Incredible technologies Silverstrike 2009 bowler's club User manual

OPERATION MANUAL For

• UPGRADE CONVERSION KIT

• SHOWPIECE CABINET

• COMPLETE KIT

Version 01/09

WARNINGS AND NOTICES

NOTICE

This game is intended to be operated for amusement purposes only. It is not to be operated in violation of any federal, state, or local

laws or regulations. As the owner and/or operator of this game you are responsible for its operation in compliance with such laws

and regulations. The factory settings for this game may require adjustment in order to comply with the laws and/or regulations in the

jurisdiction where the game is located. It is the sole responsibility of the operator to determine what laws and/or regulations are

applicable and to make any adjustments to the game before operating it for its intended purpose.

NOTICE

This manual and the information contained within is subject to change without notice.

WARNING

Use of unauthorized parts or making any unauthorized modifications will void the warranty and may result in the game operating in

an unsafe or incorrect manner.

WARRANTY, REPAIR, AND RETURN POLICY

• 90-day warranty on all electronic components. All warranty periods begin on the date of purchase from Incredible

Technologies, Inc.

• There is a minimum $75.00 service charge for all non-warranty repairs or returns.

• For all servicing, return to Incredible Technologies, Inc.

• ANY non-factory repair or attempted repair voids warranty.

RETURN MERCHANDISE AUTHORIZATION

• All returned merchandise must have a Return Merchandise Authorization (RMA) number marked clearly on the outside of the

package.

• You must obtain all RMA numbers from Incredible Technologies. Please have the product's Cabinet Identification Device

number available when calling for an RMA number.

• Merchandise returned without an RMA number will not be accepted.

• Warranty may be void if serial number or security labels are tampered with or removed. Opening the Nighthawk Chassis

system will void your warranty.

• Advance replacement hardware will be shipped to the customer address on file unless specified otherwise.

• Advance replacement hardware will be billed to the customer until Incredible Technologies, Inc. receives the returned

merchandise, at which time a credit will be issued.

• All repairs and/or replacements will ship as soon as possible after receipt or request (subject to availability).

If the original purchaser discovers any physical defect in the media (disk, EPROM, tape) on which the software is distributed or in

the documentation, which in the opinion of Incredible Technologies, Inc. (IT) prevents the product from being used as reasonably

intended, IT will replace the media or documentation at no charge. The purchaser must return the item to be replaced, with proof of

purchase, to IT within 90 days after taking delivery of the software.

IT warrants to the original purchaser that the hardware product is in good working condition for a period of 90 days from taking

delivery of the product. Should this product, in IT's opinion, malfunction within the warranty period because of a defect in design,

materials, or workmanship, IT will repair or replace this product without charge under the terms as follows. Replacement of either

the hardware product or its component parts will be only on an exchange basis. Any replaced parts or components become the

property of IT. This warranty does not apply to those products that have been damaged due to accident, abuse, improper

installation, natural disaster, or unauthorized repairs or modifications.

IT excludes any and all implied warranties, including warranties of merchantability and fitness for a particular purpose, and limits the

purchaser's remedy to returning the software, hardware, or documentation to IT for replacement.

IT makes no warranty or representation, either express or implied, with respect to this software, hardware, or documentation, their

quality, performance, merchantability, or fitness for a particular purpose. This software, hardware, and documentation are licensed

"as is," and the purchaser/licensee assumes the entire risk as to their quality and performance.

In no event will IT be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use

the software, hardware, or documentation, even if advised of the possibility of such damages. The warranty and remedies set forth

above are exclusive and in lieu of all others, oral or written, express or implied. No person, seller, dealer, agent, or employee is

authorized to make any modification or addition to this limited warranty.

Some states do not allow the exclusion of implied warranties or liability for incidental or consequential damages, so the above

limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that

vary from state to state. - INCREDIBLE TECHNOLOGIES, INC

Silver Strike 2009 Bowler’s Club™, ITS®, INCREDIBLE TECHNOLOGIES®, IT®, ITNet®, and IT incredible TECHNOLOGIES® are the properties of

TABLE OF CONTENTS

......................................................................................................................................................................TABLE OF CONTENTS................ 1

date, Showpiece and Kit Contents .................................................................................................................................................................4UpSSBC 07 to SSBC 09 DVD Update Contents ....................................................................................................................................................4

SSB to SSBC Upgrade Kit Contents..................................................................................................................................................................4

Showpiece Cabinet Contents.............................................................................................................................................................................4

Complete Kit Contents........................................................................................................................................................................................4

SSUpdates Silver Strike Bowler's Club 2007 to SSBC 2009 ..................................................................................................................................5

BC 2009 DVD Update Instructions..................................................................................................................................................................5

SSUpdates Silver Strike Bowler's Club 2007 to SSBC 2009 ..................................................................................................................................6

BC 2009 DVD Update Instructions..................................................................................................................................................................6

Marquee Installation...........................................................................................................................................................................................6

DVOriginal Silver Strike Bowling to Silver Strike Bowler's Club 2009 .....................................................................................................................7

D Upgrade Instructions ...................................................................................................................................................................................7

Part 1..................................................................................................................................................................................................................7

Part 2..................................................................................................................................................................................................................7

Marquee, GRAPHICS & Antenna Installation.....................................................................................................................................................9

Install Antenna (Online Kit Only) ........................................................................................................................................................................9

USB Card Reader Installation Instructions.......................................................................................................................................................10

ShLeg Leveler Adjustment....................................................................................................................................................................................11

owpiece Cabinet .............................................................................................................................................................................................11

Mount Main Screen Display..............................................................................................................................................................................11

Install Marquee.................................................................................................................................................................................................11

Video Connections..........................................................................................................................................................................................12

Install Secondary Monitor (Optional)................................................................................................................................................................12

Audio Connections for HDTV ........................................................................................................................................................................13

Connect to HDTV Speakers (Recommended) .................................................................................................................................................13

Connect to Showpiece Cabinet Speakers (Not Recommended)......................................................................................................................13

Final Check......................................................................................................................................................................................................13

Apply Power .....................................................................................................................................................................................................13

General Cabinet Maintenance........................................................................................................................................................................14

Care and Cleaning of Rubber Bumper.............................................................................................................................................................14

Nighthawk Air Filter ..........................................................................................................................................................................................14

Trackball Maintenance .....................................................................................................................................................................................14

Care and Cleaning of Cooling Fans and Vents ................................................................................................................................................14

Showpiece Cabinet Repair Procedures........................................................................................................................................................15

System Chassis Box.........................................................................................................................................................................................15

I/O Board..........................................................................................................................................................................................................15

Cash Vault........................................................................................................................................................................................................16

Control Panel....................................................................................................................................................................................................17

Speakers ..........................................................................................................................................................................................................18

Antenna (Online Only)......................................................................................................................................................................................19

Card Reader (Online Only)...............................................................................................................................................................................19

CoRecommended Tools .......................................................................................................................................................................................20

mplete Kit Installation....................................................................................................................................................................................20

Installation Preparation.....................................................................................................................................................................................20

Preparing The Cabinet....................................................................................................................................................................................21

Cabinet Selection .............................................................................................................................................................................................21

Preparing the Cabinet for Installation...............................................................................................................................................................21

Electronics Installation...................................................................................................................................................................................24

Install Nighthawk System box...........................................................................................................................................................................24

Install Cabinet Identification Device (CID)........................................................................................................................................................24

Install I/O Board................................................................................................................................................................................................25

Install Card Reader (Online Kit Only)...............................................................................................................................................................25

Install Ticket Dispenser (Optional)....................................................................................................................................................................25

Control Panel Installation...............................................................................................................................................................................26

Install Optional Control Panel for Existing I.T. Cabinets...................................................................................................................................26

Trackball and Button Preparation (For Most Kits) ............................................................................................................................................26

Control Panel Overlay Installation....................................................................................................................................................................27

Finishing The Control Panel.............................................................................................................................................................................28

Complete System Box Connections .............................................................................................................................................................29

Silver Strike Bowler’s Club™ Version 01/09 Page 1

Silver Strike Bowler’s Club™ Version 01/09 Page 2

Attach I/O Power, Audio, and USB cables. ......................................................................................................................................................29

Attach Main Video Cable..................................................................................................................................................................................29

Attach Power Cable..........................................................................................................................................................................................29

Soft Power / Fan Cable ....................................................................................................................................................................................29

Complete I/O Board Connections..................................................................................................................................................................30

Connect JAMMA Harness................................................................................................................................................................................30

Connect the Control Panel Switches and Cable...............................................................................................................................................30

Connect Coin Door Lamps ...............................................................................................................................................................................30

Connect the Trackball.......................................................................................................................................................................................30

Connect Antenna..............................................................................................................................................................................................30

Connect Audio Cables......................................................................................................................................................................................30

Connect the USB Cable ...................................................................................................................................................................................30

Connect Medium or Low Resolution Monitor....................................................................................................................................................30

Connect VGA or SVGA Monitor .......................................................................................................................................................................30

Connect I/O Power Cable.................................................................................................................................................................................30

Check All Connections .....................................................................................................................................................................................30

Cabinet Graphics Installation ........................................................................................................................................................................31

Side Decal Installation......................................................................................................................................................................................31

Final Connections...........................................................................................................................................................................................32

Coin Doors, Test Switch, and Volume Controls ...............................................................................................................................................32

Initial Power-Up................................................................................................................................................................................................32

STEM SETUP MENUS ....................................................................................................................................................................................33

Main Menu........................................................................................................................................................................................................33

Collections & Earnings Menu ...........................................................................................................................................................................34

Do Collection....................................................................................................................................................................................................34

General Settings...............................................................................................................................................................................................35

Operator Adjustables........................................................................................................................................................................................36

General Adjustments........................................................................................................................................................................................36

Money Slot Adjustments...................................................................................................................................................................................37

Sound Adjustments ..........................................................................................................................................................................................37

Collection Settings............................................................................................................................................................................................38

Reset to Factory Settings.................................................................................................................................................................................39

System Tests....................................................................................................................................................................................................40

Video Tests.......................................................................................................................................................................................................40

Color Adjustments............................................................................................................................................................................................41

Contrast Adjustments.......................................................................................................................................................................................41

Screen Size Adjustment...................................................................................................................................................................................41

Sound Tests .....................................................................................................................................................................................................42

Player Control Tests.........................................................................................................................................................................................42

Mechanical Meter Test.....................................................................................................................................................................................42

Hardware Tests ................................................................................................................................................................................................43

Hardware/Software...........................................................................................................................................................................................43

System Info.......................................................................................................................................................................................................43

USB Info...........................................................................................................................................................................................................43

Version Info ......................................................................................................................................................................................................43

Check Hard Drive.............................................................................................................................................................................................44

Check Cooling..................................................................................................................................................................................................44

Check Card Reader (online only) .....................................................................................................................................................................44

Troubleshooting Shortcuts................................................................................................................................................................................45

Silver Strike Settings ........................................................................................................................................................................................45

Player Cost Schedule.......................................................................................................................................................................................46

Game Audits.....................................................................................................................................................................................................47

Game Options ..................................................................................................................................................................................................48

Red pin Bonus Free Game...............................................................................................................................................................................49

Reset Leaderboards.........................................................................................................................................................................................49

Ticket Dispenser...............................................................................................................................................................................................49

ITNet Settings (Online Only).............................................................................................................................................................................50

Change Location ..............................................................................................................................................................................................50

Communication Settings...................................................................................................................................................................................51

Connection Tests..............................................................................................................................................................................................51

Re-Activate Modem..........................................................................................................................................................................................51

Silver Strike Bowler’s Club™ Version 01/09 Page 3

SILVER STRIKE BOWLER’S CLUB TROUBLESHOOTING & REFERENCE...................................................................................................52

APPENDIX A Troubleshooting Guide...........................................................................................................................................................52

APPENDIX B JAMMA, Trackball, and I/O Power Connections...................................................................................................................57

APPENDIX C Replacement Part Numbers....................................................................................................................................................58

APPENDIX D Nighthawk Component Diagrams..........................................................................................................................................59

APPENDIX E GNU General Public License..................................................................................................................................................67

APPENDIX F Informational Guides...............................................................................................................................................................69

Wireless Signal Strength and Antenna Guide..................................................................................................................................................69

General Sweepstakes Information ...................................................................................................................................................................69

Collections Guide .............................................................................................................................................................................................70

Income Split Guide...........................................................................................................................................................................................71

Player Accounts Guide.....................................................................................................................................................................................72

Silver Strike Bowler’s Club Revenue Guide .....................................................................................................................................................73

Accounting for the Various Revenue Types.....................................................................................................................................................73

Silver Strike Bowler’s Club Fees ......................................................................................................................................................................74

Accounting for Fees..........................................................................................................................................................................................74

Collections........................................................................................................................................................................................................74

Collection Worksheet........................................................................................................................................................................................75

SSBC Collection Procedure .............................................................................................................................................................................76

Menu Navigation Shortcuts ..............................................................................................................................................................................79

Game Icon Descriptions...................................................................................................................................................................................80

APPENDIX G ITNet Registration Forms .......................................................................................................................................................81

ITNet DEBIT ACCOUNT FORM.......................................................................................................................................................................81

ITNet GAME REGISTRATION FORM..............................................................................................................................................................83

ITNet OPERATOR AGREEMENT...................................................................................................................................................................85

IRS FORM W-9 ................................................................................................................................................................................................89

APPENDIX H Mounting Templates................................................................................................................................................................93

Trackball Orientation Diagram..........................................................................................................................................................................93

Trackball Mounting Template...........................................................................................................................................................................95

Button Templates .............................................................................................................................................................................................97

Card Reader Mounting Template A..................................................................................................................................................................99

Card Reader Mounting Template B................................................................................................................................................................100

Fan Hole Template.........................................................................................................................................................................................101

NOTE: PLEASE RETAIN ORIGINAL SHIPPING BOX FOR SERVICE AND REPAIR.

This kit is designed for use in cabinets with a JAMMA cable and wiring installed.

If you do not have a JAMMA harness already installed in the cabinet you have selected and are wiring the cabinet

yourself, refer to the JAMMA Wiring Diagram in Appendix B.

Do NOT install this kit when the cabinet is powered on. Make sure the cabinet is unplugged from all power sources

before and during installation.

Silver Strike Bowler’s Club™ Version 01/09 Page 4

UPDATE, SHOWPIECE AND KIT CONTENTS

Please check the list below for the appropriate kit or update that you own.

SSBC 07 TO SSBC 09 DVD UPDATE CONTENTS

The DVD Software Update Manual Begins on Page 5.

(1) Software Upgrade Disk

(1) New Marquee

SSB TO SSBC UPGRADE KIT CONTENTS

The DVD Upgrade Manual Begins on Page 7.

(1) I/O board

(1) Cabinet Identification Device (CID)

(1) Software Upgrade Disk

(1) Antenna & Housing

(1) USB Card Reader

(1) New Marquee

SHOWPIECE CABINET CONTENTS

The Showpiece Cabinet Manual Begins on Page 11.

Shipped inside a plastic parts bag attached to the front of the cabinet:

(1) Power Cord

(1) Game Manual

(1) Plastic Bag of Misc. Parts

(1) 15' 2-Wire RCA Audio Cable

(1) 15' VGA Video Cable

(1) RCA to 1/8" Audio Adapter Cable

NOT Included with your Showpiece Cabinet

You will need to supply a digital display for the game's main monitor, and an appropriate stand or wall mount. Be

sure that the stand or wall mount is UL listed. Incredible Technologies recommends a 42" HDTV that supports

720p for the best presentation, game play and earnings potential. A list of potential sources for acquiring

displays, stands and wall mounts can be found on www.itsgames.com.

COMPLETE KIT CONTENTS

The Complete Kit Installation Manual Begins on Page 20.

(1) Silver Strike Bowler’s Club Nighthawk System box

(1) I/O Board Assembly

(1) Cabinet Identification Device (CID)

(1) 6’ SVGA Cable

(1) 6’ Audio Cable

(1) USB Card Reader

(3) 6’ USB Cables

(1) A/C Power Cord

(1) I/O Board Power Cable

(1) Antenna and Housing

(1) 3” Trackball

(1) Trackball Plate

(1) SSBC Marquee

(1) SSBC Control Panel Graphics

(1) Set SSBC Side Decals

(1) Manual

(1) Quick Install Guide

(1) Parts bag containing buttons, cables and hardware

If any kit components are missing or damaged please contact Incredible Technologies Technical Support at

847-870-7027 x121. Replacement Parts can be found in Appendix C.

SSBC 2009 DVD UPDATE INSTRUCTIONS

UPDATES SILVER STRIKE BOWLER'S CLUB 2007 TO SSBC 2009

To start you will need:

• Silver Strike Bowler's Club 2009 Update Disk labeled Game Version 2.XX.XX

• External USB 2.0 DVD drive. For convenience, an extra USB cable is provided with each Silver

Strike Bowler's Club cabinet or kit. It should be located under the control panel along with a 3-prong

AC power cord to power the DVD drive. Please check your DVD drive, as some require their own

power connector.

The DVD Update comes with:

• Software Update Disk marked Silver Strike Bowler's Club 2009 Version 2.XX.XX

• New Silver Strike Bowler's Club 2009 Cabinet Marquee

Follow these steps carefully:

1. Complete a collection on your machine.

2. Turn off all power to the game. It is best to use the Soft Power Button located on the underside of

the control panel. Note that some cabinets may not have the Soft Power button installed.

3. Plug power cord of DVD player into outlet.

4. Connect USB cable from DVD player to Nighthawk Chassis.

5. Turn on DVD player and insert the Upgrade DVD Disk; close drawer.

6. Turn on power to game with the Soft Power Button (if available). It is important to not lose power

or turn off the game during this software update!

7. The game should automatically detect the DVD player and run the Installer program.

8. Installer will read your CID, I/O board, & Nighthawk chassis to make sure this upgrade is possible.

9. Press start to connect to ITNet for authorization. A Successful message will appear when

complete.

10. Press start again to begin the installation of the software upgrade. Please be patient during this

process. Important! Do not lose power or turn off the game after the start button has been

pressed or any time while the update is in progress.

11. The upgrade will take about 20-30 minutes to complete.

12. When the install is complete, Installer will ask you to turn off the game, remove the DVD from the

player, then disconnect the DVD player and then turn the game back on.

13. Once complete, enter the System Setup menus and verify that the software version is Version

2.XX.XX.

Silver Strike Bowler’s Club™ Version 01/09 Page 5

SSBC 2009 DVD UPDATE INSTRUCTIONS

UPDATES SILVER STRIKE BOWLER'S CLUB 2007 TO SSBC 2009

MARQUEE INSTALLATION

For Newer Dedicated Cabinets

1. Remove the 6 security screws that hold the cabinet bezel in place. Refer to the SSBC Manual for

detailed instructions. Disconnect the two speaker connectors. Open the hinged control panel and

pull the bezel toward you, so the marquee artwork is exposed.

2. Carefully remove the old marquee. Be sure the viewing area is clean and free of dirt and debris.

3. Carefully trim ¼" off the right side of the new marquee. This should allow the new marquee to rest

flat in the recessed area of the bezel. Be sure it is straight and oriented correctly. Secure the

marquee in place with tape. Double-sided tape is highly recommended. Make sure the new art

lays flat and is not bowed or stressed.

4. Replace the cabinet bezel, making sure to reconnect the speaker connectors.

For Older Dedicated Cabinets and Golden Tee Fore! Cabinets

1. Using the old marquee glass as a template, center the glass on top of your new marquee. Make

sure that all the printed images are visible.

2. Using an X-acto® knife or other sharp blade, score the new marquee deeply by following the edges

of the old glass as a guide. CAUTION: Do not cut on table or counter top. Use a cutting board

or a disposable surface.

3. Carefully break off any excess material you have cut off.

4. Be sure the light behind the marquee works.

5. Clean the glass on both sides to give players a clear view of the new marquee.

6. Install the marquee graphics and glass securely.

NOTE: Marquee installation will be different for cabinets that were not manufactured by Incredible

Technologies. Consult your manual.

Silver Strike Bowler’s Club™ Version 01/09 Page 6

DVD UPGRADE INSTRUCTIONS

ORIGINAL SILVER STRIKE BOWLING TO SILVER STRIKE BOWLER'S CLUB 2009

To start you will need:

A USB 2.0 DVD reader (with USB cable & power cable)

DVD Upgrade Kit contents

 New I/O board  Antenna & Housing

 New Cabinet Identification Device (CID)  USB Card Reader

 Software Upgrade Disk  New Marquee

Please Note: Your New I/O Board should have the same connections as your old I/O Board. Generally a

Kit I/O Board has a JAMMA connection, and the I/O Board from a Dedicated cabinet has multiple single-

row keyed header connections. DO NOT INSTALL if the I/O Board connections are different than the one

currently in use. Contact IT for the correct component.

Follow these steps carefully in the following order. Part 1 MUST be completed first.

PART 1

1. Complete a collection on your machine.

2. Turn off all power to the game.

3. Plug power cord of DVD player into outlet.

4. Connect USB cable from DVD player to Nighthawk Chassis.

5. Turn on DVD player and insert the Upgrade DVD Disk; close drawer.

6. Turn on power to game. It is important to not lose power or turn off the game during this

software update!

7. The game should automatically detect the DVD player and run the Installer program.

8. Installer will read your CID, I/O board, & Nighthawk chassis to make sure this upgrade is possible.

9. If all is OK, Installer will ask you to Press Start to Begin.

10. After a short time, Installer will prompt you to turn off the game and proceed with Part 2 of the

Software Update.

PART 2

1. Turn off all power to the game.

2. Copy the 3 dipswitch bank settings (SW200, SW201 and SW202) from your old I/O board to the

New I/O Board.

3. Install the New I/O Board in the game cabinet. Be sure the New I/O Board is the correct type

of board for your cabinet (JAMMA or Non-JAMMA).

Silver Strike Bowler’s Club™ Version 01/09 Page 7

Silver Strike Bowler’s Club™ Version 01/09 Page 8

4. Install the new CID in the game cabinet (NOTE: keep the old CID for later upgrade step).

5. Turn on power to game. It is important to not lose power or turn off the game during this

software update!

6. The game may change the version of the software in the CID and/or in the I/O board. If so, it might

ask you to power cycle the game. Please only power cycle the game IF and when it tells you to do

so.

IMPORTANT NOTE FOR MID-RES MONITORS

When the game is first turned on, the bootup text will be garbled and unreadable.

This is expected. When you see a screen with red “text” for 15 seconds, or if you

see a flashcode 11 on D102 of the I/O Board, turn off power to the cabinet, wait 10

seconds, and power the cabinet back on.

The update process should continue automatically.

7. The game should automatically detect the DVD player and begin the Installer program again.

8. If all is OK, Installer will ask you to disconnect the new CID. Power to the cabinet must remain

ON.

9. After disconnect, Installer will ask for you to connect the old CID.

10. After the old CID is connected, Installer will verify and mark the old CID. When complete,

Installer will ask you to remove the old CID. This CID can not be used again. Be sure to mark

it as disabled.

11. After disconnect, Installer will ask you to re-attach the new CID.

12. After the new CID is connected, Installer will ask you to press the Start button to begin the

software upgrade.

13. Press start to begin the installation of the software upgrade. Important! Do not lose power or

turn off the game after the start button has been pressed or any time while the update is

in progress.

14. When the install is complete, Installer will ask you to turn off the game, remove the DVD from

the player, then disconnect the DVD player (USB cables and power cables), and then turn the

game back on.

15. The upgrade is complete. This first boot will take longer than normal, so please be patient!

16. Discard your old CID. It is no longer usable.

17. Place the new Cabinet ID Number sticker on the back of the cabinet. The old ID Number is

obsolete.

18. You will need to register your new SSBC game after the update process is complete. Use your

ITNet Operator ID Card to access the registration menus, or go to the System Setup Main

Menu, then select ITNet Settings/Register Game.

If during registration you get an “ITNet Unavailable” message, reboot your machine before

attempting the registration process again.

Silver Strike Bowler’s Club™ Version 01/09 Page 9

MARQUEE, GRAPHICS & ANTENNA INSTALLATION

For Newer Dedicated Cabinets

1. Remove the 6 security screws that hold the cabinet bezel in place. Refer to the SSBC Manual

for detailed instructions. Disconnect the two speaker connectors. Open the hinged control

panel and pull the bezel toward you, so the marquee artwork is exposed.

2. Carefully remove the old marquee. Be sure the viewing area is clean and free of dirt and debris.

3. Carefully trim ¼" off the right side of the new marquee. This should allow the new marquee to

rest flat in the recessed area of the bezel. Be sure it is straight and oriented correctly. Secure

the marquee in place with tape. Double-sided tape is highly recommended. Make sure the new

art lays flat and is not bowed or stressed.

4. Replace the cabinet bezel, making sure to reconnect the speaker connectors.

For Older Dedicated Cabinets and Golden Tee Fore! Cabinets

1. Using the old marquee glass as a template, center the glass on top of your new marquee. Make

sure that all the printed images are visible.

2. Using an X-acto® knife or other sharp blade, score the new marquee deeply by following the

edges of the old glass as a guide. CAUTION: Do not cut on table or counter top. Use a cutting

board or a disposable surface.

3. Carefully break off any excess material you have cut off.

4. Be sure the light behind the marquee works.

5. Clean the glass on both sides to give players a clear view of the new marquee.

6. Install the marquee graphics and glass securely.

NOTE: Marquee installation will be different for cabinets that were not manufactured by Incredible

Technologies. Consult your manual.

Install Side Decals

1. Locate the place where the side decals will be viewed best on your cabinet. Refer to the

diagram included on the decal sheet and in the SSBC manual for optimal placement. Make

sure the sides of the cabinet are as smooth and flat as possible. Remove all previous residue

from prior decals to allow for a higher quality finish.

2. Remove the first of the new cabinet side decals from the backing.

3. Center the first decal on the location selected for your cabinet.

4. Using your hands (or a decal roller/squeegee), press down firmly starting from the center and

smooth the side decal outward. Make sure all bubbles have been pressed out for a clean, flat

surface.

5. Repeat for each of the remaining side decals.

INSTALL ANTENNA (ONLINE KIT ONLY)

Mount the supplied antenna to the upper back of the cabinet. When mounted vertically, the antenna is omni-

directional, so be sure it is as straight as possible to get the widest signal area. Drill a 9/32” or 5/16” hole

behind the antenna cover. Feed the cable through the hole and route the cable to the I/O board. Attach

the antenna cover to the back of the cabinet using two 6x3/4” Hex screws.

NOTE: Take care not to bundle the antenna wire with other cables in the cabinet.

Silver Strike Bowler’s Club™ Version 01/09 Page 10

Antenna Adjustment

The antenna connects to the I/O Board and is mounted in a housing to the back of your cabinet. A

strong wireless signal is very important to getting the most out of you game. Depending on the

positioning of the game in the location, you may need to adjust the antenna’s position to achieve

the best signal. The antenna’s housing allows for a variety of positions within, and the housing itself

can be easily moved to a different location using tape or screws. See the Wireless Signal Strength

and Antenna Guide found in Appendix F of the manual for more information on getting the best

possible wireless signal strength for your game.

USB CARD READER INSTALLATION INSTRUCTIONS

If your cabinet already has a card reader, follow Step 1A. If your cabinet does NOT have a card

reader, follow step 1B. The template to help you drill the proper sized hole can be found in

Appendix H of the Silver Strike Bowler’s Club manual.

Step 1A Remove Existing Card Reader (GT4 Cabinets)

If you are using a Golden Tee Fore! cabinet, the existing card reader must be removed and

replaced with the USB Card Reader supplied in this kit. Silver Strike 2009 Bowler’s Club requires a

USB card reader to take advantage of current technology. To remove your current card reader,

open the coin door to access the card reader. Reach inside and disconnect the ribbon cable from

the card reader. Then from inside remove the four 11/32” nuts that hold the card reader to the

inside of the cabinet. Once loose, pull the card reader out through the front of the cabinet.

Step 1B Cut Hole for USB Card Reader (Other Cabinets)

If your cabinet does not have a card reader installed, you must cut a hole to mount the supplied

card reader. The card reader is a very important aspect to Silver Strike 2009 Bowler’s Club, and is

very important to keep in good working condition. Players are required to use a card to identify

themselves for most of the online features. If the card reader is not working properly, these

features will not be available.

Position the Card Reader Hole Template (found in Appendix H of the SSBC manual) onto the front

of the cabinet, and as high up as possible so players won’t have to stoop over to insert their cards.

Use an awl to mark the center of the four bolt-holes and drill them to size. Use an electric handsaw

to cut the rectangular opening to house the card reader.

Step 2 Install NEW USB Card Reader

Place the back end of the USB card reader through the opening on the cabinet. The large, “fat” part

of the front of the card reader faces up. Insert the four carriage bolts into the mounting holes of the

metal bezel. Reach through the coin door to secure the 11/32” nuts to the carriage bolts, and

secure the card reader in place. Connect the USB cable to the card reader and feed the rest of the

cable to the back of the cabinet. Connect the other end of the cable to the System System box.

Power the game back on and test the card reader using the Card Reader Test located in the

Troubleshooting Shortcuts Menu in System Setup.

SHOWPIECE CABINET

Congratulations on purchasing a Silver Strike Bowler’s Club Showpiece Cabinet. The game comes complete and

ready to plug in and start earning money.

LEG LEVELER ADJUSTMENT

Once your game is in position at the location, it is necessary adjust the leg levelers. The leg levelers will help

stabilize the game on an uneven floor, and help it from moving or shifting during game play. The game is shipped

with the two front and two rear leg levelers installed. Adjust the

levelers as necessary to level and stabilize the game.

Silver Strike Bowler’s Club™ Version 01/09 Page 11

MOUNT MAIN SCREEN DISPLAY

Position the Showpiece cabinet in front of an HDTV of your choice.

The size and model of the display you choose should depend on your

location. Incredible Technologies recommends 720p flat panel HDTVs

from 32" or larger.

The HDTV can be mounted to a wall or to an appropriate display

stand. Be sure that the top of the Showpiece cabinet has at least 24"

clearance in all directions. Insufficient clearance may result in damage

to your display or player injury.

Recommended height for your display may vary depending on your

location and player base. As a general rule, the minimum height of the

bottom of the display viewing area should be 42" from the floor.

INSTALL MARQUEE

Your Showpiece cabinet comes with a framed marquee

header that can be easily attached to the top of your

monitor. The brackets for the header are shipped inside

a separate cardboard insert labeled Parts – Do Not

Discard within the cabinet packaging. The insert is

located on the top of the control panel.

First, Attach the two brackets to the back of the

universal mounting plate you are using for your HD

display. The brackets share the same screws used to

affix the display to the mounting plate, and are

sandwiched between the plate and the back of the monitor. Once the brackets are in place, slide the marquee

frame onto the clips on the two newly mounted brackets. Be sure the tab on the clips rest inside the channel on

the marquee frame.

Silver Strike Bowler’s Club™ Version 01/09 b Page 12

VIDEO CONNECTIONS

To connect the primary video monitor to the Nighthawk system

box, connect one end of the VGA cable to the VGA output on the

system box, and the other end of the cable to the proper input on

the HDTV (typically labeled Computer, PC or VGA. Select the

proper input from the TV menu.

DIP Switch Settings for HDTVs

DIP switch bank Sw201 on the I/O Board controls the video resolution for the main monitor. If a different

resolution is necessary for your display, refer to the chart below for the proper setting.

Note: A reboot is required when changing resolutions.

INSTALL SECONDARY MONITOR (OPTIONAL)

Most Incredible Technologies games support a secondary monitor.

The second monitor can display a duplicate image of the main game

screen, so more of your players can see the action. See the System

Setup Menus section.

The secondary monitor requires an S-Video connection from the

Nighthawk system box to the digital display. See the Sw202 DIP

switch settings above for proper adjustments.

NOTE: S-Video only works in SVGA or VGA, not with Low or Medium

Resolutions. If there is any difficulty viewing the secondary

monitor, check General Adjustments in Operator Adjustable

settings to ensure that the 2nd Monitor Mode is set for S-Video

or VGA.

AUDIO CONNECTIONS FOR HDTV

CONNECT TO HDTV SPEAKERS (RECOMMENDED)

Silver Strike Bowler’s Club™ Version 01/09 Page 13

Although your Showpiece cabinet is shipped with speakers in the base of the

cabinet, it is recommended that you connect the game to the speakers on your

HDTV. First, connect one end of the supplied 2-wire red/white audio cable to

the Nighthawk system box. Route the component cable through the clip under

the lock on the back wall, and down through the access panel on the back of the

cabinet. Connect the other end of the 2-wire cable to the appropriate RCA

connections on your HDTV. In some cases when using a VGA connection, you

may need an RCA to 1/8" Audio Adapter Cable to connect to your HDTV.

Refer to the game manual to enter the System Setup Menus, and adjust the

volume on the game to 75%. Then adjust the volume on the HDTV to suit your location.

CONNECT TO SHOWPIECE CABINET SPEAKERS

(NOT RECOMMENDED)

If your HDTV does not have speakers or the sound quality is poor, connect your

game to the internal speakers inside the cabinet. First, connect one end of the

supplied 2-wire red/white audio cable to the Nighthawk system box. Connect

the other end of the 2-wire cable to the appropriate RCA connections on the

game's I/O Board.

Refer to the game manual to enter the System Setup Menus and adjust the

volume on the game to suit your location.

FINAL CHECK

APPLY POWER

Connect the power cable to the plug on the back of the cabinet. Then plug the cable into a 3-pronged, grounded

wall socket. Locate the power switch on the back of the cabinet and turn it on. Note: If the supply cord is

damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

Watch the game carefully when you first turn it on. Look and smell for smoke (TURN IT OFF IMMEDIATELY IF

ANY IS NOTICED). Make sure the fan inside the chassis is running and the LED’s on the I/O board are flashing.

If not, something is wrong, turn off the game.

Check the Cabinet ID Device (CID) Number

Watch the screen during boot-up and wait for a yellow/gold verification screen to appear. Note the Cabinet ID

Number (CID) that appears on this screen, and verify that it matches the CID number printed on the back of the

cabinet. The screen will automatically time out and boot-up will continue.

Check the Coin Switch and Bill Validator

Try the coin switch. Drop quarters or tokens through to check the coin mech. Insert a dollar bill into the bill

validator and listen for the credits to ring up. Make sure the game is adding credits and the correct quantity. You

can use the PLAYER CONTROL TEST by pressing the System Setup button inside the coin door and entering

the SYSTEM TESTS MENU. Make sure all of the controls work.

Checking the Wireless Connection Signal Strength (Online Only)

There are two ways to check the signal strength of your wireless connection. First, you can

power the game off and on. A signal meter will appear in the lower right corner of the

game’s boot-up screen. The number of bars that are displayed indicate the signal strength.

Additionally, you can enter Operator Mode by pressing the System Setup button inside the

coin vault door. Once at the main Operator Mode menu, use the trackball and Start button

to select ITNet Settings, then Communication Settings to view more information.

Cabinet Temperature

The state of the art Nighthawk hardware is extremely powerful, and therefore generates a

substantial amount of heat. Measures have been taken to keep the various components

cool during normal use. If overheating occurs, game play and hardware longevity may be

affected. Use the Check Cooling menu in the System Setup menus to monitor the

temperature within your cabinet. Enter System Setup by pressing the System Setup button

inside the outer door of the coin vault. Once at the main System Setup menu, use the

trackball and Start button to select Troubleshooting Shortcuts, then Check Cooling.

Custom Adjustments

Upon initial power-up, the game will initialize to factory default settings. These settings affect game elements such

as number of credits per coin, volume settings, etc. The System Setup section in your game manual will describe

how to alter these settings and view the system audits or run system tests.

GENERAL CABINET MAINTENANCE

Games that are in good working condition, with clear monitors, clean control panels and working trackballs will

make more money than a machine in poor condition. It is definitely worth your time and attention to protect your

investment with a little common care. Each week, clean the display and wipe down the control panel to bring

back that new game look. Test the trackball and buttons regularly to make sure they are playing properly. And

perhaps most important, make sure the coin mechs and bill acceptors are in good working order.

CARE AND CLEANING OF RUBBER BUMPER

The rubber bumper on the front of the cabinet’s control panel is made from durable nitrile rubber. Clean it using a

mild soap and water solution or blue window cleaner.

NIGHTHAWK AIR FILTER

The Nighthawk Chassis comes equipped with an external electrostatic air filter. This filter is held in place by a

metal bracket, attached to the chassis. The filter prevents debris from entering the chassis and damaging the

electronic components. A clogged filter will impede airflow, thus building up unwanted heat which can cause

damage to your hardware. Be sure to check this filter at least once a month. Remove the filter by sliding it out of

its housing. Shake off excess dirt and if necessary clean it with soap and water. Be sure the filter is completely

dry before reinstalling the filter.

TRACKBALL MAINTENANCE

The trackball will require periodic maintenance to assure optimum performance. In most cases the inside of the

trackball simply needs to be cleaned of any accumulated dust and debris.

To access the inside of the trackball, remove the 6 Phillips head screws that hold the trackball together and

remove the top cover. Clean out any dust and debris inside the trackball. Polish the rollers and remove any

foreign material that may be on the rollers. Do not lubricate the bearings, as this will only attract more dust. If the

bearings do not spin freely it is best to replace the bearing assembly. Inspect the rollers for any nicks that may

cause poor performance and replace if needed. Inspect the ball for any nicks and replace if needed.

Parts can be obtained from Happ Controls and is an economical option rather than replacing the entire trackball

assembly.

It is critical that the green field ground wire be properly connected to field ground. This prevents the trackball from

building a static charge that can cause the game to lock up or reset. A static discharge can also damage the

trackball’s electronic components, as well as the main system.

CARE AND CLEANING OF COOLING FANS AND VENTS

The hardware that runs Silver Strike Bowling is quite sophisticated, and many of the chips and processors will get

hot very quickly. Like your desktop PC, the Nighthawk hardware needs adequate ventilation to work properly.

Dust and dirt can be a major cause to overheating and will lead to costly repairs. At least once a month, check to

make sure the cabinet and chassis fans are working and free of dust and debris. Use a vacuum to clear all the

ventilation holes on the cabinet at this time as well.

Silver Strike Bowler’s Club™ Version 01/09 Page 14

SHOWPIECE CABINET REPAIR PROCEDURES

SYSTEM CHASSIS BOX

The Nighthawk Chassis houses most of the game electronics and hardware in one box that can be easily

installed. As with all electronic equipment, the Chassis box should be handled with extreme care. Shock, severe

temperature, or sudden impacts can damage the internal components that require costly repair.

Note!

Turn off power to the cabinet and remove the power cord from the back of the cabinet when performing any of the following.

System Chassis Removal

1. Unlock the control panel and open to expose the Nighthawk

system box.

2. Disconnect all connections to the system box. Be sure all wires

and connectors are clear and out of the way. Label the

connectors for easy reconnection.

3. Loosen the 6 ¼" hex-head screws that secure the system box.

4. Carefully lift the system box off the screws and up out of the

cabinet.

System Chassis Installation

1. Unlock the control panel and open to expose the inside of

the cabinet.

2. Align the system box onto the 6 mounting screws of the

internal slanted panel. The connection ports face up. Once the

system box is in place, tighten the 6 ¼" hex-head screws to

secure the box to the panel.

3. Connect the required connections. See the Connections

Diagram in the accompanying game manual for more details.

I/O BOARD

NOTE!

The I/O board is game title specific and is not interchangeable with other game titles produced by Incredible Technologies on this

system. Dedicated and Retrofit Kit I/O boards are different and are not interchangeable.

I/O Board Removal

Silver Strike Bowler’s Club™ Version 01/09 Page 15

First, unlock the control panel and open to expose the underside of the

control panel. Disconnect all connections from the I/O board. Refer to

the I/O board connections diagram in the accompanying game

manual. Label the connectors for easy reconnection and move them

safely out of the way. Next, remove the 6 ¼” wood screws that secure

the board to the underside of the control panel. Carefully remove the

I/O board from the cabinet.

I/O Board Installation

Place the I/O board in the proper location on the underside of the

control panel. Be sure it is oriented properly so the cables reach the

board. Secure the I/O board to the underside of the control panel with

the 6 ¼” wood screws. Use the factory mounting holes if at all

possible. Be sure the board does not “bow” or is not stressed in any

way. Once mounted, connect the appropriate connectors. Refer to

the Dedicated I/O board connection diagram in the accompanying game manual.

Cabinet Identification Device (CID)

This device contains a specific ID number that identifies your cabinet. The

CID is a permanent number and must be connected to the main system box

via the USB cable and working properly in order for the game to operate.

CID Removal and Replacement

If for some reason you must replace the CID, disconnect the USB cable

from the CID. This is the only connection to the CID. Next, remove the two

¼” wood screws that secure the CID to the underside of the control panel.

To install a CID, reverse the order above.

Note! The Cabinet Identification Device should NEVER be removed from the cabinet, even when replacing any of the other

components. The CID is the cabinet’s PERMANENT Identifier, regardless of any other components.

CASH VAULT

The Cash Vault has been designed for optimal security. With the double-locking doors, service technicians can

read meters and enter System Setup mode with no access to the cash box.

Cash Vault Removal and Replacement

1) Unlock and open the outer door of the Cash Vault.

2) Using a T-15 Torx wrench, unscrew the card reader/button plate located on the right side by removing the

four #8-32 screws located at the top and bottom of the plate.

3) Unplug the cable from the card reader, and disconnect the connectors for the coin meter and buttons.

4) Remove the plate and set it aside.

5) Remove the coin bin and the bill validator magazine to make it easier to work inside the vault.

6) Unplug the bill validator cables, and push the cables for the bill validator, card reader, buttons, and coin meter

through the 2 holes located in the back of the vault.

7) The Cash Vault is attached by upper and lower locking brackets. These are each attached with two socket-

head screws located within the vault.

8) Locate the socket-head screws on the top and bottom locking brackets. Remove the two bottom screws

using a 9/64” hex key and remove the bottom locking bracket. Make sure to note how it was installed.

9) Remove the two top screws and remove the top locking bracket, again noting how it was installed.

10) You can now pull the entire vault assembly out from the front of the cabinet. The vault is attached with foam

tape, so it will need to be pried out or pushed from behind to loosen the adhesive.

11) Reverse the procedure to install the new door.

Locks

The outer lock is a secure T-handle lock, commonly used in vending. To open, insert the key and turn it

clockwise until the lock-handle pops out. Next, rotate the lock-handle clockwise 90 degrees to open the outer

door.

The inner door has a lock installed above the System Setup button. This lock is unlocked by turning the key 90

degrees clockwise.

Volume and Service Buttons

Mounted inside the outer door are controls for Volume and System Setup. Press the Volume Up button to

increase the loudness of the sounds on the game, and press the Volume Down button to make your game

quieter. Press the System Setup button to access the game’s software menu system. The System Setup menus

cover a variety of important areas including collections, tests, game adjustments, and optional settings.

Silver Strike Bowler’s Club™ Version 01/09 Page 16

Silver Strike Bowler’s Club™ Version 01/09 Page 17

Bill Acceptor

The dedicated cabinet ships with a MARS AE2681 D5 bill acceptor and is mounted on the cash vault door. The

default dipswitch settings for this acceptor are ON = 1,2,4-7 and OFF = 3,8.

Bill Acceptor Removal

Disconnect the cable to the bill acceptor. Remove the four 11/32” sized nuts from the mounting studs.

Disconnect the ground wire from the one lower stud. Then gently pull the accepter off the studs from the back

side of the coin door.

Bill Acceptor Installation

From the back side of the coin door, place the bill acceptor onto the four mounting studs. The faceplate will

protrude out the front of the coin door. Place the field ground wire on a lower stud, and install the four 11/32”

sized nuts on the mounting studs and tighten. Next, connect the bill acceptor cable in the cabinet to the mating

cable on the bill acceptor itself.

Stacker Removal

A blue slide switch is located at the bottom of the stacker. Engaging it allows the stacker to be removed.

Coin Mech

Coin Mech Removal

Loosen the two finger screws to release the securing braces. Slide the upper brace upward, and the lower brace

downward. The mechanism should pull straight out.

Meter

This 5-volt device is mounted behind the card reader plate next to the inner door of the coin vault. One lead of

the meter is connected to a +5 volt source and the other lead is connected to the appropriate signal wire. An

additional opening is available just below the meter, if a second meter is desired.

CONTROL PANEL

Opening the control panel provides access to all game controls and hardware components. To open the control

panel, simply use the supplied key in the lock on the back of the cabinet and lift from the back. The control panel

is hinged in front and will stay open when fully extended.

Soft Power Switch

A “soft power” switch has been added to the underside of the control panel, to assist in the update process. This

switch will turn off power to the cabinet so you don’t have to reach around to the main power switch located on the

back of the cabinet.

Note!

If you turn power off using the Soft Power Switch, you must use this same switch when turning power back on.

Trackball Replacement

To replace a trackball, open the control panel and remove the 4 long screws holding the trackball in place. Be

careful not to lose any of the screws, washers and lock washers. Disconnect the wire harness and ground wire

and remove the old trackball. Position the new trackball in the proper orientation over the existing standoffs.

Make sure that the arrow on the trackball that points to the monitor is pointing up. Replace the 4 long screws and

washers. Do not over tighten! Screw in until the lock washer is fully compressed. Reconnect the wiring

connector and ground wire.

Note! The field ground wire is critical to avoid electrical problems and assure optimal performance.

Silver Strike Bowler’s Club™ Version 01/09 Page 18

Button Replacement

All of the buttons on the control panel require a 1 1/8th inch hole, and are pre-drilled on the dedicated control

panel. To remove a button, disconnect the wires from the button assembly by sliding the wires off of the micro

switch posts. Next carefully twist the micro-switch assembly off of the button posts. Finally, unscrew the nut to

remove the button from the control panel.

Place the new button assembly into the hole and position the smaller side of the micro-switch housing to face the

rubber bumper, angled towards the middle. Tighten the supplied nut using a pushbutton wrench. Do not over

tighten. Install the micro-switch by snapping it onto the pushbutton assembly by hand. Position the assembly so

the micro switch posts face the rubber bumper, angling towards the middle. Reconnect the wires by sliding the

wire assembly onto the contact posts of the appropriate micro switch. See the wiring diagrams in the back of this

manual.

Control Panel Removal

To remove the control panel from its hinge, Disconnect the trackball cable, field-ground wire, and the control

panel interconnect connector to the I/O board. Remove the screw that attaches the safety cable to the control

panel. Remove the four ¼” screws holding the panel to the hinge.

Control Panel Graphics Removal

The control panel artwork has been screened onto a solid sheet of polycarbonate, which is resistant to scratches

and burns. Unfortunately long exposure to excessive situations may damage the surface over time. To remove

and replace this piece, the pushbutton and trackball assemblies must first be removed. Separate the

polycarbonate piece from the wood portion of the panel by starting at one corner and slowly peeling the two apart.

The overlay has adhesive on the entire surface and will take some force to separate the pieces due to the

adhesive. Once removed, the graphic overlay will not be able to be used again.

Control Panel Graphics Installation

To install a new polycarbonate Graphics overlay, make sure the wood control panel surface is clean, smooth, and

free from glue, dirt and debris. Remove the paper protecting the adhesive from the new artwork/cover panel.

Carefully place it on the wood panel, aligning it properly. Press and smooth firmly to assure that it is secure.

Replace the buttons and trackball in the correct orientation.

SPEAKERS

The speakers are mounted in the bottom front of the cabinet, just below the coin vault. Sounds and speech are

important aspects to the play experience and should be adjusted and maintained for optimal results. Make sure

your speakers are in good working condition, are wired correctly, and are grounded properly to avoid buzz or hiss.

Speaker Access

In order to reach the speakers, unlock and raise the hinged the control panel. The speakers are located just

below the coin vault. Remove the 4 nuts with an 11/32” nut driver to remove the speakers from their mounting.

Note: Both speakers must be identically wired to work properly. For optimal sounds, both speakers must be in phase

with one another. Be sure the positive wire is connected to the positive terminal of each speaker and the negative

speaker wire is connected to the negative terminal of each speaker.

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