Jet Ocean Pearls User manual

Fax Number: 1-386-255-1589
Information Email: [e-mail]
Phone Number: 1-855-JET-GAME
Service Email: [e-mail]
Phone Number: 1-386-255-1599
www.JENNISONGAMES.com
For Additional Information or for an Electronic Copy of This Manual Visit Our Website
Jennison Entertainment Technologies Corporation
822 South Nova Road •Daytona Beach, Florida 32114 •U.S.A.
VERSION 1.0
OCEAN PEARLS SERVICE MANUAL

Schematics & Wire Diagrams
TBD
Warranty Information
TBD
Parts List (Attachment)
TBD
TBD
Error # 19
TBD
Error # 20
TBD
Error # 22
TBD
Error # 23
TBD
Error # 24
TBD
Replacing Bonus Arm Motors
Removing / Sliding the Monitor
Configuring the Double Display
TBD
TBD
TBD
Lifting Section # 4
Adjusting Attract Sounds
Clearing Tickets / Credits Owed
Exiting the Software
Alternative Entry Method
81
TABLE OF CONTENTS
23
24
28
30
31
33
Main Board Inputs
15
Warnings, Cautions, & Notices
FCC Compliance
10
11
12
Electrical Requirements
Installation Instructions
7
8
9
RoHS Compliance
Cabinet Dimensions
4
Error # 9
Page
Section
Page
72
Safety Notifications
Epilepsy Warning
13
4
2
3
71
Table of Contents
Section
79
80
80
77
79
76
Program Setup
72
74
Section # 3 Electrical Connections
Preparing Section # 4
Attaching the Pelican Marquee
79
Securing Section # 4
18
19
Entering the Software
Navigating the Main Menu
Changing Game Score Values
Changing Eel Bonus Values
Audit Information
Changing Credits Per Play
Preparing Unit
Checking Power Supplies
Powering the Unit On
53
59
61
63
65
66
44
44
50
51
Installing Play Button
Attaching Upper Pillars
Attaching Lower Pillars
18
87
Main Board Outputs
89
Additional Input / Output Charts
92
Troubleshooting Guide
94
Changing # of Balls Per Play
Ticket Per Score Ratio
82
Proper Game Start Procedure
84
New Jersey Software
85
Adjusting the Payout Percentages
86
37
Unloading from Truck
Inspecting for Shipping Damage
Removing units From Skids
Removing Section # 2
Preparing Section # 2
Section # 2 Electrical Connections
Attaching Section # 2
Preparing Section # 3
Lifting Section # 3
Securing Section # 3
Section # 3 Electrical Connections
Installing Elevator & Bridge
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 2

Through out the use of this manual, certain areas require special attention for the
safety of service personal. Please take note of the following notifications and be
certain to read the information contained within. Failure to follow the given
information could lead to personal injury or property damage. Follow all
instructions contained within this manual and do not make any modifications to
the game without first contacting Jennison Entertainment Technologies.
ATTENTION
Attention boxes are in BLUE. These messages are provided in
cases where service personal must follow directions provided
by J.E.T.
NOTICE
Notices are given in GREEN boxes. These messages are
provided for the operator's convenience.
CAUTION
Caution messages are marked in YELLOW boxes. Failure to
follow these caution messages could result in damaging the
unit.
WARNING
All warnings will be marked in ORANGE boxes. Failure to
follow these warnings could lead to damage to the unit and or
personal property.
DANGER
All danger messages are marked in RED boxes. Failure to
adhere to these messages could result in personal injury or
injury to others.
SAFETY NOTIFICATIONS
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 3

If you or any of your relatives have a history of seizures or epilepsy,
consult a doctor before playing.
A very small percentage of people may experience a seizure when exposed
to certain visual images, including flashing lights or patterns that may
appear in video games. Even people who have no history of seizures or
epilepsy may have an undiagnosed condition that can cause these
"photosensitive epileptic seizures" while watching video games.
These seizures may have a variety of symptoms, including
lightheadedness, altered vision, eye or face twitching, jerking or shaking of
arms or legs, disorientation, confusion, or momentary loss of awareness.
Seizures may also cause loss of consciousness or convulsions that can lead
to injury from falling down or striking nearby objects.
Immediately stop playing and consult a doctor if you experience any of
these symptoms. Parents should watch for or ask their children about the
above symptoms - children and teenagers are more likely than adults to
experience these seizures.
The risk of photosensitive epileptic seizures may be reduced by taking the
following precautions:
Play in a well-lit room
Do not play when you are drowsy or fatigued
EPILEPSY DANGER
EPILEPSY WARNING
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 4

DO NOT remove the game from its shipping pallet or skid
without first reading the entire installation guide in this
manual!
DANGER
DO NOT attempt to assemble Ocean Pearls without another
adult to assist in the assembly. JET recommends at least three
people for assembly.
DANGER
DO NOT attempt to remove OR replace the transparent
display without first contacting JET Games service
department.
DANGER
OCEAN PEARLS SAFETY, CAUTIONS, & NOTICES
DANGER
DO NOT perform repairs or maintenance on the game with
the power ON. Always turn the power OFF and unplug the
unit from the wall before servicing.
DANGER
DO NOT attempt to move the game by pushing on the
transparent monitor. Only move the cabinet by pulling or
pushing on the side of the main cabinet.
DANGER
DO NOT move the game without the help of another adult.
Only pull or push the main cabinet while moving. Never
attempt to move the game with the control center.
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 5

CAUTION
Only qualified service personal should service Ocean Pearls.
Contact JET first with any questions before replacing any part.
WARNING
If the power cord is damaged - replace it with a new one. DO
NOT attempt to use a damaged or repaired power cord.
WARNING
Always plug the game into a grounded circuit and verify the
total voltage draw on the circuit does not exceed its capacity.
CAUTION
Use appropriate care when servicing the game and ensure
that all removed components are away from facility guests
and children.
OCEAN PEARLS SAFETY, CAUTIONS, & NOTICES
Set the 115/230 VAC selector switch on all power supplies for
the correct line voltage at the installation site. Check that all
power supplies, fans, and fluorescent lamps are rated for the
same line voltage.
WARNING
This unit is suitable for INDOOR use only. The should not be
placed in damp environments or in areas within close
proximity to the ocean.
WARNING
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 6

FCC COMPLIANCE
The Federal Communications Commission requires that all amusement
machine devices used in commercial applications comply with guidelines
for the amount of interference the internal components produce. Ocean
Pearls complies with this requirement and the following statement is
posted on all units.
This equipment has been tested and found to comply with the limits for a
Class “A” digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
Canadian Emissions Statement
(According to Industry Canada Notice ICES-003, Issue 4)
This Class “A” digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique da la classe “A” respecte toutes les
exigences du Réglement sur le matériel brouilleur du Canada.
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 7

RoHS COMPLIANCE
The RoHS Directive stands for "the restriction of the use of certain hazardous substances in electrical and
electronic equipment". This Directive bans the placing on the European Union market, new electrical and
electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium,
polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.
Jennison Entertainment Technologies has taken steps to comply with this directive while sourcing the parts
for all machines. If available to the industry, these certified components were used in the construction on
Ocean Pearls™.
As of November 2014, Jennison Entertainment Technologies has tested all components used in the
manufacturing of Ocean Pearls™. All components have been found to be within the standards set forth for
RoHS compliance by the European Union. Test reports are available and will be provided upon request.
To verify that your machine has RoHS Compliant parts, look for the following logo on the information sticker
on the back of all our units.
With our unique testing equipment, Jennison Entertainment Technologies can test components from ANY
SUPPLIER from ANY COUNTRY where we source our parts. The tools we utilize allow us to spot check suppliers
who have also self declared their components to be compliant ensuring you and your guests safety.
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 8

DIMENSION INFORMATION
LENGHTH
WIDTH
HEIGHT
WEIGHT
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
DANGER
DO NOT ALLOW ANYONE TO GET UNDER THE UNIT WHILE IT
IS BEING LIFTED.
WEIGHT
HEIGHT
WIDTH
LENGHTH
OCEAN PEARLS CABINET DIMENSIONS (ASSEMBLED)
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
56"
1423
57"
1448
102"
2591
1200
1219
85"
2159
1000
454
OCEAN PEARLS SHIPPING DIMENSIONS - SKID # 2
544
OCEAN PEARLS SHIPPING DIMENSIONS - SKID # 1
96"
2439
48"
1219
60"
1524
800
363
Ocean Pearls ships on two 8' x 4' skids within the United States, Canada, and Mexico. The main cabinet ships
on one and the control center, header sections ship on the other. The skid that the main cabinet is on has
been designed so that a forklift can lift the unit off. There is enough clearance under the game, where forks
can comfortable fit. We do NOT recommend removing this game from the skid without the use of a forklift!
Do not push on the front of the main cabinet as there is a large monitor!
LENGHTH
WIDTH
HEIGHT
WEIGHT
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
96"
2439
48"
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 9

120 VAC
250 VAC
DOMESTIC
POWER
FOREIGN
POWER
ELECTRICAL REQUIREMENTS
OCEAN PEARLS ELECTRICAL REQUIREMENTS
HERTZ
AMPS
WATTS
60 HZ
50 HZ
10 AMPS (MAX)
6 AMPS (MAX)
1300 WATTS
1300 WATTS
VOLTS
DANGER
DO NOT OVERLOAD ANY CIRCUIT WITH THE ADDITION OF
OCEAN PEARLS. ENSURE THAT THE OUTLET HAS PROPER
VOLTAGE BEFORE TURNING ON THE UNIT
DANGER
IF YOU CHOOSE TO CONVERT YOUR UNIT TO A DIFFERENT
LINE VOLTAGE THAT IT WAS AT INITIAL TIME OF DELIVERY,
YOU MUST ALSO SELECT THE NEW INPUT AC VOLTAGE ON
ALL SIX POWER SUPPLIES
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 10

THOUGHOUT THE TEXT IN THIS MANUAL - THERE ARE SEVERAL REFERENCES TO DIFFERENT PARTS OF THE
CABINET. THE ABOVE DIAGRAM SHOULD BE REFERENCED DURING INSTALLATION IN ORDER TO DETERMINE
WHAT SECTION THE INSTRUCTIONS ARE REFERENCING.
THIS INSTALLATION MANUAL HAS BEEN DESIGNED IN COLOR COORDINATED SECTIONS. EACH COLOR HAS A
DIFFERENT MEANING AS SEEN IN THE FOLLOWING CHART. FAILURE TO FOLLOW THIS MANUAL IN ITS
ENTIRITY COULD LEAD TO SERIOUS BODILY INJURY. IF THERE IS ANY DOUBT DURING THE INSTALLATION OF
THIS UNIT - CONTACT JENNISON ENTERTAINMENT TECHNOLOGIES OR YOUR DISTRIBUTOR PRIOR TO
CONTINUING. NEITHER J.E.T. OR YOUR DISTRIBUTOR IS RESPONSIBLE FOR ANY DAMAGE CAUSED DURING
IMPROPER INSTALLATION PROCEDURES.
RED SECTIONS
RED SECTION AREAS REQUIRE 2 OR MOR PEOPLE MINIMUM TO SAFELY COMPLETE - EACH
PERSON SHOULD BE ABLE TO LIFT 170 POUNDS EASILY. THESE SECTIONS SHOULD NEVER BE
ATTEMPTED TO BE COMPLETED BY LESS THAN 2 PEOPLE.
YELLOW SECTIONS
YELLOW SECTION AREAS REQUIRE CAUTION TO SAFELY COMPLETE.
BLUE SECTIONS
BLUE SECTION AREAS CAN BE SAFELY COMPLETED BY ONE PERSON WORKING BY
THEMSELVES. THE INSTALLAER SHOULD STILL EXERCISE CAUTION WHEN WORKING AROUND
GUESTS.
INSTALLATION
Section # 1
(Control Center)
Section # 3
(Claw Section)
Section # 4
(Marquee)
Section # 2
(Main Cabinet)
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 11

Unloading the game from the truck
NOTICE
INSTALLATION INSTRUCTIONS
NOTICE
PACKAGING AND PALLET MAY BE SLIGHTLY
DIFFERENT THAN SEEN IN PHOTO
Check Box When This Step is Complete
Step # 1
Unloading the game from the truck
Ocean Pearls ships on two 8' x 4' skids. The main cabinet ships on one
8' X 4' skid and the three component boxes are shipped on another 8'
X 4' skid. Each part is secured to the skid with metal banding. While
removing the main cabinet section from the truck, be sure to be
careful not to jolt the cabinet as it moves from the truck to the dock
(or) or from the lift gate to the ground.
Check Box When This Step is Complete
Check Box When This Step is Complete
PACKAGING AND PALLET MAY BE SLIGHTLY
DIFFERENT THAN SEEN IN PHOTO
NOTICE
PACKAGING AND PALLET MAY BE SLIGHTLY
DIFFERENT THAN SEEN IN PHOTO
Ensure that you have received 4 PIECES (BOXES) on TWO SKIDS with
your shipment. Verify the piece count BEFORE the freight carrier
departs.
Safely remove both skids from the truck. Notate any damage to the
crate or boxes on the Bill of Lading BEFORE the Freight Carrier
departs.
Step # 1-B
Ensuring you received all components
Step # 1-A
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 12

Step # 1-D
Inspecting all pieces for shipping damage
INSTALLATION INSTRUCTIONS
Inspect the game packaging for any damage during shipment. Please
note that you must notate any damage to the equipment on the Bill of
Lading during the delivery process. Any claims for damage must be
made directly with the shipping or freight company. Jennison
Entertainment Technologies and (or) the distributor the equipment
was purchased through, is NOT RESPONSIBLE for any damage
received during shipping and CANNOT help with the filing of the
damage claim.
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Check Box When This Step is Complete
Check Box When This Step is Complete
Step # 2
Removing the game from the pallet or skid
Ensuring you received all components
In some cases, there may be a fifth part shipped ontop of the control
center box. This is the acrylic top to the control center.
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Check Box When This Step is Complete
Step # 1-C
Cut and remove the metal or plastic banding holding the crates to the
skid. Be careful when cutting any straps; take precautions so that the
excess material does not spring back into your face.
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 13

INSTALLATION INSTRUCTIONS
Step # 2-A
Removing the main cabinet box
Carefully remove the cardboard box by pulling it straight up.
CAUTION
BE CAREFUL OF THE TWO DECORATIVE PILLARS
ATTACHED TO THE REAR OF THE GAME
Check Box When This Step is Complete
Step # 2-B
There are two decorative pillars strapped to the back of the unit.
Check Box When This Step is Complete
Step # 2-C
Carefully cut some of the plastic shrinkwrap and remove the two
decorative pillars.
Check Box When This Step is Complete
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 14

Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
Step # 2-D
Depending upon distributor, there may the acrylic instruction panel
stored on the front of the machine. In the United States and Canada,
this piece is stored ontop of the console unit for shipping as shown in
figure # 4.
Check Box When This Step is Complete
Step # 2-E
Step # 2-F
The pallet has been designed to allow the game to be easily removed
with the use of a forklift. Please note the location of the five cabinet
wheels. There are two on each side of the cabinet and one in the
middle of the game. (For most orders in the United States, this step
should have been done for you by your distributor)
WARNING
DO NOT TRY AND REMOVE THE GAME FROM THE
PALLET BY PUSHING IT OFF THE SKID
Check Box When This Step is Complete
WARNING
DO NOT CUT THE SHRINKWRAP BY PENETRATING
THE WRAP TOO DEEP. THERE THE TRANSPARENT
MONITOR ON THE FRONT OF THE MACHINE
Carefully cut the plastic shrinkwrap and remove the acrylic instruction
panel.
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 15

Ensure that the forks come completely through the cabinet before
lifting the unit.
Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
Step # 2-G
For distributors who are removing the unit from the skid, ensure that
the forks are centered in the middle of the cabinet and do not pierce
any part of the cardboard pallet.
DANGER
DO NOT MOVE THE CABINET BY PUSHING ON THE
GLASS. IT COULD BREAK.
Check Box When This Step is Complete
Step # 2-H
As the forks continue to go in below the unit, take care that they do
not damage the cabinet wheels. There are five wheels on Ocean
Pearls - two on each side of the main cabinet and one in the middle of
the cabinet.
Check Box When This Step is Complete
Step # 2-I
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 16

Step # 2-L
Preparing the unit for assembly & moving the cabinet
As you remove the foam packaging, continue to inspect the main
cabinet for any concealed shipping damage. Contact your distributor
immedietly should you notice any damage.
Check Box When This Step is Complete
After the main cabinet is on the ground - DO NOT PUSH ON THE
FRONT PART OF THE CABINET. The monitor is on the front of the game
and can be damaged if you attempt to push or move the game in this
manner. Only attempt to move the main cabinet by pushing on one
side. Move the main cabinet unit to the location where the game will
ultimaltey be placed in your location.
Check Box When This Step is Complete
Step # 2-J
Slowly lift the unit vertical and ensure that the pallet stays on the
ground. Move the pallet out from under the forks and then slowly
lower the unit to the ground. If applicable, DO NOT attempt to drive
the forklift with the unit in this position as it will be unstable.
NOTICE
WE RECOMMEND REMOVING THE CABINET BOX
BEFORE REMOVING THE GAME FROM THE SKID
Check Box When This Step is Complete
Step # 2-K
INSTALLATION INSTRUCTIONS
Preparing the unit for assembly & moving the cabinet
WARNING
DO NOT ATTEMPT TO PUSH OR MOVE THE UNIT BY
PUSHING ON THE MONITOR
NOTICE
CONTACT YOUR DISTRIBUTOR IF YOU NOTICE ANY
INTERNAL OR CONCEALED DAMAGE
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 17

INSTALLATION INSTRUCTIONS
Check Box When This Step is Complete
Carefully remove the console unit from the box or crate and then
remove the foam packaging. Be careful not to pierce the packgaing
too deep with a utility knife or blade as this could damage the
graphics or acrylic.
Depending upon your Country, the top of the control center may need
to be installed. If it is in your case, the console unit will look like the
unit in the photo to the right.
Check Box When This Step is Complete
Step # 3-B
Step # 3
Check Box When This Step is Complete
Step # 3-A
Locate and open the console box. Depending upon the destination,
this box may be made out of plywood or cardboard. For plywood
boxes, remove one side of the box as shown and carefulley remove
the elevator box, spare parts box, and console unit. The unit keys are
in the spare parts box.
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 18

Check Box When This Step is Complete
Center the control unit to the main cabinet.
Carefully pull out the wires that are stored in the control center. DO
NOT PULL TOO HARD - THIS COULD PULL THE PINS OUT OF THE
MOLEX CONNECTORS
CAUTION
DO NOT PULL THE WIRES IF THE ARE CAUGHT ON
SOMETHING - THIS COULD PULL THE PINS OUT OF
THE MOLEX CONNECTOR(S)
CAUTION
DO NOT PULL THE WIRES IF THE ARE CAUGHT ON
SOMETHING - THIS COULD PULL THE PINS OUT OF
THE MOLEX CONNECTOR(S)
Carefully pull out the wires that are stored in the main cabinet. DO
NOT PULL TOO HARD - THIS COULD PULL THE PINS OUT OF THE
MOLEX CONNECTORS. You should only have to remove two wires: 1)
An 8 Pin Molex connector with orange and black wires. 2) The audio
jack.
Step # 3-C
Check Box When This Step is Complete
Step # 3-D
Check Box When This Step is Complete
Step # 3-E
INSTALLATION INSTRUCTIONS
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 19

Check Box When This Step is Complete
Step # 3-H
Check Box When This Step is Complete
CAUTION
AS YOU MATE THE CONNECTION, BE SURE THAT NO
PINS GET PUSHED OUT.
Connect the 8 Pin Molex with the Orange and Black wires.
Step # 3-F
Connect the 3.5mm audio jack
Please note that there should be one of the 8 Pin connectors already
pluged into the connector board (8 Pin Molex with Orange and Green
wires). If this wire was removed before shipment, re-connect it at this
time according to the picture on the right.
Check Box When This Step is Complete
Step # 3-G
INSTALLATION INSTRUCTIONS
Jennison Entertainment Technologies Ocean Pearls Service Manual Page 20