Ikegami IPD-Q38 User manual

High Performance
Day/Night IP PTZ Camera
IPD-Q38
INSTRUCTION MANUAL
(APPLICATION INSTRUCTIONS)
Carefully read this manual before use in order to keep these
products at full capacity.

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Table of Contents
PREFACE .................................................................................................................................. 1
MAKING CONNECTIONS....................................................................................................... 4
CONNECT TO PC.......................................................................................................................... 4
CONNECTION WITH INTERNET EXPLORER ...................................................................................... 6
MAKING BASIC SETTINGS ................................................................................................... 8
SCREEN CONFIGURATION............................................................................................................. 8
SETTING PROCEDURE................................................................................................................ 10
HELPFUNCTION ....................................................................................................................... 12
SETTING NETWORK.................................................................................................................... 13
TIME SETTING............................................................................................................................ 14
TO CHANGE THE REGISTRATION OF ADMINISTRATOR .................................................................... 15
REGISTRATION OF OPERATOR..................................................................................................... 16
CHANGE CAMERA SETTINGS....................................................................................................... 17
SETTING THE IN/OUT TERMINAL CONNECTION.............................................................................. 20
INSTALLATION ..................................................................................................................... 22
INSTALLING WITHIN LAN/WAN.................................................................................................... 22
INSTALLATION OVER INTERNET.................................................................................................... 24
MONITORING ........................................................................................................................ 27
SCREEN CONFIGURATION........................................................................................................... 27
VIEWING PICTURES .................................................................................................................... 29
AUDIO,LISTENING AND SENDING ................................................................................................ 31
CONTROLLING STREAMING VIDEO................................................................................................ 32
OPERATION ........................................................................................................................... 33
CONTROLLING THE CAMERA DIRECTION,ZOOM AND FOCUS ......................................................... 33
PRESET FUNCTIONS................................................................................................................... 38
USE AUTO-PAN.......................................................................................................................... 40
USE PRE SET TOUR................................................................................................................... 43
USING ALARM FUNCTION.................................................................................................. 50
TO SET THE ALARM FUNCTION ..................................................................................................... 50
RECORD ALARM PICTURES TO THE BUILT-IN MEMORY................................................................... 51
MOTION DETECTION................................................................................................................... 53
SEND ALARM BY MAIL.................................................................................................................. 58

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SENDING ALARM SIGNAL TO EXTERNAL DEVICES FROM THE OUTTERMINAL................................... 60
RECORDING AND PLAY BACK............................................................................................ 62
DOWN LOADING ALARM VIDEO INTO THE PC (ONLY ADMINISTRATOR CONTROL).............................. 62
TO RECORD STREAMING VIDEO IN PC......................................................................................... 63
TAKE A STILL PICTURE................................................................................................................ 64
PLAYBACK ................................................................................................................................. 65
OTHER FUNCTIONS............................................................................................................. 70
REGISTRATION OF A NETWORK RECORDER.................................................................................. 70
AUTOMATIC ADJUSTMENT OF A TIME DIFFERENCE ......................................................................... 71
PRIVACY MASKING,HIDING A PART OF SCREEN............................................................................. 72
TO CHANGE THE TV STANDARD .................................................................................................. 77
SETTING DEFAULT VALUES FOR RESOLUTION,PICTURE QUALITYAND FRAME RATE.......................... 78
USE THE CONTACT TERMINAL...................................................................................................... 79
ERROR MESSAGE WARNING....................................................................................................... 79
MAINTENANCE.....................................................................................................................80
SCREEN CONFIGURATION........................................................................................................... 80
DISPLAYING AND SAVING THE LOG DATA ...................................................................................... 82
SAVE THE SETTING DATA IN PC ................................................................................................... 85
RESTORING THE SETTING DATA ................................................................................................... 86
INITIALIZING DATA ...................................................................................................................... 88
FIRMWARE OR INTERFACE SOFTWARE UPGRADE......................................................................... 89
REBOOT THE SYSTEM................................................................................................................. 94
DISPLAYING THE CURRENT CONDITION......................................................................................... 95
DISPLAYING THE MACHINE INFORMATION...................................................................................... 97
TROUBLESHOOTING ........................................................................................................... 98
GLOSSARY ........................................................................................................................... 101
INDEX ................................................................................................................................... 106
SPECIFICATIONS................................................................................................................ 109
HIGH PERFORMANCE DAY/NIGHT IP PTZ CAMERA IPD-Q38..................................................... 109
DRAWINGS............................................................................................................................112
IPD-Q38................................................................................................................................. 112

1
Preface
Features
Thank you for choosing this Ikegami High Performance PTZ Speed Dome IP Camera.
Please read the Instruction Manual (Setup Instructions) for the full setup procedure,
before reading this application manual, as this manual describes further procedures
and operations in more depth than the basic setup procedure manual.
All Ikegami cameras are designed and manufactured with utmost care and
craftsmanship to provide long life and high quality performance, if it is properly used
and maintained as outlined in this manual.
This Ikegami product is made of ECO friendly components based upon the Company
policy and corporate social responsibility to contribute towards the Global
Environmental Solution for energy conservation and environmental sustainability, all
the components used in this product are Non-hazardous, Toxic Free, Non-Lead and
conform with Japan’s Green Product regulation, EU’s RoHS directive and other
Environmental and hazardous chemical substances related regulations and laws.
This camera system has the following features:
zIkegami’s T-sip (Triple Scale-able, IP) system, which employs a high efficiency
JPEG2000 video compression and de-compression system.
zT-sip family Scale-able functions:
¾3 x Picture Sizes.
¾5 x Compression Rates.
¾7 x Frame Rates.
zHTTP video transmission which has strong resistance against virus attacks.
zBuilt-in Web server allows to easy connection with Internet Explorer for surveillance
system network.
zPowerful 35 times optical zoom lens and 10 times digital zoom for many applications.
zHigh sensitivity in low light conditions with powerful 32 times Electronic sensitivity
increase function.
zTrue Day/Night function with sliding IR filter mechanism.

2
zWide light dynamic range for good reproduction in various light conditions.
zAutomatic Pre-set Tour function for convenient tour for pre-set points.
zSmart motion detection function with multi-parameter algorithm.
It is called as an Ikegami Intelligent Low False Alarm Motion Detection (Patent
pending).
zWell designed and accurate Alarm function with low false alarm rate with Pre and
Post alarming.
zHandy One-click targeting function making a quick centering of the desired object
and zoom in on a screen by mouse.
zTrue Day/Night Change-over Facility for low light conditions for precision IR
sensitive monochrome picture reproduction.
zPre-set Tour by easy programming of tour plan.
zHigh speed motion and accurate positioning of 420 degree in a second with a built-in
Bottom Flip function.
Recommended Operating Environment
It is recommended to have the following system to use this IP PTZ camera for
reproducing pictures, for setting up, and for maintenance. Slower transmission or
un-fluent movement in a picture may occur if the performance of PC and other devices
is not good enough.
zMicrosoft Windows XP
zInternet Explorer 6.0
zIntel Pentium 4, 2.0GHz or higher
z256MB memory or higher (512MB or higher is better)

3
Terminology
In this instruction manual, “Left-click” is used to mean “click the left mouse button”.
and “Right-click” means click the right mouse button. Also in this manual, “Left drag”
or “Drag” is used to mean “hold down the left mouse button and move the mouse” and
“Right-drag” to mean “Hold down the right button and move the mouse”
A “PC” represents a personal computer with Microsoft Windows XP installed.
Internet Explorer 6.0 is listed either as Internet Explorer or Browser.
Other terms are explained in a “Glossary” at the back of this instruction manual. For
technical terms not listed there, please refer to an appropriate site or other source of
information.
Microsoft, Windows, Internet Explorer, ActiveX, Excel and DirectX are registered
trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered
trademarks of Intel Corporation in the USA and its subsidiaries in other countries.
Other corporate names and proprietary names are trademarks or registered
trademarks of their corporations.
The symbols ® and ™ are not included in the text.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.

4
Making connections
Before making connection, IP address and Internet Explorer Setup of the PC must be
changed to make it identical with the PTZ camera.
The PC has to be separated from a network while doing this procedure.
To begin, connect this PTZ camera and the PC with a direct LAN cross over cable, or
via a HUB/SWITCH to change the units IP address from the default factory IP setting.
Connect to PC
Setting the PC
To make setup, the network setup of PC has to be changed before making connection.
Please refer the PC setup to page 14 in a supplied instruction manual (setup
instructions).
Direct Connection with LAN cross over cable
This is the way to connect with this camera and PC with a LAN cross over cable.
Please note that the LAN cross over cable shall be of Cat.(category) 5 , or better.
PC (Windows XP)
IP address ：192.168.1.***
Subnet mask ：255.255.255.0
LAN Cable
Cross cable of category 5 or
better.
This camera （Pendant type）
Initial Setting
IP address ：192.168.1.100
Subnet mask ：255.255.255.0
Please note that the following shows the procedure for a Pendant mount PTZ Dome
so please you make a proper connection for a flush mount checking the right
position of the Ethernet connector.

5
Connection through HUB/SWITCH
This shows how to connect the PTZ camera through a HUB/SWITCH.
Please be sure to use a straight LAN cable of Cat-5 (Category5) or better.
PC (Windows XP)
IP address ：192.168.1.***
Subnet mask ：255.255.255.0
HUB
This camera （Pendant type）
Initial setting
IP address ：192.168.1.100
Subnet mask ：255.255.255.0

6
Connection with Internet Explorer
To connect using Internet Explorer, first input the URL of this PTZ camera.
The initial setting of the machine is “http://192.168.1.100”.
You are asked for an user name and a password after the pop-up window opens.
Then, input the administrator’s or operator’s name and click .
An operator’s name is not registered in an initial setting.
The default administrator’s name is “admin”, and the default password is "1".
The administrator is authorized to change settings or to do maintenance work, but the
operator can do only monitoring. It is recommended to designate all users as operators
for normal use and monitoring, in order to prevent the system from intentional or an
un-intentional misuse.
The administrator should only activate or maintain the system.
The monitor screen shows up, if both the user name and password are correct.

7
Installation of the ActiveX picture display
Video images or pictures will not be displayed on a screen before installing the ActiveX
to the PC.
The screen below shows the Windows XP Service Pack 2.
The screen is different with the Windows XP Service Pack1 or earlier versions.
Click the yellow bar on the upper side of a screen and install ActiveX.
The “Security Warning” dialogue box appears, then, click .
When ActiveX has been successfully installed, video images from the PTZ camera are
displayed on the monitor screen.

8
Making Basic Settings
Before installing the camera, ensure that the basic setup is completed.
It is necessary to log onto the camera as the administrator in order to change the basic
camera settings.
The default administrator’s user name is “admin”, and the default password is “1”.
To change the setup, select “SETTING” in mode selection.
Screen Configuration
The screen changes and the Setting Menu and Setup Titles are displayed.
①Mode Selection
You can change the mode in “MONITOR”, “SETTING” or “MAINTENANCE” with
the drop down list, when operating as the Administrator.
To change the settings, select the “SETTING” in MODE and the screen changes to
show the Setting Menu and the Setting Title.
SETTING：To change setups of this PTZ camera
④
⑤
②
③
①

9
Sections of description dealing with SETTING Mode
zMaking Basic Settings (p.8)
zMonitoring Audio, Listening and Sending (p.31)
zOperation Use Auto-Pan (p.40)
Use Pre Set Tour (p.43)
zUsing alarm function (p.50)
zOther functions (p.70)
②Setup Menu
For a selection of setup items
③Help
To select Help function on or off
④Setup Input Area
To input data for Setup parameters
⑤Save／Reset
Save ：To memorize input parameters in the camera
Reset ：To go back to the setup starting parameters.
(p.13) Setting Network
(p.16) Registration of Operator
(p.58) Sending alarm notice on e-mail
when an alarm incident occurs
(p.50) To set the alarm function
(p.14) Time Setting
(p.17) Change Camera Settings
(p.77) To change the TV Standard
(p.78) Setting default values for
resolution, picture quality
and frame rate
(p.15) To change the Registration of
Administrator
(p.70) Registration of a Network Recorder
(p.59) To register destination
(p.53) Motion Detection
(p.71) Automatic adjustment of a time
difference
(p.72) Privacy Masking, Hiding a part
of screen
(p.20) Setting the In/Out Terminal
connection
(p.43) Use Pre Set Tour

10
Setting Procedure
Click an item to change on the setup menu.
The Setup screen shows up on the right side of the screen, then, input the desired
parameters for change and click .
Click if you want to go back to the value when started.
The confirmation dialogue box shows up. If you want to keep it, click to
save.

11
Setting input is displayed and the new setting is OK and saved, when the message of
“Setting succeeded” appears.
“Motion Detection”(p.53) will remain even without clicking and the screen
shows the result, but these will return to the previous setting (the last saved setting),
when the PTZ camera is restarted.
If it is necessary to save those, click and keep them.
In some cases, the message of “Setting succeeded. Please reboot” and is
displayed. In such a case, click to restart the PTZ camera.
In such a case, the setting result will not appear until the machine has restarted.
If there are some mistakes in inputs, the error dialogue box will appear and will
display show the error points in yellow color when you click the icon.

12
HELP Function
Useful clues or suggestions will appear on the screen when you use HELP for values to
input, or hints for the entry column.
To get HELP, select HELP ON at the top right-hand corner of the screen.
A desired HELP will be displayed when you check the area on the entry column or the
input area with the mouse.
(Note : the help will not be displayed in some cases)

13
Setting Network
Network setting is needed when connecting this PTZ camera to a LAN, WAN or the
internet. Internet setting is made with the IPv4 setup screen.
To set this, select and click IPv4 in the Setting Menu.
①Use DHCP
zManual ： To allocate an IP address specified in ③
zAuto ： DHCP Server automatically allocates an IP address.
②DNS
zManual ： To access the DNS Server specified in ⑦.
zAuto ： To access the DNS Server specified by the DHCP Server.
③IP Address
Input the IP address to be allocated to this machine. If two or more cameras and
other devices are in the network, ensure you allocate different IP addresses, so that
an IP conflict or overlap does not result. The initial setting is “192.168.1.100”.
④Subnet Mask
Input the subnet mask to be used for this machine.
The initial setting is “255.255.255.0”.
⑤Gateway
Input Gateway (Router) IP address. The initial setting is “192.168.1.1”.
①
②
③
④
⑤
⑥
⑦
⑧

14
⑥MTU
Make a MTU setting. The numbers to input should be between 576 to 1500.
The initial setting is “1454”.
⑦DNS Server
Make the IP address setting for DNS Server. No need to specify an alternative DNS
Server. The initial setting is “192.168.1.1” for the priority Server.
Alternative DNS Server is not specified.
⑧Port Number Setting
Set the HTTP and HTTPS (SSL) port numbers. The initial setting of HTTP ort is
“80”. For HTTP port, it is “443”.
The IP address, Subnet Mask and other settings are different with the various
customers' operating environment and setup value depends on those environments.
It is advisable to consult with your network administrator.
If the IP address, Subnet Mask or other settings are changed, there is a possibility that
you may not to be able to make successful connection over the network.
In such cases, try to connect using Internet Explorer after ensuring an alignment of the
setup of the PC to the network settings.
Time Setting
To set the time, click ”Time” in the Setting Menu.
Select “Time” and set “Year” “Month” “Day” etc among the drop down list.
Click , internal clock in the PTZ camera is set.

15
To change the Registration of Administrator
The settings can be changed to a unique administrator’s name. The initial default
settings are “admin” for user’s name of administrator and “1” for the password.
It is recommended to change those settings as soon as the installation is made, for a
protection from malicious or accidental attempts to change the setup.
To register the administrator, click “Administrator”
①Login Name
Input an administrator’s log-in name. (Factory default is “admin”).
Up to 16 alphanumeric characters can be entered, but characters such as ", ', &, <,
>, are not accepted.
②Password
Input an administrator’s password (Factory default is “1”).
Up to 8 alphanumeric characters can be entered, but characters such as ", ', &, <, >,
are not accepted.
③Password（Reentry）
Input the Administrators password again as in ②again to confirm and verify.
④Language Selection
To select language for a screen display.
①
②
③
④

16
Registration of Operator
Registered operators can observe pictures on a screen (monitoring) and can control
camera movement (camera operation). However they can not change settings nor
perform any maintenance operations.
For normal surveillance applications, the operator’s control is adequate and is
recommended. The Administrators access rights are only required for maintenance
work or when the settings need to be changed.
Up to 50 names can be registered for operators.
To register a new operator, click “User” in a Setting Mode.
①②③④⑤
①Login Name
Input an operator log-in name. Up to 16 alphanumeric characters can be used, but
special characters such as ", ', &, <, >, are not accepted.
②Password
Input an operator’s password. Up to 8 alphanumeric characters can be used. But
special characters such as ", ', &, <, >, are not accepted.
③Password（Reentry）
Input the Operators password again as in ②above to confirm and verify.
④Language
Select language for a screen display. If you connect from the browser using the
registered login name and password, the display is in the selected language.

17
⑤Action
zNo change ： Un-change the settings of this operator.
zRegister ： Make effective the changes that this operator did.
zDelete ： Erase those settings made by this operator.
Change Camera Settings
There are two ways to change and adjust the camera settings.
One is via the “Camera Setting”(p.17), and the other way is via “CAMERA
FUNCTION” (p.19).
Detailed setting of the camera has to be made via the “Camera Settings” while
“CAMERA FUNCTION” provides a handy way of changing simple settings while
viewing video images on a screen for “White Balance”, “Wide Dynamic Range” and
“Back Light Compensation”. “Camera Setting” and “CAMERA FUNCTION” are
interlocked and if change is made via either function, the changes are displayed
properly on those screens.
Change with “Camera Setting”
For camera setting, click “Camera” in the Setting Menu.
①Streaming Setting
Input the desired title when monitoring video images with Web Browser.
Up to 16 characters can be used, but special characters such as ", /, :, *, ?, <, >, |,
are not accepted.
②Electric Sensitivity Up
This is used to select the Sensitivity increase either ON or OFF. In the ON position
①
②
③
④
⑤
⑥
⑦
⑧
⑨
⑩