswitch wiredin the
120 VAC or 240 VAC circuits. The
only approved wiring for a switch
is through the low voltage circuit
(24 VAC) as shown on Page 14.
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 3
CONGRATULATIONS!
In selecting this Innovative Hearth Products (IHP) electric fireplace, you have chosen
the finest and most dependable fireplace found anywhere. A beautiful and prestigious
addition to the finest homes.
Please read and carefully follow all of the instructions found in this manual. Please
pay special attention to the safety instructions provided in this manual. The instruc-
tions included here will assure that you have many years of dependable and enjoyable
service from your product.
TABLE OF CONTENTS
Important Safety Information............Page 2
Packaging List...................................Page 3
Introduction ......................................Page 3
General Information ..........................Page 3
Locating Fireplace.............................Page 3
Tools/Supplies Required .................. Page 3
Framing Specifications..................... Page 4
Fireplace Specifications.................... Page 4
Clearances ....................................... Page 5
Pre-installation................................. Page 5
Installation Steps ............................. Page 5
Electrical Connections...................... Page 5
Final Finishing .................................. Page 6
Break-In Period ................................ Page 6
Control Panel Operation................... Page 6
Remote Control Operation ............... Page 7
Maintenance..................................... Page 8
Wiring Diagrams .............................. Page 10
Troubleshooting ............................... Page 15
Replacement Parts........................... Page 16
Optional Accessories........................ Page 18
Warranty Certificate.......................... Page 19
Installation must conform to local codes.
In the absence of local codes, electrical
wiring and grounding must comply with
the National Electrical Code ANSI/ NFPA
70 - latest edition. In Canada, the current
CSA C22-1 Canadian Electrical Code - latest
edition.
GENERAL INFORMATION
Power Supply Wire Specifications
120 Volt, 60 Hz, 1600 Watts:
(ref. Page 10)
Hard Wire Connection - Use two conductor,
non-metallic sheath cable with ground wire
(total three wires) for the incoming power
supply. The wire used must conform to local
and national electrical codes for the specified
power consumption rating. See Table 1.
240 Volt, 60 Hz, 3000 Watt:
(ref. Page 11)
Use three conductor, non-metallic sheath cable
with ground wire (total four wires) for the
incoming power supply. The wire used must
conform to local and national electrical codes
for the specified power consumption rating.
See Table 1.
Wall Switch or Wall Thermostat Kits
(optional kits, see Page 17)
Low voltage wire is provided for the wall switch
connection. The wires gage requirements are
shown on Table 1.
Figure 1
LOCATING YOUR IHP ELECTRIC
FIREPLACE
Your new fireplace may be installedinto existing
framing or built into a wall (see Figure 1).
When choosing a location for your new fire-
place, ensure that the general instructions are
followed. Also, for the best effect, install the
fireplace out of direct sunlight and away from
overhead lighting. See Figure 1.
fireplace shown in gray.
TOOLS AND BUILDING SUPPLIES
NORMALLY REQUIRED
TOOLS:
Phillips Screwdriver
7/16" Socket Drive
Hammer
Saw And/or Saber Saw
Level
Measuring Tape
Plumb Line
Electric Drill And Bits
Pliers
Square
Gloves
IMPORTANT NOTE: This fireplace system
is not difficult to install. However, in the
interest of safety, it is recommended that
the installer be a qualified or certified
“tradesman” familiar with commonly
accepted fireplace installation and safety
techniques as well as prevailing local
codes.
BUILDING SUPPLIES:
Framing Materials
Wall Finishing Materials
Caulking Materials
(noncombustible)
Top View Showing Approved
Room Locations of Fireplace
Power Supply Wire Gage
Voltage Wire Gage Fuse
120 V 14 GA. 15 AMP
240 V 14 GA. 20 AMP
Wall Switch / Thermostat Wire Gage
Voltage Wire Gage
5 VOLTS 18 GAGE
Table 1
PACKAGING LIST
This assembled Electric Room Heater is
packaged with:
• One accessory package located in the
firebox, containing;
1. One Installation and Operation Manual.
2. One Remote Control.
INTRODUCTION
This Electric Fireplace is designed for
residential applications to be framed in as
a zero clearance fireplace.
This appliance has been tested in accor-
dance with UL 2021 and CSA C22.2 No.
46-M198 standards for fixed and location
dedicated electric room heaters.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
4
FRAMING SPECIFICATIONS
34-1/2"
(876 mm)
21-1/8 "
(537 mm)
14-7/8"
(32 mm)
5-1/8 "
(130 mm)
33 "
(838 mm)
2-1/4 "
(55 mm)
29-3/4 "
(754 mm)
32 "
(812 mm)
Front View
Top View
Right Side
Left Side
13-3/4"
(350 mm)
5-1/4 "
(134 mm)
24-1/2"
( 622 mm )
27-1/2 "
(700 mm)
21-1/8 "
(537 mm)
Electrical Access
Cover
Power Cord
Electrical Access
FIREPLACE SPECIFICATIONS
Front View
Side View
36-1/4 "
(921 mm)
25-5/8 "
35-1/4 "
(651 mm)
(895 mm)
51-1/4 "
(1302 mm)
32 "
(812 mm)
4 "
(102 mm) 15-1/8 "
(384 mm)
Corner View
Electrical
(left side)
Junction
Box
Electrical
Junction
Box
35-1/4 "
(895 mm)
Figure 2
Figure 3
Note: Framing dimensions are calculated for a nailing flange depth of 1/2"

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 5
Mantel Clearance: Combustibleand Non-com-
bustible mantels may be installed at any height
above the top of the face of fireplace.
Hearth Protection: A hearth is not mandatory,
but it is recommended for aesthetic purposes.
Secure the hearth extension to the floor to
prevent possible shifting. Do no block the air-
flow beneath the appliance (read the following
WARNING).
Model: CAPELLA 33
Model: ERT3033
Model: SPARK 33
Model: MPE33-2
Description: Electric Fireplace,
33” Radiant
Shipping Weight: 81 lb.'s (36.75 KG)
Packaging:
41” x 17-3/4” x 33-1/2”
(1040 mm x 451 mm x 850 mm)
14.1 cu. ft.
Power Requirements:
(120 Volt, 60 Hz.)
Rated Wattage - 1600 Watts
Amperage - 13.33 Amps
(240 Volt, 60 Hz.)
Rated Wattage - 3000 Watts
Amperage - 12.5 Amps
Blower CFM: 83 CFM
(120 V): 5,461 BTU/HR
(240 V): 10,239 BTU/HR
MINIMUM CLEARANCES TO COMBUS-
TIBLES
This appliance is a zero-clearance design and
is approved to be framed in with combustible
materials (up to the edge of the appliance).
A drywall lip at the top of the fireplace and 4
nailing flanges on the sides of the appliance is
provided to facilitate installation.
FIREPLACE SPECIFICATIONS 3. Wire a dedicated, properly fused circuit with
an Amp rating for the appropriate voltage
(120 V - 15 Amps or 240 V - 20 Amps).
A dedicated circuit is required to prevent
overloading a house circuit in cases of having
multiple appliances on the same circuit.
Use an outlet that is protected by a ground
fault circuit interrupter where required by
electrical code.
4. (If applicable) Make wall mount wall switch
or wall thermostat connections as outlined
on Pages 11 & 12.
5. Perform a function test. See Manual Control
Panel Operation on Page 6 and Remote
Control Operation on Page 7.
ELECTRICAL CONNECTIONS
Refer to the electrical diagrams on Pages 10
to 14.
WARNING
Electrical wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of fire, electrical
shock and injury to individuals.
IMPORTANT
Any electrical re-wiring of this
appliance must be done by a
qualified electrician.
WARNING
Do not use this fireplace if any
part of it has been underwater.
Immediately call a qualified
service technician to inspect the
fireplace and replace any part of
the electrical system which has
been under water.
PRE-INSTALLATION
Before You Start
Check appliance for any concealed damage.
DETAILED INSTALLATION STEPS
1. Complete the framing opening to the dimen-
sions specified in Figure 2.
2. Prepare the connections to power source:
120 Volt Connections - Locate the power
cord on the left side of the unit and connect
it to the outlet installed during the framing
(see Figure 2).Verify that the power to the
receptacle is off.
Hard wired installation:
Ensure that there is a minimum of 8" of the
service cable for connection to the junction
box on the fireplace.
- Loosenfour screws toremovethe junction
box cover plate.
- Disconnect and remove the 120 Volt power
cord from the fireplace wires.
- Position the fireplace into the framed-in
opening. Attach fireplace to frame using
nailing flanges provided.
- Complete the wiring to the fireplace as
shown on Page 10.
- Place all wire connectorsinsidethe junction
box.
- Attach junction box cover plate with four
screws.
240 Volt Connections - Ensure that there
is a minimum of 8" of the service cable
for connection to the junction box on the
fireplace.
- Loosenfour screws toremovethe junction
box cover plate.
- Disconnect and remove the 120 Volt power
cord from the fireplace wires.
- Position the fireplace into the framed-in
opening. Attach fireplace to frame using
nailing flanges provided.
- Complete the wiring to the fireplace as
shown on Page 11.
- Place all wire connectorsinsidethe junction
box.
- Attach junction box cover plate with four
screws.
The fireplace wires L1, L2, N, N1, N2 and
G are attached to the rear of the junction
box cable clamp for easy access.
Clearances
Sides 0 inches - 0 mm
Floor 0 inches - 0 mm
Top 0 inches - 0 mm
Table 2
WARNING
This appliance is mounted on
rubber feet to ensure adequate
air circulation beneath fireplace.
Do not block airflow at the bottom
air intakes.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
6
MANUAL CONTROL PANEL OPERATION
(refer to Figures 4 & 5)
Once this appliance has been properly installed
and connected to the power supply as defined
in this manual, it is ready to operate.
Note: Ensure the circuit breakers for the power
supply are turned on.
This appliance can be operated either from the
manual control panel (see Figures 4 & 5)or
by using the remote control, wall switch or wall
thermostat (optional kits).
The manual controls are located on the firebox
floor on the front left (see Figure 5). If an
optional glass enclosure is installed, it must
be removed to access.
Main Power ON/OFF Switch
When the main powerswitch isturnedon, power
is supplied to the fireplace. This switch must be
on for all other switches to operate.
Heater ON/OFF Switch
When this switch is turned on, the heater will
emitheat inthetemperature range selected(see
Figure 6; G, H & I). The fireplace can operate
with or without heat.
Flame / Ember On/Off Switch:
Turns lights on inside ember bed and flame
cylinder.
MANUAL CONTROL PANEL
Main Power On/Off (rear most switch)
Figure 4
FINAL FINISHING
Materials such as brick and tile can be extended
down to the top of the fireplace. Do not extend
down, covering the outlet or glass enclosure
panel (optional kit).
There are a wide variety of “finished looks” for
these fireplaces, from formal wall decor with
elaborate mantels to rustic wood paneling or
warm brick facings.
Accent Trim Installations
An optional accent trim kit isavailable from your
dealer (see Page 18). These options give the
appliance an attractive finished look.
Hearth
An aesthetically pleasing fireplace hearth can
be installed, if desired (see hearth protection
on Page 5).
BREAK-IN PERIOD
During the first few initial uses of this heater,
there may be a release of a slight, harmless
odor. This odor is a normal occurrence caused
by the initial heating of the internal heating
elements and should not reoccur.
Flame / Ember On/Off (front most switch)
Manual Control Switches
are located behind pull
screen on inside floor
Figure 5
On
On
On Off
Off
Off
• When using the main power on/off switch
inside the manual control panel, the power
on/off switch outside the manual control
panel (optional wall switch kit) must be in
the OFF position.
• When using power on/off switch outside
the manual control panel (optional wall
switch), the power on/off switch inside the
manual control panel must be in the OFF
position.
• When using the remote control, the power
on/off switch inside the manual control
panel and the wall switch (optional kit)
must be on the OFF position.
Heater On/Off (center switch)

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 7
• When using the remote control, the power
on/off switch inside the body and the wall
switch (optional kit) must be on the OFF
position.
REMOTE CONTROL OPERATION:
Figure 6
The IHP Electric Fireplace is provided
with an Infrared light Remote Control.
All functions of the fireplace can be con-
trolled through the remote control. Note:
The Effective range of the remote control
is up to approximately 26 feet (8 meters).
The functions identified on the remote (see
Figure 6) are as follows:
A. POWER BUTTON
Press once to turn on power to fireplace.
B. INDICATING LIGHT
Illuminates when signal is sent.
C. LIGHT BUTTON
On/off switch for flame and ember light.
D. LIGHT ADJUSTING BUTTON (DIM)
Reduces brightness of embers.
E. LIGHT ADJUSTING BUTTON (BRIGHTEN)
Increases brightness of embers.
F. HEATER ON/OFF
This button will turn the heater ON and OFF
independent of the main button.
G.TEMPERATURE ADJUSTMENT BUTTON
(HIGH)
Highest heat output, up to 86° F.
H.TEMPERATURE ADJUSTMENT BUTTON
(MED.)
Medium heat output, up to 75° F.
I. TEMPERATURE ADJUSTMENT BUTTON
(LOW)
Lowest heat output, up to 64° F.
J. FLAME ADJUSTING BUTTON (LOWER)
Reduces flame intensity.
K. FLAME ADJUSTING BUTTON (HIGHER)
Increases flame intensity.
Remote Control Operation Steps:
1. To control the electric fireplace by remote
control, the main power on/off switch
should be in the off position. This switch is
located on the front left floor of firebox (see
Figures 4 & 5).
2. When operating the remote control, it must
be pointed at the logs inside the electric
fireplace and a beep must be heard each time
you press a function button. The beep lets
you know the remote control is operating the
function button you are pressing.
3. Remote On/Off Button - The button on the
top left (see A) is the on/off power button.
When pressing this button you will hear
a beep, this will activate the power to the
fireplace. You must then press the display
button (C) to activate the lights.
Note: If the flame does not come on imme-
diately, adjust brightness and intensity
(buttons E & K).
4. To increasethebrightness, pressandrelease
the light brighten button (see E). Each time
you press this button you will hear a beep,
and the brightness will increaseslightly until
the maximum brightness is achieved. To
decrease the brightness, press and release
the light dimming button (see D). Each
time you press this button you will hear
a beep, and the brightness will decrease
slightly until the minimum brightness is
achieved.
5. Heater Button - To activate the heater, press
the heater button (see F), then press HI
(G),
MED (H), or LO (I). The heater is preset to
the following temperatures:
• HIGH will shut off when room reaches
approximately 86° F (30° C).
• MED. will shut off when room reaches
approximately 75° F (24° C).
• LO. (Low) will shut of when room reaches
approximately 64° F (18° C).
6. Flame Button - Press the Flame Adjusting
Buttons to achieve a higher or lower flame
intensity (see J & K).
7. If a yellow flame is desired, press and
releasethe (K) buttonuntilthe desired flame
color is reached. Each time the button is
depressed, you will hear a beep and the
flame will change from blue to yellow until
the maximum setting is reached. If a blue
flame is desired, press and release the (J)
button until the desired color is reached.
8. To turn the electric fireplace off, Press the
On/Off button once (A), when you hear the
beep the fireplace will be completely off.
When you restart your fireplace with the
remote control, all settings will restart at the
high settings programmed at the factory. You
may also simply press the (C) button to turn
off the flame and still use the heater.
POWER
ON/OFF
ON/OFF
DISPLAY
Dimmer Brighter
EMBERS
HEATER ON/OFF
TEMP. CONTROL
HIGH MED. LOW
FLAME
BLUE YELLOW
AC
B
E
F
D
H
GI
JK
REMOTE CONTROL
CAUTION
• Do Not Use Old Batteries With
New Ones.
• Do Not Use Batteries Other
That The Type Specified (2
ea. AA).
• Ensure Batteries AreCorrectly
Installed In Remote Control.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
8
Figure 9
MAINTENANCE
This appliance has been designed to provide
many years of trouble-free service. The com-
ponents that will need to be serviced have been
kept to a minimum. Periodic dusting of the
fireplace is all that should be required.
HEATER/BLOWER REPLACEMENT PROCE-
DURE
1. Turn off power to the fireplace.
2. Let the fireplace completely cool, if it has
been operating.
Heater/blower Mounting Plate
Brick Panel
Blower / Heater
Figure 11
Figure 10
Heater/Blower Mounting Plate
Be Careful Not to
Damage Glass Panel
Figure 8
Handle
Remove screws indicated by arrows
Grate
b. Turn the power and heater switches on
and check for proper operation.
c. Turn off power to the fireplace.
d. Using one hand to hold the handle of the
heater/blower assembly, slowly push it
back up and line up the holes for the 5
screws. Install the 5 screws to secure
the new heater/blower assembly to the
mounting plate.
7. (If brick panel was removed) Reverse
instructions on Step 4.
8. Reinstall glass panel enclosure, if appli-
cable.
CLEANING THE GLASS ENCLOSURE
PANEL (OPTIONAL KIT)
Over time the front glass panel may become
dirty or dusty. Dust can be removed by lightly
rubbing the glass surface with a clean, lint free
cloth or paper towel. To remove fingerprints
or other marks, use a damp cloth with a good
quality household glass cleaner. The front glass
panel should be completely dried with a clean,
lint free cloth or paper towel.
CAUTION
Disconnect power before
attempting any maintenance
or cleaning to reduce the risk of
fire, electrical shock or personal
injury.
WARNING
When cleaning the fireplace, the
fireplace must be cool.
WARNING
An authorized service represen-
tative should perform any other
servicing.
CAUTION
Handle glass very carefully to
prevent accidental breakage.
CAUTION
Do not use abrasive cleaners on
the glass panel. Do not spray
liquids directly onto any surface
of the fireplace.
3. Open the screens (remove glass panel
enclosure, if applicable).
4. OPTIONAL: To ensure that the brick panel
isn't accidentally scratched, you may wish
to remove it before proceeding:
Brick Panel Removal Procedure:
a. Remove the 2 screws on the front of the
grate. Remove Grate (see Figure 8).
b. Lift out Log / Ember assembly and set
aside. Caution: Be careful not to scratch
the finish.
c. Remove the top brick panel retaining
bracket (see Figure 15). Be very careful
to hold the bracket when removing the
2 screws to ensure the bracket doesn't
fall.
d. Remove the left and right side brick panel
retaining brackets (see Figure 15). Be
very careful to hold the bracket when
removing. Remove the bottom screw
first to avoid the frame falling down after
both screws are removed.
TAKE CARE TO HOLD BRICK PANEL
IN PLACE TO PREVENT POSSIBLE
DAMAGE.
Suggestion: Slide thescreenstoward the
middleof the fireplacefor easier access
to the screws on the sides. Return the
screens to the sides before proceeding
to instruction e.
e. Tip brick panel forward from the top,
just enough to clear screens. Carefully
remove brick panel from firebox and set
aside in a safe place.
5. Remove the screws which secure the heater
blower mounting plate using a phillips
screwdriver as follows (see Figures 9 &
10):
a. While using one hand to holdthe handleof
the heater/blower assembly (see Figure
9), remove the 5 screws which secure
the mounting plate. Remove the 4 side
screws first (2 on each side). Remove
the middle screw that is on the top of
the handle last.
b. Slowlylower theheater/blowerassembly
and let it rest on the 2 support chains (1
on each side).
IMPORTANT NOTE: Label all wire loca-
tions prior to disconnecting to ensure
that wires are reconnected inthe correct
positions.
6. Replace the heater/blower as follows:
a. Replace the old heater/blower with the
new one. Note: When replacing the
heater/blower, ensure that all the wires
on the heater are correct, otherwise the
heater will not function properly.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 9
Replacing LED Strips
b. Flame Cylinder LED Strip
i. Remove Brick panel, following proce-
dureonPage 8 (see BrickpanelRemoval
Procedure).
Figure 12
Flame Cylinder Drum
Flame Cylinder Drum
Figure 13
LED Strips
LED Strips
Plastic Retaining Clips
Plastic Retaining Clips
Figure 14
Figure 15
Figure 16
Figure 17
Figure 18
Brick panel Retaining
Brick panel Retaining
Brackets
Brackets
Flame
Flame
Panel
Panel
iii. Locate flame cylinder drum (see Figure
17). Locate the cotter pin on left side of
flame cylinder and remove it. Remove
outer plastic sleeve of drum by remov-
ing the (3) screws on the right side of
the sleeve. Disconnect the left side
of the flame cylinder drum from the
motor, and slide the outer sleeve off.
you will have access to the LED strip
(see Figure 18). Note: do not exert
excessive pressure on the drum
cylinder as this may cause damage.
v. Using needle-nose pliers, squeeze the
plastic clips holding the LED strips in
place and push them through the holes
in the LED strip. Unclip the wires from
the LED strip and remove it.
6. Reinstall all components that were removed
(reverse Steps 1-5).
Flame Cylinder Drum
Flame Cylinder Drum
LED Strip
LED Strip Replacement Procedure:
• 2 LED strips provide illumination for the
ember bed and 1 LED strip provides illumina-
tion for the flame generation assembly.
• Replacement LED stripsare availablethrough
IHP (see page 16).
1. Turn off power to the fireplace.
2. Let the fireplace cool, if it has been operat-
ing.
3. (If optional glass panel enclosure is
installed) Remove glass panel per instruc-
tions provided in kit.
4. Remove the 2 screws on the front of the
grate (see Figure 12. Also see item #7 on
Page 17). Remove Grate.
5. Lift out log/ember assembly by tilting for-
ward and firmly pulling on back of ember
bed assembly. It should pop out from
track and lift out. Caution: Be careful not
to scratch the finish.
Access LED strips as follows:
a. Ember Bed LED Strips-
i. With the ember bed removed, the 2
ember bed LED strips will be visible (see
Figures 13).
ii. Using needle-nose pliers, squeeze the
plastic clips holding the LED strips in
place and push them through the holes
in the LED strips (see Figure 14). Unclip
the wires from theLED strips andremove
them. Insert new LED strips and re-
connect the associated wiring.
iii. Plug in power cord or connect power to
appliance. Turn on power to test LEDs.
Disconnect power.
iv. Reverse Steps 3 to 5.
ii. usinga phillipsscrewdriver, removethe
flame panel (see Figure 16).
Grate
Grate
Log/Ember Assembly
Log/Ember Assembly
WARNING
Thefireplacemustbeunplugged/
disconnected from the power
supply prior to any maintenance
or cleaninginorder to reduce the
risk electric shock or fire.
Cotter Pin
Cotter Pin
Flame Cylinder
Cover
(3) Screws
(3) Screws

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
10
t
15

OUTSIDE SWITCHES
Wall Switch
(Power On/Off) Wall Thermostat
Control Panel
(Heater On/Off Switch)
Control Panel
(Power On/Off)
Control Panel
(Flame/Ember
On/Off Switch)
MAIN POWER
Home Power Supply
120V
SHELL Trasformer
Remote
Sensor
Temperature
Sensor
N
L2
L1 L1
T105°C
PTC
19-19 17-17
Flame Motor (L)
Fan Motor (L)
21-21
6-6
18-18
8-8Heater 2 (L)
7-7Heater 1 (L)
11-11
26-26
3-3
2-2
27-27
P-L
L-M
L-FAN
L-R2
L-R1
ELF
SIP2
REMOTE
28-28
29-29
28-28
9-9
15-15
12-12
K-P
SIP6
K-H
SIP3
TEM.
B-B
1-1
L2
N1
N2
N
SIP10
SET_T
SIP12
FLAME
SIP11
LIGHT
SIP7
T-P
N-M1
N-FAN1
POWER-N
P-TRA.
L1 = Black (Power)
L2 = Orange (Power)
G = Green (Ground)
N = White (Common)
N1 = Blue (Common)
N2 = Blue (Common)
WIRING DIAGRAM - 120 VOLT
Wiring diagrams are provided here for reference purposes only. This information is also provided on schematics attached directly to the appliance
on the left side.
CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND DAN-
GEROUS APPLIANCE OPERATION.
WARNING
Do not install or operate this fireplace through a switch wired in the 120 VAC or 240 VAC circuits. The only approved
wiring for a switch is through the low voltage circuit (24 VAC) as shown on Page 14.
HOME POWER -
SUPPLY 120 VAC FIREPLACE WIRE
HARNESS
See Power Supply Specifications on Page 3. N
L1
GROUND
YELLOW AND GREEN
ORANGE
BLACK
BLUE
BLUE
WHITE N
L1
N1
N2
L2
120 V 1600 W
120 V AC
GROUND
G
IF THE APPLIANCE IS TO BE HARD WIRED
IN, THE POWER CORD MUST BE REMOVED
(SEE INSTRUCTION #2 ON PAGE 5).
Figure 20
WIRING - 120 VOLT
Figure 19

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 11
t
15

OUTSIDE SWITCHES
Wall Switch
(Power On/Off) Wall Thermostat
Control Panel
(Heater On/Off Switch)
Control Panel
(Power On/Off)
Control Panel
(Flame/Ember
On/Off Switch)
MAIN POWER
Home Power Supply
120V
SHELL
Trasformer
Remote
Sensor
Temperature
Sensor
N
L2
L1 L1
T105°C
PTC
19-19 17-17
Flame Motor (L)
Fan Motor (L)
21-21
6-6
18-18
8-8Heater 2 (L)
7-7Heater 1 (L)
11-11
26-26
3-3
2-2
27-27
P-L
L-M
L-FAN
L-R2
L-R1
ELF
SIP2
REMOTE
28-28
29-29
28-28
9-9
15-15
12-12
K-P
SIP6
K-H
SIP3
TEM.
B-B
1-1
L2
N1
N2
N
SIP10
SET_T
SIP12
FLAME
SIP11
LIGHT
SIP7
T-P
N-M1
N-FAN1
POWER-N
P-TRA.
L1 = Black (Power)
L2 = Orange (Power)
G = Green (Ground)
N = White (Common)
N1 = Blue (Common)
N2 = Blue (Common)
WIRING DIAGRAM - 240 VOLT
Wiring diagrams are provided here for reference purposes only. This information is also provided on schematics attached directly to the appliance
on the left side.
CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND DAN-
GEROUS APPLIANCE OPERATION.
WIRING - 240 VOLT
Figure 21
Figure 22
HOME POWER SUPPLY
240 VAC
120 V (L1) + 120 V (L2) = 240 V
FIREPLACE WIRE
HARNESS
120 VAC
120 VAC
WHITE
BLACK
ORANGE
BLUE
BLUE
YELLOW AND GREEN
GROUND
N
L1
L2
240 V 3000 W
GROUND
N
L1
L2
N1
N2
See Power Supply Specifications on Page 3.
WARNING
Do not install or operate this fireplace through a switch wired in the 120 VAC or 240 VAC circuits. The only approved
wiring for a switch is through the low voltage circuit (24 VAC) as shown on Page 14.
THE 120 VOLT POWER CORD INSTALLED ON
THIS APPLIANCE MUST BE REMOVED (SEE
INSTRUCTION #2 ON PAGE 5). G

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
12
5 V
GROUND
INSIDE
POWER ON/OFF SWITCH
(ON CONTROL PANEL)
POWER ON/OFF SWITCH
(OPTIONAL WALL SWITCH)
OUTSIDE
RED
RED
GREEN
1K POTENTIOMETER
5 V
GROUND
INSIDE OUTSIDE
A/D
BLACK
Ω
WHITE
GREEN
WALL
THERMOSTAT
WALL THERMOSTAT & WALL SWITCH WIRING DIAGRAMS
(optional kits, see Page 18)
• When using the manual control panel power on/off switch, the outside power on/off switch (optional wall switch kit) must be in the OFF
position.
• When using the outside power on/off switch (optional wall switch), the manual control panel power on/off switch must be in the OFF
position.
• When using the remote control (optional kit), the manual control panel power on/off switch and the outside wall switch (optional kit) must
be in the OFF position.
Figure 23
Figure 24

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 13
Installing Wall Thermostat
(optional kit, see Page 18)
Wire the wall thermostat prior to installing the fireplace.
WALL THERMOSTAT WIRING (24 VAC):
Install Wall Thermostat per instructions provided with kit and per the following information:
1. Turn off circuit breaker.
2. Remove cover plate located on the left side of appliance.
3. Locate the the black and white wires and pull out the length needed to reach wall thermostat (15 feet max.).
4. Connect the wires to the wall thermostat as shown in Figure 25. Follow instructions provided with wall switch kit.
Figure 25
Black
5 V
Left Side of
Fireplace
White
White
Black
White
Black
Wall Thermostat

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
14
Power On/Off Wall Switch Installation
(optional kit, see Page 18)
Wire the wall switch prior to installing the fireplace.
WALL SWITCH WIRING (24 VAC):
Install Wall Switch per instructions provided with kit and per the following information:
1. Turn off circuit breaker.
2. Remove cover plate located on the left side of appliance.
3. Locate the 2 red wires and pull out the length needed to reach wall switch (15 feet max.).
4. Connect the red wires to the wall switch as shown in Figure 26. Follow instructions provided with wall switch kit.
Red
Red
Figure 26
Red
5V
Red
Red
Red

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 15
TROUBLESHOOTING
Symptom Possible Causes Who Performs Corrective
Action
Corrective Action
1. Fireplace turns off and will not
turn on and an audible beeping
noise can be heard.
Fireplace has overheated. Homeowner Theappliance is protectedwitha safety
device to prevent it from overheating. If
thefireplace should overheat,athermal
switch will disconnect power to the
unit and will not come back on without
being reset. Reset it by turning the
main power switch off (or optional wall
switch or wall thermostat, if installed)
and waiting 10 minutes then turning it
back on. If the thermal switch continues
to trip repeatedly contact a qualified
service technician.
2. Flame is fixed (unmoving). Wiring may be loose or the flame
motor may be defective.
Qualified service technician Inspect all wiring for loose connec-
tions. If the wire connections are good,
replace the flame motor.
3. Flame sputters. Flame motor is defective. Qualified service technician Replace flame motor.
4. Remote control does not work. Low batteries.Unit switch and/or
wall switch in “on” position.
Homeowner Replace aa batteries in remote control.
If problem persists, there may have
been a loss of power to the unit as a
possible result from a power failure
(i.E. Breaker tripped).
Turn off main power on/off switch (see
figure 4) and/or optional wall switch (if
applicable).
5. Circuit breaker tripsor fuseblows
when the unit is turned on.
Improper circuit current rating. Qualified service technician Check the house circuit to ensure it is
on a dedicated circuit with proper amp.
Rating. If the circuit breaker continues
to trip (or blown fuses), inspect wiring
for a loose connection or a dead short.
Repair or replace wiring and/or con-
nectors as necessary.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
16
REPLACEMENT PARTS - MODELS CAPELLA 33, SPARK 33, MPE33-2, AND ERT3033
ITEM
NO.
DESCRIPTION 33" Electric Fireplaces
CAT. NO. QTY
1LED Light Strip Embers H9106 2
2Side Frames, 1 Left And 1 Right H1942 1
3Circuit Board LED 33 & 36 H9107 1
4Nailing Flange Kit, (4 Each) H1626 1
5Mirror Glass Panel H9108 1
6Glass Retaining Bracket Kit: Left, Right, & Top H1628 1
7Grate Assembly H1944 1
8a Blower, Heating Element & Access Panel Assembly H1630 1
8b Fuse Plate Assembly (5 each) H5043 1
9Flame Cylinder Assembly LED Models H9109 1
10 Flame Motor H9112 1
11 Flame Cylinder Strip 33 & 36 LED H9111 1
12 Log / Ember Bed Assembly 33 H9113 1
13 Panel, Bottom, Front H1946 1
14 Panel, Flame Cover H1947 1
15 Panel, Louver, Upper Front H1948 1
16 Panel, Upper Frame Top H1949 1
17 Electrical Outlet Cover Plate H1639 1
18 Screen Set, Pull H1640 1
19 Switch, Toggle (1 Each) H1641 1
20 Transformer Assembly H1642 1
21 Wire Harness 33 & 36 LED Models H9116 1
22 RCE 33 & 36 Remote Control H9118 1
23 Power Cord (110 V only) H1645 1

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 17
REPLACEMENT PARTS COMPONENT DIAGRAMS - MODELS CAPELLA 33, SPARK 33, MPE33-2, AND ERT3033

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
18
ACCESSORY COMPONENTS -
MODELS: CAPELLA 33, SPARK 33,
MPE33-2, AND ERT3033
The following items are available for use with
these appliances.
Cat. No. Model Description
H3430 GEP-33BL Glass Enclosure Panel, Black on Bronze
H3433 GEP-33PB Glass Enclosure Panel, Brass on Bronze
H3434 GEP-33BS Glass Enclosure Panel, Stainless on Bronze
Cat. No. Model Description
H3435 TK3-33BL 3-pc. Black Trim Kit
H3436 TK3-33PB 3-pc. Brass Trim Kit
H1932 TK3-33BS 3-pc. Stainless Trim Kit
Cat. No. Model Description
85L87 FWSK Wall Switch Kit, White
Cat. No. Model Description
H8864 WS-S-TSTAT Wall Switch Thermostat
Wall Thermostat
The wall thermostat kit provides temperature
control for optimum comfort.
Wall Switch Kit
Trim Kit
Glass Enclosure Kit
These glass enclosure panels are a one-piece
panel, which have a bi-fold “look” as shown
below.
This kit contains trim panels used to finish the
gaps between the wallboard and the fireplace,
providing the appliance a finished built-in look.
Cat. No. Model Description
H3604 FFEP-33M33" Decorative Complete Front Face, Mission Style
H3605 FFEP-33IA33" Decorative Complete Front Face, Interlocking Arch
Front Face Kits
These decorative, screened front face panels are available in two attractive styles and are easy to
install.
Facade Styles
Interlocking Arch
Face Panel
Mission Style
Face Panel
PRODUCT REFERENCE INFORMATION
Please contact your IHP dealer for any questions or concerns. For the number of your nearest
dealer, contact us at IHP.us.com.
INNOVATIVE HEARTH PRODUCTS
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
visit us at IHP.us.com

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 19
Printed in U.S.A. © 2013 Innovative Hearth Products LLC
P/N 900220-00, Rev. A 10/2015
Innovative Hearth Products
1508Elm Hill Pike, Suite 108• Nashville, TN 37210
Innovative Hearth Products
Electric Fireplace
Limited One Year Warranty
THE WARRANTY
Innovative Hearth Products Limited One Year Warranty ("IHP") warrants your electric fireplace, appliance or insert ("Product") to be free from defects in materials and work-
manship at the time of manufacture. The product body, blower and circuit board, if applicable, carry the Limited One Year Warranty. After installation, if covered components
are found to be defective in materials or workmanship during the Limited One Year Warranty period and while the Product remains at the site of the original installation,
IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price
or wholesale price of the IHP Product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or
replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited One Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase.In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited One Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry a Limited One Year Warranty but are warranted as follows:
Glass components – Replacement for 90 days from the date of installation
Accessories & doors – Repair or replacement for 90 days from the date of installation
Light bulbs, LED strips & batteries – Replacement for 90 days from the date of installation for defects in material and workmanship only
Remote control – Repair or replacement for one year from the date of installation
Labor coverage – Prevailing IHP labor charges apply for the warranty period of the component
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse,
or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. All precautions and warnings as
described in the instruction/owner’s manual must be followed.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instruc-
tions provided with the Product; (d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited One Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Products, whether such damage occurs or is discovered before or
after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a
particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited One Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited One Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited
One Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited One Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited One Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.IHP.US.COM.

20
Printed in U.S.A. © 2015 Innovative Hearth Products
P/N 900274-00 Rev. NC 11/2015 1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
IHP reserves the right to make changes at any time, without notice, in design, materials,
specifications, and prices, and also to discontinue colors, styles, and products. Consult your
local distributor for fireplace code information.