Sega Virtua Tennis 4 User manual

IMPORTANT
• Before using this product, read this manual carefully to understand the
contents herein stated.
• After reading this manual, be sure to keep it near the product or in a
convenient place for easy reference when necessary.
Sega Amusements Europe Limited.
42 Barwell Business Park, Leatherhead Road, Chessington, Surrey, KT9 2NY. United Kingdom.
Telephone: [phone] Facsimile: [phone]
email: [email protected] Web: http://www.sega-amusements.co.uk
© SEGA
420-0015-00UK
2nd Printing
OWNER'S MANUALVIRTUA TENNIS 4 UPRIGHT 420-0015-00UK

BEFORE USING THE PRODUCT, BE SURE TO READ THE FOLLOWING:
To maintain safety:
To ensure the safe operation of this product, be sure to read the following before usage.
The following instructions are intended for the users, operators and the personnel in charge of the
operation of the product. After carefully reading and sufciently understanding the warning displays
and cautions, handle the product appropriately. Be sure to keep this manual close to the product or
in a convenient place for future reference.
Herein, explanations which require special attention are enclosed with dual lines. Depending on
the potentially hazardous degrees, the terms of DANGER, WARNING, CAUTION, etc. are used.
Be sure to understand the contents of the displays before reading the text.
Indicates that mishandling the product by disregarding this pictograph will
cause severe injury or death.
Indicates that mishandling the product by disregarding this warning will cause
a potentially hazardous situation which can result in death or serious injury.
Indicates that mishandling the product by disregarding this caution will cause
a slight hazardous situation which can result in personal injury and/or material
damage.
For the safe usage of the product, the following pictographs are used:
Indicates “HANDLE WITH CARE.” In order to protect the human body and equipment,
this display is attached to places where the instruction manual should be referred to.
Indicates a “protective earth terminal.” Before operating the equipment, be sure to connect
it to the ground.
(The step may be omitted for products in which a power cable with earth is used.)
• Performworkinaccordancewiththeinstructionshereinstated.
Instructions for work are explained by paying attention to the aspect of accident prevention.
Failing to perform work as per the instructions can cause accidents. In the case where only
those who have technical expertise should perform the work to avoid hazardous situation, the
instructions herein state that the site maintenance personnel should perform such work.
• Besuretoturnoffthepowerbeforeworkingonthemachine.
To prevent an electric shock, be sure to turn off the power and unplug the power cable before
carrying out any work that requires direct contact with the interior of the product. If the work is
to be performed in the power-on status, the instruction manual herein always states to that effect.
• Besuretogroundtheearthterminal.
(Thisisnotrequiredinthecasewhereapowercablewithearthisused.)
This product is equipped with the earth terminal. When installing the product, connect the earth
terminal to the "accurately grounded indoor earth terminal" by using an earth wire. Unless the
product is grounded appropriately, the user can be subject to an electric shock. After performing
repair, etc. for the control equipment, ensure that the earth wire is rmly connected to the control
equipment.
• Ensurethatthepowersupplyusedisequippedwithanearthleakagebreaker.
Using a power supply which is not equipped with the earth leakage breaker can cause a re when
earth leakage occurs.
• Besuretousefuseswhichmeetthespeciedrating.
(Onlyforthemachineswhichusefuses.)
Using fuses exceeding the specied rating can cause a re and an electric shock.

• Specicationchanges(removalofequipment,conversionandaddition)not
designatedbySEGAarenotallowed.
The parts of the product include warning labels for safety, covers for personal protection, etc. It
is very hazardous to operate the product by removing parts and/or modifying the circuits. Should
doors, lids and protective parts be damaged or lost, refrain from operating the product, and
contact where the product was purchased from or the ofce herein stated.
SEGA shall not be held responsible for any accidents, compensation for damage to a third party,
resulting from the specications not designated by SEGA.
• Ensurethattheproductmeetstherequirementsofappropriateelectrical
specications.
Before installing the product, check for electrical specications. SEGA products have a
nameplate on which electrical specications are described. Ensure that the product is compatible
with the power supply voltage and frequency requirements of the location. Using any electrical
specications different from the designated specications can cause a re and an electric shock.
• Installandoperatetheproductinplaceswhereappropriatelightingisavailable,
allowingwarninglabelstobeclearlyread.
To ensure safety for the customers, labels and printed instructions describing potentially
hazardous situations are applied to places where accidents can be caused. Ensure that where the
product is operated has sufcient lighting allowing the warnings to be read. If any label is peeled
off, apply it again immediately. Please place an order with where the product was purchased from
or the ofce herein stated.
• Whenhandlingthemonitor,beverycareful.
(Appliesonlytoproductswithmonitors.)
Some of the monitor parts are subject to high tension voltage. Even after turning off the power,
some portions are still subject to high tension voltage sometimes. Monitor repair and replacement
should be performed only by those technical personnel who have knowledge of electricity and
technical expertise.
• Besuretoadjustthemonitorproperly.
(Appliesonlytoproductswithmonitors.)
Do not operate the product leaving on-screen ickering or blurring as it is. Using the product
with the monitor not properly adjusted may cause dizziness or a headache to an operator, a
player, or the customers.
• Whentransportingorresellingthisproduct,besuretoattachthismanualtothe
product.
* In the case where commercially available monitors and printers are used in this product, only the
contents relating to this product are explained herein. Some commercially available equipment
has functions and reactions not stated in this manual. Read this manual together with the specic
instruction manual of such equipment.
* Descriptions herein contained may be subject to improvement changes without notice.
* The contents described herein are fully prepared with due care. However, should any question
arise or errors be found, please contact SEGA.
INSPECTIONS IMMEDIATELY AFTER TRANSPORTING THE PRODUCT TO THE LOCATION
Normally, at the time of shipment, SEGA products are in a status allowing for usage immediately
after transporting to the location. Nevertheless, an irregular situation may occur during
transportation. Before turning on the power, check the following points to ensure that the product
has been transported in a satisfactory status.
Are there any dented portions or defects (cuts, etc.) on the external surfaces of the cabinet?
Are casters and adjusters damaged?
Do the power supply voltage and frequency requirements meet with those of the location?
Are all wiring connectors correctly and securely connected? Unless connected in the correct way,
connector connections can not be made accurately. Do not insert connectors forcibly.
Do power cables have cuts and dents?
Are all accessories available?
Can all doors and lids be opened with the accessory keys? Can doors and lids be rmly closed?

iii
TABLE OF CONTENTS
1HANDLING PRECAUTIONS 1
2 PRECAUTIONS REGARDING INSTALLATION 5
3 PRECAUTIONS REGARDING OPERATION 9
4PART DESCRIPTIONS 12
5ACCESSORIES 13
6 ASSEMBLY AND INSTALLATION 14
6-1 INSTALLING THE CABINET 15
6-2 FIXATION TO SITE 18
6-3 POWER SUPPLY AND OTHER CONNECTIONS 20
6-4 TURNING ON THE POWER 21
6-5 CONFIRMATION OF ASSEMBLY 23
7PRECAUTIONS WHEN MOVING THE MACHINE 24
7-1 PRECAUTIONS WHEN MOVING FROM SITE 25
8GAME DESCRIPTION 26
8-1 GETTING STARTED 26
8-2 GAME FLOW 26
8-3 BASIC CONTROLS AND FUNCTION 31
8-4 MATCH SCREEN 32
9EXPLANATION OF TEST AND DATA DISPLAY 34
9-1 SWITCH UNIT AND COIN METER. 35
9-2 SYSTEM TEST MODE 36
9-3 GAME TEST MODE 54
10 CONTROLLER UNIT(S) 62
10-1 REMOVING THE CONTROL PANEL 63
11 GRAPHICS DISPLAY 65
11-1 SAFETY PRECAUTIONS WHEN HANDLING THE MONITOR 65
12 COIN HANDLING 67
12-1 ACCESSING THE COIN SELECTOR 67
12-2 CLEANING THE COIN SELECTOR 69
12-2 FAULT FINDING 72
12-3 ADJUSTING THE PRICE OF PLAY (EXCEL) 73
12-5 NRI OPTIONS - STERLING / EURO SELECT 77
12-6 NRI OPTIONS - TEACH AND RUN PROGRAMMING 78

iv
13 LAMPS AND LIGHTING 79
13-1 REPLACING THE BILLBOARD LED BAR 79
13-2 REPLACING THE HEADER LED BAR 81
13-3 REPLACING THE LOWER LED BAR 83
14 PERIODIC INSPECTION 85
15 TROUBLESHOOTING 87
15-1 TROUBLESHOOTING (WHEN NO ERROR MESSAGE IS SHOWN) 87
16 GAME BOARD (RINGEDGE) 90
16-1HANDLING PRECAUTIONS 94
16-2PARTS DETAILS 95
16-3RINGWIDE COMPONENTS 99
16-4ERROR CODES DISPLAY 100
16-5REPLACING THE BUTTON BATTERY 109
16-6CLEANING RINGWIDE 113
16-7 GAME BOARD (RINGEDGE) - LOCATION/REMOVAL 115
17 FUSES AND FUSE REPLACEMENT 117
17-1 MAIN FUSE REPLACEMENT 117
18 DESIGN-RELATED PARTS (ARTWORK) 119
19 PARTS LIST 120
20 WIRE COLOUR CODE TABLE 125
21 SCHEMATIC DIAGRAMS 126

iv INTRODUCTION
iv
INTRODUCTION
This manual is intended to provide detailed descriptions together with all the necessary information covering the
general operation of electronic assemblies, electro-mechanicals, servicing control, spare parts, etc. for the product,
“Virtua Tennis 4.”
This manual is intended for the owners, personnel and managers in charge of operation of the product.
Operate the product after carefully reading and sufciently understanding the instructions.
In the unlikely event that the product does not function correctly, DO NOT allow anyone other than a technician to
touch the internal system. Turn off the power to the machine, making sure to unplug the electrical cable from the
outlet, and contact the ofce listed in this manual or the point-of-purchase for this product.
Use of this product is unlikely to cause physical injuries or damage to property. However, points that require special
attention are indicated by bold text, the word “IMPORTANT” and the symbol below.
Indicates important information that, if ignored, may result in the mishandling of the
product and cause faulty operation or damage to the product.
SPECIFICATIONS
Installation space 1,166 mm (45.9 in) [Width] x 865 mm (34.05 in) [Depth]
Height 2,130 mm (90.5 in)
Weight 140 kg (308.6 lb)
Max Power current rating 300 W, 2.5 A (AC 120 V 60 Hz Area)
299 W, 1.3 A (AC 230 V 50 Hz Area)
312 W, 1.3 A (AC 240 V 50 Hz Area)

v
INTRODUCTION
v
Indicates important information that, if ignored, may result in the mishandling
of the product and cause faulty operation or damage to the product.
Indicates a warning or caution that, if ignored, may result in the mishandling
of the product and cause faulty operation or damage to the product.
Sega Amusements Europe Limited.
42 Barwell Business Park, Leatherhead Road, Chessington, Surrey, KT9 2NY. United Kingdom.
European Sales: [phone] Facsimile: [phone]
USA Sales: +00 (1) 224 265 4287
STS (Spares): [phone] Facsimile: [phone]
email: [email protected] Web: http://www.segaarcade.com

vi INTRODUCTION
vi
Procedures not described in this manual or marked as 'to be carried out by site
maintenance personnel or other qualied professionals' should not be carried
out by personnel without the necessary skill or technology. Work carried out by
unqualied persons may cause serious accidents, including electrocution.
Parts replacement, maintenance inspections and troubleshooting should be carried out by site maintenance personnel
or other qualied professionals. This manual includes directions for potentially dangerous procedures which should
only be carried out by professionals with the appropriate specialized knowledge.
The site maintenance personnel or other qualied professionals mentioned in this manual are dened as follows:
Site maintenance personnel:
Individuals with experience in maintaining amusement equipment, vending machines, etc., working under the
supervision of the owner/operator of this product to maintain machines within amusement facilities or similar
premises by carrying out everyday procedures such as assembly, maintenance inspections, and replacement of units/
expendable parts.
Activities to be carried out by site maintenance personnel:
Amusement equipment/vending machine assembly, maintenance inspection and replacement of units/expendable
parts.
Other qualied professionals:
Persons employed by amusement equipment manufacturers, or involved in design, production, testing or
maintenance of amusement equipment. The individual should have either graduated from technical school or hold
similar qualications in electrical/electronics/mechanical engineering.
Activities to be carried out by other qualied professionals:
Amusement equipment/vending machine assembly, repair/adjustment of electrical/electronic/mechanical parts.
Denition of 'Site Maintenance Personnel or Other Qualied Individuals'
GAME VERSION NOTATION
Version numbers appearing in TEST MODE are displayed as asterisks and hyphens. When describing software
version upgrades, only major version and minor version numbers are displayed. Release version numbers are for
SEGA's administrative use only. If you require these numbers, please contact the ofce listed in this manual or the
point of purchase for this product.
VER.*.**.--
(Ver)
Major version
(may be two digits)
Minor version Release version

vii
INTRODUCTION
vii
Waste of Electrical and Electronic Equipment (WEEE) Statement.
The WEEE (Waste of Electrical and Electronic Equipment) directive places an obligation on all EU based manufac-
turers and importers of Electrical and Electronic Equipment to take back products at the end of their useful life. Sega
Amusements Europe Ltd accepts its responsibility to nance the cost of treatment and recovery of redundant WEEE
in the United Kingdom in accordance with the specied WEEE recycling requirements.
The symbol shown below will be on all products manufactured from 13th August 2005, which indicates this product
must NOT be disposed of with other normal waste. Instead, it is the user’s responsibility to dispose of their waste
equipment by arranging to return it to a designated UK collection point for the correct recycling of waste electrical
and electronic equipment.
For more information about where you can send your waste equipment for recycling contact your local authority
ofce.
For non-UK users contact your local authority ofce for information on the recycling of Waste Electrical and Elec-
tronic Equipment.
Battery Recycling Statement.
The EC Directive on Batteries and Accumulators (2006/66/EC) aims to minimise the impact of batteries on the en-
vironment and encourage the recovery of the materials they contain. To achieve increased collection and recycling
of waste batteries, the Directive places ‘producer responsibility’ obligations on manufacturers and importers of
portable, industrial and automotive batteries.
The symbol shown below will be on all equipment tted with batteries from 26th September 2008 and indicates
they must NOT be disposed of with other normal waste. Instead, it is the user’s responsibility to dispose of used
batteries by arranging to return them to a designated collection point for the correct recycling.
For more information about where you can send your waste batteries for recycling contact your local authority
ofce.
REGISTERED IN ENGLAND REGISTERED NO. 1711515
REGISTERED OFFICE: BLOCK C 42 BARWELL BUSINESS PARK, CHESSINGTON, SURREY KT9 2NY

HANDLING PRECAUTIONS
1
1
1HANDLING PRECAUTIONS
When installing or inspecting the machine, be very careful of the following points and pay attention to ensure that
the player can enjoy the game safely.
Non-compliance with the following points or inappropriate handling running counter to the cautionary matters
herein stated can cause personal injury or damage to the machine.
● Proceed with checks andtasksasindicatedintheseinstructions.If
instructionsarenotfollowed,oriftasksand/orchecksareneglected,an
electric shock or other very serious accident, even fatal accident, can
occur.Also,customerscouldbeinjuredwhileoperatingtheproduct.
● Before performing work, be sure to turn the power off. Performing the
workwithoutturningthepoweroffcancauseanelectricshockorshort
circuit.Inthecaseworkshouldbeperformedinthestatusofpoweron,
thismanualalwaysstatestothateffect.
● Toavoidanelectricshock or short circuit, do not plug in or unplug
quickly.
● Toavoidanelectricshock,donotpluginorunplugwithawethand.
● Do not expose power cables or earth (ground) cables on the surface,
(floor, passage, etc.). If exposed, the power cables and earth (ground)
cablesaresusceptibletodamage.Damagedcablescancauseanelectric
shockorshort circuit.Whereverwiringhasbeen laidoutonafloor
surface,useawiringprotectioncover.
● To avoid causinga fire or anelectric shock, do not put things onor
damagethepowercables.
● Whenorafterinstallingtheproduct,donotunnecessarilypullthepower
cable.Ifdamaged,thepowercablecancauseareoranelectricshock.
● Incasethepower cableis damaged,askfora replacementthrough
wheretheproductwaspurchasedfromortheofcehereinstated.Using
thecableasisdamagedcancausere,anelectricshockorleakage.
● Be sureto perform groundingappropriately. Inappropriate grounding
cancauseanelectricshock.
● Wheninsertingorremovingaconnector,alwaysholditbyitsmainpart.
Ifyouholditbyanythingelsewhiledoingso,theconnectionsbetween
cableandconnectorterminalxturescouldbedamaged;andtherecould
beashortcircuitorre.
●BesurethatconnectionssuchasICboardaremadeproperly.
Insufcientinsertioncancauseanelectricshock.
● Whenconnectingaconnector,checkthedirectioncarefully.Connectors
must beconnectedinonlyone direction. If indiscriminate loadsare
appliedinmaking connections,theconnector or itsterminal fixtures
couldbedamaged,resultinginelectricalshock,shortcircuitsorres.
● Becarefulnottodamagethecables.Damagedcablesmaycauseelectric
shockorshortcircuitorpresentariskofre.