IMC/Teddy PHS User manual

Project Name:
Item #:
Model #: PHS
PHS
PORTABLEHANDSINK
INSTALLATION
MANUAL
For Design and Installation Assistance
Call: 800-221-5644
[e-mail]
50 Ranick Drive East • Amityville, NY 11701
(P) 800-221-5644 • (F) 631-789-3633
www.imcteddy.com

TABLE OF CONTENTS
Introduction.............................................................1
Start-Up Procedures............................................2-3
Hot Water Warning.................................................5
Warranty & Maintenance.......................................10
Parts & Components Included..............................1-2
Operation Tips........................................................4
Operation Diagram..................................................4
Troubleshooting
Hot Water Heater........................................5-6
Water Pump...................................................7
Electronic Faucet (EFD-2D).........................7-8
Sensor Faucet Control Module....................8-9
Electronic Faucet Q/A....................................9

INTRODUCTIONTABLE OF CONTENTS
PARTS & COMPONENTS INCLUDED
* denotes image available
Operating the IMC/Teddy Portable Hand Sink is a straightforward procedure that can be
accomplished with normal techniques. Procedures may vary due to eld conditions and
state regulations. Please note that the following instructions are recommendations only.
The operator is responsible for proper setting and making sure the appropriate codes
are followed. Please contact the IMC Teddy Engineering Department (800-221-5644) for
additional assistance.
Please read the attached information carefully, as much of the information provided is
reecting proven operating techniques used in previous installations.
• Integral Towel Dispenser (ITD)*
• Electronic Faucet (EFD-2D)*
• Sensor Faucet Control Module*
• Soap Dispenser (SD)*
• 4” Plater Casters, (2) w/ Brakes
• Hot Water Heater*
• Water Pump*
• Waste Water Tank (6 Gal)*
• Fresh Water Tank (5 Gal)*
• 8’ Cord/Plug 5-15/120V*
• Fittings & Hoses
• GFI Outlet*
• Double Outlet Box
• Outlet Cover Plate
• Door Pull*
• Door Lock*
• Hook*
• Door Hinges
*Integral Towel Dispenser (ITD)
*Hot Water Heater
*Electronic Faucet (EFD-2D) *Sensor Faucet Control Module
*Soap Dispenser (SD) *Water Pump
1

START-UP PROCEDURES
Step 1:
Step 2:
*Waste Water Tank (6 Gal) *Fresh Water Tank (5 Gal) *8’ Cord/Plug 5-15/120 V & Hook
*GFI Outlet *Door Pull & Lock
Fill fresh water tank with cold,
potable water. Fill up to the
indicated “Water Level” mark
as shown in photo.
Plug the external power cord
into a dedicated electrical
outlet.
WARNING: The external power cord has a 3 prong standard 5-15 plug. Use only 120V power
sources. Please check voltage before operating the unit.
2

Step 3:
DO NOT PLUG IN WATER
HEATER YET!!!
Open cabinet door and plug the
following into the GFI outlet:
a. Water Pump
(standard, black 3 prong plug)
b. Sensor Faucet Control Module
(larger, black transformer)
Step 4:
Step 5:
With the unit fully connected,
place hands under water spout
or in front of sensor and let
water run 1-2 minutes.
Make sure hands remain
within range of sensor.
Inside of cabinet, plug the
water heater (colored plug)
into the GFI outlet.
The unit is now ready to use!
3

OPERATION DIAGRAM
OPERATION TIPS
• DO NOT CONNECT WATER HEATER TO ELECTRICITY UNLESS UNIT IS FULL OF WATER!!!
• Check the waste water tank periodically. Dump out waste water when it reaches the “Empty
Water Level”. Dispose of waste water in a sanitary drain only.
• Do NOT let the waste water tank overow.
• Keep the drain hose inserted into the waste water tank at all times.
• Do NOT let the water pump run dry for more than 2 minutes; damage to the pump may occur.
• When fresh water tank is empty, the pump will drain air bubbles into the system. This is an
indicator that the fresh water tank must be relled.
• Disconnect the water pump from the GFI outlet until the fresh water tank can be relled.
4

HOT WATER WARNING
TROUBLESHOOTING
Water Heater
DANGER Hot water can be dangerous, especially for infants or children, the
elderly, or inrm. There is hot water scald potential if the thermostat
is set too high.
Water temperatures over 125°F (51°C) can cause severe burns or
scalding resulting in death.
Hot water can cause rst degree burns with exposure for as little as:
3 seconds at 140° F (60°C)
20 seconds at 130° F (54°C)
8 minutes at 120° F (48°C)
First steps to be taken in the event of malfunction:
» Check the circuit breaker
» Check the lter screen for scale blockage or dirt accumulation.
WARNING: Always shut off power and water to the unit prior to removing the lter screen. Failure to
do so may cause serious bodily injury or death.
Regularly clean and descale the lter screen located in the cold water inlet connection and if
necessary replace. Always shut off power and water to the unit prior to removing the lter screen.
A damp cloth is sucient for cleaning of the unit’s housing. Do not use any abrasive or corrosive
cleaning agents.
DANGER: Electrocution
Do not attempt to reset the safety pressure cutout of this water heater unless power to the unit has been
completely shut off at the circuit breakers.
Symptom Possible Cause Solution
No hot water
despite fully
opened hot
water faucet.
No electrical power
Check the circuit breaker and
check voltage at the wiring
block.
The activation ow rate
needed to turn on the
heating element has not
been reached.
– Clean lter screen
– Clean aerator installed at
faucet
Safety cut out tripped
– Turn circuit breakers off
– Open hot valve to release
pressure from the unit
– Turn circuit breakers off
– Reset safety pressure cut
out (See Figure to Right)
– Turn circuit breakers on
5

Tankless heaters are designed for a very long service life. Actual life expectancy will vary with
water quality and use. The unit itself does not require any regular maintenance. However, to ensure
consistent water ow, it is recommended to periodically remove scale and dirt that may build up at
the aerator of the faucet.
The unit has a built in lter screen that should be cleaned from time to time. In order to do this, turn
off the cold water supply at the isolating valve. Clean screen and put the screen back into its original
position.
Water Heater Periodic Maintenance
6

Water Pump
Electronic Faucet (EFD-2D)
Water Pump Servicing
Sensor Range Adjustment
• NEVER remove the ground pin from the power plug.
• If pump runs erratically, open the discharge or dispensing valve. Allow water to circulate,
purging any entrapped air. Leave the valve open, disconnect the pump from power and
reconnect facilitating the air purging (Stop-start the pump by un-plugging it).
• Once the air is purged the pump will start building pressure, eventually reaching the regulated
pressure. Close the valve and the pump should shut off. Check for tting leaks.
• Observe any leaks after the pump has run for approximately 15 minutes. Further tighten
compressions nuts approximately 1/8 to 1/4 of a turn on all ttings in the unit. Wait 15 minutes
and repeat the leak check.
• NOTE: Further adjustments should not be necessary although it may take several days of
operation before all the air has been purged and the system is fully stabilized.
• Cycling: In response to the characteristics of the system in which the pump is installed (the
exibility and length of tubing, etc.), the pump may cycle a few times after shut off. This is
normal. When cycling, the pump should do so at a very low speed.
• Pump will prime only if all pressure is relieved from outlet port.
Every Year - Check unit against operating standards.
Every 5 Years - Replace diaphragm and check against operating standards.
The sensor range is preset at the factory during assembly but can be further adjusted by using the
steps below.
1. The sensing distance is adjustable from 3/4” (2cm) to 6-11/16” (17cm). If there is a disruption in
power, the sensor range is saved and will revert to the last setting when power is restored.
2. The faucet sensor range is set by simply using the on/off button on the front of the control module.
Do not attempt to open the control module box.
3. Push and hold the on/off button; water will ow. After holding the button 5 to 7 seconds, the water
ow will stop and the red LED in the sensor lens will turn on solid.
4. Release the on/off button. The red LED will turn off signaling that the sensor is ready for set-up
for the next 15 seconds.
Continued>>>
7

5. Hold your hand still in front of the sensor at the desired sensor distance. The red LED will ash roughly 5
times then remain on for 2 seconds indicating the new range has been set.
6. If step 5 is not done within 15 seconds, the red LED will blink quickly then stop indicating the sensor
range has NOT been changed. Start over at step 3 to change the sensor range.
PROBLEM
No Water When Activated
(Red LED in electronic eye)
Very Low Flow or Slow Dribble
False Triggering
(Unit goes on by itself)
Continues to Run
(Even after power to faucet
has been disconnected)
If red LED stays on or is ashing:
1. Replace batteries.
2. If appropriate action from no. 1
does not correct problem:
• Sensor range too long/ picking
up sink. Reduce range.
1. Check supply stop(s); open if
closed.
2. Debris in supply hose lter
washers in 1/2” NPSM swivel end;
remove, clean and reinstall.
3. Debris in aerator or spray head;
remove, clean and reinstall.
1. Check surroundings for factors
that can contribute to false
triggering; for example, bright
lights, highly reective surfaces,
sunlight, etc.
2. Range too long; decrease
sensor range.
1. Debris in solenoid valve won’t
close properly. Contact us.
POSSIBLE CAUSE/SOLUTION
Continued>>>
Sensor Faucet Control Module
• Red ashing in the electronic eye indicates low batteries. Replacement batteries: Alkaline AA.
Fresh alkaline batteries should last 400,000 on/off cycles.
• Solid red light in the electronic eye and no water ow indicates batteries are dead.
• NOTE: If unit is used in conjunction with the AC adapter, the faucet will automatically switch to
AC power and conserve its battery power.
8

Battery Replacement - When DC Operated
Electronic Faucet Q&A
1. Your sensor faucet requires four (4) AA alkaline batteries. If the AC adapter is plugged in, unplug it
from its power sources.
2. Remove the battery cover’s three (3) fasteners and pull cover away from the control box.
3. Remove the old batteries.
4. Install the new AA batteries, making sure that the + and - ends are facing the correct direction. Return
the battery cover to its spot and tighten fasteners. If the AC adapter is to be used, plug it in at this time.
5. With the disconnection of power, the sensor range is saved and will revert to the last setting when
power is restored.
Q: Can I operate the faucet manually, without using the electronic eye?
A: Yes. Press the on/off button and water will start owing. To turn water off, press on/off button
again. If you forget to turn the water off, the faucet will automatically turn it off after 30 seconds.
Q: What is the optimal sensing distance?
A: Just in front of the water stream on the side towards the user.
Q: Does the electronic eye require special maintenance?
A: In order for the sensor to function, the electronic eye must be clean. Use only mild soaps and
water. Wipe with a soft cloth.
Q: How often should I clean the lter?
A: Depending on the quality of the water in your area, every 4-12 weeks.
Q: Why doesn’t the water shut itself off after I have moved my hands away from the electronic
eye?
A: Sensor range could be too long. User may have to adjust sensor range.
Q: No water will come out of the faucet and the red LED stays on. What is the problem?
A: Replace the batteries.
9

10
Warranty:
Product is guaranteed against defect in workmanship
and material for a period of one year from date of
shipment, provided such defects are do not result
from abuse, unreasonable usage or other conditions
beyond IMC’s control. IMC’s liability shall not exceed
the cost of material furnished.
Easy Cleaning Instructions:
Rinsing is the most important part of care. Stainless
steel will retain its original bright appearance if
the product is rinsed thoroughly after each use.
“Thorough” rinsing can be done by running the water
throughout the product for a few minutes after
each use. Typically, a rinse and towel drying after
each use takes care of most everyday cleanups. For
everyday cleaning we recommend using Stainless
Steel Cleaners + Polishers. The non-abrasive formula
is safe and effective for day to day cleaning. Your
product will shine like new!
Recommendations for Proper Maintenance:
Use only a mild liquid dish-washing detergent with a
soft sponge to clean and then thoroughly rinse the
product. Rinse thoroughly after each use. “Thorough”
rinsing can be done by running water for a few
minutes and rubbing the cleaned area with a sponge.
Towel dry after each use to prevent mineral deposits
from building up on the surface of the product.
•Do Not allow liquid soap or other household
cleansers to dry on the surface. Most brands contain
chemical additives which will affect the original nish.
•Do Not use solutions of chlorine bleach and water.
Chlorides, which are found in most soaps, detergents,
bleaches, and cleansers, are very aggressive to
stainless steel. If left on the surface too long they can
cause surface pitting.
•Do Not use a steel wool pad to clean. Steel wool
pads have a tendency to break apart and small
particles of steel can become embedded in the
surface of the product. The steel particles will rust
and will give the appearance that the product itself is
rusting.
•Do Not use abrasive cleansers or abrasive pads as it
will scratch the surface.
•Do Not leave wet sponges, cloths, or cleaning
pads on the product. This can lead to surface rust.
Following these recommendations for the care and
cleaning of your stainless steel product will insure
that it will provide you with many years of service.
Chlorides:
Today, chlorides are found in most all soap,
detergents, bleaches and cleansers; chlorides can be
oppressive to stainless steel. However, chlorides are
very water soluble. Therefore, THOROUGH RINSING
of your product after each use to remove any chloride
residue and a weekly scouring is all that is required to
keep your product looking bright and shiny.
Water Quality:
The quality of your water can affect your product’s
appearance. If your water has a high iron content, a
brown surface stain can form on the product giving
the appearance of rust. Additionally, in areas with a
high concentration of minerals, or with over-softened
water, a white lm may develop on the product. To
combat these problems, we suggest that the product
be towel dried after use.
Discoloration, Rust and Possible Pitting:
Wet sponges, cloths, cleaning pads and rubber mats
left on the product can lead to discoloration. Steel
wool pads should never be used to clean your product
as they leave small iron particles in the grain lines
which rust and can damage the product. Continued
usage in this manner may eventually lead to the
product itself rusting and pitting.
Liquid Soap:
Do not allow concentrated liquid detergent to dry on
your product. Most brands contain chemical additives
which will affect the original nish.
Spotting:
The quality of your water can affect your product’s
appearance. In areas with hard water, a brown
surface stain can form on the product giving the
appearance of rust. This also occurs in water with
high iron content. Additionally, in areas with a high
concentration of minerals, or with over-softened
water, a white lm may develop on the product. To
combat this problem, we suggest that the product be
towel dried after use.
Foods:
Heavy salt concentration or foods containing high
levels of salt should not be allowed to dry onto the
surface. Rinse your product thoroughly after use.
For more in-depth maintenance & care guidelines,
visit these resources:
IMC/Teddy Tips NAFEM Tips