Incredible technologies Golden tee home edition Guide

Rev 10/2020

GOLDEN TEE® GOLF, ITS®, INCREDIBLE TECHNOLOGIES®, IT®, ITNet®, and IT incredible TECHNOLOGIES® are the properties of Incredible Technologies, Inc. All

Rights Reserved.

respective owners. PN 815000356RB

WARNINGS AND NOTICES

IMPORTANT SAFETY INSTRUCTIONS

▪

Read these instructions

▪

Keep these instructions

▪

Heed all warnings

▪

Follow all instructions

▪

Do not use this apparatus near water

▪

Clean only with dry cloth

▪

Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

▪

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat

▪

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A

grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided

plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

▪

Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the

apparatus.

▪

Only use attachments/accessories specified by themanufacturer.

▪

Unplug this apparatus during lightning storms or when unused for long periods of time.

▪

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply

cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,

does not operate normally, or has beendropped.

▪

DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with liquids, such as vases on the apparatus.

▪

WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

CAUTION

The motherboard is provided with a replaceable lithium battery. There is a danger of explosion if a battery is incorrectly replaced. Replace the battery

only with the same or equivalent type.

WARNING

•The apparatus shall be connected to a mains socket outlet with a protective earthing connection. Substitute cords may not provide adequate fault

protection. Only use the power cord supplied with this product or an Incredible Technologies, Inc. authorized replacement.

•The mains plug or an appliance coupler must remain readilyoperable.

•Use of unauthorized parts or making any unauthorized modifications will void the warranty and may result in the game operating in an unsafe or

incorrect manner.

•If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

•This cabinet is not suitable for installation in an area where a water jet would be used. The cabinet must not be cleaned by a water jet.

NOTICE

•This game is intended to be operated for amusement purposes only. It is not to be operated in violation of any federal, state, or local laws or

regulations. As the owner and/or operator of this game you are responsible for its operation in compliance with such laws and regulations. The

factory settings for this game may require adjustment in order to comply with the laws and/or regulations in the jurisdiction where the game is

located. It is the sole responsibility of the owner/operator to determine what laws and/or regulations are applicable and to make any

adjustments to the game before operating it for its intendedpurpose.

•This manual and the information contained within is subject to change without notice.

•The Showpiece cabinet is intended for use with the Showpiece Integrated Stand (Model 304S) Use of any other integrated or physically attached

stand or other hardware is not intended: IT does not approve or inspect any third-party products for use with its Showpiece cabinet. Any damage or

injury caused by use of other integrated stand or physically attached hardware is not covered by warranty and IT specifically disclaims any and all

liability for such damage orinjury.

GOLDEN TEE® GOLF, ITS®, INCREDIBLE TECHNOLOGIES®, IT®, ITNet®, and IT incredible TECHNOLOGIES® are the properties of Incredible Technologies, Inc. All

Rights Reserved.

respective owners. PN 815000356RB

INCREDIBLE TECHNOLOGIES WARRANTY AND REPAIR

•Except in the case of handling or operation that is inconsistent with the warnings, notices, and instructions provided herein, your Golden Tee Home

Edition cabinet, including all component parts, is warranted to be without defect in material and workmanship for ninety (90) days from delivery.

•There is a minimum $75.00 service charge for all non-warranty repairs orreturns.

•For all servicing, return to Incredible Technologies,Inc.

•ANY non-factory repair or attempted repair voidswarranty.

•All repairs and/or replacements will ship as soon as possible after receipt or request (subject to availability).

•YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY WILL BE LIMITED TO REPAIR OR REPLACEMENT BY IT, AT IT'S

OPTION.

STANDARD RETURNS POLICY

There are a few important things to keep in mind when returning product that you purchased from Incredible Technologies, Inc. (IT):

•Only Golden Tee Home Edition items that have been purchased directly from IT can be returned directly to IT in accordance with its return

policy. Please contact Customer service at (800) 262-0323.

•Golden Tee Home Edition items purchased through other distributors must be returned in accordance with respective returns and refunds policy of

such point of purchase.

•All returned merchandise must have a Return Merchandise Authorization (RMA) number marked clearly on the outside of the package.

•You must obtain all RMA numbers from Incredible Technologies. Please have the product's Cabinet Identification Device (CID) number available

when calling for an RMA number.

•Merchandise returned without an RMA number will not beaccepted.

•Warranty may be void if serial number or security labels are tampered with or removed. Opening the Nighthawk Chassis system will void your

warranty.

•Advance replacement hardware will be shipped to the customer address on file unless specified otherwise.

•Advance replacement hardware will be billed to the customer until Incredible Technologies, Inc. receives the returned merchandise, at which time a

credit will be issued.

PAYMENT FOR AND STORAGE OF REPAIR MATERIALS

•Materials sent to IT for repair must be paid for according to current price schedules and in a reasonable time. Storage fees for repaired equipment

will be charged at a rate of $50.00 (Fifty US Dollars) per calendar month or fraction thereof after 90 (Ninety) days from notice to the customer that

the repairs are complete. IT reserves the right to resell repaired equipment to cover accumulated storage charges when the accumulated storage

charge reaches 100% (One Hundred Percent) of the repaired items’ then-current replacement cost.

- INCREDIBLE TECHNOLOGIES, INC

GOLDEN TEE® GOLF, ITS®, INCREDIBLE TECHNOLOGIES®, IT®, ITNet®, and IT incredible TECHNOLOGIES® are the properties of Incredible Technologies, Inc. All

Rights Reserved.

respective owners. PN 815000356RB

GT HOME SUBSCRIPTION TERMS AND CONDITIONS

If your GOLDEN TEE HOME EDITION subscription was not set up when your unit was purchased, you should either call

847-870- 7027 or email goldenteehome@itsgames.com from your registered email address to request account activation.

You will receive instructions or a call back to get you set up. The following terms and conditions apply:

There is a subscription fee for access to the GOLDEN TEE HOME EDITION network service. It may be paid

eithermonthly or yearly. The current rate can be found on IT’s website http://home.goldentee.com, by calling

847-870-7027, or emailing goldenteehome@itsgames.com andinquiring.

To set up a subscription you must provide a charge card number or other information that can be billed on a

recurring basis. Your subscription will remain active until either you or IT elect to cancel it and will berebilled

each billing period. IT will not send you a reminder or an inquiry before rebilling yourcard.

If your billing method fails, IT reserves the right to retry it a number of times or to let your subscription lapse, or

both. IT maynot contact you before we do either of these things. It is your responsibility to ensure that you have a

good payment method on file with IT.

Subscriptions can only be cancelled by calling 847-870-7027 or emailinggoldenteehome@itsgames.com

There are no refunds for partially billed subscription periods.

IT is not liable for connectivity problems that may interfere with your ability to connect to the GOLDEN TEE

HOME EDITION network service. Connectivity problems should be discussed with your Internet Service Provider.

IT will not provide technical assistance for network connectivity problems unrelated to the unititself.

IT does not provide Internet access as part of the GOLDEN TEE HOME EDITION network service. You

must havean adequate connection to the Internet for the unit to be able to connect with our network.

IT will from time to time, either on a scheduled basis or as required, take the GOLDEN TEE HOME EDITION

network service off line for maintenance. Maintenance outages are considered a reasonable and customary

interruptionin the provision of the GOLDEN TEE HOME EDITION network service. No credits or refunds will be

issued for unplayable periods during such maintenance.

While your subscription is active, IT will use reasonable efforts to provide you with access to the service.

However, any refund or credit for downtime or other problems shall be at IT’s sole discretion. Your sole remedy

for such downtime is to cancel your subscription to the service.

GOLDEN TEE® GOLF, ITS®, INCREDIBLE TECHNOLOGIES®, IT®, ITNet®, and IT incredible TECHNOLOGIES® are the properties of Incredible Technologies, Inc. All

Rights Reserved.

respective owners. PN 815000356RB

PERPETUAL SOFTWARE LICENSE

Incredible Technologies, Inc. (“IT,”) hereby offers you (“Licensee”) the right to install and use certain copyrighted computer software produced by IT

under the following terms and conditions. This License shall govern the use of the software known as “Golden Tee GOLF Home Edition” (“Update”)

either as supplied installed on an IT Golden Tee GOLF Home Edition cabinet or when applied as an update to pre-existing Golden Tee GOLF-equipped

hardware (either form of cabinet collectively “GT Cabinets”) equipped with an earlier version of any other IT software, including but not limited to

previous versions of the Golden Tee GOLF Home Edition software (“Prior Version.”)

1) Licensing Fee

The Licensing Fee (“LF”) shall be as follows:

•US$0.00 (Zero United States Dollars and zerocents.)

2) Term

The License shall be valid on the first date that both the LF is paid for the Update and it is installed on a GT Cabinet. If the Update has been offered or

sold to you under the terms of a Term Software License, the terms of this License shall become applicable if and when the Term Software License

terminates in favor of this Perpetual Software License, as set forth in the Term Software License. The term shall be perpetual and throughout the

Universe for the Update on the GT Cabinet upon which it is installed at the time the LF is paid. Updates are not transferrable to any other GT Cabinet,

for any reason. If a GT Cabinet with an Update is destroyed or otherwise taken out of operation, this License shall terminate.

3) License Rights

Licensee shall have the right to utilize the Update on authorized GT Cabinets in the normal course of business and as controlled by the Rules of ITNet,

as set forth in a separate “Operator Agreement” document, the terms and conditions of which, where not conflicting with the terms and conditions herein,

are hereby incorporated by reference. Updates may only be operated on GT Cabinets which are installed in commercial locations, as that term is defined

by IT, and to which there is general access by all parties with a general right to enter the location where the GT Cabinet is operated.

4) Legal Operation

Updates include various features which may not be lawful to operate in any given jurisdiction. No provision of any feature, or its licensure to Licensee

under the terms herein shall be deemed as advice that operation of that feature is lawful or not lawful in any given jurisdiction. Licensee shall make

reasonable efforts to disable any user-adjustable feature which they know or should have known as not lawful to operate in the location where a GT

Cabinet with an Update is being operated.

5) Termination and Rollback

In the event that this License is terminated for whatever reason, Licensee shall have absolutely no right to operate any GT Cabinet upon which an

Update has been installed. IT reserves the absolute right, at its sole discretion, to terminate the operation of any GT Cabinet upon which an unlicensed

Update is installed. If Licensee wishes to restore such a GT Cabinet to operating condition without acquiring a new License for the Update, IT will roll-

back that GT Cabinet, at no charge to the Licensee, to the Prior Version upon return (at Licensee’s expense) of the required hardware to IT’s service

center.

6) Governing Law and Jurisdiction

The validity and construction of this License and of the rights and obligations set forth herein shall be determined and governed by the laws of the State

of Illinois. The parties hereby submit to the Jurisdiction of any state or federal court in Cook County Illinois. Licensees operating outside the borders of

the United States of America, regardless of their citizenship or residency, explicitly agree to allow any assets they may have in the USA or any other

foreign country to be attached, garnished, forfeited or otherwise reached by any legal act if, after due process of law, they are found to be liable to IT for

damages by reason of breach of this License.

7) Warranty

If the Licensee discovers any physical defect in the media (disk, EPROM, flash media, etc.) on which the Update is distributed or in the documentation,

which in the opinion of Incredible Technologies, Inc. (IT) prevents the product from being used as reasonably intended, IT will replace the media or

documentation at no charge. The purchaser must return the item to be replaced, with proof of purchase, to IT within 90 days after taking delivery of the

Update.

8) Disclaimer and Waiver ofRemedies

Acceptance of this License and installation of the Update includes disclaimer and waiver of any and all implied, statutory, or common-law warranties,

including warranties of merchantability and fitness for a particular purpose, and limits the purchaser's remedy to returning the Update to IT for

replacement.

IT makes no warranty or representation, either express or implied, with respect to Updates, their quality, performance, merchantability, or fitness for a

particular purpose. Updates are licensed "as is," and the Licensee, by installing the Update, assumes the entire risk as to their quality and performance

other than as explicitly set forth herein.

Acceptance of this License and installation of the Update includes disclaimer and waiver of any and all direct, indirect, special, incidental, or

consequential damages arising out of the use or inability to use the Update, even if advised of the possibility of such damages. The warranty and

remedies set forth above are exclusive and in lieu of all others, oral or written, express or implied. No person, seller, dealer, agent, or employee is

authorized to make any modification or addition to this limited warranty.

In jurisdictions which do not allow the exclusion of implied warranties or liability for incidental or consequential damages, acceptance of this License and

installation of the Update includes stipulation that the most minimal requirements of the law of those jurisdictions shall govern any additional required

additional rights of Licensee.

9) Severability

If any provision of this License shall be held by a court of competent jurisdiction to be illegal, invalid or unenforceable, the parties nevertheless agree that

the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the remaining provisions shall remain in full force and

effect.

Golden Tee® Home Edition 
 
Page 1 
© Copyright 2020 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law. 
All other marks are the properties of their respective owners. All rights reserved. PN 815000356RB 
 
 
Home Edition Manual & User Guide 
TABLE OF CONTENTS 
TABLE OF CONTENTS ..........................................................................................................................................1 
SHOWPIECE CABINET..........................................................................................................................................3 
Showpiece Cabinet Contents..................................................................................................................................3 
Leg Leveler Adjustment ..........................................................................................................................................3 
Mount Main Screen Display....................................................................................................................................3 
Install Marquee........................................................................................................................................................3 
HDTV DIP SWITCH SETTINGS and NIGHTHAWK SYSTEM BOX.......................................................................4 
Video Connections for HDTV ..................................................................................................................................5 
Final Check..............................................................................................................................................................6 
Apply Power............................................................................................................................................................6 
Keypad ....................................................................................................................................................................7 
General Cabinet Maintenance.................................................................................................................................8 
Care and Cleaning of Rubber Bumper....................................................................................................................8 
Nighthawk Air Filter.................................................................................................................................................8 
Trackball Maintenance............................................................................................................................................8 
Care and Cleaning of Cooling Fans and Vents ......................................................................................................8 
Showpiece Cabinet Repair Procedures ..................................................................................................................9 
Nighthawk System Box...........................................................................................................................................9 
I/O Board.................................................................................................................................................................9 
Control Panel ....................................................................................................................................................... 10 
SYSTEM SETUP MENUS.................................................................................................................................... 12 
Navigating the Menu System............................................................................................................................... 12 
Entering System Setup Mode.............................................................................................................................. 12 
Selecting a Menu ................................................................................................................................................. 12 
Choosing a Menu/Option ..................................................................................................................................... 12 
Changing a Value................................................................................................................................................. 12 
Main Menu............................................................................................................................................................ 12 
General Settings .................................................................................................................................................. 13 
Operator Adjustables ........................................................................................................................................... 13 
General Adjustments............................................................................................................................................ 13 
Upper Monitor Settings ........................................................................................................................................ 14 
Sound Adjustments.............................................................................................................................................. 14 
Reset to factory settings....................................................................................................................................... 14 
System Tests ....................................................................................................................................................... 15 
Video Tests .......................................................................................................................................................... 15 
Color Test............................................................................................................................................................. 16 
Contrast Test........................................................................................................................................................ 16 
Screen Size Adjustment....................................................................................................................................... 17 
Sound Tests......................................................................................................................................................... 17 
Player Control Tests............................................................................................................................................. 17 
Hardware/Software .............................................................................................................................................. 18 
System Info.......................................................................................................................................................... 18 
USB Info............................................................................................................................................................... 18 
Version Info.......................................................................................................................................................... 19 
Check Hard Drive................................................................................................................................................. 19 

Golden Tee® Home Edition

Page 2

Check Cooling...................................................................................................................................................... 19

Check Card Reader ............................................................................................................................................. 20

Troubleshooting Shortcuts................................................................................................................................... 20

Golden Tee Settings & Audits.............................................................................................................................. 20

Golden Tee Settings ............................................................................................................................................ 21

Casual Golf Spotlight Player................................................................................................................................ 22

Spotlight Player Prize Settings............................................................................................................................. 22

Golden Tee Audits ............................................................................................................................................... 23

Reset Leaderboards & Records........................................................................................................................... 23

ITNet Settings ...................................................................................................................................................... 24

Communication Settings...................................................................................................................................... 24

Configure Ethernet Settings................................................................................................................................. 25

Connection Tests ................................................................................................................................................. 25

TROUBLESHOOTING & REFERENCE.............................................................................................................. 26

APPENDIX A Troubleshooting Guide.................................................................................................................. 26

APPENDIX B –SHOWPIECE Input/Output Connections (I/O Power, Trackball, etc.) ....................................... 31

APPENDIX C Replacement Part Numbers.......................................................................................................... 32

APPENDIX D Nighthawk Component Diagrams ................................................................................................. 33

APPENDIX F Menu Navigation Shortcuts ........................................................................................................... 37

Game Icon Descriptions....................................................................................................................................... 37

NOTE

PLEASE RETAIN ORIGINAL SHIPPING BOX FOR SERVICE AND REPAIR.

Do NOT perform any installation or repair when the cabinet is powered on.

Make sure the cabinet is unplugged from all power sources before and during

installation.

Incredible Technologies cabinets are shipped with the USB cables disconnected

from the I/O Board and the Cabinet Identification Device (CID). This prevents

vibrations during shipment from damaging the contacts on the connectors.

These cables must be connected before operating the equipment.

IT recommends disconnecting these USB cables whenever transporting the unit.

Golden Tee® Home Edition

Page 3

SHOWPIECE CABINET

SHOWPIECE CABINET CONTENTS

(1) Golden Tee Home Edition Showpiece Cabinet

Shipped inside a plastic parts bag attached to the front of the

cabinet:

(1) Marquee Header

(1) Power Cord

(1) Game Manual

(1)

HDMI Cable

Shipped inside the cardboard sleeve on the top of the control

panel:

(2)

Marquee Header Brackets

NOT Included with your Showpiece Cabinet

You will need to supply a digital display for the game's main

monitor, and an appropriate stand or wall mount. Be sure that the

stand or wall mount is UL listed. Incredible Technologies

recommends a 55" HDTV that supports 1080p for the best

presentation and game play. A list of Recommended Mounting Solutions can be found under Purchasing Info and

Specs at the following address on the IT web site: https://amusement.itsgames.com/games/golden-tee-live/specs

LEG LEVELER ADJUSTMENT

Once your game is in position at the location, it is necessary to adjust the leg levelers. The leg levelers will help

stabilize the game on an uneven floor and help it from moving or shifting during game play. The game is shipped

with the two front and two rear leg levelers installed. Adjust the levelers as necessary to level and stabilize the

game.

MOUNT MAIN SCREEN DISPLAY

Position the Showpiece cabinet in front of an HDTV. Incredible Technologies recommends a 1080p flat panel

HDTV from 42" or larger.

The HDTV can be mounted to a wall or the Incredible Technologies accessory stand Model 304HES. There are

many different types of wall mounts available through retail, wholesale and Internet outlets. The wall mount you

select must be UL listed. Be sure that the top of the Showpiece cabinet has at least 24" clearance in all

directions. Insufficient clearance may result in damage to your display or player injury.

CAUTION –This amusement device is for use only with Incredible Technologies accessory stand

Model 304HES. Use with other stands may result in instability and possibly cause injury.

Recommended height for your display may vary depending on your location and player base. As a general rule,

the minimum height of the bottom of the display viewing area should be 42" from the floor.

INSTALL MARQUEE

Your Showpiece cabinet comes with a framed marquee header

that can be easily attached to the top of your monitor. The

brackets for the header are shipped inside a separate cardboard

insert labeled Parts –Do Not Discard within the cabinet

packaging. The insert is located on the top of the control panel.

First, attach the two brackets to the back of the universal

mounting plate you are using for your HD display. The brackets

share the same screws used to affix the display to the mounting

plate, and are sandwiched between the plate and the back of the

monitor. Once the brackets are in place, slide the marquee frame onto the clips on the two newly mounted

brackets. Be sure the tab on the clips rest inside the channel on the marquee frame.

Golden Tee® Home Edition

Page 4

HDTV DIP SWITCH SETTINGS AND NIGHTHAWK SYSTEM

BOX

Before turning the game on, make sure the USB cables are connected for the I/O Board and Cabinet Identification

Device (CID). The I/O board and CID are located on the left wall under the control panel. The USB cables are on

the left side in a cable clip and already connected to the System Box. See Appendix D Showpiece Cabinet

Connection Diagram for details.

Nighthawk System Box

DIP Switch Settings for HDTVs

The DIP switch settings in your Showpiece cabinet have been factory set to accommodate a 1080p HDTV

connected through HDMI cables. DIP switch bank Sw201 on the I/O Board controls the video resolution for the

main monitor. If using a DVI-D connection, or for different resolutions such as 720p, use this chart:

Notes:

A reboot is required when changing resolutions

Video and audio connections to HDTVs vary, and may require additional cables not included with the Showpiece cabinet. Also, some displays

may not support the resolution needed for your game. Check your display's manual for additional information.

Golden Tee® Home Edition

Page 5

VIDEO CONNECTIONS FOR HDTV

Golden Tee Golf Showpiece supports 1920x1080 (1080p) and 720p (1280x720) resolutions. Be sure your HDTV

is compatible. 1080p is only available on the approved video cards listed on the Video Card Compatibility sheet:

https://amusement.itsgames.com/service/manuals.

Connect to HDMI

Connect the HDMI cable (supplied) to the HDMI output on the Nighthawk system. Route the cable through the

clip under the lock on the back wall, and down through the access panel on the back of the cabinet. Connect the

other end of the HDMI cable to the proper HDMI input on your television.

Set Up Your HDTV

Refer to the HDTV manual to adjust the video signal to match the correct input for your game. Selecting the

correct input is commonly found from a system menu accessed from the remote, or an Input Select button on the

HDTV.

Audio/Video Connections Table

Video Mode

Primary Video Connector

Audio

1920x1080 (HDMI) 1080p

HDMI with HDMI Cable

Digital –Via HDMI cable

1280x720 (HDMI) 720p

HDMI with HDMI Cable

Digital –Via HDMI cable

Note:

Be aware that when connecting any monitor with other than HDMI you will need to use an analog audio

connection.

Golden Tee® Home Edition

Page 6

FINAL CHECK

APPLY POWER

Connect the power cable to the socket on the back of the cabinet. Then plug the cable into a 3-pronged,

grounded wall socket. Locate the power switch on the back of the cabinet and turn it ON.

Watch the game carefully when you first turn it on. Look and smell for smoke. Turn it OFF immediately if there is

smoke. Make sure the fan inside the system box is running and the LEDs on the I/O Board are flashing. If not,

something is wrong, turn off the game.

Check the Cabinet ID Device (CID) Number

Watch the screen during boot-up and wait for the Golden Tee boot verification screen to appear. Note the

Cabinet ID Number (CID) that appears on this screen, and verify that it matches the CID number printed on the

back of the cabinet. The screen will automatically time out and boot-up will continue.

Cabinet Temperature

The state-of-the-art Nighthawk hardware is extremely powerful, and therefore generates a

substantial amount of heat. Measures have been taken to keep the various components

cool during normal use. If overheating occurs, game play and hardware longevity may be

affected. Use the Check Cooling menu in the System Setup menus to monitor the

temperature within your cabinet. Reach under the front right side of the cabinet and press

the Test button to access the game’s System Setup software menu system. Once at the

main System Setup menu, use the trackball and Start button to select Troubleshooting

Shortcuts, then Check Cooling.

Want to go online and play in a live tournament?

After making all your connections you are ready to get online. First, fill out the Online Subscription Form and e-

mail it to goldenteehome@itsgames.com. Please do not attempt to connect to the Internet until the form is

submitted. Then follow the instructions in the Online Access Configuration Guide.

The forms and additional information can be found at http://home.goldentee.com/pages/new-owners

Note: If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its

service agent.

Golden Tee® Home Edition

Page 7

KEYPAD

KEYPAD FOR ONLINE CHECK-IN

If you have an online subscription, you and your friends will need to check in each time you play, so your stats

and achievements are tracked and stored. It’s important to always check in with the same ID each time, so your

profile and stats are accessible.

For details on installing the Keypad, see the Keypad Installation Guide under Golden Tee LIVE on the IT web site:

https://amusement.itsgames.com/service/manuals

No Player Cards Needed!

Your Golden Tee Home Edition now comes equipped with a numeric keypad instead of a card reader. Now

instead of swiping a card to check in, simply type in your 10-digit “Cardless ID” and 4-digit PIN to access your

personal online profile. There’s no need to wait for a card in the mail or worry about losing them. Just type in your

number and play!

Setting Up a Cardless ID

If you have already set up a web account, you can log in and add a Cardless ID to your profile. Log in to your web

account on goldentee.com or the GT Caddy app, and go to the Account section.

If you already use a card to check in but have not attached it to a web account, go to goldentee.com and click

web account, verify your email address, and add a Cardless ID.

If you have never played online, you will need to first register for a web account. Go to https://www.goldentee.com

and click REGISTER. Then click on “I have not played with an ID card yet but would like to”. Follow the prompts

to create your web account, verify your email address, and add a Cardless ID.

Check In and Play!

Once your Cardless ID has been added to your web account, you can check in each time you play online. Press

Start to begin a game, select the number of players and the online game type you want to play, and type in your

Cardless ID and PIN when prompted.

Golden Tee® Home Edition

Page 8

GENERAL CABINET MAINTENANCE

Games that are in good working condition, with clear monitors, clean control panels and working trackballs are

easier to play and more fun than those in poor condition. It is definitely worth your time and attention to protect

your investment with a little common care. Each week, clean the display and wipe down the control panel to bring

back that new game look. Test the trackball and buttons regularly to make sure they are playing properly.

CARE AND CLEANING OF RUBBER BUMPER

The rubber bumper on the front of the cabinet’s control panel is made from durable nitrile rubber. Clean it using a

mild soap and water solution or blue window cleaner.

NIGHTHAWK AIR FILTER

The Nighthawk System Box comes equipped with an external electrostatic air filter. This filter is held in place by a

metal bracket, attached to the system box. The filter prevents debris from entering the system box and damaging

the electronic components. A clogged filter will impede airflow, thus building up unwanted heat which can cause

damage to your hardware. Be sure to check this filter at least once a month. Remove the filter by sliding it out of

its housing. Shake off excess dirt and if necessary clean it with soap and water. Be sure the filter is completely

dry before reinstalling the filter.

TRACKBALL MAINTENANCE

The trackball will require periodic maintenance to assure optimum performance. In most cases the inside of the

trackball simply needs to be cleaned of any accumulated dust and debris.

To access the inside of the trackball, remove the 6 Phillips head screws that hold the trackball together and

remove the top cover. Clean out any dust and debris inside the trackball. Polish the rollers and remove any

foreign material that may be on the rollers. Do not lubricate the bearings, as this will only attract more dust. If the

bearings do not spin freely it is best to replace the bearing assembly. Inspect the rollers for any nicks that may

cause poor performance and replace if needed. Inspect the ball for any nicks and replace if needed.

Parts can be obtained from Happ Controls and is an economical option rather than replacing the entire trackball

assembly.

It is critical that the green field ground wire be properly connected to field ground. This prevents the trackball from

building a static charge that can cause the game to lock up or reset. A static discharge can also damage the

trackball’s electronic components, as well as the main system.

CARE AND CLEANING OF COOLING FANS AND VENTS

The hardware that runs the Golden Tee Home Edition is quite sophisticated, and many of the chips and

processors will get hot very quickly. Like your desktop PC, the Golden Tee Home Edition hardware needs

adequate ventilation to work properly. Dust and dirt can be a major cause to overheating and will lead to costly

repairs. At least once a month, check to make sure the cabinet and system box fans are working and free of dust

and debris. Use a vacuum to clear all the ventilation holes on the cabinet at this time as well.

CAUTION:

Incredible Technologies cabinets are shipped with the USB cables disconnected from the I/O

Board and the Cabinet Identification Device (CID). This prevents vibrations during shipment from

damaging the contacts on the connectors. These cables must be connected before operating the

equipment.

IT recommends disconnecting these USB cables whenever transporting the unit.

Golden Tee® Home Edition

Page 9

SHOWPIECE CABINET REPAIR PROCEDURES

CAUTION

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock,

do not perform any servicing other than that contained in the operating instructions unless you are qualified to do

so.

NIGHTHAWK SYSTEM BOX

The Nighthawk System Box houses most of the game electronics and hardware in one box that can be easily

installed. As with all electronic equipment, the system box should be handled with extreme care. Shock, severe

temperature, or sudden impacts can damage the internal components that require costly repair.

System Box Removal

Unlock the control panel and open to expose the Nighthawk

system box.

Disconnect all connections to the system box. Be sure all wires

and connectors are clear and out of the way. Label the

connectors for easy reconnection.

Loosen the 6 ¼" hex-head screws that secure the system box.

Carefully lift the system box off the screws and up out ofthe

cabinet.

System Box Installation

Unlock the control panel and open to expose the inside ofthe

cabinet.

Align the system box onto the 6 mounting screws of theinternal

slanted panel. The connection ports face up. Once the system

box is in place, tighten the 6 ¼" hex-head screws to secure the

box to the panel.

Connect the required connections. See the Connections

Diagram for more details.

I/O BOARD

Note:

Turn off power to the cabinet and remove the power cord from the back of the cabinet when performing any of the following.

Note: The I/O Board is game title specific and is not interchangeable with other game titles produced by Incredible Technologies

on this system. Dedicated and Retrofit Kit I/O Boards are different and are not interchangeable.

Golden Tee® Home Edition

Page 10

I/O Board Removal

First, unlock the control panel and open to expose the interior of the Showpiece cabinet. Disconnect all

connections from the I/O Board. Label the connectors for easy reconnection and move them safely out of the

way. Next, remove the six ¼” wood screws that secure the board to the interior left side of the cabinet (as you

face the game). Carefully remove the I/O Board from the cabinet.

I/O Board Installation

Place the I/O Board in the proper location on the interior left side of the cabinet (as you face the control panel of

the game). Be sure it is oriented properly so the cables reach the board (the USB port on the I/O Board facing the

top of the cabinet). Secure the I/O Board to the side of the cabinet with the six ¼” wood screws. Use the factory

mounting holes if at all possible. Be sure the board does not “bow” or is not stressed in any way. Once mounted,

connect the appropriate connections.

Keypad

Newer IT cabinets have the ability to register players through a keypad box attached at the back or to the side of

the cabinet. For details on installing the Keypad, see the Keypad Installation Guide under Golden Tee LIVE

on the IT web site: http://amusement.itsgames.com/service/manuals

Cabinet Identification Device (CID)

This device contains a specific ID number that identifies your cabinet. The CID is a permanent number and must

be connected to the main system box via the USB cable and working properly in order for the game to operate.

CID Removal and Replacement

If for some reason you must replace the CID, disconnect the USB cable from the CID. This is the only connection

to the CID. Next, remove the four ¼” wood screws that secure the CID to the interior left side of the cabinet (as

you face the game). The CID is located above the I/O Board. To install a CID, mount the CID in the proper

location using four ¼” wood screws. The CID should be mounted so the USB port is facing the top of the cabinet

and the electronics are facing the wall.

Lock

The lock on the rear of the Showpiece cabinet allows access to the Nighthawk system box under the control

panel.

Service Button

Mounted under the outer edge of the Showpiece cabinet are controls for System Setup. Reach under the rounded

ledge on the front right side of the cabinet and press the red button to access the game’s System Setup software

menu system. The System Setup menus cover a variety of important areas including tests, game adjustments,

and optional settings.

CONTROL PANEL

Opening the control panel provides access to all game controls and hardware components. To open the control

panel, simply use the supplied key in the lock on the back of the cabinet and lift from the back. The control panel

is hinged in front and will stay open when fully extended.

Soft Power Switch

A “soft power” switch has been added to the underside of the control panel, to assist in the update process. This

switch will turn off power to the cabinet so you don’t have to reach around to the main power switch located on the

back of the cabinet.

Note: The Cabinet Identification Device should NEVER be removed from the cabinet, even when replacing any of the other

components. The CID is the cabinet’s PERMANENT Identifier, regardless of any other components.

Note: If you turn power off using the Soft Power Switch, you must use this same switch when turning power back on.

Golden Tee® Home Edition

Page 11

Trackball Replacement

To replace a trackball, open the control panel and remove the 4 long screws holding the trackball in place. Be

careful not to lose any of the screws, washers and lock washers. Disconnect the wire harness and ground wire

and remove the old trackball. Position the new trackball in the proper orientation over the existing standoffs.

Make sure that the arrow on the trackball that points to the monitor is pointing up. Replace the 4 long screws and

washers. Do not over tighten! Screw in until the lock washer is fully compressed. Reconnect the wiring

connector and ground wire.

Button Replacement

All of the buttons on the control panel require a 1 1/8th inch hole, and are pre-drilled on the dedicated control

panel. To remove a button, disconnect the wires from the button assembly by sliding the wires off of the micro

switch posts. Next carefully twist the micro-switch assembly off of the button posts. Finally, unscrew the nut to

remove the button from the control panel.

Place the new button assembly into the hole and position the smaller side of the micro-switch housing to face the

rubber bumper, angled towards the middle. Tighten the supplied nut using a pushbutton wrench. Do not over

tighten. Install the micro-switch by snapping it onto the pushbutton assembly by hand. Position the assembly so

the micro switch posts face the rubber bumper, angling towards the middle. Reconnect the wires by sliding the

wire assembly onto the contact posts of the appropriate micro switch. See the wiring diagrams in the back of this

manual.

L.E.D. Lighted Buttons

The Help and Options buttons on the Golden Tee Home Edition are Light Emitting Diode buttons.

The housing for the L.E.D. snaps into the back of the button assembly. The L.E.D. must be

installed properly for the light to function properly. The Anode/positive side of the L.E.D. is

connected to the +5 volts, and the Cathode/negative side of the L.E.D. is connected to the

appropriate signal wire. The L.E.D. slides into the housing and the housing is marked Positive and

Negative. See the lamps connector J202 in the cabinet wiring diagram in Appendix D.

Control Panel Removal

To remove the control panel from its hinge, Disconnect the trackball cable, field-ground wire, and

the control panel interconnect connector to the I/O Board. Remove the screw that attaches the

safety cable to the control panel. Remove the four ¼” screws holding the panel to the hinge.

Control Panel Graphics Removal

The control panel artwork has been screened onto a solid sheet of polycarbonate, which is resistant to scratches

and burns. Unfortunately, long exposure to excessive situations may damage the surface over time. To remove

and replace this piece, the pushbutton and trackball assemblies must first be removed. Separate the

polycarbonate piece from the wood portion of the panel by starting at one corner and slowly peeling the two apart.

The overlay has adhesive on the entire surface and will take some force to separate the pieces due to the

adhesive. Once removed, the graphic overlay will not be able to be used again.

Control Panel Graphics Installation

To install a new polycarbonate graphics overlay, make sure the wood control panel surface is clean, smooth, and

free from glue, dirt and debris. Remove the paper protecting the adhesive from the new artwork/cover panel.

Carefully place it on the wood panel, aligning it properly. Press and smooth firmly to assure that it is secure.

Replace the buttons and trackball in the correct orientation.

Note: The field ground wire is critical to avoid electrical problems and assure optimal performance.

Golden Tee® Home Edition

Page 12

SYSTEM SETUP MENUS

NAVIGATING THE MENU SYSTEM

The System Setup menus cover a variety of important areas including tests, game adjustments, and optional

settings. You should familiarize yourself with these menus because they are important for changing your game

cabinet settings.

ENTERING SYSTEM SETUP MODE

There are two ways to enter System Setup. Reach under the front right side of the cabinet and press the red

button to access the game’s System Setup software menu system. Or, from the I/O Board, move the DIP switch

SW202 position 4 to the ON position. This switch needs to be moved back to OFF to exit the System Setup

menus. Refer to the diagram in Appendix D for all DIP switch settings.

SELECTING A MENU

A menu option can be selected at any time by rolling the trackball up or down or by pressing the Left or Right

buttons.

CHOOSING A MENU/OPTION

A menu option can be chosen at any time by pressing the Start button.

CHANGING A VALUE

A value can be changed at any time by rolling the trackball left or right.

MAIN MENU

The Main Menu displays five main areas that make up System

Setup mode. Please familiarize yourself with these areas, as

they will help you maximize your earnings potential.

Collections & Earnings (Not Available)

Not available on the Golden Tee Home Edition.

General Settings –See Page 12

This area allows you to change adjustments, perform system

tests, and reset your game back to factory settings.

Troubleshooting Shortcuts –See Page 20

This section presents a variety of tests and menus that will help

you troubleshoot any problems you may be having with your

game. The available sections are also accessible through the

other main sections.

Golden Tee Settings & Audits –See Page 21

This area allows you to adjust settings specific to the Golden Tee Home Edition including the game

adjustments, game audits and leaderboards.

ITNet Settings See Page 24

This section details various ITNet settings, such as game registration and connection settings with ITNet.

Exit

This will exit the System Setup menus and take you back into the game’s attract mode.

Golden Tee® Home Edition

Page 13

GENERAL SETTINGS

The General Settings menu has various adjustable settings relating to the cabinet, and is divided into two

sections.

Operator Adjustables

This area allows you to adjust options like volume and

attract mode sounds.

System Tests

This area allows you to perform diagnostics including video

adjustments, input tests, and sound tests.

Back

This will take you back to the Main Menu.

OPERATOR ADJUSTABLES

Operator Adjustables lets you change the game mode and show all advertisements, change sound settings and

reset to factory defaults.

General Adjustments

This allows you to adjust options like game mode and

advertisements.

Money Slot Adjustments (Not Available)

Not available on the Golden Tee Home Edition.

Sound Adjustments

Allows you to adjust the various sound settings including

attract mode sounds, game volume, and stereo setup.

Collection Settings (Not Available)

Not available on the Golden Tee Home Edition.

Reset to Factory Settings

This option allows you to reset all the settings to factory

defaults.

Back

This will take you back to the General Settings menu.

GENERAL ADJUSTMENTS

Allows you to adjust game mode and advertisements

settings.

Golden Tee® Home Edition

Page 14

UPPER MONITOR SETTINGS

Allows you to check and adjust the upper monitor connection

and output.

SOUND ADJUSTMENTS

In Game Volume

This option lets you adjust the In Game volume from OFF to

100%. The default is set to 30%.

Attract Volume

This option lets you adjust the Attract Mode Volume from OFF

to 100%. The default is set to 30%.

Attract Mode Sounds

This adjusts how often sounds are played in the attract mode:

Never, Rarely, Sometimes, Often, and Always. The default is

set to On - Sometimes.

Stereo/Mono

This option is where you select stereo or mono setup. The

default is set to Stereo.

Reset Values

This resets all values to their default value located on this page.

Back

This will take you back to the Operator Adjustables menu.

RESET TO FACTORY SETTINGS

This resets ALL settings to their default values. A verification

screen will display to make sure you agree to the change.

Please Note:

This process may take several minutes to complete.

Golden Tee® Home Edition

Page 15

SYSTEM TESTS

This area allows you to perform diagnostics including video

adjustments, input tests, and sound tests.

Video Tests

This area has tests that will help you to adjust your game’s

color, contrast, and screen size.

Sound Tests

This area has tests that will help you adjust your game’s

audio setup by playing a stored sound, a streaming sound,

and testing the speaker(s).

Player Control Tests

This option allows you to test all inputs.

Mechanical Meter (Not Available)

Not available on the Golden Tee Home Edition.

Hardware Tests

This area includes a series of diagnostic screens and tests to help you make sure your game is functioning

correctly.

Back

This will take you back to the General Settings menu.

VIDEO TESTS

The Video Tests section has a variety of tests that will help you adjust your monitor.

Color Test

This area will take you to a series of tests to adjust your

monitor’s RGB settings to have each color display properly.

Contrast Test

This area will take you to a series of tests to adjust your

monitor’s brightness/contrast so the game displays

properly.

Screen Size Adjustments

Use this screen to align your monitor so that all the circles

appear as circles and the boundary line appears on the

edge of each side of the screen.

Back

This will take you back to the System Tests menu.

Other manuals for Golden Tee Home Edition

Table of contents

Other Incredible Technologies Arcade Game Machine manuals

Incredible Technologies

Incredible Technologies Play Mechanix Big Buck Hunter II User manual

Incredible Technologies

Incredible Technologies GT Home Edition User manual

Incredible Technologies

Incredible Technologies PANEL J203 User manual

Incredible Technologies

Incredible Technologies Silver Strike LIVE Showpiece Instruction Manual

Incredible Technologies

Incredible Technologies SilverStrike 2009 Bowler's Club User manual

Incredible Technologies

Incredible Technologies Golden Tee Home Edition User manual

Incredible Technologies

Incredible Technologies Golden Tee PGA TOUR User manual

Incredible Technologies

Incredible Technologies Golden Tee 2017 Guide

Incredible Technologies

Incredible Technologies LoonyTIX User manual

Popular Arcade Game Machine manuals by other brands

MD SPORTS

MD SPORTS FS042Y20005 Assembly instructions

Bally

Bally Hang glider installation guide

NAMCO

NAMCO TEKKEN 4 Connection and Adjustments

Merit

Merit FORCE Upright Removal/Installation Instructions

Betson

Betson BALL MADNESS Operator's manual

Jersey Jack Pinball

Jersey Jack Pinball Dialed in! quick start guide

Benchmark Games

Benchmark Games BLASTER manual

Jet

Jet Ocean Pearls Service manual

Gameart

Gameart Hurricane user manual

Andamiro

Andamiro Bobblehead BASEBALL Service manual

jakar

jakar BOXER FIGHTER Operator's manual

UNIS

UNIS Night Hunter Operation manual

GCE

GCE Vectrex Spike manual

LAI Games

LAI Games Color Match Operator's manual

LAI Games

LAI Games HYPERshoot Operator's manual

Sega

Sega Virtua Tennis 4 owner's manual

Sega

Sega DRONE RACING GENESIS owner's manual

GLD Products

GLD Products 64-0912 manual

Incredible Technologies Golden Tee Home Edition Guide

Popular Arcade Game Machine manuals by other brands